DigitalOcean

Manage and optimize the end-to-end startup application process, lead operational processes and systems, own data analytics and reporting, resolve customer issues, and manage form design and surveys. | 8+ years in operations or program management in tech or startups, proficiency in data analytics and SQL, process optimization expertise, application management experience, customer service skills, and strong cross-functional collaboration. | Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world. Behind every great startup program is a well-oiled operations machine. As our Startup Senior Program Manager, you'll be the backbone of the DigitalOcean Startup Ecosystem—building the systems, processes, and data infrastructure that enable us to scale efficiently while delivering an exceptional experience to founders. This role combines operational excellence with strategic thinking. You'll own the end-to-end startup application process, build automations to eliminate manual work, and create the data infrastructure that drives decision-making. You’ll take a leadership role on the team, proposing and developing new systems to improve efficiency and working cross-functionally across the organization. If you love building systems, optimizing processes, and turning chaos into clarity, this is your role. What You'll Do: Application Process Management & Optimization (30%) Own the end-to-end startup application process—from submission through approval, onboarding, and credit provisioning Manage application review workflows, approval criteria, and cross-functional handoffs with Sales Monitor application pipeline health: volume, approval rates, time-to-decision, and bottlenecks Drive continuous improvement initiatives to streamline and automate the application process Identify opportunities for automation using tools like Zapier, n8n, or custom integrations Reduce manual work through process optimization, smart forms, and workflow automation Collaborate with Engineering and IT to implement technical solutions for application management Process & Systems Ownership (30%) Own operational processes and procedures for the entire team—document workflows, create SOPs, and maintain operational playbooks Define and manage cross-functional interlocks with Sales, Marketing, Support, Finance, Legal, and Product teams Establish clear escalation paths, approval workflows, and decision-making frameworks Identify process gaps and implement solutions to improve team efficiency and member experience Manage program operations calendar including application cycles, credit renewals, and key milestones Own vendor relationships for operational tools and platforms Lead operational planning for program launches, policy changes, and scaling initiatives Data Analytics & Reporting (20%) Own data and analytics for the Startup team—be the single source of truth for all startup metrics Build and maintain dashboards in Looker or similar platforms tracking key program KPIs Define and track metrics including: application volume, approval rates, credit utilization, member retention, program ROI Drive creation of executive dashboards for leadership visibility into program performance Contribute data, insights, and analysis for Weekly Business Reviews (WBRs) and QBRs Partner with Data Analytics team to ensure data integrity, proper instrumentation, and reporting accuracy Conduct ad-hoc analysis to answer business questions and inform strategic decisions Translate data into actionable insights and recommendations for program improvements Issue Resolution & Customer Support (15%) Serve as the operational point of contact for startup credit package issues, application questions, and account problems (working with the Startup Program/Community Manager) Triage and resolve member issues related to credits, billing, account access, and program eligibility Work closely with Sales and the Program/Community Manager to resolve complex customer issues quickly Build and maintain internal knowledge base for common issues and resolutions Escalate systemic issues to Product, Engineering, or Leadership with recommendations Track issue trends and develop proactive solutions to prevent recurring problems Create self-service resources (FAQs, troubleshooting guides) to reduce support volume Manage disputes, appeals, and edge cases with professionalism and sound judgment Form Design & Survey Management (5%) Own all startup program application forms—design, maintain, and continuously optimize for conversion and data quality Manage program surveys including onboarding, satisfaction, and exit surveys Implement A/B testing to improve form completion rates and data collection Ensure forms capture essential data for decision-making, reporting, and program evaluation Maintain form infrastructure across platforms (Typeform, Google Forms, Salesforce, etc.) Proactively recommend improvements based on user feedback, drop-off analysis, and evolving program needs Partner with Marketing and Community teams to ensure consistent member experience Ensure compliance with data privacy regulations (GDPR, CCPA) in all data collection What You'll Bring: Required Qualifications: 8+ years of professional operations, program management, or business operations experience—preferably in tech, SaaS, or startup environments Proficiency with data analytics tools such as Looker, Tableau, Google Analytics, or similar platforms Strong analytical skills—comfortable with SQL, data modeling, and creating actionable dashboards Process optimization expertise—proven track record improving efficiency through automation and workflow design Application or program management experience—managing intake processes, approval workflows, and member onboarding Customer service orientation—ability to handle escalations with empathy while protecting program integrity Cross-functional collaboration—success working with Sales, Marketing, Product, and Engineering teams Systems thinking—sees connections between processes and designs holistic solutions Detail-oriented with strong organizational skills—manages multiple workstreams without dropping balls Preferred Qualifications: Experience in the startup ecosystem (accelerators, VCs, startup programs, or early-stage companies) Familiarity with CRM platforms (Salesforce, HubSpot) and marketing automation tools Background with form builders (Typeform, Google Forms, Jotform) and survey platforms (Qualtrics, SurveyMonkey) Experience with workflow automation tools (Zapier, n8n, Workato) Knowledge of cloud infrastructure or developer tools Understanding of startup funding stages, business models, and growth metrics Project management experience or certification (PMP, Agile, Six Sigma) Experience with data privacy and compliance requirements Skills & Competencies: Analytical mindset—naturally curious, digs into data to uncover insights Problem-solving—diagnoses root causes and implements sustainable solutions Attention to detail—catches errors, ensures accuracy, maintains high standards Communication—explains complex processes clearly to technical and non-technical audiences Bias for action—moves quickly, iterates, and learns from experience Customer empathy—balances program rules with individual member needs Technical aptitude—comfortable learning new tools and working with Engineering teams Stakeholder management—builds relationships and navigates organizational complexity Process documentation—creates clear, comprehensive SOPs and training materials Compensation Range: $122,000 - $153,000 *This is a remote role #LI-Remote Why You’ll Like Working for DigitalOcean We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions. We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development. We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences. We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program. DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Manage operational processes, optimize workflows, and analyze data to improve startup program efficiency and member experience. | Over 8 years of experience in operations or program management, proficiency in data analytics tools, process optimization skills, and experience in startup or SaaS environments. | Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world. Behind every great startup program is a well-oiled operations machine. As our Startup Senior Program Manager, you'll be the backbone of the DigitalOcean Startup Ecosystem—building the systems, processes, and data infrastructure that enable us to scale efficiently while delivering an exceptional experience to founders. This role combines operational excellence with strategic thinking. You'll own the end-to-end startup application process, build automations to eliminate manual work, and create the data infrastructure that drives decision-making. You’ll take a leadership role on the team, proposing and developing new systems to improve efficiency and working cross-functionally across the organization. If you love building systems, optimizing processes, and turning chaos into clarity, this is your role. What You'll Do: Application Process Management & Optimization (30%) Own the end-to-end startup application process—from submission through approval, onboarding, and credit provisioning Manage application review workflows, approval criteria, and cross-functional handoffs with Sales Monitor application pipeline health: volume, approval rates, time-to-decision, and bottlenecks Drive continuous improvement initiatives to streamline and automate the application process Identify opportunities for automation using tools like Zapier, n8n, or custom integrations Reduce manual work through process optimization, smart forms, and workflow automation Collaborate with Engineering and IT to implement technical solutions for application management Process & Systems Ownership (30%) Own operational processes and procedures for the entire team—document workflows, create SOPs, and maintain operational playbooks Define and manage cross-functional interlocks with Sales, Marketing, Support, Finance, Legal, and Product teams Establish clear escalation paths, approval workflows, and decision-making frameworks Identify process gaps and implement solutions to improve team efficiency and member experience Manage program operations calendar including application cycles, credit renewals, and key milestones Own vendor relationships for operational tools and platforms Lead operational planning for program launches, policy changes, and scaling initiatives Data Analytics & Reporting (20%) Own data and analytics for the Startup team—be the single source of truth for all startup metrics Build and maintain dashboards in Looker or similar platforms tracking key program KPIs Define and track metrics including: application volume, approval rates, credit utilization, member retention, program ROI Drive creation of executive dashboards for leadership visibility into program performance Contribute data, insights, and analysis for Weekly Business Reviews (WBRs) and QBRs Partner with Data Analytics team to ensure data integrity, proper instrumentation, and reporting accuracy Conduct ad-hoc analysis to answer business questions and inform strategic decisions Translate data into actionable insights and recommendations for program improvements Issue Resolution & Customer Support (15%) Serve as the operational point of contact for startup credit package issues, application questions, and account problems (working with the Startup Program/Community Manager) Triage and resolve member issues related to credits, billing, account access, and program eligibility Work closely with Sales and the Program/Community Manager to resolve complex customer issues quickly Build and maintain internal knowledge base for common issues and resolutions Escalate systemic issues to Product, Engineering, or Leadership with recommendations Track issue trends and develop proactive solutions to prevent recurring problems Create self-service resources (FAQs, troubleshooting guides) to reduce support volume Manage disputes, appeals, and edge cases with professionalism and sound judgment Form Design & Survey Management (5%) Own all startup program application forms—design, maintain, and continuously optimize for conversion and data quality Manage program surveys including onboarding, satisfaction, and exit surveys Implement A/B testing to improve form completion rates and data collection Ensure forms capture essential data for decision-making, reporting, and program evaluation Maintain form infrastructure across platforms (Typeform, Google Forms, Salesforce, etc.) Proactively recommend improvements based on user feedback, drop-off analysis, and evolving program needs Partner with Marketing and Community teams to ensure consistent member experience Ensure compliance with data privacy regulations (GDPR, CCPA) in all data collection What You'll Bring: Required Qualifications: 8+ years of professional operations, program management, or business operations experience—preferably in tech, SaaS, or startup environments Proficiency with data analytics tools such as Looker, Tableau, Google Analytics, or similar platforms Strong analytical skills—comfortable with SQL, data modeling, and creating actionable dashboards Process optimization expertise—proven track record improving efficiency through automation and workflow design Application or program management experience—managing intake processes, approval workflows, and member onboarding Customer service orientation—ability to handle escalations with empathy while protecting program integrity Cross-functional collaboration—success working with Sales, Marketing, Product, and Engineering teams Systems thinking—sees connections between processes and designs holistic solutions Detail-oriented with strong organizational skills—manages multiple workstreams without dropping balls Preferred Qualifications: Experience in the startup ecosystem (accelerators, VCs, startup programs, or early-stage companies) Familiarity with CRM platforms (Salesforce, HubSpot) and marketing automation tools Background with form builders (Typeform, Google Forms, Jotform) and survey platforms (Qualtrics, SurveyMonkey) Experience with workflow automation tools (Zapier, n8n, Workato) Knowledge of cloud infrastructure or developer tools Understanding of startup funding stages, business models, and growth metrics Project management experience or certification (PMP, Agile, Six Sigma) Experience with data privacy and compliance requirements Skills & Competencies: Analytical mindset—naturally curious, digs into data to uncover insights Problem-solving—diagnoses root causes and implements sustainable solutions Attention to detail—catches errors, ensures accuracy, maintains high standards Communication—explains complex processes clearly to technical and non-technical audiences Bias for action—moves quickly, iterates, and learns from experience Customer empathy—balances program rules with individual member needs Technical aptitude—comfortable learning new tools and working with Engineering teams Stakeholder management—builds relationships and navigates organizational complexity Process documentation—creates clear, comprehensive SOPs and training materials Compensation Range: $122,000 - $153,000 *This is a remote role #LI-Remote Why You’ll Like Working for DigitalOcean We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions. We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development. We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences. We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program. DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Manage and scale DigitalOcean's global privacy and data protection program ensuring compliance with international and local regulations, conducting risk assessments, managing DSARs, supporting incident response, and delivering privacy training. | 5-10 years in privacy/compliance/legal roles with hands-on experience applying GDPR, CCPA/CPRA, HIPAA, strong risk management skills, excellent communication, and preferred legal certifications. | Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you'll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world. We are looking for a Privacy and Data Protection Program Manager to join our Legal team. Reporting to the VP, Deputy General Counsel, you will play a critical role in developing, managing, and scaling DigitalOcean's global privacy and data protection program. You will ensure compliance with international, federal, and local regulations—including GDPR, CCPA/CPRA, PIPEDA, and other applicable privacy laws—while working closely with teams across the company to embed data protection practices into our operations and culture. What You'll Do: • Driving privacy compliance across the organization, including conducting privacy and AI risk assessments, documenting findings, and recommending remediation measures. • Managing the Data Subject Access Request (DSAR) process by reviewing requests, coordinating with business functions to fulfill them, and ensuring timely, accurate responses. • Ensuring alignment with applicable regulations (GDPR, HIPAA, CCPA/CPRA, CJIS, and others) by maintaining documentation, managing compliance reviews, and providing guidance to stakeholders. • Supporting incident response by maintaining records, assisting with investigations, and helping prepare regulatory notifications as required. • Designing, developing, and delivering privacy and data governance training programs for both general awareness and role-specific needs. • Serving as a trusted liaison across Product, Engineering, IT, HR, Marketing, and Operations to integrate privacy considerations into technology development, procurement, and deployment. • Championing continuous improvement in privacy and data protection practices through proactive program management and cross-departmental collaboration. What You'll Add to DigitalOcean: • Expertise in privacy compliance: 5–10 years of experience in privacy, compliance, or legal roles, preferably in a global SaaS or technology company. • Strong knowledge of regulations: Hands-on experience applying GDPR, PIPEDA, CCPA/CPRA, HIPAA, and other regional or industry-specific privacy frameworks. • Proven risk management skills: Experience conducting privacy impact assessments, audits, and compliance monitoring, with the ability to translate findings into practical recommendations. • Cross-functional communication: Excellent written and verbal skills, with the ability to simplify complex legal concepts for non-legal stakeholders. • Attention to detail with discretion: Demonstrated ability to manage sensitive data and confidential information responsibly. • Organizational strength: Skilled at managing multiple initiatives simultaneously in a fast-paced environment. • Technical fluency: Familiarity with IT systems, data mapping, databases, and core security concepts (e.g., encryption, pseudonymization, access controls). • Preferred experience: Juris Doctor from an accredited law school, international experience with cross-border data transfer rules, and certifications such as CIPP/US, CIPP/EU, or CIPP/C. Why You'll Like Working for DigitalOcean • We innovate with purpose. You'll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions. • We prioritize career development. At DO, you'll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development. • We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences. • We reward our employees. The salary range for this position is $104,500.00 - $125,400.00 based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program. • We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service. • This is a remote role #LI-Remote

Drive AI copilot product initiatives to improve cloud platform customer support and experience through cross-functional collaboration and data-driven roadmap management. | 3+ years product management in cloud/SaaS, strong cloud infrastructure knowledge, passion for customer journey improvement, data analysis skills, and excellent communication. | Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world. We're looking for a talented Copilot Product Manager to help us leverage AI-driven copilot technologies to further improve our platform. This role offers the opportunity to directly shape the future of cloud product experiences using cutting-edge technology. Key Responsibilities: • Identify and Drive Opportunities: Proactively explore opportunities to enhance our platform using AI-driven copilot technology, focusing on improving customer support, troubleshooting, and overall experience. • Customer-Centric Approach: Champion the voice of the customer by understanding their needs, pain points, and challenges, ensuring that all copilot enhancements are designed to significantly improve customer satisfaction. • Cloud Expertise: Leverage a deep understanding of cloud products and services to identify and prioritize the integration of copilot technology across our platform. • Cross-Functional Collaboration: Work closely with engineering, design, and support teams to ensure smooth implementation and adoption of copilot features, driving measurable improvements. • Product Roadmap: Develop, manage, and own the product roadmap for copilot-driven features, ensuring alignment with business goals and customer needs. • Data-Driven Decisions: Analyze usage data, customer feedback, and troubleshooting patterns to continually iterate and improve the copilot experience. • Support and Troubleshooting Expertise: Utilize your knowledge of support and troubleshooting workflows to ensure that copilot solutions are intuitive and effective in resolving customer issues. • Stakeholder Communication: Effectively communicate product updates, roadmaps, and customer insights to internal stakeholders and leadership. Qualifications: • 3+ years of product management experience, preferably within cloud technology or SaaS environments. • Strong understanding of cloud infrastructure, services, and technologies. • Experience with AI-powered platforms, chatbots, or copilot-like tools is a plus. • Passion for understanding and improving the customer journey, with a focus on support and troubleshooting experiences. • Ability to use data to inform product decisions and measure success. • Strong analytical and problem-solving skills, especially in the context of troubleshooting complex customer issues. • Excellent communication skills and the ability to work cross-functionally with technical and non-technical teams. Why Join Us: • Be at the forefront of integrating AI and copilot technologies into a leading cloud platform. • Impact millions of users by improving their support and troubleshooting experience. • Work in a collaborative, innovative, and customer-centric environment. • If you're passionate about cloud products, AI technology, and customer experience, and you're ready to take on a dynamic product management role, we want to hear from you! Why You’ll Like Working for DigitalOcean • We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions. • We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development. • We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences. • We reward our employees. The salary range for this position is between $147,000 - $184,000 based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program. • We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service. • This is a remote role #LI-Remote

Collaborate with product design, engineering, and product management to produce user-focused technical documentation and set standards across the product documentation team. | Experience with docs as code (Git, GitHub), Markdown, static site generators, strong technical research and writing skills, Linux command line familiarity, and excellent communication and organizational skills. | Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world. We want people who are passionate about helping developers build and deploy real-world applications. We are looking for a passionate, results-oriented, and motivated self-starter to join the Product Documentation team to collaborate on our product documentation efforts for Compute, Storage, Network, and Developer Tools products, and services. Reporting to the Senior Manager of Product Design and Documentation, the Technical Writer will work across the organization to produce product documentation and set standards across the team. DigitalOcean technical writers approach documentation with deep customer empathy, a genuine curiosity about the technology they are writing about, and a critical eye for evaluating the helpfulness of existing content. The reward? You will get to work with a team of high-energy and dedicated product managers, designers and engineers to impact the lives of developers by simplifying innovation for them. This role is a great opportunity for someone with a technical background who is interested in teaching and communicating how our products work in a simple and clear way. You should be highly collaborative, enthusiastic about helping others, and able to communicate clearly in a variety of contexts (one-on-one, small groups, email, tutorials, etc). In joining our team, you'll enjoy a competitive salary, great benefits, a creative and comfortable work environment, and the exciting opportunity to be part of a fast-paced and growing technology company. What You’ll be Doing: • Collaborating with product design, engineering, and product management to write user-focused documentation for our technical developer audience, including technical how-tos, support articles, and conceptual explanations. • Collaborating with the team of product docs technical writers on peer reviews, work distribution, and content strategy. • Understanding and using DigitalOcean's products at a fundamental level, like deploying, configuring, and updating resources using DigitalOcean's UI, API, and CLI. • Verifying the technical functionality of in-progress and release-ready cloud-based products to write accurate docs. • Thoroughly understanding user goals to provide feedback on products in development and to inform content creation and maintenance. What We're Looking For: • Substantial experience with docs as code: • Fluency with version control (Git, GitHub), like branching, forking, and resolving merge conflicts. • Fluency using PR-based workflows for writing collaboration and peer reviews. • Familiarity with static site generators (Hugo). • Familiarity with writing content in Markdown. • Exceptional self-driven technical learning and writing ability: • Strong research skills and the ability to pick up new technical concepts quickly. • A portfolio of published writing (personal or professional) for a technical audience, ideally on cloud computing or related concepts. • Well-developed reader empathy and • Experience with Linux and working from the command line. • Excellent written and verbal English communication skills. • Experience collaborating cross-functionally to gather technical information. • Experience working remotely or collaborating from an office with remote teams. • Excellent organizational skills and time management. • Nice-to-haves include: • Notable writing or publishing experience, like technical book authorship or developmental editing. • Software engineering experience, especially front-end web development or familiarity with Go or Python. • Familiarity with OpenAPI (Swagger) specs and API docs. • Professional experience with requirements gathering and manual or automated acceptance testing. Why You’ll Like Working for DigitalOcean • We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions. • We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development. • We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences. • We reward our employees. The salary range for this position is between $143,000 - $178,000 based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program. • We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service. • This is a remote role #LI-Remote

Collaborate with product teams to create and maintain user-focused technical documentation for cloud developer tools and services. | Experience with docs as code workflows, Git, Markdown, Linux, strong technical writing skills, and ability to collaborate remotely. | We want people who are passionate about helping developers build and deploy real-world applications. We are looking for a passionate, results-oriented, and motivated self-starter to join the Product Documentation team to collaborate on our product documentation efforts for Compute, Storage, Network, and Developer Tools products, and services. Reporting to the Senior Manager of Product Design and Documentation, the Technical Writer will work across the organization to produce product documentation and set standards across the team. DigitalOcean technical writers approach documentation with deep customer empathy, a genuine curiosity about the technology they are writing about, and a critical eye for evaluating the helpfulness of existing content. The reward? You will get to work with a team of high-energy and dedicated product managers, designers and engineers to impact the lives of developers by simplifying innovation for them. This role is a great opportunity for someone with a technical background who is interested in teaching and communicating how our products work in a simple and clear way. You should be highly collaborative, enthusiastic about helping others, and able to communicate clearly in a variety of contexts (one-on-one, small groups, email, tutorials, etc). In joining our team, you'll enjoy a competitive salary, great benefits, a creative and comfortable work environment, and the exciting opportunity to be part of a fast-paced and growing technology company. What You'll be Doing: • Collaborating with product design, engineering, and product management to write user-focused documentation for our technical developer audience, including technical how-tos, support articles, and conceptual explanations. • Collaborating with the team of product docs technical writers on peer reviews, work distribution, and content strategy. • Understanding and using DigitalOcean's products at a fundamental level, like deploying, configuring, and updating resources using DigitalOcean's UI, API, and CLI. • Verifying the technical functionality of in-progress and release-ready cloud-based products to write accurate docs. • Thoroughly understanding user goals to provide feedback on products in development and to inform content creation and maintenance. What We're Looking For: • Substantial experience with docs as code: • Fluency with version control (Git, GitHub), like branching, forking, and resolving merge conflicts. • Fluency using PR-based workflows for writing collaboration and peer reviews. • Familiarity with static site generators (Hugo). • Familiarity with writing content in Markdown. • Exceptional self-driven technical learning and writing ability: • Strong research skills and the ability to pick up new technical concepts quickly. • A portfolio of published writing (personal or professional) for a technical audience, ideally on cloud computing or related concepts. • Well-developed reader empathy and • Experience with Linux and working from the command line. • Excellent written and verbal English communication skills. • Experience collaborating cross-functionally to gather technical information. • Experience working remotely or collaborating from an office with remote teams. • Excellent organizational skills and time management. • Nice-to-haves include: • Notable writing or publishing experience, like technical book authorship or developmental editing. • Software engineering experience, especially front-end web development or familiarity with Go or Python. • Familiarity with OpenAPI (Swagger) specs and API docs. • Professional experience with requirements gathering and manual or automated acceptance testing. Why You'll Like Working for DigitalOcean • We innovate with purpose. You'll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions. • We prioritize career development. At DO, you'll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development. • We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences. • We reward our employees. The salary range for this position is between $143,000 - $178,000 based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program. • We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service. • This is a remote role #LI-Remote

Provide expert-level support and troubleshooting for Kubernetes, AI/ML workloads, and GPU infrastructure to strategic customers, collaborating with engineering teams and mentoring others. | 5+ years of experience in technical support or DevOps roles with deep expertise in Kubernetes, AI/ML GPU workloads, Linux administration, and strong communication skills. | Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you'll find your place here. We value winning together-while learning, having fun, and making a profound difference for the dreamers and builders in the world. We are looking for a Cloud Support Engineer SME with deep expertise in Kubernetes, AI/ML workloads, and GPU infrastructure who is passionate about helping our customers scale and innovate with cutting-edge technologies. As a Cloud Support Engineer at DigitalOcean, you will join a dynamic team dedicated to revolutionizing cloud computing and AI. You will be a key member of our advanced support team, helping DigitalOcean's strategic customers succeed by providing white-glove support and guidance across complex technical domains. Reporting to the Manager of Customer Success Engineering, you'll act as both a trusted advisor and a technical troubleshooter, empowering our customers to build and scale confidently on our platform. What You'll Do: • Act as a technical subject matter expert (SME) for Kubernetes, AI/ML workloads, and GPU-backed infrastructure. • Troubleshoot and resolve advanced support cases related to orchestration, performance tuning, container networking, and GPU-based compute. • Engage directly with our strategic and high-value customers via tickets, Slack, email, and live sessions. • Partner with Engineering and Product teams to provide feedback on platform usability, bugs, and customer needs. • Help shape internal runbooks, SOPs, and documentation to scale AI/ML and GPU-related support. • Participate in incident management, root cause analysis, and retrospective reviews. • Contribute to the architecture and optimization of customer workloads for high availability and cost efficiency. • Educate and mentor internal team members on Kubernetes and GPU-based architectures. • Influence roadmap priorities by surfacing recurring pain points and opportunities. What You'll Add to DigitalOcean: • 5+ years in technical support, DevOps, solutions engineering, or SRE roles. • Deep experience with Kubernetes (preferably CKA-certified) in production environments. • Experience supporting AI/ML workflows using GPUs (e.g., NVIDIA A100, L4, CUDA, TensorFlow, PyTorch). • Familiarity with container lifecycle management, GPU scheduling, and scaling AI jobs in Kubernetes. • Advanced knowledge of Linux systems administration (Ubuntu/Debian), shell scripting, and performance tuning. • Deep Knowledge of Bare Metal and Virtualized environments • Ability to communicate complex technical topics clearly to customers and cross-functional stakeholders. • Experience troubleshooting full-stack deployments-containers, orchestration, networking, and storage. • Comfortable working independently and collaboratively in a remote environment. Bonus Points For: • Familiarity with cloud-native observability stacks (Prometheus, Grafana, OpenTelemetry). • Hands-on experience with Paperspace, JupyterHub, Kubeflow, or Ray. • Exposure to networking topics like CNI plugins, overlay networks, and ingress controllers. • Prior experience in customer-facing roles at IaaS/PaaS providers or ML Ops platforms. Why You'll Like Working for DigitalOcean • We innovate with purpose. You'll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions. • We prioritize career development. At DO, you'll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development. • We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences. • We reward our employees. The salary range for this position is $87,200 - $130,800 based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program. • We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service. • This is a remote role #LI-Remote

Manage and grow a remote engineering team focused on cloud storage software, oversee project delivery, improve team and product quality, and collaborate across teams. | Experience managing software engineers, domain knowledge in cloud/storage systems, project delivery expertise, team building skills, and strong communication abilities. | Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world. DigitalOcean’s Cloud Storage Team is seeking a highly motivated and experienced technical engineering manager to support our engineers and engineering culture and lead the team developing our software-defined Storage products. This person will be responsible for aiding career development, motivating and monitoring engineers, working with engineering leads to evaluate an engineer’s performance, providing coaching, and counseling as needed. The Storage Systems Team focuses on supporting the operations and development of the data persistence layer of storage products. The team has responsibility for the lifecycle of hardware nodes inclusive of evaluation, certification, provisioning, and ongoing systems management as well as the underlying persistence-layer software such as Ceph, Vast, Pure Storage, Minio, etc. We are looking for someone with a great understanding of teams and processes, who will be accountable for the engineering team’s performance and quality. You will also manage the recruitment, selection, and retention of the team as we continue to grow and scale. What You’ll Be Working On • Recruiting, managing, and maintaining a world-class remote engineering team • Planning and executing complex technical projects in and related to cloud storage • Collaborating with technical leads and contributing to the overall architecture, design, and development of storage projects • Managing software project schedules using various life cycle approaches • Developing processes and tools to improve team performance and quality-of-life • Developing processes and tools to improve product performance and quality • Working with the product team to ensure successful product and feature rollouts from requirements analysis through implementation and long-term operations • Collaborating with cross functional teams in infrastructure, operations, support, core services and systems engineering to design idiomatic, sustainable solutions • Supporting the goals and developing growth opportunities for team members • Facilitating transparent, constructive communication between team members • Providing coaching and counseling via mentoring, one-on-one meetings, etc • Organizing regular performance appraisals • Planning and executing relevant training for the engineering team What You’ll Add To DigitalOcean • Experience managing, coaching, and mentoring software engineers • Domain experience with the cloud, storage, and/or physical infrastructure systems • Experience shipping products at scale and on-time, with a focus on the customer • Experience managing and delivering projects throughout the entire SDLC • Experience developing cross-disciplinary collaboration between engineering, operations, support, and product groups • Experience with end-to-end quality best practices and their implementation • Experience with staffing, interviewing, building, and retaining teams • Experience conveying complex ideas in written, verbal and presentational formats • Working knowledge of Ceph is a bonus but not required Why You’ll Like Working for DigitalOcean • We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions. • We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development. • We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences. • We reward our employees. The salary range for this position is $182,040 - $227,520 based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program. • We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service. • This is a remote role

Manage and grow a remote engineering team building software-defined storage products, oversee project execution, improve team and product quality, and collaborate across functions. | Experience managing software engineers, domain knowledge in cloud/storage/infrastructure, project delivery expertise, team building skills, and strong communication abilities. | Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world. DigitalOcean’s Cloud Storage Team is seeking a highly motivated and experienced technical engineering manager to support our engineers and engineering culture and lead the team developing our software-defined Storage products. This person will be responsible for aiding career development, motivating and monitoring engineers, working with engineering leads to evaluate an engineer’s performance, providing coaching, and counseling as needed. The Storage Systems Team focuses on supporting the operations and development of the data persistence layer of storage products. The team has responsibility for the lifecycle of hardware nodes inclusive of evaluation, certification, provisioning, and ongoing systems management as well as the underlying persistence-layer software such as Ceph, Vast, Pure Storage, Minio, etc. We are looking for someone with a great understanding of teams and processes, who will be accountable for the engineering team’s performance and quality. You will also manage the recruitment, selection, and retention of the team as we continue to grow and scale. What You’ll Be Working On: • Recruiting, managing, and maintaining a world-class remote engineering team • Planning and executing complex technical projects in and related to cloud storage • Collaborating with technical leads and contributing to the overall architecture, design, and development of storage projects • Managing software project schedules using various life cycle approaches • Developing processes and tools to improve team performance and quality-of-life • Developing processes and tools to improve product performance and quality • Working with the product team to ensure successful product and feature rollouts from requirements analysis through implementation and long-term operations • Collaborating with cross functional teams in infrastructure, operations, support, core services and systems engineering to design idiomatic, sustainable solutions • Supporting the goals and developing growth opportunities for team members • Facilitating transparent, constructive communication between team members • Providing coaching and counseling via mentoring, one-on-one meetings, etc • Organizing regular performance appraisals • Planning and executing relevant training for the engineering team What You’ll Add to DigitalOcean: • Experience managing, coaching, and mentoring software engineers • Domain experience with the cloud, storage, and/or physical infrastructure systems • Experience shipping products at scale and on-time, with a focus on the customer • Experience managing and delivering projects throughout the entire SDLC • Experience developing cross-disciplinary collaboration between engineering, operations, support, and product groups • Experience with end-to-end quality best practices and their implementation • Experience with staffing, interviewing, building, and retaining teams • Experience conveying complex ideas in written, verbal and presentational formats • Working knowledge of Ceph is a bonus but not required Why You’ll Like Working for DigitalOcean • We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions. • We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development. • We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences. • We reward our employees. The salary range for this position is $151,700 - $189,600 based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program. • We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service. • This is a remote role #LI-Remote

Act as a trusted technical advisor to strategic accounts, design and implement scalable AI/ML architectures, lead technical workshops and proof-of-concepts, and support long-term customer success. | 7+ years in solutions architecture or technical consulting with deep expertise in AI/ML frameworks, GPU optimization, Kubernetes, DevOps tools, and strong communication skills. | About the position Responsibilities • Act as a trusted technical advisor for strategic accounts and partners, with a focus on AI/ML and GPU-based workloads. • Collaborate with Account Managers, Technical Account Managers, and Partners to develop success plans aligned to business goals. • Design, present, and implement scalable architectures, modernization strategies, and AI solutions tailored to customer needs. • Lead technical deep dives, workshops, proof-of-concepts, and executive briefings to accelerate adoption. • Demonstrate strong expertise in AI/ML frameworks like TensorFlow and PyTorch and usage of platforms like Hugging Face, with experience deploying and fine-tuning LLMs and GenAI models. • Optimize AI/ML workloads using tools like CUDA, TensorRT, vllm, and quantization methods (INT4, INT8, FP8). • Educate customers to build scalable AI applications like chatbots, inference services or recommendation systems using Kubernetes, NFS, and databases. • Demonstrate proficiency in DevOps tools like Docker, Terraform, and CI/CD pipelines. • Troubleshoot complex technical challenges in partnership with Engineering, Support, and Product teams. • Provide customer feedback to shape product roadmaps and enhance platform capabilities. • Support workload expansion, retention, and long-term partnership growth through proactive technical engagement. Requirements • 7+ years of Solutions Architecture, Technical Consulting, or Software Engineering experience, with a track record in pre-sales and solution strategy. • Deep expertise in AI/ML frameworks (TensorFlow, PyTorch) and platforms like Hugging Face. • Experience deploying and fine-tuning LLMs (DeepSeek, Llama, Claude, GPT-4) and GenAI models. • Strong knowledge of Kubernetes, Linux, distributed systems, NFS, Object Storage, and GPU optimization techniques (CUDA, TensorRT). • Hands-on experience leveraging vllm and various quantization methods (e.g., INT4, INT8, and FP8) for efficient model deployment. • Familiarity with DevOps tools (Docker, Terraform, CI/CD pipelines) and modern cloud-native practices. • Excellent communication skills, comfortable engaging and presenting to both engineers and executives. • Proven ability to lead complex technical engagements from discovery and solution design to post-deployment success. • Strong consultative approach, capable of identifying customer needs and crafting tailored cloud solutions that align with business objectives. Nice-to-haves • Contributions to open-source or technical communities related to AI/ML, cloud infrastructure, DevOps, or cloud-native technologies. • Advanced knowledge of public cloud platforms (AWS, Azure, GCP), with experience designing solutions in multi-cloud or hybrid cloud architectures. • Advanced AI/ML and GPU certifications from major providers like NVIDIA and AMD. • Hands-on experience building internal tools, automation scripts, or frameworks that streamline cloud migrations, deployment workflows, or architectural best practices. • Active participation in cloud-native or developer communities, including presenting at meetups, conferences, or contributing to forums. • Published technical content such as blogs, whitepapers, solution guides, or documentation on cloud architecture, modernization strategies, or technical thought leadership. • Familiarity with partner ecosystems and integration strategies, working with ISVs, technology alliances, or channel partners to deliver joint solutions. Benefits • Competitive salary range of \$147,800 - \$184,750 based on market data, relevant years of experience, and skills. • Bonus eligibility based on company and individual performance. • Equity compensation including equity grants upon hire and participation in Employee Stock Purchase Program. • Reimbursement for relevant conferences, training, and education. • Access to LinkedIn Learning's 10,000+ courses for continued growth and development. • Flexible time off policy. • Employee Assistance Program and Local Employee Meetups.

Lead multiple engineering teams to define and execute technical strategy for scalable cloud infrastructure, foster a high-performance engineering culture, and align engineering goals with business objectives. | 15+ years software engineering experience with 8+ years leading large engineering organizations, deep expertise in cloud infrastructure and distributed systems, strong executive communication, and a strategic mindset. | Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world. At DigitalOcean, we're not just simplifying cloud computing - we're revolutionizing it. We serve the developer community and the businesses they build with a relentless pursuit of simplicity. With our customers at the heart of what we do - and powered by a diverse culture that values boldness, speed, simplicity, ownership, and a growth mindset - we are committed to building truly useful products. Come swim with us! We’re looking for a seasoned and strategic Senior Director of Engineering to lead our Forward Engineering organization. This team is responsible for the that power DigitalOcean’s cloud—and your leadership will shape how we scale and serve developers around the world. In this role, Engineering, you will be responsible for defining and executing the technical strategy for a critical area of our product. You will lead multiple engineering teams, fostering a culture of excellence, collaboration, and continuous improvement. This is a hands-on leadership role where you will balance strategic thinking with direct involvement in technical decisions, ensuring alignment with DigitalOcean's overall business objectives. What You’ll Be Doing: Set the long-term vision and technical direction for the Forward Engineering organization. Drive architecture and strategy for building scalable, reliable infrastructure used by developers worldwide. Lead multiple teams through senior engineering managers, creating alignment across product, engineering, and design. Serve as a key voice in company-wide technical decisions, balancing innovation with operational stability. Build and scale an inclusive, high-performance engineering culture focused on learning, accountability, and delivery. Partner with executive leadership to align engineering goals with overall business objectives. What We'll Expect From You: 15+ years of experience in software engineering, with at least 8 years leading large, cross-functional engineering organizations. Demonstrated success scaling cloud infrastructure products and platforms. Strong executive communication skills and the ability to influence at the company level. Deep experience with distributed systems, multi-tenant architectures, and developer platforms. Proven ability to drive alignment across product, engineering, and go-to-market teams. Strategic mindset with a bias for action and a track record of delivering results in high-growth environments. Bachelor's or Master’s degree in Computer Science or a related field. Why You’ll Like Working for DigitalOcean We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions. We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development. We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences. We reward our employees. The salary range for this position is $227,000 - $283,000 based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program. We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service. *This is a remote role #LI-Remote #LI-SK1