Digital Room

Own and improve the eCommerce purchasing experience by leading cross-functional roadmap work and optimizing configuration, checkout, and conversion funnels using data insights. | Requires over eight years of product management experience, including at least five years in eCommerce and customer-facing digital experiences, plus conversion optimization, A/B testing, analytics proficiency, and a postgraduate degree. | We are actively hiring a Senior Product Manager for our company. This is a remote position.  Duties & Responsibilities    E-commerce Purchasing Experience Ownership  * Own and continuously improve the eCommerce Purchasing experience across Digital Room brands. Drive enhancements to product configuration, pricing presentation, cart, checkout, payment, and other key conversion experiences.  * Identify customer pain points and opportunities to reduce friction throughout the purchasing journey.  * Advocate for customer needs and ensure purchasing experiences are intuitive, efficient, and effective.  * Provide thought leadership by identifying emerging eCommerce trends, best practices, and innovative approaches that enhance the online purchasing experience.  Product Planning & Execution  * Define and manage the roadmap for the eCommerce Purchasing Experience.  * Translate business objectives, customer feedback, and data insights into actionable product requirements.  * Create business cases, user stories, acceptance criteria, and success metrics for product initiatives.  * Lead prioritization efforts to maximize customer and business value.  * Drive initiatives from concept through launch, ensuring timely delivery and measurable outcomes.  * Continuously evaluate and improve product management processes, workflows, and cross-functional collaboration to increase delivery efficiency and product quality.  Conversion Optimization & Experimentation  * Lead initiatives focused on conversion rate optimization (CRO) and checkout performance.  * Analyze customer behavior, funnel performance, and abandonment trends to identify improvement opportunities.  * Partner with UX and Engineering to design, implement, and evaluate experiments and A/B tests.  * Monitor key performance indicators and use data to drive continuous improvement.  Platform & Checkout Optimization  * Partner with Engineering and QA to improve the performance, reliability, and scalability of purchasing experiences.  * Drive initiatives focused on: Product Configuration Experience.  * Cart Experience.  * Checkout Optimization.  * Payment Experience.  * Mobile Purchasing Experience.  * Conversion Funnel Performance.  * Ensure product enhancements meet quality, usability, and performance standards.  Commerce Operations & Enablement  * Partner with Operations Integration (OI) to support product launches, pricing updates, promotions, and product configuration initiatives.  * Improve processes and capabilities that enable faster and more accurate deployment of customer-facing purchasing experiences.  * Collaborate across teams to ensure operational readiness for new features and enhancements.  Analytics & Performance Management   * Define and track key purchasing and conversion performance metrics.  * Analyze customer behavior, purchasing funnels, and transaction performance to identify trends and opportunities.  * Develop business cases and ROI analyses to support prioritization and investment decisions.  * Regularly communicate results, insights, and recommendations to stakeholders and leadership.  Cross-Functional Collaboration & Influence  * Partner closely with Engineering, QA, UX, Marketing, Content, Digital Media, OI, and Leadership teams to deliver high-impact initiatives.  * Facilitate cross-functional planning, alignment, and prioritization.  * Build strong relationships across teams and drive accountability for shared outcomes.  * Communicate roadmap priorities, project status, risks, and business impact to stakeholders.  Qualifications * 8+ years of Product Management experience.  * 5+ years managing eCommerce products and customer-facing experiences.  * Proven experience optimizing eCommerce Purchasing Experiences, including product configuration, cart, checkout, payment, and conversion funnels.  * Strong experience with conversion optimization, experimentation, and A/B testing.  * Experience with analytics platforms such as Google Analytics, Adobe Analytics, Heap, Mixpanel, Contentsquare, or similar tools.  * Experience working closely with UX, Engineering, QA, Marketing, and Operations teams.  * Strong analytical and quantitative skills with the ability to translate data into actionable insights.  * Excellent communication, collaboration, and stakeholder management skills.  * Experience building business cases, defining product requirements, and prioritizing initiatives based on customer and business impact.  Preferred Qualifications  * Experience in eCommerce, online retail, print, manufacturing, marketplace, or catalog-driven businesses.  * Multi-Brand experience is strongly preferred.  * Experience with product customization and configuration workflows.  * Experience working with complex product catalogs, configurable products, and customer-facing eCommerce experiences.  * Experience optimizing cart, checkout, payment, and conversion experiences.  * Experience working with eCommerce platforms, checkout systems, payment integrations, experimentation tools, and analytics platforms.  * Experience using experimentation, customer analytics, and funnel analysis to improve conversion and reduce abandonment.  * Experience leading large cross-functional initiatives without direct authority.  * MBA or equivalent business and product management experience.    For further information on the Digital Room, please explore our website www.digitalroominc.com [http://www.digitalroominc.com/] What are the perks and benefits of working at Digital Room? * Collaborate with leading print professionals in a fast-paced, high-tech, safe, and enjoyable environment * Competitive pay and growth opportunities. * Comprehensive health, dental, and vision coverage (location-specific). * Employer match 401(k) up to limits. * Company-sponsored Life and AD&D Insurance. * Flexible Spending Account and voluntary benefits. * Paid holidays and PTO. * Employee discounts on all products. * Company-sponsored training and certifications. * Fun workplace and wellness events, and more  Please note: Actual compensation within the range will depend on various factors, including the individual’s skills, experience, qualifications, and applicable laws.