DigiCert

Lead infrastructure automation, reliability, and operational excellence initiatives while mentoring teammates and promoting CI/CD and infrastructure-as-code practices. | Requires strong Linux administration and automation experience with Ansible, Terraform, and Python, plus AWS, networking, and large-scale systems management. | Who we are DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at www.digicert.com Job summary We are seeking a Senior DevOps Engineer who will play a role in updating the state of our infrastructure, automation, and operational excellence. This role requires a deep understanding of systems, networking, monitoring, and security, with a strong bias toward automation, reliability and scale. The ideal candidate will be a technical leader, helping to shape the direction of infrastructure and tooling. What you will do Implementation of infrastructure automation, monitoring, and system reliability practices committed to providing 100% service availability. Able to perform forensic system administration, troubleshooting unfamiliar Linux systems and services. Demonstrates a SecOps mindset with a focus on secure automation and hardened Linux system administration. Champion the use and advancement of DevOps best practices including CI/CD, infrastructure as code, and zero-touch provisioning. Utilize best practices in release management, incident management, capacity planning, and operational readiness. Instrumentation of services with visualization to speed triage (lower MTTR) allowing no direct access to systems. Exerts technical influence horizontally—up and laterally to fellow seniors, and down to the team. Acts as a mentor to DevOps and engineering team members; share knowledge and foster a culture of learning and continuous improvement. Proactively identify and implement opportunities to increase system resiliency. Implement technical direction around infrastructure, cloud, networking (BGP), and automation strategy. Participate in on-call rotation, demonstrating strong customer empathy and responsiveness to incidents. Own and improve standard operating procedures and system documentation. Research, prototype, and implement new technologies across cloud, virtualization, and hardware platforms. What you will have Strong Linux systems administration background with a deep understanding of how Linux interacts with hardware (CPU, memory, disk, networking). Advanced proficiency in scripting and automation using Ansible, Bash, Python, Packer, and Terraform. Hands-on experience with AWS services (EC2, IAM, VPC, etc.) and provisioning tools like Terraform and Packer. Experience with datacenter operations including racking, stacking, and remote system management. Proven ability to manage and configure systems at scale with zero-touch provisioning approaches. Experience managing monitoring systems and developing custom dashboards for observability. Solid understanding of networking within a linux environment (Router -> Switch -> Server -> Virtualization -> Linux -> Service) ; BGP and DNS experience is a plus. Passion for operational excellence, security, and performance. Ability to self-manage, communicate effectively, and collaborate with diverse technical teams. Willingness and ability to learn new technologies as required. Nice to have Experience with Kentik, Splunk, or similar network visibility and observability platforms. Familiarity with modern CI/CD tools and pipeline architecture. Willingness and ability to learn new languages as required. Experience in designing, developing, and maintaining RESTful APIs following coding best practices. Understanding of release management processes in large-scale environments. Benefits Competitive compensation and comprehensive health, dental, and vision coverage Retirement savings programs with company matching (401(k) or RRSP) Generous paid time off, including holidays, and vacation Paid parental leave and family support benefits Life and disability coverage Flexible spending and health savings options (where applicable) Health and wellness support, including gym reimbursement and wellness programs Employee Assistance Program with 24/7confidential support for employees and families Education assistance and professional development opportunities Access to LinkedIn Learning and continuous learning resources Employee referral bonus program and additional company perks and discounts Internal rewards and recognition platform (Motivosity) to celebrate and acknowledge project wins, milestone achievements, and the outstanding contributions of our colleagues Business travel insurance and global employee support programs To protect candidate information and maintain a secure hiring process, all applications must be submitted through our careers portal. Resumes or CVs sent directly via email will not be reviewed or considered. DigiCert is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, DigiCert prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified person with disabilities, and protected veterans are strongly encouraged to apply. #LI-CH1 Compensation Transparency: The annualized base salary range for this position is outlined below. Each candidate’s compensation offer will be determined based on factors including experience, skills, qualifications, job duties, business needs, and location. For roles that include additional compensation components, total compensation may include base pay, bonus, equity, or other incentives. This role may also be eligible for benefits, which will be discussed during the hiring process. We are committed to fair and transparent pay practices and comply with all applicable pay transparency requirements. If you would like more information about compensation or benefits, we are happy to provide additional details during the hiring process. For more information regarding our comprehensive benefits, see the benefits section. Base Salary $150,000—$160,000 USD

Conduct technical discovery, demonstrations, and proof-of-concepts to advance business opportunities, while designing solutions with cross-functional teams and supporting bid documentation. | Requires at least five years in technical sales or engineering, a technical bachelor's degree, and proficiency in PKI, networking, and automation tools. | Who we are DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at www.digicert.com Job summary As a Technical Solutions Engineer, you will play a pivotal role in combining technical expertise with strong sales acumen to identify, qualify, and close new business opportunities across a defined portfolio of customer and partner accounts. Your day-to-day responsibilities will involve close collaboration with customers, partners, and Account Managers to deliver business value, conduct demos and POC/Vs, and contribute to the success of bids and tenders. You will provide end-to-end technical and business value guidance before and during the sales cycle ensuring customer requirements are met with tailored, innovative solutions. Acting as a trusted technical advisor, you will be a key point of contact for clients, offering strategic insight and hands-on support. You'll also work closely with cross-functional teams to align solutions with customer needs and organizational goals. With expected travel around 20-25%. What you will do Working for the Solutions Engineering team is an exciting blend of technology and sales, with real world impact, that continually provides diverse challenges and continuous learning. At DigiCert, we are excited to evolve our Solutions Engineering team to the next level, not just as engineering experts, but becoming business value champions and advocates for our prospects and customers. As part of the Solutions Engineering team, you will be at the forefront of emerging trends like post-quantum cryptography, IoT security, zero trust architecture, and digital identity and automation. Your day to day will include: Customer Engagement and Technical Discovery Conduct technical discovery calls to understand customer requirements, pain points, and existing infrastructure. Lead or participate in product demonstrations, showing how solutions meet client-specific needs. Translate complex customer requirements into actionable technical solutions or configurations. Assist with scoping customer environments to recommend best-fit products or services. Solution Design and Architecture Create technical documentation, architecture diagrams, and integration guides for customer engagements. Deliver engaging technical presentations that deliver business value to external stakeholders and customers. Design customized technical solutions based on client needs, often involving product configuration, integration planning, and API usage. Collaborate with product and engineering teams to validate feasibility or escalate edge-case needs. Produce architecture diagrams, technical proposals, or proof-of-concept (PoC) plans. Support the preparation and delivery of RFP/RFI responses, technical questionnaires, and bid documentation. Cross Functional Collaborations Partner with Account Executives and Customer Success Managers to align technical value with customer goals. Liaise with Product Managers to share customer feedback and advocate for feature enhancements or roadmap items What you will have Educational Background: Degree in Computer Information Systems, Computer Science, Cybersecurity, or a related technical field. Technical Skills & Experience: 5+ years’ experience as an SE or technical salesperson, or equivalent and applicable experience as a product manager, engineer, tech support agent or administrator of enterprise-grade or IT/IS software General knowledge or background in IT (ideally server administration, server OS configuration, TCP/IP networking hardware, protocols, LAN and WAN technologies & configurations, and network design) and/or IS (ideally PKI, firewall management, IDS & IPS, vulnerability management, and network scanners), in engineering, administration or support roles Familiarity with cryptographic principles, digital certificates, and PKI concepts. Knowledge of cloud platforms (AWS, Azure, Google Cloud, Oracle Cloud) and container technologies like Kubernetes. Experience or familiarity with ServiceNow, GitHub, and REST API integrations. Hands-on exposure to scripting and automation using Bash, PowerShell, Python, or similar languages. Experience with DevOps and infrastructure automation tools (e.g., Terraform, Ansible, Puppet, Chef). Soft Skills Self-motivated with ability to self-direct in strategic alignment with sales counterparts Technical, organized and analytical, with ability to eliminate sales obstacles through creative/innovative thinking Passion for continuous learning and applying innovative solutions to complex challenges. Situational awareness and business acumen skills to support self-held critical values of professionalism, humility, and customer-focus Basic project management skills to accomplish role requirements Strong communications, interpersonal and presentation skills, in both written and verbal formats Fluency in English Nice to have Cybersecurity certifications (CISSP, GSEC, CCSP, etc.). Hands-on experience with certificate management and cryptographic tools. Familiarity with code signing, load balancers, and secure key storage. Understanding of SSO, SAML, OpenID authentication methods. Strong analytical and problem-solving skills with a proactive security mindset. Benefits Competitive compensation and comprehensive health, dental, and vision coverage Retirement savings programs with company matching (401(k) or RRSP) Generous paid time off, including holidays, and vacation Paid parental leave and family support benefits Life and disability coverage Flexible spending and health savings options (where applicable) Health and wellness support, including gym reimbursement and wellness programs Employee Assistance Program with 24/7confidential support for employees and families Education assistance and professional development opportunities Access to LinkedIn Learning and continuous learning resources Employee referral bonus program and additional company perks and discounts Internal rewards and recognition platform (Motivosity) to celebrate and acknowledge project wins, milestone achievements, and the outstanding contributions of our colleagues Business travel insurance and global employee support programs To protect candidate information and maintain a secure hiring process, all applications must be submitted through our careers portal. Resumes or CVs sent directly via email will not be reviewed or considered. DigiCert is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, DigiCert prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified person with disabilities, and protected veterans are strongly encouraged to apply. #LI-IW1 Compensation Transparency: The total on-target earnings (OTE) for this role, including base salary and variable incentive compensation (at 100% target performance), are outlined below. Each candidate’s compensation offer will be determined based on factors including experience, skills, qualifications, performance expectations, business needs, and location. Actual earnings may vary based on individual performance. This role may also be eligible for additional compensation and benefits, which will be discussed during the hiring process. We are committed to fair and transparent pay practices and comply with all applicable pay transparency requirements. If you would like more information about compensation or benefits, we are happy to provide additional details during the hiring process. For more information regarding our comprehensive benefits, see the benefits section. OTE $170,000—$230,000 USD Base Salary $119,000—$161,000 USD Incentive Compensation $51,000—$69,000 USD