DigaCore Technology Consulting

Design and implement cloud-first infrastructure solutions, lead technical escalations, mentor junior staff, and collaborate with sales teams. | At least 5 years MSP experience with strong Windows Server, Azure, networking skills, and preferred AZ-104 certification. | Senior Systems Engineer / Solutions Architect (Remote) Why Digacore? We’re a fast-paced, people-first MSP with: Real career growth Autonomy to own projects and make decisions A collaborative culture (we back each other up, no egos) Paid certs, hybrid flexibility, and a leadership team that gets IT About the Role: Are you the go-to engineer who handles the toughest issues and loves designing smarter infrastructure? We’re looking for a senior-level engineer with a builder’s mindset — someone ready to design cloud-first environments and lead escalations while working directly with clients to create solutions that best fit their needs. This role combines high-level systems engineering with solution architecture. You’ll handle critical escalations, run client assessments, and architect end-to-end solutions — particularly around Azure, networking, server building and advanced troubleshooting. What You’ll Do: Lead technical assessments and translate business needs into secure, scalable infrastructure designs. Design and implement solutions in Azure, Microsoft 365, and Intune/Endpoint Manager, including Autopilot deployments, compliance/conditional access policies, and application packaging. Advanced networking – redesign and optimize networks (firewalls, switching, routing, VLANs) for performance, security, and cost efficiency. Comfortable using the CLI for common network tasks. Experience troubleshooting loops, configuring switches, and supporting HP/Dell switch environments and SonicWall/Fortinet firewalls. Support and administer Microsoft’s core stack: Windows Server roles, Office 365, Azure services. Build and harden servers/workstations to ensure reliability, security, and lifecycle longevity. Create accurate, detailed SOWs and scopes that define deliverables, timelines, and technical requirements. Own and resolve complex Level 3+ escalations — performing deep-dive troubleshooting, root-cause analysis, and long-term remediation. Deliver clean, repeatable documentation for architectures, deployments, and operational processes. Mentor junior and mid-level techs and elevate team-wide technical capability. Partner with sales department by reviewing proposals, validating technical scope, and identifying potential pitfalls. Coordinate account managers, PMs, and clients to ensure clear communication and smooth project execution. Help drive best practices in cloud security, automation, monitoring, and MSP tooling — always bringing a figure-it-out and outside-the-box problem-solving mindset. What you Bring: 5+ years in a Managed Service Provider (MSP) or high-volume IT support environment Strong experience with: Windows Server (2016/2019/2022), Active Directory, Group Policy, DNS Microsoft 365 administration and security Azure infrastructure and virtual networks (AZ-104 or higher preferred) Virtualization tools: VMware, Hyper-V, AVD Networking: Layer 2/3, VPNs, firewalls (SonicWall, Meraki, etc.) Scripting & automation (PowerShell preferred) Strong documentation habits and familiarity with ConnectWise Confident communication with the ability to explain solutions to non-technical users Bonus if you have: AZ-305, CCNA/CCNP, or any cybersecurity-related certs Perks & Benefits Nationwide medical, dental, life, and LTD insurance (we cover LTD + life 100%) Generous PTO + Mental Health Days 401(k) with company match HSA & FSA options Paid training & certification assistance $500 sign-on bonus Quarterly team events and career coaching Equal opportunity employer — veterans encouraged to apply We are an Equal Opportunity Employer!

Lead and develop security teams, oversee incident response, and advise clients on security and compliance. | Over 5 years cybersecurity experience with 2 years leadership, expertise in Microsoft security and compliance frameworks like HIPAA and SOC 2. | Security Operations Manager Why Digacore? We’re a fast-paced, people-first MSP with: Real career growth • Autonomy to own projects and make decisions • A collaborative culture (we back each other up, no egos) • Paid certifications, ongoing training, and leadership that invests in your success • Recognized as one of New Jersey’s Top Workplaces for 2026 About the Role The Security Operations Manager is responsible for leading Digacore’s Security team, overseeing security service delivery, and helping clients strengthen their security posture. This role combines people leadership, security operations, client advisory, compliance support, and continuous improvement of our security offerings. You'll serve as both a technical leader and strategic partner—ensuring security services are delivered effectively, incidents are managed appropriately, team members continue to grow, and clients receive practical guidance that reduces risk and improves security maturity. What You'll Do Lead, mentor, and develop Security Analysts through coaching, career development, and performance management • Manage team priorities, workload distribution, and accountability to ensure high-quality service delivery • Oversee security alerts, escalations, investigations, and incident response activities • Serve as the primary escalation point for complex security incidents and high-risk situations • Drive root cause analysis and continuous improvement efforts following security events • Conduct security assessments and help clients identify opportunities to reduce risk and improve security posture • Advise clients on cybersecurity best practices, compliance requirements, and security strategy • Support compliance initiatives including HIPAA, SOC 2, cyber insurance requirements, and related frameworks • Partner with Account Managers and leadership to identify security improvement opportunities and strategic recommendations • Own and optimize security platforms including Microsoft Defender, Entra ID, Huntress, email security, vulnerability management, and related tools • Improve security processes, documentation standards, reporting, and operational efficiency • Help evolve and expand Digacore's security services as client needs and threats continue to change What You Bring 5+ years of cybersecurity experience in an MSP, MSSP, healthcare, regulated industry, or similar environment • 2+ years of leadership, team lead, or management experience • Strong understanding of Microsoft security technologies, identity management, endpoint security, and incident response • Experience conducting risk assessments, security reviews, and compliance-related initiatives • Familiarity with security frameworks and compliance standards such as HIPAA, SOC 2, and cyber insurance requirements • Strong troubleshooting, analytical, and decision-making skills • Excellent communication skills with the ability to explain security concepts to both technical and non-technical audiences • Strong documentation habits and process-oriented mindset • Ability to balance technical execution, client communication, and team leadership in a fast-paced environment Preferred Qualifications Security+, CISSP, CISM, SC-200, SC-300, or similar cybersecurity certifications • Experience leading security programs within an MSP or MSSP environment • Experience with Microsoft Lighthouse, Sentinel, Defender XDR, or advanced security monitoring platforms

Lead and mentor security team, oversee incident response, and advise clients on security assessments and compliance. | Over 5 years cybersecurity experience with 2 years leadership, expertise in Microsoft security technologies, and familiarity with HIPAA and SOC 2 frameworks. | Security Operations Manager Why Digacore? We’re a fast-paced, people-first MSP with: Real career growth • Autonomy to own projects and make decisions • A collaborative culture (we back each other up, no egos) • Paid certifications, ongoing training, and leadership that invests in your success • Recognized as one of New Jersey’s Top Workplaces for 2026 About the Role The Security Operations Manager is responsible for leading Digacore’s Security team, overseeing security service delivery, and helping clients strengthen their security posture. This role combines people leadership, security operations, client advisory, compliance support, and continuous improvement of our security offerings. You'll serve as both a technical leader and strategic partner—ensuring security services are delivered effectively, incidents are managed appropriately, team members continue to grow, and clients receive practical guidance that reduces risk and improves security maturity. What You'll Do Lead, mentor, and develop Security Analysts through coaching, career development, and performance management • Manage team priorities, workload distribution, and accountability to ensure high-quality service delivery • Oversee security alerts, escalations, investigations, and incident response activities • Serve as the primary escalation point for complex security incidents and high-risk situations • Drive root cause analysis and continuous improvement efforts following security events • Conduct security assessments and help clients identify opportunities to reduce risk and improve security posture • Advise clients on cybersecurity best practices, compliance requirements, and security strategy • Support compliance initiatives including HIPAA, SOC 2, cyber insurance requirements, and related frameworks • Partner with Account Managers and leadership to identify security improvement opportunities and strategic recommendations • Own and optimize security platforms including Microsoft Defender, Entra ID, Huntress, email security, vulnerability management, and related tools • Improve security processes, documentation standards, reporting, and operational efficiency • Help evolve and expand Digacore's security services as client needs and threats continue to change What You Bring 5+ years of cybersecurity experience in an MSP, MSSP, healthcare, regulated industry, or similar environment • 2+ years of leadership, team lead, or management experience • Strong understanding of Microsoft security technologies, identity management, endpoint security, and incident response • Experience conducting risk assessments, security reviews, and compliance-related initiatives • Familiarity with security frameworks and compliance standards such as HIPAA, SOC 2, and cyber insurance requirements • Strong troubleshooting, analytical, and decision-making skills • Excellent communication skills with the ability to explain security concepts to both technical and non-technical audiences • Strong documentation habits and process-oriented mindset • Ability to balance technical execution, client communication, and team leadership in a fast-paced environment Preferred Qualifications Security+, CISSP, CISM, SC-200, SC-300, or similar cybersecurity certifications • Experience leading security programs within an MSP or MSSP environment • Experience with Microsoft Lighthouse, Sentinel, Defender XDR, or advanced security monitoring platforms