DICK'S Sporting Goods

Own the strategy, performance management, and roadmap for the mobile app and loyalty experience to increase engagement, retention, and revenue. | Requires a bachelor's degree, 5–7 years of relevant digital commerce experience, strategic and analytical ability, and cross-functional influence. | At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today! OVERVIEW: The eCommerce Experience Manager - Mobile App & Loyalty owns the strategy, performance management, and prioritization inputs for Dick’s Sporting Goods’ mobile app and eCommerce loyalty experience. This role is accountable for improving athlete engagement, loyalty participation, app acquisition, retention, conversion, and revenue contribution by translating business priorities into measurable experience outcomes. This individual serves as the capability owner for the app and digital loyalty experience, partnering across Loyalty Marketing, Product, Technology, Analytics, UX, Merchandising, Store Operations, and eCommerce leadership to align priorities, resolve tradeoffs, and ensure disciplined execution. The role establishes governance, insight cadences, KPI standards, and decision frameworks that help teams focus on the highest-value athlete and business opportunities. If/when this role relies on leading people down the road, this role would also be accountable for coaching, development, clarity of ownership, and building a high-performing, athlete-centered team. App & Loyalty Capability Strategy, Roadmap Governance, and Outcome Ownership Own the end-to-end mobile app and eCommerce loyalty experience strategy, ensuring the capability roadmap is aligned to athlete needs, loyalty priorities, business outcomes, and enterprise digital commerce goals. Translate long-term app and loyalty direction into a prioritized portfolio and clear decision framework across acquisition, onboarding, engagement, retention, loyalty participation, conversion, and revenue contribution – in partnership with Product & Design. Establish experience principles, governance routines, escalation paths, and accountability mechanisms that enable Product, Technology, Marketing, Analytics, UX, Merchandising, and Operations teams to make effective decisions. Resolve tradeoffs among athlete value, commercial impact, technical feasibility, operational complexity, risk, and delivery capacity. Ensure roadmaps address the highest-value athlete and business problems rather than the loudest requests. Unified App Scorecard & Performance Management Own the development and evolution of a unified executive-ready app and loyalty scorecard, integrating app acquisition, app store performance, engagement, feature adoption, loyalty participation, conversion, retention, and revenue contribution. Partner with Analytics to define KPI standards, benchmarks, targets, measurement frameworks, and reporting cadences that create consistent visibility into capability health. Establish a continuous insight, measurement, and prioritization cadence that connects athlete behavior, funnel performance, loyalty outcomes, and business impact. Lead performance storytelling for leadership forums, translating complex signals into clear “so what / now what” insights, recommendations, risks, and required decisions. Revisit roadmap and investment decisions when evidence changes, and clearly communicate implications to stakeholders. App Store Marketing & Acquisition Strategy Own App Store Marketing strategy and execution across iOS and Android in partnership with internal teams and external agency partners, including keyword optimization, creative testing, ratings and reviews strategy, and app store conversion improvement. Partner with Paid Media and Marketing teams to align app install strategy, measurement, targeting, and performance optimization. Monitor competitive positioning, app store trends, rankings, customer feedback, and acquisition funnel performance to identify growth opportunities. Create business cases and prioritization recommendations for acquisition, onboarding, and app engagement investments. Ensure acquisition strategies connect to downstream engagement, loyalty participation,retention, and incremental business value. Cross-Functional Prioritization Support & Storytelling Establish effective partnerships, governance, and escalation paths for the capability, including clear decision rights across business and technical teams. Develop business cases, opportunity sizing, and prioritization frameworks that balance athlete outcomes, economics, feasibility, capacity, risk, and strategic fit. Represent the capability credibly in planning and leadership forums, communicating portfolio health candidly, including misses, uncertainty, risk, and corrective actions. Create shared accountability across teams and resolve recurring structural conflict that may prevent consistent execution or outcome delivery. Loyalty Partnership & Experience Integration Serve as the strategic partner to Loyalty Marketing for how loyalty benefits, campaigns, personalization, and member experiences show up across the app and eCommerce journey. Ensure loyalty benefits are clear, relevant, measurable, and embedded within the app experience in ways that improve athlete value and business performance. Identify friction and opportunity across loyalty enrollment, identification, benefit discovery, offer engagement, frequency, spend, and retention. Partner with Product, UX, Analytics, Marketing, and Operations to improve loyalty experience quality, consistency, accessibility, and scalability. Protect long-term athlete trust while balancing growth, conversion, loyalty participation, economics, and operational feasibility. QUALIFICATIONS: Bachelor’s degree or equivalent experience required 5-7 years experience Strong strategic mindset with the ability to connect customer experience improvements to business outcomes Deep understanding of digital commerce, including on-site experience, conversion optimization, and performance metrics Proven ability to leverage data, analytics, and experimentation to drive measurable results Experience working across cross-functional teams and influencing without direct authority Familiarity with AI-driven, conversational, or emerging commerce technologies preferred Excellent communication and storytelling skills, with the ability to translate complex data into clear, actionable insights #LI-SL1 VIRTUAL REQUIREMENTS: At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments. To ensure a smooth and secure experience, please note the following: Cameras must be on during all virtual interviews. AI tools are not permitted to be used by the candidate during any part of the interview process. Offers are contingent upon a satisfactory background check which may include ID verification. If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone! Targeted Pay Range: $83,000.00 - $138,200.00. This is part of a competitive total rewards package that could include other components such as: incentive, equity and benefits. Individual pay is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all teammate pay regularly to ensure competitive and equitable pay.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.

Oversee all distribution center activities to maximize merchandise velocity, accuracy, and productivity while leading team development and managing budgets. | Bachelor's degree and 10-15 years of management experience in distribution center functions with proficiency in Manhattan WM and LM systems. | At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today! OVERVIEW: Manage the Distribution Center located in Fort Worth, TX, with the key objectives of maximizing merchandise velocity, accuracy and productivity. Support the business with our key customers being the merchant and stores organizations. Job Duties and Responsibilities: Demonstrate a thorough understanding of technical systems & logistics of the distribution process by controlling merchandise flow and labor costs directly in all departments across multiple shifts. Evaluate current work methods and determine ways to eliminate inefficiencies Design initiatives and develop strategies to increase the effectiveness of logistics functions Develop and execute action plans for improvements to meet company goals and objectives Direct inventory management, cycle counts, and physical audits maintaining accuracy standards Implement changes in business needs using project management experience Manage all aspects of training, development, performance, and accountability for team members in daily operations to ensure a high degree of safety, service and quality. Plan and coordinate work, monitor and evaluate the performance of DC associates, supervisors and managers Ensure that the flow of product through the DC is maximized for efficiency and cost. Sustain high Service Level Agreements (SLAs) are met and prioritized. Maintain a global view of the supply chain to maximize efficiencies and maintain inventory integrity from vendors to our stores. Work with cross platform business partners to ensure multiple directives are met Develop and recommend budget requirements for the DC Maintain a personnel structure and staffing level, to accomplish the distribution center needs in an effective and efficient manner Maintain all established through-put standards Meet budget goals and productivity standards QUALIFICATIONS: Bachelor's Degree in Business Management, Supply Chain, or related field 10-15 years of experience in managing multiple DC functions such as receiving, shipping, processing and back stock and significant supervisory experience that includes the management of multiple supervisors. Minimum of 10 years management experience Working knowledge of YMS PC proficiency in MS Office Proficient in Manhattan products WM and LM Strategic mindset and understand of the supply chain Demonstrated planning & decision-making skills VIRTUAL REQUIREMENTS: At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments. To ensure a smooth and secure experience, please note the following: Cameras must be on during all virtual interviews. AI tools are not permitted to be used by the candidate during any part of the interview process. Offers are contingent upon a satisfactory background check which may include ID verification. If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone!

Develop and execute localized marketing strategies to drive brand awareness, store traffic, and community engagement across specified regions. | Bachelor's degree with 5-7 years of experience in retail or multi-unit marketing, valid driver's license, travel ability, and strong interpersonal skills. | At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today! OVERVIEW: The Field Marketing Manager plays a pivotal role in shaping regional marketing strategy and driving strategic initiatives across multiple operational districts. This leader is responsible for development and execution of localized marketing programs that drive brand awareness, strengthen customer engagement, and accelerate store traffic. Partnering closely with cross-functional district leaders, the Field Marketing Manager translates national campaigns into locally resonant strategies that align with regional business objectives, while strengthening community presence through sponsorships and grassroots engagement to enhance brand perception and market share. The Field Marketing Manager brings deep market expertise, a forward-thinking mindset, and exceptional communication skills to orchestrate strategic partnerships, elevate experiential retail, and champion community-driven activations. As a key driver of performance, this role requires a seasoned marketing professional with proven success leading cross-functional teams and influencing outcomes across levels. Job Duties & Responsibilities Regional Marketing - DICK'S Own the development and execution of localized marketing strategies to achieve regional business goals and resonate with the local community. Bring the DICK’S brand to life in key sports moments through local activations. Deliver actionable market intelligence to inform campaign inputs such as audience segmentation, messaging strategies, and media plans. Monitor and analyze competitive activity and activate proactive and defensive strategies that expand market share and sustain brand leadership. Collaborate with GO marketing team to craft locally resonate strategies & tactics that drive traffic to the new store openings. Strategically guide event planning, experiential activations, and brand-led experiences that position House of Sport DICK’s Sporting Goods as a retail destination and community hub Serve as the regional bridge between national marketing team and store teams, ensuring seamless communication and local adaptation. Oversee local media strategies to amplify local brand storytelling and drive meaningful traffic to these high-priority stores. Partnership Development Build and maintain strong strategic relationships across local youth, high-school, and collegiate sports organizations to drive brand loyalty and revenue. Leverage proprietary assets (such as GameChanger, Sideline Swap, In-Store Services, assortment, promotions) to create differentiated experiences, enhance athlete value propositions, and deepen community ties. Activate national partnerships locally, amplifying brand presence through tailored community experiences and grassroot efforts. Donations and Giving Manage tiered giving program within territory. Serve as local representative for DICK’S Foundation by nominating leagues, teams and organizations in need of Foundation grants and distributing the grant upon approval Support local grant giving and execution through regional grant giving budget. Organizational Process Execution Champion operational excellence across partner and vendor relationships, events, and programs. Be the face of our brand in your local community. Manage Field Marketing Budget for designated markets and optimize for ROI, efficiency, and innovation. Serve as a media-trained brand spokesperson for local press opportunities and brand-led storytelling. Cross-functional Leadership Serve as a member of the district cross‑functional leadership team, bringing marketing expertise while also contributing to conversations and decision‑making across all areas of the business. This role requires broad thinking and active support of district‑wide priorities beyond marketing. Attend and participate in standard operating rhythms, stores visits, and meetings. Lead assigned Areas of Responsibility (AORs) across priority field marketing initiatives, partnering with cross‑functional stakeholders and peer teams to drive aligned planning, execution, and results. Championing the Loyalty program in stores and local communities, helping teams understand and embrace the program. Promote the program and benefits through local channels. QUALIFICATIONS: Bachelor's Degree 4-year college degree in Marketing, Advertising, Business Administration or Communications 5-7 years of experience with 3-5 years of related experience as a regional or company merchandise or marketing professional in a retail or multi-unit environment. Possess a valid driver’s license Successfully pass comprehensive criminal background and motor vehicle checks Excellent interpersonal and team building skills Ability to multi-task and work independently in a fast-paced environment. Flexible availability in work schedule including some nights, weekends and holidays. Some travel within territory required. #LI-SL1 VIRTUAL REQUIREMENTS: At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments. To ensure a smooth and secure experience, please note the following: Cameras must be on during all virtual interviews. AI tools are not permitted to be used by the candidate during any part of the interview process. Offers are contingent upon a satisfactory background check which may include ID verification. If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone! Targeted Pay Range: $76,500.00 - $124,600.00. This is part of a competitive total rewards package that could include other components such as: incentive, equity and benefits. Individual pay is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all teammate pay regularly to ensure competitive and equitable pay.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.

Lead daily store operations including inventory, merchandising, team coaching, and business growth strategies. | Requires 1-3 years retail management or customer-focused experience with strong leadership and operational skills. | At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today! OVERVIEW: Sport inspires us. Innovation drives us. Come Win With Us at DICK’S Sporting Goods as part of a team that redefines what’s possible. Whether you live for sport or cozy fashion, you’ll love building your career at DICK’S. It’s more than a job — it’s a chance to be part of a team where you’re welcomed, supported, and empowered from day one. In our stores, you’ll make a real difference by delivering exceptional experiences to athletes of all abilities. If you’re coachable, accountable, collaborative, and trustworthy, this is the place for you. Win with us every time you step onto the floor. ​As an Assistant Store Manager of Operations, you will lead operational execution in a fast-paced retail environment focused on efficiency, accuracy, and a seamless athlete experience. You will coach and develop teammates, optimize processes, and ensure the store runs at a high level across both front and back-of-house operations. Join a team that values teamwork, discipline, and continuous improvement. Job Duties & Responsibilities Collaborates with the Store Manager to contribute to developing and executing full-year business growth plans, including forecasting and planning 90+ days out. Ensures operational strategies support long-term success and work to identify opportunities in the store and validate key programs/processes (e.g., BOPIS, ship-from-store, etc.) Directly manages a team of Captains (Supervisors) and indirectly manages broader store team through influence, coaching, and development. Equips leaders to lead others effectively and fosters a high-performing, inclusive team environment. Accountable for performance management, including development, annual reviews, and promotional recommendations for the Captain (Supervisor) team, and for holding all teammates accountable for compliance with policies and procedures, including disciplinary and termination recommendations. Upholds company merchandising and presentation standards by ensuring compliant execution of established floor sets, signage requirements, price changes, inventory presentation, replenishment standards, etc. Promotes, drives, and leads company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.). Acts as a role model for service, selling, and leadership behaviors that elevate the athlete experience. Models outstanding athlete experiences by anticipating athlete needs and providing clear, accurate, and knowledgeable information about products and assortment. Demonstrates the ability to lead, execute and validate key training initiatives (including cross-training leaders of others). Accountable for ensuring all teammates are trained/equipped to deliver elevated athlete experiences; focuses on accountability through motivation, hands-on coaching, regular exposure, and stretch assignments; builds development plans in partnership with teammates. Partners with Store Manager on long-range management of the store workforce and approves Captain (Supervisor) staffing plans. Oversees payroll and staff scheduling to align with budget goals and adapt to athlete traffic and sales trends, ensuring workforce flexibility and schedule effectiveness. Hires and builds strong teams by partnering closely with the Store Manager and Captain (Supervisor) team to create targeted hiring strategies to actively source, recruit, and interview potential teammates. Owns hiring decisions for the Captain (Supervisor) population and is accountable for hiring and termination decisions for the hourly population, based on Captain (Supervisor) recommendations. Coaches Captain (Supervisors) on effective interviewing, hiring, and team-building practices. Holds teammates accountable for meeting established operational guidelines, brand standards, customer service expectations and company policies. Ensures store safety, standards, and operational procedures are upheld. Creates a store environment where everyone, both teammates and athletes, are always welcome and treated with respect. Adheres to and enforce established policies and procedures related to safety, loss prevention and standard operating procedures, as well as to laws/guidelines of external governing entities. Hold teammates who fail to meet or comply with expectations accountable. QUALIFICATIONS: High School Diploma or Equivalent 1-3 years experience 1-3 of retail management experience (or customer-focused experience) VIRTUAL REQUIREMENTS: At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments. To ensure a smooth and secure experience, please note the following: Cameras must be on during all virtual interviews. AI tools are not permitted to be used by the candidate during any part of the interview process. Offers are contingent upon a satisfactory background check which may include ID verification. If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone!

Manage department operations and lead staff to deliver excellent customer service and meet organizational goals. | Prior retail or customer-focused experience and flexible schedule availability. | At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today! OVERVIEW: OVERVIEW: The Lead has a direct impact on both the execution of brand standards as well as the teammate experience. With the guidance of the Assistant Store Manager and Store Manager, the Lead is the in-store expert of their business / department. The Lead is focused on delivering the best service to our customers as well as providing direction to teammates. Their ability to lead by example, be empathic, relentless in the face of adversity, optimistic, and collaborative with teammates is how they differentiate themselves. Supports building and hiring a strong team by observing in-store interviews and department tours. Builds a people-first culture by connecting with every teammate in the store to build mutual trust, respect, and contribute to the strong store recognition culture. Plans, organizes, controls 30-days out with the guidance of Assistant Store Manager; including building an effective approach and align on necessary workforce to execute daily assignments, game plans, projects, or store events. Strategically leverages teammates to ensure brand standards are met, programs and processes are executed daily, and tasks are delegated based on their priority level. Upholds company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc. Assists the store leadership team with general supervision in the store in accordance with Company policies and procedures, where applicable. Assists with training teammates on company procedures and programs; this includes onboarding new teammates and cross-training current teammates. Prioritizes coaching and developing oneself and others; provides hands-on coaching and teaches the “why” behind tasks, plans, and processes (e.g., Protection Plans, Scorecards, Loss Prevention, etc.). Leads by example to support the vision of the organization and store by helping teammates understand how their responsibilities directly align to the common purpose, organizational goals, and delivering an exceptional shopping experience. Creates an inclusive store environment where everyone (teammates & customers) feels welcome and safe and is treated with respect. Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information. Takes an all-hands-on-deck approach to support the team across the store. Performs other tasks as assigned by management. LEADERSHIP TRAITS: Our Leadership Competencies set the bar of what great people leaders look like. They define the behaviors of leaders that can drive the business and build great talent. Here are the competencies we expect from our Store leaders: Ensures Accountability Customer-Focus Collaborative Instills Trust Decision-Quality/Decision-Making Abilities Action-Oriented Engagement Driver Talent Developer Effective Team Building Skills Plans & Aligns QUALIFICATIONS: Flexible availability - including nights, weekend, and holidays. Prior retail sales experience (or customer-focused experience) preferred. Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times per hour). Ability to work extended periods of time (up to 4 hours) standing or walking. Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform. Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).