Destination Pet, LLC

Assist the General Manager by managing staff, ensuring exceptional customer service, maintaining facility operations, handling financial tasks, and promoting company programs. | At least 1 year management experience in hospitality, retail or service, strong customer service skills, proficiency in Microsoft Office, ability to multitask, and physical ability to handle pet care environment. | Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us! We are looking for an Assistant Manager to help lead our team at American Pet Spa! REPORTS TO: General Manager PAY: $20.00 - $25.00 CORE RESPONSIBILITES (include but are not limited to): • Supports the mission, vision, culture and policies of Destination Pet. • Ensures the delivery of exceptional customer service and salesmanship. • Collaborates with the Destination Pet Support Staff on a regular basis (Operations, Human Resources, Marketing, Facilities, Legal, etc.). • Ensure the cohesiveness of all aspects of pet care services and cross training where necessary. • Manages center staff at the direction of the General Manager– motivate, recruit, hires, trains, promotes, coach/counsel, terminates when necessary. • Assists with facility compliance with federal and local labor laws: OSHA, EEOC, ADA, Fair Labor Practices. • Schedules staff for work assignments, allowing staff to provide outstanding service while maintaining your payroll budget. • Monitors and responds to the needs of pet guests to ensure their safety, security, and comfort. • Provides customer service and salesmanship. • Resolves customer complaints. • Maintains appropriate inventory of supplies; reorders and restocks as necessary. • Shops for miscellaneous supplies as needed. • Manages the computer system. • In the absence of the General Manager addresses all center maintenance needs to maintain a safe, comfortable environment for pet guests and associates. • Assists General Manager with monitoring financial reports and statistics. • In the absence of the General Manager, ensures that bank deposits are made when needed. • Promotes and markets Destination Pet’s programs and services in the surrounding community. • Ensures that client communication occurs. • Ensures exceptional customer service, through personal contact with customers, associate training, resolution of customer complaints, and delivery of services. • Serve as the manager onsite when General Manager is not available. • Ensures that bank deposits are completed as needed. REQUIREMENTS: Expertise & Experience: • Associate or BS/BA is a plus. • Must be a passionate team player and a strong motivator. • Minimum of 1 year management experience preferably in hospitality, service and / or retail environments. • Experience in problem-solving, exercising sound judgment, maintaining confidentiality and the ability to interact professionally and effectively with co-workers, clients, and the general public. • Proficiency in computer applications including Microsoft Office Suite and database applications. • Ability to multi-task with strong time management skills. • Ability to complete assignments and responsibilities accurately and in a timely manner, often with strict and/or conflicting deadlines. • Excellent oral presentation, writing, and analytical skills. • Strong interpersonal, communication, and motivational skills. • Must have exceptional strong customer service experience and skills. • Veterinary, boarding and/or grooming experience is a plus. Physical: • Must be able to work evenings, weekends and holidays. • Must frequently lift 40 pounds. • Must be able to be on feet for the duration of your shift. • Must be able to stand, walk and climb stairs frequently. • Must be able to work on computer system and work multi-line telephone. • Must be able to handle dogs on leashes. • Must be able to work in an environment with exposure to disinfectant/sanitation chemicals, animal dander and excretions. PERKS: • Health, vision, dental, long & short-term disability, and Life insurance • A Startup mentality company with stable funding. • 401k match • Pet Care discounts • Generous PTO • Opportunity to grow your career with a network of like-minded professionals Destination Pet LLC affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled. Destination Pet LLC endeavors to make our employment website and application process accessible to all users and applicants. In doing so, we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our recruitment team. At Destination Pet, we're all about creating a workplace that's bursting with diversity and inclusivity. We don't play favorites or judge folks based on skin color, religion, gender, age, disability, or any other protected characteristics. Our hiring decisions are solely based on what you can bring to the team. So, we're throwing the door wide open for all like-minded candidates who believe in celebrating and honoring diversity and inclusion. Ready to join our pack?

Assist the General Manager by managing staff, ensuring customer service excellence, maintaining facility compliance, handling inventory and financial tasks, and promoting company programs. | Requires at least 1 year management experience in hospitality, service, or retail, strong customer service skills, computer proficiency, ability to multitask, and physical ability to handle pet care environment. | Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us! We are looking for an Assistant Manager to help lead our team at American Pet Spa! REPORTS TO: General Manager PAY: $20.00 - $25.00 CORE RESPONSIBILITES (include but are not limited to): Supports the mission, vision, culture and policies of Destination Pet. Ensures the delivery of exceptional customer service and salesmanship. Collaborates with the Destination Pet Support Staff on a regular basis (Operations, Human Resources, Marketing, Facilities, Legal, etc.). Ensure the cohesiveness of all aspects of pet care services and cross training where necessary. Manages center staff at the direction of the General Manager– motivate, recruit, hires, trains, promotes, coach/counsel, terminates when necessary. Assists with facility compliance with federal and local labor laws: OSHA, EEOC, ADA, Fair Labor Practices. Schedules staff for work assignments, allowing staff to provide outstanding service while maintaining your payroll budget. Monitors and responds to the needs of pet guests to ensure their safety, security, and comfort. Provides customer service and salesmanship. Resolves customer complaints. Maintains appropriate inventory of supplies; reorders and restocks as necessary. Shops for miscellaneous supplies as needed. Manages the computer system. In the absence of the General Manager addresses all center maintenance needs to maintain a safe, comfortable environment for pet guests and associates. Assists General Manager with monitoring financial reports and statistics. In the absence of the General Manager, ensures that bank deposits are made when needed. Promotes and markets Destination Pet’s programs and services in the surrounding community. Ensures that client communication occurs. Ensures exceptional customer service, through personal contact with customers, associate training, resolution of customer complaints, and delivery of services. Serve as the manager onsite when General Manager is not available. Ensures that bank deposits are completed as needed. REQUIREMENTS: Expertise & Experience: Associate or BS/BA is a plus. Must be a passionate team player and a strong motivator. Minimum of 1 year management experience preferably in hospitality, service and / or retail environments. Experience in problem-solving, exercising sound judgment, maintaining confidentiality and the ability to interact professionally and effectively with co-workers, clients, and the general public. Proficiency in computer applications including Microsoft Office Suite and database applications. Ability to multi-task with strong time management skills. Ability to complete assignments and responsibilities accurately and in a timely manner, often with strict and/or conflicting deadlines. Excellent oral presentation, writing, and analytical skills. Strong interpersonal, communication, and motivational skills. Must have exceptional strong customer service experience and skills. Veterinary, boarding and/or grooming experience is a plus. Physical: Must be able to work evenings, weekends and holidays. Must frequently lift 40 pounds. Must be able to be on feet for the duration of your shift. Must be able to stand, walk and climb stairs frequently. Must be able to work on computer system and work multi-line telephone. Must be able to handle dogs on leashes. Must be able to work in an environment with exposure to disinfectant/sanitation chemicals, animal dander and excretions. PERKS: Health, vision, dental, long & short-term disability, and Life insurance A Startup mentality company with stable funding. 401k match Pet Care discounts Generous PTO Opportunity to grow your career with a network of like-minded professionals Destination Pet LLC affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled. Destination Pet LLC endeavors to make our employment website and application process accessible to all users and applicants. In doing so, we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our recruitment team. At Destination Pet, we're all about creating a workplace that's bursting with diversity and inclusivity. We don't play favorites or judge folks based on skin color, religion, gender, age, disability, or any other protected characteristics. Our hiring decisions are solely based on what you can bring to the team. So, we're throwing the door wide open for all like-minded candidates who believe in celebrating and honoring diversity and inclusion. Ready to join our pack? Destination Pet, headquartered in Irving, Texas, is a national network of pet-obsessed professionals dedicated to elevating the love and lives of our pet families through total pet care. With more than a century of experience, our founders understood the need for better pet healthcare and believed in the value of integrating pet services from veterinary medicine to, grooming, boarding, daycare, training and more. By connecting the experts behind the scenes, we get to know our pet families in a way that allows us to offer proactive, convenient, and personalized advice and care.

Providing excellent customer and pet care, managing check-ins/outs, handling cash, and maintaining a clean environment. | High school diploma, customer service experience, ability to lift 40 lbs, flexible availability. | Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us! We're sniffing out our next Customer Service Representative at Canine Fitness and Fun Center —someone who can make every client feel like a VIP (Very Important Pet-parent). Are you part concierge, part chaos coordinator, and fluent in both human and hound? If you love pets *and* people—and can juggle phones, customers, and the occasional muddy paw print—this is your moment. At Destination Pet, we’re not just another Pet/Vet care center—we’re a community that lives to elevate the love and lives of pet families. Since 2016, we’ve been serving up best-in-show care from coast to coast with day care, boarding, grooming, training, veterinary services, and more. Whether its belly rubs or brushing, our goal is simple: make pets feel at home and their humans feel at ease. Perks & Pay: Part-time health mental health, and telehealth benefits Pay starts at $18.81/hour DOE + tips Reporting To: General Manager What You Should Know: You’ll be on your feet often—standing, walking, climbing stairs, wrangling leashes. Must be able to lift 40 lbs (bags of food, pet crates, sleepy bulldogs—you know). Availability on evenings, weekends, and holidays required (pets don’t take days off). Exposure to cleaning supplies, pet hair, and, ahem, “accidents” is part of the gig. What You’ll Be Doing (Besides Being the Friendly Face Everyone Remembers): Welcoming pet parents and their furry VIPs like they just walked into a 5-star resort (but with more shedding). Answering phones with a smile in your voice and multi-tasking like a pro. Touring new clients through the facility and selling the services that keep tails wagging. Ensuring up-to-date vaccinations are on file—because safety first. Managing check-ins and check-outs with efficiency and a personal touch (and the occasional treat). Handling cash, cards, and balancing the end-of-day cash drawer like the organized rockstar you are. Responding to complaints with patience and professionalism— even when it’s clearly the cat’s fault. Escorting pet guests to and from their enclosures with the care of a concierge and the patience of a preschool teacher. Keeping the lobby clean, welcoming, and ready for first impressions and sweet reunions. Jumping in to support other team members whenever needed. We’re all in this together. What You Bring to the Table: You’re a people-person and a pet-person. Previous experience in customer service or retail? Heck yes. You’ve got solid communication chops—phone, in-person, email, you name it. Multi-line phones and computer systems don’t scare you. You're cool under pressure and know how to keep things professional (even when someone’s barking—and we don’t mean the dog). You solve problems faster than a lab chasing a tennis ball. High school diploma or equivalent required. 1+ year of customer service experience preferred. If you’ve got the charm of a customer service pro and the heart of a dog mom (or dad), grab a name tag—we’re saving you a spot. Destination Pet LLC affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled. Destination Pet LLC endeavors to make our employment website and application process accessible to all users and applicants. In doing so, we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our recruitment team. At Destination Pet, we're all about creating a workplace that's bursting with diversity and inclusivity. We don't play favorites or judge folks based on skin color, religion, gender, age, disability, or any other protected characteristics. Our hiring decisions are solely based on what you can bring to the team. So, we're throwing the door wide open for all like-minded candidates who believe in celebrating and honoring diversity and inclusion. Ready to join our pack? Destination Pet, headquartered in Irving, Texas, is a national network of pet-obsessed professionals dedicated to elevating the love and lives of our pet families through total pet care. With more than a century of experience, our founders understood the need for better pet healthcare and believed in the value of integrating pet services from veterinary medicine to, grooming, boarding, daycare, training and more. By connecting the experts behind the scenes, we get to know our pet families in a way that allows us to offer proactive, convenient, and personalized advice and care.

Providing excellent customer service to pet parents, managing check-ins and check-outs, answering phones, and maintaining a clean, welcoming environment. | High school diploma or equivalent, 1+ year of customer service experience preferred, ability to lift 40 lbs, flexible availability. | Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us! We're sniffing out our next Customer Service Representative at Atlanta Pet Resort —someone who can make every client feel like a VIP (Very Important Pet-parent). Are you part concierge, part chaos coordinator, and fluent in both human and hound? If you love pets *and* people—and can juggle phones, customers, and the occasional muddy paw print—this is your moment. At Destination Pet, we’re not just another Pet/Vet care center—we’re a community that lives to elevate the love and lives of pet families. Since 2016, we’ve been serving up best-in-show care from coast to coast with day care, boarding, grooming, training, veterinary services, and more. Whether its belly rubs or brushing, our goal is simple: make pets feel at home and their humans feel at ease. Perks & Pay: Part-time health, mental health, and telehealth benefits Pay starts at $13.00 - $15.00/hour DOE + tips Reporting To: General Manager What You Should Know: You’ll be on your feet often—standing, walking, climbing stairs, wrangling leashes. Must be able to lift 40 lbs (bags of food, pet crates, sleepy bulldogs—you know). Availability on evenings, weekends, and holidays required (pets don’t take days off). Exposure to cleaning supplies, pet hair, and, ahem, “accidents” is part of the gig. What You’ll Be Doing (Besides Being the Friendly Face Everyone Remembers): Welcoming pet parents and their furry VIPs like they just walked into a 5-star resort (but with more shedding). Answering phones with a smile in your voice and multi-tasking like a pro. Touring new clients through the facility and selling the services that keep tails wagging. Ensuring up-to-date vaccinations are on file—because safety first. Managing check-ins and check-outs with efficiency and a personal touch (and the occasional treat). Handling cash, cards, and balancing the end-of-day cash drawer like the organized rockstar you are. Responding to complaints with patience and professionalism— even when it’s clearly the cat’s fault. Escorting pet guests to and from their enclosures with the care of a concierge and the patience of a preschool teacher. Keeping the lobby clean, welcoming, and ready for first impressions and sweet reunions. Jumping in to support other team members whenever needed. We’re all in this together. What You Bring to the Table: You’re a people-person and a pet-person. Previous experience in customer service or retail? Heck yes. You’ve got solid communication chops—phone, in-person, email, you name it. Multi-line phones and computer systems don’t scare you. You're cool under pressure and know how to keep things professional (even when someone’s barking—and we don’t mean the dog). You solve problems faster than a lab chasing a tennis ball. High school diploma or equivalent required. 1+ year of customer service experience preferred. If you’ve got the charm of a customer service pro and the heart of a dog mom (or dad), grab a name tag—we’re saving you a spot. Destination Pet LLC affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled. Destination Pet LLC endeavors to make our employment website and application process accessible to all users and applicants. In doing so, we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our recruitment team. At Destination Pet, we're all about creating a workplace that's bursting with diversity and inclusivity. We don't play favorites or judge folks based on skin color, religion, gender, age, disability, or any other protected characteristics. Our hiring decisions are solely based on what you can bring to the team. So, we're throwing the door wide open for all like-minded candidates who believe in celebrating and honoring diversity and inclusion. Ready to join our pack? Destination Pet, headquartered in Irving, Texas, is a national network of pet-obsessed professionals dedicated to elevating the love and lives of our pet families through total pet care. With more than a century of experience, our founders understood the need for better pet healthcare and believed in the value of integrating pet services from veterinary medicine to, grooming, boarding, daycare, training and more. By connecting the experts behind the scenes, we get to know our pet families in a way that allows us to offer proactive, convenient, and personalized advice and care.

Providing excellent customer service to pet parents and their pets, managing check-ins and check-outs, and maintaining a welcoming environment. | High school diploma or equivalent, 1+ year customer service experience preferred, ability to lift 40 lbs, availability on evenings, weekends, and holidays. | Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us! We're sniffing out our next Customer Service Representative at Bow Chicka Wow Town —someone who can make every client feel like a VIP (Very Important Pet-parent). Are you part concierge, part chaos coordinator, and fluent in both human and hound? If you love pets *and* people—and can juggle phones, customers, and the occasional muddy paw print—this is your moment. At Destination Pet, we’re not just another Pet/Vet care center—we’re a community that lives to elevate the love and lives of pet families. Since 2016, we’ve been serving up best-in-show care from coast to coast with day care, boarding, grooming, training, veterinary services, and more. Whether its belly rubs or brushing, our goal is simple: make pets feel at home and their humans feel at ease. 🎁 Perks & Pay: Part-time health, mental health, and telehealth benefits Pay starts at $15–$18/hour DOE + tips 📋 Reporting To: General Manager 💪 What You Should Know: • You’ll be on your feet often—standing, walking, climbing stairs, wrangling leashes. • Must be able to lift 40 lbs (bags of food, pet crates, sleepy bulldogs—you know). • Availability on evenings, weekends, and holidays required (pets don’t take days off). • Exposure to cleaning supplies, pet hair, and, ahem, “accidents” is part of the gig. 🐕 What You’ll Be Doing (Besides Being the Friendly Face Everyone Remembers): • Welcoming pet parents and their furry VIPs like they just walked into a 5-star resort (but with more shedding). • Answering phones with a smile in your voice and multi-tasking like a pro. • Touring new clients through the facility and selling the services that keep tails wagging. • Ensuring up-to-date vaccinations are on file—because safety first. • Managing check-ins and check-outs with efficiency and a personal touch (and the occasional treat). • Handling cash, cards, and balancing the end-of-day cash drawer like the organized rockstar you are. • Responding to complaints with patience and professionalism— even when it’s clearly the cat’s fault. • Escorting pet guests to and from their enclosures with the care of a concierge and the patience of a preschool teacher. • Keeping the lobby clean, welcoming, and ready for first impressions and sweet reunions. • Jumping in to support other team members whenever needed. We’re all in this together. 🐾 What You Bring to the Table: • You’re a people-person and a pet-person. • Previous experience in customer service or retail? Heck yes. • You’ve got solid communication chops—phone, in-person, email, you name it. • Multi-line phones and computer systems don’t scare you. • You're cool under pressure and know how to keep things professional (even when someone’s barking—and we don’t mean the dog). • You solve problems faster than a lab chasing a tennis ball. • High school diploma or equivalent required. • 1+ year of customer service experience preferred. If you’ve got the charm of a customer service pro and the heart of a dog mom (or dad), grab a name tag—we’re saving you a spot. Destination Pet LLC affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled. Destination Pet LLC endeavors to make our employment website and application process accessible to all users and applicants. In doing so, we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our recruitment team. At Destination Pet, we're all about creating a workplace that's bursting with diversity and inclusivity. We don't play favorites or judge folks based on skin color, religion, gender, age, disability, or any other protected characteristics. Our hiring decisions are solely based on what you can bring to the team. So, we're throwing the door wide open for all like-minded candidates who believe in celebrating and honoring diversity and inclusion. Ready to join our pack?

Maintain cleanliness and safety of pet areas, provide feeding and hydration, monitor pet health and behavior, assist with grooming and playtime, and report concerns to management. | Must have a love for animals, ability to lift up to 40 lbs, willingness to work evenings/weekends/holidays, and a calm professional demeanor; prior animal care experience is a plus but not required. | Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us! Animal Care Attendants – Join Our Pack! We’re currently sniffing out our next Animal Care Attendant at It's a Dogs' Life Do you speak fluent “woof” or “meow”? Know the joy of puppy kisses and the chaos of a zoomie's session? If you're passionate about paws and ready to turn your love for animals into a rewarding job, we’ve got a tail-wagging opportunity for you. At Destination Pet, we’re not just another Pet/Vet care center—we’re a community that lives to elevate the love and lives of pet families. Since 2016, we’ve been serving up best-in-show care from coast to coast with day care, boarding, grooming, training, veterinary services, and more. Whether its belly rubs or brushing, our goal is simple: make pets feel at home and their humans feel at ease. 🎁 Perks & Pay: Part-time health, mental health, and telehealth benefits. Pay starts at $15.00/hour DOE + tips 💪 What You Should Know: This is an on-your-feet, hands-on, sometimes-sweaty kind of job. Must be able to lift up to 40 lbs (golden retrievers don’t walk themselves to the tub). Availability on evenings, weekends, and holidays required pets don’t take days off. Exposure to cleaning supplies, pet hair, and, ahem, “accidents” is part of the gig. Must be able to be on feet for the duration of your shift. Must be able to stand, walk and climb stairs frequently 📋 Reporting To: General Manager 🐾 What You Bring to the Table: A borderline-obsessive love for animals. (We get it. We’re the same.) Prior kennel or animal care experience is a plus, but if you're brand new and eager to learn—we want to meet you! A cool, calm, and professional demeanor—even when a Great Dane steals your mop. A willingness to get your hands dirty (literally). High schoolers, college students, second-job hustlers—we’ve got room in the pack. 🐕 What You'll Be Doing (Besides Making Furry Friends for Life): Keeping pet enclosures and play areas spotless, safe, and sanitized (because nobody likes a stinky litter box). Serving up meals and fresh water like a 5-star pet resort concierge. Monitoring the health, happiness, and, yes, poop of every pet guest—because details matter. Reporting anything unusual to the General or Assistant Manager (you’ll be their eyes and ears). Supervising playtime, tail-wagging, and the occasional game of fetch. Assisting with brushing and bath time (rubber ducky optional). Handling laundry and belongings so every pet has clean snuggly stuff. Making tails wag. That’s the real goal here. Destination Pet LLC affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled. Destination Pet LLC endeavors to make our employment website and application process accessible to all users and applicants. In doing so, we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our recruitment team. At Destination Pet, we're all about creating a workplace that's bursting with diversity and inclusivity. We don't play favorites or judge folks based on skin color, religion, gender, age, disability, or any other protected characteristics. Our hiring decisions are solely based on what you can bring to the team. So, we're throwing the door wide open for all like-minded candidates who believe in celebrating and honoring diversity and inclusion. Ready to join our pack? Destination Pet, headquartered in Irving, Texas, is a national network of pet-obsessed professionals dedicated to elevating the love and lives of our pet families through total pet care. With more than a century of experience, our founders understood the need for better pet healthcare and believed in the value of integrating pet services from veterinary medicine to, grooming, boarding, daycare, training and more. By connecting the experts behind the scenes, we get to know our pet families in a way that allows us to offer proactive, convenient, and personalized advice and care.

Greet pet parents and pets, manage check-ins and check-outs, handle payments, answer phones, and maintain a welcoming environment. | High school diploma or equivalent, 1+ year customer service experience, strong communication skills, ability to multitask and handle physical demands. | Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us! We're sniffing out our next Customer Service Representative at Deer Creek Animal Hospital —someone who can make every client feel like a VIP (Very Important Pet-parent). Are you part concierge, part chaos coordinator, and fluent in both human and hound? If you love pets *and* people—and can juggle phones, customers, and the occasional muddy paw print—this is your moment. At Destination Pet, we’re not just another Pet/Vet care center—we’re a community that lives to elevate the love and lives of pet families. Since 2016, we’ve been serving up best-in-show care from coast to coast with day care, boarding, grooming, training, veterinary services, and more. Whether its belly rubs or brushing, our goal is simple: make pets feel at home and their humans feel at ease. Perks & Pay: Part-time health, mental health, and telehealth benefits Pay starts at $16.00 - $17.00 /hour DOE + tips Reporting To: General Manager What You Should Know: You’ll be on your feet often—standing, walking, climbing stairs, wrangling leashes. Must be able to lift 40 lbs (bags of food, pet crates, sleepy bulldogs—you know). Availability on evenings, weekends, and holidays required (pets don’t take days off). Exposure to cleaning supplies, pet hair, and, ahem, “accidents” is part of the gig. What You’ll Be Doing (Besides Being the Friendly Face Everyone Remembers): Welcoming pet parents and their furry VIPs like they just walked into a 5-star resort (but with more shedding). Answering phones with a smile in your voice and multi-tasking like a pro. Touring new clients through the facility and selling the services that keep tails wagging. Ensuring up-to-date vaccinations are on file—because safety first. Managing check-ins and check-outs with efficiency and a personal touch (and the occasional treat). Handling cash, cards, and balancing the end-of-day cash drawer like the organized rockstar you are. Responding to complaints with patience and professionalism— even when it’s clearly the cat’s fault. Escorting pet guests to and from their enclosures with the care of a concierge and the patience of a preschool teacher. Keeping the lobby clean, welcoming, and ready for first impressions and sweet reunions. Jumping in to support other team members whenever needed. We’re all in this together. What You Bring to the Table: You’re a people-person and a pet-person. Previous experience in customer service or retail? Heck yes. You’ve got solid communication chops—phone, in-person, email, you name it. Multi-line phones and computer systems don’t scare you. You're cool under pressure and know how to keep things professional (even when someone’s barking—and we don’t mean the dog). You solve problems faster than a lab chasing a tennis ball. High school diploma or equivalent required. 1+ year of customer service experience preferred. If you’ve got the charm of a customer service pro and the heart of a dog mom (or dad), grab a name tag—we’re saving you a spot. Destination Pet LLC affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled. Destination Pet LLC endeavors to make our employment website and application process accessible to all users and applicants. In doing so, we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our recruitment team. At Destination Pet, we're all about creating a workplace that's bursting with diversity and inclusivity. We don't play favorites or judge folks based on skin color, religion, gender, age, disability, or any other protected characteristics. Our hiring decisions are solely based on what you can bring to the team. So, we're throwing the door wide open for all like-minded candidates who believe in celebrating and honoring diversity and inclusion. Ready to join our pack? Destination Pet, headquartered in Irving, Texas, is a national network of pet-obsessed professionals dedicated to elevating the love and lives of our pet families through total pet care. With more than a century of experience, our founders understood the need for better pet healthcare and believed in the value of integrating pet services from veterinary medicine to, grooming, boarding, daycare, training and more. By connecting the experts behind the scenes, we get to know our pet families in a way that allows us to offer proactive, convenient, and personalized advice and care.

Provide customer service including sales, client tours, answering phones, cash handling, and maintaining facility appearance. | High school diploma or equivalent, minimum 1 year customer service or retail sales experience, strong communication skills, ability to handle physical demands and work flexible hours. | Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us! We are looking to add a Customer Service Representative to our team at Pet Palace Charlotte South! REPORTS TO: General Manager PERKS: PT Health insurance, PT mental Health, PT telehealth PAY: $13.00 - $14.00/hour + tips CORE RESPONSIBILITES (include but are not limited to): • Supports Mission, Vision and Values of Destination Pet. • Sells the services and products of the facility to prospective customers. • Tours prospective clients and visitors through the facility. • Answers the telephone, receives and provides appropriate information according to established procedures. • Welcomes clients and pet guests and ensures pet guests have the proper up-to-date vaccination records. • Responsible for cash management including accepting cash, check and credit card payments for services and for end-of-day cash drawer balance. • Explains company and facility policies to customers in a positive manner. • Responds to customer complaints in a professional, courteous manner and acts to satisfactorily resolve the problem; elevates to supervisor as needed. • Escorts pet guests to/from their enclosure and provides water as needed. • Operates the Point-of-Sale system. • Responsible for maintaining the appearance and cleanliness of the lobby and other public areas. • Completes all required training and attends training sessions as needed/assigned. • Treats customers, guests, visitors and co-workers in a professional, courteous manner. • Assists other associates as needed. REQUIREMENTS: Expertise & Experience: • High School Graduate or Equivalent. • Minimum of 1-year experience in a customer service role or retail sales experience. • Must have ability to resolve problems quickly and professionally. • Must have strong communication and interpersonal skills. • Customer Service experience a plus. • Must have excellent telephone skills. • Must be able to utilize a multi-line phone system and work on a computer system. • Displays a professional manner at all times. Physical: • Must be able to work evenings, weekends and holidays. • Must frequently lift 40 pounds. • Must be able to stand, walk and climb stairs frequently. • Must be able to handle dogs on leashes. • Must be able to work in an environment with exposure to disinfectant/sanitation chemicals, animal dander and excretions. Destination Pet LLC affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled. Destination Pet LLC endeavors to make our employment website and application process accessible to all users and applicants. In doing so, we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our recruitment team. At Destination Pet, we're all about creating a workplace that's bursting with diversity and inclusivity. We don't play favorites or judge folks based on skin color, religion, gender, age, disability, or any other protected characteristics. Our hiring decisions are solely based on what you can bring to the team. So, we're throwing the door wide open for all like-minded candidates who believe in celebrating and honoring diversity and inclusion. Ready to join our pack? Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us! We are looking to add a Customer Service Representative to our team at Pet Palace Charlotte South! REPORTS TO: General Manager PERKS: PT Health insurance, PT mental Health, PT telehealth PAY: $13.00 - $14.00/hour + tips CORE RESPONSIBILITES (include but are not limited to): • Supports Mission, Vision and Values of Destination Pet. • Sells the services and products of the facility to prospective customers. • Tours prospective clients and visitors through the facility. • Answers the telephone, receives and provides appropriate information according to established procedures. • Welcomes clients and pet guests and ensures pet guests have the proper up-to-date vaccination records. • Responsible for cash management including accepting cash, check and credit card payments for services and for end-of-day cash drawer balance. • Explains company and facility policies to customers in a positive manner. • Responds to customer complaints in a professional, courteous manner and acts to satisfactorily resolve the problem; elevates to supervisor as needed. • Escorts pet guests to/from their enclosure and provides water as needed. • Operates the Point-of-Sale system. • Responsible for maintaining the appearance and cleanliness of the lobby and other public areas. • Completes all required training and attends training sessions as needed/assigned. • Treats customers, guests, visitors and co-workers in a professional, courteous manner. • Assists other associates as needed. REQUIREMENTS: Expertise & Experience: • High School Graduate or Equivalent. • Minimum of 1-year experience in a customer service role or retail sales experience. • Must have ability to resolve problems quickly and professionally. • Must have strong communication and interpersonal skills. • Customer Service experience a plus. • Must have excellent telephone skills. • Must be able to utilize a multi-line phone system and work on a computer system. • Displays a professional manner at all times. Physical: • Must be able to work evenings, weekends and holidays. • Must frequently lift 40 pounds. • Must be able to stand, walk and climb stairs frequently. • Must be able to handle dogs on leashes. • Must be able to work in an environment with exposure to disinfectant/sanitation chemicals, animal dander and excretions. Destination Pet LLC affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled. Destination Pet LLC endeavors to make our employment website and application process accessible to all users and applicants. In doing so, we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our recruitment team. At Destination Pet, we're all about creating a workplace that's bursting with diversity and inclusivity. We don't play favorites or judge folks based on skin color, religion, gender, age, disability, or any other protected characteristics. Our hiring decisions are solely based on what you can bring to the team. So, we're throwing the door wide open for all like-minded candidates who believe in celebrating and honoring diversity and inclusion. Ready to join our pack?

Manage work orders, vendor relations, facilities inspections, project oversight, and cross-functional leadership to maintain and improve pet care facilities. | 5+ years multi-site facilities management experience, knowledge of trades, vendor management, proficiency with work order platforms, and ability to work cross-functionally. | Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us! We are looking to add a Facilities Manager to our team! LOCATION: Remote REPORTS TO: Sr. Director of Growth and Integration PAY: $76,000 - $90,000/ annually Depending on Experience CORE RESPONSIBILITES: Work Order Management & Triage: • Manage, prioritize, and triage work orders submitted via Flowpath (CMMS). • Evaluate urgency and scope of requests and assign appropriately to external vendors or in-house maintenance tech. • Provide remote troubleshooting support to non-technical on-site staff to prevent unnecessary vendor dispatches. Vendor Relations & Procurement: • Source, vet, and onboard regional vendors across plumbing, electrical, HVAC, roofing, and general contracting disciplines. • Negotiate pricing, define scopes of work, and ensure compliance with company standards. • Maintain strong vendor relationships while enforcing accountability and consistent service across all markets. Facilities Inspections & Compliance: • Maintain awareness of health, safety, sanitation, and regulatory requirements for pet boarding and medical facilities. • Collaborate with field leadership and operations to ensure timely resolution of safety and compliance issues. Project Oversight (R&M and CapEx): • Oversee end-to-end execution of small- to mid-scale capital projects including renovations, remodels, HVAC upgrades, roof replacements, and plumbing overhauls. • Develop scopes, review architectural/engineering documents, secure vendor bids, and coordinate on-site execution with minimal disruption to pet care operations. • Manage budgets, schedules, and vendor deliverables with accountability for cost control and results. Cross-Functional Leadership: • Partner with operations, finance, integrations, and safety to align facilities strategy with company growth, client experience, and financial objectives. • Train and support center managers on facilities procedures, troubleshooting protocols, and equipment basics. REQUIREMENTS: Education & Experience • 5+ years in multi-site facilities management (preferably in veterinary, hospitality, retail, or pet care sectors) • Strong understanding of HVAC, electrical, plumbing, and construction trades • Experience managing vendor networks and project bids • Ability to work across cross-functional departments, communicate clearly, and problem-solve in real time • Proficient with work order platforms (e.g., Flowpath, ServiceChannel, FMX, Agilence) and Microsoft Excel/Google Sheets • Comfortable with light travel (10–20%) and supporting teams remotely across time zones • Bilingual or animal care experience a plus Skills: • Calm under pressure and able to juggle priorities without losing sight of deadlines or safety • Strategic thinker who can spot patterns and improve processes at scale • Strong interpersonal skills with a knack for educating others, even on complex topics • Results-driven, highly accountable, and passionate about the quality of facility conditions for animals and team members PERKS: • Health, vision, dental, long & short-term disability, and Life insurance - • A Startup mentality company with stable funding • 401k match • Pet Care discounts • Flexible Time Off • Opportunity to grow your career with a network of like-minded professionals Destination Pet LLC affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled. Destination Pet LLC endeavors to make our employment website and application process accessible to all users and applicants. In doing so, we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our recruitment team. At Destination Pet, we're all about creating a workplace that's bursting with diversity and inclusivity. We don't play favorites or judge folks based on skin color, religion, gender, age, disability, or any other protected characteristics. Our hiring decisions are solely based on what you can bring to the team. So, we're throwing the door wide open for all like-minded candidates who believe in celebrating and honoring diversity and inclusion. Ready to join our pack?