DeepHealth

Lead and oversee AI initiatives from conception to deployment, coordinating cross-functional teams and managing program scope, timelines, and risks. | 7+ years in program management, experience in healthcare or medical devices, understanding of product lifecycle and regulatory pathways, proficiency with project management tools, and strong communication skills. | Job Summary The Program Manager will lead and oversee artificial intelligence initiatives from conception to deployment, bridging the gap between technical teams, stakeholders, and business objectives. This role requires a unique blend of technical understanding, project management expertise, and business acumen. Essential Duties and Responsibilities • Lead and manage high-impact programs across product development, regulatory submissions, clinical validation, and commercial deployment. • Define program scope, goals, deliverables, and success metrics in collaboration with stakeholders. • Develop and maintain detailed project plans, including timelines, milestones, risk assessments, and resource allocation. • Coordinate cross-functional teams including engineering, data science, clinical, regulatory, and commercial to ensure alignment and on-time delivery. • Facilitate regular program reviews, stand-ups, and executive updates to communicate progress, risks, and mitigation strategies. • Identify and resolve cross-functional dependencies, constraints, and blockers. • Drive continuous improvement of program management processes and tools. • Serve as a strategic advisor and thought partner to senior leadership on program planning and prioritization. PLEASE NOTE: This is not an exhaustive list of all duties, responsibilities and requirements of the position described above. Other functions may be assigned and management retains the right to add or change duties at any time. Minimum Qualifications, Education and Experience • 7+ years of experience in program or project management, with at least 3 years in a senior or lead role. • Proven track record of managing complex programs in healthcare, medical devices, or health tech (preferably involving AI or software as a medical device). • Strong understanding of product development lifecycle, regulatory pathways (e.g., FDA 510(k)), and clinical workflows. • Exceptional organizational, communication, and stakeholder management skills. • Ability to operate autonomously, manage multiple priorities, and influence cross-functional teams. • Proficiency with project management tools (e.g., Jira, Asana, Confluence, Smartsheet, or equivalent). Preferred • Experience with AI/ML products or medical imaging systems (e.g., PACS, DICOM). • Familiarity with healthcare quality standards. • PMP, PgMP, or similar project management certification. • Advanced degree (MBA, MPH, MS in Engineering or related fields). Quality Standards • Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, patients, visitors, and vendors. • Demonstrates initiative, personal awareness, professionalism and integrity, and exercises confidentiality in all areas of performance. • Follows all local, state and federal laws concerning employment to include but not limited to: I-9, Harassment, EEOC, Civil rights and ADA. • Follows OSHA regulations, RadNet and site protocols, policies and procedures. • Follows HIPAA, compliance, privacy, safety and confidentiality standards at all times. • Practices universal safety precautions. • Promotes good public relations on the phone and in person. • Adapts and is willing to learn new tasks, methods, and systems. • Reports to work regularly as scheduled; consistently punctual with respect to working hours, meal and rest breaks, and maintains satisfactory personal attendance in accordance with RadNet guidelines. • Consistently adheres to the time management policies and procedures. • Completes job responsibilities in a quality and timely manner. Physical Demands This position often requires sitting, standing, walking, bending, twisting, reaching with hands and arms, using hands and fingers, handling, or feeling, speaking, listening, and high-level cognitive thinking. Also, must be able to lift up to 10 pounds occasionally. The position requires the ability to travel ~10% of time. Working Environment Remote. Office / Hybrid. This position requires domestic / international travel up to 10%. ACCOMMODATIONS Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job. NOTE: This position is not eligible for visa sponsorship. Salary Range: $130K - $140K USD Annually

Lead and oversee AI initiatives, coordinate cross-functional teams, develop project plans, and communicate with senior leadership. | 7+ years in program/project management, healthcare or health tech experience, understanding of product lifecycle and regulatory pathways, proficiency with project management tools. | Job Summary The Program Manager will lead and oversee artificial intelligence initiatives from conception to deployment, bridging the gap between technical teams, stakeholders, and business objectives. This role requires a unique blend of technical understanding, project management expertise, and business acumen. Essential Duties and Responsibilities Lead and manage high-impact programs across product development, regulatory submissions, clinical validation, and commercial deployment. Define program scope, goals, deliverables, and success metrics in collaboration with stakeholders. Develop and maintain detailed project plans, including timelines, milestones, risk assessments, and resource allocation. Coordinate cross-functional teams including engineering, data science, clinical, regulatory, and commercial to ensure alignment and on-time delivery. Facilitate regular program reviews, stand-ups, and executive updates to communicate progress, risks, and mitigation strategies. Identify and resolve cross-functional dependencies, constraints, and blockers. Drive continuous improvement of program management processes and tools. Serve as a strategic advisor and thought partner to senior leadership on program planning and prioritization. PLEASE NOTE: This is not an exhaustive list of all duties, responsibilities and requirements of the position described above. Other functions may be assigned and management retains the right to add or change duties at any time. Minimum Qualifications, Education and Experience 7+ years of experience in program or project management, with at least 3 years in a senior or lead role. Proven track record of managing complex programs in healthcare, medical devices, or health tech (preferably involving AI or software as a medical device). Strong understanding of product development lifecycle, regulatory pathways (e.g., FDA 510(k)), and clinical workflows. Exceptional organizational, communication, and stakeholder management skills. Ability to operate autonomously, manage multiple priorities, and influence cross-functional teams. Proficiency with project management tools (e.g., Jira, Asana, Confluence, Smartsheet, or equivalent). Preferred Experience with AI/ML products or medical imaging systems (e.g., PACS, DICOM). Familiarity with healthcare quality standards. PMP, PgMP, or similar project management certification. Advanced degree (MBA, MPH, MS in Engineering or related fields). Quality Standards Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, patients, visitors, and vendors. Demonstrates initiative, personal awareness, professionalism and integrity, and exercises confidentiality in all areas of performance. Follows all local, state and federal laws concerning employment to include but not limited to: I-9, Harassment, EEOC, Civil rights and ADA. Follows OSHA regulations, RadNet and site protocols, policies and procedures. Follows HIPAA, compliance, privacy, safety and confidentiality standards at all times. Practices universal safety precautions. Promotes good public relations on the phone and in person. Adapts and is willing to learn new tasks, methods, and systems. Reports to work regularly as scheduled; consistently punctual with respect to working hours, meal and rest breaks, and maintains satisfactory personal attendance in accordance with RadNet guidelines. Consistently adheres to the time management policies and procedures. Completes job responsibilities in a quality and timely manner. Physical Demands This position often requires sitting, standing, walking, bending, twisting, reaching with hands and arms, using hands and fingers, handling, or feeling, speaking, listening, and high-level cognitive thinking. Also, must be able to lift up to 10 pounds occasionally. The position requires the ability to travel ~10% of time. Working Environment Remote. Office / Hybrid. This position requires domestic / international travel up to 10%. ACCOMMODATIONS Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job. Salary Range: $130K - $140K USD Annually

Lead and oversee customer onboarding and implementation teams to ensure successful deployment of AI solutions, maintaining high customer satisfaction and operational excellence. | Minimum 5-7 years in customer-facing technical roles, 2+ years managing implementation teams, experience with enterprise software deployment, APIs, cloud platforms, and SaaS environments. | Job Summary The Senior Manager, Implementation Services is responsible for leading the customer onboarding team and ensuring successful deployment of AI solutions for customers. This role oversees implementation operations, manages team performance, and drives continuous improvement in delivery methodologies and customer outcomes. The Manager, Implementation Services supervises, coaches, and mentors implementation resources while maintaining high standards of customer satisfaction, on-time delivery, and time-to-value metrics. Essential Duties and Responsibilities Implementation Delivery Management: Manage day-to-day operations of the implementation team to ensure service level agreements (SLAs) and key performance indicators (KPIs) are consistently met. Oversee customer onboarding projects from kickoff through go-live, including solution scoping, technical configuration, data integration, user training, and adoption activities. Monitor project pipelines and resource allocation to optimize delivery timelines and team utilization. Ensure proper escalation procedures are followed for complex implementations requiring product engineering or executive support. Maintain high standards of customer satisfaction through quality delivery and proactive communication. Coordinate seamless handoffs between Sales, Implementation, Support and Customer Success teams. Team Leadership & Development: Supervise, coach, and mentor project managers and technical specialists and coordinate closely with clinical consultant leadership and resources. Conduct regular performance evaluations, providing constructive feedback and development plans. Lead recruitment efforts and onboarding of new team members. Foster a culture of customer obsession, technical excellence, and continuous learning. Provide ongoing training to ensure team proficiency in AI solution deployment, integration methodologies, and customer engagement skills. Manage capacity planning and workload distribution across concurrent customer implementations. Process & Quality Management: Implement and maintain standardized methodologies for customer onboarding, from sales handoff through successful go-live and transition to Customer Success. Develop and enforce implementation playbooks, templates, and best practices. Monitor quality of customer implementations through project reviews, customer feedback analysis, and adoption metrics tracking. Identify opportunities for process improvements, automation, and self-service capabilities to enhance efficiency and reduce time-to-value. Ensure accurate documentation of implementation patterns, customer configurations, and lessons learned in the knowledge base. Operational Excellence: Analyze implementation metrics and dashboards to identify performance gaps and improvement opportunities. Drive root cause analysis for delayed or challenged implementations and implement preventive measures. Collaborate with Product, Engineering, Support, and Customer Success teams to improve overall solution supportability and implementation efficiency. Partner with Sales to ensure accurate scoping, realistic timelines, and smooth transitions from pre-sales to delivery. Provide product feedback to influence roadmap priorities based on implementation insights and customer needs. Ensure compliance with organizational policies, security standards, data privacy requirements, and customer contractual obligations. PLEASE NOTE: This is not an exhaustive list of all duties, responsibilities and requirements of the position described above. Other functions may be assigned and management retains the right to add or change duties at any time. Minimum Qualifications, Education and Experience Bachelor's degree in Computer Science, Engineering, Business, or related field; or equivalent professional experience (minimum 5-7 years in customer-facing technical roles) 5+ years of progressive experience in customer implementations, professional services, or technical consulting 2+ years of experience supervising or managing implementation, consulting, or technical services teams Experience managing complex B2B software implementations in enterprise environments Strong understanding of AI/ML concepts and enterprise software deployment methodologies Experience with project management tools and methodologies (Rocketlane, Jira, or similar) Familiarity with APIs, data integration, and cloud platforms (AWS, Azure, GCP) Proficient in Microsoft Office Suite and collaboration tools (Slack, Confluence, etc.) Experience in SaaS or technology companies, preferably during growth phases Demonstrated ability to build and sustain high-performance technical teams Strong coaching and mentoring skills with a track record of developing talent Ability to manage multiple complex projects simultaneously while maintaining quality standards Proven crisis management and customer escalation handling capabilities Excellent verbal and written communication skills with ability to engage both technical and business stakeholders Strong analytical and problem-solving abilities with data-driven decision making Customer-focused mindset with commitment to delivering exceptional experiences Flexibility to accommodate customer schedules across time zones as needed Preferred Qualifications Technical background with hands-on experience configuring and integrating software solutions Experience with change management principles and user adoption strategies Experience scaling implementation operations in high-growth organizations Success Profile The ideal candidate is a hands-on leader who thrives in dynamic customer environments and excels at translating customer requirements into successful technical deployments. You bring structure, accountability, and a relentless focus on customer outcomes. You excel at balancing multiple concurrent implementations, using data to drive decisions, and addressing delivery challenges proactively. You believe in empowering your team through clear expectations, consistent feedback, and a culture where customer success is the standard. You're equally comfortable diving into technical details with engineers and presenting business outcomes to executive stakeholders. Physical Demands This position often requires sitting for long periods of time, standing, walking, using hands and arms, handling office equipment, speaking, listening, and high-level cognitive thinking. Must be able to use a computer and other office machinery including copiers, scanners and computer software. Working Environment This is a remote position with occasional domestic and potential international travel required (15-25%) for customer meetings, team offsites, and company events. The role may require flexibility in working hours to accommodate customer schedules and time zones during critical implementation phases. ACCOMMODATIONS Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job. Salary Range: $110K - $155K USD Annually

Support sales operations by managing Salesforce data, ensuring process efficiency, and collaborating across teams to improve forecasting and revenue tracking. | Minimum 3 years in sales operations or CRM roles, proficiency in Salesforce, strong analytical skills, and excellent communication. | Job Summary The Sales Operations Specialist plays a central role in driving operational excellence across the commercial organization. This position requires a highly organized, analytical, and resourceful individual who thrives in a fast-paced environment and can navigate complex workflows with precision and insight. As a key connector between Sales Operations, Sales, Finance, Marketing, and Customer Success, this role demands strong coordination skills and critical thinking to ensure data integrity, streamline processes, and support strategic initiatives. The specialist will support the Sales Team primarily through Salesforce, synthesizing data across systems and enabling the team with the tools and insights they need to succeed. Essential Duties and Responsibilities Coordinate the full contract lifecycle, ensuring accurate Salesforce documentation, seamless handoffs to Services and Finance, and timely updates across related objects (Assets, Contracts, Opportunities). Apply critical thinking to identify data inconsistencies, troubleshoot issues, and implement solutions that improve forecasting and revenue tracking. Maintain and optimize Sales Operations workflows, including Salesforce data updates, reporting, and cross-functional team support for pipeline visibility, renewal tracking, and customer engagement. Act as the primary point of contact for sales operations support, triaging and tracking requests and resolving or escalating issues with speed and accuracy. Collaborate with Finance, Services and Sales to uphold data integrity and ensure alignment on booking forecasts and revenue conversion. Integrate data from multiple platforms (Salesforce, Marketo, Excel) to produce reliable insights and eliminate duplication. Support lead generation efforts by managing Salesforce campaign data, tracking performance, and ensuring smooth integration between sales and marketing systems. Deliver Salesforce training and documentation to empower the sales team and promote best practices in data hygiene and task management. Manage supplier and partner portals (e.g., GE, AWS), ensuring accurate data flow and operational alignment. PLEASE NOTE: This is not an exhaustive list of all duties, responsibilities and requirements of the position described above. Other functions may be assigned and management retains the right to add or change duties at any time. Minimum Qualifications, Education and Experience 3+ years of experience in sales operations, CRM administration, or commercial support roles. Proficiency in Salesforce, with experience in reporting, data management, and user support. Strong analytical and problem-solving skills, with a keen eye for detail and data accuracy. Excellent communication and coordination abilities across cross-functional teams. Proficiency with MS Excel and ability to learn other supporting software tools as needed. Familiarity with marketing automation platforms (e.g., Marketo) and ERP systems is a plus. Quality Standards Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, patients, visitors, and vendors. Demonstrates initiative, personal awareness, professionalism and integrity, and exercises confidentiality in all areas of performance. Follows all local, state and federal laws concerning employment to include but not limited to: I-9, Harassment, EEOC, Civil rights and ADA. Follows OSHA regulations, RadNet and site protocols, policies and procedures. Follows HIPAA, compliance, privacy, safety and confidentiality standards at all times. Practices universal safety precautions. Promotes good public relations on the phone and in person. Adapts and is willing to learn new tasks, methods, and systems. Reports to work regularly as scheduled; consistently punctual with respect to working hours, meal and rest breaks, and maintains satisfactory personal attendance in accordance with RadNet guidelines. Consistently adheres to the time management policies and procedures. Completes job responsibilities in a quality and timely manner. Physical Demands This position often requires sitting, standing, walking, bending, twisting, reaching with hands and arms, using hands and fingers, handling, or feeling, speaking, listening, and high-level cognitive thinking. Also, must be able to lift up to 10 pounds occasionally. Working Environment Remote. ACCOMMODATIONS Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job. Salary Range: $90K - $110K USD Annually

Drive territory sales strategy and pipeline development for AI-powered radiology solutions by engaging clinical, operational, and IT stakeholders and collaborating cross-functionally. | 3+ years healthcare IT or medical device sales experience, bachelor’s degree, knowledge of radiology workflows and healthcare procurement, and ability to travel extensively. | Job Summary The Territory Sales Manager is responsible for driving growth through the sales of DeepHealth’s uniquely positioned AI-powered Radiology Operating System and Enterprise Imaging Platform, specifically targeting radiology practices, diagnostic imaging centers, and hospitals and health systems. The Territory Sales Manager is the primary point of contact for prospects and clients in the Northeast region, building relationships, understanding clinical and operational challenges, and delivering scalable imaging solutions that improve productivity, operational efficiency, and outcomes. Essential Duties and Responsibilities Lead and execute territory sales strategy, with full accountability for new bookings and opportunity development within radiology practices, imaging centers, and hospitals/health systems. Develop and manage a robust pipeline of provider accounts across the Southeast through self-sourced outreach, strategic campaigns, and partner channels. Engage clinical (radiologists), operational (imaging directors), and IT (CIO, CMIO) stakeholders to deliver tailored product presentations and lead complex sales cycles. Build strong relationships that drive business case development around workflow optimization, AI triage/prioritization, and imaging platform consolidation. Collaborate cross-functionally with Sales Engineering, Product, Client Success, and Marketing to align solutions to buyer needs and accelerate deal velocity. Maintain pipeline hygiene and accurate forecasting within Salesforce. PLEASE NOTE: This is not an exhaustive list of all duties, responsibilities and requirements of the position described above. Other functions may be assigned and management retains the right to add or change duties at any time. Minimum Qualifications, Education and Experience 3+ years of B2B sales experience in healthcare IT, SaaS, imaging solutions, or medical device sales. Bachelor’s degree required; clinical, healthcare informatics, or technical background preferred. Track record of selling into radiology groups, imaging centers, or hospitals/health systems Deep understanding of healthcare buyer personas and enterprise purchasing processes Consultative, value-based selling approach with strong interpersonal and presentation skills Comfortable working remotely and managing territory travel (including overnight travel as required) Valid U.S. driver’s license and reliable transportation Experience selling PACS, VNA, RIS, AI-based imaging tools, or radiology workflow software. Knowledge of radiologist staffing challenges, imaging economics, and value-based care delivery. Familiarity with the procurement lifecycle in healthcare, including RFI/RFP management and IT/security review. Previous success selling into multi-site provider networks or regional health systems. Quality Standards Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, patients, visitors, and vendors. Demonstrates initiative, personal awareness, professionalism and integrity, and exercises confidentiality in all areas of performance. Follows all local, state and federal laws concerning employment to include but not limited to: I-9, Harassment, EEOC, Civil rights and ADA. Follows OSHA regulations, RadNet and site protocols, policies and procedures. Follows HIPAA, compliance, privacy, safety and confidentiality standards at all times. Practices universal safety precautions. Promotes good public relations on the phone and in person. Adapts and is willing to learn new tasks, methods, and systems. Reports to work regularly as scheduled; consistently punctual with respect to working hours, meal and rest breaks, and maintains satisfactory personal attendance in accordance with RadNet guidelines. Consistently adheres to the time management policies and procedures. Completes job responsibilities in a quality and timely manner. Physical Demands This position often requires sitting, standing, walking, bending, twisting, reaching with hands and arms, using hands and fingers, handling, or feeling, speaking, listening, and high-level cognitive thinking. Also, must be able to lift up to 10 pounds occasionally. The position requires the ability to travel up to 50% of the time, drive a vehicle, and utilize other forms of transportation. Working Environment Remote. This position requires domestic / international travel up to 50%. ACCOMMODATIONS Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job.

Lead IT strategy and procurement functions including vendor management, contract negotiation, IT infrastructure oversight, budget management, and team development. | Bachelor’s degree with 10+ years in IT leadership and procurement, strong negotiation and vendor management skills, knowledge of IT systems and cybersecurity, and preferred certifications like PMP, CIPS, or CISSP. | Job Summary The IT & Procurement Director is responsible for leading the organization's technology strategy and procurement functions. This leadership role involves overseeing the development and implementation of innovative IT solutions, managing vendor relationships, and optimizing procurement processes to support the company's strategic objectives. The ideal candidate will demonstrate a strong understanding of information technology, supply chain management, and leadership capabilities to drive operational excellence. Essential Duties and Responsibilities Develop and execute the organization's IT strategy aligned with business goals. Lead the procurement function, including sourcing, vendor management, contract negotiation, and procurement policy development. Oversee the selection, implementation, and maintenance of IT infrastructure, systems, and software. Ensure compliance with procurement policies, legal standards, and cybersecurity requirements. Manage budgets for IT and procurement, ensuring cost-effective resource allocation. Build and maintain relationships with vendors and suppliers to negotiate favorable terms. Lead and develop a high-performing team across IT and procurement departments. Assess and mitigate risks related to IT security and supply chain disruptions. Drive innovation by researching emerging technologies and market trends. Collaborate with other departments to understand their technology and procurement needs. PLEASE NOTE: This is not an exhaustive list of all duties, responsibilities and requirements of the position described above. Other functions may be assigned and management retains the right to add or change duties at any time. Minimum Qualifications, Education and Experience Bachelor’s degree in Information Technology, Business Administration, or related field; Master’s degree preferred. Proven experience (typically 10+ years) in IT leadership and procurement management. Strong negotiation, vendor management, and contract management skills. Extensive knowledge of IT systems, cybersecurity, and infrastructure. Experience with strategic sourcing, supply chain management, and procurement processes. Leadership skills with the ability to coach and develop teams. Excellent communication and stakeholder management skills. Ability to analyze complex issues and develop strategic solutions. PMP, CIPS, CISSP, or relevant IT and procurement certifications preferred. Quality Standards Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, patients, visitors, and vendors. Demonstrates initiative, personal awareness, professionalism and integrity, and exercises confidentiality in all areas of performance. Follows all local, state and federal laws concerning employment to include but not limited to: I-9, Harassment, EEOC, Civil rights and ADA. Follows OSHA regulations, RadNet and site protocols, policies and procedures. Follows HIPAA, compliance, privacy, safety and confidentiality standards at all times. Practices universal safety precautions. Promotes good public relations on the phone and in person. Adapts and is willing to learn new tasks, methods, and systems. Reports to work regularly as scheduled; consistently punctual with respect to working hours, meal and rest breaks, and maintains satisfactory personal attendance in accordance with RadNet guidelines. Consistently adheres to the time management policies and procedures. Completes job responsibilities in a quality and timely manner. Physical Demands This position often requires sitting, standing, walking, bending, twisting, reaching with hands and arms, using hands and fingers, handling, or feeling, speaking, listening, and high-level cognitive thinking. Also, must be able to lift up to 10 pounds occasionally. The position requires the ability to travel (15% of time). Working Environment Remote. This position requires domestic / international travel up to 15%. ACCOMMODATIONS Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job.