DecisionPoint | Cortek

Oversee RMF lifecycle, ensure cybersecurity compliance and audit readiness, lead security engineering teams, manage risk and maintain secure configurations for federal and DoD systems. | Active Top Secret clearance, 10+ years cybersecurity experience, bachelor's degree, CISSP certification required. | Overview DecisionPoint seeks a Senior Information System Security Manager (ISSM) to oversee cybersecurity governance, RMF lifecycle execution, audit readiness, and continuous monitoring for enterprise systems supporting a federal and DoD-aligned mission environment. This senior leadership position is responsible for defining and maintaining the cybersecurity posture of complex cloud-hosted and enterprise applications. The ISSM provides strategic oversight for all cybersecurity documentation, compliance artifacts, assessments, authorizations, and system security engineering activities. The role ensures that systems remain compliant, secure, and audit-ready throughout operational performance while guiding cybersecurity engineers and analysts across the security engineering team. This position is fully remote. Duties & Responsibilities The Information System Security Manager (ISSM) will: Oversee the full RMF lifecycle including categorization, control selection, implementation, assessment, authorization, and continuous monitoring. Serve as the senior authority for cybersecurity compliance, assessments, reporting, and audit readiness. Manage the development, update, and review of cybersecurity documentation including SSPs, POA&Ms, SARs, RARs, and security artifacts. Lead the security engineering team in implementing controls, remediating vulnerabilities, and managing cyber risk. Coordinate with system owners, developers, cloud engineers, and PMO staff to ensure system changes comply with RMF and cybersecurity policy. Maintain continuous monitoring programs including logging, alerting, vulnerability scanning, and configuration oversight. Support cybersecurity incident response actions and provide leadership during triage, containment, root cause analysis, and corrective actions. Ensure systems meet DoD and federal cybersecurity requirements including STIG compliance, patching cycles, and secure configuration baselines. Oversee internal and external assessments, penetration test tracking, and ATO sustainment activities. Provide cybersecurity guidance during architecture design, modernization efforts, or new capability implementations. Develop cybersecurity metrics, dashboards, and executive reporting for senior government stakeholders. Train, mentor, and supervise cybersecurity staff, ensuring high-quality performance and professional growth. Drive continuous improvement in cyber processes, automation, documentation, and governance practices. Qualifications Clearance Requirement Must hold an active Top Secret clearance, supported by a Tier 5 background investigation. Education (Required) Bachelor’s degree in Cybersecurity, Information Assurance, Information Technology, or a related field. Experience (Required) Minimum 10 years of experience in cybersecurity, information assurance, or security engineering. Demonstrated experience overseeing RMF documentation, ATO processes, and cybersecurity compliance for large federal or DoD systems. Experience managing SSPs, POA&Ms, assessment findings, and continuous monitoring activities. Experience supervising cybersecurity staff or leading security engineering teams. Experience coordinating with technical teams, cloud environments, and system owners on secure implementations. Technical Knowledge (Required) Deep understanding of NIST SP 800-53, RMF, DoD cybersecurity directives, and ATO processes. Knowledge of STIGs, vulnerability management, secure configuration baselines, and patching requirements. Proficiency in managing security documentation, controls, assessments, and compliance artifacts. Familiarity with SIEM, logging tools, scanning tools, and continuous monitoring platforms. Understanding of cloud security controls, secure architectures, and authorization requirements. Technical Knowledge (Preferred) Experience supporting modernization activities, cloud migrations, or container-based environments. Knowledge of Zero Trust principles and cloud-native security practices. Experience with automated compliance or security orchestration tools. Certifications Required: CISSP Preferred: CISM Security+ Other advanced cybersecurity or leadership certifications (e.g., CISSP-ISSMP, GSLC) Skills Strong leadership and communication skills for guiding cybersecurity teams and briefing senior stakeholders. Excellent analytical and problem-solving abilities for complex cybersecurity issues. Strong attention to detail and commitment to accuracy in compliance documentation. Ability to manage multiple cybersecurity initiatives simultaneously under mission-driven deadlines. Ability to translate cybersecurity requirements into actionable engineering and operational tasks. Our Equal Employment Opportunity Policy EEO and Affirmative Action Policy: DecisionPoint Corporation is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws. Pay Transparency Policy: In accordance with Presidential Executive Order 13665, DecisionPoint Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Authorization to Share Resume and Personal Information: By expressing your interest and submitting your resume for this position, you authorize DecisionPoint Corporation to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should DecisionPoint Corporation. or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.

Lead cybersecurity governance and compliance for cloud and enterprise platforms ensuring adherence to federal and DoD frameworks. | 10+ years cybersecurity experience, bachelor's degree, professional certifications, and active Top Secret clearance required. | Overview DecisionPoint seeks a Senior Cloud Cybersecurity Manager (CCM) to provide comprehensive leadership, cybersecurity governance, and mission-aligned security oversight across cloud-hosted applications and enterprise platforms supporting a large federal and DoD-aligned mission environment. This role provides multidisciplinary cybersecurity expertise, oversees cloud security operations, guides the implementation of cybersecurity strategy, and ensures compliance with federal, DoD, and cloud security frameworks. The Cloud Cybersecurity Manager leads teams responsible for monitoring, securing, and optimizing the cyber posture of cloud-based systems while ensuring alignment with Zero Trust principles, continuous monitoring requirements, and risk management practices. This position supports high-visibility mission stakeholders and ensures that cybersecurity controls, engineering practices, and operational processes maintain the confidentiality, integrity, and availability of mission data and services. This position is fully remote. Duties & Responsibilities The Cloud Cybersecurity Manager will: Provide cybersecurity leadership, direction, and oversight for cloud-based enterprise systems and applications. Manage multidisciplinary cybersecurity teams supporting monitoring, incident response, vulnerability remediation, compliance, and audit readiness. Develop and implement cloud cybersecurity strategies, policies, standards, and best practices. Oversee security architecture decisions, including Zero Trust alignment, cloud security controls, and secure configuration baselines. Lead risk assessments, threat modeling, and continuous monitoring activities across cloud environments. Coordinate with cloud engineers, DevSecOps teams, and platform operations staff to ensure secure deployments and change controls. Manage vulnerability assessments, penetration findings, patching plans, and risk mitigation activities. Ensure compliance with DoD cybersecurity frameworks, NIST guidance, RMF processes, and cloud security directives. Provide leadership during cyber incidents including triage, containment, root cause analysis, corrective actions, and reporting. Maintain documentation of cybersecurity controls, system security artifacts, audit responses, and governance materials. Present cybersecurity metrics, risk summaries, compliance updates, and recommendations to senior government stakeholders. Oversee access control models, identity integration, privileged access management, and continuous authentication practices. Drive continuous improvement initiatives for cloud cyber operations, monitoring capabilities, and automation of security processes. Qualifications Clearance Requirement Must hold an active Top Secret clearance, supported by a Tier 5 background investigation. Education (Required) Bachelor’s degree in Computer Science, Information Technology, Information Systems, Cybersecurity, or a related field. Experience (Required) Minimum 10 years of experience in cybersecurity or cloud security engineering. Minimum 8 years managing cybersecurity projects of similar size, scope, and complexity. Experience managing cybersecurity operations, risk management, monitoring programs, or security architecture for federal or DoD systems. Experience leading multidisciplinary cybersecurity teams including analysts, engineers, and incident responders. Experience with cloud security governance, secure configuration management, and continuous monitoring. Technical Knowledge (Required) Deep understanding of cybersecurity frameworks including NIST 800-53, RMF, and DoD cloud security standards. Knowledge of cloud security controls across AWS, Azure, or similar cloud environments. Experience with threat detection, incident response, and vulnerability management. Knowledge of identity and access management, privileged access controls, and authentication patterns. Familiarity with SIEM platforms, log analysis tools, and continuous monitoring systems. Technical Knowledge (Preferred) Experience with Zero Trust implementation or cloud-native security architectures. Experience with DevSecOps pipelines, security automation, and IaC security scanning. Familiarity with container security, microservices, or cloud-native application architectures. Certifications Required (one or more): CISM CISSO FITSP-M GCSA GCIH GSLC CISSP CISSP-ISSMP Preferred: PMI Project Management Professional (PMP) GIAC cloud or incident response certifications Cloud security certifications (AWS, Azure, etc.) Skills Strong leadership and communication skills for guiding cybersecurity teams and engaging senior stakeholders. Ability to define cybersecurity strategy and translate it into operational execution. Strong analytical and problem-solving skills for evaluating threats, risks, and cyber posture. Ability to manage multiple cyber initiatives simultaneously under mission-driven deadlines. Exceptional attention to detail and commitment to compliance, documentation, and operational excellence. Our Equal Employment Opportunity Policy EEO and Affirmative Action Policy: DecisionPoint Corporation is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws. Pay Transparency Policy: In accordance with Presidential Executive Order 13665, DecisionPoint Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Authorization to Share Resume and Personal Information: By expressing your interest and submitting your resume for this position, you authorize DecisionPoint Corporation to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should DecisionPoint Corporation. or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.

Lead RMF lifecycle compliance, audit readiness, and continuous monitoring for federal and DoD systems, managing security engineering teams and cyber risk. | 10+ years cybersecurity experience, bachelor's degree, CISSP certification, and active Top Secret clearance required. | Overview DecisionPoint seeks a Senior Information System Security Manager (ISSM) to oversee cybersecurity governance, RMF lifecycle execution, audit readiness, and continuous monitoring for enterprise systems supporting a federal and DoD-aligned mission environment. This senior leadership position is responsible for defining and maintaining the cybersecurity posture of complex cloud-hosted and enterprise applications. The ISSM provides strategic oversight for all cybersecurity documentation, compliance artifacts, assessments, authorizations, and system security engineering activities. The role ensures that systems remain compliant, secure, and audit-ready throughout operational performance while guiding cybersecurity engineers and analysts across the security engineering team. This position is fully remote. Duties & Responsibilities The Information System Security Manager (ISSM) will: Oversee the full RMF lifecycle including categorization, control selection, implementation, assessment, authorization, and continuous monitoring. Serve as the senior authority for cybersecurity compliance, assessments, reporting, and audit readiness. Manage the development, update, and review of cybersecurity documentation including SSPs, POA&Ms, SARs, RARs, and security artifacts. Lead the security engineering team in implementing controls, remediating vulnerabilities, and managing cyber risk. Coordinate with system owners, developers, cloud engineers, and PMO staff to ensure system changes comply with RMF and cybersecurity policy. Maintain continuous monitoring programs including logging, alerting, vulnerability scanning, and configuration oversight. Support cybersecurity incident response actions and provide leadership during triage, containment, root cause analysis, and corrective actions. Ensure systems meet DoD and federal cybersecurity requirements including STIG compliance, patching cycles, and secure configuration baselines. Oversee internal and external assessments, penetration test tracking, and ATO sustainment activities. Provide cybersecurity guidance during architecture design, modernization efforts, or new capability implementations. Develop cybersecurity metrics, dashboards, and executive reporting for senior government stakeholders. Train, mentor, and supervise cybersecurity staff, ensuring high-quality performance and professional growth. Drive continuous improvement in cyber processes, automation, documentation, and governance practices. Qualifications Clearance Requirement Must hold an active Top Secret clearance, supported by a Tier 5 background investigation. Education (Required) Bachelor’s degree in Cybersecurity, Information Assurance, Information Technology, or a related field. Experience (Required) Minimum 10 years of experience in cybersecurity, information assurance, or security engineering. Demonstrated experience overseeing RMF documentation, ATO processes, and cybersecurity compliance for large federal or DoD systems. Experience managing SSPs, POA&Ms, assessment findings, and continuous monitoring activities. Experience supervising cybersecurity staff or leading security engineering teams. Experience coordinating with technical teams, cloud environments, and system owners on secure implementations. Technical Knowledge (Required) Deep understanding of NIST SP 800-53, RMF, DoD cybersecurity directives, and ATO processes. Knowledge of STIGs, vulnerability management, secure configuration baselines, and patching requirements. Proficiency in managing security documentation, controls, assessments, and compliance artifacts. Familiarity with SIEM, logging tools, scanning tools, and continuous monitoring platforms. Understanding of cloud security controls, secure architectures, and authorization requirements. Technical Knowledge (Preferred) Experience supporting modernization activities, cloud migrations, or container-based environments. Knowledge of Zero Trust principles and cloud-native security practices. Experience with automated compliance or security orchestration tools. Certifications Required: CISSP Preferred: CISM Security+ Other advanced cybersecurity or leadership certifications (e.g., CISSP-ISSMP, GSLC) Skills Strong leadership and communication skills for guiding cybersecurity teams and briefing senior stakeholders. Excellent analytical and problem-solving abilities for complex cybersecurity issues. Strong attention to detail and commitment to accuracy in compliance documentation. Ability to manage multiple cybersecurity initiatives simultaneously under mission-driven deadlines. Ability to translate cybersecurity requirements into actionable engineering and operational tasks. Our Equal Employment Opportunity Policy EEO and Affirmative Action Policy: DecisionPoint Corporation is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws. Pay Transparency Policy: In accordance with Presidential Executive Order 13665, DecisionPoint Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Authorization to Share Resume and Personal Information: By expressing your interest and submitting your resume for this position, you authorize DecisionPoint Corporation to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should DecisionPoint Corporation. or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.

Lead enterprise-wide continuity strategy and disaster recovery readiness ensuring mission resilience. | Bachelor's degree, Top Secret clearance, 10+ years COOP/disaster recovery experience, CBCP, ITIL v4, and Security+ certifications required. | Overview DecisionPoint seeks a Senior Continuity of Operations (COOP) Program Manager to lead enterprise-wide continuity strategy, contingency planning, and disaster recovery readiness for a large federal and DoD-aligned mission environment. This senior role owns the development, maintenance, and execution of COOP plans, business impact analyses (BIAs), recovery prioritization frameworks, and continuity exercises to ensure mission resilience and compliance with DoD continuity directives. The COOP Program Manager oversees enterprise recovery strategies, defines RTO/RPO requirements, leads cross-team coordination during incidents, and ensures that continuity documentation, exercises, and readiness activities support uninterrupted mission operations under all conditions. This position is fully remote. Duties & Responsibilities The Continuity of Operations (COOP) Program Manager will: Lead enterprise COOP, contingency planning, continuity governance, and disaster recovery planning activities. Own and maintain the COOP/CP Plan, ensuring alignment with DoD continuity requirements and mission priorities. Develop and update Business Impact Analyses (BIAs), recovery prioritization models, and mission essential function definitions. Define and validate Recovery Time Objectives (RTOs), Recovery Point Objectives (RPOs), and resilience strategies. Oversee continuity exercises, tabletop sessions, failover drills, and post-exercise reporting. Coordinate with cloud engineering, database teams, cybersecurity, and infrastructure personnel to align COOP requirements with technical capabilities. Ensure continuity integration across application, data, network, cybersecurity, and hosting environments. Track risks, gaps, and corrective actions relating to business continuity and disaster recovery. Provide continuity readiness reporting to leadership and prepare executive briefings. Maintain compliance documentation, including continuity annexes, test plans, after-action reports, and corrective action plans. Support continuous improvement efforts for continuity planning, disaster recovery workflows, and mission resilience. Qualifications Clearance Requirement Must hold an active Top Secret clearance, supported by a Tier 5 background investigation. Education (Required) Bachelor’s degree in Information Technology, Emergency Management, Cybersecurity, Systems Engineering, or a related field. Experience (Required) Minimum 10 years of experience in COOP, business continuity, disaster recovery, or mission resilience. Experience leading continuity programs for federal or DoD environments. Experience developing BIAs, continuity plans, RTO/RPO frameworks, and resilience strategies. Experience conducting continuity exercises and managing post-exercise corrective actions. Experience collaborating with engineering, cloud, and cybersecurity teams to support technical continuity capabilities. Technical Knowledge (Required) Strong understanding of COOP/CP frameworks, DR strategies, and continuity governance requirements. Knowledge of DoD continuity policies, mission assurance, and resilience requirements. Familiarity with ITIL v4 processes and their alignment with continuity operations. Understanding of cloud, hosting, and infrastructure dependencies related to continuity planning. Technical Knowledge (Preferred) Experience supporting large-scale enterprise IT programs. Familiarity with RMF, cybersecurity controls, and compliance processes. Experience with automation or orchestration tools supporting continuity workflows. Certifications Required: Certified Business Continuity Professional (CBCP) ITIL v4 Foundation CompTIA Security+ Preferred: Additional continuity or resilience certifications PMP or Agile certification Skills Strong leadership skills with the ability to coordinate complex, cross-functional continuity efforts. Excellent analytical and risk-assessment abilities. Strong written and verbal communication skills for executive reporting and policy development. Ability to oversee continuity exercises and translate findings into actionable improvements. High attention to detail and commitment to mission resilience and compliance. Our Equal Employment Opportunity Policy EEO and Affirmative Action Policy: DecisionPoint Corporation is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws. Pay Transparency Policy: In accordance with Presidential Executive Order 13665, DecisionPoint Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Authorization to Share Resume and Personal Information: By expressing your interest and submitting your resume for this position, you authorize DecisionPoint Corporation to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should DecisionPoint Corporation. or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.

Lead full-stack development of a secure, scalable web portal with microservices and serverless components in AWS GovCloud. | Bachelor's degree and 7+ years enterprise web app development experience with active Secret clearance and expertise in modern web frameworks and AWS. | Overview DecisionPoint seeks a Senior Developer (Survivor Portal) to lead software development for the Defense Casualty Information Processing System (DCIPS) Survivor Web Portal, a secure and isolated platform supporting survivors and families of fallen service members. The portal enables account creation, consent management, e-signature, event participation, and resource access while integrating seamlessly with the DCIPS Future ecosystem. The Senior Developer will design, build, and sustain scalable, accessible, and compliant web applications across AWS GovCloud IL2–IL5 environments, ensuring data integrity, user privacy, and system resilience throughout Agile release cycles. This position is fully remote. Duties & Responsibilities The Developer, Senior (Survivor Portal) will: Lead the full-stack development of the Survivor Portal, implementing modular, reusable code for portal features including account creation, consent forms, and e-signature workflows. Develop secure, responsive front-end interfaces using modern frameworks (React, Angular, or Vue) that adhere to Section 508 accessibility and UX standards. Integrate RESTful APIs and manage secure, limited data exchanges between the Survivor Portal and DCIPS Future while ensuring isolation and compliance with DoD cybersecurity mandates. Implement authentication and role-based access control (e.g., SAML, OAuth 2.0) to support secure survivor access and identity management. Build and maintain serverless and microservices-based back-end components in AWS GovCloud using technologies such as Lambda, ECS, and RDS. Support DevSecOps automation, integrating CI/CD pipelines, containerization (Docker/Kubernetes), and automated testing frameworks. Ensure portal compliance with RMF, DISA STIG, and Zero Trust security requirements. Develop APIs supporting event calendars, survey integration, and resource recommendations per TOR feature requirements. Conduct code reviews, optimize system performance, and troubleshoot integration or data validation issues. Participate in Agile ceremonies—stand-ups, retrospectives, and sprint planning—to ensure iterative delivery aligned with stakeholder expectations. Collaborate closely with UX/UI designers, data engineers, and DevOps personnel to deliver a high-quality, user-centric platform. Contribute to system documentation, configuration management, and release notes for version control and sustainment. Qualifications Clearance Requirement: Must hold an active Secret clearance. Education: Bachelor’s degree in Computer Science, Software Engineering, or a related technical field. Experience: Minimum 7 years of experience in enterprise web application or portal development. Proven success developing secure, integrated systems in AWS GovCloud or equivalent IL-classified environments. Experience building case management or user access portals supporting high-security data environments. OutSystems experience is strongly preferred. Technical Knowledge: Expertise in Java, C#, or Python and modern web frameworks (React, Angular, or Vue). Proficiency with RESTful API design, JSON, and data exchange standards. Experience with containerization, orchestration (Docker, Kubernetes), and CI/CD pipelines (GitLab CI, Jenkins). Understanding of AWS services (Lambda, RDS, S3, CloudWatch, IAM) and infrastructure-as-code (Terraform or CloudFormation). Familiarity with DoD cybersecurity controls, DISA STIG compliance, and RMF processes. Experience integrating third-party services (e.g., DocuSign, survey tools, or analytics). Certifications (Preferred): AWS Certified Developer – Associate or Solutions Architect. CompTIA Security+ CE (DoD 8570 baseline). Certified Scrum Developer (CSD) or equivalent Agile certification. Skills: Strong analytical and problem-solving skills in secure, cloud-based environments. Excellent collaboration and communication abilities across development, cybersecurity, and design teams. Detail-oriented approach to code quality, documentation, and testing. Ability to adapt quickly to changing technical and mission requirements. Our Equal Employment Opportunity Policy EEO and Affirmative Action Policy: DecisionPoint Corporation is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws. Pay Transparency Policy: In accordance with Presidential Executive Order 13665, DecisionPoint Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Authorization to Share Resume and Personal Information: By expressing your interest and submitting your resume for this position, you authorize DecisionPoint Corporation to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should DecisionPoint Corporation. or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.

Provide Tier I remote technical support and incident resolution, manage support tickets, and escalate complex issues. | Requires high school diploma, one year IT experience, and ability to complete DHS Public Trust Investigation. | Overview DecisionPoint is seeking an experienced Service Desk Technician (Night Shift) to join our team supporting the Department of Homeland Security (DHS) Cybersecurity and Infrastructure Security Agency (CISA) Technology Operations Center (TOC) in Arlington, Virginia. This role is largely responsible for providing operational support services to the CISA organization end users. We are looking to fill a need to have a highly competent and highly motivated individual in this role. This position is eligible for remote work. Candidates residing within the DMV area are strongly preferred. Duties & Responsibilities Provide remote computer support. Owning, tracking and resolving Information Technology (IT) incidents and requests. Fulfilling requests and resolving incidents on a daily basis to ensure service-related issues are identified and resolved within established Service Level Objectives (SLO’s). Create, document, and maintain support tickets in the ticketing system, ensuring accuracy in details, classification, and status. Responding to alerts and escalations and working with both end user and IT support groups to develop strategic solutions to recurring problems. Providing Tier I basic troubleshooting support. Providing knowledgeable support for IT incidents by utilizing the Tier 1 Knowledge Base, Standard Operating Procedures (SOP’s), the Information Technology Infrastructure Library (ITIL), and Subject Matter Experts (SME) along with troubleshooting techniques to provide the appropriate actions. Placing/Tracking trouble tickets to other CISA support groups. Creating, modifying, or deactivating user accounts. Developing and maintaining operational & knowledge management documentation in the Service Desk Tier 1 document management system. Responding to all assigned calls and messages in order of priority and severity. Serve as the contact for users via phone or email for all IT-related inquiries and incidents. Identify and escalate more complex or unresolved issues to the appropriate Tier 2 or Tier 3 support teams, providing them with all necessary information. Provide a high level of customer service, maintaining a professional and courteous attitude to ensure user satisfaction and a positive perception of the IT department. Qualifications Must possess or be able to complete Department of Homeland Security Public Trust Investigation (Tier 1). High School Diploma with a minimum of 1 year of relevant experience. Possess excellent verbal and written communication skills. A proven track record of providing exceptional customer service. Compensation: Anticipated hourly rate range is $19.00–$24.00 per hour. Our Equal Employment Opportunity Policy EEO and Affirmative Action Policy: DecisionPoint Corporation is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws. Pay Transparency Policy: In accordance with Presidential Executive Order 13665, DecisionPoint Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Authorization to Share Resume and Personal Information: By expressing your interest and submitting your resume for this position, you authorize DecisionPoint Corporation to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should DecisionPoint Corporation. or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.