Daxko

Manage product operations team and implement AI-enabled workflows to improve product management efficiency. | Requires 4+ years in B2B product operations, 2+ years people management, and experience with AI/no-code automation tools. | Daxko builds the software that powers fitness, wellness, and community organizations—everything from member management and payments to digital engagement and analytics. From small studios to the largest associations, we help thousands of fitness businesses streamline operations, enhance member experiences, and drive sustainable revenue growth. The Manager, Product Operations is responsible for driving product management operational excellence across Daxko’s portfolio of health, fitness, and wellness software products. This role reports to the Chief Product Officer and owns the systems, processes, and AI-enabled workflows that allow our product teams to operate with greater speed, consistency, and insight. You will manage a small team of product operations professionals while working closely with product managers, engineering, and cross-functional partners across our nonprofit, club, and boutique market segments. Critically, this role serves as the AI capability owner for the PM org - building, documenting, and scaling AI-enabled workflows that help a 38-person product team work smarter. You will personally design and maintain automations using tools like Claude, n8n, Magic Patterns, and Aha!, and translate that hands-on capability into playbooks, training, and shared resources that enable PMs to build and run their own workflows. We are looking for someone who combines builder instincts with the discipline to document and scale what they create, and the enterprise PM operations knowledge to raise the bar on how our teams work. Why This Role Is Exciting This is a rare opportunity to shape how a multi-product PM organization operates - and to do it with genuine AI-first thinking, not as a side function. You’ll work directly with the CPO and have significant influence over how a 38-person product team discovers, prioritizes, and ships across three distinct markets. You’ll own the tools, the workflows, and the enablement programs that make the org more capable over time. As product ops at Daxko continues to mature, this person will have the chance to build something durable - with the autonomy to bring new ideas, establish best practices, and set the standard for how AI elevates product management at scale. What will you do? • Manage and develop the product operations team, providing coaching and mentoring that drives individual growth and raises team performance • Build and maintain AI-enabled workflows using Claude, n8n, Magic Patterns, and Aha!’s AI features that automate and accelerate recurring PM tasks - including feedback synthesis, research triage, release communications, roadmap updates, and rapid UX prototyping • Lead PM org AI enablement by developing playbooks, running training sessions, and establishing shared prompt libraries and workflow templates that enable PMs to build and maintain their own automations • Evaluate and govern AI tool adoption across the product toolchain - assess new capabilities, define usage standards, and ensure consistent and responsible use across teams • Design and implement operational processes grounded in enterprise PM best practices, creating documented frameworks for discovery, roadmap governance, OKR alignment, and launch readiness that scale across our nonprofit, club, and boutique markets • Implement data collection and reporting systems that give product teams actionable insights and track key metrics across the portfolio • Manage the product toolchain, including Aha!, Pendo, Figma, Atlassian, and Power BI, ensuring optimal configuration, adoption, and ROI across teams • Support go-to-market activities by coordinating launch processes, tracking performance metrics, and partnering with Product Marketing on operational execution • Establish and optimize customer research and feedback collection processes, ensuring consistent Voice of Customer input across all product lines Successful Candidates Will Demonstrate • Product Operations Experience - Track record of success in B2B software product operations with measurable impact on team efficiency, process maturity, and product outcomes • AI Practitioner and Enabler - Demonstrated ability to build production-grade AI workflows using no-code/low-code and LLM-based tools, translate that capability into documented and teachable processes, and drive adoption across non-technical colleagues; comfort with Claude, n8n, Magic Patterns, and AI-native SaaS features is expected, not aspirational • Enterprise PM Operations Knowledge - Understanding of how mature product organizations operate at scale - including discovery frameworks, roadmap governance, OKR alignment, and cross-functional launch processes - with the ability to design systems and playbooks that uplevel team capability • Data Analysis and Insights - Strong analytical skills with experience creating dashboards and actionable insights from product data that inform team and portfolio decisions • Team Management - Experience managing and developing team members with demonstrated ability to build individual capabilities and sustain team performance • Cross-functional Influence - Proven ability to champion new tools, processes, and AI capabilities across an organization by building buy-in at leadership levels, navigating IT governance and organizational approval processes, and serving as an effective change agent when driving adoption across diverse teams • Execution Excellence - Strong bias for action with a track record of delivering results, solving problems pragmatically, and driving initiatives to completion in dynamic environments Minimum Qualifications • Bachelor’s degree in Business Administration, Engineering, Data Science, or a related field • 4+ years of experience in B2B software product operations, product management, or related operational roles • 2+ years of people management experience with demonstrated success building and developing teams • Demonstrated experience building and maintaining automated workflows using no-code/low-code platforms (n8n, Zapier, Make, or equivalent) and LLM-based tools (Claude, ChatGPT, or equivalent), with examples of workflows deployed in a team environment • Familiarity with enterprise PM practices including discovery methods, roadmap governance, and OKR frameworks • Strong analytical and data visualization skills with proficiency in SQL, Excel, and business intelligence tools • Strong verbal and written communication skills with the ability to influence at all levels of the organization • Ability to travel up to 25% Preferred Qualifications • 6+ years of experience in B2B software product operations or product management • Experience with Aha!, Pendo, Figma, Atlassian, and Power BI • Background in multi-product or portfolio management environments • Experience in health, fitness, or wellness software markets • Advanced SQL and data modeling capabilities • Proven track record implementing and optimizing product operations tools and processes in high-growth environments Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values. We truly care for our team members, and this is reflected through our offices, and benefits, and great perks. These perks are only for our full-time team members. Some Of Our Favorites Include 🏝 Flexible paid time off ⚕️ Affordable health, dental, and vision insurance options 💪 Monthly fitness reimbursement 🤑 401(k) matching 🍼 New-Parent Paid Leave 👖 Casual work environments 🏡 Flexible work - remote & hybrid All your information will be kept confidential according to EEO guidelines. Where you fall within the compensation range is based on how you demonstrate the skills and competencies needed for the role. We typically reserve the upper half of our compensation bands for team members who have grown within Daxko. In addition to base salary, some roles may be eligible for bonuses, commissions, or other performance-based incentives. We also offer a comprehensive benefits package, recognition programs, and plenty of opportunities to grow your career with us. The pay range for this role is $130,000 – $195,500 per year.

Manage product operations team and implement AI-driven workflows to enhance product management efficiency across multiple markets. | Requires 4+ years in B2B software product operations, 2+ years people management, AI workflow automation experience, and strong enterprise PM knowledge. | Daxko builds the software that powers fitness, wellness, and community organizations—everything from member management and payments to digital engagement and analytics. From small studios to the largest associations, we help thousands of fitness businesses streamline operations, enhance member experiences, and drive sustainable revenue growth. The Manager, Product Operations is responsible for driving product management operational excellence across Daxko’s portfolio of health, fitness, and wellness software products. This role reports to the Chief Product Officer and owns the systems, processes, and AI-enabled workflows that allow our product teams to operate with greater speed, consistency, and insight. You will manage a small team of product operations professionals while working closely with product managers, engineering, and cross-functional partners across our nonprofit, club, and boutique market segments. Critically, this role serves as the AI capability owner for the PM org - building, documenting, and scaling AI-enabled workflows that help a 38-person product team work smarter. You will personally design and maintain automations using tools like Claude, n8n, Magic Patterns, and Aha!, and translate that hands-on capability into playbooks, training, and shared resources that enable PMs to build and run their own workflows. We are looking for someone who combines builder instincts with the discipline to document and scale what they create, and the enterprise PM operations knowledge to raise the bar on how our teams work. Why This Role Is Exciting This is a rare opportunity to shape how a multi-product PM organization operates - and to do it with genuine AI-first thinking, not as a side function. You’ll work directly with the CPO and have significant influence over how a 38-person product team discovers, prioritizes, and ships across three distinct markets. You’ll own the tools, the workflows, and the enablement programs that make the org more capable over time. As product ops at Daxko continues to mature, this person will have the chance to build something durable - with the autonomy to bring new ideas, establish best practices, and set the standard for how AI elevates product management at scale. What will you do? • Manage and develop the product operations team, providing coaching and mentoring that drives individual growth and raises team performance • Build and maintain AI-enabled workflows using Claude, n8n, Magic Patterns, and Aha!’s AI features that automate and accelerate recurring PM tasks - including feedback synthesis, research triage, release communications, roadmap updates, and rapid UX prototyping • Lead PM org AI enablement by developing playbooks, running training sessions, and establishing shared prompt libraries and workflow templates that enable PMs to build and maintain their own automations • Evaluate and govern AI tool adoption across the product toolchain - assess new capabilities, define usage standards, and ensure consistent and responsible use across teams • Design and implement operational processes grounded in enterprise PM best practices, creating documented frameworks for discovery, roadmap governance, OKR alignment, and launch readiness that scale across our nonprofit, club, and boutique markets • Implement data collection and reporting systems that give product teams actionable insights and track key metrics across the portfolio • Manage the product toolchain, including Aha!, Pendo, Figma, Atlassian, and Power BI, ensuring optimal configuration, adoption, and ROI across teams • Support go-to-market activities by coordinating launch processes, tracking performance metrics, and partnering with Product Marketing on operational execution • Establish and optimize customer research and feedback collection processes, ensuring consistent Voice of Customer input across all product lines Successful Candidates Will Demonstrate • Product Operations Experience - Track record of success in B2B software product operations with measurable impact on team efficiency, process maturity, and product outcomes • AI Practitioner and Enabler - Demonstrated ability to build production-grade AI workflows using no-code/low-code and LLM-based tools, translate that capability into documented and teachable processes, and drive adoption across non-technical colleagues; comfort with Claude, n8n, Magic Patterns, and AI-native SaaS features is expected, not aspirational • Enterprise PM Operations Knowledge - Understanding of how mature product organizations operate at scale - including discovery frameworks, roadmap governance, OKR alignment, and cross-functional launch processes - with the ability to design systems and playbooks that uplevel team capability • Data Analysis and Insights - Strong analytical skills with experience creating dashboards and actionable insights from product data that inform team and portfolio decisions • Team Management - Experience managing and developing team members with demonstrated ability to build individual capabilities and sustain team performance • Cross-functional Influence - Proven ability to champion new tools, processes, and AI capabilities across an organization by building buy-in at leadership levels, navigating IT governance and organizational approval processes, and serving as an effective change agent when driving adoption across diverse teams • Execution Excellence - Strong bias for action with a track record of delivering results, solving problems pragmatically, and driving initiatives to completion in dynamic environments Minimum Qualifications • Bachelor’s degree in Business Administration, Engineering, Data Science, or a related field • 4+ years of experience in B2B software product operations, product management, or related operational roles • 2+ years of people management experience with demonstrated success building and developing teams • Demonstrated experience building and maintaining automated workflows using no-code/low-code platforms (n8n, Zapier, Make, or equivalent) and LLM-based tools (Claude, ChatGPT, or equivalent), with examples of workflows deployed in a team environment • Familiarity with enterprise PM practices including discovery methods, roadmap governance, and OKR frameworks • Strong analytical and data visualization skills with proficiency in SQL, Excel, and business intelligence tools • Strong verbal and written communication skills with the ability to influence at all levels of the organization • Ability to travel up to 25% Preferred Qualifications • 6+ years of experience in B2B software product operations or product management • Experience with Aha!, Pendo, Figma, Atlassian, and Power BI • Background in multi-product or portfolio management environments • Experience in health, fitness, or wellness software markets • Advanced SQL and data modeling capabilities • Proven track record implementing and optimizing product operations tools and processes in high-growth environments Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values. We truly care for our team members, and this is reflected through our offices, and benefits, and great perks. These perks are only for our full-time team members. Some Of Our Favorites Include 🏝 Flexible paid time off ⚕️ Affordable health, dental, and vision insurance options 💪 Monthly fitness reimbursement 🤑 401(k) matching 🍼 New-Parent Paid Leave 👖 Casual work environments 🏡 Flexible work - remote & hybrid All your information will be kept confidential according to EEO guidelines. Where you fall within the compensation range is based on how you demonstrate the skills and competencies needed for the role. We typically reserve the upper half of our compensation bands for team members who have grown within Daxko. In addition to base salary, some roles may be eligible for bonuses, commissions, or other performance-based incentives. We also offer a comprehensive benefits package, recognition programs, and plenty of opportunities to grow your career with us. The pay range for this role is $130,000 – $195,500 per year.

Design and develop scalable test automation frameworks and define testing standards across engineering teams. | Requires 4+ years of software testing experience with Playwright and automation suite development, plus a bachelor's degree or equivalent. | About the role At Daxko, quality isn't an afterthought — it's built in from the start. As a Senior Software Engineer in Test, you'll own the design and development of test automation frameworks that serve product teams across the company. You'll partner closely with developers and testers, set the standard for how we test software, and help teams build real confidence in their automation. This is a role for someone who thinks deeply about quality and loves solving complex testing problems with creative, scalable solutions — including hands-on use of Playwright, Daxko's primary testing tool. What you'll do * Build new test automation frameworks from the ground up and contribute to the ones already in place * Guide product teams in determining what needs test coverage and at what level — unit, integration, or end to end * Define testing standards and drive shift-left quality practices across engineering teams * Research and introduce new testing tools and technologies that improve how we work * Mentor junior engineers in test automation, sharing knowledge and raising the bar for the whole team * Assist with building and maintaining testing environments to support reliable, repeatable testing * Partner with teams to prioritize the most impactful automation work, balancing new coverage with framework health What you'll bring * 4+ years of experience in software testing and automation, including both UI and API automation * Hands-on experience with Playwright for testing modern web applications — this is our primary testing tool across Daxko products * Hands-on experience building test automation suites from scratch * Experience testing web applications and RESTful APIs * Proficiency with agentic AI tools and a habit of applying them in your day-to-day workflow * Strong communication skills and the ability to explain complex technical ideas clearly to both technical and non-technical teammates * A bachelor's degree in Computer Science, MIS, Software Engineering, or equivalent experience Nice to have * Experience with K6 for performance and load testing * Experience testing mobile applications * Experience with Ruby, Python, JavaScript, .NET, C#, or Java * Familiarity with CI/CD pipeline development * Background working on Agile teams * Advanced SQL skills * Experience with session-based or exploratory testing techniques Additional Information: Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values. We truly care for our team members, and this is reflected through our offices, and benefits, and great perks. These perks are only for our full-time team members. Some of our favorites include: 🏝 Flexible paid time off  ⚕️ Affordable health, dental, and vision insurance options 💪 Monthly fitness reimbursement 🤑 401(k) matching 🍼 New-Parent Paid Leave 👖 Casual work environments 🏡 Flexible work options - remote & hybrid All your information will be kept confidential according to EEO guidelines. #LI_Remote

Lead market intelligence and competitive analysis to inform strategic decisions and go-to-market planning for marketing, sales, and leadership. | 5+ years in marketing, strategy, or market research with proficiency in Salesforce and research frameworks, plus strong data translation skills and interest in health and wellness. | Daxko's Product Marketing Manager is the intelligence engine behind how we understand and reach the health and wellness market. You'll own the research, insight, and competitive analysis that shapes how Marketing, Sales, and senior leadership make decisions. This role sits at the intersection of strategy and storytelling, and it's built for someone who gets genuinely curious about an industry and wants to become the internal expert on it. What you'll do * Own market intelligence across Daxko's verticals, tracking industry trends, competitor moves, key influencers, and audience shifts to keep the team sharp and ahead * Build annual intelligence strategies for each target market, giving Brand Managers the insights they need to execute with confidence * Produce and deliver research and trend assets that directly inform marketing strategy and go-to-market planning * Support the marketing strategy and GTM efforts behind Daxko Exchange and related partnerships * Partner with Brand Managers and cross-functional teams to align strategy across product lines and ensure coordinated execution * Contribute to monthly and quarterly reporting for the Board of Directors and Senior Leadership Team, including board decks and results reviews * Write clear, compelling proposals to get market strategies and initiatives approved by leadership What you'll bring * 5+ years of experience in marketing, with a focus on strategy, brand management, or market research * Strong written and verbal communication skills, with the ability to translate complex research into clear, actionable insights * Experience working across teams and managing multiple workstreams without losing the details * Familiarity with Salesforce and a working understanding of market research concepts, including Jobs-to-Be-Done (JTBD) or outcome-driven innovation (ODI) frameworks * A genuine interest in the fitness, health, and wellness industry Nice to have * Bachelor's degree in marketing, communications, business, or a related field (or equivalent experience) * Experience contributing to executive or board-level reporting * Background in competitive intelligence or go-to-market strategy Additional information Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values. We truly care for our team members, and this is reflected through our offices, and benefits, and great perks. These perks are only for our full-time team members. Some of our favorites include: 🏝 Flexible paid time off  ⚕️ Affordable health, dental, and vision insurance options 💪 Monthly fitness reimbursement 🤑 401(k) matching 🍼 New-Parent Paid Leave 👖 Casual work environments 🏡 Hybrid & Remote work All your information will be kept confidential according to EEO guidelines. #LI_Remote

Lead end-to-end product management of a fitness and health club management product line driving growth and managing international go-to-market strategies. | Bachelor's degree, 6+ years B2B software product management experience, Pragmatic Marketing certification, and ability to travel internationally. | The Senior Product Manager is the leader and end-to-end owner for a product line within our portfolio of fitness and health club management solutions, dedicated to driving its profitable growth with a metrics-driven mindset. This role is responsible for driving the overall product vision and market strategy, business cases, roadmap, and the achievement of financial and customer experience goals. You are the market, customer, and product expert to the rest of the organization for your product’s segment. As the leader for your product line, you will develop and execute the commercialization strategy across functions for the products with responsibility for bookings, revenue, and margin. This includes ensuring that all departments are prepared for successful product launches and go-to-market execution. This role owns a product serving customers across multiple countries and international regions. The successful candidate must be comfortable navigating the complexity of international franchise operations. You are also responsible for the overall product life cycle which includes gathering and prioritizing market requirements, determining the right mix of product initiatives that will maximize portfolio ROI, working with the development team on the delivery of capabilities, and confirming that the result meets the specified requirements and objectives. The successful candidate has a blend of visionary and analytical skills, can account for every dollar we invest in products, how it benefits the customer and creates value, and how/when we make a return on investment. Why this job is exciting This is a rare opportunity to own a product with genuine global reach, serving fitness and wellness operators across multiple countries and international regions. You will work at the intersection of complex enterprise operations, international franchise models, and a market that is actively digitizing and consolidating. At Daxko, you will have the resources of the industry’s leading health and wellness software platform behind you, while operating with the autonomy to shape how a product evolves for a diverse, international customer base. What will you do? * Manage the business metrics of the product line (bookings, revenue, margin, gross retention), providing recommendations to improve the commercial performance of our products and ensure financial goals are met * Extract maximum commercial value from the product line through packaging, pricing, and new feature development * Drive highly effective customer experience as measured by NPS, understanding and improving the end-to-end customer journey * Provide ongoing market analysis and action plans by tracking the market and competitive dynamics for the product line * Identify customer and market requirements through market analysis, win/loss calls, and voice-of-customer (VOC) interviews * Drive delivery of market and customer requirements, including definition, prioritization, trade-offs, and execution of release goals * Design and drive the product roadmap and portfolio for both short- and long-term growth by collaborating with internal and external stakeholders, including customers, partners, ISVs, Marketing, Sales, and Customer Success * Execute new product launch plans, partnering with Product Marketing and Sales Enablement to provide product education, demonstrations, and expertise to internal and external customers * Be the internal product evangelist and a sought-after internal and external market expert, and ensure that solutions meet user and business requirements * Manage relationships with international franchise operators and vendor partners, ensuring alignment on product strategy and go-to-market execution across time zones and regions * Collaborate cross-functionally to drive multi-currency, multi-language, and regionally-specific compliance and payment requirements across applicable markets * Drive and support ongoing sales and customer education and communication programs to ensure full understanding of product features, benefits and comparisons to competitive products and promote value-based selling propositions Successful candidates will demonstrate: * Commercial product management expertise – Demonstrate a track record of success in B2B product management * Strategic/Tactical Balance – Ability to balance the market and product vision with disciplined tactical execution * Market Focus – Analyze and understand of market segmentation, trends, players and the impact to product commercialization and strategy * Customer Focus – Analyze and understand voice of the customer (win/loss, NPS, customer interviews) and the impact to customer experience * Product Focus – Translate market and customer feedback into requirements, driving product delivery through an agile release process * Cross-functional leadership – Lead and drive execution across Development, Sales, Marketing, Support, and Customer Success * Drive & Grit – Operate in a fast-paced environment with a focus and determination to achieve high-quality results * Engaging Presence – Use your interpersonal skills to effectively engage with prospects and customers, getting them excited to speak with you and learn more about their product use case Minimum qualifications: * Bachelor’s degree in Business Administration, Marketing, Engineering or in a related field, OR equivalent experience * 6+ years of experience in B2B software Product Management, Marketing or in a related area with commercial responsibilities * Strong verbal and written communication and presentation skills, with the ability to effectively communicate at all levels of the organization * Pragmatic Marketing certified or related product management certification * Strong strategic development mindset * Ability to travel up to 25%, including international travel Preferred qualifications: * Experience working in or with fitness, health club, or wellness software markets * Experience in international product management, including go-to-market in non-US markets * Experience with franchise business models as well as enterprise, multi-location operators * Familiarity with multi-currency billing, localization, or regional regulatory compliance in a B2B SaaS context * Master’s degree in a related field * 8+ years of experience in B2B software Product Management, Marketing or in a related area with commercial responsibilities Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values. We truly care for our team members, and this is reflected through our offices, and benefits, and great perks. These perks are only for our full-time team members. Some of our favorites include: 🏝 Flexible paid time off  ⚕️ Affordable health, dental, and vision insurance options 💪 Monthly fitness reimbursement 🤑 401(k) matching 🍼 New-Parent Paid Leave 👖 Casual work environments 🏡 Remote work All your information will be kept confidential according to EEO guidelines. #LI-Remote

Lead product vision, market strategy, and commercialization for a fitness software product line. | 6+ years B2B product management experience, strong communication skills, and ability to manage international franchise operations. | Senior Product Manager Remote - US Product Management Remote Full-time Daxko builds the software that powers fitness, wellness, and community organizations—everything from member management and payments to digital engagement and analytics. From small studios to the largest associations, we help thousands of fitness businesses streamline operations, enhance member experiences, and drive sustainable revenue growth. The Senior Product Manager is the leader and end-to-end owner for a product line within our portfolio of fitness and health club management solutions, dedicated to driving its profitable growth with a metrics-driven mindset. This role is responsible for driving the overall product vision and market strategy, business cases, roadmap, and the achievement of financial and customer experience goals. You are the market, customer, and product expert to the rest of the organization for your product’s segment. As the leader for your product line, you will develop and execute the commercialization strategy across functions for the products with responsibility for bookings, revenue, and margin. This includes ensuring that all departments are prepared for successful product launches and go-to-market execution. This role owns a product serving customers across multiple countries and international regions. The successful candidate must be comfortable navigating the complexity of international franchise operations. You are also responsible for the overall product life cycle which includes gathering and prioritizing market requirements, determining the right mix of product initiatives that will maximize portfolio ROI, working with the development team on the delivery of capabilities, and confirming that the result meets the specified requirements and objectives. The successful candidate has a blend of visionary and analytical skills, can account for every dollar we invest in products, how it benefits the customer and creates value, and how/when we make a return on investment. Why this job is exciting This is a rare opportunity to own a product with genuine global reach, serving fitness and wellness operators across multiple countries and international regions. You will work at the intersection of complex enterprise operations, international franchise models, and a market that is actively digitizing and consolidating. At Daxko, you will have the resources of the industry’s leading health and wellness software platform behind you, while operating with the autonomy to shape how a product evolves for a diverse, international customer base. What will you do? • Manage the business metrics of the product line (bookings, revenue, margin, gross retention), providing recommendations to improve the commercial performance of our products and ensure financial goals are met • Extract maximum commercial value from the product line through packaging, pricing, and new feature development • Drive highly effective customer experience as measured by NPS, understanding and improving the end-to-end customer journey • Provide ongoing market analysis and action plans by tracking the market and competitive dynamics for the product line • Identify customer and market requirements through market analysis, win/loss calls, and voice-of-customer (VOC) interviews • Drive delivery of market and customer requirements, including definition, prioritization, trade-offs, and execution of release goals • Design and drive the product roadmap and portfolio for both short- and long-term growth by collaborating with internal and external stakeholders, including customers, partners, ISVs, Marketing, Sales, and Customer Success • Execute new product launch plans, partnering with Product Marketing and Sales Enablement to provide product education, demonstrations, and expertise to internal and external customers • Be the internal product evangelist and a sought-after internal and external market expert, and ensure that solutions meet user and business requirements • Manage relationships with international franchise operators and vendor partners, ensuring alignment on product strategy and go-to-market execution across time zones and regions • Collaborate cross-functionally to drive multi-currency, multi-language, and regionally-specific compliance and payment requirements across applicable markets • Drive and support ongoing sales and customer education and communication programs to ensure full understanding of product features, benefits and comparisons to competitive products and promote value-based selling propositions Successful candidates will demonstrate: • Commercial product management expertise – Demonstrate a track record of success in B2B product management • Strategic/Tactical Balance – Ability to balance the market and product vision with disciplined tactical execution • Market Focus – Analyze and understand of market segmentation, trends, players and the impact to product commercialization and strategy • Customer Focus – Analyze and understand voice of the customer (win/loss, NPS, customer interviews) and the impact to customer experience • Product Focus – Translate market and customer feedback into requirements, driving product delivery through an agile release process • Cross-functional leadership – Lead and drive execution across Development, Sales, Marketing, Support, and Customer Success • Drive & Grit – Operate in a fast-paced environment with a focus and determination to achieve high-quality results • Engaging Presence – Use your interpersonal skills to effectively engage with prospects and customers, getting them excited to speak with you and learn more about their product use case Minimum qualifications: • Bachelor’s degree in Business Administration, Marketing, Engineering or in a related field, OR equivalent experience • 6+ years of experience in B2B software Product Management, Marketing or in a related area with commercial responsibilities • Strong verbal and written communication and presentation skills, with the ability to effectively communicate at all levels of the organization • Pragmatic Marketing certified or related product management certification • Strong strategic development mindset • Ability to travel up to 25%, including international travel Preferred qualifications: • Experience working in or with fitness, health club, or wellness software markets • Experience in international product management, including go-to-market in non-US markets • Experience with franchise business models as well as enterprise, multi-location operators • Familiarity with multi-currency billing, localization, or regional regulatory compliance in a B2B SaaS context • Master’s degree in a related field • 8+ years of experience in B2B software Product Management, Marketing or in a related area with commercial responsibilities Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values. We truly care for our team members, and this is reflected through our offices, and benefits, and great perks. These perks are only for our full-time team members. Some of our favorites include: Flexible paid time off • ️ Affordable health, dental, and vision insurance options Monthly fitness reimbursement 401(k) matching New-Parent Paid Leave Casual work environments Remote work All your information will be kept confidential according to EEO guidelines. #LI-Remote Where you fall within the compensation range is based on how you demonstrate the skills and competencies needed for the role. We typically reserve the upper half of our compensation bands for team members who have grown within Daxko. In addition to base salary, some roles may be eligible for bonuses, commissions, or other performance-based incentives. We also offer a comprehensive benefits package, recognition programs, and plenty of opportunities to grow your career with us. The pay range for this role is $120,000 – $165,000 per year.

Lead product operations team to drive operational excellence and scale AI-enabled workflows. | Bachelor's degree and 4+ years B2B product operations experience with people management and proficiency in AI and no-code tools. | The Manager, Product Operations is responsible for driving product management operational excellence across Daxko’s portfolio of health, fitness, and wellness software products. This role reports to the Chief Product Officer and owns the systems, processes, and AI-enabled workflows that allow our product teams to operate with greater speed, consistency, and insight. You will manage a small team of product operations professionals while working closely with product managers, engineering, and cross-functional partners across our nonprofit, club, and boutique market segments. Critically, this role serves as the AI capability owner for the PM org - building, documenting, and scaling AI-enabled workflows that help a 38-person product team work smarter. You will personally design and maintain automations using tools like Claude, n8n, Magic Patterns, and Aha!, and translate that hands-on capability into playbooks, training, and shared resources that enable PMs to build and run their own workflows. We are looking for someone who combines builder instincts with the discipline to document and scale what they create, and the enterprise PM operations knowledge to raise the bar on how our teams work. Why this role is exciting: This is a rare opportunity to shape how a multi-product PM organization operates - and to do it with genuine AI-first thinking, not as a side function. You’ll work directly with the CPO and have significant influence over how a 38-person product team discovers, prioritizes, and ships across three distinct markets. You’ll own the tools, the workflows, and the enablement programs that make the org more capable over time. As product ops at Daxko continues to mature, this person will have the chance to build something durable - with the autonomy to bring new ideas, establish best practices, and set the standard for how AI elevates product management at scale. What will you do? * Manage and develop the product operations team, providing coaching and mentoring that drives individual growth and raises team performance * Build and maintain AI-enabled workflows using Claude, n8n, Magic Patterns, and Aha!’s AI features that automate and accelerate recurring PM tasks - including feedback synthesis, research triage, release communications, roadmap updates, and rapid UX prototyping * Lead PM org AI enablement by developing playbooks, running training sessions, and establishing shared prompt libraries and workflow templates that enable PMs to build and maintain their own automations * Evaluate and govern AI tool adoption across the product toolchain - assess new capabilities, define usage standards, and ensure consistent and responsible use across teams * Design and implement operational processes grounded in enterprise PM best practices, creating documented frameworks for discovery, roadmap governance, OKR alignment, and launch readiness that scale across our nonprofit, club, and boutique markets * Implement data collection and reporting systems that give product teams actionable insights and track key metrics across the portfolio * Manage the product toolchain, including Aha!, Pendo, Figma, Atlassian, and Power BI, ensuring optimal configuration, adoption, and ROI across teams * Support go-to-market activities by coordinating launch processes, tracking performance metrics, and partnering with Product Marketing on operational execution * Establish and optimize customer research and feedback collection processes, ensuring consistent Voice of Customer input across all product lines Successful candidates will demonstrate: * Product Operations Experience - Track record of success in B2B software product operations with measurable impact on team efficiency, process maturity, and product outcomes * AI Practitioner and Enabler - Demonstrated ability to build production-grade AI workflows using no-code/low-code and LLM-based tools, translate that capability into documented and teachable processes, and drive adoption across non-technical colleagues; comfort with Claude, n8n, Magic Patterns, and AI-native SaaS features is expected, not aspirational * Enterprise PM Operations Knowledge - Understanding of how mature product organizations operate at scale - including discovery frameworks, roadmap governance, OKR alignment, and cross-functional launch processes - with the ability to design systems and playbooks that uplevel team capability * Data Analysis and Insights - Strong analytical skills with experience creating dashboards and actionable insights from product data that inform team and portfolio decisions * Team Management - Experience managing and developing team members with demonstrated ability to build individual capabilities and sustain team performance * Cross-functional Influence - Proven ability to champion new tools, processes, and AI capabilities across an organization by building buy-in at leadership levels, navigating IT governance and organizational approval processes, and serving as an effective change agent when driving adoption across diverse teams * Execution Excellence - Strong bias for action with a track record of delivering results, solving problems pragmatically, and driving initiatives to completion in dynamic environments Minimum qualifications: * Bachelor’s degree in Business Administration, Engineering, Data Science, or a related field * 4+ years of experience in B2B software product operations, product management, or related operational roles * 2+ years of people management experience with demonstrated success building and developing teams * Demonstrated experience building and maintaining automated workflows using no-code/low-code platforms (n8n, Zapier, Make, or equivalent) and LLM-based tools (Claude, ChatGPT, or equivalent), with examples of workflows deployed in a team environment * Familiarity with enterprise PM practices including discovery methods, roadmap governance, and OKR frameworks * Strong analytical and data visualization skills with proficiency in SQL, Excel, and business intelligence tools * Strong verbal and written communication skills with the ability to influence at all levels of the organization * Ability to travel up to 25% Preferred qualifications: * 6+ years of experience in B2B software product operations or product management * Experience with Aha!, Pendo, Figma, Atlassian, and Power BI * Background in multi-product or portfolio management environments * Experience in health, fitness, or wellness software markets * Advanced SQL and data modeling capabilities * Proven track record implementing and optimizing product operations tools and processes in high-growth environments Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values. We truly care for our team members, and this is reflected through our offices, and benefits, and great perks. These perks are only for our full-time team members. Some of our favorites include: 🏝 Flexible paid time off  ⚕️ Affordable health, dental, and vision insurance options 💪 Monthly fitness reimbursement 🤑 401(k) matching 🍼 New-Parent Paid Leave 👖 Casual work environments 🏡 Flexible work - remote & hybrid All your information will be kept confidential according to EEO guidelines. #LI-Remote

Manage and optimize MySQL production and development environments ensuring performance, availability, security, and scalability. | 3-5 years MySQL DBA experience, strong MySQL tuning skills, AWS cloud database experience, scripting ability, and collaboration skills. | Job Description We're looking for a skilled **MySQL Database Administrator** to take ownership of the performance, availability, security, and scalability of our production and development MySQL environments. If you thrive in a fast-paced environment, enjoy collaborating with cross-functional teams, and have a passion for MySQL performance tuning and data integrity, this role could be your next great move. As our **MySQL DBA** , you'll play a critical role in: • Owning and optimizing MySQL environments for key Daxko product lines. • Designing robust schemas and data models to support scalable applications. • Managing backups, recovery processes, user permissions, and replication setups. • Monitoring system performance and proactively identifying bottlenecks. • Supporting data migrations, imports, and exports across environments. • Working closely with Engineering, QA, and Technical Services teams to ensure database performance meets business needs. • Participating in a shared on-call rotation to support high-availability systems. • Contributing to knowledge-sharing within the DBA team to support all Daxko products. Qualifications • *What You Bring:** • 3–5 years of hands-on MySQL database administration experience in production environments. • Strong understanding of MySQL performance tuning, query optimization, indexing, and execution plans. • Experience with cloud-based database hosting, especially AWS RDS or Aurora for MySQL. • Proficiency in scripting and automation for routine DBA tasks. • Familiarity with clustering, replication, and high-availability configurations. • Comfortable with occasional on-call support (nights/weekends). • Excellent troubleshooting skills and attention to detail. • Strong communication and collaboration skills. Preferred Experience • 5+ years of MySQL experience supporting multiple applications or product lines. • Exposure to additional database platforms like SQL Server or PostgreSQL. • Experience supporting CI/CD pipelines and release management from a DBA perspective. • Familiarity with database security best practices and auditing. • Bachelor's degree in Computer Science, Information Technology, or equivalent experience. Additional Information The pay range for this role is $84,900 - $125,300 per year. Where you fall within the pay range is based on how you demonstrate the attributes and competencies required for the role. __ We mostly reserve the upper half of our compensation bands for internal growth. In addition to base salary, we offer a comprehensive benefits package, performance-based incentives, and opportunities for growth. \ Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values. Benefits We truly care for our team members, and this is reflected through our offices, and benefits, and great perks. These perks are only for our full-time team members. Some of our favorites include: Flexible paid time off ⚕️ Affordable health, dental, and vision insurance options Monthly fitness reimbursement 401(k) matching New-Parent Paid Leave Casual work environments Remote work All your information will be kept confidential according to EEO guidelines.