Davies

Handle and supervise complex commercial general liability and property claims, negotiate settlements, manage litigation, and maintain claim reserves and reports. | 5-7 years of commercial general liability claims experience, adjuster's license required, strong negotiation and communication skills, and knowledge of relevant laws and regulations. | Commercial GL Claim Adjuster Department: Claims Administration & Adjusting Employment Type: Permanent - Full Time Location: Santa Ana, CA Reporting To: Daniel Hartmann Compensation: $80,000 - $120,000 / year Description Our Story Imagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America, we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors. We’re on the lookout for a Commercial General Liability Claim Adjuster. As a Commercial General Liability Claim Adjuster you will be responsible for handling and supervision of complex and litigated liability and property claims. Responsible for the investigation of coverage, liability and damages, negotiating with claimants and attorneys, through the life of the claim, maintain a pending and closing ratio of 100%, be responsible for the establishment and maintenance of reserves and payments, presenting large loss report and communicate with their manager as well as internal and external customers. Key Responsibilities • Negotiate and settle large exposure commercial general liability and property claims • Prepare written status and large loss reports for clients • Ability to interpret routine and complex policy contracts and coverage • Ability to plan, organize and establish priorities to maintain various responsibilities under critical deadlines • Direct and monitor defense counsel to settle litigated claims • Provide monetary authority and strategy to counsel to ensure clients money and claims are protected • Knowledge of current base law, statutory law, DOI regulations, etc. that apply to claims practices and issues withing the territory of operation • The ability to determine, evaluate, investigate and resolve claims • Demonstrate sound analytical skills • Other duties as assigned This role is full-time remote position Skills, knowledge & expertise • 5-7 years of experience handling commercial general liability claims • Adjuster’s license required • NY License (preferred) or willingness to obtain additional licenses • Coverage analysis, risk transfer assessment, litigation and vendor management • Proactive, independent, dependable, and takes initiative with consistent follow through • Superb written and verbal communication skills conducted in a timely manner with diverse audiences • Superior time management skills with capability of working with and meeting deadlines • Exceptional capability to multi-task and prioritize with excellent organization and documentation skills in a fast-paced, dynamic work environment • High level attentions to detail with ability to utilize decision making and problem solving skills • Capable of working collaboratively and independently with minimal supervision • Exhibit discretion with sensitive and confidential information • Display a comfort level working with key people at all levels within an organization Benefits Benefits At Davies North America, we are dedicated to supporting the well-being and future of our qualifying employees. Our comprehensive benefits package includes: • Medical, dental, and vision plans to ensure your health and that of your family. • A 401k plan with employer matching to help you build a secure financial future. • Our time-off policies, including Discretionary Time Off for exempt employees and Paid Time Off (PTO) package for non-exempt employees, reflect our commitment to promoting a healthy work environment. • Paid holidays. • Life insurance and both short-term and long-term disability plans, providing essential financial protection for you and your loved ones. Diversity and Inclusion Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard.

Handle and supervise complex commercial general liability and property claims including investigation, negotiation, reserving, and reporting. | 5-7 years experience in commercial general liability claims, adjuster's license, knowledge of law and regulations, strong negotiation and communication skills. | Description Our Story Imagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America, we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors. We’re on the lookout for a Commercial General Liability Claim Adjuster. As a Commercial General Liability Claim Adjuster you will be responsible for handling and supervision of complex and litigated liability and property claims. Responsible for the investigation of coverage, liability and damages, negotiating with claimants and attorneys, through the life of the claim, maintain a pending and closing ratio of 100%, be responsible for the establishment and maintenance of reserves and payments, presenting large loss report and communicate with their manager as well as internal and external customers. Key Responsibilities • Negotiate and settle large exposure commercial general liability and property claims • Prepare written status and large loss reports for clients • Ability to interpret routine and complex policy contracts and coverage • Ability to plan, organize and establish priorities to maintain various responsibilities under critical deadlines • Direct and monitor defense counsel to settle litigated claims • Provide monetary authority and strategy to counsel to ensure clients money and claims are protected • Knowledge of current base law, statutory law, DOI regulations, etc. that apply to claims practices and issues withing the territory of operation • The ability to determine, evaluate, investigate and resolve claims • Demonstrate sound analytical skills • Other duties as assigned This role is full-time remote position Skills, knowledge & expertise • 5-7 years of experience handling commercial general liability claims • Adjuster’s license required • NY License (preferred) or willingness to obtain additional licenses • Coverage analysis, risk transfer assessment, litigation and vendor management • Proactive, independent, dependable, and takes initiative with consistent follow through • Superb written and verbal communication skills conducted in a timely manner with diverse audiences • Superior time management skills with capability of working with and meeting deadlines • Exceptional capability to multi-task and prioritize with excellent organization and documentation skills in a fast-paced, dynamic work environment • High level attentions to detail with ability to utilize decision making and problem solving skills • Capable of working collaboratively and independently with minimal supervision • Exhibit discretion with sensitive and confidential information • Display a comfort level working with key people at all levels within an organization Benefits Benefits At Davies North America, we are dedicated to supporting the well-being and future of our qualifying employees. Our comprehensive benefits package includes: • Medical, dental, and vision plans to ensure your health and that of your family. • A 401k plan with employer matching to help you build a secure financial future. • Our time-off policies, including Discretionary Time Off for exempt employees and Paid Time Off (PTO) package for non-exempt employees, reflect our commitment to promoting a healthy work environment. • Paid holidays. • Life insurance and both short-term and long-term disability plans, providing essential financial protection for you and your loved ones. Diversity and Inclusion Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard. About Davies We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses. We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management. Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.

The Premium Audit Coordinator acts as a liaison between various stakeholders to facilitate the flow of work and ensure proper preparation for premium audits. This role involves handling a high volume of calls and managing appointments effectively. | A High School Diploma or GED is required along with excellent computer skills and a commitment to customer service. The candidate should be an excellent team player with strong communication and multitasking abilities. | Premium Audit Coordinator (Part-Time, Remote) Department: Risk Management and Loss Control Employment Type: Permanent - Full Time Location: Grand Rapids, MI Reporting To: Sharon Warner Compensation: $14.00 - $15.00 / hour Description Our Story Imagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America, we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors. What's in Store Davies Risk Services is on the lookout for an experienced Premium Audit Coordinator who will work directly with the branch team to provide assistant functions to our field representatives. Reporting to the Branch Manager, you will perform a variety of tasks related to the preparation of reports and appointments. You will also spend time completing inbound calls with insureds and audit representatives to encourage the appropriate preparation for upcoming premium audits. Key Responsibilities Acts as a liaison between the Phone Audit Manager and Phone Auditors to facilitate the flow of work High call volume averaging 8-12 calls per hour during business hours Acts as a liaison between insureds and field representatives when setting up audit or inspection appointments Assists with determining needs, scheduling or cancelling appointments, or referring the insured to the correct staff person Correspond with policyholders, CPA’s, bookkeepers, agents to gather additional information as needed Communicates audit needs to the insured to help ensure information is prepared for the Phone Auditor Maintains and updates contact notes on each assigned job in AuSum Makes calls to check on status of information including insurance agent calls Handles all calls in a professional and welcoming manner and uses tact when explaining this process and reasoning for the inquiry Attaches information and adds progress notes as it becomes available in AuSum Assigns audits to Phone Auditors once information is received Support company values of We are Dynamic, We are Innovative, We are Connected, and We Succeed Together Perform other duties as assigned This is a part-time, home-based job. Skills, knowledge & expertise High School Diploma or GED required Excellent computer skills including experience in the Microsoft Office Suite Commitment to providing exceptional customer service Excellent team player with interpersonal skills Communication: Balancing listening and talking, speaking, and writing clearly and accurately, influencing others, keeping others informed Attention to Detail: Listen to information from policyholders and clients alike Efficiency: Planning, managing time well, being on time, being cost conscious, thinking of better ways to do things Multitasking: Handles distractions well, adaptable to new responsibilities; ability to quickly switch between tasks and adapt to changes easily Benefits Benefits At Davies North America, we are dedicated to supporting the well-being and future of our qualifying employees. Our comprehensive benefits package includes: Medical, dental, and vision plans to ensure your health and that of your family. A 401k plan with employer matching to help you build a secure financial future. Our time-off policies, including Discretionary Time Off for exempt employees and Paid Time Off (PTO) package for non-exempt employees, reflect our commitment to promoting a healthy work environment. Paid holidays. Life insurance and both short-term and long-term disability plans, providing essential financial protection for you and your loved ones. Diversity and Inclusion Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard.