Darkroom

Developing and leading integrated growth strategies for high-growth brands, managing large-scale paid media campaigns, and overseeing cross-functional teams to scale brands through digital advertising. | Over 10 years of paid media experience, expertise in DTC and e-commerce, strong financial acumen with P&L management, and proven ability to lead large teams and client relationships. | About Darkroom Darkroom is the leading next-generation growth marketing firm engineering the brands of tomorrow. Founded in 2017, we set out to redefine what a modern agency could be, by replacing the inertia of legacy advertising behemoths with a model built for speed, intelligence, and measurable impact. At our core, Darkroom is a human services company powered by Matter, a universal AI commerce layer that integrates executive-level strategy with proprietary agentic technology. This fusion enables our teams to deliver outsized returns by enhancing creative output, operational efficiency, and revenue generation across every stage of the customer journey. Our track record speaks for itself: billions in attributable revenue driven across e-commerce marketplaces, media networks, DTC ecosystems, and social commerce platforms. Every engagement feeds into our proprietary data infrastructure, enabling a continuous feedback loop that accelerates growth, improves margins, and compounds results across our client portfolio. What began as a boutique design studio has evolved into one of the fastest-growing private companies in America (Inc. 5000) and among the most effective performance media agencies of the 2020s (Varos). Our founders were recognized by Forbes 30 Under 30 for advancing the intersection of technology, marketing, and advertising, cementing Darkroom’s role as a defining player in the future of media innovation. About the Role As a Director of Media Strategy, you will be responsible for a small portfolio of game-changing brands that have engaged with Darkroom to accelerate their growth. You are one-half management consultant — spending your day dissecting inefficiencies within the business and marketing programs — and one-half marketing strategy leader, building and orchestrating a Darkroom team meant to deliver growth. This is a client-facing position meant for the best and brightest in growth marketing and media strategy, capable of leveraging their unique skillset. Perfect candidates will be obsessed with growth strategy for consumer brands, experts at deploying efficient omni-channel paid advertising campaigns that deliver impact, with particular expertise in and knowledge growing the DTC channel at large. You should be comfortably managing the go-to-market for fast-growth emerging brands pre-revenue as equally as managing a $50M DTC P&L for a household consumer brand. This position is the most senior position on a Darkroom omni-channel client engagement (meaning the client may be working with us across multiple sales channels — Amazon, DTC, TikTok Shop, Retail). Being successful in this role requires mastery of the DTC function, a willingness to understand (and master) how integrated paid media drives growth impact on the other channels (Amazon, Retail), and effective communication across teams and departments. You will be Directly managing the relationship with the client, scaling ad accounts upwards of $1M USD per month, and having excellent client relationship management skills. You live and growth strategy, funnel construction, and performance marketing. You want to be a part of the best team in the business at scaling brands through digital advertising. You’ll report to the Managing Director of the department and play a key role in scaling Darkroom’s footprint across a portfolio of high-growth consumer brands. You’ll be responsible for owning full funnel advertising efforts, including weekly client team touch-bases and QBRs, while working closely with all Darkroom teams to ensure performance goals are met. This is a fast-paced, high-accountability environment designed for marketers who are ambitious, curious, and ready to grow. You’ll gain hands-on experience in a broad range of verticals, while developing the skills needed to be a future CMO. Darkroom is a career incubator for ambitious talent looking to operate at the intersection of business, design, and innovation. What you’ll do: Develop integrated growth strategies that deliver millions in yearly growth for clients. Developing campaigns where all marketing channels are working together and be able to clearly articulate overall themes as well as trends across the paid media plan. Work on financial projections, budgets, P&L, and other financial documents to be shared internally, with the client, and used as a north star for work. Work with our data team to deliver financial projections, customer cohort analyses, and media plans. Work with Darkroom Finance team to project client spend and increase it based on performance. Leverage these data insights to develop unique marketing strategies across various industries. Lead multiple teams of designers, paid acquisition marketers, retention marketers, and data analysts across the globe for your client portfolio. Work with Darkroom success to develop fractional and dedicated marketing org charts based on client needs. You should apply if this sounds like you: 10+ years of paid media experience with a minimum of 7 years in DTC or E-Commerce. You are a master of the DTC P&L and are comfortable engaging in discussions around contribution margin, new customer revenue, and repeat revenue. You understand revenue is a derivative of AOV, CVR, CPM, Traffic and can articulate this in a marketing pro-forma. You have a great willingness to understand (and master) how integrated paid media drives growth impact on the other channels (Amazon, Retail), not just DTC. You are a master of constructing e-commerce funnels that include irresistible offers, healthy AOV, and speak to the UVPs of a product. You can build creative strategies off these funnels and communicate them clearly to the client. You are excited by complex challenges that require innovative marketing strategies to unlock scale. Your 5-10 year plan has you becoming a CMO or CEO of your own brand. You are excited by the challenge to work at the intersection of growth marketing, creative advertising, and financial analysis. You have an acute attention to detail and are capable of project managing large teams with various functions. You are able to be flexible, understand shifting client needs, deal with ambiguity, and adapt to the situation. You are not afraid to be a leader and deliver thoughtful direction that keeps projects on track. You are proficient in financial projections, dealing with P/Ls, and holding your own with Private Equity firms, CEOs, CFOs, or a management team when challenged to defend your strategies surrounding marketing movements and paths to scale. You are excited to work with innovative data models that give you unique insights into product, customer, and marketing data. You thrive on this data to develop new strategies. Know the entire acquisition marketing landscape, and have a perspective on how to build world-class campaigns in today’s changing landscape – this includes knowledge of the tools to use, running effective campaigns, the metrics to measure, and the proper attribution methodologies You like building teams and are comfortable being the quarterback, directing retention, paid media, creative, and data teams in harmony to deliver efficient growth. Experience in online sales channel strategies; Shopify, Amazon, third-party fulfillment, and wholesale. You understand media measurement and the differences between MTA, MMM, and In Platform attribution. You are keen to figure out how best to think about measurement for your clients. Working at Darkroom Darkroom is not a typical agency. We are looking for A players that want to build something great. There is no room in our organization for mediocrity and candidates that are not at the top of their game do not last. We move fast, think deeply, and expect every team member to bring insight and rigor to everything they touch. We hold a high bar for performance, creativity, and ownership — but we also support each other relentlessly. No egos, no red tape — just world-class talent building something remarkable.We believe in autonomy with accountability, truth over comfort, and outcomes over optics. If you want to build and win alongside some of the smartest people in the business, you’ll thrive here. Work-Life Balance: We recognize that time away from work is essential for growth and well-being. Our generous paid time off policy ensures you have the time you need to maintain a healthy work-life balance and perform at your best. Location, location, (or no) location: Remote-first culture with a strong community base. With Hubs in the Bay Area, New York, Philly, Lisbon, Sao Paulo, and Barcelona! Health & Wellness: Company-sponsored medical, dental, and vision benefits with, so you can stay as healthy as can be. Generous Quarterly Bonuses: Your productivity directly translates to your compensation. We offer a competitive quarterly bonus structure that is both substantial and customized to your role, ensuring your hard work is consistently and generously rewarded. Finances, growth, and retirement: After one year with Darkroom, we deliver a robust 401k program with company match, equity incentives, and a profit-sharing opportunity so we can help you save as the company grows. Endless opportunities for growth: Our agency is founded on an interdisciplinary approach, giving Darkroomers insights into services far beyond your job description. Grow your skills and interests beyond your niche and stay at the forefront of the industry through total immersion in cross-functional collaboration. Parental Leave: flexible parental leave benefits to support new parents during this important transition, ensuring time to bond with their families while maintaining work-life balance. Our Hiring Process and Compensation: The hiring process for this position typically follows three stages; phone screen, hiring manager, and Executive calls. Equal Opportunity Statement Darkroom is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements

Lead and scale the paid media practice across multiple digital platforms, managing teams and client growth. | Over 10 years in paid media, with proven expertise managing large budgets, and leadership experience in agency or high-growth environments. | About Darkroom Darkroom is the leading next-generation growth marketing firm engineering the brands of tomorrow. Founded in 2017, we set out to redefine what a modern agency could be, by replacing the inertia of legacy advertising behemoths with a model built for speed, intelligence, and measurable impact. At our core, Darkroom is a human services company powered by Matter, a universal AI commerce layer that integrates executive-level strategy with proprietary agentic technology. This fusion enables our teams to deliver outsized returns by enhancing creative output, operational efficiency, and revenue generation across every stage of the customer journey. Our track record speaks for itself: billions in attributable revenue driven across e-commerce marketplaces, media networks, DTC ecosystems, and social commerce platforms. Every engagement feeds into our proprietary data infrastructure, enabling a continuous feedback loop that accelerates growth, improves margins, and compounds results across our client portfolio. What began as a boutique design studio has evolved into one of the fastest-growing private companies in America (Inc. 5000) and among the most effective performance media agencies of the 2020s (Varos). Our founders were recognized by Forbes 30 Under 30 for advancing the intersection of technology, marketing, and advertising, cementing Darkroom’s role as a defining player in the future of media innovation. About the Role Darkroom is seeking a Managing Director of Paid Media to lead our paid media practice — the operational and strategic backbone of our client growth engine. You will drive performance, innovation, and growth across an integrated ecosystem of channels — Meta, TikTok, Google, Snap, Pinterest, AppLovin, and beyond — with a clear focus on scaling eCommerce and omnichannel brands through measurable, profitable media strategies. You are a media operator at heart — someone who has personally scaled 8-figure Meta budgets, built DTC growth machines from scratch, and led elite media teams inside agencies or high-growth consumer brands. You understand how media strategy, creative, and measurement intertwine to drive customer acquisition, retention, and P&L performance across sales channels (namely, Amazon, DTC, and at Retail). This is the most senior paid media role at Darkroom — responsible for setting the vision, standards, and strategy for the department, while directly influencing how we grow client revenue across every channel (Retail, DTC, Amazon, TikTok Shop). You will partner closely with the SVP, Strategy and executive team to refine and scale Darkroom’s media practice for the next era of digital growth. Being successful in this role requires mastery of the DTC function, mastery of the Meta channel (with proven in-platform experience managing eight-figure budgets), and a clear understanding of how paid media drives omni-channel business growth. Critical functions in your first 90 days include auditing the department’s service offerings alongside the CEO, ensuring alignment across Darkroom’s broader portfolio, and implementing operational processes that scale. Ongoing responsibilities will include team leadership, performance management, and cross-department collaboration to unify creative, media, and retail efforts into one revenue-driving ecosystem. This position is based in New York, NY, and requires U.S. work authorization. Core Responsibilities Media Strategy & Client Growth Own media strategy across Meta, Google, TikTok, AppLovin, and emerging platforms — with deep expertise in Meta performance, creative strategy, and measurement. Build and scale client P&Ls for DTC and omni-channel brands; model pro forma revenue, margin, and contribution scenarios. Develop innovative full-funnel growth strategies grounded in data, creative diversity, and performance insights. Partner with data and analytics teams to implement MMM, MTA, and in-platform attribution models; communicate insights clearly to clients and executives. Oversee client onboarding and ongoing strategy audits; ensure media plans ladder to profitable growth and scalable CAC/LTV dynamics. Lead monthly executive reviews with client leadership to assess performance, forecast growth, and ensure alignment across marketing and finance teams. Serve as the primary escalation point for client and internal challenges; operate as the accountable owner of performance and client satisfaction. Leadership & Team Development Lead and scale a best-in-class Paid Media Department — including Media Directors, Strategists, and Paid Social/Search Managers. Establish operational frameworks, workflows, and training systems to standardize excellence across all client accounts. Directly manage 10+ team members (and growing), ensuring strong KPI accountability, time allocation, and client success metrics. Partner with Recruiting to hire elite media talent with a DTC and Meta-first mindset. Conduct quarterly reviews and establish growth plans that align with both individual and departmental goals. Build a culture of curiosity, testing, and accountability — one that attracts the most capable paid media minds in the industry. Financial & Operational Management Oversee department-wide budgets, staffing, and financial performance, ensuring efficient resource allocation and sustainable margins. Partner with Finance to own ad spend reporting, forecasting, and revenue contribution models. Collaborate with the CEO to refine service models, improve margin, and reduce churn through operational excellence and client success. Lead the creation of a unified reporting and mission control dashboard that visualizes performance, health, and growth across all client accounts. What Makes You a Great Fit 10+ years in paid media and growth marketing, with 7+ years in DTC/eCommerce. Proven Meta expert — managed $10M+ monthly spend and scaled eCommerce brands across Beauty, CPG, Apparel, and Skincare. Deep understanding of media measurement, MMM/MTA, and the latest Meta and platform updates (ask: “Explain Andromeda” — if you can’t, this role isn’t the right fit). Prior experience leading media teams within top-tier agencies (Power Digital, MuteSix, Tinuiti, Metric Digital, WPromote) or scaling internal brand media functions. Mastery of the DTC P&L, contribution margin, and how traffic, CPM, CVR, and AOV interact to drive growth. Strategic yet deeply operational — capable of designing a growth playbook and managing execution down to the platform level. Strong understanding of creative strategy and testing within Meta — and how creative and media integrate for compounding performance. High EQ, low ego leader who thrives in fast-paced, client-facing, data-driven environments. Based in New York City with deep relationships and network within the digital performance ecosystem. Working at Darkroom Darkroom is not a typical agency. We are looking for A players that want to build something great. There is no room in our organization for mediocrity and candidates that are not at the top of their game do not last. We move fast, think deeply, and expect every team member to bring insight and rigor to everything they touch. We hold a high bar for performance, creativity, and ownership — but we also support each other relentlessly. No egos, no red tape — just world-class talent building something remarkable.We believe in autonomy with accountability, truth over comfort, and outcomes over optics. If you want to build and win alongside some of the smartest people in the business, you’ll thrive here. Work-Life Balance: We recognize that time away from work is essential for growth and well-being. Our generous paid time off policy ensures you have the time you need to maintain a healthy work-life balance and perform at your best. Location, location, (or no) location: Remote-first culture with a strong community base. With Hubs in the Bay Area, New York, Philly, Lisbon, Sao Paulo, and Barcelona! Health & Wellness: Company-sponsored medical, dental, and vision benefits with, so you can stay as healthy as can be. Generous Quarterly Bonuses: Your productivity directly translates to your compensation. We offer a competitive quarterly bonus structure that is both substantial and customized to your role, ensuring your hard work is consistently and generously rewarded. Finances, growth, and retirement: After one year with Darkroom, we deliver a robust 401k program with company match, equity incentives, and a profit-sharing opportunity so we can help you save as the company grows. Endless opportunities for growth: Our agency is founded on an interdisciplinary approach, giving Darkroomers insights into services far beyond your job description. Grow your skills and interests beyond your niche and stay at the forefront of the industry through total immersion in cross-functional collaboration. Parental Leave: flexible parental leave benefits to support new parents during this important transition, ensuring time to bond with their families while maintaining work-life balance. Our Hiring Process and Compensation: The hiring process for this position typically follows three stages; phone screen, hiring manager, and Executive calls. Equal Opportunity Statement Darkroom is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Lead client strategy and relationships for TikTok Shop accounts, oversee campaign performance and execution, and manage a team of account managers. | 4-6 years experience in account management or client strategy within e-commerce or social commerce, deep understanding of TikTok Shop and influencer dynamics, strong communication and leadership skills. | TikTok Shop Director Accounts Location: Remote Employment Type: Full-time About Darkroom We’re building the future of advertising—and we’re looking for sharp minds to help us do it. Darkroom is a next-gen, omnichannel growth marketing agency servicing some of the most exciting consumer brands in the world. We’re proud to be recognized by Inc. 5000 as one of the fastest-growing private companies in America and ranked top 1% in digital advertising by Varos. We’re scaling our TikTok Shop capabilities and are hiring a Director of Accounts to lead client strategy and relationships across our growing portfolio. In this role, you’ll serve as the primary point of contact for our brand partners, overseeing campaign performance, cross-functional execution, and client satisfaction on one of the world’s fastest-evolving commerce platforms. What You’ll Do Own Client Relationships: Serve as the strategic lead and day-to-day contact for TikTok Shop clients, ensuring alignment across goals, performance, and brand positioning. Drive Account Growth: Identify upsell opportunities and collaborate with leadership to expand client scope based on evolving business needs and marketplace trends. Oversee Execution: Partner with Strategists, Creator Managers, and Media teams to manage seamless campaign rollouts, from launch to optimization. Performance Leadership: Monitor client GMV, campaign KPIs, and affiliate performance; translate insights into action through structured reporting and strategy pivots. Cross-functional Leadership: Act as the connective tissue across internal teams—Strategy, Creative, Creator, and Paid—to deliver cohesive, high-impact campaigns. Market Expertise: Stay ahead of TikTok Shop innovations, tools, and competitive shifts to inform strategic planning and client education. Team Management: Mentor and manage a growing team of Account Managers and/or Associates to ensure delivery excellence across all client touchpoints. Who You Are 4–6 years of experience in account management or client strategy within an e-commerce, influencer/affiliate marketing, or performance media context. Deep understanding of TikTok Shop, social commerce, and creator/influencer dynamics. Experience owning client relationships, managing cross-functional teams, and delivering against performance metrics. Highly organized, with strong communication, presentation, and problem-solving skills. A strategic thinker with a client-first mindset and a passion for driving measurable growth. Comfortable in a fast-paced, evolving environment with multiple stakeholders. What It’s Like to Work at Darkroom We only seek out the best—from our clients to our people. Our team is our most sacred asset. In return, we offer: Unlimited Vacation & 10 Paid Holidays Remote-First Culture with hubs in NY, SF, Lisbon, São Paulo, Barcelona & more Comprehensive Health Benefits 401(k) with Company Match, Equity, and Profit Sharing Parental Leave & Wellness Stipends Endless Learning & Career Development across disciplines Equal Opportunity Statement Darkroom is an equal opportunity employer. We’re committed to diversity and inclusion across race, religion, gender identity, age, disability status, or background—and we welcome candidates from all walks of life.