D-Wave

Lead system administrators and guide secure, scalable infrastructure operations, setting priorities, managing performance, and providing hands-on technical direction. | Requires a bachelor’s degree in IT or Computer Science, at least 8 years of progressive systems administration experience, 3 years of leadership, and strong Microsoft infrastructure and cloud expertise. | About the role D-Wave is seeking a Manager, IT Systems to lead a small, high-impact System Administration team. This is a hands-on leadership role for team performance, priorities, and operational delivery. You'll provide technical direction and ensure infrastructure is secure, reliable and scalable. You'll partner with IT leadership and cross-functional teams to align team priorities with business needs and support the company’s growth. This is a Remote role within Florida, with Boca Raton being a bonus. What you'll do Team leadership Lead, coach, and develop a team of System Administrators; own hiring, onboarding, and performance management Set priorities and coverage, including on-call and after-hours rotation Build a culture of accountability, ownership, and continuous improvement Provide technical guidance, delegate work effectively, and adapt your management approach to individual team members Promote ownership and continuous improvement, using lessons learned from mistakes and operational issues to strengthen how the team works IT operations Own systems administration operations including ticketing, SLAs, escalations, patching, and compliance Architect, deploy, and maintain company infrastructure, keeping it modern, secure, and scalable Manage core security tools: firewalls, IDS, MDM, antivirus, and encryption management Administer the Atlassian Suite and core enterprise platforms: AD/LDAP, Entra ID, Intune, Microsoft 365, Zoom, GitHub Oversee governance and access for AI tools in use (Claude, ChatGPT, Fellow) Lead resolution of major incidents, outages, and root-cause investigations Review and approve changes to critical systems Build scripts and automation to reduce manual work across the team Operate effectively where processes are still evolving, using sound judgment and established best practices to keep work moving. Identify process and operational gaps, then establish documentation, standards, and scalable workflows needed for a more mature enterprise environment. Hands-on support Support the team with complex technical issues and escalations, including troubleshooting, documentation, communication, escalation, and follow-up. Given team size, remain hands-on with technical work as needed Cross-functional collaboration Align team priorities and roadmap with IT leadership and business needs Coordinate with DevOps on AWS connectivity; working familiarity with Kubernetes, Ansible, or Terraform Identify and act on issues that cross team boundaries, engaging the appropriate teams rather than allowing ownership gaps to delay resolution Partner with other managers and senior leaders on cross-functional initiatives and large-scale projects Exercise independent judgment while recognizing when decisions require broader input, approval, or escalation About You Bachelor's degree in IT, Computer Science, or equivalent experience 8+ years of progressive IT experience spanning systems administration and end-user support 3+ years leading or supervising IT staff, including hiring and performance management Strong expertise in Microsoft infrastructure: AD, Intune, Entra ID Experience with ITSM platforms and SLA-driven service delivery Working knowledge of AWS, GCP, or Azure, and tools like Atlassian and Microsoft 365 Strong judgment, problem-solving, and stakeholder management skills in a fast-paced, resource-lean environment Ability to set priorities, manage competing demands, and make decisions that support both short- and long-term team and business goals A D-Waver's DNA We look at the future and say “why not”; we see possibilities where others see problems or routines. We show the way ahead and are committed to achieving ambitious goals. We practice straight talk and listen generously to each other with empathy. We value different opinions and points of views. We ensure that we connect outside as well as inside to learn from others and inspire each other. We hold ourselves accountable for delivering results. We make decisions & take responsibility so that we can act & support each other. As leaders we motivate & engage our teams to undertake beyond what they originally thought possible, by developing our teams & creating the conditions for people to grow and empower themselves through enabling & coaching. Our Compensation Philosophy is Simple but Powerful: We believe providing D-Wavers with company ownership, competitive pay, and a range of meaningful benefits is the start of creating a culture where people want to give the best they’ve got — not because they’re simply making money, but because they’ve fallen in love with our vision, mission, values, and team. During the interview process, your Recruiter will review our total rewards (base, equity, bonus, perks, benefit, culture). The final offer is determined by your proficiencies within this level. Inclusion: We celebrate diverse perspectives to drive innovation in our pursuit. Our employees range from distinguished domain experts with decades of experience in their respective fields, to bright and motivated graduates eager to make their mark. Our diverse and innovative team will make you feel appreciated, supported and empower your career growth at D-Wave. The Fine Print: No 3rd party candidates will be accepted It is D-Wave policy to provide equal employment opportunity (EEO) to all persons regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, genetic information, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state/provincial, local law. Job seekers should be aware of fraudulent job offers from online scammers and only apply to roles listed on D-Wave Careers site using our applicant system. Note: We do not use text messaging or third-party messaging apps to communicate with applicants and will never ask for fees or financial commitment, so please exercise caution if you are approached in this way. Authentic communications will come from an @dwavesys.com email. For more information, please read our full Statement Regarding Job Recruiting Fraud Scams.

Design, build, and operate AI-powered tools and manage AI model deployment pipelines ensuring reliability and security. | 5+ years in DevOps, cloud infrastructure, AI applications including LLMs, bachelor's degree, Linux and CI/CD proficiency. | About the role D-Wave is seeking an experienced AI Platform DevOps Engineer to join our Product Development team. In this role, you will design, build, deploy, and operate AI-powered tools, platforms, and workflows that improve developer productivity, automate repetitive tasks, reduce operational overhead, and accelerate the delivery of our quantum computing technologies. Working alongside talented DevOps engineers and Product Development teams, you will help build and evolve our internal AI platform, integrating technologies such as Amazon Bedrock, AI agents, n8n, Artifactory, ArgoCD, and other supporting services into scalable, secure, and reliable development workflows. You will play a key role in designing and operating AI-powered development, on-call, and agentic workflows, partnering across engineering teams to prioritize, implement, and continuously improve AI initiatives that enable innovation across the organization. What you'll do Design, implement, and operate our internal AI tools platform Work with our development teams to streamline our internal AI build processes and release management (build processes and release management processes that incorporate AI (to function) and build processes and release management of AI-related tools, solutions, workflows) via continuous integration and deployment pipelines Build and operate deployment pipelines for models, prompts, and evaluations, including versioning, cost tracking, and rollback strategies Participate in security reviews and compliance efforts, designing and implementing the security controls, access rules, and service configurations needed to meet those requirements Apply DevOps best practices to testing and monitoring, continuously improving the performance, durability, and reliability of our internal AI platform Respond to operational incidents and development questions related to our internal AI platform and perform root-cause analysis Continuously monitor and improve the performance, durability, and reliability of our internal AI platform Promote AI best practices (usage policies, guardrails, and data handling standards) across development teams in-compliance with company policy Participate in AI office hours and lead group discussions Lead AI platform architecture discussions relating to model and design tradeoffs Join the on-call rotation to help ensure the high availability and reliability of D-Wave applications Required Bachelor’s degree in Computer Science, Computer Engineering, or a related technical discipline, or equivalent experience 5+ years of experience designing, deploying, operating, and troubleshooting modern cloud-based and on-premises infrastructure, DevOps platforms, or SaaS/PaaS environments Hands-on experience building and supporting production AI applications, including LLM applications, AI agents, workflow automation, or generative AI solutions Strong understanding of the LLM application stack, including prompt engineering, retrieval-augmented generation (RAG), embeddings, vector search, reranking, context management, structured outputs, tool use, evaluation, and AI security practices Experience with AWS generative AI technologies, including Amazon Bedrock and AgentCore, as well as agentic orchestration frameworks and interoperability protocols such as MCP and ACP Experience designing and operating CI/CD pipelines, infrastructure-as-code, artifact management, and containerized deployment environments using technologies such as Kubernetes, Terraform, ArgoCD, Artifactory, Jenkins, Git, or equivalent tools Strong Linux administration skills, including troubleshooting, log analysis, system diagnostics, SSH, certificates, security fundamentals, and automation using languages such as Python, Go, Groovy, or similar Experience integrating monitoring and observability solutions using tools such as Grafana, OpenSearch, Prometheus, InfluxDB, Zabbix, or equivalent technologies Experience integrating third-party services and APIs, including REST-based integrations, within Linux-based environments Ability to work independently, solve ambiguous technical problems, collaborate across teams, and translate business workflows into scalable technical solutions A D-Waver's DNA We look at the future and say “why not”; we see possibilities where others see problems or routines. We show the way ahead and are committed to achieving ambitious goals. We practice straight talk and listen generously to each other with empathy. We value different opinions and points of views. We ensure that we connect outside as well as inside to learn from others and inspire each other. We hold ourselves accountable for delivering results. We make decisions & take responsibility so that we can act & support each other. As leaders we motivate & engage our teams to undertake beyond what they originally thought possible, by developing our teams & creating the conditions for people to grow and empower themselves through enabling & coaching. Our Compensation Philosophy is Simple but Powerful: We believe providing D-Wavers with company ownership, competitive pay, and a range of meaningful benefits is the start of creating a culture where people want to give the best they’ve got — not because they’re simply making money, but because they’ve fallen in love with our vision, mission, values, and team. During the interview process, your Recruiter will review our total rewards (base, equity, bonus, perks, benefit, culture) offerings. The final offer is determined by your proficiencies within this level. Inclusion: We celebrate diverse perspectives to drive innovation in our pursuit. Our employees range from distinguished domain experts with decades of experience in their respective fields, to bright and motivated graduates eager to make their mark. Our diverse and innovative team will make you feel appreciated, supported and empower your career growth at D-Wave. The Fine Print: No 3rd party candidates will be accepted It is D-Wave policy to provide equal employment opportunity (EEO) to all persons regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, genetic information, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state/provincial, local law. The base pay range for this role is: $150,000 - $206,000 CAD per year $150,000 - $206,000 USD per year