1 open position available
Oversee dining room operations, supervise wait staff, ensure customer satisfaction, maintain food safety standards, and assist with budgeting and payroll. | High school diploma or equivalent, 2 years fine dining experience, supervisory experience preferred, flexible schedule, strong communication and customer service skills. | Provincial Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages lifestyle-focused senior living communities. Our company, which was built on our “Pillars of Excellence,” employs thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent experiences for our residents. We offer rewarding career opportunities that include: • Competitive wages • Access to wages before payday • Flexible scheduling options with full-time and part-time hours • Paid time off and Holidays (full-time) • Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time) • 401(K) with employer matching • Paid training • Opportunities for advancement • Meals and uniforms • Employee Assistance Program Our community is looking for a Culinary Services Supervisor to join our team. • Assist the Director of Culinary Services by overseeing the operations of the dining room, including the supervision and assistance of dining services’ Team Members. • Maintain a customer focused attitude at all times, while managing traffic flow and balancing the serving responsibilities among the food servers. • Ensure visibility during meal times by seating and greeting residents, addressing any concerns, and ensuring that their needs have been met. • Prepare schedules and assigning tasks to wait staff, including assigning of tables and closing duties; • Ensure uniform and personal appearances meets standards, customer service, and proper food handling techniques; • Trains wait staff on all operating procedures and menu education. • Ensures efficient operating within budgeted guidelines. • Promotes customer engagement activities and interacts with residents during meal times to monitor resident satisfaction or concerns about food service and develops plans to address as appropriate. • Facilitate highest quality and safety practices in all Food & Beverage sanitation standards and service to the residents in the dining room. • Maintains sanitation and control standards in the dining room and wait stations. • Ensures standards of cleanliness, hygiene, proper attire and health standards are maintained at all times by food service dining team. • Operates in compliance with State and federal government laws. • Monitors and evaluates food quality for presentation, temperature and serving portion size. Provides leadership and communicates with food kitchen personnel for adjustments and shares resident feedback. • Monitors and evaluates table service adequacy for timing, etiquette and thoroughness; provides service hospitality training and adjustments as appropriate. • Monitors and adjusts resident’s accounts for meal and charge accuracy. • Ensures floor charts and tables are set up correctly. • Assists servers as needed with table service. • Records and tracks daily sales transactions. • Assists with ordering in specific assigned areas (i.e. liquor) and maintaining budgetary compliance. • Maintains POS system through communication with IT support. • Assists Director with timekeeping procedures and practices, and payroll entries, as needed. Qualifications: • High school diploma or equivalent. • Two (2) years’ experience in fine dining. • Dining Room Supervisory experience preferred. • Must be able to work a flexible schedule including nights and weekends. • Excellent communication, organization and customer service skills. If having a direct impact on the lives of others is appealing to you, apply today and join our team! EOE D/V
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