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Oversee and develop strategies for online community engagement, platform management, and cross-functional collaboration to enhance customer satisfaction and business growth. | Proven leadership in online community management, strategic thinking, data-driven decision making, and excellent communication skills. | We're looking for a Director, Customer Community This role is Remote, United States The Director, Customer Community is responsible for overseeing and optimizing the online community platform and its engagement initiatives. The Director will develop and execute strategies to foster a vibrant and inclusive online community, ultimately driving customer satisfaction, retention, and business growth. This role requires a combination of strategic thinking, community management expertise, and leadership skills to ensure the community platform’s success and alignment with organizational goals. In this role you will… Strategy Development: Collaborate with leadership to establish the overall customer community strategy, goals, and targets. Develop and implement strategies to drive user engagement, promote community growth, and enhance community value. Platform Management: Oversee the management of the online community platform team, including its technical infrastructure, features and functionality. Continuously evaluate and optimize platforms to ensure intuitive user experience and support ongoing community growth. Community Engagement: Develop and execute engagement initiatives to foster a vibrant and active online community. Implement strategies to encourage meaningful interactions, facilitate knowledge sharing, and build strong relationships among community members. Content Strategy: Work closely with internal product, sales, service, and marketing teams to develop a content strategy that aligns with customer needs and interests. Ensure the creation and delivery of high quality, relevant content that drives engagement and supports community objectives. Community Guidelines and Policies: Establish and enforce community guidelines and policies to maintain and positive and respectful online environment. Regularly assess and update guidelines to address emerging needs and questions. Performance Monitoring and Reporting: Track key community metrics, such as user activity, engagement rates and sentiment analysis. Provide regular reports to leadership highlighting community performance, trends, and opportunities for improvement. Cross-Functional Collaboration: Collaborate with internal stakeholders, including marketing, customer success and product teams to align community initiatives with broader organizational strategies. Advocate for the customer community’s needs and represent their interests in cross-functional discussions. Industry Trends and Best Practices: Stay informed about the latest trends, technologies, and best practices in online community management. Apply industry insights to enhance the customer community platform, engagement strategies and overall community experience. You have what it takes if you have… Proven experience (5+ Years) in online community management, preferably in a leadership or strategic role Strong understanding of community platforms, social media and online collaboration tools Demonstrated ability to develop and execute community engagement strategies Excellent communication skills, with the ability to engage and influence diverse audiences Strategic thinker with the ability to translate organizational goals into actionable customer community initiatives Analytical Mindset with the ability to leverage data and metrics to drive decision making Strong leadership and management skills, with the ability to inspire and motivate through both formal and informal relationships Knowledge of Talent Management industry trends, emerging technologies and best practices Our Culture: Spark Greatness. Shatter Boundaries. Share Success. Are you ready? Because here, right now – is where the future of work is happening. Where curious disruptors and change innovators like you are helping communities and customers enable everyone – anywhere – to learn, grow and advance. To be better tomorrow than they are today. Who We Are: Cornerstone powers the potential of organizations and their people to thrive in a changing world. Cornerstone Galaxy, the complete AI-powered workforce agility platform, meets organizations where they are. With Galaxy, organizations can identify skills gaps and development opportunities, retain and engage top talent, and provide multimodal learning experiences to meet the diverse needs of the modern workforce. More than 7,000 organizations and 100 million+ users in 180+ countries and in nearly 50 languages use Cornerstone Galaxy to build high-performing, future-ready organizations and people today. Total Rewards: At Cornerstone, we are dedicated to inspiring excellence and pushing boundaries in everything we do. Our compensation strategy is based on three fundamental principles: equitable pay, market-driven research, and skill-based appraisals. As part of our mission to share success and empower individuals to thrive in an ever-changing world, the listed salary range is just one element of Cornerstone’s comprehensive compensation package. This compensation package may also include annual bonuses, short- and program-specific awards depending on the role, and a comprehensive benefit offering. The disclosed salary range reflects the geographic differential based on the location of the position if applicable. The starting salary for the successful applicant will depend on several job-related factors, including education, training, experience, certifications, location, business needs, and market demands. This range is based on a full-time position and may be adjusted in the future. Join us in shaping the future of work — tomorrow, together. Experience flexibility and empowerment in your career at Cornerstone. The BASE salary range for this position is: 150000 - 240000 USD. Check us out on LinkedIn, Comparably, Glassdoor, and Facebook! Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, religion, color, gender, sex, age, sexual orientation, gender identity, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at careers@csod.com or +1 855 454 8433. Read the EEO is the Law poster here, and the supplementary poster here Read the Read the Pay Transparency Nondiscrimination Provision poster here

Lead the development and execution of global marketing campaigns to drive awareness, engagement, and pipeline growth. | Extensive experience in developing and managing integrated B2B marketing campaigns, strong cross-functional collaboration skills, and leadership experience in marketing teams. | We're looking for a Senior Manager, Global Campaigns - United States This role is Remote, United States We're looking for a Senior Manager, Global Campaigns (REMOTE) Cornerstone is looking for a Senior Manager, Global Campaigns to join our Revenue Marketing team. If you are a creative, strategic, and entrepreneurial integrated campaigns leader with a track record of building effective, bold global marketing campaigns, this role is for you. This role will lead the continued evolution of the global campaigns function to operationalize the development and execution of campaigns that drive awareness, engagement and pipeline growth. We need someone willing to innovate, test, execute, and find new ways to bring Cornerstone’s leading solutions to our global markets. In this role you will… Own the full lifecycle and architecture of Cornerstone’s global campaigns, from ideation and strategy to budgets, execution, and optimization. Partner closely with cross-functional stakeholders in product marketing, content, brand, and field marketing to define campaign strategy, identify target audiences, align messaging, and influence the content ecosystem needed for high-impact activation. Translate business priorities and product value propositions into compelling, multichannel campaign plays designed to drive demand and generate pipeline. Drive integrated full funnel motions, ensuring consistent and effective activation across paid and owned channels inclusive of email, web, advertising, social, content, events, and ABM programs. Drive collaboration with regional teams for localization and market-specific adaptations that maximize local relevance while maintaining global brand cohesion. Maximise campaign effectiveness and adoption through enablement of global field marketing partners (train the trainer), who will activate and enable the campaign in target segments/GEOs Lead nurture programs that improve and accelerate conversion throughout the customer lifecycle. Establish repeatable processes and standardized frameworks for how global campaigns are planned, built, launched, and measured. Refine and maintain a unified KPI framework to track campaign performance, conversion rates, channel effectiveness, and pipeline impact. Build, mentor, and scale a multidisciplinary global team, creating the structure and capabilities needed to support long‑term campaign growth and operational maturity You’ve got what it takes if you… Speak campaigns fluently: 8+ years’ experience developing and running integrated, multichannel B2B campaigns Love to win: Proven track record of executing effective campaigns that drive closeable pipeline to reach company goals. Have a way with words: Strong ability to translate product messaging and customer insights into compelling, actionable campaign stories. Build strong relationships: Skilled in cultivating trust-based working relationships across different functional teams in a variety of geographies. Create cohesive teams: Demonstrated ability to lead productive, growth-oriented teams and drive operational excellence at scale. Seamlessly blend art and science: Creative mind that thrives on ways to inspire and engage target audiences that result in measurable, reportable business impact. Think marketing can be fun: Energetic and proactive team player with a sense of humor and ability to thrive in a dynamic environment. Our Culture: Spark Greatness. Shatter Boundaries. Share Success. Are you ready? Because here, right now – is where the future of work is happening. Where curious disruptors and change innovators like you are helping communities and customers enable everyone – anywhere – to learn, grow and advance. To be better tomorrow than they are today. Who We Are: Cornerstone powers the potential of organizations and their people to thrive in a changing world. Cornerstone Galaxy, the complete AI-powered workforce agility platform, meets organizations where they are. With Galaxy, organizations can identify skills gaps and development opportunities, retain and engage top talent, and provide multimodal learning experiences to meet the diverse needs of the modern workforce. More than 7,000 organizations and 100 million+ users in 180+ countries and in nearly 50 languages use Cornerstone Galaxy to build high-performing, future-ready organizations and people today. Total Rewards: At Cornerstone, we are dedicated to inspiring excellence and pushing boundaries in everything we do. Our compensation strategy is based on three fundamental principles: equitable pay, market-driven research, and skill-based appraisals. As part of our mission to share success and empower individuals to thrive in an ever-changing world, the listed salary range is just one element of Cornerstone’s comprehensive compensation package. This compensation package may also include annual bonuses, short- and program-specific awards depending on the role, and a comprehensive benefit offering. The disclosed salary range reflects the geographic differential based on the location of the position if applicable. The starting salary for the successful applicant will depend on several job-related factors, including education, training, experience, certifications, location, business needs, and market demands. This range is based on a full-time position and may be adjusted in the future. Join us in shaping the future of work — tomorrow, together. Experience flexibility and empowerment in your career at Cornerstone. The BASE salary range for this position is: 127700 - 204300 USD. Check us out on LinkedIn, Comparably, Glassdoor, and Facebook! Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, religion, color, gender, sex, age, sexual orientation, gender identity, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at careers@csod.com or +1 855 454 8433. Read the EEO is the Law poster here, and the supplementary poster here Read the Read the Pay Transparency Nondiscrimination Provision poster here