Curana Health, Inc.

Own and scale HR service delivery, lead HR systems and process optimization, and build a high-performing HR team. | 8+ years of HR operations experience, hands-on Workday expertise, and proven process design and project management skills. | At Curana Health, we’re on a mission to radically improve the health, happiness, and dignity of older adults—and we’re looking for passionate people to help us do it. As a national leader in value-based care, we offer senior living communities and skilled nursing facilities a wide range of solutions (including on-site primary care services, Accountable Care Organizations, and Medicare Advantage Special Needs Plans) proven to enhance health outcomes, streamline operations, and create new financial opportunities. Founded in 2021, we’ve grown quickly—now serving 200,000+ seniors in 1,500+ communities across 32 states. Our team includes more than 1,000 clinicians alongside care coordinators, analysts, operators, and professionals from all backgrounds, all working together to deliver high-quality, proactive solutions for senior living operators and those they care for. If you’re looking to make a meaningful impact on the senior healthcare landscape, you’re in the right place—and we look forward to working with you. For more information about our company, visit CuranaHealth.com. Summary At Curana Health, we’re scaling fast—and we’re intentional about how we scale. We’re looking for a Director of HR Operations who brings a strong operations mindset, a passion for process improvement, and a track record of building scalable service delivery models. This role is ideal for someone who loves turning complexity into clarity, building systems that work, and using data and dashboards to drive smart decisions—and the leadership instincts of someone who has owned end-to-end operations and now applies that mindset within Healthcare People Operations to support a rapidly scaling organization. You’ll own Curana’s HR service delivery engine and help design the future of how HR operates across a national, mission-driven healthcare organization. Essential Duties & Responsibilities Own and scale HR service delivery Design and run Curana’s HR Help Desk, including SLAs, routing, tiered support, and a searchable knowledge base. Build and publish dashboards that show volume, turnaround time, root causes, and trends—and use them to drive continuous improvement. Lead Workday operations and people systems execution Partner closely with HRIS to design and maintain transaction workflows (onboarding, offboarding, job changes, performance, goals, job architecture). Establish data governance, testing practices, and release/cutover processes that keep the system stable and trustworthy. Create operational excellence through standardization Build and govern HR SOPs, documentation, and SharePoint architecture with clear version control and audit cycles. Ensure Curana is always “audit ready” through strong documentation and process discipline. Oversee benefits, LOA, and ADA operations Provide daily oversight of Benefits and LOA teams, resolve escalations, and ensure regulatory compliance. Drive M&A HR operations Lead pre-close readiness, data migration, credentialing coordination, access provisioning, and onboarding waves. Stabilize HR operations post–Day 1 and integrate new entities into Curana’s operating model. Guide fleet operations governance Partner with Risk and Legal on policies, documentation, communications, and incident handling. Build and develop a high-performing team Lead HR Generalists, HR Ops Coordinators, HR Support Specialists, Benefits, and LOA team members. Clarify roles, balance workloads, and coach toward a service-oriented, data-driven culture. Tell the story with data Deliver monthly HR Ops insights to HR leadership (SLA performance, error rates, root causes, improvement plans). Qualifications Who You Are A strong operator who has led complex, high-volume environments and loves building scalable processes. Comfortable living in dashboards and using data to prioritize and influence. Calm in ambiguity, structured in execution, and energized by growth. What You Bring 8+ years of HR operations and/or systems leadership experience. Hands-on Workday experience required. Proven strength in process design, project management, and continuous improvement. Experience building or scaling HR shared services or service delivery models.

Support HR service delivery, manage office and workplace operations, and assist with fleet and policy documentation. | Requires 1-3 years supporting HR operations, strong organizational skills, and proficiency with administrative tools. | At Curana Health, we’re on a mission to radically improve the health, happiness, and dignity of older adults—and we’re looking for passionate people to help us do it. As a national leader in value-based care, we offer senior living communities and skilled nursing facilities a wide range of solutions (including on-site primary care services, Accountable Care Organizations, and Medicare Advantage Special Needs Plans) proven to enhance health outcomes, streamline operations, and create new financial opportunities. Founded in 2021, we’ve grown quickly—now serving 200,000+ seniors in 1,500+ communities across 32 states. Our team includes more than 1,000 clinicians alongside care coordinators, analysts, operators, and professionals from all backgrounds, all working together to deliver high-quality, proactive solutions for senior living operators and those they care for. If you’re looking to make a meaningful impact on the senior healthcare landscape, you’re in the right place—and we look forward to working with you. For more information about our company, visit CuranaHealth.com. Summary The HR & Office Operations Coordinator reports to the HR team and supports the day-to-day operations of Curana Health’s headquarters in Austin while providing essential HR administrative, documentation, and program support. This role delivers Tier 0/Tier 1 HR service support, helps maintain accurate HR data and records, and ensures office operations run smoothly in a primarily remote organization. This position is ideal for someone who is highly organized, detail-oriented, and comfortable balancing operational, administrative, and people-focused work with a high degree of independence. Essential Duties & Responsibilities HR Service Delivery & Administrative Support • Serve as a Tier 0/Tier 1 HR Help Desk responder by handling intake, resolving common requests, and routing inquiries appropriately. • Execute routine HR transactions and data entry in Workday; perform spot checks and assist with basic data audits. • Support HR administrative processes including onboarding logistics, offboarding coordination, document management, and employee records maintenance. • Assist with policy administration, acknowledgments, and tracking of required documentation. • Govern HR documentation (SharePoint organization, version control, SOP formatting) and support Compliance360 postings and acknowledgments. • Surface recurring issues and recommend knowledge base or SOP updates to reduce repeat requests. • Provide general administrative support to the HR team as needed. Office & Workplace Operations • Coordinate visitor logistics, including meeting setup, catering, workspace preparation, and access. • Maintain cleanliness, organization, and supply levels in shared office and breakroom spaces. • Submit maintenance requests and coordinate with vendors for facility needs. • Manage office, shipping, and fulfillment supplies. • Sort, scan, and route incoming mail; forward time-sensitive or confidential items appropriately. • Handle outgoing shipments and oversee shipping logistics. • Oversee secure document shredding and proper disposal of confidential materials. • Track and reconcile small orders, purchases, and expenses. • Fulfill and ship approved company materials, including coordinating printing, reviewing drafts for accuracy, and managing delivery timelines. • Maintain accurate digital and physical records related to office operations. Fleet & Program Policy Support • Support administrative and policy aspects of the company fleet program, including maintaining documentation and required acknowledgments. • Assist with fleet policy updates, communication, and distribution. • Track training completion, compliance documentation, and program records. • Support basic reporting and documentation to ensure fleet programs align with policy and compliance requirements. • Partner with HR and Operations on continuous improvements related to program documentation and processes. Qualifications Education and Experience: • High school diploma or equivalent required; Associate’s degree preferred. • 1–3 years of experience in HR, office administration, or operational support roles. • Prior experience supporting HR operations, help desk workflows, or policy/documentation administration preferred. Knowledge and Skills: • Strong organizational and time management skills. • Excellent written and verbal communication. • Ability to work independently in a low-traffic office setting. • Proficient in using standard office equipment (scanners, printers, copiers, postage meters). • Comfortable using email, spreadsheets, and basic administrative software. • Ability to manage multiple tasks and shifting priorities with minimal supervision. • Comfortable coordinating with external vendors and working with internal stakeholders. • Familiarity with vehicle or asset tracking systems is a plus. Physical Demands and Environment: • Ability to lift packages (up to 25 lbs). • Frequent standing, walking, and light physical activity. • Ability to remain calm under stress. • Must be capable of performing the job functions of this position with or without reasonable accommodation. Travel: • Minimal travel; occasional offsite errands or storage unit visits may be required. • Must have reliable transportation for commuting to the office and occasional local errands. Other Requirements: • Maintain an orderly, confidential and safe work environment. • Adhere to all Company and department policies and procedures. • Maintain digital and physical records related to office operations. • Perform other duties as assigned.

Oversee procurement, inventory, and vendor relationships for medical supplies and equipment, ensuring supply availability, cost-effectiveness, and compliance. | Requires 3-5 years in medical supply or procurement, with knowledge of healthcare purchasing, vendor management, and regulatory standards. | At Curana Health, we’re on a mission to radically improve the health, happiness, and dignity of older adults—and we’re looking for passionate people to help us do it. As a national leader in value-based care, we offer senior living communities and skilled nursing facilities a wide range of solutions (including on-site primary care services, Accountable Care Organizations, and Medicare Advantage Special Needs Plans) proven to enhance health outcomes, streamline operations, and create new financial opportunities. Founded in 2021, we’ve grown quickly—now serving 200,000+ seniors in 1,500+ communities across 32 states. Our team includes more than 1,000 clinicians alongside care coordinators, analysts, operators, and professionals from all backgrounds, all working together to deliver high-quality, proactive solutions for senior living operators and those they care for. If you’re looking to make a meaningful impact on the senior healthcare landscape, you’re in the right place—and we look forward to working with you. For more information about our company, visit CuranaHealth.com. Summary The Medical Supply and Vendor Manager is responsible for overseeing the procurement, inventory, and vendor relationships for medical supplies, equipment, and services across the organization. This role ensures reliable supply availability, cost-effective purchasing, and compliance with quality and regulatory standards. The manager also leads the evaluation and onboarding of new vendors while maintaining strong partnerships with existing suppliers. Essential Duties & Responsibilities Supply Chain & Inventory Management Manage ordering, inventory levels, and distribution of medical supplies and equipment Ensure adequate stock levels to support clinical operations while minimizing waste and overstock Develop and maintain standardized supply lists across locations Monitor product usage trends and forecast supply needs Build and ship a “clinic on wheels” rolling bag Vendor Management & Procurement Manage relationships with existing vendors, including performance monitoring and issue resolution Evaluate, select, and onboard new vendors based on quality, cost, reliability, and compliance Negotiate contracts, pricing, and service agreements to achieve cost savings and value Coordinate vendor communications related to product updates, recalls, and backorders New Vendor Evaluation & Onboarding Lead the vetting process for new vendors, including credentialing, compliance checks, and contract review Ensure vendors meet organizational, regulatory, and quality standards Coordinate trials or pilots of new products and supplies with clinical teams Maintain vendor documentation and approval records Compliance & Quality Assurance Ensure medical supplies and vendors comply with federal, state, and local regulations Monitor product quality, safety alerts, and recalls Cost Management & Reporting Track supply costs and identify opportunities for cost reduction and standardization Support budgeting and forecasting for medical supplies Cross-Functional Collaboration Partner with clinical leaders, operations, finance, and compliance teams Support new clinic openings, expansions, and operational changes Serve as a primary point of contact for supply and vendor-related questions Other job duties are assigned Qualifications Required Bachelor’s degree in healthcare administration, business, supply chain management, or related field (or equivalent experience) 3–5 years of experience in medical supply management, procurement, or vendor management Knowledge of medical supplies, equipment, and healthcare purchasing processes Strong negotiation, organizational, and analytical skills Experience working with vendors, contracts, and inventory systems Preferred Experience in multi-site healthcare or clinic environments Familiarity with healthcare regulations and compliance standards Experience with ERP, inventory management, or purchasing systems Certification in supply chain management (e.g., CMRP, CSCP) We’re thrilled to announce that Curana Health has been named the 147th fastest growing, privately owned company in the nation on Inc. magazine’s prestigious Inc. 5000 list. Curana also ranked 16th in the “Healthcare & Medical” industry category and 21st in Texas. This recognition underscores Curana Health’s impact in transforming senior housing by supporting operator stability and ensuring seniors receive the high-quality care they deserve.

As a Medical Credentialing Coordinator, you will manage the credentialing and re-credentialing processes for healthcare providers, ensuring compliance with standards. You will also maintain accurate credentialing files and track expiration dates for licenses and certifications. | A high school diploma or GED is required, with a preference for a bachelor's degree. Candidates should have 2-3 years of experience in credentialing or healthcare administration, with strong organizational skills and knowledge of compliance. | At Curana Health, we’re on a mission to radically improve the health, happiness, and dignity of older adults—and we’re looking for passionate people to help us do it. As a national leader in value-based care, we offer senior living communities and skilled nursing facilities a wide range of solutions (including on-site primary care services, Accountable Care Organizations, and Medicare Advantage Special Needs Plans) proven to enhance health outcomes, streamline operations, and create new financial opportunities. Founded in 2021, we’ve grown quickly—now serving 200,000+ seniors in 1,500+ communities across 32 states. Our team includes more than 1,000 clinicians alongside care coordinators, analysts, operators, and professionals from all backgrounds, all working together to deliver high-quality, proactive solutions for senior living operators and those they care for. If you’re looking to make a meaningful impact on the senior healthcare landscape, you’re in the right place—and we look forward to working with you. For more information about our company, visit CuranaHealth.com. Summary As a Medical Credentialing Coordinator, you’ll play a vital role in ensuring our providers meet the highest standards of care and compliance. You’ll oversee the full lifecycle of credentialing and re-credentialing, helping us maintain trust with patients, providers, and regulators while keeping operations running smoothly. This is a great opportunity for someone who thrives on precision, organization, and collaboration—and who wants to directly impact the quality and safety of care we deliver every day. Essential Duties & Responsibilities Credentialing Excellence Manage the credentialing and re-credentialing processes for physicians, nurses, and allied health professionals. Verify licenses, certifications, education, training, and work history to ensure providers are fully qualified. Maintain accurate and complete credentialing files, ensuring all staff are cleared before providing care. Compliance & Standards Stay current on federal, state, and accreditation requirements (CMS, Joint Commission, NCQA, etc.). Track expiration dates for licensure, certifications, and accreditations to ensure seamless renewals. Safeguard provider and facility compliance with healthcare laws and standards at all times. Data & Reporting Maintain up-to-date credentialing databases and systems. Create reports for leadership and regulatory agencies. Ensure confidentiality and compliance with HIPAA and other privacy regulations. Collaboration & Communication Serve as the go-to contact for providers, accreditation organizations, and external vendors. Partner with HR, Medical Staff Services, and leadership to keep credentialing processes on track. Provide updates and proactive recommendations on credentialing status and timelines. Qualifications Education & Experience High School Diploma or GED required; Bachelor’s degree preferred. 2–3 years of credentialing, healthcare administration, or related experience. Background in medical staff services, healthcare compliance, or insurance credentialing a plus. Skills & Strengths Solid knowledge of credentialing processes and healthcare compliance. Strong organizational skills and eye for detail—you don’t let things slip through the cracks. Comfortable using credentialing databases and related software. Excellent communicator—clear, professional, and collaborative. Able to balance multiple priorities while meeting deadlines. We’re thrilled to announce that Curana Health has been named the 147th fastest growing, privately owned company in the nation on Inc. magazine’s prestigious Inc. 5000 list. Curana also ranked 16th in the “Healthcare & Medical” industry category and 21st in Texas. This recognition underscores Curana Health’s impact in transforming senior housing by supporting operator stability and ensuring seniors receive the high-quality care they deserve.

Plan and execute HR integration workstreams during acquisitions, manage benefits transitions, mitigate risks, and serve as liaison between HR and business stakeholders. | 2-3 years HR consulting or management consulting with HR focus, bachelor's degree, strong project leadership, communication skills, and proficiency in Excel and PowerPoint. | At Curana Health, we’re on a mission to radically improve the health, happiness, and dignity of older adults—and we’re looking for passionate people to help us do it. As a national leader in value-based care, we offer senior living communities and skilled nursing facilities a wide range of solutions (including on-site primary care services, Accountable Care Organizations, and Medicare Advantage Special Needs Plans) proven to enhance health outcomes, streamline operations, and create new financial opportunities. Founded in 2021, we’ve grown quickly—now serving 200,000+ seniors in 1,500+ communities across 32 states. Our team includes more than 1,000 clinicians alongside care coordinators, analysts, operators, and professionals from all backgrounds, all working together to deliver high-quality, proactive solutions for senior living operators and those they care for. If you’re looking to make a meaningful impact on the senior healthcare landscape, you’re in the right place—and we look forward to working with you. For more information about our company, visit CuranaHealth.com. Summary As part of our growth strategy through strategic acquisitions, we’re seeking an HR Integration Project Manager to play a critical role in driving seamless HR integration during acquisitions and transitions. This position will be responsible for planning and executing on the HR integration of medical group acquisitions. They will serve as a liaison between the HR department, integration department and other business stakeholders. This role will report to the Head of Integration, with a close dotted line relationship to the Chief People Officer. This role is ideal for someone with 2–3 years of HR consulting or management consulting experience with an HR focus, who thrives in dynamic, fast-paced environments and is passionate about creating strong people-focused integration outcomes. You’ll partner closely with HR subject matter experts, benefits vendors, and the integration lead to ensure that employees experience a smooth transition—while mitigating risk and aligning HR practices with our mission and strategy. Essential Duties & Responsibilities Own HR Integration Deliverables: Meet with HR SMEs to define, track, and deliver HR integration workstreams on time. Benefits Transition Support: Partner with benefits vendors to develop crosswalk reports and ensure continuity of coverage. Project Planning: Create, manage, and maintain detailed project plans for HR workstreams, ensuring alignment with the broader integration timeline. Risk Management: Identify risks across HR functions and lead efforts to mitigate or escalate issues proactively. Key Deliverables: Collaborate with HR SMEs and Integration leads to build due diligence and integration deliverables. Stakeholder Management: Serve as the primary point of contact for the seller’s HR team during the integration phase, supporting both diligence and transition. Cross-Functional Collaboration: Support the integration lead in seller management and ensure clear, consistent communication across teams. Qualifications Education: Bachelor’s degree required. Experience: 2–3+ years in HR consulting, management consulting with an HR focus, or in HR program or project management at a fast-paced healthcare startup Subject Matter Expertise: Solid foundational understanding of key HR domains applicable to integrations such as compensation and benefits. Project Leadership: Proven ability to lead cross-functional projects and deliver results in ambiguous, fast-moving environments. Communication: Strong written and verbal skills with experience creating executive-ready deliverables and presentations. Mindset: Detail-oriented, collaborative, and passionate about improving healthcare delivery and outcomes for underserved populations. Software Proficiency: Proficient in Excel and PowerPoint. Compensation & Benefits Salary Range: USD $100,000 – $130,000 annually Final offer will be based on factors such as education, work experience, and certifications. In addition to competitive pay, Curana Health offers: Comprehensive benefits package 401(k) retirement plan Paid Time Off (PTO) Paid holidays (All benefits are subject to eligibility requirements.) We’re thrilled to announce that Curana Health has been named the 147th fastest growing, privately owned company in the nation on Inc. magazine’s prestigious Inc. 5000 list. Curana also ranked 16th in the “Healthcare & Medical” industry category and 21st in Texas. This recognition underscores Curana Health’s impact in transforming senior housing by supporting operator stability and ensuring seniors receive the high-quality care they deserve.

The role involves responding to member and provider inquiries related to Medicare benefits, eligibility, claims, and enrollment through phone and written communication. Responsibilities include analyzing and resolving issues, documenting outcomes, and maintaining accurate records in internal systems. | Candidates must have a high school diploma or GED, with health insurance experience required and Medicare experience preferred. Proficient written and oral communication skills, exceptional interpersonal skills, and proficiency in Microsoft Office Suite are also necessary. | Curana Health is a provider of value-based primary care services for the senior living industry, including skilled nursing facilities, assisted & independent living communities, Memory Care units, and affordable senior housing sites. Our 1,000+ clinicians serve more than 1,500 senior living community partners across 34 states, and Curana participates in various innovative CMS programs (including owned-and-operated Accountable Care Organizations and Medicare Advantage plans). With rapid year-over-year growth since our founding in 2021, Curana is setting a new standard in innovative care delivery for seniors with high-risk, complex clinical needs, many of whom have been historically underserved by the healthcare system. Our mission: To radically improve the health, happiness and dignity of senior living residents. Summary The role involves responding to member and provider inquiries related to Medicare benefits, eligibility, claims, and enrollment through phone and written communication. Responsibilities include analyzing and resolving issues, documenting outcomes, maintaining accurate records in internal systems, and ensuring timely follow-up. The position also supports positive member and provider relations, collaborates across departments to address service issues, and contributes to contact center documentation. Essential Duties & Responsibilities Responds to Member/Provider questions via telephone and written correspondence regarding Medicare benefits, enrollment questions, change requests, eligibility, and claims. Analyzes problems and provides information/solutions. Utilizes internal systems to obtain and extract information, documents information, activities, and changes in the database. Thoroughly documents inquiry outcomes for accurate tracking and analysis. Develops and maintains positive member/provider relations and coordinates with various functions within the company to ensure requests and questions are handled appropriately and in a timely manner. Researches and analyzes data to address operational challenges and member/provider service issues. Requires knowledge of health insurance benefits. Seeks, understands, and responds to the needs and expectations of internal and external customers. Create and manage documentation specific to contact center Other duties as assigned. Qualifications H.S. graduate or GED; Heath insurance experience required. Medicare experience preferred. Medicare Advantage plans experience is a bonus. Customer service and Call center experience preferred. Proficient written and oral communication skills required. Compliance, at all times, with CMS regulations regarding Medicare Advantage Plans Exceptional interpersonal skills with demonstrated ability to work independently as well as with a team; Exceptional organizational skills Proficiency in computer skills including Microsoft Office Suite products Curana Health is dedicated to the principles of Equal Employment Opportunity. We affirm, in policy and practice, our commitment to diversity. We do not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable or state law, genetic information, or any other characteristic protected by applicable federal, state and local laws and ordinances. The EEO policy applies to all personnel matters as outlined in our company policy including recruitment, hiring, transfers, and general treatment during employment. *The company is unable to provide sponsorship for a visa at this time (H1B or otherwise).