Cummins Inc.

Oversee service operations, develop staff, improve processes, monitor performance, and maintain customer satisfaction. | Relevant college degree or equivalent experience, significant technical and supervisory experience, conflict resolution skills, and service operations knowledge. | DESCRIPTION We are looking for a talented Service Manager to join our team specializing in Service for Cummins, Inc. in Bronx, NY. In this role, you will make an impact in the following ways: • Manage Operations : Oversee all service operations, including service staff and supervisors, and resolve complex business problems. • Employee Development : Provide timely and constructive performance feedback, develop employees, and offer career growth opportunities. • Continuous Improvement : Lead activities to review, change, and improve processes in line with customer expectations and organizational goals. • Performance Monitoring : Regularly review key performance indicators for service operations and address issues and opportunities. • Quality Assurance : Ensure the work produced meets company standards and maintains customer satisfaction. • Trend Analysis : Identify trends and initiate necessary changes or improvements to achieve goals while ensuring uninterrupted service levels. • Customer Relationships : Establish and maintain positive and professional relationships with key customers. • Goal Setting : Set goals and targets for service operations, measure performance, and maintain high levels of customer satisfaction. RESPONSIBILITIES To be successful in this role you will need the following: • Communicates effectively - Understand the unique needs of different audiences and adapt your message accordingly.Use various modes of communication to ensure clarity and effectiveness. • Customer focus - Engage with customers regularly to understand their needs and preferences. Develop and provide customer-centric solutions that address their specific needs and enhance their experience with your services or products. • Service Capability, Capacity and Coverage - Use the Service Capability, Capacity, and Coverage process to align your services with customer expectations and business priorities.Regularly review service capability metrics to identify areas for improvement and prioritize channel development opportunities within the service network.Provide consistent service through available parts, information, tools, and qualified technicians according to published standards. • Service Documentation - Create and verify customer, equipment, and technical information accurately. Use required service tools to capture specific data.Adhere to established procedures and document all necessary information in the service management system to maintain an accurate record of the work done. QUALIFICATIONS Education/Experience: • College, university, or equivalent degree in a relevant discipline or relevant experience equivalent required. • This position may require licensing for compliance with export controls or sanctions regulations. • Significant level of relevant technical experience, including supervisory experience, required. Role will oversee service operations at a high level and coach supervisory staff to do similar as they grow. Service operations knowledge required. Conflict resolution skills required. Bronx is a union shop. Compensation Please note that the salary range provided is a good faith estimate on the applicable range. The final salary offer will be determined after considering relevant factors, including a candidate’s qualifications and experience, where appropriate. Job Service Organization Cummins Inc. Role Category On-site with Flexibility Job Type Exempt - Experienced Min Salary $103200 Max Salary $154800 ReqID 2416567 Relocation Package No 100% On-Site No Cummins and E-Verify At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Visit http://EEOC.gov to know your rights on workplace discrimination.

Lead and manage project managers overseeing hyperscale data center power generation projects, ensuring strategic planning, execution, risk management, and team development. | Significant supervisory experience, college degree or equivalent, strong organizational and leadership skills, with preference for graduate level technical/business degree or equivalent experience. | Description We are looking for a talented Project Management Manager to join our team in Sales in Portland, OR. In this role, you will make an impact in the following ways:  • Strategic Project Planning You'll collaborate with business leaders to identify and prioritize initiatives that align with organizational goals, ensuring resources are invested in the most valuable projects. • Feasibility & Needs Analysis By conducting thorough assessments, you'll help determine realistic timelines and resource requirements, setting projects up for success from the start. • Project Oversight & Integration You’ll manage the full lifecycle of projects—from design to execution—ensuring seamless integration across departments and consistent communication throughout. • Mentorship & Issue Resolution Supporting Project Managers with problem-solving and coaching will elevate team performance and foster a culture of continuous improvement. • Risk Management & Quality Assurance You'll guide teams in using quality tools to assess and mitigate risks, helping projects stay on track and meet high standards. • Cross-Functional Collaboration Encouraging the use of diverse internal and external resources will enhance innovation and efficiency across projects. • Performance Monitoring & Success Metrics By tracking project outcomes and team performance, you'll ensure accountability and drive measurable results. • Team Leadership & Development Delegating strategically and providing developmental feedback will empower your team, build capabilities, and support long-term growth. Responsibilities To be successful in this role you will need the following: • Stakeholder Management & Influence Cultivate strong relationships and anticipate the needs of diverse stakeholders. Balance competing priorities to maintain alignment and trust across the organization. • Team Building & Empowerment Create high-performing teams with a shared identity. Leverage diverse skills and perspectives to foster collaboration and achieve common goals. • Effective & Adaptive Communication Deliver clear, multi-channel communications tailored to different audiences. Translate complex information into actionable insights that resonate with each group. • Customer-Centric Thinking Build strong customer relationships and integrate their perspectives into project planning and execution. Focus on delivering solutions that meet real needs and drive value. • Results Orientation & Resilience Maintain focus and drive outcomes even in challenging circumstances. Set clear goals, track progress, and hold teams accountable for delivering results. • Complexity Navigation & Problem Solving Analyze large volumes of sometimes conflicting information. Make sound decisions and solve problems effectively in dynamic environments. • Conflict & Change Management Address conflict constructively and guide teams through change using structured tools and processes. Ensure transitions are smooth and outcomes are sustained. • Project Management Mastery Apply best practices in scope, resource, and timeline management. Use proven tools to ensure projects are well-planned, efficiently executed, and deliver measurable impact. Qualifications Education, Licenses, Certifications: • College, university, or equivalent degree required. • This position may require licensing for compliance with export controls or sanctions regulations. Experience • Significant relevant experience, including supervisory experience, required. Additional Skills/Experience • Looking for a highly skilled individual with demonstrated experience leading and developing teams. • Candidate must demonstrate exceptional organizational, communication and planning skills in addition to project financial acumen and leadership skills. • Graduate level technical and/or business degree preferred. Demonstrated experience will be considered in lieu of education. Additional Information • Candidate will lead a team of project managers, including subordinate managers, in execution of hyperscale data center power generation projects facilitating procurement, build, delivery, commissioning and handover of equipment to a key account. • Physical location can be anywhere in the continental United States. Regular domestic travel to customer and vendor sites is required, averaging approximately 25%. Please note that the salary range provided is a good faith estimate on the applicable range. The final salary offer will be determined after considering relevant factors, including a candidate’s qualifications and experience, where appropriate. Job Sales Organization Cummins Inc. Role Category Hybrid Job Type Exempt - Experienced Min Salary $117600 Max Salary $176400 Application End Date 03-OCT-2025 ReqID 2419495 Relocation Package No Cummins and E-Verify At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Visit http://EEOC.gov to know your rights on workplace discrimination.