Cubesmart

Manage customer relationships, perform property maintenance, and handle administrative tasks at a self-storage facility. | Experience in customer service, basic computer skills, and ability to perform physical tasks; valid driver's license and reliable transportation are required. | Overview At CubeSmart, our culture makes the difference. When we say it’s what’s inside that counts, we are saying “you count” Responsibilities What CubeSmart Self Storage offers: • Weekly Pay - Putting money in your pocket more often • Excellent Schedule – Most shifts end at 6:00 p.m. and Sundays off* • Competitive Hourly Pay & Bonus • Paid Time Off – Vacation, Sick, & Holidays • Generous Health Benefits • 401k Retirement Plan with Company Match • Tuition Reimbursement • Self-Storage Discounts In your role at CubeSmart Self Storage, you will be required to manage and maintain your property. This includes skills in both customer service and property maintenance. The Property Manager is responsible for…. Customer Service: • Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a WOW! or 5 Star service. • Interacting face to face with customers, providing excellent service, and building rapport. • Meeting monthly sales goals and metrics. • Walking the property to perform lock checks and showing units to customers. • Working both independently and on a team renting self-storage spaces, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments • Managing the invoice review and approval responsibilities within database. • Processing invoices, manage reports and legal process of auctions. • Overseeing the store’s expense budget while maintaining store supplies and retail inventory. Property Maintenance: • Physical requirements include daily walks of the property, cleaning the units and the property, opening, and closing of the storage doors (up to 50 lbs.) • Maintaining facility which includes mopping, sweeping, changing light bulbs, cleaning out storage units, and similar light activities. • Keeping a clean and safe storage facility to ensure condition meets company guidelines (i.e., clean restrooms, landscaping, parking, and paving, fence, walls, doors) You’ll love working here because… YOU WILL MAKE A DIFFERENCE – YOU WILL BELONG TO A TEAM – YOU WILL GROW WITH US Qualifications You’d be great in this role if you have… • A positive and outgoing personality with a passion for helping people. • Experience in delivering high quality customer service to a diverse customer market. • Basic computer skills. We also want you to know that... • You must have the ability to work Saturdays. • Valid driver’s license and insurance with access to reliable transportation used during the workday. • While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder. • Some locations may require Sunday hours. Compensation: $18.72 - $20.29 per hour depending on experience plus bonus opportunities We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Manage capital improvements and maintenance projects for multiple stores, oversee contractors, manage budgets, ensure safety compliance, and travel frequently. | Five years of building maintenance or construction experience with multi-unit management, supervisory skills, budget management, and strong communication and negotiation abilities. | Overview CubeSmart seeks a professional and talented Facility Services Manager with multi-unit experience to join our growing team. This individual will manage construction and R&M projects in an assigned division, working with contractors and field teammates to ensure that facilities are properly maintained. This role also facilitates Divisional capital projects and manages service agreements. This position is based in our Boston, MA region and the candidate can live anywhere in New England. Who We Are At CubeSmart, we’re intentional about culture. You can experience it everywhere from our mission statement of “genuine care” to our “It’s What’s Inside That Counts” tagline to calling each other “teammates” rather than employees. This spirit fosters a fun and collaborative environment that has resulted in our rapid growth and being recognized amongst the top in our industry. CubeSmart’s award-winning team is made up of people who genuinely care. Teammates care about our customers and the life events and/or business needs they are facing. Teammates are passionate, responsible and understanding. The CubeSmart team is made up of people who have a can-do attitude, are committed to their own success and the success of the company, and lead by example. If this sounds like a team and culture that matches your personal values and motivations, we want to hear from you. Responsibilities • Oversees and manages the capital improvements and major maintenance projects for over 100 stores covering multiple states. • Maintains and evaluates service contracts by reviewing property requirements. Estimate future maintenance needs. Prepare bid specifications, solicits and reviews bids from contractors and negotiates contracts. Awards contracts related to routine and non-routine projects and oversee the proper completion of projects. • Works with District Managers and Senior District Managers to give direction and guidance on technical aspects of repair and maintenance. • Develops and maintains capital budgets for assigned properties, and operates within budget constraints. Reviews and approves maintenance expenses, invoices for payment, and obtains required approval for larger expenditures. Uses knowledge of maintenance costs to recommend budget revisions. • Supervises outside contractors by performing on-site visits to ensure work is performed in accordance with company standards and contract requirements. Maintains daily contact with contractors to resolve issues, establish priorities and ensure needs are met. • Attends divisional meetings and presents to the group a review of all projects and timelines. • Demonstrates professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networks. • Ensures safety compliance. • Travels approximately 50% to stores. Qualifications Four year degree or comparable background to include a minimum of five years building maintenance or construction experience. Multi-unit experience is essential. Engineering degree is favorable but not requisite. Previous supervisory experience is desirable. • Knowledge of construction, maintenance and retail properties. • Developed understanding of corporate standards for facilities with an ability to achieve those standards. • Demonstrate leadership and management ability. • Team building skills; organizational and staff development skills. Strong supervisory skills. • Strong communication, negotiation and presentation skills. • Ability to interact with vendors and other employees and to relay technical concerns with adequate detail, quickly and accurately. • Ability to develop and manage budgets. • High degree of initiative and independent judgment. • Strong analytical and problem solving abilities. • Computer skills; spreadsheet and project management software capabilities. • Able to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines. • Able to write reports and business correspondence. • Able to apply common sense understanding to carry out complex instructions furnished in written, oral or diagram form. • References and history of previous building projects. • Engineering degree is favorable but not requisite • Agreeable to 50% travel We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity #REITjobs