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CSL

Job Posting Title Medical Screener - Reception Technician (Customer Service)

CSLSouthfield, MichiganFull-time
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Compensation$40K - 50K a year

Assist donors with screening, perform health checks, and record data accurately in compliance with SOPs. | High school diploma or equivalent, with at least 3 months of customer service or clerical experience, and basic math skills. | Responsibilities: • Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. • In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels. • Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally. • May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center. • May answer the telephone and answer callers question or transfer call to appropriate staff member. • Maintains alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff. • Alerts Group Leader or Supervisor of donor flow issues. • Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. • Understands the policies and procedures associated with hyper immune programs at the center if applicable. • Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. • Maintains confidentiality of all personnel, donor and center information. • May be cross-trained in other areas to meet the needs of the business. • Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. • Perform other job-related duties as assigned. Qualifications: • High school diploma or equivalent required • Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience • Must be able to perform basic math calculations Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.

Customer Service
Medical Assistance
Data Recording
Direct Apply
Posted 11 days ago
CSL

Medical Screener - Reception Technician (Customer Service) (Bilingual – English/Spanish)

CSLGreenville, South CarolinaFull-time
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Compensation$40K - 50K a year

Assist donors with screening and registration procedures, perform health screening tests, and maintain accurate records. | High school diploma and at least 3 months of customer service or clerical experience, with basic math skills, in a healthcare or related environment preferred. | The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You will report to the Assistant Center Manager. The Role In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels. Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensure that all donor questions are answered timely, accurately and professionally. May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center. May answer the telephone and answer callers question or transfer call to appropriate staff member. Maintain alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff. Alerts Group Leader or Supervisor of donor flow issues. Ensure the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. Understand the policies and procedures associated with hyper immune programs at the center if applicable. 9 Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promote safety in all actions. Maintain confidentiality of all personnel, donor and center information. May be cross-trained in other areas to meet the needs of the business. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. Perform other job-related duties as assigned. Your skills and experience Education High school diploma or equivalent required Experience Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience Will perform basic math calculations Working Conditions Understand, remember and apply oral and/or written instructions Understand and follow basic instructions and guidelines Must be able to see and speak with customers and observe equipment operation. Occasionally perform tasks while standing and walking up to 100% of time Reach, bend, kneel and have high level of manual dexterity Occasionally be required to lift and carry up to 25 pounds Fast-paced environment with frequent interruptions Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens Required to wear Personal Protective Equipment while performing specific tasks or in certain areas Required to work overtime and extended hours to support center operational needs

Customer Service
Communication Skills
Basic Math
Direct Apply
Posted 12 days ago
CSL

Customer Service - Donor Support Technician

CSLRoseville, MichiganFull-time
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Compensation$40K - 70K a year

Prepare and monitor the pheresis process, record incidents, and ensure safety and compliance. | High school diploma or equivalent, with at least 3 months of experience in a medical or health environment, basic math skills, and physical ability to perform tasks. | The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis machine for the pheresis process. Monitor the donor and the pheresis process, responds to specific alarms or signals that may occur during the process. Disconnect the donor when the process is complete. Maintain alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff. Use Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. Use PDA to link equipment and soft goods used in the pheresis process to the appropriate donor. Alerts Group Leader or Supervisor of donor flow issues. Ensure the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). Understand the policies and procedures associated with hyper immune programs at the center if applicable. Maintain clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. Maintain confidentiality of all personnel, donor and center information. May be cross-trained in other areas to meet the needs of the business. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. Perform job-related duties as assigned. Your skills and experience Education High school diploma or equivalent required Experience Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience Will perform basic math calculations Working Conditions (physical & mental requirements) Understand, remember and apply oral and/or written instructions Understand and follow basic instructions and guidelines Must be able to see and speak with customers and observe equipment operation. Occasionally perform tasks while standing and walking up to 100% of time Reach, bend, kneel and have high level of manual dexterity Occasionally be required to lift and carry up to 25 pounds Fast paced environment with frequent interruptions Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens · Required to wear Personal Protective Equipment while performing specific tasks or in certain areas Required to work overtime and extended hours to support center operational needs Please note, we may not have an immediate need at the present time; however we are always interested in speaking to well qualified candidates for future openings. If you are interested in exploring a career with CSL, please apply. Someone will follow up depending on the current needs, but please be aware correspondence may not be immediate.

Project Management
Process Improvement
Stakeholder Management
Direct Apply
Posted 13 days ago
CSL

Customer Service - Donor Support Technician

CSLWilloughby Hills, OhioFull-time
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Compensation$40K - 50K a year

Prepare and monitor the pheresis process, record incidents, and ensure safety and compliance in a medical environment. | High school diploma or equivalent, minimum 3 months of experience in a medical or health environment, ability to perform basic math, and physical ability to perform tasks in a fast-paced environment. | The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis machine for the pheresis process. Monitor the donor and the pheresis process, responds to specific alarms or signals that may occur during the process. Disconnect the donor when the process is complete. Maintain alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff. Use Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. Use PDA to link equipment and soft goods used in the pheresis process to the appropriate donor. Alerts Group Leader or Supervisor of donor flow issues. Ensure the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). Understand the policies and procedures associated with hyper immune programs at the center if applicable. Maintain clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. Maintain confidentiality of all personnel, donor and center information. May be cross-trained in other areas to meet the needs of the business. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. Perform job-related duties as assigned. Your skills and experience Education High school diploma or equivalent required Experience Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience Will perform basic math calculations Working Conditions (physical & mental requirements) Understand, remember and apply oral and/or written instructions Understand and follow basic instructions and guidelines Must be able to see and speak with customers and observe equipment operation. Occasionally perform tasks while standing and walking up to 100% of time Reach, bend, kneel and have high level of manual dexterity Occasionally be required to lift and carry up to 25 pounds Fast paced environment with frequent interruptions Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens · Required to wear Personal Protective Equipment while performing specific tasks or in certain areas Required to work overtime and extended hours to support center operational needs Please note, we may not have an immediate need at the present time; however we are always interested in speaking to well qualified candidates for future openings. If you are interested in exploring a career with CSL, please apply. Someone will follow up depending on the current needs, but please be aware correspondence may not be immediate.

Customer Service
Medical Knowledge
Communication Skills
Direct Apply
Posted 17 days ago
CSL

Customer Service - Donor Support Technician

CSLFlint Charter Township, MichiganPart-time
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Compensation$40K - 70K a year

Preparing and monitoring the pheresis process, ensuring safety and data accuracy, and maintaining a clean environment. | High school diploma or equivalent, with at least 3 months of work experience in a medical or health environment, and ability to perform basic math and physical tasks. | Job Description Job Description Summary Responsible for preparing the donor, donor area and equipment for the pheresis process. Job Description Main Responsibilities 1. Prepares the autopheresis machine for the pheresis process. 2. Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process. 3. Disconnects the donor when the process is complete. 4. Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff. 5. Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. 6. Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor. 7. Alerts Group Leader or Supervisor of donor flow issues. 8. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). 9. Understands the policies and procedures associated with hyper immune programs at the center if applicable. 10. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 11. Maintains confidentiality of all personnel, donor and center information. 12. May be cross-trained in other areas to meet the needs of the business. 13. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 14. Perform job-related duties as assigned. Education  High school diploma or equivalent required Experience  Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience  Must be able to perform basic math calculations Working Conditions (physical & mental requirements)  Ability to understand, remember and apply oral and/or written instructions  Ability to understand and follow basic instructions and guidelines  Must be able to see and speak with customers and observe equipment operation.  Occasionally perform tasks while standing and walking up to 100% of time  Reach, bend, kneel and have high level of manual dexterity  Occasionally be required to lift and carry up to 25 pounds  Fast paced environment with frequent interruptions  Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens  Required to wear Personal Protective Equipment while performing specific tasks or in certain areas  Required to work overtime and extended hours to support center operational needs Note: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications. Please note, we may not have an immediate need at the present time; however we are always interested in speaking to well qualified candidates for future openings. If you are interested in exploring a career with CSL, please apply. Someone will follow up depending on the current needs, but please be aware correspondence may not be immediate. CSL offers the following benefits for this part-time position: Paid sick leave; and the option to participate in CSL’s 401(k) Savings Program.

Project Management
Digital Transformation
Process Improvement
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Posted 19 days ago
CSL

Quality Specialist

CSLMishawaka, IndianaFull-time
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Compensation$40K - 70K a year

Monitoring plasma center processes, ensuring compliance with SOPs and regulations, and leading internal audits. | Requires 3-5 years in quality within plasma or related industry, supervisory experience, and knowledge of cGMP, OSHA, FDA regulations. | Responsibilities: Under general direction, monitors plasma center processes to ensure compliance with Standard Operating Procedures (SOPs) and applicable local, state and federal requirements Partners with management to have the center “inspection ready” at all times by managing compliance to SOPs and the quality system Ensures compliance to quality processes, regulatory requirements, SOPs and necessary training for plasma center and business operations Coordinates training and facilitates processes to support timely reporting of biologic product deviations to Food & Drug Administration (FDA) Performs/ensures center records quality review to ensure thoroughness, accuracy and timeliness of required information Initiates investigation to ensure documentation of deficiencies and development of corrective action plans, in partnership with management Ensures training materials/documents are maintained and modified regularly; maintains the Learning Management System to ensure data integrity, report generation and data analysis Leads internal audits to monitor facility compliance with SOPs, cGMP, OHSA, FDA, and other regulations, as applicable Qualifications: Must be able to work a flexible schedule including every other Saturday Bachelor’s/Associate degree in business administration or biological sciences preferred, or equivalent combination of education, training and experience 3-5 years’ experience in quality within Plasma or related industry Minimum 1-year supervisory/leadership experience or equivalent of 1-year experience in a regulated environment Knowledge of cGMP, OHSA, FDA, and other applicable regulations Strong customer service skills Equivalent combination of education and professional work experience required Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.

Regulatory compliance
Quality assurance
Documentation and record review
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Posted 19 days ago
CS

Regional Sales Manager - Southern California

CSLAnywhereFull-time
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Compensation$160K - 185K a year

Manage and develop a regional team of vaccine sales specialists, develop sales strategies, and meet revenue and profitability goals. | Bachelor’s degree in life sciences or business, 7+ years in pharmaceutical/B2B sales, sales management experience, and ability to travel 60%. | The Opportunity: Join a company that tackles fascinating problems and find solutions to complex challenges. With expertise in influenza science and beyond, our team works on the latest research, pioneering technologies to improve the manufacturing process and improve the effectiveness of influenza vaccines. We operate as one integrated global organization drawing together expert staff from different countries to collaborate. Together, we are working to protect communities from seasonal influenza and global pandemic threats. When you join Seqirus, you join a team dedicated to making a difference in people's lives. It's a feeling of possibility, creativity, and purpose to deliver our promise. This is a field-based management position for the Southern California region. Reporting to the Director of Sales, you will: Achieve the regional sales goals (volume and profitability) by managing a team of Influenza Vaccine Sales Specialists and accounts in multiple channels, including pediatrics, primary care, internal medicine, public health, and hospitals. Along with the Director of U.S. Field Sales and Regional Account Team, will develop the regional strategy plan to meet the goals of Product sales. Implement the marketing and sales strategy in multiple States and all the territory sales within. Be the primary coach for all managed Influenza Vaccine Sales Representatives ensuring the proper level of values and behaviors. Oversee the sales plans, training, and career development of Sales Representatives; maintain and analyze sales data, and measure individual and regional sales performance. Manage the budget and expense in the assigned area to ensure P&L goals are met. The Role: Lead a regional team of approximately 10 Vaccine Sales Specialist Foster long-term relationships with Sales Representative and the Customer, while following and ensuring compliance of Code of Conduct Conduct weekly Field visits Coordinate use of Medical Science personnel and any specialists (eg Reimbursement, Contracting) in the region Conduct career development discussion and develop plans according to HR polices and calendar Oversee district and territory level budget, expenses and adherence of Representatives to their budgets through CSO partner Partner with CSO organization on performance plans related to sales personnel Build sales plans and forecasts involving customer insights, brand utilization drivers, and knowledge of competition and market dynamics Meet sales revenue goals and meet expense targets to guide product profitability Maximize and monitor sales performance, challenge and guide the improvement of account strategies. Modify plans where needed to achieve sales revenue goals. Develop region level strategies and ensure agreement on territory level strategy and plans. Manage negotiations/implementation of contracts and “pull through” in the region working with greater commercial sales team to resolve conflicts between accounts and national agreements Develop recommendations for the Marketing team and sales training to improve the development and effectiveness of promotional pieces Participate in annual Brand(s) Plan cycle by representing customer insights Communicate updates and revisions to sales aid and other tools that drive the delivery of brand messages Identify new growth opportunities and programs, propose “big ideas” to be discussed with the broader team Work with customer service, inside sales team, reimbursement and other customer support groups to capture customer feedback and requests, and deliver them to HQ or Marketing Provide feedback on market research or studies to be deployed by Marketing related to customer attitudes and behaviors, e.g., ATUs, and support/provide input in segmentation analysis Monitor competitive intelligence and competitor activities, and make appropriate recommendations Monitor customer satisfaction to ensure customer experience is consistent with brand promise and communicate with Customer Operations With the guidance of the Director of U.S. Field Sales, communicate Regional/Territory analyses and recommendations to main internal stakeholders Perform ad hoc analysis of market data (IMS and other secondary pharmaceutical data) to analyze sales performance and delivery such results Your skills and experience: Bachelor’s Degree required in Life Sciences or Business/Marketing or related field 7 or more years of Pharmaceutical/ or B2B sales experience Sales management experience or leading a sales district/team is preferred Vaccines sales experience would be an advantage Ability to travel 60%. Knowledge of Healthcare Management, Reimbursement and Pharma Compliance Demonstrate a comprehensive knowledge of customer relations, product promotion and able to interpret complex information. Experience working across enterprise to develop strategic plans and achieve them The expected base salary range for this position at hiring is $160,000 - $185,000. Please note this salary range reflects the minimum and maximum base pay that CSL expects to pay for this position at the listed location as of the time of this posting. Individual base salary for a successful candidate is determined by qualifications, skill level, experience, competencies, and other relevant factors. In addition to base salary, total compensation for this role will also include sales incentive compensation and may include equity. #LI-Remote Benefits: Medical, Dental, Vision, Life Insurance, 401K, and PTO available from your first day of hire. About CSL Seqirus CSL Seqirus is part of CSL. As one of the largest influenza vaccine providers in the world, CSL Seqirus is a major contributor to the prevention of influenza globally and a transcontinental partner in pandemic preparedness. With state-of-the-art production facilities in the U.S., the U.K. and Australia, CSL Seqirus utilizes egg, cell and adjuvant technologies to offer a broad portfolio of differentiated influenza vaccines in more than 20 countries around the world. To learn more about CSL, CSL Behring, CSL Seqirus and CSL Vifor visit https://www.csl.com/ and CSL Plasma at https://www.cslplasma.com/. Our Benefits For more information on CSL benefits visit How CSL Supports Your Well-being | CSL. You Belong at CSL At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. To learn more about inclusion and belonging visit https://www.csl.com/careers/inclusion-and-belonging Equal Opportunity Employer CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit https://www.csl.com/accessibility-statement. Watch our ‘On the Front Line’ video to learn more about CSL Seqirus CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please click here. CSL Global Privacy Notice for Job Applicants and Candidates

Federal government sales
Account management
Government procurement and compliance
Direct Apply
Posted 19 days ago
CS

Territory Account Manager - Atlanta, GA

CSLAnywhereFull-time
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Compensation$Not specified

Manage sales and market development for nephrology products within assigned territories, engaging with healthcare professionals and institutions. | Minimum 5 years of pharmaceutical sales experience, preferably in nephrology or related fields, with proven top sales performance and account management skills. | At CSL, we use our skills, to offer solutions in iron deficiency, nephrology, and cardio-renal therapies, so we can help patients around the world live better, healthier lives. This is why we come to work every day. Are you empowered to create a better world, and be part of life changing work? As a global pharmaceutical company, we offer the chance to be part of a worldwide team, where passion and commitment are met with opportunities for professional and personal development. Responsibilities - As the Area Sales Manager, you will report into the Regional Business Manager, executing all aspects of sales, market development, and strategic planning for company products. - You will engage with health care professionals involved in the treatment of renal patients in key practice settings, office, hospital, and dialysis. - Daily travel and work within your assigned territory boundaries. Territory Covers: Atlanta, Marrietta, Macon, Savannah, GA; Florida-Jacksonville, Gainesville, Tallahassee - Call on and engage with Nephrologists, health systems, and dialysis organizations and their staff to promote portfolio of company products - Sell the benefits of company products to all key customers, including physicians, nurses, renal dietitians, pharmacists, hospitals, and others as assigned - Demonstrate advanced disease state knowledge and promote product knowledge of company products, competitive products, and renal specialties - Establish positive and productive relationships among marketplace networks within the territory - Analyze sales performance and adjust business plan and approach accordingly - Maintain up-to-date call records for all field contacts; submit reports and paperwork - Represent a positive and professional image of the company externally and internally - Collaborate with Commercial partners Qualifications The knowledge necessary to perform the responsibilities of this position are typically acquired through the following combination of education, experience, or the equivalent: Minimum Requirements - Bachelor’s degree - 5+ years’ experience selling in the pharmaceutical industry, highly preferred in Nephrology, Renal, and/or Dialysis - Proven track record as a top sales performer - Demonstrated knowledge of account-based selling - Account management experience navigating in a complex, competitive marketplace Preferred Requirements - Renal, Dialysis, Nephrology, Specialty pharma, Rare Disease, and Hospital sales experience - Experience working within IDN systems is highly preferred About CSL Vifor CSL Vifor is a global partner of choice for pharmaceuticals and innovative, leading therapies in iron deficiency and nephrology. We specialize in strategic global partnering, in-licensing and developing, manufacturing and marketing pharmaceutical products for precision healthcare, aiming to help patients around the world lead better, healthier lives. Headquartered in St. Gallen, Switzerland, CSL Vifor also includes the joint company Vifor Fresenius Medical Care Renal Pharma (with Fresenius Medical Care). The parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people and delivers its lifesaving therapies to people in more than 100 countries. To learn more about CSL, CSL Behring, CSL Seqirus and CSL Vifor visit https://www.csl.com/ and CSL Plasma at https://www.cslplasma.com/. Our Benefits For more information on CSL benefits visit How CSL Supports Your Well-being | CSL. You Belong at CSL At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. To learn more about inclusion and belonging visit https://www.csl.com/careers/inclusion-and-belonging Equal Opportunity Employer CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit https://www.csl.com/accessibility-statement. CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please click here. CSL Global Privacy Notice for Job Applicants and Candidates

Pharmaceutical sales
Nephrology and Dialysis knowledge
Account management
Direct Apply
Posted 19 days ago
CSL

Medical Screener - Reception Technician (Customer Service)

CSLParma Heights, OhioFull-time
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Compensation$40K - 50K a year

Assist donors with registration and screening procedures, record data accurately, and ensure safety and confidentiality. | High school diploma or equivalent, customer service experience, ability to perform basic math, and willingness to learn medical screening procedures. | Responsibilities: • Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. • In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels. • Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally. • May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center. • May answer the telephone and answer callers question or transfer call to appropriate staff member. • Maintains alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff. • Alerts Group Leader or Supervisor of donor flow issues. • Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. • Understands the policies and procedures associated with hyper immune programs at the center if applicable. • Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. • Maintains confidentiality of all personnel, donor and center information. • May be cross-trained in other areas to meet the needs of the business. • Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. • Perform other job-related duties as assigned. Qualifications: • High school diploma or equivalent required • Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience • Must be able to perform basic math calculations Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.

Customer Service
Communication Skills
Data Entry
Direct Apply
Posted 21 days ago
CSL

Center Supervisor

CSLMedina, OhioFull-time
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Compensation$NaNK - NaNK a year

Supervise daily plasma center operations, ensure compliance with SOPs, manage staff, and maintain safety and efficiency. | High school diploma required; minimum 1 year supervisory experience; ability to perform physical tasks; adherence to safety protocols. | The Opportunity This position is responsible for supervising the day-today plasma center operations and staff to ensure efficient plasma collections. You will report to the Center Manager. The Role In compliance with Standard Operating Procedures (SOPs), supervise center operations daily activities. Provide clear and consistent instructions and directions, conduct meetings, and clearly communicate performance expectations. May be required to perform tasks in work areas. Advise management of employee relation issues or escalated donor issues. In conjunction with Group Leaders, facilitate donor movement throughout the center minimizing wait time and processing. Ensure the center is staffed with adequate number of personnel to provide sufficient support based upon center size, structure and donor flow. Monitor time card reporting procedures, attendance, and utilization of overtime. Conduct error investigations and develop recommendations for process improvement. Participate with management in conducting performance appraisals, providing performance feedback. With management review, document verbal and written coaching level corrective actions as needed. Assist in maintaining up-to-date employee training files, checklists, and assist with performance evaluations and certification status. May assist with the recruitment and selection of center operation staff. Adhere to and promote compliance to company policies and procedures. May assist with the development and implementation of marketing initiatives to increase donor retention. Ensure accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. Understand policies and procedures associated with hyper immune programs at the center if applicable. Maintain clean efficient work environment, and ensure sufficient operating supplies and forms are available. Comply with all Health Safety and Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. May conduct routine internal procedures and documentation audits. Promote safety in all actions. Maintain confidentiality of personnel, donor, and center information. Will be cross-trained in all technical areas and other functions to meet the needs of the business. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. Perform other job-related duties as assigned. Your skills and experience Education High school diploma or equivalency required Bachelor’s Degree or equivalent combination of education and professional work experience preferred Experience Minimum 1 year supervisory, leadership experience responsible for overseeing the activities of others required Working Conditions (physical & mental requirements) Shares information with internal contacts with common desire to reach a solution Ability to make decisions, which have moderate impact on immediate work unit. Must be able to see and speak with customers and observe equipment operation. Occasionally perform tasks while standing and walking up to 100% of time Reach, bend, kneel and have high level of manual dexterity Occasionally be required to lift and carry up to 25 pounds Fast paced environment with frequent interruptions Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens. Required to wear Personal Protective Equipment while performing specific tasks or in certain areas Required to work overtime and extended hours to support center operational needs

Supervision
Operations Management
Staff Coordination
Direct Apply
Posted 23 days ago
CS

Vaccine Sales Specialist/Sr. Vaccine Sales Specialist - Denver South

CSLAnywhereFull-time
View Job
Compensation$85K - 95K a year

Promote and sell CSL Seqirus vaccines to healthcare providers, develop strategic account plans, and build long-term customer relationships. | Bachelor's degree in a relevant field, 1-2 years of healthcare or pharmaceutical sales experience, strong communication skills, willingness to travel. | The Opportunity: You will be a customer-facing Vaccine Sales Specialist promoting main brands to Pediatrics, Integrated Delivery Networks and Public Health accounts. This is a field-based remote position in the assigned territory. Reporting to the Regional Sales Manager, you will: Build a multi-specialty group of important accounts within several customer segments. Contact potential customers and negotiate product formulary acceptance Obtain contract commitments for CSL Seqirus products. Deliver flu portfolio product sales in important accounts including Pediatrics, IDN, FQHCs, and independent/corporate owned HCPs Develop appropriate value-added programs for each account by understanding customer needs and aligning brand resources to achieve defined goals while demonstrating CSL Seqirus values Work directly with Regional Sales Manager and Account Managers to prioritize important accounts and lead strategic goals set forth by the commercial organization Contract and create opportunity for sales growth in designated segments. Conduct routine collaborative meetings with your team to implement tactical plans set forth by sales and marketing. Cultivate a close relationship with colleagues in Sales, Medical Affairs, Marketing, and Customer Service departments to support field efforts to grow the business. Conduct some overnight travel. The Role: Develop and implement plan to achieve CSL Seqirus brand goals and identify new opportunities with important accounts. Analyze accounts' near-term and longer-term goals to promote sales and lead the implementation of company products and services in consideration of provider goals. Organize meetings with our customers to review product information and treatment protocols. Retain long-term relationships with established customers to ensure customer agreement and create a foundation for new business. Develop customer routing, strategic key account business plan, daily pre-call plan for customer engagement. Represent the Seqirus Customer Experience vision internally and externally; Act as the voice of the customer with team members to build knowledge on customer challenges; Develop business solutions at customers that help to enhance partnership within Seqirus primary channels. Your skills and experience: Bachelor's Degree required, preferred in Business, Communication, Health Policy, Life Sciences, Healthcare. 1-2 or more years of Pharmaceutical or B2B sales / or relevant healthcare/clinical educational experience. Experience establishing communication and engagement with customers with emphasis on scientific knowledge. Some overnight and meeting travel required. Business title will be determined based on the selected candidate’s experience. The expected base salary range for this position at the Vaccine Sales Specialist level posted is $85,000 - $95,000, with potential for a Sr. VSS title and accompanying salary based on qualifications. Please note this salary range reflects the minimum and maximum base pay that CSL expects to pay for this position at the listed location as of the time of this posting. Individual base salary for a successful candidate is determined by qualifications, skill level, experience, competencies, and other relevant factors. In addition to base salary, total compensation for this role will also include sales incentive compensation. Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable. #LI-Remote Benefits: Medical, Dental, Vision, Life Insurance, 401K, and PTO available from your first day of hire. About CSL Seqirus CSL Seqirus is part of CSL. As one of the largest influenza vaccine providers in the world, CSL Seqirus is a major contributor to the prevention of influenza globally and a transcontinental partner in pandemic preparedness. With state-of-the-art production facilities in the U.S., the U.K. and Australia, CSL Seqirus utilizes egg, cell and adjuvant technologies to offer a broad portfolio of differentiated influenza vaccines in more than 20 countries around the world. To learn more about CSL, CSL Behring, CSL Seqirus and CSL Vifor visit https://www.csl.com/ and CSL Plasma at https://www.cslplasma.com/. Our Benefits For more information on CSL benefits visit How CSL Supports Your Well-being | CSL. You Belong at CSL At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. To learn more about inclusion and belonging visit https://www.csl.com/careers/inclusion-and-belonging Equal Opportunity Employer CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit https://www.csl.com/accessibility-statement. Watch our ‘On the Front Line’ video to learn more about CSL Seqirus CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please click here. CSL Global Privacy Notice for Job Applicants and Candidates

Customer Relationship Management
Strategic Account Planning
Healthcare/Pharmaceutical Knowledge
Direct Apply
Posted 25 days ago
CS

Vaccine Sales Specialist/Sr. Vaccine Sales Specialist - Worcester, MA

CSLAnywhereFull-time
View Job
Compensation$85K - 95K a year

Promote CSL Seqirus vaccines to key healthcare accounts, build strategic relationships, and meet sales targets. | Bachelor's degree and 1-2 years of healthcare or B2B sales experience, with strong communication skills and ability to travel. | The Opportunity: You will be a customer-facing Vaccine Sales Specialist promoting main brands to Pediatrics, Integrated Delivery Networks and Public Health accounts. This is a field-based remote position in the assigned territory. Reporting to the Regional Sales Manager, you will: Build a multi-specialty group of important accounts within several customer segments. Contact potential customers and negotiate product formulary acceptance Obtain contract commitments for CSL Seqirus products. Deliver flu portfolio product sales in important accounts including Pediatrics, IDN, FQHCs, and independent/corporate owned HCPs Develop appropriate value-added programs for each account by understanding customer needs and aligning brand resources to achieve defined goals while demonstrating CSL Seqirus values Work directly with Regional Sales Manager and Account Managers to prioritize important accounts and lead strategic goals set forth by the commercial organization Contract and create opportunity for sales growth in designated segments. Conduct routine collaborative meetings with your team to implement tactical plans set forth by sales and marketing. Cultivate a close relationship with colleagues in Sales, Medical Affairs, Marketing, and Customer Service departments to support field efforts to grow the business. Conduct some overnight travel. The Role: Develop and implement plan to achieve CSL Seqirus brand goals and identify new opportunities with important accounts. Analyze accounts' near-term and longer-term goals to promote sales and lead the implementation of company products and services in consideration of provider goals. Organize meetings with our customers to review product information and treatment protocols. Retain long-term relationships with established customers to ensure customer agreement and create a foundation for new business. Develop customer routing, strategic key account business plan, daily pre-call plan for customer engagement. Represent the Seqirus Customer Experience vision internally and externally; Act as the voice of the customer with team members to build knowledge on customer challenges; Develop business solutions at customers that help to enhance partnership within Seqirus primary channels. Your skills and experience: Bachelor's Degree required, preferred in Business, Communication, Health Policy, Life Sciences, Healthcare. 1-2 or more years of Pharmaceutical or B2B sales / or relevant healthcare/clinical educational experience. Experience establishing communication and engagement with customers with emphasis on scientific knowledge. Some overnight and meeting travel required. Business title will be determined based on the selected candidate’s experience. The expected base salary range for this position at the Vaccine Sales Specialist level posted is $85,000 - $95,000, with potential for a Sr. VSS title and accompanying salary based on qualifications. Please note this salary range reflects the minimum and maximum base pay that CSL expects to pay for this position at the listed location as of the time of this posting. Individual base salary for a successful candidate is determined by qualifications, skill level, experience, competencies, and other relevant factors. In addition to base salary, total compensation for this role will also include sales incentive compensation. Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable. #LI-Remote Benefits: Medical, Dental, Vision, Life Insurance, 401K, and PTO available from your first day of hire. About CSL Seqirus CSL Seqirus is part of CSL. As one of the largest influenza vaccine providers in the world, CSL Seqirus is a major contributor to the prevention of influenza globally and a transcontinental partner in pandemic preparedness. With state-of-the-art production facilities in the U.S., the U.K. and Australia, CSL Seqirus utilizes egg, cell and adjuvant technologies to offer a broad portfolio of differentiated influenza vaccines in more than 20 countries around the world. To learn more about CSL, CSL Behring, CSL Seqirus and CSL Vifor visit https://www.csl.com/ and CSL Plasma at https://www.cslplasma.com/. Our Benefits For more information on CSL benefits visit How CSL Supports Your Well-being | CSL. You Belong at CSL At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. To learn more about inclusion and belonging visit https://www.csl.com/careers/inclusion-and-belonging Equal Opportunity Employer CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit https://www.csl.com/accessibility-statement. Watch our ‘On the Front Line’ video to learn more about CSL Seqirus CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please click here. CSL Global Privacy Notice for Job Applicants and Candidates

Customer Relationship Management
Sales Strategy and Negotiation
Healthcare/Pharmaceutical Knowledge
Direct Apply
Posted 26 days ago
CS

Vaccine Sales Specialist/Sr. Vaccine Sales Specialist - Boise

CSLAnywhereFull-time
View Job
Compensation$70K - 120K a year

Build and maintain important healthcare accounts, promote vaccine products, and develop strategic account plans. | Bachelor's degree in a relevant field, 1-2 years of healthcare or pharmaceutical sales experience, and strong communication skills. | The Opportunity: You will be a customer-facing Vaccine Sales Specialist promoting main brands to Pediatrics, Integrated Delivery Networks and Public Health accounts. This is a field-based remote position in the assigned territory. Reporting to the Regional Sales Manager, you will: Build a multi-specialty group of important accounts within several customer segments. Contact potential customers and negotiate product formulary acceptance Obtain contract commitments for CSL Seqirus products. Deliver flu portfolio product sales in important accounts including Pediatrics, IDN, FQHCs, and independent/corporate owned HCPs Develop appropriate value-added programs for each account by understanding customer needs and aligning brand resources to achieve defined goals while demonstrating CSL Seqirus values Work directly with Regional Sales Manager and Account Managers to prioritize important accounts and lead strategic goals set forth by the commercial organization Contract and create opportunity for sales growth in designated segments. Conduct routine collaborative meetings with your team to implement tactical plans set forth by sales and marketing. Cultivate a close relationship with colleagues in Sales, Medical Affairs, Marketing, and Customer Service departments to support field efforts to grow the business. Conduct some overnight travel. The Role: Develop and implement plan to achieve CSL Seqirus brand goals and identify new opportunities with important accounts. Analyze accounts' near-term and longer-term goals to promote sales and lead the implementation of company products and services in consideration of provider goals. Organize meetings with our customers to review product information and treatment protocols. Retain long-term relationships with established customers to ensure customer agreement and create a foundation for new business. Develop customer routing, strategic key account business plan, daily pre-call plan for customer engagement. Represent the Seqirus Customer Experience vision internally and externally; Act as the voice of the customer with team members to build knowledge on customer challenges; Develop business solutions at customers that help to enhance partnership within Seqirus primary channels. Your skills and experience: Bachelor's Degree required, preferred in Business, Communication, Health Policy, Life Sciences, Healthcare. 1-2 or more years of Pharmaceutical or B2B sales / or relevant healthcare/clinical educational experience. Experience establishing communication and engagement with customers with emphasis on scientific knowledge. Some overnight and meeting travel required. Business title will be determined based on the selected candidate’s experience. Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable. #LI-Remote Benefits: Medical, Dental, Vision, Life Insurance, 401K, and PTO available from your first day of hire. About CSL Seqirus CSL Seqirus is part of CSL. As one of the largest influenza vaccine providers in the world, CSL Seqirus is a major contributor to the prevention of influenza globally and a transcontinental partner in pandemic preparedness. With state-of-the-art production facilities in the U.S., the U.K. and Australia, CSL Seqirus utilizes egg, cell and adjuvant technologies to offer a broad portfolio of differentiated influenza vaccines in more than 20 countries around the world. To learn more about CSL, CSL Behring, CSL Seqirus and CSL Vifor visit https://www.csl.com/ and CSL Plasma at https://www.cslplasma.com/. Our Benefits For more information on CSL benefits visit How CSL Supports Your Well-being | CSL. You Belong at CSL At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. To learn more about inclusion and belonging visit https://www.csl.com/careers/inclusion-and-belonging Equal Opportunity Employer CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit https://www.csl.com/accessibility-statement. Watch our ‘On the Front Line’ video to learn more about CSL Seqirus CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please click here. CSL Global Privacy Notice for Job Applicants and Candidates

Customer Relationship Management
Sales Strategy and Negotiation
Product Knowledge and Presentation
Direct Apply
Posted 26 days ago
CSL

Medical Screener - Reception Technician (Customer Service)

CSLFlint Charter Township, MichiganFull-time
View Job
Compensation$40K - 50K a year

Assist donors with registration, perform health screening procedures, and ensure compliance with SOPs in a plasma donation center. | High school diploma or equivalent, at least 3 months of customer service or clerical experience, ability to perform basic math. | Responsibilities: • Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. • In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels. • Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally. • May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center. • May answer the telephone and answer callers question or transfer call to appropriate staff member. • Maintains alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff. • Alerts Group Leader or Supervisor of donor flow issues. • Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. • Understands the policies and procedures associated with hyper immune programs at the center if applicable. • Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. • Maintains confidentiality of all personnel, donor and center information. • May be cross-trained in other areas to meet the needs of the business. • Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. • Perform other job-related duties as assigned. Qualifications: • High school diploma or equivalent required • Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience • Must be able to perform basic math calculations Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.

Customer Service
Clerical Skills
Basic Medical Knowledge
Direct Apply
Posted about 1 month ago
CS

Area Sales Manager - Charlotte

CSLAnywhereFull-time
View Job
Compensation$NaNK - NaNK a year

Engage with healthcare professionals in nephrology to promote products, develop relationships, and analyze sales performance within the territory. | Bachelor’s degree, 5+ years in pharmaceutical sales, proven top sales performance, experience in nephrology or renal care, account management skills. | Responsibilities; - As the Area Sales Manager, you will report into the Regional Business Manager, executing all aspects of sales, market development, and strategic planning for company products. - You will engage with health care professionals involved in the treatment of renal patients in key practice settings, office, hospital, and dialysis. - Daily travel and work within your assigned territory boundaries. Territory Covers: North Carolina, South Carolina, and portions of Tennessee and Virginia - Call on and engage with Nephrologists, health systems, and dialysis organizations and their staff to promote portfolio of company products - Sell the benefits of company products to all key customers, including physicians, nurses, renal dietitians, pharmacists, hospitals, and others as assigned - Demonstrate advanced disease state knowledge and promote product knowledge of company products, competitive products, and renal specialties - Establish positive and productive relationships among marketplace networks within the territory - Analyze sales performance and adjust business plan and approach accordingly - Maintain up-to-date call records for all field contacts; submit reports and paperwork - Represent a positive and professional image of the company externally and internally - Collaborate with Commercial partners Qualifications The knowledge necessary to perform the responsibilities of this position are typically acquired through the following combination of education, experience, or the equivalent: Minimum Requirements - Bachelor’s degree - 5+ years’ experience selling in the pharmaceutical industry, highly preferred in Nephrology, Renal, and/or Dialysis - Proven track record as a top sales performer - Demonstrated knowledge of account-based selling - Account management experience navigating in a complex, competitive marketplace About CSL Vifor CSL Vifor is a global partner of choice for pharmaceuticals and innovative, leading therapies in iron deficiency and nephrology. We specialize in strategic global partnering, in-licensing and developing, manufacturing and marketing pharmaceutical products for precision healthcare, aiming to help patients around the world lead better, healthier lives. Headquartered in St. Gallen, Switzerland, CSL Vifor also includes the joint company Vifor Fresenius Medical Care Renal Pharma (with Fresenius Medical Care). The parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people and delivers its lifesaving therapies to people in more than 100 countries. To learn more about CSL, CSL Behring, CSL Seqirus and CSL Vifor visit https://www.csl.com/ and CSL Plasma at https://www.cslplasma.com/. Our Benefits For more information on CSL benefits visit How CSL Supports Your Well-being | CSL. You Belong at CSL At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. To learn more about inclusion and belonging visit https://www.csl.com/careers/inclusion-and-belonging Equal Opportunity Employer CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit https://www.csl.com/accessibility-statement. CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please click here. CSL Global Privacy Notice for Job Applicants and Candidates

Account-based selling
Pharmaceutical sales
Nephrology and renal care knowledge
Relationship management
Market analysis
Direct Apply
Posted 2 months ago
CS

Associate Director, Regional Accounts - Northeast

CSLAnywhereFull-time
View Job
Compensation$180K - 220K a year

The Associate Director is responsible for leading market access initiatives and developing long-term partnerships with key stakeholders in the regional healthcare ecosystem. This includes overseeing collaboration across teams to optimize portfolio revenue and improve patient outcomes. | A bachelor's degree is required, with an advanced degree preferred, along with 10+ years of pharmaceutical experience, including 3+ years in IDN account management. Preferred experience includes working with infusion sites and knowledge of regional payers and integrated health systems. | The Regional Account Associate Director (RAAD) is responsible for leading market access initiatives across a diverse portfolio of accounts within the regional healthcare ecosystem. This position entails identifying and fostering relationships with both established and emerging accounts. As CSL’s primary point of contact, RAAD develops and maintains long-term partnerships with key stakeholders, including but not limited to Regional Payers, State Medicaid programs, Integrated Health Systems, and local Specialty Pharmacies. RAAD possesses in-depth knowledge of marketplace trends and leverages executive-level relationships to identify and pursue new growth opportunities for CSL. Additionally, the RAAD oversees regional and cross-functional collaboration, working closely with both regional and corporate business leaders to ensure effective execution. These efforts aim to optimize portfolio revenue, ensure comprehensive access—across both pharmacy and medical benefits—and deliver improved patient outcomes. You will report into the Senior Director of Regional Accounts (IDN / Regional Payers.) Responsibilities: Demonstrate broad knowledge of the regional healthcare industry including emerging trends, evolving customer segments and developing policies impacting patient flow, product flow and dollar flow. Ensure profitable access for all CSL products across pharmacy and medical benefit designs and insurer segments. Also, lead and communicate effective pull-through strategies in collaboration with franchise field leadership to optimize contract outcomes. Work with teams across Strategic Pricing and Contracting, Marketing, Sales, Medical Affairs, Insights and Analytics, Payer Channel Marketing, and Patient Support to implement brand strategies and deliver portfolio value. Engage internal partners to drive market access and leverage stakeholder resources. Provide leadership in developing account strategies by aligning with Strategic Account Plans, focusing on both short-term (12–24 months) and long-term (over 2 years) engagement and partnership objectives. These plans should encompass patient access targets, business performance goals, and a comprehensive outline of strategic engagement and partnership initiatives. Models the ability to influence others and lead without authority during complex situations, fostering collaborative problem-solving and reaching consensus. Experience in navigating diverse teams or stakeholders achieving common goals. For identified key accounts responsible for executing business to business engagement for assigned products with key leaders in community clinics and health systems, including business, C-Suite, procurement, and financial decision-makers. Identify, pursue, and secure product adoption opportunities within the IDN. Lead large-scale initiatives to drive product utilization and business growth. Territory: NY, NJ, CT, VA, ME, MA, MD – Must reside within the territory Experience: A bachelor’s degree is required, with an advanced degree preferred 10+ years of pharmaceutical experience, including a minimum of 3+ years IDN account management and/or sales management and rare disease experience Preferred experience working with infusion site of care delivering settings Working knowledge of Regional Payers, Integrated Health Systems, state Medicaid Demonstrated success with large account management, market sales growth and product profitability The expected base salary range for this position is $180,000 - $220,000. Please note this salary range reflects the minimum and maximum base pay that CSL expects to pay for this position at the listed location as of the time of this posting. Individual base salary for you is determined by qualifications, skill level, experience, competencies, and other relevant factors. In addition to base salary, total compensation for this role will also include sales incentive compensation and may include equity. Our Benefits CSL employees that work at least 30 hours per week are eligible for benefits effective day 1. We are committed to the wellbeing of our employees and their loved ones. CSL offers resources and benefits, from health care to financial protection, so you can focus on doing work that matters. Our benefits are designed to support the needs of our employees at every stage of their life. Whether you are considering starting a family, need help paying for emergency back up care or summer camp, looking for mental health resources, planning for your financial future, or supporting your favorite charity with a matching contribution, CSL has many benefits to help achieve your goals. Please take the time to review our benefits site to see what’s available to you as a CSL employee. About CSL Behring CSL Behring is a global biotherapeutics leader driven by our promise to save lives. Focused on serving patients’ needs by using the latest technologies, we discover, develop and deliver innovative therapies for people living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives. CSL Behring operates one of the world’s largest plasma collection networks, CSL Plasma. Our parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people, and delivers its lifesaving therapies to people in more than 100 countries. We want CSL to reflect the world around us At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging | CSL. Do work that matters at CSL Behring! CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please click here. CSL Global Privacy Notice for Job Applicants and Candidates

Market Access
Account Management
Stakeholder Engagement
Strategic Planning
Collaboration
Sales Growth
Product Profitability
Healthcare Industry Knowledge
Contract Optimization
Patient Access
Business Development
Leadership
Influencing Skills
Problem Solving
Infusion Site Experience
Regional Payers Knowledge
Direct Apply
Posted 5 months ago
CS

Associate Director, Regional Accounts - Central

CSLAnywhereFull-time
View Job
Compensation$180K - 220K a year

The Associate Director is responsible for leading market access initiatives and developing long-term partnerships with key stakeholders in the regional healthcare ecosystem. This role involves optimizing portfolio revenue and ensuring comprehensive access across pharmacy and medical benefits. | A bachelor's degree is required, with an advanced degree preferred, along with 10+ years of pharmaceutical experience including 3+ years in IDN account management. Candidates should have demonstrated success in large account management and market sales growth. | The Regional Account Associate Director (RAAD) is responsible for leading market access initiatives across a diverse portfolio of accounts within the regional healthcare ecosystem. This position entails identifying and fostering relationships with both established and emerging accounts. As CSL’s primary point of contact, RAAD develops and maintains long-term partnerships with key stakeholders, including but not limited to Regional Payers, State Medicaid programs, Integrated Health Systems, and local Specialty Pharmacies. RAAD possesses in-depth knowledge of marketplace trends and leverages executive-level relationships to identify and pursue new growth opportunities for CSL. Additionally, the RAAD oversees regional and cross-functional collaboration, working closely with both regional and corporate business leaders to ensure effective execution. These efforts aim to optimize portfolio revenue, ensure comprehensive access—across both pharmacy and medical benefits—and deliver improved patient outcomes. You will report into the Senior Director of Regional Accounts (IDN / Regional Payers.) Responsibilities: Demonstrate broad knowledge of the regional healthcare industry including emerging trends, evolving customer segments and developing policies impacting patient flow, product flow and dollar flow. Ensure profitable access for all CSL products across pharmacy and medical benefit designs and insurer segments. Also, lead and communicate effective pull-through strategies in collaboration with franchise field leadership to optimize contract outcomes. Work with teams across Strategic Pricing and Contracting, Marketing, Sales, Medical Affairs, Insights and Analytics, Payer Channel Marketing, and Patient Support to implement brand strategies and deliver portfolio value. Engage internal partners to drive market access and leverage stakeholder resources. Provide leadership in developing account strategies by aligning with Strategic Account Plans, focusing on both short-term (12–24 months) and long-term (over 2 years) engagement and partnership objectives. These plans should encompass patient access targets, business performance goals, and a comprehensive outline of strategic engagement and partnership initiatives. Models the ability to influence others and lead without authority during complex situations, fostering collaborative problem-solving and reaching consensus. Experience in navigating diverse teams or stakeholders achieving common goals. For identified key accounts responsible for executing business to business engagement for assigned products with key leaders in community clinics and health systems, including business, C-Suite, procurement, and financial decision-makers. Identify, pursue, and secure product adoption opportunities within the IDN. Lead large-scale initiatives to drive product utilization and business growth. Territory: TX, OK, LA, MN, WI, MI, IA, IL, IN – Must reside within the territory Experience: A bachelor’s degree is required, with an advanced degree preferred 10+ years of pharmaceutical experience, including a minimum of 3+ years IDN account management and/or sales management and rare disease experience Preferred experience working with infusion site of care delivering settings Working knowledge of Regional Payers, Integrated Health Systems, state Medicaid Demonstrated success with large account management, market sales growth and product profitability The expected base salary range for this position is $180,000 - $220,000. Please note this salary range reflects the minimum and maximum base pay that CSL expects to pay for this position at the listed location as of the time of this posting. Individual base salary for you is determined by qualifications, skill level, experience, competencies, and other relevant factors. In addition to base salary, total compensation for this role will also include sales incentive compensation and may include equity. Our Benefits CSL employees that work at least 30 hours per week are eligible for benefits effective day 1. We are committed to the wellbeing of our employees and their loved ones. CSL offers resources and benefits, from health care to financial protection, so you can focus on doing work that matters. Our benefits are designed to support the needs of our employees at every stage of their life. Whether you are considering starting a family, need help paying for emergency back up care or summer camp, looking for mental health resources, planning for your financial future, or supporting your favorite charity with a matching contribution, CSL has many benefits to help achieve your goals. Please take the time to review our benefits site to see what’s available to you as a CSL employee. About CSL Behring CSL Behring is a global biotherapeutics leader driven by our promise to save lives. Focused on serving patients’ needs by using the latest technologies, we discover, develop and deliver innovative therapies for people living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives. CSL Behring operates one of the world’s largest plasma collection networks, CSL Plasma. Our parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people, and delivers its lifesaving therapies to people in more than 100 countries. We want CSL to reflect the world around us At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging | CSL. Do work that matters at CSL Behring! CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please click here. CSL Global Privacy Notice for Job Applicants and Candidates

Market Access
Account Management
Stakeholder Engagement
Strategic Planning
Collaboration
Sales Growth
Product Profitability
Healthcare Industry Knowledge
Contract Optimization
Infusion Site Experience
Payer Relations
Business Development
Patient Access
Team Leadership
Problem Solving
C-Suite Engagement
Direct Apply
Posted 5 months ago
CS

Associate Director, Regional Accounts - West

CSLAnywhereFull-time
View Job
Compensation$185K - 220K a year

The Associate Director, Regional Accounts is responsible for leading market access initiatives and developing long-term partnerships with key stakeholders in the healthcare ecosystem. This role includes overseeing regional collaboration and ensuring effective execution to optimize portfolio revenue and improve patient outcomes. | A bachelor's degree is required, with an advanced degree preferred, along with 10+ years of pharmaceutical experience, including 3+ years in IDN account management. Candidates should have demonstrated success in large account management and market sales growth. | The Regional Account Associate Director (RAAD) is responsible for leading market access initiatives across a diverse portfolio of accounts within the regional healthcare ecosystem. This position entails identifying and fostering relationships with both established and emerging accounts. As CSL’s primary point of contact, RAAD develops and maintains long-term partnerships with key stakeholders, including but not limited to Regional Payers, State Medicaid programs, Integrated Health Systems, and local Specialty Pharmacies. RAAD possesses in-depth knowledge of marketplace trends and leverages executive-level relationships to identify and pursue new growth opportunities for CSL. Additionally, the RAAD oversees regional and cross-functional collaboration, working closely with both regional and corporate business leaders to ensure effective execution. These efforts aim to optimize portfolio revenue, ensure comprehensive access—across both pharmacy and medical benefits—and deliver improved patient outcomes. You will report into the Senior Director of Regional Accounts (IDN / Regional Payers.) Responsibilities: Demonstrate broad knowledge of the regional healthcare industry including emerging trends, evolving customer segments and developing policies impacting patient flow, product flow and dollar flow. Ensure profitable access for all CSL products across pharmacy and medical benefit designs and insurer segments. Also, lead and communicate effective pull-through strategies in collaboration with franchise field leadership to optimize contract outcomes. Work with teams across Strategic Pricing and Contracting, Marketing, Sales, Medical Affairs, Insights and Analytics, Payer Channel Marketing, and Patient Support to implement brand strategies and deliver portfolio value. Engage internal partners to drive market access and leverage stakeholder resources. Provide leadership in developing account strategies by aligning with Strategic Account Plans, focusing on both short-term (12–24 months) and long-term (over 2 years) engagement and partnership objectives. These plans should encompass patient access targets, business performance goals, and a comprehensive outline of strategic engagement and partnership initiatives. Models the ability to influence others and lead without authority during complex situations, fostering collaborative problem-solving and reaching consensus. Experience in navigating diverse teams or stakeholders achieving common goals. For identified key accounts responsible for executing business to business engagement for assigned products with key leaders in community clinics and health systems, including business, C-Suite, procurement, and financial decision-makers. Identify, pursue, and secure product adoption opportunities within the IDN. Lead large-scale initiatives to drive product utilization and business growth. Territory: CA, AZ, OR, WA – Must reside within the territory Experience: A bachelor’s degree is required, with an advanced degree preferred 10+ years of pharmaceutical experience, including a minimum of 3+ years IDN account management and/or sales management and rare disease experience Preferred experience working with infusion site of care delivering settings Working knowledge of Regional Payers, Integrated Health Systems, state Medicaid Demonstrated success with large account management, market sales growth and product profitability The expected base salary range for this position at CSL is $185,000 - $220,000. Please note this salary range reflects the minimum and maximum base pay that CSL expects to pay for this position at the listed location as of the time of this posting. Individual base salary for you is determined by qualifications, skill level, experience, competencies, and other relevant factors. In addition to base salary, total compensation for this role will also include sales incentive compensation and may include equity. Our Benefits CSL employees that work at least 30 hours per week are eligible for benefits effective day 1. We are committed to the wellbeing of our employees and their loved ones. CSL offers resources and benefits, from health care to financial protection, so you can focus on doing work that matters. Our benefits are designed to support the needs of our employees at every stage of their life. Whether you are considering starting a family, need help paying for emergency back up care or summer camp, looking for mental health resources, planning for your financial future, or supporting your favorite charity with a matching contribution, CSL has many benefits to help achieve your goals. Please take the time to review our benefits site to see what’s available to you as a CSL employee. About CSL Behring CSL Behring is a global biotherapeutics leader driven by our promise to save lives. Focused on serving patients’ needs by using the latest technologies, we discover, develop and deliver innovative therapies for people living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives. CSL Behring operates one of the world’s largest plasma collection networks, CSL Plasma. Our parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people, and delivers its lifesaving therapies to people in more than 100 countries. We want CSL to reflect the world around us At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging | CSL. Do work that matters at CSL Behring! CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please click here. CSL Global Privacy Notice for Job Applicants and Candidates

Market Access
Account Management
Stakeholder Engagement
Strategic Planning
Collaboration
Sales Management
Pharmaceutical Experience
Product Profitability
Healthcare Industry Knowledge
Contract Optimization
Business Development
Patient Access
Team Leadership
Infusion Site Experience
Payer Relations
Data Analysis
Direct Apply
Posted 5 months ago
CS

Senior Manager, Regulatory Science, Policy, and Intelligence

CSLAnywhereFull-time
View Job
Compensation$90K - 130K a year

Provide strategic and operational support for regulatory science, policy, and intelligence, monitor regulatory trends, collaborate globally, and contribute to regulatory decision-making communications. | Bachelor's degree in life sciences or related field, 3+ years in life sciences regulatory affairs or related function, familiarity with US regulatory systems, and experience with regulatory intelligence or policy. | CSL Behring is a global biotechnology leader, guided by a promise to save and improve lives. Millions of people around the world are living with rare and serious medical conditions. CSL Behring is committed to delivering medicines that improve their lives. With operations in 35+ nations and ~ 30,000 employees worldwide, CSL is inspired to develop and deliver a broad range of lifesaving therapies to treat disorders such as hemophilia and primary immune deficiencies, and vaccines to prevent influenza. Our therapies are also used in cardiac surgery, organ transplantation and burn treatment. Could you be our next Senior Manager, Analyst, Regulatory Science, Policy, and Intelligence? The job is in our Washington DC office. This is a hybrid position. You will report to the Head of Global Regulatory Science, Policy, and Intelligence. You will provide strategic and operational support to the Lead for North America, Regulatory Science, Policy, and Intelligence in advancement of regulatory science, policy, and intelligence. This will be achieved in close collaboration with the Head of Global Regulatory Science & Policy, Europe and APAC regional function leads, and internal global regulatory teams. You will monitor regulatory trends, changes, and developments to inform strategic decision-making and maintain a competitive edge for CSL. Also, you will maintain operational aspects of the role, including the enhancement and maintenance of GRASP SharePoint and GRASP related processes. Help develop regulatory science, policy, and intelligence science programs and help shape the regulatory environment for assigned platforms, departments, or topics. Help identify opportunities for non-product-specific collaboration with global regulatory authorities. Collaborate with Global Regulatory Affairs, therapeutic areas, regional leads, and teams to support the planning external engagement strategies. Monitor, and share important regulatory trends and developments that could affect CSL's platforms or focus areas. Contribute to regular updates, reports, and other communications that support regulatory decision-making and knowledge sharing across the organization. Contribute to the development and tracking of the Regulatory Policy Roadmap and support measuring progress through Indicators. Work with regional leads, internal regulatory teams, and other responsibilities such as Public and Government Affairs (PAGA) to align efforts and share insights. s. Facilitate the process for assessing draft global regulations and regulatory guidelines, their potential impacts on CSLs products, commenting them to recommend the development of CSLs specific position, and propose and agree on an action plan with the Head of Global Regulatory Science & Policy Collaborate with global regulatory functions, CSL PAGA function, other Intelligence groups (e.g., Competitive Intelligence) and other tasks to stay informed about changes in North America regulatory environment. The objective is to provide context and broader perspective but also to Identify global topics for surveillance and advocacy. Experience Bachelor's degree in life sciences, PharmD, JD, or PhD preferred 3+ years of experience in the life sciences industry, with exposure to regulatory affairs or a related function. Understanding of regulatory requirements across product development and post-marketing phases; prior firsthand regulatory experience Familiarity with US regulatory systems; additional global exposure Experience contributing to regulatory intelligence or policy work is beneficial. Previous interaction with regulatory agencies such as FDA is a plus. BENEFITS Medical, Dental Vision 401K Paid time Off #LI-Hybrid Our Benefits CSL employees that work at least 30 hours per week are eligible for benefits effective day 1. We are committed to the wellbeing of our employees and their loved ones. CSL offers resources and benefits, from health care to financial protection, so you can focus on doing work that matters. Our benefits are designed to support the needs of our employees at every stage of their life. Whether you are considering starting a family, need help paying for emergency back up care or summer camp, looking for mental health resources, planning for your financial future, or supporting your favorite charity with a matching contribution, CSL has many benefits to help achieve your goals. Please take the time to review our benefits site to see what’s available to you as a CSL employee. About CSL Behring CSL Behring is a global biotherapeutics leader driven by our promise to save lives. Focused on serving patients’ needs by using the latest technologies, we discover, develop and deliver innovative therapies for people living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives. CSL Behring operates one of the world’s largest plasma collection networks, CSL Plasma. Our parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people, and delivers its lifesaving therapies to people in more than 100 countries. We want CSL to reflect the world around us At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging | CSL. Do work that matters at CSL Behring! CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please click here. CSL Global Privacy Notice for Job Applicants and Candidates

Regulatory Science
Regulatory Policy
Regulatory Intelligence
Stakeholder Engagement
Strategic Communications
Cross-Functional Collaboration
Content Strategy
SharePoint Management
Direct Apply
Posted 6 months ago

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