CSC Generation

Lead the design, development, and deployment of machine learning systems to solve complex business problems, ensuring models are robust, interpretable, and impactful. | Requires 7+ years of applied ML/data science experience, proficiency in Python/R and SQL, experience with cloud ML platforms, and a proven track record of production ML systems that impact business. | CSC Generation is the AI-native holding company re-engineering omni-channel retail. We acquire iconic brands and transform them with Genesis—our operating platform unifying a Data Fabric, Automation Engine, proprietary tools, and shared services—to modernize operations, elevate customer experience, and expand margins. With $1B+ in revenue across 13 brands, our portfolio includes Sur La Table, Backcountry, One Kings Lane, and more—premier home and outdoor banners that double as real-world innovation hubs. CSC Generation continues to grow through M&A, revitalizing companies with strong brand recognition and loyal customers. We are looking for a Staff Data Scientist to lead the development of production-grade machine learning solutions that drive measurable business impact. This is a senior individual contributor role requiring deep technical expertise, independent judgment, and the ability to influence cross-functional teams. You will own complex, ambiguous problems end-to-end, from problem framing through deployment and iteration. \n Key Responsibilities – Technical Leadership: Lead the design and development of ML systems that solve complex, ambiguous business problems Make sound technical decisions on model architecture, evaluation methodology, and tradeoffs Set standards for model validation, testing, and monitoring across the team Identify when "good enough" is appropriate vs. when deeper investment is warranted Debug and troubleshoot models that fail in production - understand why they fail, not just that they fail Key Responsibilities – End-to-End Model Development & Evaluation: Frame business problems as well-defined ML tasks with clear success criteria Build robust predictive models (classification, regression, time series, causal inference) Implement rigorous train/validation/test methodology to ensure real-world generalization Identify and prevent data leakage, overfitting, and other failure modes before they reach production Define metrics that align model performance with actual business outcomes Conduct holdout testing on true out-of-sample data - recognize when CV metrics are misleading Design and analyze experiments to measure causal impact Communicate model limitations, uncertainty, and risk to technical and non-technical stakeholders Key Responsibilities – Influence & Collaboration: Partner with product, engineering, and business teams to ensure ML solutions solve real problems Translate complex technical concepts into actionable recommendations for stakeholders Contribute to hiring and technical interviews Required Qualifications: MS in a quantitative field (Statistics, Computer Science, Operations Research or related discipline) 7+ years applied ML / data science experience Expert-level proficiency in Python / R, and SQL Familiarity with cloud data & ML platforms (GCP/Vertex AI, AWS/SageMaker) Proven track record of building production ML systems that delivered measurable business impact Deep understanding of model evaluation methodology, experimental design, and causal inference Ability to work with messy, incomplete, real-world data and make pragmatic tradeoffs Strong communication and influence skills Self-directed and autonomous Preferred Qualifications: Hands-on experience in e-commerce retail and pricing PhD in a quantitative field Track record of mentoring junior data scientists and leading technical projects What We're NOT Looking For Someone who only knows how to call .fit() and .predict() without understanding the underlying mechanics Someone who builds black-box models they can't explain, debug, or defend Someone who needs detailed instructions or hand-holding for ambiguous problems Someone who over-engineers solutions when a simple approach would suffice \n For US-based candidates, this posting is intended for candidates that reside in the following states: AZ, DE, FL, GA, IN, LA, MI, MS, MO, NV, NC, OK, PA, TN, TX, UT, WV, WI, and WY. Our preference is for candidates who reside near our hubs in Northwest Indiana, Austin, Texas, and Toronto, Ontario. Washington state applicants only: If you believe that this job posting does not comply with applicable Washington state law, please notify us by sending an email to WACandidates@cscshared.com. The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Washington state applicants only: If you believe that this job posting does not comply with applicable Washington state law, please notify us by sending an email to WACandidates@cscshared.com. It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact hrbenefits@cscshared.com.

Serve as the primary contact for inbound customer inquiries, support sales and project needs, and collaborate with marketing and operations to enhance customer experience. | Experience in customer service, sales, or related roles, strong communication skills, ability to handle complex product questions, and familiarity with CRM tools. | CSC Generation is the AI-native holding company re-engineering omni-channel retail. We acquire iconic brands and transform them with Genesis—our operating platform unifying a Data Fabric, Automation Engine, proprietary tools, and shared services—to modernize operations, elevate customer experience, and expand margins. With $1B+ in revenue across 13 brands, our portfolio includes Sur La Table, Backcountry, One Kings Lane, and more—premier home and outdoor banners that double as real-world innovation hubs. CSC Generation continues to grow through M&A, revitalizing companies with strong brand recognition and loyal customers. As a Product Speicalist, you’ll be the go-to sales and service contact for customers and trade partners interested in our furniture and collections, turning inquiries into confident purchases through expert, design-forward guidance. In this role, you’ll manage inbound and outbound touchpoints, support custom and project-based needs, collaborate with marketing and operations, and use CRM tools to nurture relationships, drive repeat business, and deliver a seamless end-to-end customer experience. This position will report into the Customer Service Lead. \n What you’ll do every day: Serve as the primary point of contact for inbound customer inquiries, purchase calls, and product questions related to Euro Style’s furniture and collections. Guide customers through the buying process by providing expert product knowledge, design-forward recommendations, and comparisons that help close sales. Support trade clients, interior designers, and high-value customers with personalized service and project-based needs. Manage custom orders, special pricing requests, and order status updates to deliver a seamless end-to-end customer experience. Proactively follow up on inbound leads, abandoned quotes, and past purchasers to drive repeat business and incremental revenue. Conduct targeted outbound outreach to nurture relationships, re-engage customers, and upsell or cross-sell complementary products. Partner with marketing to support promotions, launches, and campaigns, ensuring consistent messaging and strong conversion. Coordinate with operations and logistics to track priority orders, resolve delivery questions, and escalate issues or claims as needed. Participate in product launches, trainings, and industry events to stay current on the assortment and strengthen customer credibility. What you bring to the role: Proven ability to build trust quickly and convert inbound customer interest into closed sales. Strong consultative selling and communication skills, with a customer-first mindset and attention to detail. Experience handling custom orders, pricing discussions, and complex product questions. A proactive approach to driving revenue through follow-ups, outreach, and relationship management. Comfort working cross-functionally with marketing, operations, and logistics teams to resolve issues and improve outcomes. Experience using CRM tools to track customer interactions, manage pipelines, and prioritize outreach. An interest in furniture, design, or home furnishings, with the ability to translate product features into customer value. What’s in it for you? Joining our team isn’t just about having a seat at the table—it’s about helping redesign the table entirely. You’ll be challenged, stretched, and supported as you grow faster than you thought possible. In addition to competitive compensation, we offer: Executive Access: Work directly with brand CEOs and senior leadership, solving real business problems and earning mentorship from top operators. AI-First Skill Building: Get hands-on with the most advanced AI tools in the market. From automation to prompt engineering, you’ll build a modern tech stack that sets you apart in any industry. Accelerated Career Path: High performers are quickly entrusted with greater responsibility, new challenges, and leadership opportunities across our portfolio of brands. Competitive benefits:Paid time off policies, 401(k)/RRSP match, medical/dental/vision and a variety of supplemental policies, and employee discounts at our portfolio companies What our interview process looks like: 📞 Step 1: If you align with our vision and meet the qualifications, we’ll reach out to schedule a conversation and introduce Euro Style. 🧠 Step 2: You’ll complete a short AI or product-building challenge so we can understand how you approach problems and execution. 💬 Step 3: Participate in deep-dive interviews with leadership focused on your experience, product mindset, and operational thinking. 📩 Step 4: Offer. We’ll move fast for the right candidate. \n For US-based candidates, this posting is intended for candidates that reside in the following states: AZ, DE, FL, GA, IN, LA, MI, MS, MO, NV, NC, OK, PA, TN, TX, UT, WV, WI, and WY. Our preference is for candidates who reside near our hubs in Northwest Indiana, Austin, Texas, and Toronto, Ontario. The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Washington state applicants only: If you believe that this job posting does not comply with applicable Washington state law, please notify us by sending an email to WACandidates@cscshared.com. It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact hrbenefits@cscshared.com.

Engage customers to provide excellent service, drive sales through product knowledge, support store operations including transactions and inventory, and maintain a positive team environment. | At least 18 years old with 1 year of retail sales experience preferred, strong communication and problem-solving skills, and availability for flexible, part-time hours including nights and weekends. | With over 50 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food. Position Overview As a Seasonal Sales Associateat Sur La Table, you play a key role in the success of the retail store by inspiring customers throughout every stage of their culinary experience. In this role, you’ll support daily operations, deliver a #bestincenter customer experience, a company-wide standard for excellence in service, and help drive sales by sharing product knowledge. Key Responsibilities Customer Experience & Brand Representation · Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty · Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources. · Actively engage customers, identify their needs, recommend relevant products or experiences, and leading a customer-focused, Guest Obsessed culture Sales & Business Performance · Maximize selling opportunities by identifying customer needs and offering relevant solutions. · Promote add-on sales and support events that grow store traffic and customer engagement. · Consistently meet or exceed monthly sales goals, contributing to overall store revenue. Performance is measured by key KPIs such as individual sales volume, average transaction value, and customer conversion rates. Team Engagement & Store Support · Collaborate with team members to maintain a positive, inclusive, and high-performing store culture · Support onboarding of new associates by sharing product knowledge and best practices Operations & Compliance · Accurately and efficiently process transactions including sales, returns, and price checks using the POS system. · Assist in daily opening and closing procedures, floor replenishment, and maintaining visual merchandising standards. · Complete inventory transactions including, but not limited to, receiving, MOS (Mark Out of Stock), and RARs (Return Authorization Requests). · Adhere to applicable wage and hour laws. Accurately records time worked according to SLT Policy · Models and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to associates, maintained and consistently followed. Physical Requirements · Ability to communicate verbally and work cooperatively with associates and customers · Ability to remain standing for up to 4 hours at a time · Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor · Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor. · Ability to lift and/or move merchandise weighing up to 50 lbs. · Ability to ascend/descend ladders to retrieve and/or move merchandise · Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work · Available to work between 12 and 16 hours per week, with a flexible schedule, including nights, weekends, and holidays. While this is the minimum availability, scheduled hours may differ based on business needs. · Regular and predictable attendance Qualifications & Experience · Must be 18 years of age or older at the time of employment. · 1 year of retail sales experience preferred. · Excellent communication, problem-solving, and decision-making abilities. · Passion for community engagement and providing exceptional customer experiences. · Proficiency in Microsoft Office and retail management systems preferred. \n \n $17.81 - $18.95 an hour \n This job description represents a summary of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and other duties, as assigned, may be part of the job. This job description is not an employment agreement or contract. Sur La Table has the exclusive right to alter this job description at any time without notice. The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws. It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact hrbenefits@cscshared.com.

Lead and optimize the Shopify digital platform, manage digital programs including AI-driven initiatives, drive digital marketing and demand generation, and analyze channel performance to fuel growth. | 6+ years in digital commerce or strategy, expertise in Shopify and CRO, hands-on AI and automation experience, strong analytics and project management skills, and ability to work independently in a fast-paced environment. | Seattle Coffee Gear is on a mission to inspire and fuel coffee passion for customers everywhere. As the Digital Manager, you will play a pivotal role in shaping the future of our digital presence and growth strategy. This is not just about running a website—it’s about building a best-in-class digital platform that drives demand, delivers an exceptional customer experience, and creates scalable, innovative programs that set us apart in the specialty coffee industry. This role is highly dynamic and demanding, requiring both strategic vision and tactical execution. You will serve as the quarterback for our digital initiatives, collaborating across teams to launch high-impact programs, leverage cutting-edge AI, and constantly optimize performance. For the right individual, this is an exciting opportunity to leave a lasting mark on a fast-growing, consumer-driven business and directly influence the company’s trajectory. Digital Product Strategy: • Own and evolve the Shopify ecosystem, optimizing site performance, UX/UI, and driving the roadmap for continuous innovation of our digital platform. • Program Management: Manage and launch key digital programs—such as subscription services, upgrade programs, and new revenue streams—by developing ideas into initiatives, ensuring successful launches, and optimizing post-launch. • Conversion Rate Optimization & UX: Lead the CRO program with relentless focus on customer experience and site optimization, leveraging internal teams and external agency partners. • AI Strategy & Implementation: Define and own the digital AI roadmap to accelerate adoption of AI tools and solutions across digital experiences. • AI Workflow Automation: Implement AI-driven automation and workflows that enhance operational efficiency and scalability. Digital Marketing: • Identify emerging themes, formats, and opportunities that align with customer needs and business objectives. • Uncover and define content strategies through analytics and market trends, that achieve both marketing and business goals; ensure execution delivers on objectives and KPIs. • Strategic Initiatives: Drive experimental and forward-thinking digital initiatives that fuel company growth and differentiate our brand in the marketplace. • Demand Generation: Co-own the digital demand plan and be accountable for measurable results in driving engagement, acquisition, and revenue. • Monitor industry trends, competitor strategies, and audience behavior to fuel content ideation. Digital Analytics & Channel Performance Analysis: • Analyze and report on core performance metrics—including traffic, conversion, AOV, channel performance, CLV, and contribution margin—with actionable insights that inform strategy and execution. • Create a process for tracking, measuring, and evaluating the success of campaign and marketing initiatives. • Other duties as assigned. Qualifications • 6+ years of progressive experience in digital commerce, eCommerce management, or digital strategy roles. • Proven track record of driving measurable growth through digital initiatives. • Strong background in Shopify or similar eCommerce platforms. • Expertise in CRO, digital analytics, and customer journey optimization. • Hands-on experience with AI tools, automation, and emerging digital technologies, including Custom GPT’s, n8n, or other workflow automation applications. • Strong analytical skills with the ability to turn data into insights and action. • Excellent project management skills; able to manage multiple priorities with speed and precision. • Must be outgoing, positive, willing to contribute to a positive, team-oriented workplace. • Must have the ability to work independently, self-starter, and be exceedingly responsible. • Ability to perform at high levels in a fast-paced ever-changing work environment. • Ability to anticipate work needs and follow through with minimal direction. • Be flexible and embrace change with a growing and evolving company. Why Join Us? At Seattle Coffee Gear, you’ll have the opportunity to combine your passion for digital innovation with a love for coffee culture. This is a high-impact role with visibility across the business, offering the chance to shape the future of our digital presence while working alongside a team that values creativity, collaboration, and growth.

Design, develop, and deploy front-end web experiences while collaborating with cross-functional teams, mentoring junior engineers, and participating in the full software development lifecycle. | 5+ years experience, proficiency in React, TypeScript, cloud platforms (GCP/AWS), relational and NoSQL databases, Docker/Kubernetes, CI/CD, Agile Scrum, and some Java experience. | Our mission is to connect people to their passions. Our four online stores—Backcountry, Competitive Cyclist, MotoSport and, SteepandCheap—aim to supply our customers with the gear, knowledge, and inspiration necessary to get out there and chase down life’s greatest moments. We do this by providing the biggest and best assortment of premium outdoor products, superior shopping experience, personalized Gearhead expertise, lightning-fast and accurate fulfillment, and inspirational, informative, and community-centered content. Backcountry is seeking a highly motivated and experienced Senior Front End Engineer to join our team. As our Senior Front End Developer, you will enjoy working across the software stack to design, develop, and deploy engaging experiences for the web. You are empowered by CSC IQ to get to your next career stage! What you'll be doing: • Apply the latest software design techniques and contribute to the technical design of new solutions. • Write documentation, flowcharts, layouts, diagrams, charts, code comments and clear code. • Proactively engage x-functional teams to align x-team efforts to deliver in minimal time. • Advocate for business problems being solved in every story, and work to gain a deep understanding of the root problem so that the simplest solution can be identified. • Continually invest in your own knowledge and skillset through training, reading, and attending conferences and meetups. • Passion for unit and automated testing, modular designs, and shipping quality code • Building robust alerting and monitoring for a stable environment • Work closely with our Product and Design teams to develop new products and features. • Participate in code reviews to ensure high code quality and set best practices. • Participate in a full software development life cycle – requirements gathering, design, development, testing, deployment, documentation. • Provide day-to-day software application support and related technical advice. Observing and monitoring your system in production. • Mentor junior engineers and invest time in their development and learning • Recommend architectural enhancements, and provide senior guidance to team members on best practices and optimization techniques • Occasionally lead a small team of 2 or 3 engineers from project planning to completion What you bring to this role: • Bachelor in Computer Science or related discipline or equivalent. • 5+ years of professional experience. • Full professional proficiency in English. • Experience working with Scrum Agile methodologies. • Solid understanding of software development concepts, including object-oriented programming, design patterns, and algorithms. • Experience on Cloud development in GCP or AWS. • Strong problem-solving skills and meticulous attention to detail. • Expertise with Relational Databases and SQL Queries • Expertise with NoSQL / Document Oriented Database • Expertise with Docker, Kubernetes and CI/CD tools. • Strong experience using React, JavaScript ES6/TypeScript • Experience designing and building software in any of the different object oriented and dynamic languages such as Java. • Open to critical feedback. • What our interview process looks like: • Depending on the position, our application and interview process may vary, but here are some of the ways we get to know you better: • 📞 Step 1: Match most of the requirements and qualifications for the position? We want to chat. A recruiter will reach out to you via email to schedule some time to learn more about our company and get to know you better. Remember, you’re also interviewing us! • 📝 Step 2: Our assessments (if applicable to the role) measure your analytical and business acumen. We use them to better understand your expertise. Each person interviewing for the same role receives the same assessment, which helps us evaluate candidates equally and consistently. • 👩🏽‍💻Step 3: Virtual or in-person interviews depending on your location. Our hiring team will learn more about your prior experience and challenges you’ve faced. Be prepared with detailed examples. Concise and well-organized answers are ideal. • ✍🏽 Step 4: Offer! This is where things get really exciting. We gather all data from your interviews and conduct a final review. If qualified for the position, your recruiter will connect with you via phone to present a verbal offer we know you’ll be excited about. CSC Generation Holdings family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws. It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. CSC Generation Holdings family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact hr@cscshared.com.