CSC

Provide technical case support for customers involving server and workstation installation and maintenance. | 3-4 years software support experience with Microsoft enterprise systems, bachelor's degree preferred, strong communication and problem-solving skills. | Technical Support Analyst  Remote-United States Monday to Friday from 11 am to 8 pm EST, 10-7 CST or 9-6 MST *Some weekend overtime may be required    The Technical Support Analyst (TSA) is a developmental level position within the Support organization primarily responsible for working with CSC Corptax® customers to help with inquiries related to the server and workstation installation and maintenance of Corptax products.  The TSA develops a high-level knowledge of the Corptax products and couples that with technical knowledge of Microsoft enterprise systems and related information technologies to validate customer installations and triage customer questions.   The TSA’s primary role is to respond to all customer inquiries regardless of the inbound support channel: online case, phone, email, chat, etc. for questions of a technical nature.  This role will occasionally require overtime, including weekends based on customer filing trends/needs.  A rotating on-call will be required.  Travel is not typically required for this position.    Some of the things you will be doing:  * Provide technical case support (all channels) for all Corptax customers and other internal Corptax teams using the then-current tools available to the Support organization.  * Understand customer needs and provide personalized support to assigned customers or other customers as requested based on areas of specialization/expertise and customer need. * Respond to and provide appropriate solutions to intermediate level customer inquiries while maintaining moderate case closure rates. * Collaborate with team members in a fast-paced environment. * Work under clearly defined guidelines, with moderate supervision, making sound decisions based on previous experience and confirming your conclusions with more senior level team members prior to execution. * Document all customer issues in the Corptax case tracking system and assign or document appropriate solutions to the customer issue.  * Review knowledge base solutions within professional expertise to ensure overall quality of our resources and digital support capabilities.  * Develop proficiency in all Corptax products from a technical perspective.  * Perform release testing, as required, of customer scenarios both prior to and after a new Corptax product release. Testing is a shared responsibility, including triage of new product releases and identifying potential required software enhancements.  * Assist on various projects as assigned.  * Learn new technology and experiment with potential internal efficiency solutions.  * Demonstrate consistent exemplary standards of ethical conduct.  * Promote a culture of cooperation, collaboration, and connection within the support team, as well as globally with other CSC business units.   What technical skills, experience, and qualifications do you need? * Position requires 3-4 years of relevant software support experience, ideally in Microsoft systems such as Windows Server, IIS, SQL Server, and SharePoint. * Exposure to automation, packaging, and monitoring tools such as Ansible, PowerAutomate, SailPoint, Elastic, SSCM, Microsoft Intune, and API’s. * Bachelor’s degree in a technology field is preferred or relevant experience.  * High standards of customer service and support, honesty, and integrity.  * Proficiency with Microsoft products.  * Ability to quickly learn Corptax technologies.   * Ability to accurately and completely document case information into the Corptax case tracking software.  * Excellent problem-solving skills.   * Strong, positive attitude and work ethic desired.   * Ability to work independently and as part of a team, possessing moderate conflict resolution and negotiation skills to provide positive customer experiences.  * Strong communication skills – both written and verbal.  * Strong interpersonal skills. * Self-motivated with a drive for continuous improvement.   *This role is not eligible for employment visa sponsorship (e.g., H‑1B, TN, E‑3) now or in the future.   At CSC, compensation decisions are dependent on a number of factors including job location and the knowledge and experience of each individual. A reasonable estimate of the current range is $59,884.28 to $76,628.71   #Remote #CSCCorptaxcareers    CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.® Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other. CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued. CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.  We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging, CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC. We encourage candidates to apply directly to our website and not through third-party sources. Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications. At CSC®, we’re always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It’s also the reason we’re the trusted partner of many of the world’s most successful organizations. CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That’s why we are the leading provider of business administration and compliance solutions. * CSC is a great place to work with smart and dedicated people. * We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In’s Best Places to Work. * We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals. * Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance. * CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more. * As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.

Lead global technology and cybersecurity internal audits, providing assurance and strategic insight across complex, regulated environments. | 8+ years in internal audit or cybersecurity risk within large regulated organizations, strong knowledge of control frameworks, and relevant professional certifications preferred. | Description Global Head of Technology & Cybersecurity Internal Audit Remote- Mid-Atlantic Region Monday to Friday 8:00 am to 5:00 pm The Global Head of Technology & Cybersecurity Internal Audit is a leadership role within the Internal Audit function, responsible for providing independent assurance and strategic insight over technology, cybersecurity, and emerging risk domains across a global, highly regulated organization. This role reports to the Global Head of Internal Audit and partners closely with Enterprise Technology, Risk Management, Compliance, and senior business leaders to evaluate the design and effectiveness of governance, risk management, and control frameworks. The role has global coverage and requires deep experience operating in complex international environments, with a particular focus on cybersecurity, cloud, data, and the responsible use of artificial intelligence. What you will be doing: Audit Leadership & Assurance • Design and maintain a risk‑based technology and cyber internal audit plan aligned to enterprise risks, regulatory expectations, and the evolving threat landscape. • Lead and oversee end‑to‑end technology, cybersecurity, IT, and data‑related internal audits across global operations, including audit planning, risk assessment, execution, reporting, and issue validation. • Oversee the execution of IT and cybersecurity audits performed by third-party providers, ensuring work quality, adherence to Internal Audit standards, alignment with CSC’s risk framework, and appropriate coverage of key risks and controls. • Provide independent assurance over information security, cyber resilience, cloud environments, identity and access management, data protection, third‑party risk, and technology resilience. • Evaluate controls supporting compliance with relevant regulations, standards, and frameworks (e.g., GDPR, ISO 27001, DORA, NIST, and other regional supervisory expectations). Cybersecurity, Technology & AI Focus • Assess the maturity and effectiveness of cybersecurity governance, incident response, threat management, and vulnerability management programs from an internal audit perspective. • Lead audits and risk assessments covering cloud infrastructure, SaaS platforms, system development life cycles, and emerging technologies. • Evaluate the design and use of AI and advanced analytics within the organization, including governance, model risk, data quality, ethical use, and cybersecurity implications from an internal audit perspective. • Serve as a trusted advisor on emerging technology risks, including AI adoption, automation, and digital transformation initiatives. Stakeholder Engagement & Advisory • Build strong relationships with senior technology, security, risk, and compliance leadership across regions. • Present audit results, themes, and emerging risks to executive management and the audit committee in a clear and impactful manner. • Provide pragmatic, risk‑based recommendations that improve control effectiveness while enabling business objectives. Team & Function Leadership • Lead, mentor, and develop audit professionals (internally and third-party firms) across multiple geographies. • Contribute to the internal audit roadmap, methodology enhancements, and continuous improvement initiatives. • Support quality assurance and improvement activities in alignment with IIA standards and regulatory expectations. What technical skills, experience and qualifications do you need? • 8+ years of progressive experience in internal audit, technology risk, IT audit, or cybersecurity • Proven experience working within large, international organizations operating in highly regulated environments (e.g., financial services, fintech, global services, or complex multinationals). • Deep expertise in technology and cybersecurity risk management, including cloud, data, infrastructure, and third‑party ecosystems. • Strong understanding of internal control frameworks, regulatory requirements, and supervisory expectations across multiple jurisdictions. Professional Credentials • Bachelor’s degree in Computer Science, Information Security, Engineering or equivalent • Professional certifications such as CIA, CISA, CISSP, CRISC, or equivalent preferred. Key attributes • Executive‑level communication and presentation skills. • Strong judgment with the ability to balance risk, control, and innovation. • Ability to operate effectively across cultures, regions, and time zones. • Willingness to travel to CSC Headquarters in Wilmington, DE on quarterly basis and internationally as required. • This role is not eligible for employment visa sponsorship (e.g., H‑1B, TN, E‑3) now or in the future. At CSC, compensation decisions are dependent on a number of factors including job location and the knowledge and experience of each individual. A reasonable estimate of the current range is $134,376.00 to $170,630.00 #LI-AM1 #LI-Remote #Internalauditopportunities #CSCCareers Responsibilities • Design and maintain a risk-based internal audit plan for technology and cyber domains. • Lead and oversee technology, cybersecurity, and data-related audits across global operations. • Manage third-party IT and cybersecurity audits, ensuring quality and alignment with CSC's risk framework. • Provide independent assurance for information security, cyber resilience, and data protection. • Evaluate compliance with regulations and standards like GDPR, ISO 27001, and NIST. • Assess cybersecurity governance and incident response programs. • Lead audits for cloud infrastructure, SaaS, and emerging technologies. • Evaluate AI and advanced analytics governance and usage. • Serve as an advisor for emerging technology risks and digital initiatives. • Build strong relationships with senior leaders and present audit findings to executive management. Qualifications • 8+ years of experience in internal audit, technology risk, or cybersecurity. • Proven track record in large, international, highly regulated organizations. • Expertise in technology and cybersecurity risk management, including cloud and data ecosystems. • Strong understanding of internal control frameworks and regulatory requirements across jurisdictions. • Bachelor's degree in Computer Science, Information Security, or Engineering. • Professional certifications (CIA, CISA, CISSP, CRISC) are preferred. • Excellent communication and presentation skills for executive-level interactions. • Ability to balance risk, control, and innovation with a strong judgment. • Cultural sensitivity and the ability to work across regions and time zones. • Willingness to travel internationally as needed.

Design and build scalable automation frameworks using Playwright, C#, and TypeScript, integrating automated testing into CI/CD pipelines and leveraging AI for test optimization. | 5+ years in software development or SDET roles with strong proficiency in C# and JavaScript/TypeScript and experience building automation frameworks integrated into CI/CD pipelines. | Senior QA Automation Engineer Monday – Friday 8:00 am – 5:00 pm Remote We are seeking a Senior QA Automation Engineer to design and build scalable automation solutions that support and elevate our Quality Engineering organization. This is a development-first role focused on creating tools, frameworks, and intelligent test systems that enable QA teams to deliver high-quality software with speed and confidence. In this role, you will partner closely with QA engineers, developers, and product teams to engineer robust automation frameworks, improve testing infrastructure, and leverage modern AI-driven techniques to enhance software quality. This position is ideal for someone who brings strong software engineering expertise, a passion for automation, and a drive to modernize testing through code and innovation. Some of the things you will be doing: * Design, develop, and maintain scalable test automation frameworks using Playwright. * Write high-quality, maintainable code in C# and JavaScript/TypeScript to support automated testing and QA tooling. * Build and enhance internal tools and utilities that improve QA team efficiency and test coverage. * Develop and maintain end-to-end, integration, and performance test solutions. * Integrate automation frameworks and tools into CI/CD pipelines to support continuous testing and quality gates. * Partner with QA engineers to enable adoption of automation tools and best practices. * Leverage AI tools and techniques to improve test generation, defect detection, root cause analysis, and test optimization. * Analyze system behavior, troubleshoot issues, and implement solutions to improve reliability and performance. * Contribute to test strategy by introducing scalable, code-driven approaches to quality engineering. * Mentor QA engineers and developers on automation, tooling, and modern testing practices. * Drive improvements in engineering quality, automation standards, and development practices.     What technical skills, experience and qualifications do you need * 5+ years of experience in software development, SDET, or automation engineering roles. * Strong programming skills in C# and JavaScript/TypeScript. * Hands-on experience with Playwright for modern test automation. * Proven experience building automation frameworks, tools, or developer-centric testing solutions. * Solid understanding of software development principles, design patterns, and testability. * Experience integrating automated testing into CI/CD pipelines. * Experience applying AI/ML or AI-assisted development tools to improve testing or engineering workflows. * Strong debugging, analytical, and problem-solving skills. * Experience working in Agile or Scrum environments. * Strong communication skills and ability to collaborate across engineering and QA teams. * Working knowledge of SQL and ability to query and validate data.     Preferred Qualifications: * Experience with .NET / ASP.NET and modern backend development practices. * Experience supporting or enabling QA teams through tooling and automation platforms. * Familiarity with cloud platforms such as Azure. * Experience with performance and load testing frameworks. * Exposure to front-end frameworks such as Angular. * Bachelor’s degree in Computer Science or a related technical field.   #CSC  #CSCCareers  #CorporateTax  #LI-HL1 CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.® Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other. CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued. CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.  We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging, CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC. We encourage candidates to apply directly to our website and not through third-party sources. Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications. At CSC®, we’re always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It’s also the reason we’re the trusted partner of many of the world’s most successful organizations. CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That’s why we are the leading provider of business administration and compliance solutions. * CSC is a great place to work with smart and dedicated people. * We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In’s Best Places to Work. * We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals. * Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance. * CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more. * As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.