Cryoport, Inc.

Design and implement REST APIs and data services supporting SaaS offerings and client integrations. | Bachelor's degree and 4-6 years full-stack experience with Ruby on Rails, JavaScript, and MySQL. | Cryoport Systems is a comprehensive supply chain partner for the life sciences industry, delivering specialized solutions to meet the challenges of the biopharmaceutical, cell and gene therapy, reproductive medicine, and animal health markets. Our offerings span logistics, BioServices and biostorage, cryopreservation, and consulting, ensuring the highest standards of quality and reliability for sensitive materials. With our expansive platform of management solutions and decades of temperature-controlled supply chain expertise, Cryoport Systems helps Enable the Outcome™ by supporting certainty and precision in the supply chain, whether advancing groundbreaking therapies, supporting families on their reproductive journeys, or enhancing animal health programs. POSITION SUMMARY The Senior Software Engineer is a hands-on Data Services engineering position that has a full range of responsibilities to build, evolve and support a host of integration and data services initiatives at Cryoport Systems through a strong understanding of algorithm, API design, data structure and cloud architecture. From incorporating cutting edge technologies to designing robust customer-centric integration solutions that scale, the Senior Software Engineer will rely on a skill set that includes Ruby on Rails, Java, MySql. This position plays an integral role supporting our team, products, clients, and company as we grow our SaaS based offerings. This role supports our Consulting Services Data Services offerings and supports a variety of client and internal facing projects. The role will also involve deep collaboration with our fast growing Consulting Services team as well as our clients. PRIMARY RESPONSIBILITIES (include but are not limited to) • Be the primary development and support for Data Services offerings. • Design and implement REST APIs • Learn our cloud-based application and our human business process. • Reduce risk by identifying a portion of the application code that can modularized into its own service; set up an API between that service and the main application. • Convert product backlog into implemented features. • Support Data Services clients with sandbox configuration and access, configuration of data services, custom integration activities, and validating data and software integrity • Ability to manage project activities – including supporting client integration scoping to deployment of customized software, APIs and services. COMPETENCIES & PERSONAL ATTRIBUTES • Algorithm analysis / evaluation. • Oral and written communication skills: verbal, written, whiteboard, virtual / remote. • Strong interpersonal communication skills to enable successful interactions with internal and external users and stakeholders. This role will involve collaborating with clients from scoping to setup to troubleshooting and ideal candidate will have the right attitude and communication skills to support a wide range of project stakeholders. • Passion for, and alignment with, Cryoport’s mission • A change agent and strong collaborator who is not afraid of challenging status quo. • An individual who brings strong core values, quality, ethics, and integrity • A collaborative team player who embraces and champions the culture. • Strong work ethic and ability to deliver results and meet commitments in a dynamic environment. • Detail oriented individual with a drive for professional growth and learning to keep ahead of best practices in software and service architectures. • Exceptional and dynamic communications skills with the ability to inspire and influence people at all levels, build consensus and commitment, and effectively drive change throughout the organization at a rate that fits the corporate culture. • Exceptional organizational and planning skills, strong analytical abilities, and process orientation • Demonstrates a business process orientation to developing solutions. QUALIFICATIONS AND EDUCATION REQUIREMENTS • B.S in Computer Science or equivalent degree (Required) / M.S in Computer Science (preferred) • 4-6 years as a full-stack software developer using Ruby on Rails • 3+ year(s) architecting, implementing, and maintaining REST API clients and a REST API server. • 3+ year(s) architecting, implementing, and maintaining 100,000+ lines of code web applications using Ruby on Rails, JavaScript (React, Node, jQuery), HTML, CSS, and MySQL. PREFERRED SKILLS • Ruby on Rails, Java, ReactJS with MySql on AWS infrastructure • Agile methodology / Test-First implementation. • Document as needed. • GitHub for source code revisioning • Jira as Software Project Management and workflow • Java • SideKiq • ReactJS • Elasticsearch Cryoport, Inc. is redefining temperature controlled supply chain support for the life sciences industry by continually broadening its platform of solutions, serving the biopharma, reproductive medicine and animal health markets. Through its family of companies — Cryoport Systems, MVE Biological Solutions and Cryogene — Cryoport provides strategic solutions that will support the growing needs of these markets.

Lead technical initiatives and architectural decisions to build scalable, resilient software systems aligned with business goals. | Bachelor's degree and 8+ years experience with distributed web applications, 5+ years with JSON APIs, microservices, and containerization. | Cryoport Systems is a comprehensive supply chain partner for the life sciences industry, delivering specialized solutions to meet the challenges of the biopharmaceutical, cell and gene therapy, reproductive medicine, and animal health markets. Our offerings span logistics, BioServices and biostorage, cryopreservation, and consulting, ensuring the highest standards of quality and reliability for sensitive materials. With our expansive platform of management solutions and decades of temperature-controlled supply chain expertise, Cryoport Systems helps Enable the Outcome™ by supporting certainty and precision in the supply chain, whether advancing groundbreaking therapies, supporting families on their reproductive journeys, or enhancing animal health programs. POSITION SUMMARY As a Senior Software Engineer, Stream-Aligned, you will lead technical initiatives, optimize team delivery, and drive architectural decisions within one of our teams. You will collaborate closely with the technical leadership team to ensure deliverables align with the organization’s broader goals and support our clients’ needs. You will be responsible for building, evolving, and supporting core value stream application components essential for our organization’s growth. Your leadership will ensure system success and foster technical excellence, allowing Cryoport Systems to deliver certainty and reliability across our business. PRIMARY RESPONSIBILITIES (include but are not limited to) • Technical Expertise Implement scalable, resilient, and maintainable software systems aligned with technical roadmaps. Execute value stream initiatives in an agile environment, ensuring that features meet business and technical goals. Apply and ensure best practices in software development, including modularization, code quality, testing, security, and data modeling. • Systems Thinking and Innovation Participate in technical discussions, architecture reviews, and roadmap planning. Contributed to the technical vision and architecture for the stream. Advocate for Domain-Driven Design (DDD) and loosely coupled architectures. Review and assess new technologies, frameworks, and tools to enhance efficiency and scalability. • Stream Alignment Collaborate with product managers and stakeholders to understand business goals and translate them into technical requirements. Contribute to technical documentation and knowledge sharing across teams. Ensure the team’s work aligns with objectives laid out no technical roadmaps. • Team Leadership and Collaboration Support mid-level engineers, fostering a culture of learning and technical ownership. Work closely with product managers, designers, and engineering teams to align technical efforts with business goals. COMPETENCIES & PERSONAL ATTRIBUTES • Problem-Solving: Strong, detail-oriented analytical skills and a hands-on approach to troubleshooting and resolving technical challenges. • Innovation: A forward-thinking mindset, constantly looking for ways to innovate and improve operations; passion for automating processes. • Strategic Vision: Ability to align stream initiatives with broader business objectives. • Collaboration: Excellent interpersonal skills and ability to collaborate across functional teams. QUALIFICATIONS AND EDUCATION REQUIREMENTS • B.S. in Computer Science or equivalent degree (required) / M.S. in Computer Science (preferred) • 8+ years architecting, implementing, and maintaining 100,000+ lines of code multi-tier distributed web applications using Ruby (Ruby on Rails), J2EE, JavaScript (React, Node), Python, and other web technologies. • 5+ years architecting, implementing, and maintaining JSON API’s. • Extensive knowledge of microservices, APIs, event-driven architecture, containerization (Docker, Kubernetes), and data modeling. TOOLS/TECHNOLOGIES • Ruby, Java, Python, JavaScript, MySQL, Docker, Elasticsearch, GitHub, JIRA, AWS • Ruby on Rails, Scala, Micronaut, React Cryoport, Inc. is redefining temperature controlled supply chain support for the life sciences industry by continually broadening its platform of solutions, serving the biopharma, reproductive medicine and animal health markets. Through its family of companies — Cryoport Systems, MVE Biological Solutions and Cryogene — Cryoport provides strategic solutions that will support the growing needs of these markets.

The Logistics Coordinator monitors live shipments for exceptions and escalates issues to Logistics Managers. They also handle client and carrier communications and assist with administrative tasks. | A high school diploma or GED is required, along with proficiency in Microsoft Office. Preferred qualifications include 2+ years in general logistics management and customer service. | Cryoport Systems is the life science industry’s most trusted provider of supply chain solutions for temperature-sensitive materials, serving biopharmaceutical, IVF and surrogacy and animal health organizations around the world. Cryoport Systems' proprietary Cryoport Express® shippers, Cryoportal® Logistics Management Platform, leading-edge Smartpak™ Condition Monitoring System and geo-sensing technology paired with unparalleled logistics expertise and 24/7/365 customer support, make Cryoport Systems the end-to-end temperature controlled supply chain partner that you can trust. At Cryoport Systems, our mission is to support life and health by providing reliable and comprehensive supply chain solutions for the life sciences through our advanced technologies and dedicated personnel. Job title: Logistics Coordinator (Contingent) Location: Remote from anywhere within the U.S. Hours: Monday through Friday, 8 AM - 5 PM PST POSITION SUMMARY The Logistics Coordinator is part of the Logistics Management team, which is a subset of Cryoport’s Customer Service department. The Logistics Coordinator will report to one or more Logistics Managers and is responsible for alerting the logistics management team of any shipments with delays or other potential causes for concern, assisting with special projects, miscellaneous tasks as needed, and answering the logistics helpline to address or redirect calls. Primary Responsibilities include, but are not limited to: Monitoring of exceptions of live shipments through Cryoport’s web portal and e-mail notifications Escalating exceptions internally to Logistics Managers Answering and routing client and carrier communications internally External communications to carriers and clients throughout shipment Following up with written and verbal communication Managing inbound calls and redirecting to appropriate parties Approving and creating orders in the portal. Booking shipments with couriers. General Regular interaction with internal departments such as Operations, Accounting, Management, Sales, etc. Administrative tasks such as data entry required, but not limited to A readiness to assume other duties as assigned A willingness to work after hours and/or weekend shifts if needed Competencies Results driven, attention to detail, process-oriented Ability to meet deadlines consistently Ability to listen, understand and evaluate logistical issues Strong communication skills, both verbal and written Proven record of initiative and dedication to meeting the expectations and requirements of clients Demonstrated ability to take initiative and find innovative ways of delivering solutions. Ability to develop professional, supportive relationships with clients, vendors and internal employees. Willingness to continually embrace personal and professional development Qualifications and Education Requirements High school diploma or GED required Must be proficient in Microsoft Office, including Outlook 2+ years of General Logistics management & Customer Service preferred Compensation: $22 hr. Cryoport is an Equal Opportunity Employer. For information, please visit www.cryoport.com. Cryoport, Inc. is redefining temperature controlled supply chain support for the life sciences industry by continually broadening its platform of solutions, serving the biopharma, reproductive medicine and animal health markets. Through its family of companies — Cryoport Systems, MVE Biological Solutions, CRYOPDP and Cryogene — Cryoport provides strategic solutions that will support the growing needs of these markets.