Crunchbase

Lead revenue operations strategy and cross-functional initiatives to drive growth and operational excellence. | 8+ years in Revenue Operations or related B2B SaaS roles with expertise in Salesforce and AI technologies, bachelor's degree required. | About Crunchbase Crunchbase is a predictive solution that provides intelligence on private companies, powered by the unique combination of live private company data, AI, and market activity from over 80 million users. We predict private market movements that matter to help investors, dealmakers, and analysts make the right decisions. We are committed to fostering a positive, diverse, and inclusive culture by hiring for potential and embracing individuals with diverse perspectives, backgrounds, experiences, and skill sets. We value transparency and openness, believing that an inclusive environment strengthens our teams and enhances our products. Crunchbase has a remote-first approach, and is open to hiring in residents of these states: California, Colorado, Illinois, Florida, Georgia, Maine, Massachusetts, Missouri, Nevada, New Jersey, New York, North Carolina, Oregon, Pennsylvania, South Carolina, Texas, Virginia, and Washington. Our inclusive remote-first culture, competitive pay, and employee wellness benefits set us apart! About the Role: As the Senior Manager, Revenue Operations, you will define the strategic roadmap for Revenue Operations while remaining deeply involved in the execution of the initiatives that drive scalable revenue growth. You will partner closely with Sales, Marketing, Customer Success, Finance, and executive leadership to identify opportunities, solve complex operational challenges, and translate business priorities into actionable programs. This role balances strategic leadership with hands-on execution. You will own critical Revenue Operations initiatives from concept through implementation, leveraging data, technology, and cross-functional collaboration to improve forecasting, sales productivity, process efficiency, and business performance. Success in this role requires the ability to move seamlessly between executive-level strategy discussions and detailed operational execution. You will be responsible for establishing scalable processes, optimizing the revenue technology ecosystem, and delivering data-driven insights that improve organizational performance. This role will also evaluate and implement AI-powered capabilities that enhance forecasting, automation, reporting, and decision-making while promoting responsible AI adoption across the revenue organization. What You'll Do: Strategic Leadership and Planning: Develop and maintain the Revenue Operations roadmap, balancing long-term strategic initiatives with evolving business priorities. Partner with VP and executive leaders to align Revenue Operations initiatives with company growth objectives and GTM strategy. Translate business goals into scalable operational programs, processes, and frameworks that improve organizational effectiveness. Influence cross-functional stakeholders through data-driven recommendations, business cases, and operational expertise. Prioritize initiatives based on business impact, organizational capacity, and strategic objectives while ensuring successful execution. Revenue Operations & Process Optimization: Personally lead complex Revenue Operations initiatives from discovery through implementation. Design, optimize, and scale revenue processes across Sales, Marketing, Customer Success, and Finance to improve operational efficiency and customer outcomes. Evaluate existing workflows, policies, and systems to identify bottlenecks and implement sustainable process improvements. Partner with GTM teams to improve lead management, routing, qualification, pipeline health, pricing, and deal desk processes. Drive adoption of operational best practices and monitor adherence to established processes. Forecasting, Analytics & Business Insights: Develop accurate revenue forecasts, capacity models, and operational plans in partnership with Finance and GTM leadership. Build executive dashboards, reporting, and performance metrics that provide visibility into revenue performance and operational health. Analyze sales, marketing, and customer data to identify trends, risks, and opportunities throughout the customer lifecycle. Translate complex analyses into actionable recommendations that support strategic decision-making. Continuously improve reporting methodologies and forecasting accuracy. Technology Strategy & AI Enablement: Serve as the functional owner of the Revenue Operations technology ecosystem, including CRM, sales engagement, and AI-enabled platforms. Evaluate, implement, and optimize technology solutions that improve automation, data quality, productivity, and collaboration. Identify opportunities to leverage AI for forecasting, reporting, pipeline analysis, workflow automation, and operational decision-making. Partner with IT and business stakeholders to prioritize technology enhancements and integrations. Promote responsible AI adoption by establishing practical governance and best practices for AI-enabled workflows. Supervisory Responsibilities: Team Oversight: Directly supervise a team to oversee their day-to-day activities and ensure alignment with company goals and standards. Performance Management: Conduct regular performance reviews, set clear objectives, and provide constructive feedback to foster professional development and high-quality work. Hiring and Training: Play an active role in hiring new team members as needed. Develop and implement training programs to enhance team skills and knowledge. Foster Collaboration: Facilitate collaboration across the department and cross-functional teams to ensure the successful execution of business priorities. Resource Management: Allocate resources effectively, including managing work schedules, balancing workloads, and ensuring the team has the necessary tools and information to perform their roles efficiently. Performs other related duties as assigned. What We're Looking For: Demonstrated success developing Revenue Operations strategy while personally executing complex, cross-functional initiatives within a high-growth B2B SaaS environment. Strong ability to influence VP and executive stakeholders through data-driven recommendations and trusted business partnership. Deep expertise with Salesforce, marketing automation platforms, sales engagement tools, business intelligence platforms, and AI-enabled technologies. Strong understanding of forecasting, pipeline management, revenue analytics, sales productivity, territory planning, and GTM operations. Excellent analytical and problem-solving skills with the ability to translate data into actionable business recommendations. Proven ability to balance strategic thinking with hands-on execution in a fast-paced environment. Strong project management and organizational skills with the ability to manage multiple priorities simultaneously. Excellent communication, collaboration, and stakeholder management skills. Advanced proficiency in Microsoft Excel, PowerPoint, Google Workspace, and reporting tools. Education and Experience: 8+ years of progressive experience in Revenue Operations, Sales Operations, Business Operations, or a related function, preferably within a B2B SaaS organization. Bachelor’s degree in Business Administration, Marketing, or related field preferred. What Crunchbase Offers: At Crunchbase, we’re building a culture where talented people innovate and make an impact. We invest in our team so everyone has the support, tools, and trust to do meaningful work and thrive. Here’s what you can expect: Competitive compensation and equity — rewarding you for your contributions and ownership mindset Remote-first flexibility — work primarily from home within our list of approved states, with opportunities for in-person collaboration Comprehensive health benefits for you and your family, including medical, dental, and vision coverage (PPO, HDHP, and HMO options) Continuous learning support through generous reimbursement for professional development and skills growth 401(k) and Roth plans Wellness resources — including a monthly stipend to support physical and mental health Work-from-home enablement — internet stipend and home office setup allowance Charitable giving match through our Town Hall awards and community impact initiatives A mission-driven, transparent team of creative thinkers and builders passionate about helping companies connect and grow At Crunchbase, we value team members who are passionate and enthusiastic about what we're building here. We believe there is no "perfect" candidate, and want to encourage applying even if all the requirements listed aren’t met. If you're passionate about Crunchbase and looking to learn and grow, then we look forward to reviewing your application! Crunchbase does not discriminate on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, veteran status, military obligations, or marital status. We will consider for employment qualified applicants with arrest and conviction records. Every day our team is honored to work with entrepreneurs and innovators from every corner of the globe, and we aim to build a team that reflects the diversity of our customers. Each individual at Crunchbase brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides a better service to its customers, and helps us all grow and learn as individuals.

Build investor-facing products and internal AI tools to improve engagement and operational efficiency. | 3+ years technical product management or engineering experience with coding and AI-assisted development proficiency. | About Crunchbase Crunchbase is a predictive solution that provides intelligence on private companies, powered by the unique combination of live private company data, AI, and market activity from over 80 million users. We predict private market movements that matter to help investors, dealmakers, and analysts make the right decisions. We are committed to fostering a positive, diverse, and inclusive culture by hiring for potential and embracing individuals with diverse perspectives, backgrounds, experiences, and skill sets. We value transparency and openness, believing that an inclusive environment strengthens our teams and enhances our products. Crunchbase has a remote-first approach, and is open to hiring in residents of these states: California, Colorado, Illinois, Florida, Georgia, Massachusetts, Missouri, Nevada, New Jersey, New York, North Carolina, Oregon, Pennsylvania, South Carolina, Texas, Virginia, Washington, and Maine. Our inclusive remote-first culture, competitive pay, and employee wellness benefits set us apart! About the Role: The Full Stack Product Manager, Investor Platform & Internal AI Tools is a hands-on product builder responsible for improving Crunchbase’s value to investors and venture ecosystem participants through investor-facing product experiences, structured feedback loops, and targeted internal AI-powered tools. The primary charter for this role is to build investor-facing product experiences and feedback loops that deepen engagement with investors, venture firms, founders, and other ecosystem participants. The secondary charter is to build internal AI-powered tools and workflows that improve operational efficiency across Crunchbase. This is not a roadmap-only Product Management role. You will own work end to end: identifying opportunities, gathering user and stakeholder feedback, defining requirements and success metrics, designing solutions, writing code, building prototypes, shipping usable experiences, and measuring impact. This role requires hands-on technical execution. You will be expected to write, understand, debug, deploy, and maintain code using modern AI-assisted development approaches, including vibe coding, spec-to-code workflows, rapid prototyping, and iterative debugging. No-code or low-code tools alone are not sufficient for this role. For this role, “production-ready” means ready for internal teams to use in a limited-access environment. Internal systems should be reliable enough for day-to-day workflows, documented sufficiently for users and stakeholders, secure enough for the relevant data and access patterns, observable enough to debug issues, and maintainable by the person in this role without ongoing Engineering ownership. What You'll Do: Investor Platform & Feedback Loop Development Build and evolve investor-facing product experiences that improve Crunchbase’s value to investors, venture firms, founders, and venture ecosystem participants. Establish and operate structured feedback loops, including advisory groups, beta programs, early access cohorts, customer interviews, demos, office hours, and product feedback channels. Act as the voice of investors and venture ecosystem users within the Product organization. Translate qualitative feedback and behavioral signals into product requirements, experiments, prototypes, and roadmap recommendations. Identify opportunities to improve investor engagement, adoption, satisfaction, and product-market fit. Partner with Product, Design, Engineering, Revenue, and Operations teams to convert investor insights into high-impact product opportunities. Measure the impact of investor-facing initiatives using adoption, engagement, retention, satisfaction, and business outcome metrics. Internal AI Tools & Operational Enablement Build internal AI-powered tools and workflows that improve operational efficiency across Crunchbase. Identify manual, fragmented, repetitive, or brittle workflows and replace them with scalable internal systems. Design and implement tools that integrate data, AI models, automation, APIs, and user workflows. Deploy tools in limited-access internal environments for use by Crunchbase teams. Own the ongoing maintenance, debugging, documentation, and improvement of the internal tools you build. Ensure internal tools are reliable, secure, observable, and maintainable for their intended use case. Help internal teams adopt AI-powered workflows in practical, measurable ways. Product Management & Solution Ownership Define product opportunities, user problems, business requirements, and success metrics. Prioritize initiatives based on user impact, business value, urgency, and implementation complexity. Translate ambiguous problems into clear requirements, technical approaches, prototypes, and shipped solutions. Break initiatives into iterative milestones and manage delivery from discovery through launch and post-launch optimization. Make thoughtful tradeoffs across speed, quality, usability, maintainability, cost, and risk. Measure adoption, engagement, operational impact, and business outcomes after launch. Full Stack Product Development Write, modify, debug, and maintain code using modern AI-assisted development workflows. Use vibe coding, spec-to-code workflows, rapid prototyping, and iterative development to move quickly from problem definition to working software. Build prototypes and production-ready internal tools that real users can rely on in limited-access environments. Integrate data sources, APIs, AI models, automation platforms, and user interfaces into functional workflows. Own performance, reliability, documentation, and ongoing improvements for the systems you build. Know when a solution is appropriate for direct ownership and when it requires deeper Engineering partnership for scale, security, or long-term infrastructure needs. Cross-Functional Collaboration Partner with Product, Design, Engineering, Revenue, Operations, and business teams to identify high-impact product and operational opportunities. Work directly with investors, customers, and internal stakeholders to understand needs and validate solutions. Communicate clearly about priorities, tradeoffs, technical constraints, risks, and expected outcomes. Contribute to the evolution of modern product development practices across Crunchbase. What We're Looking for: 3+ years of experience in Product Management, Technical Product Management, product engineering, solutions engineering, founder/operator roles, or a comparable technical builder role. Experience writing code and shipping usable software products, internal tools, or AI-powered workflows that real users relied on. Demonstrated experience owning products or workflows from problem definition through launch and ongoing optimization. Experience working directly with customers or users to gather insights and drive product decisions. Experience leveraging AI-enabled development tools, automation platforms, APIs, data workflows, or modern product development practices. Experience building tools or workflows in limited-access production environments preferred. Experience in SaaS, venture, fintech, marketplace, data-driven technology, or investor-facing product environments preferred. Bachelor’s degree in Computer Science, Engineering, a related field, or equivalent practical experience preferred. Strong product judgment, including prioritization, scoping, requirements definition, experimentation, and tradeoff analysis. Ability to write, understand, debug, deploy, and maintain code using modern AI-assisted development workflows. Experience using AI-assisted development approaches, including vibe coding, spec-to-code workflows, rapid prototyping, and iterative debugging. Ability to build usable internal tools, workflows, or product experiences that real users rely on. Strong understanding of AI-powered systems, automation workflows, APIs, data integrations, and emerging development tools. Strong customer discovery skills, including the ability to gather, synthesize, and translate user feedback into product decisions. Excellent communication and stakeholder management skills. Ability to operate independently in ambiguous, fast-moving environments. Strong customer empathy with the ability to balance user needs, business objectives, technical complexity, and operational constraints. Ability to own solutions beyond launch, including documentation, debugging, maintenance, adoption, and measurement. Compensation Package: The salary range is $137,683 - $161,980. We also offer equity in the form of stock options on top of that as the total compensation package. What Crunchbase Offers: At Crunchbase, we’re building a culture where talented people can grow, innovate, and make an impact. We invest in our team so everyone has the support, tools, and trust to do meaningful work and thrive — personally and professionally. Here’s what you can expect: Competitive compensation and equity — rewarding you for your contributions and ownership mindset Remote-first flexibility — work primarily from home within our list of approved states, with opportunities for in-person collaboration Comprehensive health benefits for you and your family, including medical, dental, and vision coverage (PPO, HDHP, and HMO options) Continuous learning support through generous reimbursement for professional development and skills growth 401(k) and Roth plans with an annual financial adviser check-in to help you plan your future Wellness resources — including a monthly stipend to support physical and mental health Work-from-home enablement — internet stipend and home office setup allowance Charitable giving match through our Town Hall awards and community impact initiatives A mission-driven, transparent team of creative thinkers and builders passionate about helping companies connect and grow At Crunchbase, we value team members who are passionate and enthusiastic about what we're building here. We believe there is no "perfect" candidate, and want to encourage applying even if all the requirements listed aren’t met. If you're passionate about Crunchbase and looking to learn and grow, then we look forward to reviewing your application! Crunchbase does not discriminate on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, veteran status, military obligations, or marital status. We will consider for employment qualified applicants with arrest and conviction records. Every day our team is honored to work with entrepreneurs and innovators from every corner of the globe, and we aim to build a team that reflects the diversity of our customers. Each individual at Crunchbase brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides a better service to its customers, and helps us all grow and learn as individuals. #LI-JM1