Crum & Forster

Architect and deliver enterprise AI platforms, assistants, and automation while setting standards, reviewing solutions, and mentoring engineers across teams. | Requires 10+ years in software or architecture, 4+ years delivering production GenAI or LLM solutions, production agentic AI experience, and hands-on Python and AWS expertise. | Crum & Forster Company Overview Crum & Forster (C&F) provides market leading property & casualty, accident & health, specialty and standard commercial lines insurance solutions. A true underwriting company, we have a 200-year history of helping our customers manage risk with laser-focused expertise, integrity and discipline. Our people are empowered to make decisions and problem-solve with you smartly and swiftly. Our annual gross written premium is 6.2 billion. C&F enjoys a financial strength rating of "A+" (Superior) by AM Best. Our most valuable asset is our people. We have 3000 employees, and locations throughout the United States and India. With our employee-first focus, the Company is consistently recognized as a great place to work, earning multiple workplace and wellness awards, including the Great Place to Work® Award, Fortune 100 Best Companies to Work For, Fortune Best Workplaces for Parents, Fortune Best Workplaces for Millennials, and many others. C&F is part of Fairfax Financial Holdings. For more information about C&F, please visit our website: www.cfins.com Job Description Crum & Forster is seeking a Principal AI Engineer (GenAI & Agentic AI) to lead the AI solution architecture, and delivery of next-generation AI solutions that transform insurance operations. This role will drive the adoption of Generative AI and Agentic AI across underwriting, claims, policy servicing, and corporate functions by building enterprise-grade applications, intelligent automation, and AI-powered assistants. As a senior technical leader, you will partner with business and technology stakeholders to identify high-value opportunities, establish scalable AI architecture patterns, and deliver secure, responsible, and measurable AI solutions. This is a unique opportunity to help build C&F's next generation AI capabilities from the ground up, influencing enterprise AI strategy, defining engineering standards, and delivering high-impact solutions in a largely greenfield environment. This role is fully remote within the United States. What You Will Do AI solution design and technical authority • Lead the architecture, design, and implementation of enterprise-scale Generative AI and agentic AI solutions including the target-state solution design for generative and agentic AI - foundation model integration, retrieval-augmented generation, tool use, orchestration frameworks, and multi-agent patterns. • Define the reusable AI capability and pattern library that federated teams build on, so that capability is built once and inherited rather than rebuilt. • Leads AI solution design reviews across central and federated builds and provide technical sign-off within the AI readiness gates. • Set technical standards for evaluation, groundedness, guardrails, observability, security and cost engineering, and hold builds to them. • Evaluate AI platforms and tooling and recommend direction in alignment with Enterprise Architecture standards. Hands-on build and delivery • Personally design, build and deliver the foundational shared AI capabilities - platform, runtime, retrieval primitives, agent frameworks, and the evaluation harness. • Lead the technical delivery of prioritized flagship initiatives that establish the pattern for everything that follows. • Build AI-powered assistants, copilots, workflow automation, and knowledge retrieval systems that improve business outcomes and employee productivity. • Leverage AWS Bedrock, Bedrock AgentCore, MCP and related technologies to build scalable, secure, and maintainable AI applications. Standards, quality, and responsible AI • Establish and enforce engineering practices for AI evaluation, model risk, observability, auditability, and responsible AI, in partnership with the AI Risk and Reliability Engineering Lead. • Ensure every AI solution is instrumented for groundedness, quality, drift, and cost from the first commit rather than retrofitted before go-live. Enablement and technical mentorship • Provide technical leadership and mentorship to AI engineers within the central team and to engineers building AI within federated development domains. • Lead the technical Community of Practice: shared libraries, office hours, code and design reviews, and internal enablement on agentic engineering. • Partner with external accelerators to absorb expertise into the ADLC practice, mentor engineers and provide technical leadership across AI platform and application development efforts • Stay current on emerging AI technologies and recommend approaches that create business value. What You Will Bring To C&F • Bachelor’s degree or equivalent in computer science, Engineering, Data Science, or a related field. • 10+ years of experience in software engineering, solution architecture, platform engineering, or AI/ML development. • 4+ years of hands-on experience designing and delivering Generative AI, AI-Native, or LLM-based solutions in production environments. • Demonstrated experience building agentic AI systems in production - orchestration, tool calling, retrieval frameworks, reasoning workflows, and autonomous task execution. • Track record of defining technical standards or solution patterns adopted by engineering teams beyond the candidate's own team. • Experience leading design review or serving as technical authority across multiple teams, without relying on direct reporting lines. • Strong software engineering skills with expertise in Python and modern cloud-native application development. • Hands-on experience with AWS and modern AI services such as Amazon Bedrock. • Experience developing and integrating APIs, enterprise platforms, and distributed systems. • Strong understanding of cloud architecture, security, governance, ADLC delivery and operational excellence. • Demonstrated ability to lead complex technical initiatives and influence architectural decisions across organizational boundaries. Preferred Qualifications • Experience within Property & Casualty insurance or another highly regulated industry. • Experience with Bedrock AgentCore, MCP, vector databases, knowledge retrieval platforms, and AI evaluation frameworks. • Experience establishing AI evaluation practice - golden sets, groundedness and citation scoring, regression testing of model-based systems. • Familiarity with AI observability, governance, model risk management, and responsible AI practices. • Experience with FinOps or cost engineering for large language model workloads. • Prior experience as a Principal Engineer, Distinguished Engineer, Staff Engineer, or equivalent senior individual-contributor technical leadership role. What C&F Will Bring To You • Competitive compensation package • Generous 401K employer match • Employee Stock Purchase plan with employer matching • Generous Paid Time Off • Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing • A core C&F tenet is supporting your career development, so we provide a wealth of ways for you to keep learning, which may include tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path • A dynamic, ambitious, fun and exciting work environment • We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community At C&F you will BELONG If you require special accommodations, please let us know. We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodations, please let us know. Belonging at C&F, is a mindset. It’s about fostering a culture of inclusion and connection, where everyone feels valued, heard, and empowered to thrive and where our social impact efforts help strengthen the communities where we live and work. For California Residents Only: Information collected and processed as part of your career profile and any job applications you choose to submit are subject to our privacy notices and policies, visit https://www.cfins.com/onlineprivacypolicy/ca/noticeatcollection/ for more information. Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws. Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $149,000 to a maximum of $220,000. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee’s contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs.

Develop and maintain financial systems applications and data interfaces ensuring performance and compliance. | Requires 2-6+ years data engineering experience with SQL Server, source control, DevOps, and strong collaboration skills. | Crum & Forster Company Overview Crum & Forster (C&F) provides market leading property & casualty, accident & health, specialty and standard commercial lines insurance solutions. A true underwriting company, we have a 200-year history of helping our customers manage risk with laser-focused expertise, integrity and discipline. Our people are empowered to make decisions and problem-solve with you smartly and swiftly. Our annual gross written premium is 6.2 billion. C&F enjoys a financial strength rating of "A+" (Superior) by AM Best. Our most valuable asset is our people. We have 3000 employees, and locations throughout the United States and India. With our employee-first focus, the Company is consistently recognized as a great place to work, earning multiple workplace and wellness awards, including the Great Place to Work® Award, Fortune 100 Best Companies to Work For, Fortune Best Workplaces for Parents, Fortune Best Workplaces for Millennials, and many others. C&F is part of Fairfax Financial Holdings. For more information about C&F, please visit our website: www.cfins.com Job Description Overview: ITFS requires a senior-level Application Developer to assist on a variety of efforts related to those applications supported by ITFS as well as the interfaces into and out of them. The workload for this position will likely be coordinated by a team lead, though the individual will be administratively reporting to management at some level. What You Will Do • Learn our applications to the level required for providing proper support and maintenance • Receive business requirements and ensure proper understanding for appropriate coding • Actively participate in appropriate Scrum, Kanban, or stand-up meetings • Understand development standards and utilize them when planning/executing the coding tasks • Provide appropriate input for solid project planning and the setting of target dates • Manage time and workload properly to ensure meeting of deadlines • Ensure review of design and code with team members prior to code promotion • Work with technical architect to ensure documentation is created/updated as appropriate for assigned task(s) • Ensure high levels of communication and transparency, demonstrating traceability and best practice • Ensure close collaboration with the lead and Assistance Vice President of IT Financial Systems knowing what to communicate and when to escalate • Work with experts to monitor performance of our production environment, and implement any necessary changes to improve it, including small fixes, and large architectural changes • Assist in effectively managing all non-production environments • Assist in ensuring our controls are adhered to (e.g. change controls) • Continue to expand technical skill set, both in terms of ITFS needs and new technologies, utilizing both internal and external training tools. • There may be a small amount of travel, on an as needed basis, to NJ What You Will Bring To C&F • Bachelor’s degree in Computer Science, Engineering. or related field and 2-6+ years of experience working as a Data Developer or Engineer • Experience with SQL Server and related tools (SQL queries, SSIS, SSRS) • Experience with source version control and related tools (Stash, GIT, Bitbucket, etc.) • A basic foundation in data (e.g. integrity, governance, architecture, extraction, manipulation, storage, mining) • Experience with job schedulers (SQL Server agent, Autosys, etc.) • Familiarity with DevOps concepts, CI/CD, and related tools • Ability to convert business requirements into technical specifications • Understanding of financial concepts (accounts payable, general ledger, etc.) • An understanding of basic SDLC and project management principles • Familiarity with in Microsoft Office tools • Experience with additional coding languages and tools (C#, VB, .NET, UIPath, Python, XML, JSON, Azure Technologies), is perferred but not required • Strong analytical skills • Ability to build and maintain solid working relationships • Ability to be pro-active and self-directed with solid time management • Excellent communication and collaboration skills – MUST be a team player • Ability to collaborate with team members to ensure solutions are appropriate and fit for purpose • Ability to work across teams (internal to ITFS, external IT teams, business units within Finance, cyber, audit, etc.) • Ability to analyze system functionality and data flow to troubleshoot production issues • Ability to research and analyze business/system/process issues for improvement potential • Ability to handle constantly changing priorities • Excited by new technologies, and a love of learning. Evidence of being self-motivated and driven • An enthusiastic/positive/collaborative/helping/sharing/team focused attitude • Desire to work on challenging problems with smart and collaborative people • An understanding of working with vendor-based applications and APIs • Be an advocate for best practice, success, and excellence • Believe and adhere to the principles of traceability and best practice in an agile manner • Ensure internal controls are adhered to and that evidence of adherence is available • Understand concepts of performance monitoring, tuning, and improvement • Ability to assess and prioritize feature requests based on both effort and value • Ability to develop and execute unit testing based on tickets and acceptance criteria Desired, But Not Required Skills • Knowledge of the insurance industry • Experience with data warehouses and/or data marts • Experience in additional DBMSs (Oracle, Snowflake, SYBASE, MongoDB, NOSQL, etc.) • Experience in, or understanding of, additional BI tools (SSAS, Tableau, PowerBI, OneStream, Crystal Reports, Business Objects) • Experience in, or understanding of, additional ETL tools (Informatica) • Knowledge of Agile principles and Scrum and/or Kanban • Familiarity with Jira and Confluence • Experience working across multiple time zones • Experience working with employees and contractors What C&F Will Bring To You • Competitive compensation package • Generous 401K employer match • Employee Stock Purchase plan with employer matching • Generous Paid Time Off • Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing • A core C&F tenet is supporting your career development, so we provide a wealth of ways for you to keep learning, which may include tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path • A dynamic, ambitious, fun and exciting work environment • We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community At C&F you will BELONG If you require special accommodations, please let us know. We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodations, please let us know. Belonging at C&F, is a mindset. It’s about fostering a culture of inclusion and connection, where everyone feels valued, heard, and empowered to thrive and where our social impact efforts help strengthen the communities where we live and work. For California Residents Only: Information collected and processed as part of your career profile and any job applications you choose to submit are subject to our privacy notices and policies, visit https://www.cfins.com/onlineprivacypolicy/ca/noticeatcollection/ for more information. Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws. Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $85,000 to a maximum of $120,000. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee’s contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs.

Design, develop, and maintain full-stack applications using React, Angular, and .NET technologies while collaborating with cross-functional teams. | Bachelor's degree and 3-5+ years full-stack development experience with strong proficiency in ASP.NET Core, .NET Core, EF Core, and modern front-end frameworks. | Crum & Forster Company Overview Crum & Forster (C&F) provides market leading property & casualty, accident & health, specialty and standard commercial lines insurance solutions. A true underwriting company, we have a 200-year history of helping our customers manage risk with laser-focused expertise, integrity and discipline. Our people are empowered to make decisions and problem-solve with you smartly and swiftly. Our annual gross written premium is 6.2 billion. C&F enjoys a financial strength rating of "A+" (Superior) by AM Best. Our most valuable asset is our people. We have 3000 employees, and locations throughout the United States and India. With our employee-first focus, the Company is consistently recognized as a great place to work, earning multiple workplace and wellness awards, including the Great Place to Work® Award, Fortune 100 Best Companies to Work For, Fortune Best Workplaces for Parents, Fortune Best Workplaces for Millennials, and many others. C&F is part of Fairfax Financial Holdings. For more information about C&F, please visit our website: www.cfins.com Job Description Since 2000, Crum & Forster’s Accident & Health division (A&H) has offered a diverse portfolio of specialty insurance and reinsurance products nationwide. We place a strong focus on product development and creative distribution methods, along with excellent client service and support. In addition to our robust domestic portfolio, which spans both special risk and medical solutions, A&H works on an international basis through various partnerships. Our global capabilities provide our partners with even broader flexibility in underwriting solutions. The qualities and capabilities of Crum & Forster Accident & Health demonstrate our philosophy of building meaningful, long-term partnerships and our dedication to providing alternative strategies in an ever-changing insurance market. Crum & Forster seeks an experienced Full-Stack Software Engineer with a strong background in Microsoft technologies. The ideal candidate will have extensive experience in building REST APIs, working with ASP.NET Core, .NET Core, and EF Core. Additionally, familiarity with Azure services, DevOps practices, and both SQL and NoSQL databases is essential. What you will do: Design, develop, and maintain full-stack applications using React, Angular, ASP.NET Core, .NET Core, and EF Core. Develop and consume RESTful APIs to support various applications. Implement and manage Azure services for cloud-based applications. Collaborate with cross-functional teams to design and implement new features and enhancements. Utilize DevOps practices to automate deployment and ensure continuous integration and delivery. Work with both relational and non-relational databases to design and optimize data storage solutions. Utilize AI coding tools to assist with development Write clean, maintainable, and efficient code following best practices and coding standards. Conduct code reviews and provide constructive feedback to peers. Troubleshoot and resolve software defects and performance issues. Stay current with emerging technologies and industry trends to continuously improve skills and contribute to the team’s knowledge base. Other duties as assigned. What YOU will bring to C&F: Bachelor’s degree in computer science, Engineering, or a related field, or equivalent work experience. Minimum of 3-5+ years of professional experience in software development with a focus on full-stack development Hands-On experience working in a fully Agile environment, such as SCRUM, and possessing a comprehensive understanding of Agile principles and methodologies Proven experience with ASP.NET Core, .NET Core, and EF Core. Strong understanding of RESTful APIs. Experience with GraphQL a plus. Experience with Front-End frameworks React, Angular, leveraging TypeScript. Familiarity with Azure services and cloud-based application development. Experience with DevOps practices and tools such as CI/CD pipelines. Proficiency in working with SQL and NoSQL databases. Experience with coding tools including Claude Code or GitHub CoPilot Experience with version control systems such as Git. Ability to establish responsible deadlines and work plans; manages time and prioritizes multiple tasks effectively Change Champion who effectively manages the implementation of new ideas. Continually defines ways to increase customer satisfaction. Able to readily adapt to shifting priorities, and rapid change due to multiple demands. Demonstrated motivation and initiative. Ability to work autonomously Strong communication and cross-functional collaboration skills Creative problem solver with ability to think abstractly; strong analytic skills #LI-MS #LI-HYBRID What C&F will bring to you Competitive compensation package Generous 401K employer match Employee Stock Purchase plan with employer matching Generous Paid Time Off Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing A core C&F tenet is supporting your career development, so we provide a wealth of ways for you to keep learning, which may include tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path A dynamic, ambitious, fun and exciting work environment We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community At C&F you will BELONG If you require special accommodations, please let us know. We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodations, please let us know. Belonging at C&F, is a mindset. It’s about fostering a culture of inclusion and connection, where everyone feels valued, heard, and empowered to thrive and where our social impact efforts help strengthen the communities where we live and work. For California Residents Only: Information collected and processed as part of your career profile and any job applications you choose to submit are subject to our privacy notices and policies, visit https://www.cfins.com/onlineprivacypolicy/ca/noticeatcollection/ for more information. Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws. Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $82,800 to a maximum of $130,100. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee’s contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs.