Cross Country Healthcare

The Staffing Specialist manages the daily fulfillment of client staffing orders and ensures the timely placement of qualified healthcare professionals. This role involves coordinating staffing and scheduling while performing administrative tasks to ensure seamless service delivery. | Candidates should have a minimum of one year of related experience in healthcare staffing or recruitment. Strong organizational, communication, and problem-solving skills are essential, along with proficiency in Microsoft Office and knowledge of healthcare regulations. | Cross Country is looking for top talent to join our team! Cross Country is a market-leading, tech-enabled workforce solutions and advisory firm with more than four decades of industry experience and insight helping clients tackle complex labor-related challenges. Diversity, equality, and inclusion are at the heart of the organization’s overall corporate social responsibility program as t is closely aligned with our core values to create a better future for its people, communities, and stockholders. Most recently named one of the ‘Top Places to Work’ by US News and World Report, and a Most Loved Workplace by Newsweek Magazine, Cross Country is committed to excellence in delivery of its services and was the first public company to earn The Joint Commission Gold Seal of Approval® for Health Care Staffing Services Certification with Distinction. BASIC PURPOSE The Staffing Specialist is responsible for managing the daily fulfillment of client staffing orders, ensuring the timely and compliant placement of qualified healthcare professionals. This role contributes to organizational success by delivering high-quality service, strengthening client relationships, and supporting revenue growth, gross profit, and market share. Responsibilities include coordinating staffing and scheduling, along with performing related administrative tasks to ensure seamless service delivery. ESSENTIAL FUNCTIONS Post job orders in CCH applications and coordinate with the Account Manager to fulfill client staffing needs. Screen candidates for qualifications, maintain an up-to-date database of qualified healthcare professionals, schedule and assign staff to shifts, orientations, and visits based on skills, availability, and client needs. Manage last-minute staffing changes, replacements, and call-offs effectively to ensure seamless service delivery. Ensure all healthcare professionals meet compliance, licensing, and company requirements; partner with Compliance and Onboarding teams to address documentation gaps and reduce time-to-fill. Assist with scheduling client orientation and ongoing training for new hires to ensure adherence to company and client policies. Build and maintain collaborative relationships with healthcare professionals, clients, and internal team members to foster engagement, retention, and satisfaction. Partner with clients to prioritize orders, prepare deliverables, and understand staffing requirements. Submit profiles, coordinate interviews, expedite offers, and monitor healthcare professionals’ performance to support revenue, headcount, and fulfillment targets. Monitor client demand trends, provide feedback to sourcing teams, and escalate issues to Staffing Managers or Directors as needed. Conduct regular check-ins and complete evaluations of healthcare professionals to ensure performance, quality, and client satisfaction. Achieve or exceed assigned performance metrics and participate in daily huddles; may cover on-call duties as required, including during Business Continuity Plan activation. May be responsible for occasionally visiting local clients and healthcare professionals to meet the needs of the business. Perform other duties as assigned. QUALIFICATIONS Minimum one year of related experience in healthcare staffing, recruitment or administration. Strong organizational and multitasking skills with the ability to prioritize tasks and meet deadlines in a fast-paced environment. Effective communication and interpersonal skills to engage diverse clients, healthcare professionals, and internal teams professionally; bilingual (English/Spanish) preferred. Proven problem-solving abilities to promptly manage/address staffing challenges, client issues, and operational concerns, including last-minute changes and call-offs. Proficient in Microsoft Office Suite; familiarity with staffing software, databases, or automated systems preferred. Knowledge of healthcare regulations and compliance standards, with experience partnering with leadership and compliance teams to ensure timely, compliant placements. Ability to work independently with minimal supervision while collaborating effectively across teams. Education: High School diploma or equivalent; some college preferred. Company equipment(laptop, monitor, keyboard, mouse headset) will be provided directly to you for use during employment. Benefits Cross Country offers a competitive compensation, benefits, and wellness program, including Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance, Voluntary Insurance, 401(k) plan, Tuition Assistance, and Pet Insurance. The company offers a variety of Wellness options through Burnalong, which offers a robust online platform of classes and programs as well as local gym access. Cross Country is an Equal Opportunity Employer (EOE) - Veteran/Disability #IND123

Attract, evaluate, and secure qualified travel nurses while maintaining candidate pipelines and collaborating with recruiters and account managers. | 1+ year recruiting or sourcing experience, office experience, strong computer skills, and a high school diploma or equivalent (bachelor's preferred). | BASIC PURPOSE The Candidate Engagement Specialist is responsible to attract, evaluate, and secure highly qualified travel nurses efficiently, ensuring optimal staffing levels that align with client needs and maintaining a pipeline of skilled candidates to support the company’s growth and reputation in a competitive market. ESSENTIAL FUNCTIONS • Leverage targeted marketing and outreach strategies to connect with experienced travel nurses. • Highlight competitive pay, benefits, assignment variety, company reputation, expansive support to appeal to nurses. • Determine experience, education, active licensure, active certifications. • Develop a database of pre-qualified candidates for 30, 60, 90-day deployment. • Use Bullhorn tools to nurture relationships with potential nurses. • Work closely with Recruiters and Account Managers to understand hospital requirements. • Ensure candidates meet specialty skills and licensure needs promptly. • Track handoffs • Lead follow up 60 minutes • File Creation • Minimum of 2 work history entries • Skills checklist completed within <1 year • Date of availability set • States licensed listed in overview page • Shift preference • Recruiter Hand Off • Round Robin to Recruiters • Alignments made by Manager • Hot handoff sheet completed in full • Follow-up task for scheduled call set and aligned to Recruiter receiving. • Tracking • Daily leadership tracking on engagement • Weekly tracking on placement QUALIFICATIONS/EDUCATION • 1 year of sourcing/recruiting experience, 2+ years preferred. • 1 year of office experience • Strong Computer/Technological skills using Microsoft Office and recruitment software/tools. • High school diploma or equivalent, or equivalent combination of education and sufficient experience to successfully perform the essential functions of the job. Bachelor’s degree preferred.