Critical Fit Recruiting

Lead technical actions for customer accounts, collaborate cross-functionally to drive sales, provide innovative solutions, and manage complex projects with occasional travel. | Requires M.S. or Ph.D. in engineering or materials science and experience with PCB components, electronics materials, and customer-facing technical sales. | About the Company We are looking for an experienced and technically proficient Principal Technical Engineer. This customer-facing role will bring critical technical know-how to build customer trust, advance sales, and provide high-level technical expertise directly to customers and in collaboration with a global team. The Principal Scientist/Engineer will leverage deep industry knowledge and technical acumen to solve complex customer challenges and drive the adoption of innovative solutions. About the Role The Principal Technical Engineer-(Thermal Interface Materials) Bay Area - HOME OFFICE will be responsible for leading technical actions for customer accounts and collaborating with various teams to drive sales and provide innovative solutions. Responsibilities • Lead and own technical actions for customer accounts, setting strategies and prioritizing activities across functions to drive sales to completion. • Collaborate with technical services team to execute on innovative and customer-specific solutions to drive sales. • Act as a trusted technical and subject matter expert for customers, building relationships and communicating complex technical information to diverse audiences. • Proactively identify and address customers' most challenging problems, providing holistic solutions and incorporating customer-focused solutions beyond current scope to prevent future issues. • Drive innovation by establishing unique solutions and new processes, expanding capabilities. • Develop a deep fundamental understanding of technical phenomena and apply this knowledge to solve problems unique to Company while continuously expanding technical expertise. • Collaborate cross-functionally with sales, global teams, and external vendors to efficiently and effectively drive sales to successful completion. • Manage project timelines and deliverables for complex initiatives, demonstrating strategic agility and adaptability in response to changing priorities. • Participate in occasional international and domestic business travel (15-20%). Qualifications • M.S. or Ph.D. in Mechanical Engineering, Chemical Engineering, Chemistry, Materials Science, or Electrical Engineering. Required Skills • Background or experience in the following areas is required: PCB components and failure modes, layout consideration, electronics industry, material interface with electronics (coatings, TIM, adhesives, etc.). Preferred Skills • Experience in customer-facing roles and technical sales. • Strong problem-solving skills and ability to communicate complex technical information.