Cribl

Architect and operate Legal AI systems integrating multiple platforms with security and governance. | Requires seasoned software engineering experience with Python, cloud, AI/LLM integration, and translating legal requirements into technical controls. | Join the company that’s building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality. As the AI Platform for Telemetry, we give customers the choice, control, and flexibility to manage and analyze telemetry for both humans and agents, so they can build what’s next. We’re one of the fastest‑growing private companies and a leading player in a massive, fast‑moving market. With a global workforce, we’re remote‑first and grounded in a simple idea: software is a people business. Cribl is the place where curious, collaborative people can do their best work, grow fast, and bring their full selves to the herd. Why You’ll Love This Role The Senior Legal AI Platform Engineer is the builder and architect inside that model—turning requirements, contract logic, risk tolerances, and service design into durable workflows, integrations, automations, agents, and technical controls. This is the administration of Legal-specific platform delivery and partners with LITS AI (Legal, IT, Security) platform engineering team and Enterprise Applications on shared infrastructure and standards.The core need is focused, high-context technical ownership: someone who can translate legal and commercial requirements across CLM, CRM, clickwrap, intake, approvals, evidence, reporting, and AI-enabled workflows into observable, governed production systems. The roadmap includes AI plugins and single-job agents, privacy software implementation, CRM | CLM continuity, denied-party integrations, product and partner clickwrap, CLM infrastructure, data & security pipelines | lakes | observability, HR contract workflows, content and routing distribution, system documentation alignment, and broader AI and intelligence enablement. You’ll own the technical implementation and operation of that work while preserving the decision rights of the lawyers, privacy professionals, security partners, and business owners responsible for the underlying requirements. Do this well and the wins stack up fast: less manual work, more service scale, higher automation quality, tighter governance, and one less bottleneck choking the LITS AI Legal roadmap. What you leave behind is a durable Legal runtime—not a collection of one-off automations, thin integrations, or undocumented administration. As An Active Member Of Our Team, You Will… Independently own Legal AI systems and components from requirements and technical design through implementation, testing, release, operation, and documentation. Architect and operate integrations across CLM | CRM, intake, workflow, knowledge, identity, and collaboration systems using APIs, webhooks, queues, automation platforms, and reliable data contracts. Turn approved legal language, routing rules, risk thresholds, and conditioned paths into maintainable technical controls while preserving required HITL review and escalation. Build governed AI plugins, single-job agents, and automations that consume approved source content without duplicating or forking it across tools. Develop evaluation and quality controls, including representative test sets, regression checks, schema validation, traceability, and evidence showing when system behavior changes. Instrument the stack for reliability, auditability, model and vendor cost, and operational telemetry—feeding decision-making with high-quality data. Apply production controls for SSO/SCIM, service identities, scoped credentials, secrets management, privileged administration, access, logging, monitoring, incident handling, and rollback. Maintain automated tests, CI/CD workflows, dependency controls, release evidence, runbooks, and system maps so services remain understandable and supportable beyond any single person. Carry systems from problem definition through production, then establish the operating owner, maintenance model, and handoff SLA appropriate to each system. Partner on workflow and playbook design, reliability, cost, value signals, usability, adoption, and feedback. Own the technical delivery required for contracting, clickwrap, denied-party screening, privacy operations, and HR contract workflows without taking ownership away from the relevant domain lead. Improve self-service and low-touch contracting by encoding approved language, conditions, routing, and review gates into contract-generation and review systems. Partner with Legal AI Analysts and Legal stakeholders as the SME counterpart to operational design—using service pain points, process observations, and user feedback to resolve issues in system behavior, data quality, usability, and adoption. Support reporting, data modeling, and operational telemetry covering automation rates, cycle times, ticket reduction, roadmap progress, satisfaction, budgeting, and broader business impact. Keep the boundary between shared infrastructure and Legal-specific delivery explicit, using common platform capabilities where they fit and building Legal-owned solutions where distinct requirements or elevated risk justify them. Act as a role model and technical mentor for others in role execution, and cross-functional collaboration. Work effectively across a remote-first company and multiple time zones, including occasional work outside standard hours when production needs require it. If You’ve Got It - We Want It Seasoned experience in software, platform, integration, or infrastructure engineering, with independent ownership of complex production systems or components. Hands-on ability with a general-purpose programming language such as Python, along with APIs, webhooks, structured data, automation, and systems troubleshooting. Experience with cloud services, event-driven architectures, queues, containers, source control, CI/CD, automated testing, release controls, and production observability. Practical experience with AI/LLM systems, including model APIs, retrieval or tool-use patterns, agents, evaluation, HITL controls, and the limits of generative output. Strong identity and security fundamentals, including OAuth, service identities, least-privilege access, SSO/SCIM, secrets management, audit logging, and secure operational practices. End-to-end technical ownership of CLM, CRM, workflow, service-desk, spend-management, repository, or adjacent operational platforms—from architecture through maintenance, not only configuration at the margins. Strong systems thinking and data judgment, including the ability to translate legal, contractual, compliance, and policy requirements into workflows, fields, conditions, repositories, technical controls, and auditable evidence. Good judgment in selecting the methods and techniques used to build solutions. Demonstrated ability to investigate ambiguous problems, prioritize across multiple initiatives, and turn partially defined operational needs into shipped, maintainable outcomes with limited day-to-day direction. Excellent communication and change-management skills across engineers, lawyers, analysts, security partners, finance stakeholders, People teams, and business-system owners. The ability to advocate firmly for core convictions while remaining adaptable and keeping scope, ownership, and tradeoffs clear. Experience with AI governance, privacy, information governance, or legal knowledge systems, particularly where the work requires balancing enablement with control. Comfort working with reporting, metrics, dashboards, and BI-adjacent outputs that help Legal understand operational performance and communicate value. A strong bias toward simple architecture, durable systems of record, measurable operation, clean documentation, and scalable operating patterns—not heroics, one-off fixes, or undocumented admin work. Experience with AWS serverless services, containerized workloads, GitHub Actions, MCP or other tool-use integrations, and production AI evaluation is a strong plus. #LI-KJ1 #LI-Remote The salary for this role is dependent on geographic location and will be based on the individual candidate's job-related knowledge, skills, and experience. In addition to base salary, for sales and some sales-adjacent roles, employees are eligible to earn incentive compensation (commission). For all other roles, employees are eligible to participate in the Cribl Corporate Bonus Program. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), and equity. Base Salary Range $100,000—$150,000 USD Bring Your Whole Self Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at cribl.io/about-us.

Serve as technical advisor and build partner enablement programs for federal systems integrators to deploy Cribl solutions at scale. | Requires 5+ years in pre-sales solutions engineering or architecture, hands-on data pipeline and SIEM experience, federal market knowledge, and strong communication skills. | Join the company that’s building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality. As the AI Platform for Telemetry, we give customers the choice, control, and flexibility to manage and analyze telemetry for both humans and agents, so they can build what’s next. We’re one of the fastest‑growing private companies and a leading player in a massive, fast‑moving market. With a global workforce, we’re remote‑first and grounded in a simple idea: software is a people business. Cribl is the place where curious, collaborative people can do their best work, grow fast, and bring their full selves to the herd. This is a remote role based in the DC/VA/MD area, Why You'll Love This Role Cribl is investing in its Federal Systems Integrator ecosystem, and this role is its technical foundation. As the dedicated Partner Solutions Engineer for our Federal SI and consulting partners, you will make the market's leading integrators technically self-sufficient on the Cribl portfolio — and work alongside their architects to design Cribl into large Federal programs before they are awarded. You will build the reference architectures, enablement programs, and technical champion network that let partners position, demo, deploy, and support Cribl at program scale. Success in this role is measured in partner capability and programs won, not a personal sales quota. As An Active Member Of Our Team, You Will… • Serve as the dedicated technical advisor to Cribl’s Federal Systems Integrator (SI) and consulting partners, from initial technical briefings through hands-on architecture workshops. • Partner with SI capture and solution-architecture teams to position Cribl within proposed program architectures during capture, proposal, and recompete phases • Build and maintain reusable reference architectures, quick-start guides, and solution kits for use cases such as SOC modernization and SIEM migration, Zero Trust data pipelines, compliance logging, cloud migration, and observability modernization. • Design and deliver recurring partner enablement programs—including training, bootcamps, whiteboarding sessions, and certification pathways—across the Cribl portfolio (Stream, Edge, Search, and Lake). • Deliver executive technical briefings to partner CTOs, chief architects, and practice leads, while developing technical champions within each strategic partner. • Provide post-award technical support to partner delivery teams through office hours, architecture reviews, and sizing and deployment guidance. • Team with Cribl account SEs, sales, and partner managers on SI-led opportunities, maintaining shared account plans and regular technical interlocks • Represent partner needs internally by bringing field insights and feedback to Cribl’s product and go-to-market teams. • We are a remote-first company and work happens across many time-zones – you may be required to occasionally perform duties outside your standard working hours If You’ve Got It - We Want It • 5+ years in pre-sales solutions engineering / solutions architecture for data, security, or observability platforms • Hands-on depth in data pipeline architecture and at least one major SIEM/analytics ecosystem, with the ability to author reference architectures others deploy • Working knowledge of the U.S. Federal market, including FedRAMP, FISMA, and government cloud deployment models. • Experience working with partners, channel organizations, or systems integrators as a primary technical audience, or equivalent experience within a Federal SI. • A portfolio of reusable technical content you personally created, such as reference architectures, implementation guides, labs, or training materials. • Strong executive- and practitioner-level communication skills, with the ability to lead audiences ranging from CTO briefings to hands-on engineering workshops. • Experience working effectively in a remote environment. • Regular presence at partner sites across the National Capital Region • Willingness to travel approximately 25–35%. Preferred Qualifications • Experience supporting Federal capture, proposal, or recompete cycles • Previous partner/alliance solutions engineering experience at an enterprise software vendor. • Broad observability and data-engineering expertise alongside strong security experience. • Relevant cloud, security, or vendor certifications. • Active or prior U.S. security clearance is a plus, but not required. • Established relationships across the Federal SI ecosystem. • Residence in the DC/VA/MD area. The salary for this role is dependent on geographic location and will be based on the individual candidate's job-related knowledge, skills, and experience. In addition to base salary, for sales and some sales-adjacent roles, employees are eligible to earn incentive compensation (commission). For all other roles, employees are eligible to participate in the Cribl Corporate Bonus Program. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), and equity. Base Salary Range $110,000—$190,000 USD Bring Your Whole Self Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at cribl.io/about-us.

Lead technical vision and build scalable backend services while coaching engineers and collaborating cross-functionally. | Extensive experience with Node.js, TypeScript, cloud distributed systems, and compliance with FedRAMP security requirements. | Join the company that’s building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality. As the AI Platform for Telemetry, we give customers the choice, control, and flexibility to manage and analyze telemetry for both humans and agents, so they can build what’s next. We’re one of the fastest‑growing private companies and a leading player in a massive, fast‑moving market. With a global workforce, we’re remote‑first and grounded in a simple idea: software is a people business. Cribl is the place where curious, collaborative people can do their best work, grow fast, and bring their full selves to the herd. Why You'll Love This Role Platform engineering builds the underlying software infrastructure powering Cribl’s diverse suite of products. We are looking for a dedicated Senior Software Engineer for our Platform team who is passionate about identity management, authentication and authorization, and leading technical vision for secure and robust identity protocols. This role involves significant backend development with a focus on full-stack TypeScript, leveraging AWS and other cloud technologies to build resilient, scalable solutions across different deployment mechanisms (on-premise, cloud, hybrid). Your technical leadership will drive large-scale architectural changes, automate testing, and enhance continuous deployment systems across the platform area. As An Active Member Of Our Team, You Will... Help define and refine the software development practices that make our team effective Write clean, maintainable, and testable code with an eye towards observability and resilience Coach and empower the less senior engineers on your team to help them level up and own larger epics Work with cross-functional team members and stakeholders to decide on the vision and scope of your product area Work with Management, Product Engineering, and Operations to plan and forecast quarterly goals that include a mix of tech debt, bug fixes, and new features Champion the entire software development lifecycle from requirements and design to testing, deployment, and production support/monitoring Take on new adventures across the full-stack as we continue to push Cribl Cloud forward Share on-call and take part in team that embraces a model of service ownership This position will require stand-by, on-call, or off-hours duties If You've Got It - We Want It Applicants must be able to comply with U.S. government security requirements for access to FedRAMP-authorized systems, which may include U.S. citizenship Must be able to write clean, maintainable, and testable full stack code (Node.js/TypeScript) Experience in complex development environments, especially in large-scale highly available distributed systems and SaaS platforms Experience in developing resilient and scalable backend services on any major cloud provider, preferably AWS Experience developing RESTful API's and interfaces that are secure and intuitive Knowledge of data structures, algorithms, linux, and distributed systems Knowledge of secure web development practices with troubleshooting complex application workflows and performance tuning Experience using assertion frameworks and tools like Mocha, Cypress, Jest to automate regression checks You are self starter, minimal supervision and track record of learning quickly Cares about details and is dedicated to elegant and high quality software In-depth experience with CI/CD pipelines such as BitBucket, Jenkins, CircleCI, etc Broad range of experience implementing various cloud design patterns Experience with serverless / lambda based implementations Experience implementing Authentication & Authorization for internal and external customers No fear! Speak your mind #LI-GV1 #LI-Remote The salary for this role is dependent on geographic location and will be based on the individual candidate's job-related knowledge, skills, and experience. In addition to base salary, for sales and some sales-adjacent roles, employees are eligible to earn incentive compensation (commission). For all other roles, employees are eligible to participate in the Cribl Corporate Bonus Program. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), and equity. Base Salary Range $143,400—$200,000 USD Bring Your Whole Self Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at cribl.io/about-us.

Build and maintain scalable software for distributed system orchestration and configuration, collaborate cross-functionally, and participate in on-call rotations to ensure reliability. | At least 5 years industry experience, strong Node.js and TypeScript skills, cloud-based enterprise software development experience, and a bachelor's degree or higher. | Join the company that’s building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality. As the AI Platform for Telemetry, we give customers the choice, control, and flexibility to manage and analyze telemetry for both humans and agents, so they can build what’s next. We’re one of the fastest‑growing private companies and a leading player in a massive, fast‑moving market. With a global workforce, we’re remote‑first and grounded in a simple idea: software is a people business. Cribl is the place where curious, collaborative people can do their best work, grow fast, and bring their full selves to the herd. Why You’ll Love This Role Cribl Stream unlocks the value of all machine data by giving users a new level of observability, intelligence, and control over real-time data. We’re looking for a Senior Software Engineer to help build scalable, reliable, and intuitive capabilities that enable customers to operate Cribl Stream with confidence and agility. As a Senior Software Engineer on the Stream Control Plane team, you will work with a cross-functional group of engineers, product managers, and designers to deliver resilient, high-performing software at scale. This role blends technical depth with hands-on execution and is ideal for someone who enjoys solving distributed systems challenges, building customer-facing platform capabilities, and improving reliability in production environments. This is a fully remote role, and Cribl is a remote-first company. Our culture embraces the diversity of team members across the globe. As An Active Member Of Our Team, You Will… Build software that powers the reliable and scalable operation of Cribl Stream, including deployment, configuration, and orchestration of distributed nodes at scale Partner with engineers, product managers, and designers to turn product requirements into practical technical designs and high-quality implementations Develop, test, and maintain robust code that delivers meaningful customer value Use AI-assisted tools and agentic workflows effectively in day-to-day engineering work, including development, debugging, testing, and operational efficiency Create automated tests and thoughtful test plans to ensure product quality, reliability, and maintainability Contribute to engineering best practices, operational excellence, and a strong customer-focused mindset Identify and implement improvements in performance, scalability, and developer efficiency across our products and processes Help maintain and support our SaaS offerings, including participation in a 24x7 on-call rotation Support occasional stand-by, on-call, or off-hours responsibilities as needed If You’ve Got It - We Want It Applicants must be able to comply with U.S. government security requirements for access to FedRAMP-authorized systems, which may include U.S. citizenship and US residence BS in Computer Science or a related technical field with 5+ years of industry experience, or an MS in Computer Science with relevant professional experience Strong hands-on software development experience delivering production systems and customer-facing features Experience building enterprise software in cloud environments such as AWS, GCP, or Azure Experience designing, building, and consuming production APIs such as REST or RPC services Experience participating in production on-call rotations and incident response Experience with JavaScript or TypeScript test frameworks such as Playwright, Codecept, Mocha, Cypress, or Jest Knowledge of or experience with data streaming and transformation, high-volume telemetry, logs, metrics, or observability systems Strong coding experience with Node.js, TypeScript, and JavaScript Experience working in startup or fast-paced environments using agile development practices in remote or hybrid teams Comfortable working in an AI-native, agentic engineering environment and using AI-assisted tools to improve productivity, code quality, and customer outcomes #LI-EL1 #LI-Remote The salary for this role is dependent on geographic location and will be based on the individual candidate's job-related knowledge, skills, and experience. In addition to base salary, for sales and some sales-adjacent roles, employees are eligible to earn incentive compensation (commission). For all other roles, employees are eligible to participate in the Cribl Corporate Bonus Program. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), and equity. Base Salary Range $160,000—$210,000 USD Bring Your Whole Self Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at cribl.io/about-us.

Lead a technical team, manage escalations, and improve departmental success through metrics and process improvement. | 3+ years leading technical teams and 10+ years in customer-facing roles with strong technical and communication skills. | Join the company that’s building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality. As the AI Platform for Telemetry, we give customers the choice, control, and flexibility to manage and analyze telemetry for both humans and agents, so they can build what’s next. We’re one of the fastest‑growing private companies and a leading player in a massive, fast‑moving market. With a global workforce, we’re remote‑first and grounded in a simple idea: software is a people business. Cribl is the place where curious, collaborative people can do their best work, grow fast, and bring their full selves to the herd. Why You’ll Love This Role Cribl is seeking a Technical Support Manager to be a part of a specialized support team. This role is centered on customer success by providing in-depth knowledge of data management systems and solutions, Cribl’s interactions with those solutions and using our knowledge to lift up everyone we may come in contact with. In this role, you will be joining a highly technical and collaborative team that is committed to shipping high quality software, enjoying all the goat gifs the internet has to offer, and truly enjoys all our interactions with our customers. The ideal candidate for this role has a mixture of strong technical chops, an innate desire to help customers, and a natural affinity for collaboration. As An Active Member Of Our Team, You Will… Manage an industry leading team. Manage Customer Support Escalations and be the calm voice of reason amongst the chaos. Review Cases, Metrics, Statistics to ensure departmental success. Mentoring and coaching to drive Engineers to their best success. Participate and be an advocate of Customers and Engineers. Create, maintain, enhance Processes and Procedures. Build your technical knowledge in Cribl products and how to position them. Ensure team success to SLA’s, CSAT and other guiding metrics. This position will require stand-by, on-call, or off-hours duties. If You’ve Got It - We Want It Proven ability to be a powerful leader; Mentoring and Guiding Technical Engineers. Strong technical skills to help mentor engineers and help guide customers to a successful solution. Strong written and verbal communication skills. Proven success with encouraging knowledge sharing internally and externally at every opportunity. A deep understanding of goals and helping your team achieve them. A passion to elevate those around you and watch them succeed. A minimum of 3 years’ experience as a leader of a highly technical team. 10 years’ experience in customer facing roles. Understanding of Big data and why data is important to companies. BONUS POINTS Experience with Cribl, Splunk, Elastic, Kafka, Kinesis, or related technologies Experience with AWS, Azure, GCP, and other cloud platforms #LI-KJ1 #LI-Remote The salary for this role is dependent on geographic location and will be based on the individual candidate's job-related knowledge, skills, and experience. In addition to base salary, for sales and some sales-adjacent roles, employees are eligible to earn incentive compensation (commission). For all other roles, employees are eligible to participate in the Cribl Corporate Bonus Program. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), and equity. Base Salary Range $116,000—$181,000 USD Bring Your Whole Self Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at cribl.io/about-us.

Lead delivery of complex software projects managing schedules, risks, and improving development processes. | 3+ years leadership in technical program or development management with strong technical knowledge of system architecture and cloud technologies. | Join the company that’s building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality. As the AI Platform for Telemetry, we give customers the choice, control, and flexibility to manage and analyze telemetry for both humans and agents, so they can build what’s next. We’re one of the fastest‑growing private companies and a leading player in a massive, fast‑moving market. With a global workforce, we’re remote‑first and grounded in a simple idea: software is a people business. Cribl is the place where curious, collaborative people can do their best work, grow fast, and bring their full selves to the herd. Why You’ll Love This Role We are seeking a driven Senior Technical Program Manager who puts customers first and will help deliver our challenging product development programs. This includes managing program schedules, identifying risks and clearly communicating them to program stakeholders. We are looking for people who love to get stuff done, and laugh a bit along the way. Cribl is a serious company that doesn’t take itself too seriously. You will be a key contributor to the success of the Product and Engineering teams and help grow the Technical Program Management practice at Cribl. This role reports to the Senior Manager of Technical Program Management. As An Active Member Of Our Team, You Will… Provide leadership for development initiatives and lead the end to end delivery of complex initiatives across multiple teams, ensuring successful outcomes. Support your teams through the pivots needed to address shifts in business trends and priorities. Apply Technical Program Management best practices and contribute to improving software development processes. Use technical skills and domain knowledge to help align teams around a shared plan and direction. Track and report on metrics for quality and performance across your programs. Maintain ongoing communication of planning, program status, issues, and risks to stakeholders. If You’ve Got It - We Want It 3+ years of leadership experience on software teams as a Technical Program Manager or Development Manager Experience delivering complex projects or solutions that span multiple teams. Excellent verbal and written skills coupled with an ability to present to all levels in an organization, whether explaining your team's analyses and recommendations to leadership or discussing the technical trade-offs in product development with engineers Skilled at influencing stakeholders to align on solutions and delivery plans Adaptability and willingness to learn new skills, technologies, and frameworks Experience with common software development tools (e.g. GitHub, bitbucket, Jenkins) and public cloud technology (e.g. AWS, Azure etc) Familiarity with overall system architecture, including how services, APIs, and data flows fit together, well enough to follow technical discussions and spot cross-team dependencies #LI-KJ1 #LI-Remote The salary for this role is dependent on geographic location and will be based on the individual candidate's job-related knowledge, skills, and experience. In addition to base salary, for sales and some sales-adjacent roles, employees are eligible to earn incentive compensation (commission). For all other roles, employees are eligible to participate in the Cribl Corporate Bonus Program. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), and equity. Base Salary Range $115,000—$179,000 USD Bring Your Whole Self Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at cribl.io/about-us.

Provide high-level technical support to enterprise customers by diagnosing and resolving complex issues and documenting solutions. | Requires over 5 years of experience supporting enterprise customers or distributed systems with proficiency in Linux, AWS, Azure, and networking. | Join the company that’s building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality. As the AI Platform for Telemetry, we give customers the choice, control, and flexibility to manage and analyze telemetry for both humans and agents, so they can build what’s next. We’re one of the fastest‑growing private companies and a leading player in a massive, fast‑moving market. With a global workforce, we’re remote‑first and grounded in a simple idea: software is a people business. Cribl is the place where curious, collaborative people can do their best work, grow fast, and bring their full selves to the herd. Why You’ll Love This Role Cribl is seeking Technical Support Engineers to ensure customer success by providing enterprise-level support to our customers and partners. We are a fast-growing, remote-first company with a mission to unlock the value of all observability data. At our core, we believe in shipping phenomenal products and doing good by our customers and communities. We provide our customers with a new and unprecedented level of observability, intelligence, and control over their real-time data. We're backed by Sequoia and CRV, and our products are deployed in some of the largest organizations in the world processing 100s of TB and PB of IT & Security data, and managed by Site Reliability Engineers, System Engineers, and Technical Operations teams. In this role, you will be joining a highly technical and collaborative team that is committed to shipping high quality software and enjoying all the goat gifs the internet has to offer. The ideal candidate for this role has a mixture of strong technical chops, an innate desire to help customers, and a natural affinity for collaboration. As An Active Member Of Our Team, You Will… Develop a deep technical understanding of Cribl Stream and our other products Provide extraordinary technical support to our Enterprise customers and across various channels such as Slack, email, online meetings, etc. Research, diagnose, troubleshoot and identify solutions to resolve customer issues Follow standard procedures for reproducibility and escalation of unresolved issues to the appropriate internal teams Provide prompt and accurate feedback to customers, set achievable expectations, and ensure proper recording and closure of all issues Provide and document knowledge in the form of knowledge base tech notes, articles and participate in real-time forums (e.g., Slack) for real-time questions This position will require stand-by, on-call, or off-hours duties If You’ve Got It - We Want It BS degree in Computer Science or similar degree, or equivalent work experience 5+ years' experience supporting enterprise customers or working hands-on with distributed systems Passionate about working on complex technical issues Expert-level troubleshooting, problem-solving skills, and critical thinking Excellent client-facing skills, excellent written and verbal communication skills Experience with Linux, AWS, Azure, and Networking Bonus Points/Preferred Qualifications: Experience with Splunk, Elasticsearch, LogStash and/or other related observability technologies Regex and JavaScript experience is a Plus #LI-KJ1 #LI-Remote The salary for this role is dependent on geographic location and will be based on the individual candidate's job-related knowledge, skills, and experience. In addition to base salary, for sales and some sales-adjacent roles, employees are eligible to earn incentive compensation (commission). For all other roles, employees are eligible to participate in the Cribl Corporate Bonus Program. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), and equity. Base Salary Range $90,000—$141,000 USD Bring Your Whole Self Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at cribl.io/about-us.

Improve service delivery and reliability by monitoring production systems and driving operational excellence through collaboration and automation. | Proven experience with observability systems, Infrastructure as Code tools like Terraform, Node.js/TypeScript, Linux systems engineering, and cloud platforms (AWS/Azure). | Join the company that’s building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality. As the AI Platform for Telemetry, we give customers the choice, control, and flexibility to manage and analyze telemetry for both humans and agents, so they can build what’s next. We’re one of the fastest‑growing private companies and a leading player in a massive, fast‑moving market. With a global workforce, we’re remote‑first and grounded in a simple idea: software is a people business. Cribl is the place where curious, collaborative people can do their best work, grow fast, and bring their full selves to the herd. Why You’ll Love This Role Cribl Inc is seeking a Senior Site Reliability Engineer to join our mission where you will unlock the value of all observability data, as we expand our team in the U.S. Cribl provides users a new level of observability, intelligence and control over their real-time data. You will join a team of technical engineers who are committed to shipping only high-quality software and enjoying all the goat gifs the internet has to offer. This role is remote within the U.S., and you will be part of the engineering organization where you will contribute in our efforts to envision, create, deploy, test, and ship Cribl products. Not often do you get to be part of something that is fundamentally changing a technology. But here at Cribl we are building the next generation of software that puts our customers in full control of their observability data. If this is something that interests you, and you want to be truly at the center of the wheel helping make this work better every day, then this opportunity might be something you have been waiting for to be a part of making a real impact. Fixing things at the operational side should always be the last resort, so our SREs are involved from conception to design to development and all the way through production and beyond. You provide your creative input into all things Cloud, Scaling, Reliability, High Availability and much more. If reliability is your passion, and you have always had strong opinions on how to make things better and have the desire to build consensus around ideas, then let's talk! As An Active Member Of Our Team, You Will... Engage with teams and improve service delivery and reliability across their entire lifecycle Measure and monitor all production systems with an eye towards availability, latency and overall system health Seek out the cause of errors and instability in our production cloud services and drive teams towards better operational excellence Engage with product and platform teams to improve and evolve systems by lobbying for changes that improve reliability, resilience, and observability Help identify and drive down toil with creative innovation and automation This position will require stand-by, on-call, or off-hours duties If You've Got It - We Want It Proven experience designing, implementing, and operating observability systems for complex cloud-based platforms, with deep knowledge of best practices and a strong drive to implement them leveraging Cribl products. Experience with Configuration Management and Infrastructure as a Code Tools like Terraform (preferred) or Ansible. Experience working with Cloud SDKs is also a plus. Knowledge of cloud platforms (prefer AWS and Azure) and container + orchestration technologies. Experience with APM and Observability and related tools such as, New Relic, Splunk, CloudWatch, Prometheus, Grafana/Kibana, Sentry etc. Extensive experience with enterprise scale continuous delivery environments. Development with JavaScript/Node.js/TypeScript in a Linux/Mac environment. Experience with sustainable incident response in a blameless environment. Background in Linux Systems Engineering. Experience with Incident response related tools for instance, PagerDuty, FireHydrant, Blameless etc. Comfortable with a high level of autonomy and working with a distributed team. Knowledge of Cloud and application security best practices. Strong knowledge of cloud design patterns for scale, data management, resiliency, etc. A love for high quality and a knack for testing. Opinions about business metrics, and SLOs. #LI-GV1 #LI-Remote The salary for this role is dependent on geographic location and will be based on the individual candidate's job-related knowledge, skills, and experience. In addition to base salary, for sales and some sales-adjacent roles, employees are eligible to earn incentive compensation (commission). For all other roles, employees are eligible to participate in the Cribl Corporate Bonus Program. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), and equity. Base Salary Range $141,800—$195,000 USD Bring Your Whole Self Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at cribl.io/about-us.

Lead design and automation of core IT systems focusing on identity, AWS infrastructure, and ServiceNow with Tier 3 escalation support. | 8+ years corporate IT or systems engineering experience with expertise in AWS, ServiceNow, Okta, and scripting languages including Python, PowerShell, and Bash. | Join the company that’s building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality. As the AI Platform for Telemetry, we give customers the choice, control, and flexibility to manage and analyze telemetry for both humans and agents, so they can build what’s next. We’re one of the fastest‑growing private companies and a leading player in a massive, fast‑moving market. With a global workforce, we’re remote‑first and grounded in a simple idea: software is a people business. Cribl is the place where curious, collaborative people can do their best work, grow fast, and bring their full selves to the herd. Why You’ll Love This Role We are looking for a Sr Staff Information Systems Engineer to join Cribl's IT Engineering team. This is a high-impact individual contributor role for someone who combines deep technical ownership with broad cross-functional influence. You will help define how Cribl designs, secures, automates, and operates the internal systems that power the business every day. You will serve as a senior technical leader across identity, endpoint management, AWS-hosted IT infrastructure, ServiceNow, and core automation. You'll partner closely with IT Support, Security, Enterprise Applications, People, and business stakeholders to improve reliability, strengthen security, and scale employee experience. This role is for someone who can move between strategy and execution: defining better patterns, building durable automations, guiding technical decisions, and stepping in directly when critical systems need attention. As An Active Member Of Our Team, You Will… As the Sr Staff Information Systems Engineer, you will serve as a senior technical owner and design authority for Cribl's core IT systems and workflows. Your key responsibilities will include: Identity, Access, and Lifecycle Management: Own and evolve identity platforms and lifecycle workflows (joiner/mover/leaver, group access, contractor lifecycle, privileged access, and access reviews), with a focus on least privilege, auditability, and scale. AWS, Cloud, and Core Infrastructure: Own AWS-based IT infrastructure including access patterns, networking, logging, and monitoring. Define secure operational standards and partner with adjacent teams on shared infrastructure and cross-functional dependencies. Automation and Systems Integration: Design and maintain automations across the IT stack using ServiceNow, Okta Workflows, scripting, APIs, and webhooks to reduce manual work and improve consistency. ServiceNow and IT Service Management: Provide senior technical ownership of ServiceNow architecture, workflows, integrations, and data quality. Partner with leadership on change management, audit readiness, and sustainable process design. Technical Leadership and Architecture: Establish scalable standards and guardrails for IT-owned systems. Act as a senior reviewer for new implementations and complex changes, and identify opportunities to standardize or simplify. AI Tooling and Governance: Support enterprise AI tools and agent frameworks. Contribute to safe adoption patterns, access controls, and governance — while keeping core systems ownership as the primary focus. Operations, Support & On-Call — Serve as Tier 3 escalation for complex incidents across platforms; participate in the on-call rotation to provide after-hours support for critical incidents and escalations Security Incident Support: Partner with Security during incidents to support containment, access changes, triage, evidence gathering, and recovery across identity, endpoints, SaaS, and IT-owned infrastructure. We are a remote-first company and work happens across many time-zones – you may be required to occasionally perform duties outside your standard working hours If You’ve Got It - We Want It Experience and Ownership: 8+ years in corporate IT or systems engineering with meaningful ownership of identity, SaaS, endpoint, and/or cloud systems in a high-growth, remote-first environment — balancing project work, operational ownership, escalations, and on-call responsibilities. AWS and ServiceNow: Strong hands-on experience with AWS for internal IT systems (IAM, networking, logging, monitoring, and secure administration) and ServiceNow administration (workflows, catalog design, incident/change processes, integrations, and reporting). Automation and Integration: Strong scripting experience using Python, PowerShell, Bash, or similar tools, with comfort working with REST APIs, JSON, and event-driven workflows to build and maintain automations across the IT stack. Technical Leadership and Communication: Proven ability to independently lead technical initiatives, shape architecture, and influence cross-functional decisions without formal authority, paired with strong written documentation skills including runbooks, technical standards, and knowledge base content. Observability and Log Management: Experience setting up or operating log management and observability platforms such as Grafana, Kibana, Elasticsearch, Cribl Search, or similar tooling. Identity and Access Management: Deep hands-on experience with enterprise identity platforms such as Okta, including SSO, lifecycle workflows, access policy design, and group-based access models. Endpoint Management: Demonstrated ownership of macOS and/or Windows endpoint management, including MDM, provisioning, patching, compliance, and baseline security controls. Preferred Qualifications Experience administering core business platforms such as Okta, Google Workspace, Slack, Zoom, Atlassian, Glean, or similar enterprise SaaS tools. Experience designing or operating automations with Okta Workflows, Serval, Zapier, or similar orchestration platforms. Experience evaluating or supporting enterprise AI tools such as Claude, Gemini, Glean, or similar platforms. Familiarity with MCP-based integrations, enterprise connectors, and practical guardrails for AI-assisted workflows. Experience supporting ITGC, SOX/IT controls, access reviews, or other audit and compliance-related operational processes. Experience with Jamf, Intune, Kolide, or similar endpoint and posture-management tooling. Prior experience in a rapidly scaling, distributed company where strong systems thinking and clear ownership matter. #LI-KJ1 #LI-Remote The salary for this role is dependent on geographic location and will be based on the individual candidate's job-related knowledge, skills, and experience. In addition to base salary, for sales and some sales-adjacent roles, employees are eligible to earn incentive compensation (commission). For all other roles, employees are eligible to participate in the Cribl Corporate Bonus Program. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), and equity. Base Salary Range $136,000—$213,000 USD Bring Your Whole Self Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at cribl.io/about-us.