Crate & Barrel

Leading and managing store operations, coaching staff, and achieving sales and service goals. | High school diploma or GED, retail management experience, leadership skills, and availability for flexible hours. | We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to peoples homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is nearly 60 years in the makingand our story is still unfolding. Were here for it. We think you should be too. Were looking for a driven professional with an inclusive mindset to join our team as a Senior Assistant Store Leader. Inspiring, confident, and ambitious, Sr. Assistant Store Leaders are the leaders of our stores. Your strategic thinking, passion for retail and home design, and your ability to connect with people will help you to excel in this role. As Sr. Assistant Store Leader, you will lead and empower associates in achieving sales goals and creating an exceptional store experience. You coach and mentor associates to develop their talents and thrive in change, think big and strive toward career advancement opportunities. An excellent communicator, you steer the company vision and share business goals with your team. A day in the life as a Senior Assistant Store Leader... • Lead the Assistant Leaders and Leads in setting and maintaining sales, customer service and visual merchandising goals and standards for all associates. • Manage the recruitment/hiring, promotion, disciplinary and termination process for all store associates, and maintain all associate files. • Encourage and foster collaboration, cooperation, and co-ownership across all business channels. • Build a high energy culture of fun and engagement focused on service and results. • Ensure the execution and standards of the visual merchandising vision, as directed by the Visual Merchandising Department. • Establish priorities and set direction for the store by conducting weekly walk-throughs in conjunction with the Assistant Leaders and Team Leaders. • In coordination with the Area Manager, develop and analyze store and market trends and build plans to act as appropriate. • Ensure full understanding and awareness of all store communications including product information, current advertising, promotions and other marketing initiatives. • Achieve established goals, identify and analyze problems, and offer solutions that produce positive results. • Manage controllable costs, profit and loss, and maintain fiscal responsibility for the store. • Provide associate and customer feedback to Merchandising teams and Logistics regarding product, inventory, and delivery issues. What youll bring to the table: • Your sense of personal style with a discerning eye and passion for design and home furnishings • Proven success in developing skills and future leaders and Track record of driving business results and achieving goals • Excellent communication skills and interpersonal skills • Proven ability to build a culture focused on success and teamwork Wed Love to hear from you if: • 3+ years retail management experience leading a cross-functional team focused on strategy and implementing initiatives • High school diploma/GED or equivalent • Open availability to work flexible hours on weekdays, evenings and weekends Minimum Starting Rate: $28.00 HourlyUp to: $35.50 HourlyPay ranges will be adjusted upward as needed to comply with applicable state and local law. In addition to your salary, based on your role, associates may be eligible for other compensation including bonuses, sales incentives, and long term incentives.

Lead and oversee agile program management initiatives for Product Data & Content Lifecycle, managing cross-functional teams and stakeholders to ensure successful delivery and continuous improvement. | 8+ years of agile program management experience, strong leadership and communication skills, agile certifications preferred, and ability to manage complex, large-scale initiatives. | We inspire purpose-filled living that brings beauty and quality to the modern home. Together, we achieve. Associates across our business drive results, innovate, and inspire. Drawn together by our shared values and passion for our customers and our brands, we deliver home furnishings that are expertly designed, responsibly sourced, and bring timeless style and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making—and our story is still unfolding. We’re here for it. We think you should be too. We’re looking for a driven professional with an inclusive mindset to join our team as a Director, Program Management, Product Data & Content We are seeking a highly experienced and dynamic Director of Program Management to join our organization. In this role, you will be responsible for overseeing and driving the successful execution of our Product Data & Content Lifecycle strategic initiatives focused on creating data foundations, transactional, and personalization capabilities to fuel a modern platform, positioning CBH for accelerated growth. Your role will involve providing strategic leadership, ensuring successful implementation of the program leveraging agile methodologies, and managing cross-functional teams to deliver high-quality results. The ideal candidate will have a strong background in program management, exceptional leadership skills, a passion for executing high-quality work, and driving organizational agility and continuous improvement. • This position is fully remote • This role is an Individual Contributor/People leader position A day in the life as a Director, Program Management, Product Data & Content… • Oversee the planning, execution, and delivery of the Product Data & Content Lifecycle strategic initiatives using agile methodologies, ensuring alignment with business goals. • Monitor and track program progress, identifying and resolving any issues or risks that may impact delivery timelines or quality. • Collaborate with stakeholders to identify and mitigate risks, resolve issues, and make data-driven decisions to optimize project outcomes. • Engage and collaborate with key stakeholders, including executives, product owners, development teams, and other departments, to ensure program success. • Manage stakeholder expectations, balancing priorities and resolving conflicts to maintain alignment with program goals. • Facilitate effective communication and collaboration across different departments, including engineering, product management, business teams,, and operations. • Act as a liaison between technical teams and executive leadership, ensuring alignment of priorities, resource allocation, and project dependencies. • Communicate program status, progress, and key milestones to stakeholders, ensuring effective and timely decision-making. • Foster strong relationships with stakeholders, promoting a shared understanding of project goals, timelines, and progress. • Lead and mentor cross-functional teams, providing guidance and support in implementing agile practices, including Scrum, Kanban, and Lean. • Foster a culture of transparency and continuous improvement by facilitating retrospectives and implementing lessons learned. • Define and implement strategies to optimize program delivery, resource allocation, and risk management. • Develop, and mentor a high-performing team of program managers, scrum masters and coaches, fostering their growth and success. • Provide guidance, support, and ongoing feedback to team members, promoting a culture of collaboration, accountability, and continuous learning. • Establish and maintain effective performance management processes, including setting goals, conducting performance evaluations, and providing career development opportunities. What you’ll bring to the table… • Strong knowledge and expertise in agile methodologies, such as Scrum, Kanban, and Lean. • Proven track record of successfully implementing and scaling agile practices in organizations. • Excellent leadership and people management skills, with the ability to motivate and inspire cross-functional teams. • Exceptional communication and stakeholder management abilities, with the capability to influence and negotiate effectively at all levels of the organization. • Strong analytical and problem-solving skills, with the ability to make sound decisions under pressure. We’d love to hear from you if you have… • Bachelor's degree in a relevant field; advanced degree preferred. • Extensive experience (8+ years) in agile program management, including leading large-scale, complex initiatives. • Agile certifications (e.g., Certified ScrumMaster, SAFe Agilist) are highly desirable. #li-remote Minimum Starting Rate: $175,000.00 Annually Up to: $220,000.00 Annually Pay ranges will be adjusted upward as needed to comply with applicable state and local law. In addition to your salary, based on your role, associates may be eligible for other compensation including bonuses, sales incentives, and long term incentives.

Lead strategic and operational management of B2B product lifecycle, client order fulfillment, technology enablement, and team leadership to drive business sales growth. | 10+ years in product management, merchandising, operations, or business sales leadership with strong cross-functional collaboration, project management, and experience in B2B product/service delivery. | We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making—and our story is still unfolding. We’re here for it. We think you should be too. We’re looking for a driven professional with an inclusive mindset to join our team as a Director of Business Sales Operations. The Director of Business Sales Operations provides strategic and operational leadership for Crate & Barrel’s Business Sales division. This role is responsible for overseeing the full lifecycle from product development and customization to corporate gifting and order fulfillment. This role ensures operational excellence through process design, systems integration, and collaboration with various teams. Key responsibilities include technology enablement, reporting, and forecasting to support growth. The Director builds a high-performing team and is a vital member of the Business Sales leadership, reporting to the General Manager, Business to Business. This position is fully remote A day in the life as a Director of Business Sales Operations… • Own and manage the B2B product roadmap, including development, personalization, and custom product opportunities across multiple client verticals • Partner with merchandising, sourcing, design, and planning teams to create and deliver commercial-grade, client-specific product solutions • Oversee end-to-end client order fulfillment operations, from order placement through delivery and installation, ensuring accuracy, efficiency, and an exceptional client experience • Build, document, and optimize standard operating procedures (SOPs) and process maps that enable scalable and repeatable B2B execution • Partner with IT and eCommerce to develop B2B technology solutions, including client portals, self-service platforms, and sales enablement tools • Lead systems integration across CRM, ERP, inventory, and fulfillment platforms to enhance visibility and client experience • Manage and expand corporate gifting programs, ensuring seamless ordering, personalization, and marketing alignment • Establish and monitor operational KPIs, reporting, and forecasting to drive data-based decision making and business growth • Serve as the primary liaison between B2B Sales and cross-functional partners, enabling collaboration and execution on large, complex projects • Build, manage, and develop a high-performing team to support product development, project management, and operational enablement What you’ll bring to the table… • Strong leadership and cross-functional collaboration skills; ability to influence across merchandising, sourcing, logistics, technology, and marketing • Deep knowledge of commercial product standards (e.g., contract-grade testing, compliance, and durability) • Strategic thinker with strong problem-solving and execution skills; able to both set direction and drive tactical delivery • Exceptional project management and organizational skills with the ability to oversee multiple large-scale, high-profile client initiatives • Excellent communication and interpersonal skills to effectively engage stakeholders and clients at all levels • Strong data orientation, with the ability to develop reporting frameworks, analyze performance metrics, and implement continuous improvement initiatives • Knowledge of corporate gifting, customization, or personalization programs strongly preferred We’d love to hear from you if you have… • 10+ years of experience in product management, merchandising, operations, or business sales enablement, including proven leadership in cross-functional settings • Bachelor’s degree required; MBA or advanced degree preferred • Experience managing B2B product and service delivery operations, ideally in a retail, hospitality, or related commercial industry • Proven track record scaling business operations, including SOP development, process optimization, and technology enablement • Experience building or managing corporate gifting or custom product programs is a strong plus • Familiarity with enterprise systems such as CRM, ERP, and fulfillment platforms Minimum Starting Rate: $160,000.00 Annually Up to: $200,000.00 Annually Pay ranges will be adjusted upward as needed to comply with applicable state and local law. In addition to your salary, based on your role, associates may be eligible for other compensation including bonuses, sales incentives, and long term incentives.