Cox Automotive

Cox Automotive

11 open positions available

4 locations
1 employment type
Actively hiring
Full-time

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Cox Automotive

Senior Lead or Lead Program Manager – Strategic Initiatives (RapidScale)

Cox AutomotiveAnywhereFull-time
View Job
Compensation$99K - 165K a year

Lead complex strategic programs, oversee enterprise platform decommissions and implementations, and engage with executive leadership to drive organizational change. | Extensive experience in managing large-scale strategic or transformational programs, deep expertise in program governance, and ability to operate at the executive level. | Company Cox Communications, Inc. Job Family Group Business Operations Job Profile Lead Project / Program Manager Management Level Manager - Non People Leader Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % Yes, 15% of the time Work Shift Day Compensation Compensation includes a base salary of $99,000.00 - $165,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Job Description At RapidScale, exceptional technology is powered by exceptional people. We deliver secure, reliable managed and advisory services across private, public, and hybrid clouds, helping organizations innovate, adapt, and grow. As an Elite Broadcom VMware VCSP Partner and top partner with AWS, Azure, and Google, our solutions focus on business outcomes with embedded cyber resiliency and AI to protect today and enable tomorrow, backed by the strength of the Cox family of companies. Overview We are searching for a Senior Lead or Lead Program Manager to oversee multiple overlapping in-flight programs spanning across IT, Operations, and customer facing delivery. This is not a traditional IT program management role — it is a strategic program leadership position requiring executive presence, political acumen, M&A experience, and experience implementing greenfield enterprise platforms and sunsetting complex and highly-integrated existing platforms. You’ll be joining a newly formed Strategic Initiatives team comprised of people who are passionate about change and enablement and involved in the most critical enterprise programs. We excel at getting ambiguous objectives and turning them into structured, executable programs. You will help define new ways of working and building relationships along the way. You will own complex, cross-functional programs that shape the future of the company, including post-merger integration, large-scale business transformations, business process redesigns, and strategic initiatives that span multiple years and business units. In addition to program delivery, you will play a key role in maturing and operationalizing enterprise governance frameworks (portfolio governance, program steering committees, process governance, etc.). In this position, you will engage directly with members of our leadership team to assess their requirements and coordinate efforts across various teams and external vendors to fulfill those objectives. Key Responsibilities: • Lead end-to-end strategic and transformational programs from initiation through closure, ensuring alignment with corporate strategy and delivery of targeted business outcomes. • Oversee enterprise platform decommissions and implementations. • Serve as a program interface to the Executive Leadership Team; prepare and deliver concise, high-quality updates, decision materials, and risk/mitigation briefings for CEOs, CFOs, COOs, and Board committees. • Drive post-merger integration workstreams, including synergy tracking, cultural integration, Day-1/Day-100 planning, organizational design, and systems/process harmonization. • Partner with corporate development, finance, legal, HR, and business unit leaders during due diligence and integration planning phases of M&A transactions. • Design, implement, and continuously improve enterprise-level program/portfolio governance models (stage-gate processes, steering committees, risk frameworks, benefits realization tracking, etc.). • Facilitate executive workshops, offsites, and decision-making forums using structured problem-solving and change management techniques. • Identify, track, and realize strategic benefits (financial, operational, customer, and employee impact) and own benefits realization reporting to executives. • Coach and mentor junior program/project managers; raise the overall bar for program management maturity across the organization. • Proactively manage risks, dependencies, and issues across a complex stakeholder landscape that includes external partners, acquired entities, and regulators when applicable. • Lead visual storytelling and strategic communications, translating complex initiatives into clear and actionable insight. • Serve as a trusted advisor to our leadership team, providing insights, recommendations, and visibility into execution. Qualifications: Minimum: Lead Project Manager: • Bachelor’s degree in a related discipline and 8 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 6years’ experience; or 12 years’ experience in a related field with no degree. Senior Lead Project Manager: • Bachelor’s degree in a related discipline and 10 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 8 years’ experience; or 14 years’ experience in a related field with no degree. Additional Minimum Qualifications: • 10+ years of program and/or portfolio management experience managing large-scale strategic or transformational programs. • Demonstrated ability to operate at the executive level: preparing Board/ELT materials, facilitating C-suite discussions, and influencing without direct authority. • Deep expertise in program/portfolio management and governance design, benefits realization, and enterprise PMO design and operations. • Mastery of multiple delivery methodologies including Agile, waterfall, and hybrid models. Preferred Qualifications: • Certifications: PgMP, PfMP, Prosci/ADKAR, SAFe (SPC or RTE), or equivalent. • Prior management consulting experience (MBB or Tier-2 firms) with focus on M&A, transformation, or operating model design. • Experience in private equity-backed or publicly traded companies undergoing rapid growth via M&A. Benefits The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Program management
Enterprise platform implementation
M&A integration
Governance frameworks
Stakeholder communication
Verified Source
Posted 4 days ago
Cox Automotive

Forklift Operator I

Cox AutomotiveLancaster, TXFull-time
View Job
Compensation$31K - 46K a year

Operate forklifts and move vehicles or materials safely around the lot according to instructions. | High school diploma or GED, 3+ years of related experience, valid driver's license, and safety-conscious forklift operation skills. | • Conduct daily pre-trip safety inspections before beginning work for the day • Make minor adjustment and/or request repairs in writing to the mechanic or supervisor • Safely load, unload, rearrange, and maneuver Forklift/Loader with 18 foot forks throughout the auction lot • Read stock numbers on the TC scanner and verify the stock number and vehicle information directly from vehicle before loading onto forks • Move vehicles to inventory staging, sale stalls, or storage as determined by lot location paperwork or TC scanner • Move vehicles into the garage or other sheltered areas for insurance inspections, vehicle repairs, or as requested by the supervisor • Load vehicles on transports or fleet trucks for transportation off of the lot Minimum Requirements: • High School Diploma/GED and 3 years' experience in a related field. • OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related field • Safe drivers needed; valid driver's license required. • Auction or wrecker yard experience a plus, but not required. USD 14.71 - 22.12 per hour Compensation: Hourly base pay rate is $14.71 - $22.12/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Benefits: Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Forklift operation
Material handling
Safety procedures
Teamwork
Verified Source
Posted 5 days ago
Cox Automotive

Forklift Operator I

Cox AutomotiveHutchins, TXFull-time
View Job
Compensation$31K - 46K a year

Operate forklifts and manage vehicle movement on the lot, perform safety inspections, and coordinate with team members. | High school diploma or GED, 3+ years of related experience, valid driver's license, and safety awareness. | • Conduct daily pre-trip safety inspections before beginning work for the day • Make minor adjustment and/or request repairs in writing to the mechanic or supervisor • Safely load, unload, rearrange, and maneuver Forklift/Loader with 18 foot forks throughout the auction lot • Read stock numbers on the TC scanner and verify the stock number and vehicle information directly from vehicle before loading onto forks • Move vehicles to inventory staging, sale stalls, or storage as determined by lot location paperwork or TC scanner • Move vehicles into the garage or other sheltered areas for insurance inspections, vehicle repairs, or as requested by the supervisor • Load vehicles on transports or fleet trucks for transportation off of the lot Minimum Requirements: • High School Diploma/GED and 3 years' experience in a related field. • OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related field • Safe drivers needed; valid driver's license required. • Auction or wrecker yard experience a plus, but not required. USD 14.71 - 22.12 per hour Compensation: Hourly base pay rate is $14.71 - $22.12/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Benefits: Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Forklift operation
Material handling
Safety procedures
Teamwork
Verified Source
Posted 6 days ago
Cox Automotive

Senior Solutions Architect (RapidScale) 5 Locations

Cox AutomotiveAnywhereFull-time
View Job
Compensation$126K - 189K a year

Lead technical discovery, design multi-cloud/hybrid solutions, and collaborate with sales and technical teams to ensure client needs are met. | Minimum 6+ years of experience, professional cloud certifications (AWS, Azure, GCP), strong communication skills, and experience with cloud and network security. | Company Cox Communications, Inc. Job Family Group Sales Job Profile Sr. Solutions Engineer - CCI Management Level Manager - Non People Leader Flexible Work Option Can work remotely but need to live in the specified city, state, or region Travel % Yes, 25% of the time Work Shift Day Compensation Compensation includes a base salary of $126,200.00 - $189,200.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidates experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $52,800.00. Job Description At RapidScale, exceptional technology is powered by exceptional people. We deliver secure, reliable managed and advisory services across private, public, and hybrid clouds, helping organizations innovate, adapt, and grow. As an Elite Broadcom VMware VCSP Partner and top partner with AWS, Azure, and Google, our solutions focus on business outcomes with embedded cyber resiliency and AI to protect today and enable tomorrow backed by the strength of the Cox family of companies. As a Senior Solutions Architect at RapidScale, you will serve as a strategic advisor, connecting complex multi-cloud technologies with the evolving business needs of our clients. Working closely with the sales organization, you will lead discovery engagements, develop business-aligned solution strategies, and design hybrid and multi-cloud architectures — consistently prioritizing measurable outcomes over individual technologies. In this role, you will maintain deep expertise across RapidScale’s hosted solutions while providing high-level guidance on our public cloud services. You will also be responsible for effectively coordinating with our public cloud specialists, ensuring seamless engagement for advanced discovery and solution design when client requirements call for public cloud–focused architectures. Key Responsibilities Client Discovery & Consulting • Lead technical discovery engagements with customers to uncover business goals, pain points, and drivers. • Translate requirements into tailored, outcome-focused cloud and infrastructure solutions. • Run workshops, whiteboarding sessions, and stakeholder interviews. • Balance breadth and depth, knowing when to go deep on architecture vs. when to focus on business outcomes based on the different customer personas you encounter in each customer engagement. Solution Architecture & Design • Architect hybrid and multi-cloud environments, aligning with performance, availability, security, and compliance needs. • Represent our hosted cloud and other core offerings at a deep technical level, fully scoping, architecting, and presenting solutions comprised of these services. • Represent our public cloud offerings at a high level, identifying customer needs that dictate a public cloud solution, and pulling in public cloud specialists as needed for deeper scoping, solutioning, and presentation of these solutions. • Collaborate to architect multi-cloud and hybrid cloud solutions across both hosted and public cloud service sets, ensuring the best alignment with customer outcomes. Collaboration & Leadership • Act as the technical lead throughout the sales cycle, from discovery to hand-off. • Collaborate with sales, product, and specialist teams to align solutions with account strategy. • Participate in RFPs, solution reviews, and scope definitions. Security and Compliance • Design security architectures including MDR, SOCaaS, IAM, SIEM/SOAR, and vulnerability management. • Ensure solutions align with compliance standards (HIPAA, PCI, GDPR, ISO, NIST). Networking & Connectivity • Design secure, high-performance networks integrating SD-WAN, VPN, DNS, TCP/IP, and firewalls across on-prem and cloud environments. Technology Evangelism • Stay current on emerging tech (cloud, AI/ML, automation, cybersecurity) and translate innovation into business strategy. • Educate clients and internal teams on current and future-state capabilities. • Translate innovative technology solutions RapidScale does today and roadmap item to show clients current and future business outcomes. Qualifications Minimum • A BA/BS Degree with 6+ years of experience, or a MS Degree with 4+ years of experience, or a Ph.D with one year of experience, or 10 years of overall experience without a degree • Professional Level Public Cloud Certification (AWS, Azure, Google) • Demonstrated experience working in the context of a sales team • Strong presentation, written and verbal communication skills Preferred • Excellent communication and presentation skills with the ability to articulate complex technical concepts to nontechnical stakeholders. • Hosted Cloud / Traditional IT: Deep knowledge of private cloud and data center architectures (VMware, Citrix, storage, networking) • Public cloud: High-level knowledge of AWS/Azure/GCP, how they differ from traditional IT approaches, why businesses use them. • Security and compliance: Experience with managed security services and designing secure, compliant architectures. • Networking: Strong understanding of hybrid connectivity, SD-WAN, VPN, DNS, and firewalls. • Storage, Backup and DR: Design experience with SAN and NAS, backup and data protection approaches, technologies and approaches for replication and disaster recovery. • DevOps & Automation: Familiarity with CI/CD pipelines, IaC, and modern deployment practices is a plus. Benefits The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Cloud Architecture
Solution Design
Security & Compliance
Networking & Connectivity
Client Discovery & Consulting
Verified Source
Posted 7 days ago
Cox Automotive

Assistant Store Manager I Mobile Garden City KS

Cox AutomotiveAnywhereFull-time
View Job
Compensation$43K - 64K a year

Manage sales team, develop sales strategies, oversee store operations, and ensure customer satisfaction. | High school diploma or GED with 3+ years in sales or management, strong communication skills, and ability to lift 25-50 pounds. | Company Cox Communications, Inc. Job Family Group Sales Job Profile Assistant Store Manager I Mobile - CCI Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly pay rate is $20.63 - $30.91/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidates experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $11,352.00. Job Description Getting a sales team stoked about selling is a special talent. Sure, good sales teams already show up with loads of ambition, but as an Assistant Store Manager I, (ASMI) you’ll help them align around creating the best sales experience possible. You’ll share your contagious passion for excellence, while keeping up with the performance of the store. Marketing and merchandising programs are part of your purview, from helping develop sales strategies to growing the customer base. And you’ll keep a keen eye on the competition, watching pricing trends for peak positioning. You know the drill with retail schedules - it’s all about your flexibility. So, know that working some evenings, weekends, and holidays are a part of the overall picture. You’ll report to the Store Manager, while indirectly managing the team of pros at our store…and when the Store Manager is out, you’re handling some of their day-to-day responsibilities. Speaking of responsibilities… What You’ll Do Along with what we just described; we’ve put together a list of some of the other things you’ll need to do as an Assistant Store Manager I. You’ll: • The ASM I typically oversee a smaller to moderate volume store with fewer transactions and lower customer traffic.   They indirectly manage a team typically consisting of 2 to 5 sales representatives • Translate performance goals and objectives for the team as well as individual employees (sets weekly, monthly, and individual sales goals) • Manage against store revenue to drive acquisition and retention initiatives (monitoring progress, providing feedback, adjusting goals as needed to achieve store targets). • Provide ongoing training and coaching for sales staff to ensure sales performance objectives are met • Facilitate weekly sales meetings to ensure sales associates are aligned to corporate initiatives, including customer and product strategies • Serve as a point of escalation for complicated sales and/or customer disputes • Ensures staff is properly trained by planning and executing training, identifying opportunities for staff development, and coordinating execution of corporate learning initiatives • Support troubleshooting for customer technical problems and sales tools related issues • Assesses local competitive assortment and pricing trends and escalates competitive discrepancies to leadership • Serve as the Subject Matter Expert (SME) of all product knowledge and agent sales tools • Assist with hiring, onboarding, developing, and scheduling sales staff • Assist with daily cash reconciliation and weekly store audits as assigned • Assist with store and sales floor inventory to ensure alignment with corporate store design strategy • Assist with Operational Expenses and Cost Optimization (Headcount, Inventory Budget, Workforce Management, and other store expenses) It’s a lot of work, but with great responsibility come great rewards. Read to find out more. What’s in It For You? Here’s a sneak peek of the benefits you could experience as a Cox employee: • A competitive wage and top-notch bonus/incentive plans. • A pro-sales culture that honors what salespeople (like you!) contribute to our success. • Exceptional work-life balance, flexible time-off policies and accommodating work schedules. • Comprehensive healthcare benefits, with multiple options for individuals and families. • Generous 401(k) retirement plans with company match. • Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance. • Professional development and continuing education opportunities. • Access to financial wellness/planning resources.   Who You Are: Minimum • High School Diploma/GED and 3 years’ experience in a related field (sales, business and/or management). The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years’ experience in a related field. • Ability to motivate and coach a staff to meet established sales, retention, and customer experience targets • Strong interpersonal, verbal, and written communication skills; ability to build relationships and adapt to a diverse customer base • Strong business acumen with an understanding of how to run a successful store • Ability to be mobile in store for long periods of time to assist with greeting customers and demonstrate products and services • Ability to work and multi-task in a fast paced, constantly changing environment; able to prioritize and adjust approach based on current environment • Computer literacy with an aptitude for learning communication products, services and accessories • Ability to lift 25 – 50 pounds to help manage stock room inventory Preferred • 1 year of management or leadership experience (preferably in Wireless, Telecommunications and/or Retail Sales)  • Previous experience with store operational duties  • Experience selling Wireless/Mobile products highly preferred • Fluency in Spanish, both written and spoken Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Sales management
Customer service
Team leadership
Store operations
Merchandising
Verified Source
Posted 7 days ago
Cox Automotive

Customer Care Specialist I (NextGear Capital)

Cox AutomotiveFishers, INFull-time
View Job
Compensation$34K - 50K a year

Handle inbound customer communications, resolve inquiries, document cases, and collaborate with internal teams in a hybrid call center environment. | High school diploma, less than 2 years experience preferred, strong communication and problem-solving skills, ability to work in fast-paced team environment, and home wired internet connection. | NextGear Capital, a Cox Automotive brand, is currently looking for a Customer Care Specialist to join our Client Experience Team! Working in Customer Care you will handle inbound calls, chats, and SMS messages regarding accounts and service inquiries from our client base. You will work closely with all internal departments to identify and resolve client concerns. Ideal candidates should be dynamic and ambitious individuals excited to work with our clients. This is a Hybrid Call Center position working remotely 3 days per week/ 2 days in office. Current Schedule: Monday-Friday 10:00am - 6:30pm. (Initial training hours may differ) PRIMARY DUTIES/KEY RESPONSIBILITIES: • Receive inbound calls, chats, and SMS messages from Automotive Dealers, Automotive Auctions, and internal clients. • Answer routine questions, follow guidelines, and use judgment based on experience. • Staying organized on case management, chats, SMS messages, and service tickets while responding promptly. • Engage customers and determine how to assist them regarding their Nextgear Capital line of credit. • Being willing to learn and implement an understanding of automotive titles and consumer loan structure on vehicle loans. • Build positive customer relationships by asking questions, actively listening, and offering solutions in a considerate and professional manner. • Provide accurate documentation of client inquiries and report case status and resolution. • Make outbound calls to dealers and or automotive auctions as needed to help facilitate business needs. • Refer more complex issues to more senior specialists or management. • Use company proprietary software for research, case management, data entry, and account follow-up activity. • Build working relationships with other customer care representatives and other internal departments. • Follow instructions and maintain workflow standards with integrity. • Attain production, quality goals, and metric standards such as quality phone interactions and schedule adherence. • Adhere to all general company policies and procedures regarding attendance and conduct. • Perform other duties as necessary and can work a flexible schedule as needed, including occasional mandatory overtime between hours ranging from 9 am to 8 pm Eastern time, 8-hour shift. Qualifications Minimum- • High School Diploma/GED • Generally, less than 2 years of experience • Exhibit's ability to work in a fast-paced and evolving team environment, capable of prioritizing tasks and duties • Strong verbal and written communication skills with a proven ability to interact clearly with a vast customer base on socioeconomic levels. • Demonstrates problem-solving and analytical skills with the ability to walk others through complicated processes. • You must have high-speed internet available in your home and be able to be wired and not on WiFi. • Knowledge of how to operate a Windows PC, Home Networking Router/Modem basics Preferred- • Previous Call Center and/or Automotive Industry experience highly preferred. • College Degree or equivalent financial or automotive industry experience USD 16.15 - 24.23 per hour Compensation: Hourly base pay rate is $16.15 - $24.23/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Benefits: Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Customer service
Communication
Problem-solving
Data entry
Call handling
Multitasking
Dispatch software
Schedule management
Verified Source
Posted 10 days ago
Cox Automotive

Fleet Client Services Specialist II Oakland CA

Cox AutomotiveAnywhereFull-time
View Job
Compensation$44K - 66K a year

Managing maintenance transactions, providing customer service, scheduling repairs, and documenting interactions. | High School Diploma or GED, 3+ years in a related field, strong communication, organizational skills, and fleet or automotive experience. | Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Fleet Client Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $21.25 - $31.92/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Job Description Fleet Services by Cox Automotive keeps your fleet moving!  Headquartered in Indianapolis, Fleet Services by Cox Automotive (FSCA) has grown to become one of the largest fleet maintenance companies in the country.  FSCA is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. FSCA also services customers utilizing its 20+ nationwide service centers; each offering select services, such as accident repair, paint, refurbishment, and heavy mechanical repair. Supported by a 24/7 in-house call center, FSCA provides maintenance scheduled and unscheduled services to fleets anywhere, anytime.  FSCA is currently hiring a Fleet Services Coordinator II to support the growth of the company.  Duties & Responsibilities: • Managing the follow up maintenance transactions lifecycle from origination until the customer unit is in control/custody of the repair technician • Timely and accurate documentation and notation in all FSCA systems regarding each customer contact • Providing excellent customer service for all internal and external customer calls • Be professional and establish positive customer rapport • Obtain customers approval for all repairs and services to be performed • Proactively contact customers to schedule preventative maintenance at regular intervals, driving repeat business • Partner and communicate consistently with Field Operations to schedule the right technicians to accounts, resulting in a positive customer experience • Encourage customers to schedule repairs and maintenance in advance, creating a consistent pipeline of work for each supported technician • Continuously develop and improve company capabilities in Dispatching and Service Scheduling • Additional duties and special projects as assigned   Requirements: • High School Diploma/GED and 3 years’ experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years’ experience in a related field • Excellent verbal and written communication skills; Ability to effectively communicate at all levels of the organization. • Proven track record to collaborate cross-functionally, build positive relationships and become a trusted partner to relevant cross functional partners. • Excellent organizational skills and the ability to balance a variety of tasks. • Strong Excel and data entry skills, and the ability to learn new platforms (such as FSCA IT Systems, including Web Wrench, MobileFrame, RO Writer) • Common knowledge of the trucking industry; experience with fleet maintenance or other transportation experience in automotive/trucking would be very helpful. • Ability to work independently and collaboratively within a team environment. • Excellent problem-solving skills • Highly organized with exceptional follow-through abilities Drug Testing To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Customer Service
Communication
Organization
Data Entry
Fleet Maintenance Knowledge
Verified Source
Posted 11 days ago
Cox Automotive

Manager, Software Engineering

Cox AutomotiveAnywhereFull-time
View Job
Compensation$213K - 213K a year

Manage and oversee the design, maintenance, and optimization of scalable data infrastructure and lead data engineering teams to deliver aligned business solutions. | Bachelor's degree with 6+ years in data engineering, experience with CI/CD pipelines, relational and NoSQL databases, cloud platforms, BI tools, and leadership skills. | Cox Automotive Corporate Services, LLC Manager, Software Engineering Job Description: Manager, Software Engineering positions offered by Cox Automotive Corporate Services, LLC (Atlanta, GA). Manage the design and maintenance of robust, scalable, and secure data infrastructure, including databases, data warehouses, data lakes, and applications processing this data. Manage the accessibility and usability of structured or unstructured data by analysts and other stakeholders for insight and analysis. Ensure the proper setup, maintenance, and optimization of applicable databases ensuring data quality, integrity, and performance. Partner with architecture stakeholders to ensure optimal architecture needed for proper solution delivery to stakeholders. Address challenges related to data processing, storage, and retrieval. Collaborate with partner technology, product, and business teams to align data engineering efforts with business goals. Oversee data engineers, providing technical guidance, mentorship, and support. Understand how each data engineer team member can effectively contribute to successful solution delivery. Manage technical aspects of data engineering projects, ensuring successful delivery and alignment with organizational objectives. Effectively work with technology partners in monitoring system performance, issue troubleshooting, and data pipeline optimization. Collaborate with security teams and applicable stakeholders to properly protect data and ensure proper data compliance with applicable standards and regulations. Participate in evaluation and selection process for strategic vendor partnerships and effectively manage vendor teams to ensure data needs and solution delivery is met for stakeholders. Minimum Requirements: • Requires a bachelor's or foreign equivalent degree in Computer Science, Information Technology, Engineering, Management Information Systems or a related field and 6 years of experience performing data engineering, including designing and managing data infrastructure. • Must have 6 years of experience in each of the following: • Building and maintaining software running in a CI/CD pipeline, including GitLab CI/CD and AWS CodePipeline, along with working with relational and NoSQL databases, including Amazon RDS SQL Server, Azure SQL Instances, and Amazon DynamoDB; and • Using application lifecycle methodologies. • In lieu of a bachelor's or foreign equivalent degree in the aforementioned fields and 6 years of experience as stated, employer will accept a master's or foreign equivalent degree in the aforementioned fields and 4 years of experience as stated, or a Ph.D. or foreign equivalent degree in the aforementioned fields and 1 year of experience as stated. • Must have 1 year of experience in each of the following: • Designing, developing, and implementing highly scalable, high volume software systems and components, client facing web applications, and major internet-oriented applications and systems; • Using database systems, ETL processes, and cloud platforms, including AWS Database Migration Service, Amazon RDS SQL Server, AWS Data Pipeline, and AWS Transfer for SFTP and Simple Storage Service; • Working with business intelligence tools and platforms; and • Instrumenting systems with observability with tools including PowerBI, Tableau, and Sisense. • Position reports to Atlanta, GA office. Telecommuting is permitted in accordance with company policy but must live within commuting distance of the stated office. • Experience may be, but need not be, acquired concurrently. Compensation includes a base salary of $213,075. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave . #GMREQ

Data infrastructure management
CI/CD pipelines (GitLab CI/CD, AWS CodePipeline)
Relational and NoSQL databases (Amazon RDS SQL Server, Azure SQL, DynamoDB)
ETL processes
Cloud platforms (AWS)
Business intelligence tools (PowerBI, Tableau, Sisense)
Technical leadership and team management
Verified Source
Posted 3 months ago
Cox Automotive

Manager, Software Engineering

Cox AutomotiveAnywhereFull-time
View Job
Compensation$213K - 213K a year

Manage and oversee data engineering teams and projects focused on scalable, secure data infrastructure and pipelines, ensuring data quality, performance, and compliance. | Bachelor's degree plus 6 years in data engineering with experience in CI/CD pipelines, relational and NoSQL databases, cloud platforms, business intelligence tools, and team management. | Cox Automotive Corporate Services, LLC Manager, Software Engineering Job Description: Manager, Software Engineering positions offered by Cox Automotive Corporate Services, LLC (Atlanta, GA). Manage the design and maintenance of robust, scalable, and secure data infrastructure, including databases, data warehouses, data lakes, and applications processing this data. Manage the accessibility and usability of structured or unstructured data by analysts and other stakeholders for insight and analysis. Ensure the proper setup, maintenance, and optimization of applicable databases ensuring data quality, integrity, and performance. Partner with architecture stakeholders to ensure optimal architecture needed for proper solution delivery to stakeholders. Address challenges related to data processing, storage, and retrieval. Collaborate with partner technology, product, and business teams to align data engineering efforts with business goals. Oversee data engineers, providing technical guidance, mentorship, and support. Understand how each data engineer team member can effectively contribute to successful solution delivery. Manage technical aspects of data engineering projects, ensuring successful delivery and alignment with organizational objectives. Effectively work with technology partners in monitoring system performance, issue troubleshooting, and data pipeline optimization. Collaborate with security teams and applicable stakeholders to properly protect data and ensure proper data compliance with applicable standards and regulations. Participate in evaluation and selection process for strategic vendor partnerships and effectively manage vendor teams to ensure data needs and solution delivery is met for stakeholders. Minimum Requirements: • Requires a bachelor's or foreign equivalent degree in Computer Science, Information Technology, Engineering, Management Information Systems or a related field and 6 years of experience performing data engineering, including designing and managing data infrastructure. • Must have 6 years of experience in each of the following: • Building and maintaining software running in a CI/CD pipeline, including GitLab CI/CD and AWS CodePipeline, along with working with relational and NoSQL databases, including Amazon RDS SQL Server, Azure SQL Instances, and Amazon DynamoDB; and • Using application lifecycle methodologies. • In lieu of a bachelor's or foreign equivalent degree in the aforementioned fields and 6 years of experience as stated, employer will accept a master's or foreign equivalent degree in the aforementioned fields and 4 years of experience as stated, or a Ph.D. or foreign equivalent degree in the aforementioned fields and 1 year of experience as stated. • Must have 1 year of experience in each of the following: • Designing, developing, and implementing highly scalable, high volume software systems and components, client facing web applications, and major internet-oriented applications and systems; • Using database systems, ETL processes, and cloud platforms, including AWS Database Migration Service, Amazon RDS SQL Server, AWS Data Pipeline, and AWS Transfer for SFTP and Simple Storage Service; • Working with business intelligence tools and platforms; and • Instrumenting systems with observability with tools including PowerBI, Tableau, and Sisense. • Position reports to Atlanta, GA office. Telecommuting is permitted in accordance with company policy but must live within commuting distance of the stated office. • Experience may be, but need not be, acquired concurrently. Compensation includes a base salary of $213,075. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave . #GMREQ

AWS CodePipeline
GitLab CI/CD
Amazon RDS SQL Server
Azure SQL Instances
Amazon DynamoDB
ETL processes
Data engineering
PowerBI
Tableau
Sisense
Data infrastructure management
Vendor management
Verified Source
Posted 3 months ago
Cox Automotive

Lead Cybersecurity Integrated Architect

Cox AutomotiveAnywhereFull-time
View Job
Compensation$120K - 199K a year

Advise engineering teams on cybersecurity architecture, implement controls, mitigate risks, and ensure compliance with regulatory requirements. | Bachelor's degree with 6+ years related experience including 4+ years focused on cybersecurity, AWS experience, strong communication skills, and knowledge of security frameworks and cloud security. | Job Description Primary Responsibilities • Communicate cybersecurity guidelines to engineering teams and business teams and support their adoption of the guidelines. • Be integrated with and in continuous contact with engineering teams to advise on their architecture decisions and assist with cybersecurity control implementation. • Contribute to the identification and mitigation of cybersecurity risks based on threat modeling of products and enterprise tools. • Provides cybersecurity architecture advice and consultation across major program and solution levels. • Engage with cybersecurity peers to create a cohesive cybersecurity department and share back internally regarding business specific activities. Act as the on the ground cybersecurity security representative to the product and engineering teams. • Partner with enterprise architecture, infrastructure and engineering teams to review existing architecture, identify gaps and recommend security enhancements. • Participate in security events and incident response to identify gaps in current design and propose solutions to prevent threats from reoccurring. • Educate product and enterprise architects and engineers on cybersecurity best practices and standards. • Partner with the legal and security governance, risk and compliance teams to ensure that cybersecurity architecture enables compliance with relevant regulatory and contractual requirements. Minimum Qualifications • Bachelor's degree in a related discipline and 6 years of experience in a related field. The right candidate could also have a different combination, such as a master's degree and 4 years of experience; a Ph.D. and 1 year of experience in a related field; or 10 years' experience in a related field. • At least 4 years focused on cybersecurity. • Relevant experience with designing, securing, or operating AWS infrastructure and services. • Clearly articulate the objective of specific cybersecurity policies and procedures to technical and non-technical stakeholders. • Excellent customer service skills, writing, and executive presentation skills. • Develop a strong and productive working environment with key stakeholders and collaborate closely with other Cox entities' cybersecurity teams to implement cybersecurity best practices. • Consultative nature to work through controversial or complex topics to employees, leaders, and/or senior leadership. • Evaluate risks and recommend actions based on impact and likelihood of the risk to the business. • Knowledge of current cybersecurity and technology architectures such as zero trust, IaaS, PaaS, SaaS, virtualization, containerization, DevSecOps, and software-defined networking across a variety of environments and deployments. • Creatively solving complex cybersecurity challenges while exhibiting solid, pragmatic business acumen. • Experience utilizing Agile methodologies. • Initiating change and deploying solutions in Fortune 1000 companies. • Knowledge of cybersecurity frameworks (e.g., ISO 27000, NIST, FFIEC) and industry relevant regulations that will guide architectural requirements (e.g., GDPR, FFIEC, GLBA). Preferred Qualifications • Experience in the development and design of cybersecurity standard methodologies to all layers of the hosting and application stack in both cloud and on-premises environments. • Knowledge of Identity and Access Management (IAM), cryptography / key management, secrets management, access controls and security protocols (e.g., multi-factor, SAML, OAuth, OIDC). • Experience with application security implementations and standard methodologies. • Extensive technology knowledge and recognized expertise in several areas including Python, .NET, Java, Spring frameworks, Oracle, serverless, cloud patterns, cloud service and user authentication or similar. • Experience with firewall, web application firewalls, and other edge services as well as deep understanding of DMZ and other network architectures. • AWS Well-Architected Framework. • Experience establishing a strategy for and implementing cloud enterprise solutions in AWS, GCP, or Azure. • A strong understanding of cloud containers and/or serverless platforms (e.g., EKS, ECS, Lambda, Fargate). • Experience in national critical infrastructure industries (telecommunications, financial services, defense, government, etc.). • Big four consulting or Fortune 500 company experience. • Relevant industry certification (e.g., CISSP, CEH, OSCP, Azure, AWS, CISM, CISA). USD 119,600.00 - 199,400.00 per year Compensation: Compensation includes a base salary of $119,600.00 - $199,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Cybersecurity architecture
AWS infrastructure and services
Threat modeling
Security frameworks (ISO 27000, NIST, GDPR)
Identity and Access Management (IAM)
Cryptography and key management
DevSecOps
Agile methodologies
Security incident response
Verified Source
Posted 3 months ago
Cox Automotive

Lead Cybersecurity Integrated Architect

Cox AutomotiveAnywhereFull-time
View Job
Compensation$120K - 199K a year

Advise engineering teams on cybersecurity architecture and controls, identify and mitigate cybersecurity risks, collaborate with stakeholders, and ensure compliance with security frameworks and regulations. | Bachelor's degree with 6+ years related experience including 4+ years focused on cybersecurity, AWS security expertise, strong communication skills, knowledge of security frameworks and regulations, and relevant industry certifications preferred. | Job Description Primary Responsibilities • Communicate cybersecurity guidelines to engineering teams and business teams and support their adoption of the guidelines. • Be integrated with and in continuous contact with engineering teams to advise on their architecture decisions and assist with cybersecurity control implementation. • Contribute to the identification and mitigation of cybersecurity risks based on threat modeling of products and enterprise tools. • Provides cybersecurity architecture advice and consultation across major program and solution levels. • Engage with cybersecurity peers to create a cohesive cybersecurity department and share back internally regarding business specific activities. Act as the on the ground cybersecurity security representative to the product and engineering teams. • Partner with enterprise architecture, infrastructure and engineering teams to review existing architecture, identify gaps and recommend security enhancements. • Participate in security events and incident response to identify gaps in current design and propose solutions to prevent threats from reoccurring. • Educate product and enterprise architects and engineers on cybersecurity best practices and standards. • Partner with the legal and security governance, risk and compliance teams to ensure that cybersecurity architecture enables compliance with relevant regulatory and contractual requirements. Minimum Qualifications • Bachelor's degree in a related discipline and 6 years of experience in a related field. The right candidate could also have a different combination, such as a master's degree and 4 years of experience; a Ph.D. and 1 year of experience in a related field; or 10 years' experience in a related field. • At least 4 years focused on cybersecurity. • Relevant experience with designing, securing, or operating AWS infrastructure and services. • Clearly articulate the objective of specific cybersecurity policies and procedures to technical and non-technical stakeholders. • Excellent customer service skills, writing, and executive presentation skills. • Develop a strong and productive working environment with key stakeholders and collaborate closely with other Cox entities' cybersecurity teams to implement cybersecurity best practices. • Consultative nature to work through controversial or complex topics to employees, leaders, and/or senior leadership. • Evaluate risks and recommend actions based on impact and likelihood of the risk to the business. • Knowledge of current cybersecurity and technology architectures such as zero trust, IaaS, PaaS, SaaS, virtualization, containerization, DevSecOps, and software-defined networking across a variety of environments and deployments. • Creatively solving complex cybersecurity challenges while exhibiting solid, pragmatic business acumen. • Experience utilizing Agile methodologies. • Initiating change and deploying solutions in Fortune 1000 companies. • Knowledge of cybersecurity frameworks (e.g., ISO 27000, NIST, FFIEC) and industry relevant regulations that will guide architectural requirements (e.g., GDPR, FFIEC, GLBA). Preferred Qualifications • Experience in the development and design of cybersecurity standard methodologies to all layers of the hosting and application stack in both cloud and on-premises environments. • Knowledge of Identity and Access Management (IAM), cryptography / key management, secrets management, access controls and security protocols (e.g., multi-factor, SAML, OAuth, OIDC). • Experience with application security implementations and standard methodologies. • Extensive technology knowledge and recognized expertise in several areas including Python, .NET, Java, Spring frameworks, Oracle, serverless, cloud patterns, cloud service and user authentication or similar. • Experience with firewall, web application firewalls, and other edge services as well as deep understanding of DMZ and other network architectures. • AWS Well-Architected Framework. • Experience establishing a strategy for and implementing cloud enterprise solutions in AWS, GCP, or Azure. • A strong understanding of cloud containers and/or serverless platforms (e.g., EKS, ECS, Lambda, Fargate). • Experience in national critical infrastructure industries (telecommunications, financial services, defense, government, etc.). • Big four consulting or Fortune 500 company experience. • Relevant industry certification (e.g., CISSP, CEH, OSCP, Azure, AWS, CISM, CISA). USD 119,600.00 - 199,400.00 per year Compensation: Compensation includes a base salary of $119,600.00 - $199,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Cybersecurity architecture
AWS infrastructure and services security
Cybersecurity risk identification and mitigation
Threat modeling
Security frameworks (ISO 27000, NIST, FFIEC)
Identity and Access Management (IAM)
Cryptography and key management
Application security
DevSecOps
Agile methodologies
Verified Source
Posted 3 months ago

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