Counsel Health

Drive new business development, manage complex multi-stakeholder sales cycles, and expand enterprise relationships in healthcare. | 7+ years of professional experience including business development, account management, and healthcare industry expertise. | Counsel Health is seeking a Director of Strategic Accounts to drive new business development and growth across our most critical enterprise relationships, including health plans and strategic partners. This role is ideal for a senior, consultative sales/client success operator with experience navigating complex multi-stakeholder healthcare buying processes in an early-stage environment. You will own deals end-to-end, partnering closely with the SVP, Commercial to support early customer relationships and high-priority B2B sales opportunities. This role spans the full pre- and post-sales lifecycle and is expected to develop deep fluency across deal execution, account performance, and expansion strategy. As a data-driven sales leader, you are responsible for all account-level reporting, analytics, and insight generation; translating customer performance, market signals, and operational data into clear, actionable recommendations on commercial strategy and long-term growth. What you’ll do Identify, develop, and close new business opportunities with enterprise healthcare buyers as well as contribute to go-to-market strategy, pricing discussions and sales enablement materials. Manage complex, multi-stakeholder sales cycles involving clinical, technical, legal, and executive teams. Build strong relationships with decision makers across health plans and digital health partners, servicing as the primary point of contact pre and post sale. Prepare and synthesize reporting and insights for the SVP, Commercial, supporting pipeline, deal progress, and performance across new and existing accounts. Support onboarding, expansion opportunities, and ongoing relationship management, including gathering customer and market needs to help inform product roadmap and features. Ensure client satisfaction and alignment while expanding Counsel’s relationship to multiple stakeholders. What you’ll bring 7+ years of professional experience; ideal candidate will have 2+ years in an analytical professional services role in consulting, banking/PE and 2+ years in a business development and account management role. Experience in healthcare, digital health, health tech, or related consumer technology industries is highly preferred. Expertise in both the pre-sales and post-sales process, executing contracts and expanding Counsel’s footprint in large complex healthcare and consumer health organizations. Ability to navigate complex multi-stakeholder ecosystems, building consensus and providing innovative solutions. Motivation to build and navigate ambiguity; you are highly energized working in a fast-paced, early-stage company with evolving processes. What We Offer Impact: Contribute to groundbreaking, AI-driven healthcare experiences Growth: Significant opportunities for broad ownership and professional development within our rapidly scaling startup Compensation: Competitive salary and equity Benefits: Comprehensive healthcare, vision, and dental Our Values Patients come first. We are clinicians 1st, technologists 2nd. We act with patient trust/safety at the center of every decision. Innovate with optimism. We are optimistic as we build the future of care delivery from first principles. Challenge the status quo when needed, no sacred cows. Right answer wins. Debate openly and pick the strongest path. We optimize for the company, not functions. We win and lose as a team. Simplicity over complexity. We choose clear, elegant solutions and avoid adding complexity that does not serve patients or the team. Do fewer things, well. We focus, and hold ourselves to the highest bar and pursue excellence in those areas. About Counsel Counsel’s mission is to multiply the world's healthcare capacity. We believe in a future in which every person has a personalized, AI-enabled doctor always in their pocket. To accomplish this, we’re building the first fully-vertical, AI-native medical group from the ground up. We’ve redesigned the entire clinical stack with custom AI tools that make our in-house physicians 10x faster and smarter. [learn more on our blog] Since our founding in 2023, we have formed partnerships with leading healthcare organizations and are on track to serve hundreds of thousands of patients on our platform within the next year. We have raised over $35M from a16z and other top-tier VC firms, and on pace to 5x revenue this year. Our small team combines deep expertise in medicine (Harvard, Mt. Sinai, Mass. General) and technology (Google DeepMind, NVIDIA, MIT) — and we’re looking for exceptional people to join us as we scale.

Scale and maintain infrastructure for a high-demand AI healthcare platform ensuring uptime, security, and developer velocity. | 5+ years production software experience with 2+ years cloud infrastructure deployment, Kubernetes on AWS EKS, Terraform, large SQL databases, and real-time queue systems. | About Counsel Counsel’s mission is to multiply the world's healthcare capacity. We believe in a future in which every person has a personalized, AI-enabled doctor always in their pocket. To accomplish this, we’re building the first fully-vertical, AI-native medical group from the ground up. We’ve redesigned the entire clinical stack with custom AI tools that make our in-house physicians 10x faster and smarter. [more info] Since our founding in 2023, we have formed partnerships with leading healthcare organizations and are on track to serve hundreds of thousands of patients on our platform within the next year. We have raised over $35M from a16z and other top-tier VC firms, and on pace to 5x revenue this year. Our founding team includes experienced clinical and technology leaders from Harvard Medical School, Massachusetts General Hospital, UCSF, the MIT Media Lab, and Mount Sinai. Our small but stellar engineering team (ex-Stripe, NVIDIA, Google DeepMind) is growing fast — and we’re looking for exceptional people to join us at this inflection point. Join us as we build the future of AI in healthcare! About the role We are seeking a talented, driven, and experienced Senior Infrastructure Engineer to join us in defining the future of AI + human healthcare. This role is fully remote. You will have significant responsibility and ownership over our infrastructure, along with the opportunity to shape the future of our engineering/infra organization. This role is central to ensuring our platform can scale seamlessly—meeting the demands of large healthcare clients while reliably serving hundreds of thousands of patients. Our culture is fast-paced and ambitious, and we aim for every team member to be exceptional. What you’ll be working on Scale our infrastructure and deployments, meet the demands of hundreds of thousands patients maintaining fast response time and 99.99% uptime. Plan and lead key infrastructure investments, ensuring we can scale while balancing short-term delivery with long-term maintainability Drive development of core data infrastructure, including our data transformation and warehouse systems, integrations with health information networks, and data ingestion pipelines with enterprise clients Improve developer experience and engineering velocity, building the tooling, CI/CD pipelines, and observability systems that let teams move faster with confidence Champion operational and security excellence, including reliability, monitoring, on-call practices, and infrastructure security aligned with healthcare standards (HIPAA, SOC2) Examples of project you may work on Optimize our Kubernetes clusters and services to meet the demands of our scaling services Plan and lead a migration of our critical queue workflows in SQS onto Temporal Re-imagining our release operations workflows to streamline QA tested changes directly into production Design and lead our multi-tenant isolation and row-level encryption strategy for sensitive enterprise client data Requirements 5+ years building production software, with 2+ years deploying production systems in a cloud environment. Proven experience building infrastructure that handles millions of requests with strict uptime and latency requirements Proficiency with Terraform or similar tools for automated infrastructure management Proven experience with: Secure container deployment and Kubernetes best practices on AWS EKS Large-scale SQL databases (e.g. PostgreSQL, MySQL) Real-time queue systems (e.g. Kafka, SQS, Temporal) Opinionated about improving developer experience through tooling, automation, and workflows that accelerate and up-level the engineering team around you You are a great fit if You have experience with our tech stack: AWS, Terraform, TypeScript, Redis, Node, Postgres You consider yourself a swiss army knife engineer who can flex into infrastructure problems related to backend services, data pipelines, and web products. You care deeply about performance and feel immense satisfaction driving latency of critical services down You bring an SRE’s toolkit of experience, with strong opinions on how to invest in on-call and incident management practices to ensure system reliability. You have hands-on experience scaling early systems from 1 → 10 in a fast-paced, high-growth environment You thrive on working alongside exceptional teammates and derive energy from collaborative environments What we offer Impact: Be at the forefront of AI-augmented care delivery, tackling some of the most ambitious challenges in healthcare. Growth: Professional development and leadership opportunities within a rapidly expanding tech-enabled care delivery organization. Exposure: Gain hands-on experience in scaling a fast-growing healthcare technology company and directly interface with executives at the world’s leading healthcare organizations. Compensation: Competitive salary and equity options. Benefits: Competitive healthcare, vision, and dental, snacks and free lunch at the office.

Lead development of AI-enabled healthcare product features, scale backend infrastructure, integrate with enterprise healthcare systems, and collaborate cross-functionally. | 5+ years production software experience including startups, proficiency in React, Next.js, Node.js (Typescript), React Native, Postgres, AWS, Terraform, Redis, and familiarity with AI/ML. | About Counsel Counsel’s mission is to multiply the world's healthcare capacity. We believe in a future in which every person has a personalized, AI-enabled doctor always in their pocket. To accomplish this, we’re building the first fully-vertical, AI-native medical group from the ground up. We’ve redesigned the entire clinical stack with custom AI tools that make our in-house physicians 10x faster and smarter. [more info] Since our founding in 2023, we have formed partnerships with leading healthcare organizations and are on track to serve hundreds of thousands of patients on our platform within the next year. We have raised over $35M from a16z and other top-tier VC firms, and on pace to 5x revenue this year. Our founding team includes experienced clinical and technology leaders from Harvard Medical School, Massachusetts General Hospital, UCSF, the MIT Media Lab, and Mount Sinai. Our small but stellar engineering team (ex-Stripe, NVIDIA, Google DeepMind) is growing fast — and we’re looking for exceptional people to join us at this inflection point. Join us as we build the future of AI in healthcare! About the role We are seeking a talented, driven, and experienced Senior Software Engineer to join us in defining the future of AI + human healthcare. This role can be remote, but will be hybrid for those located in NY/Boston or able to move to our in-person office. You will have significant responsibility and ownership over our product, along with the opportunity to shape the future of our engineering organization. You will work cross-functionally with product, clinical, and commercial teams while interfacing with prominent healthcare organizations nationwide as we lead the future of AI in clinical care. Our engineering work spans a range of disciplines, including full-stack web development, data infrastructure, mobile development, and AI/MLOps. Our culture is fast-paced and ambitious, and we aim for every team member to be exceptional. What you’ll be working on Leading initiatives with our Product and Design teams to ship and iterate on unique product experiences in AI-enabled care that improve patient engagement and outcomes Working closely with our ML research team to bring cutting-edge AI/LLM techniques into clinical care and implement these features into our agentic framework Scaling backend infrastructure with a focus on stability and data integrity Improving our physician-facing care platform and integrating AI tooling to increase physician efficiency and clinical capabilities Building robust integrations with large enterprise clients, including EMR integrations with healthcare providers, claims data structuring with health plans, and HIE records parsing Requirements 5+ years of building production software experience, ideally with 2+ years at startups or growth companies Proficiency in our tech stack: React, NextJs, Node.js (Typescript), React Native, Postgres, AWS, Terraform, Redis Experience building at scale, serving hundreds of thousands of end-users and large enterprise clients Opinionated about up-leveling your own engineering skills and the team around you Familiarity with AI/ML concepts and recent AI developments. You are a great fit if You are a self-motivated, creative doer who takes ownership of broad initiatives and drives them to completion, navigating ambiguity with ease You have hands-on experience building from the ground up in fast-paced, high-growth environments, with experience at early-stage companies or through personal projects You thrive on working alongside exceptional teammates and derive energy from collaborative environments What we offer Impact: Be at the forefront of AI-augmented care delivery, tackling some of the most ambitious challenges in healthcare. Growth: Professional development and leadership opportunities within a rapidly expanding tech-enabled care delivery organization. Exposure: Gain hands-on experience in scaling a fast-growing healthcare technology company and directly interface with executives at the world’s leading healthcare organizations. Compensation: Competitive salary and equity options. Benefits: Competitive healthcare, vision, and dental, snacks and free lunch at the office.