Corewell Health

Lead and manage operational improvement projects across clinical and non-clinical areas to enhance patient and family experiences, using data and change management strategies. | Requires a Bachelor's in a healthcare-related field, 5+ years of experience in leading change and improvement initiatives, and relevant certifications, with a preference for healthcare-specific certifications and experience in healthcare settings. | Job Summary Leads and manages operational improvement projects throughout the organization including both clinical and non-clinical areas to accomplish measurable improvements in patient and family experiences as evidenced by data sets. Works on the most complex assignments. Analyzes and measures the effectiveness of existing processes and helps to develop sustainable, repeatable and quantifiable clinical and business process improvements. Collects and analyzes process and quality data to initiate, develop, and recommend operational practices and procedures that focus on holistically improving the experience of care in order to enhance performance on regulatory measures, support the organizations mission, vision and values and driving personalized care and market share. enhanced safety, increased productivity, and reduced cost. Provides mentoring, training and informal leadership to less experienced team members. Effectively partners with clinical and non-clinical staff and leadership across the organization to drive change. Is able to view healthcare through a consumer lens and identify areas in need of improvement based on data and evaluation. Is able to develop sustainable strategies to drive this improvement that result in a direct impact on consumer perception. Using design thinking and human centered design in this approach. Essential Functions Supports and drives improvement activities for accountable areas based on organizational priorities (project management, measurable deliverables, milestones, and data informed strategy). Serves as a liaison between various departments across the Corewell Health System. Communicates, collaborates, networks with and acts as a change agent to key stakeholders. Also ensures continuity and coordination of services with appropriate utilization of resources. Responsible for stakeholder management across collaboration within dept and organizational resources. Drives continuous assessment and improvements using appropriate tools and methodology within the business, assists stakeholders and process owners in prioritizing improvement opportunities. Analyze, interpret and communicate Patient Experience data effectively to individuals and teams Develop and drive evidence-based, effective improvement interventions to close Patient Experience gaps Develop data driven, strategic recommendations for improvement focus areas Provide relevant, contextual information to organizational leaders regarding national Patient Experience trends and data to inform strategic priorities for improvement work Analyze and inform strategic goal setting that is both realistic and aspirational within the context of current improvement models Qualifications Required Bachelor's Degree or equivalent Healthcare Related Field 5 years of relevant experience Leading change. Successful team engagement in multiple change management efforts with defined positive outcomes Preferred Master's Degree Healthcare Related Field 5 years of relevant experience Formal manager or supervisor. Navigate complexities of competing priorities with high yield deliverables 5 years of relevant experience Driving improvement initiatives Preferred certifications CRT-At least one License and/or Certification in area of specialty - Certified Patient Experience Professional 3 Yrs CRT-At least one Certification from preferred list - Beryl Institute Body of Knowledge Core Course, Beryl Institute - 120 Days LIC-Registered Nurse (RN) - STATE_MI State of Michigan CRT-At least one Certification from preferred list - Three Vital Questions 1 Year CRT-At least one Certification from preferred list - Institute for Healthcare Improvement (IHI) 120 Days CRT-At least two Certifications from preferred list - Design Thinking Certification 1 Year CRT-At least one License and/or Certification in area of specialty - The Effective Facilitator 1 Year About Corewell Health As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence. How Corewell Health cares for you Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. On-demand pay program powered by Payactiv Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! Optional identity theft protection, home and auto insurance, pet insurance Traditional and Roth retirement options with service contribution and match savings Eligibility for benefits is determined by employment type and status Primary Location SITE - Corewell Health Southfield Center - 26901 Beaumont Blvd Department Name QSE Patient Experience - Corporate Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work 8:00 a.m. - 5:00 p.m. Days Worked Monday - Friday Weekend Frequency Variable weekends CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling 616.486.7447. People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, philanthropy and transparency. Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team of 60,000+ dedicated people—including more than 11,500 physicians and advanced practice providers and more than 15,000 nurses providing care and services in 22 hospitals, 300+ outpatient locations and several post-acute facilities—and Priority Health, a provider-sponsored health plan serving more than 1.2 million members. Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness.

Assist physicians in providing primary healthcare, perform technical procedures, and support clinic operations. | Completion of an accredited Medical Assistant program, with at least 1 year of experience, and certification or licensure as specified. | Corewell Health is offering a $2,000 sign on bonus for external applicants About Corewell Health Outpatient Clinics Corewell Health operates over 300 outpatient clinics across Michigan, bringing a multitude of care options to the communities that we serve. There are over 40 different types of primary care and specialty practices, which allows those who work in these clinics the opportunity to learn and explore various interests or to specialize in one area. Scope of work Under the direction of management and physician leadership, performs and oversees functions related to the clinical activities including, but not limited to: maintains patient flow by assisting and promoting the delivery of primary and preventative health care, performs technical procedures, lab protocols and clinically oriented activities under physician/provider direction. The Medical Assistant III will assist management in achieving office efficiencies in accordance with stated policies/procedures to ensure efficient operations with a focus on supporting physicians, clinic staff and management which embodies the "Service First" philosophy to promote customer satisfaction. • Acts as an assistant to the physician/provider by providing primary healthcare and patient care management. • Collaborates work efforts with the clerical staff to optimize operations and patient flow. • Interacts with outside healthcare facilities and agencies involving patient care and insurance. • Maintains updated competencies, demonstrating ability to speak to leadership and accreditation bodies about process and workflow. • Perform front office duties to provide coverage as needed. • Provide coverage in other departments or locations as needed. • Demonstrates excellent customer services skills and supports the model of patient and family centered care. • Performs and is formally assigned (2) of the additional responsibilities as part of their primary duties, which should be at least 20% or more of dedicated time: Primary Care gaps in care identification, outreach, and chart preparation Residency clinic role High level disinfection Designated new hire preceptor Role in practice participating in or leading special programs/grants (i.e. CPC Plus, SIM, Vaccine for Child Program, process improvement, service excellence ambassador) Care management (PDCMs) Qualified language interpreter Super User for EPIC or specific competency Advanced provider support – assisting with complex procedures and/or infusion/chemo scheduling. Multi-site/flexible float pool assignment Qualifications • Required High School Diploma or equivalent • Required Completion of a competency-based accredited MA program, including a clinical rotation, or equivalent experience. Team members may have other certifications and hire dates before November 1, 2025. • 1 year (12 months) MA experience; or completed CH MA internship and (6) months MA experience; or completed CH MA apprenticeship program required • 2 years of MA experience Preferred • Previous Pediatrics experience Preferred • CRT-Basic Life Support (BLS) - AHA American Heart Association 30 days from hire Or • CRT-Basic Life Support (BLS) - ARC American Red Cross 30 days from hire required • CRT-Medical Assistant, Certified (CMA) - AAMA American Association of Medical Assistants 90 Days required Or • CRT-Medical Assistant, Registered (RMA) - AMT American Medical Technologists 90 Days required Or • CRT-Medical Assistant, Certified (NCMA) - NCCT National Center for Competency Testing 90 Days required Or • CRT-Medical Assistant, Certified (CCMA) - NHA National Healthcareer Association 90 Days required Or • CRT-Medical Assistant, Certified (NRCMA) - NAHP National Association for Health Professionals Or • LIC-License Practical Nursing (LPN) - STATE_MI State of Michigan Upon Hire Required About Us (Corewell Health) People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, philanthropy and transparency. Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team of more than 60,000 dedicated people – including more than 11,500 physicians and advanced practice providers and more than 15,000 nurses providing care and services in 22 hospitals, 300+ outpatient locations and several post-acute facilities – and Priority Health, a provider-sponsored health plan serving more than 1.2 million members. Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness. How Corewell Health cares for you • Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. • On-demand pay program powered by Payactiv • Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! • Optional identity theft protection, home and auto insurance, pet insurance • Traditional and Roth retirement options with service contribution and match savings • Eligibility for benefits is determined by employment type and status Primary Location SITE - Eleven Mile Road Primary Care - 309 E Eleven Mile Rd - Royal Oak Department Name Family Medicine Royal Oak - Medical Group East WB Mkt Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work 8 a.m. to 6 p.m. Days Worked Monday to Friday Weekend Frequency N/A CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling 616.486.7447.

Manage the quality and operations of the heart failure and VAD program, including multidisciplinary activities, quality improvement, and regulatory compliance. | Requires a Bachelor's Degree in Nursing, clinical experience, and preferably heart failure cardiology experience, with a Michigan RN license. | Location Royal Oak and will also be supporting at Dearborn and Troy Hospital. Scope of Work: Manages the quality and operations of the heart failure and VAD program in collaboration with heart failure administrative, medical and surgical leadership. Manages daily program operations and outpatient clinic operations in conjunction with practice manager, as well as collaborates with other departments within the hospital(s). Partners with leadership to provide support and guidance to heart failure program/clinic team members, which may include clinical nurses, social workers, financial counselors, and other job titles. Develops and oversees outreach clinics at various sites in the East region and participates in heart failure related activities at any CHE campus. Oversees quality/data outcome management; regulatory required monitoring and reporting. Essential Functions • In conjunction with the Director of Clinical operations, medical and surgical leadership, provides high quality management of the heart failure and VAD program. • Participates in multidisciplinary activities including steering committee facilitation, heart failure LOS, readmission, mortality reduction, complication and safety initiatives, at all CHE campuses. Assists clinic operations in collaboration with practice manager. • In conjunction with the leadership team, coordinates activities of the heart failure and VAD program including resource and supply management, adherence to policies/procedures, revenue integrity, and other regulatory requirements. Assists with developing mechanisms to obtain, monitor, and disseminate information on patient satisfaction, customer service, productivity, and employee satisfaction. • In collaboration with the heart failure team, implements and monitors the quality improvement program and ensures compliance with regulatory agency standards. • Participates in new program staff interviews. Establishes and maintains open communication to enhance cohesive team environment. Qualifications • Required Bachelor's Degree Nursing • Preferred Master's Degree • 3 years of relevant experience relevant experience planning, developing, and evaluating policies and programs Required • clinical experience Required • experience in heart failure cardiology Preferred • Registered Nurse (RN) - State of Michigan Upon Hire required How Corewell Health cares for you • Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. • On-demand pay program powered by Payactiv • Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! • Optional identity theft protection, home and auto insurance, pet insurance • Traditional and Roth retirement options with service contribution and match savings • Eligibility for benefits is determined by employment type and status Primary Location SITE - Royal Oak Hospital - 3601 W 13 Mile Rd - Royal Oak Department Name Heart Center Ernst HOPD - Royal Oak Prof Svcs Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work 7:30 a.m. to 4:00 p.m. Days Worked Monday to Friday Weekend Frequency N/A CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling 616.486.7447.

Manage the quality and operations of the heart failure and VAD program, including multidisciplinary activities, quality improvement, and regulatory compliance. | Requires a Bachelor's Degree in Nursing (preferably Master's), 3+ years of relevant clinical experience in heart failure cardiology, and RN licensure in Michigan. | Location Royal Oak and will also be supporting at Dearborn and Troy Hospital. Scope of Work: Manages the quality and operations of the heart failure and VAD program in collaboration with heart failure administrative, medical and surgical leadership. Manages daily program operations and outpatient clinic operations in conjunction with practice manager, as well as collaborates with other departments within the hospital(s). Partners with leadership to provide support and guidance to heart failure program/clinic team members, which may include clinical nurses, social workers, financial counselors, and other job titles. Develops and oversees outreach clinics at various sites in the East region and participates in heart failure related activities at any CHE campus. Oversees quality/data outcome management; regulatory required monitoring and reporting. Essential Functions In conjunction with the Director of Clinical operations, medical and surgical leadership, provides high quality management of the heart failure and VAD program. Participates in multidisciplinary activities including steering committee facilitation, heart failure LOS, readmission, mortality reduction, complication and safety initiatives, at all CHE campuses. Assists clinic operations in collaboration with practice manager. In conjunction with the leadership team, coordinates activities of the heart failure and VAD program including resource and supply management, adherence to policies/procedures, revenue integrity, and other regulatory requirements. Assists with developing mechanisms to obtain, monitor, and disseminate information on patient satisfaction, customer service, productivity, and employee satisfaction. In collaboration with the heart failure team, implements and monitors the quality improvement program and ensures compliance with regulatory agency standards. Participates in new program staff interviews. Establishes and maintains open communication to enhance cohesive team environment. Qualifications Required Bachelor's Degree Nursing Preferred Master's Degree 3 years of relevant experience relevant experience planning, developing, and evaluating policies and programs Required clinical experience Required experience in heart failure cardiology Preferred Registered Nurse (RN) - State of Michigan Upon Hire required How Corewell Health cares for you Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. On-demand pay program powered by Payactiv Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! Optional identity theft protection, home and auto insurance, pet insurance Traditional and Roth retirement options with service contribution and match savings Eligibility for benefits is determined by employment type and status Primary Location SITE - Royal Oak Hospital - 3601 W 13 Mile Rd - Royal Oak Department Name Heart Center Ernst HOPD - Royal Oak Prof Svcs Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work 7:30 a.m. to 4:00 p.m. Days Worked Monday to Friday Weekend Frequency N/A CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling 616.486.7447. People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, philanthropy and transparency. Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team of 60,000+ dedicated people—including more than 11,500 physicians and advanced practice providers and more than 15,000 nurses providing care and services in 22 hospitals, 300+ outpatient locations and several post-acute facilities—and Priority Health, a provider-sponsored health plan serving more than 1.2 million members. Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness.

Oversee multiple small to mid-sized projects, develop project plans, manage risks, lead teams, and ensure quality deliverables. | Requires 3+ years of relevant experience, familiarity with infrastructure or cloud projects preferred, and PMP certification is a plus. | We are seeking five (5) direct hire, fixed term Project Managers that will be supporting priority cloud infrastructure-based projects in our Digital Services EPMO. These projects are expected to run until December 2026, with effort to re-assign or find a permanent role based on strong performance and existing work. Onsite requirement up to 40% (2 times per week) at either our east (Southfield) or west (Grand Rapids) locations. Job Summary Under general direction, oversees multiple small to mid-sized, medium-complexity projects. Responsible for all aspects of the project over the entire project life cycle. Responsible for assembling project team, assigning individual responsibilities, identifying appropriate resources needed, and developing schedule to ensure timely completion of project. To effectively coordinate the activities of the team, must be familiar with system scope and project objectives, as well as the role and function of each team member. Competent to work on most phases of project management, but at times may require guidance from more experience team members. Essential Functions • Project Planning and Execution: Develop comprehensive project plans, including timelines, milestones, and resource allocation. Ensure projects are delivered on time, within scope, and within budget. • Stakeholder Management: Collaborate with stakeholders to define project requirements, objectives, and deliverables. Maintain effective communication with all stakeholders throughout the project lifecycle. • Risk Management: Identify potential risks and develop mitigation strategies to ensure project success. Monitor and manage risks throughout the project lifecycle. • Team Leadership: Lead cross-functional project teams, providing direction, support, and motivation. Foster a collaborative and productive team environment. • Quality Assurance: Ensure that all project deliverables meet quality standards and business requirements. Conduct regular reviews and assessments to maintain project quality. • Reporting and Documentation: Maintain accurate project documentation, including status reports, project plans, and risk assessments. Provide regular updates to senior management and stakeholders. Qualifications Required • Associate's Degree /Technical school or equivalent • 3 years of relevant experience in the field Preferred • Bachelor's Degree or equivalent • 5 years of relevant experience in the field • Experience working on infrastructure, information security, and/or cloud-based project (highly preferred) • Experience leading projects or gathering business requirements • Experience managing small to medium project teams (2 to 7+) within a matrix organization, and projects in multiple technologies and/or business functions • CRT - Project Management Professional (PMP) - PMI Project Management Institute About Corewell Health As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence. How Corewell Health cares for you • Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. • On-demand pay program powered by Payactiv • Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! • Optional identity theft protection, home and auto insurance, pet insurance • Traditional and Roth retirement options with service contribution and match savings • Eligibility for benefits is determined by employment type and status Primary Location SITE - Corewell Health Place - 100 Corewell Drive NW - Grand Rapids Department Name Cloud Transformation - Corporate Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work Days Worked Weekend Frequency CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling 616.486.7447.

Oversee multiple medium-complexity projects throughout their lifecycle, ensuring timely delivery within scope and budget, and managing stakeholder communication. | Requires 3+ years of project management experience, familiarity with infrastructure, security, or cloud projects preferred, and experience leading small to medium teams. | We are seeking five (5) direct hire, fixed term Project Managers that will be supporting priority cloud infrastructure-based projects in our Digital Services EPMO. These projects are expected to run until December 2026, with effort to re-assign or find a permanent role based on strong performance and existing work. Onsite requirement up to 40% (2 times per week) at either our east (Southfield) or west (Grand Rapids) locations. Job Summary Under general direction, oversees multiple small to mid-sized, medium-complexity projects. Responsible for all aspects of the project over the entire project life cycle. Responsible for assembling project team, assigning individual responsibilities, identifying appropriate resources needed, and developing schedule to ensure timely completion of project. To effectively coordinate the activities of the team, must be familiar with system scope and project objectives, as well as the role and function of each team member. Competent to work on most phases of project management, but at times may require guidance from more experience team members. Essential Functions Project Planning and Execution: Develop comprehensive project plans, including timelines, milestones, and resource allocation. Ensure projects are delivered on time, within scope, and within budget. Stakeholder Management: Collaborate with stakeholders to define project requirements, objectives, and deliverables. Maintain effective communication with all stakeholders throughout the project lifecycle. Risk Management: Identify potential risks and develop mitigation strategies to ensure project success. Monitor and manage risks throughout the project lifecycle. Team Leadership: Lead cross-functional project teams, providing direction, support, and motivation. Foster a collaborative and productive team environment. Quality Assurance: Ensure that all project deliverables meet quality standards and business requirements. Conduct regular reviews and assessments to maintain project quality. Reporting and Documentation: Maintain accurate project documentation, including status reports, project plans, and risk assessments. Provide regular updates to senior management and stakeholders. Qualifications Required Associate's Degree /Technical school or equivalent 3 years of relevant experience in the field Preferred Bachelor's Degree or equivalent 5 years of relevant experience in the field Experience working on infrastructure, information security, and/or cloud-based project (highly preferred) Experience leading projects or gathering business requirements Experience managing small to medium project teams (2 to 7+) within a matrix organization, and projects in multiple technologies and/or business functions CRT - Project Management Professional (PMP) - PMI Project Management Institute About Corewell Health As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence. How Corewell Health cares for you Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. On-demand pay program powered by Payactiv Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! Optional identity theft protection, home and auto insurance, pet insurance Traditional and Roth retirement options with service contribution and match savings Eligibility for benefits is determined by employment type and status Primary Location SITE - Corewell Health Place - 100 Corewell Drive NW - Grand Rapids Department Name Cloud Transformation - Corporate Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work Days Worked Weekend Frequency CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling 616.486.7447. People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, philanthropy and transparency. Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team of 60,000+ dedicated people—including more than 11,500 physicians and advanced practice providers and more than 15,000 nurses providing care and services in 22 hospitals, 300+ outpatient locations and several post-acute facilities—and Priority Health, a provider-sponsored health plan serving more than 1.2 million members. Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness.

Lead and manage media relations and social media strategies to enhance the organization's image and reputation, including team leadership, relationship building, and performance measurement. | Requires at least 7 years of experience in communications, media relations, or social media, preferably in regulated industries like healthcare. | Job Summary - Manager Media Relations and Social Media Leads and manages a team focused on earned media and social media strategy to enhance Corewell Health's image, reputation and visibility. This leader drives media engagement to support volume growth for priority service lines through strategic outreach and storytelling. This role requires a seasoned communications professional and proven leader who can navigate the complexity of the healthcare industry while inspiring high performance tied to media reach, influencer and stakeholder engagement, sentiment and conversion. As a member of the communications content ideation team, this manager contributes to integrated storytelling initiatives that reflect Corewell Health's mission, strategic priorities and brand. Supports Sr. Director, Comms in the development and execution of local, regional and national image and reputation plans for the system. Partners with the crisis communications team on issue management and disaster situations as needed. May serve as a spokesperson for the organization. Essential Functions - Manager Media Relations and Social Media • Supports Sr. Director in developing, implementing and executing local, regional and national image and reputation plans for Corewell Health. Assists with protecting the reputation of the System by positioning Corewell Health positively with all media (traditional and social). • Provides direction, guidance, support, mentorship and performance management to team members to ensure excellence, effectiveness and efficiency in planning & execution. Selects, trains, develops and evaluates team members and initiates personnel actions in accordance with organizational policies and dept philosophy. • Develops strong relationships with local, regional and national media outlets. Seeks out and builds relationships with key influencers, leveraging their strengths for the benefit of Corewell Health. Stays ahead of media and social trends, identifying opportunities to innovate and elevate Corewell Health’s voice in the marketplace. • Guides team members to proactively collaborate with Strategy and Marketing colleagues, internal clients and executives to identify potential internal and external stories. • Responsible for cross-functional service line message coordination for external and internal audiences across a variety of platforms based on the objectives of specific communications and marketing plans. • Collaborates with other Comms Managers in the development of plans for 360-degree audience outreach based on broader Comms team objectives. • Measures the success of media relations and social media activities with data. Collaborates with Strategy and Marketing teams focused on industry, internal, external and stakeholder insights to inform new strategies and activities. Holds team members accountable to key performance indicators. • Manages timelines, schedules and budgets as appropriate for department, ensuring operations are managed within established guidelines. Support system branding initiatives. • Manages and supports media (traditional and social) communications during disasters or crises in collaboration with Sr. Directors leading various Comms functions, the VP of System Comms, other VPs in the Strategy and Marketing dept, as well as the Chief Strategy and Marketing Officer. • Works collaboratively with other members of the Corewell Health Strategy and Marketing department to help achieve system goals and objectives. Qualifications - Manager Media Relations and Social Media • Required Bachelor's Degree In Marketing, Journalism, Communications, Public Relations or related field; or equivalent combination of education and experience. • 7 years of relevant experience in communications, media relations, social media or related field. Required • Background in communications, media relations, social media or related field for a highly regulated industry such as higher education, financial, health care, health coverage, etc. Preferred Physical Demands - Manager Media Relations and Social Media • Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 10 lbs • Waist to Waist > 5 lbs: Seldom up to 10 lbs • Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs • Waist to Overhead > 5 lbs: Seldom up to 10 lbs • Bilateral Carry > 5 lbs: Seldom up to 10 lbs • Unilateral Carry > 5 lbs: Seldom up to 10 lbs • Pushing Force > 5 lbs: Seldom up to 10 lbs • Pulling Force > 5 lbs: Seldom up to 10 lbs • Sitting: Frequently • Standing: Occasionally • Walking: Occasionally • Forward Bend - Standing: Seldom • Forward Bend - Sitting: Occasionally • Trunk Rotation - Standing: Seldom • Trunk Rotation - Sitting: Occasionally • Reach - Above Shoulder: Seldom • Reach - at Shoulder or Below: Seldom • Handling: Occasionally • Forceful Grip > 5 lbs: Seldom • Forceful Pinch > 2 lbs: Seldom • Finger/Hand Dexterity: Frequently How Corewell Health cares for you • Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. • On-demand pay program powered by Payactiv • Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! • Optional identity theft protection, home and auto insurance, pet insurance • Traditional and Roth retirement options with service contribution and match savings • Eligibility for benefits is determined by employment type and status Primary Location SITE - Corewell Health Southfield Center - 26901 Beaumont Blvd Department Name Communications - Corporate Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work 8:00 a.m. to 5:00 p.m. Days Worked Monday to Friday Weekend Frequency On-call weekends CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling 616.486.7447.

Assist healthcare professionals in clinical tasks and patient care within a medical practice. | High school diploma, completion of a Medical Assistant training program, and relevant healthcare experience or certifications. | Corewell Health is offering a $2,000 sign on bonus for external applicants. About Corewell Health Outpatient Clinics Corewell Health operates over 300 outpatient clinics across Michigan, bringing a multitude of care options to the communities that we serve. There are over 40 different types of primary care and specialty practices, which allows those who work in these clinics the opportunity to learn and explore various interests or to specialize in one area. Scope of work: As a Medical Assistant with Corewell Health, you'll be a member of our clinical support team and work closely with other healthcare professionals to ensure delivery of the best possible care. You'll be a vital part of our team, making a real difference in the lives of our patients. Under the direction of management and physician leadership, the Medical Assistant performs and oversees functions within scope of practice related to the clinical activities, including but not limited to: maintaining patient flow by assisting and promoting the delivery of health care, performs technical procedures and clinically oriented activities. The Medical Assistant will assist management in achieving office efficiencies in accordance with stated policies/procedures to ensure efficient operations with a focus on supporting physicians, clinical staff and management to promote customer satisfaction. Qualifications • Required High School Diploma or equivalent • Required Successful completion of a competency-based Medical Assistant training program. May also have LPN, EMT, ER Tech, paramedic certification and relevant experience • May consider a nursing student from an accredited registered or licensed practice nurse program after a clinical course of study has begun. Preferred • Preferred 1 year of relevant experience Working in a physician practice or healthcare setting • CRT-Basic Life Support (BLS) - AHA American Heart Association Within 30 days Required Or • CRT-Basic Life Support (BLS) - ARC American Red Cross Within 30 days Required About Us (Corewell Health): People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, philanthropy and transparency. Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team of more than 60,000 dedicated people – including more than 11,500 physicians and advanced practice providers and more than 15,000 nurses providing care and services in 22 hospitals, 300+ outpatient locations and several post-acute facilities – and Priority Health, a provider-sponsored health plan serving more than 1.2 million members. Through experience and collaboration, we are reimagining a better, more equitab How Corewell Health cares for you • Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. • On-demand pay program powered by Payactiv • Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! • Optional identity theft protection, home and auto insurance, pet insurance • Traditional and Roth retirement options with service contribution and match savings • Eligibility for benefits is determined by employment type and status Primary Location SITE - Medical Office Building West/East - 3535 W 13 Mile Rd - Royal Oak Department Name Pulmonology HOPD - Royal Oak Prof Svcs Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work 8 a.m. to 4:30 p.m. Days Worked Monday to Friday Weekend Frequency N/A CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling 616.486.7447.

Providing security and customer service in a healthcare facility, assisting visitors and patients, and managing safety protocols. | High school diploma, 2+ years relevant experience, valid Michigan driver's license, and certifications in First Aid, BLS, or equivalent. | Job Summary With a direct focus on offering exceptional hospitality, provides dynamic customer service working in a "dual" security services officer/patient services representative role serving as a facility welcome space ambassador. Supports the organization's modernized patient registration strategy by promoting increased self-serve, patient registration electronic check-in device utilization while providing routine and on-demand security services. Essential Functions Performs best in class customer service while maintaining the safety and well-being of employees, patients and visitors in highly visible facility welcome spaces and patient waiting area(s). Enforces applicable safety and security policies to deter violent behavior and criminal acts. Responds to violent or criminal behavior, as necessary. Serves as a facility welcome space ambassador, triaging patient and visitor questions and concerns, offering accurate information, guidance, and directions, and/or referring individuals to team members who are most qualified to help. Assertively, but compassionately promotes the use of facility pre-arrival, mobile arrival confirmation, and facility welcome space, self-serve patient registration “check-in” options. Helps patients navigate through their welcome space experience – whether assisting a patient on a self-serve, electronic device or steering a patient to a patient services representative for a traditional patient registration experience. Confirms patient demographic and insurance information; assists patients with kiosk/tablet patient registration, explains how patients can pay their visit co-payments and past due balances using the welcome space tablets and kiosks. Creates and/or documents security-related incidents using the standard electronic reporting system, ensuring reports and other required documents are factual, and thoroughly completed in a timely manner. Assists team members, visitors, and patients with wayfinding directions, managing lost and found items, helping with vehicle assistance requests, wheelchair-patient transportation requests, escorts, and other reasonable assistance requests. Manages access control for secured areas. Manages verbal / physical conflicts using verbal de-escalation, physical presence, restraint techniques or other appropriate legal use-of-force options. Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge, and skills necessary to deliver satisfactory performance of all assigned responsibilities. Completes required ongoing training and education, including department specific requirements. Maintains required licensure and certifications. Maintains the safety and security of people and resources located within the facility. When approved by a security services operational leader, SCS specialists may respond to advance requests for security services “stand-by” assistance when patients with documented and/or identified previous violent behavior are scheduled for appointment(s). Responds to emergencies and “in the moment” incidents, as necessary. Qualifications Required High School Diploma or equivalent. 2 years of relevant experience Customer service, law enforcement or military, or any other related experience. At least 21 years of age with valid Michigan driver license. LIC-Driver's License - STATE_MI State of Michigan Upon Hire. CRT-First Aid - AHA American Heart Association 180 Days required Or CRT-Stop the Bleed - American College of Surgeons American College of Surgeons 180 Days. CRT-Basic Life Support (BLS) - AHA American Heart Association 180 Days required Or CRT-Basic Life Support (BLS) - ARC American Red Cross 180 Days. Preferred Preferred Associate's Degree or equivalent Public Administration, Business, or Criminal Justice Preferred Vocational/Technical One year certificate from college or technical school About Corewell Health As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence. #CorewellHealthCareers How Corewell Health cares for you Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. On-demand pay program powered by Payactiv Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! Optional identity theft protection, home and auto insurance, pet insurance Traditional and Roth retirement options with service contribution and match savings Eligibility for benefits is determined by employment type and status Primary Location SITE - Royal Oak Hospital - 3601 W 13 Mile Rd - Royal Oak Department Name Patient Registration Royal Oak - Corporate Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work 7:00 a.m. to 3:00 p.m. Days Worked Monday to Friday Weekend Frequency N/A CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling 616.486.7447. People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, philanthropy and transparency. Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team of 60,000+ dedicated people—including more than 11,500 physicians and advanced practice providers and more than 15,000 nurses providing care and services in 22 hospitals, 300+ outpatient locations and several post-acute facilities—and Priority Health, a provider-sponsored health plan serving more than 1.2 million members. Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness.

Prepare and serve food, maintain cleanliness and sanitation, operate cash register, deliver food carts and supplies, and ensure vehicle readiness for nutrition service deliveries. | High school diploma or equivalent, food service experience preferably in healthcare, valid Michigan driver's license, excellent driving record, and ServSafe Handler or Manager certification within 90 days of hire. | Nutrition Service Driver Status: Full-time, 40 hours weekly. Schedule: Monday to Sunday. Every other weekend required. Shift: 5:30 a.m. to 3:30 p.m. Location: Blodgett Hospital, 1840 Wealthy St. NE Grand Rapids, MI. Starting at $16.44 per hour. Must be 21 years of age and older with valid MI driver's license. Job Summary Performs a variety of routine and non-routine tasks within the Nutrition Services Department using established practices and procedures. Acts as a peer guide to Associate Tech's within your area of responsibility. May be called upon to make decisions to ensure compliance with safety and quality initiatives. Essential Functions • Prepares and maintains serving lines including dishes, silverware, hot and cold food items, condiments, etc. Prepares and assembles cold food items such as salads, desserts and nourishments and ensures that all food and other items used are properly stored, refrigerated and dated. • Serves food as directed, replenishing items as needed. Disassembles and cleans food stations after use by wiping counters, steam tables and warmers. • Sets up and operates the cash register station and cash handling equipment to ensure the accurate collection of payments. Counts and balances the cash register, records totals, and deposits money to appropriate location. • Performs routine and heavy-duty cleaning such as washing, scraping, scouring, and rinsing pots, pans, utensils and other equipment. Loads, operates, and unloads the dishwasher. Checks and stores all clean equipment in an orderly fashion. Cleans major equipment such as ovens, grills, dish machine, steam tables, mixers, etc. Transports refuse and/or other materials in large carts in a manner that ensures the safety of self and others. Maintains sanitary conditions through the completion of daily cleaning assignments including but not limited to cleaning, sweeping, mopping, and operating the mechanical floor cleaner. • Sets up and delivers food carts to patient and other food delivery areas. Retrieves carts and returns them to the dish room for cleaning. Strips patient and cafeteria trays and sorts soiled equipment in preparation for cleaning. May be required to perform quality and compliance audits and implement or recommend solutions where audits indicate insufficiencies. • Picks up and delivers various materials, supplies and other items and ensures vehicle is ready for the following route by filling up the gas tank and returning keys and equipment to designated area. Keep vehicles clean, organized and prepared for the next drive to utilize. Advise supervisor of any repairs needed. Ensures timely, safe and accurate deliver and must be able to operate vehicles in all weather and driving conditions and abides by all traffic laws while representing SH in a professional manner. • Routinely participates in selected quality monitoring activities such as taking and recording food, refrigeration, dish machine temperatures, and other related quality assurance activities. Assists with the care and maintenance of department facilities, equipment, and supplies reporting malfunctions to management. • May be required to perform quality and compliance audits and implement or recommend solutions where audits indicate insufficiencies. Qualifications Required • High School Diploma or equivalent • Food service experience preferably in health care or related field • Must be 20 years of age • Must have excellent driving record • CRT-ServSafe Handler - NRA National Restaurant Association 90 Days OR • CRT-ServSafe Manager - NRA National Restaurant Association 90 Days • LIC-Driver's License - STATE_MI State of Michigan Upon Hire Preferred • Preferred Associate's Degree Hospitality or Nutrition About Corewell Health As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence. #CorewellHealthCareers How Corewell Health cares for you • Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. • On-demand pay program powered by Payactiv • Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! • Optional identity theft protection, home and auto insurance, pet insurance • Traditional and Roth retirement options with service contribution and match savings • Eligibility for benefits is determined by employment type and status Primary Location SITE - Blodgett Hospital - 1840 Wealthy St SE- Grand Rapids Department Name Market Avenue Employment Type Full time Shift Variable (United States of America) Weekly Scheduled Hours 40 Hours of Work 5:30 a.m. to 3:30 p.m. Days Worked Variable Weekend Frequency Every other weekend CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling 616.486.7447.

Provide direct patient care and support under RN supervision, observe and report patient conditions, maintain accurate documentation, and ensure patient environment cleanliness. | High school diploma or equivalent and Basic Life Support (BLS) certification within 90 days of hire. | Job Summary As a Nursing Technician with Corewell Health, providing top-notch patient care is paramount. Under the supervision of a Registered Nurse or Provider, you'll be performing basic nursing skills, observing patients, and communicating those observations to the other members of the team. You'll be a vital part of our team, making a real difference in the lives of our patients and their families. Essential Functions • Collects and reports physiological, psychological, sociocultural and spiritual needs of patients and families in coordination with and as delineated by the RN or Provider. Ensures that required documentation is performed in an accurate and timely manner. • Provides direct patient care under the direction of the RN or Provider, consistent with clinical policies and procedures, and department standard work. Provides input in the development of an individualized plan of care. Ensures that required documentation is performed in an accurate and timely manner. • Articulates the nursing technician role to the patient, family and health team members. Provides support to facilitate safe, quality patient care in a cost-effective manner. • Cleans patient’s environment / work area / equipment and communicates any equipment malfunctions to appropriate department / unit personnel. • Demonstrates a high standard of moral and ethical behavior. Advocates for privacy, confidentiality and security of patient, staff and organization data. Qualifications • Required High School Diploma or equivalent • CRT-Basic Life Support (BLS) - AHA American Heart Association 90 Days required Or • CRT-Basic Life Support (BLS) - ARC American Red Cross 90 Days required How Corewell Health cares for you • Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. • On-demand pay program powered by Payactiv • Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! • Optional identity theft protection, home and auto insurance, pet insurance • Traditional and Roth retirement options with service contribution and match savings • Eligibility for benefits is determined by employment type and status Primary Location SITE - Butterworth Hospital - 100 Michigan St - Grand Rapids Department Name Med-Surg - 4W Butterworth Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 36 Hours of Work 7:00am - 7:30pm Days Worked Variable - self schedule Weekend Frequency Every other weekend CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling 616.486.7447.

Assist in delivering quality patient care under supervision by performing basic clinical tasks and facilitating clinic flow. | High school diploma or equivalent and Basic Life Support (BLS) certification within 90 days are required. | About Outpatient Clinics Corewell Health operates over 300 outpatient clinics across Michigan, bringing a multitude of care options to the communities that we serve. There are over 40 different types of primary care and specialty practices, which allows those who work in these clinics the opportunity to learn and explore various interests or to specialize in one area. Scope of work  Acts as a team member in the delivery of quality patient care under the supervision of a Provider or Registered Nurse (RN) in the examination and treatment of patients to facilitate clinic flow and provide excellent patient care. Performs basic skills per department guidelines and policies; communicates observations to members of the health care team. Qualifications  • High School Diploma or equivalent Required • AHA or ARC Basic Life Support (BLS) Certification Required within 90 Days How Corewell Health cares for you • Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. • On-demand pay program powered by Payactiv • Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! • Optional identity theft protection, home and auto insurance, pet insurance • Traditional and Roth retirement options with service contribution and match savings • Eligibility for benefits is determined by employment type and status Primary Location SITE - Hughes Professional Center - 4100 Lake Drive - Grand Rapids Department Name Colorectal Surgery - CHW - HB Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work 8:00 a.m. - 4:30 p.m. Days Worked Monday - Friday Weekend Frequency N/A CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling 616.486.7447.

Perform support tasks for the respiratory therapy department, maintain documentation, assist in process improvements, and collaborate with team members. | High school diploma and current enrollment or recent graduation from an Associate's or Bachelor's Respiratory Therapy program with at least one year completed. | Please ask about our Early $25,000 Sign-On Bonus Opportunity! About Butterworth Hospital Right in the heart of Grand Rapids, you’ll find a nationally recognized hospital for patient quality and safety and the regional leader in full-service hospitals. Since 1873, Corewell Health Butterworth Hospital (part of Corewell Health Grand Rapids Hospitals) has been growing and building a reputation of excellence in care, diagnostics, treatment, prevention and education. It is the flagship hospital for Corewell Health Grand Rapids Hospitals, which includes Fred and Lena Meijer Heart Center, Helen DeVos Children's Hospital and Lemmen-Holton Cancer Pavilion. Butterworth Hospital offers a wide range of advanced medical, surgical and specialty care services that allow the urban campus in downtown Grand Rapids to serve as a major tertiary and quaternary referral center for West Michigan and beyond. These services include the only Regional Burn Center and Level I Trauma Center in West Michigan. Butterworth Hospital is a clinical leader in cardiovascular, cancer, obstetrics and gynecology, orthopedics, neurosciences, trauma and emergency care services, among many others. https://www.spectrumhealth.org/locations/butterworth-hospital RT Landing Page https://careers.corewellhealth.org/us/en/respiratorytherapy Scope of Work Performs support tasks for department, as directed, and maintains clear and appropriate documentation. Acts as a team member and assists the team in improving processes. • Maintains accountability for completing support tasks as directed. • Maintains clear and appropriate documentation of actions taken. • May analyzes department processes and other Spectrum Health systems encountered and makes recommendations improvements, as appropriate. Participates in quality monitoring activities/process improvement activities. • Communicates, collaborates, and acts as a team player with others in order to ensure continuity and coordination of services. Qualifications • Required High School Diploma or equivalent • Currently enrolled in a university pursuing an Associate's or Bachelor's degree in Respiratory Therapy • May also be a recent graduate from an Associate's or Bachelor's degree program in Respiratory Therapy • Ideal candidate will be a Respiratory Therapy Student who has completed at least 1 Year of Respiratory Therapy School • Must be enrolled in a Respiratory Therapist Program • Please ask about our Early $25,000 Sign-On Bonus Opportunity! How Corewell Health cares for you • Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. • On-demand pay program powered by Payactiv • Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! • Optional identity theft protection, home and auto insurance, pet insurance • Traditional and Roth retirement options with service contribution and match savings • Eligibility for benefits is determined by employment type and status Primary Location SITE - Butterworth Hospital - 100 Michigan St - Grand Rapids Department Name Employment Type Part time Shift Variable (United States of America) Weekly Scheduled Hours 8 Hours of Work Variable Days Worked Monday to Sunday Weekend Frequency Variable weekends CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling 616.486.7447.

Provide patient registration, concierge, and clerical services including scheduling appointments, collecting payments, maintaining medical records, and supporting patient communication. | High school diploma or equivalent with at least 1 year of relevant experience in insurance billing, patient financial services, or electronic health records. | Job Summary As a Patient Services Representative with Corewell Health, you'll play a vital role in delivering top-notch healthcare service to our patients. You'll work as part of a team to provide registration, concierge, and clerical services. The service you provide in the role will make a real difference in the lives of those we serve. Essential Functions • Serves as a concierge - greets and communicates with patients or visitors, including collecting payments and co-payments. • Performs clerical functions, including, but not limited to: answers practice phone calls; schedules patient appointments using a decision tree where applicable; orders supplies; generates patient letters; processes/sorts mail and supply deliveries, and processes registration reports. Responsible for identifying and reminding patients of health maintenance gaps. Documents patient phone calls in EHR for call routing / resolution. • Performs patient registration and check-in: confirms patient demographic and insurance information; assists patients with kiosk registration. Performs patient check-out: schedules follow-up appointments or confirms future appointments. • Maintains patient medical records according to standards; uploads Right Fax documents into EPIC. Responsible for basic EMR/HER scanning. • Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis. Qualifications Required • High School Diploma or equivalent • 1 year of relevant experience in insurance billing, access management, patient financial services, electronic health records, lab service support or other related experience. Preferred • Vocational/Technical One year certificate from college or technical school (based on Corewell Health entity and department). About Corewell Health As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence. How Corewell Health cares for you • Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. • On-demand pay program powered by Payactiv • Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! • Optional identity theft protection, home and auto insurance, pet insurance • Traditional and Roth retirement options with service contribution and match savings • Eligibility for benefits is determined by employment type and status Primary Location SITE - 1534 Kalamazoo Ave SE - Grand Rapids Department Name Family Medicine - Boston Square Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work 7:00 a.m. - 5:30 p.m. Days Worked Monday - Friday Weekend Frequency N/A CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling 616.486.7447.

Provide patient registration, concierge, and clerical services including scheduling appointments, processing payments, maintaining medical records, and supporting patient communication. | High school diploma or equivalent with at least 1 year of relevant experience in insurance billing, patient financial services, EHR, or related healthcare support. | Job Summary As a Patient Services Representative with Corewell Health, you'll play a vital role in delivering top-notch healthcare service to our patients. You'll work as part of a team to provide registration, concierge, and clerical services. The service you provide in the role will make a real difference in the lives of those we serve. Essential Functions • Serves as a concierge - greets and communicates with patients or visitors, including collecting payments and co-payments. • Performs clerical functions, including, but not limited to: answers practice phone calls; schedules patient appointments using a decision tree where applicable; orders supplies; generates patient letters; processes/sorts mail and supply deliveries, and processes registration reports. Responsible for identifying and reminding patients of health maintenance gaps. Documents patient phone calls in EHR for call routing / resolution. • Performs patient registration and check-in: confirms patient demographic and insurance information; assists patients with kiosk registration. Performs patient check-out: schedules follow-up appointments or confirms future appointments. • Maintains patient medical records according to standards; uploads Right Fax documents into EPIC. Responsible for basic EMR/HER scanning. • Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis. Qualifications Required • High School Diploma or equivalent • 1 year of relevant experience in insurance billing, access management, patient financial services, electronic health records, lab service support or other related experience. Preferred • Vocational/Technical One year certificate from college or technical school (based on Corewell Health entity and department). How Corewell Health cares for you • Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. • On-demand pay program powered by Payactiv • Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! • Optional identity theft protection, home and auto insurance, pet insurance • Traditional and Roth retirement options with service contribution and match savings • Eligibility for benefits is determined by employment type and status Primary Location SITE - North Office Building - 221 Michigan St - Grand Rapids Department Name OB Gynecology - 221 Michigan Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work 8 a.m. to 5 p.m. Days Worked Monday to Friday Weekend Frequency N/A CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling 616.486.7447.

Clean, decontaminate, sterilize, assemble, and distribute medical and surgical instrumentation while ensuring quality and safety standards. | High school diploma or equivalent and certification in sterile processing within 1 year and 6 months of hire. | About the unit The Sterile Processing Department is a fast -paced work environment. Upon hire Team Members are expected to attend a 90-day orientation. While on orientation techs will attend an SPD 101 class where educators will teach the Sterile Processing Department standard of work and regulations. Techs will also have a preceptor while on orientation. Technicians will assemble case carts according to surgery schedules. This will include sterile instrumentation according to patient procedure. When completed technicians will transport case cart to the OR and place in designated area. Depending on your hire site in Grand Rapids, Sterile Processing Departments can anticipate 40-90 surgical cases. Sites may include small differences but can expect the same job duties with expectations. Team members can also expect to wear surgical attire in the department. Orientation/Training All new hires go through a 90-Day of orientation. Orientation takes place from 7 a.m. to 3:30 p.m. Monday to Friday for 90 days. Once done with orientation, you will then move to your regular shift.  About Helen DeVos Children’s Hospital  We fight for every child. With 350+ pediatric specialists and subspecialists, 12 years of U.S. News & World Report national rankings and innovations that draw patients from all over the world, we're driven to replace fear with hope and doubt with answers. We believe in the possibility of every child's future. Because it's only impossible until it isn't. We have both inpatient and ambulatory spaces as well as a Level 1 trauma Emergency Department designated to children.  Scope of work Sterile Processing professionals are responsible for cleaning, decontaminating, sterilizing, and distributing medical and surgical instrumentation. They are among the most vital contributors to the delivery of safe, high-quality patient care. Work performed in the Sterile Processing department usually follows a processing cycle. Decontam>Inspect>Assembly>Package>Sterilize>Inspect>Store>Inspect >Dispense. After use, items that can be reprocessed are returned to the decontamination area to start the process all over again, it is important to note that at each step in the process, items are inspected to ensure that they are clean, in good repair, assembled, and processed correctly. Sterile Processing Techs are also involved in the record keeping and tracking process across many different functions of their jobs. They must provide properly processed products when they are needed. The patient must be the center of every quality concern.  How we will care for you, while you care for our patients • Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. • On-demand pay program powered by Payactiv • Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! • Optional identity theft protection, home and auto insurance, pet insurance • Traditional and Roth retirement options with service contribution and match savings Qualifications • High School Diploma or Equivalent Required • CBSPD Certified in Sterile Processing Management (CSPM) or IAHCSMM Registered Central Services Technician, Certified within 1 year and 6 months Required How Corewell Health cares for you • Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. • On-demand pay program powered by Payactiv • Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! • Optional identity theft protection, home and auto insurance, pet insurance • Traditional and Roth retirement options with service contribution and match savings • Eligibility for benefits is determined by employment type and status Primary Location SITE - Butterworth Hospital - 100 Michigan St - Grand Rapids Department Name Sterile Processing - Butterworth Employment Type Full time Shift Night (United States of America) Weekly Scheduled Hours 40 Hours of Work 11:00 p.m. to 7:30 p.m. Days Worked Monday to Friday Weekend Frequency Variable weekends CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling 616.486.7447.

Assist and educate patients and providers on accessing services, resolve inquiries, provide benefit information, and support administrative and claims processes. | High school diploma or equivalent, 1 year relevant experience in healthcare or related field, strong communication and customer service skills. | Job Summary Assist and educate patients, providers, medical office staff, and/or Health system staff with accessing services, facilitating and resolving problems, understanding navigation questions. Consistently create an exceptional experience with each contact, via inbound and outbound calls, online chat, email, etc. Adheres to established procedure and quality guidelines in support of Patient Access Services Center performance indicators, as well as Corporate values and codes of excellence. Essential Functions • Analyzes, evaluates, resolves and responds to service inquires from members, providers, employer groups, colleagues, agents, Elite agents (customers), and others within departmental guidelines. Professional and pleasant interactions are ongoing expectations. • Partnering with internal and external resources, promptly provides customers with information and education concerning benefit clarification, eligibility requirements, verification, authorization, billing and claim status. • Promptly identifies and resolves or escalates customer concerns or complaints to achieve positive outcomes. Places outbound welcome calls to members to educate them on their benefits as needed. Assists walk-in members and agents if assigned by leadership. • Adheres to established procedure and quality guidelines in support of Priority Health service promise, key drivers, performance indicators, as well as Corporate values and codes of excellence. Identifies potential trends or issues that impact health plan members and works with coworkers and leadership resources to suggest process improvements. • Assists customers with administrative issues, such as submitting enrollment record changes, providing letter explaining coverage or benefits, and obtaining and relaying certain member information to other departments as needed. • Facilitates claims resolution through follow-up on member calls and correspondence received to appropriate departments. • Effectively tracks and/or documents all service interactions with customers within appropriate systems according to guidelines. • Develops and maintains behaviors of productivity, availability to customers, and adherence to work schedule. • May be trained and then assigned to perform core scheduling duties for other service lines to meet fluctuating business demands. Qualifications • Required High School Diploma or equivalent • Preferred Associate's Degree • 1 year of relevant experience in related field Required How Corewell Health cares for you • Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. • On-demand pay program powered by Payactiv • Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! • Optional identity theft protection, home and auto insurance, pet insurance • Traditional and Roth retirement options with service contribution and match savings • Eligibility for benefits is determined by employment type and status Primary Location SITE - Kentwood Medical Office Building - 4600 Breton Rd - Kentwood Department Name Patient Access Service Center - PACE Specialty Scheduling Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work 8:00 a.m. to 4:30 p.m. Days Worked Monday to Friday Weekend Frequency N/A CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling 616.486.7447.

Provide patient registration, concierge, and clerical services including scheduling appointments, verifying insurance authorizations, managing referrals, and assisting with administrative tasks. | High school diploma or equivalent and 2 years of relevant experience in insurance billing, patient financial services, electronic health records, or related healthcare administrative roles. | Job Summary As a Patient Services Representative with Corewell Health, you'll play a vital role in delivering top-notch healthcare service to our patients. You'll work as part of a team to provide registration, concierge, and clerical services. The service you provide in the role will make a real difference in the lives of those we serve. Essential Functions • Responsible for complex patient/customer problem solving, including high level discernment when registering patients in treatment rooms. • Performs administrative functions, including, but not limited to: assists with patient check-out; schedules patient appointments, incoming/outgoing referrals, in office procedures, surgeries and tests, including medical record review of incoming referrals; maintains and modifies provider template; navigates external patient referral portals; reconciles multi-department deposit. • Obtains insurance authorizations and/or verifies that prior authorization has been obtained; assists with retroactive insurance denials/appeals. • Responsible for complex EMR/EHR scanning and Right Fax faxing and uploading to EPIC. • Assists with training new team members utilizing standard work. • Ability to perform the role of Patient Services Representative, Associate when necessary. • Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis. Qualifications Required • High School Diploma or equivalent • 2 years of relevant experience insurance billing, access management, patient financial services, electronic health records, lab service support or other related experience About Corewell Health As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence. How Corewell Health cares for you • Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. • On-demand pay program powered by Payactiv • Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! • Optional identity theft protection, home and auto insurance, pet insurance • Traditional and Roth retirement options with service contribution and match savings • Eligibility for benefits is determined by employment type and status Primary Location SITE - Lemmen-Holton Cancer Pavilion - 145 Michigan St - Grand Rapids Department Name Ear Nose & Throat - LHCP Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work 7:30 a.m. to 4:00 p.m. Days Worked Monday to Friday Weekend Frequency N/A CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling 616.486.7447.

Provide dual security and patient services including customer service, patient registration assistance, access control, conflict management, and documentation. | High school diploma or equivalent, valid Michigan driver’s license, First Aid certification, and preferably 2 years of relevant customer service or security experience. | Job Summary With a direct focus on offering exceptional hospitality, provides dynamic customer service working in a "dual" security services officer/patient services representative role serving as a facility welcome space ambassador. Supports the organization's modernized patient registration strategy by promoting increased self-serve, patient registration electronic check-in device utilization while providing routine and on-demand security services Essential Functions • Performs best in class customer service, while maintain highly visible waiting room coordination to deter violations of hospital policies and criminal acts • Acts as agent to support and encourage self-service model of patient registration • Documents information on incident reports and other required documents in a thorough, factual and timely manner • Assists team members, visitors, and patients with directions, lost and found items, vehicle assistance, escorts, and other requests for assistance • Provides access control for secured areas • Communicates, collaborates with, and provides appropriate information to patients, visitors, and members of the health care team • Manages verbal / physical conflicts using verbal de-escalation, physical presence, restraint techniques or other appropriate legal force options • Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities • Completes required ongoing training and education, including department specific requirements. Maintains required licensure and certifications • Serves as a concierge - greets and communicates with patients or visitors, including hospitality assistance and collecting payments and co-payments • Performs patient registration and check-in: confirms patient demographic and insurance information; assists patients with kiosk registration Qualifications Required • High School Diploma or equivalent experience • At least 21 years of age with valid Michigan driver license • LIC-Driver's License - STATE_MI State of Michigan Upon Hire • CRT-First Aid - AHA American Heart Association 180 Days Preferred • Associate's Degree or equivalent Public Administration, Business, or Criminal Justice • Vocational/Technical One year certificate from college or technical school • 2 years of relevant experience customer service, law enforcement or military, or any other related About Corewell Health As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence. How Corewell Health cares for you • Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. • On-demand pay program powered by Payactiv • Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! • Optional identity theft protection, home and auto insurance, pet insurance • Traditional and Roth retirement options with service contribution and match savings • Eligibility for benefits is determined by employment type and status Primary Location SITE - Heart & Vascular Center - 2900 Bradford - Grand Rapids Department Name Security Consumer Support - West Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work 8 a.m. - 4 p.m. Days Worked Monday - Friday Weekend Frequency N/A CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling 616.486.7447.

Collect blood specimens using venipuncture, process lab orders, communicate with patients and providers, and ensure adherence to lab safety and quality standards. | High school diploma or equivalent, phlebotomy training preferred, 1 year relevant experience in medical or customer service field, and preferred CRT-Phlebotomy Technician certification. | This job posting is for employment with Corewell Health. Effective January 1, 2026, following the execution of a new agreement between Corewell Health and Quest Diagnostics, this position will transition employment to Quest Diagnostics. While this role will be integral to Corewell Health laboratory operations, employment will be with Quest Diagnostics effective January 1, 2026, contingent upon successful completion of Quest Diagnostics’ pre-employment requirements. Job Summary Works under the supervision of lead, supervisor, senior staff, and/or clinicians within Pathology or Laboratory. Consistently create an exceptional experience with each contact, via inbound and outbound calls, online chat, email, etc. Adheres to established procedure and quality guidelines in support of Patient Access Services Center performance indicators, as well as Corporate values and codes of excellence. Essential Functions • Greets and communicates in a manner consistent with caring and respect and dealing with confidentiality. Answers telephone, takes messages, welcomes visitors and provides / relays information in a manner consistent with hospitality standards. • Serves as a resource to patients, lab clients, and SH team members regarding specimen requirements and processing. • Processes orders, performs computer order entry and other related activities per standard, which may include registering clients, contacting providers for issue resolution, entering charges for services, performing and resulting tests. • May utilize standard venipuncture techniques to collect appropriate blood specimens by adhering to correct collection and transport protocol including positive patient identification • May receive incoming specimens, checks for proper labeling and routes to appropriate location. • Follows all Spectrum Health procedures and policies. May be required to serve at multiple SH locations during a given shift (Site dependent) • Follow all lab safety procedures to minimize risk to self and others; reports gaps and escalates as necessary • Committed to the continuous improvement of the patient experience which includes patient safety, quality of care and excellent service. Adhere to the organization’s published values. Qualifications • Required High School Diploma or equivalent and graduate of a Phlebotomy training program (based on specific Spectrum Health entity and department as appropriate) preferred. • Preferred Associate's Degree Healthcare related field • 1 year of relevant experience Dealing with the public, preferably in the medical or customer service field Preferred • CRT-Phlebotomy Technician - NHA National Health career Association preferred How Corewell Health cares for you • Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. • On-demand pay program powered by Payactiv • Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! • Optional identity theft protection, home and auto insurance, pet insurance • Traditional and Roth retirement options with service contribution and match savings • Eligibility for benefits is determined by employment type and status Primary Location SITE - Butterworth Hospital - 100 Michigan St - Grand Rapids Department Name Lab - Phlebotomy - Butterworth Employment Type Part time Shift Night (United States of America) Weekly Scheduled Hours 20 Hours of Work 10:30 p.m. to 7 a.m. Days Worked Variable Weekend Frequency Every other weekend CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling 616.486.7447.