Coretek Services

Manage and support Azure-based infrastructure including storage, networking, security, and documentation. | Senior-level experience with Windows, Linux, and hybrid Azure infrastructure with strong troubleshooting skills. | Coretek Services is seeking a Senior Azure Systems Engineer. This individual will provide operational coverage for critical infrastructure responsibilities while also supporting the company’s Azure-based Digital Transformation environment. Key Responsibilities Serve as a backup for day-to-day infrastructure operations, including: PowerMax storage administration, partition setup, monitoring, and cleanup SFTP/FTP server administration and customer or carrier account setup Monitoring approximately 100 scheduled file-transfer processes and resolving failures, capacity issues, and other anomalies Firewall rule changes and IP address whitelisting Server, network, storage, security, and infrastructure incident response Assist with infrastructure monitoring, troubleshooting, documentation, patching, upgrades, and operational support. Provide advanced technical support for Azure services used in the Digital Transformation program, including Azure networking, AKS, App Services, Functions, Storage, Key Vault, Entra ID, Azure Monitor, Sentinel, and related security services. Support Azure environment configuration, deployment, monitoring, troubleshooting, access management, and operational readiness. Develop and maintain infrastructure documentation, procedures, diagrams, and knowledge-transfer materials. Participate in disaster recovery, security, and after-hours support activities when required. Senior-level experience supporting Windows, Linux, storage, networking, firewalls, and enterprise infrastructure. Strong hands-on experience with Microsoft Azure infrastructure and platform services. Experience supporting hybrid environments that include both on-premises data centers and Azure. Strong troubleshooting, documentation, communication, and knowledge-transfer skills. Ability to work independently while collaborating closely with internal staff, vendors, and development teams.

Develop and enhance product front-end and manage full development lifecycle. | Bachelor's degree and 3+ years experience with .NET, C#, modern front-end frameworks, REST APIs, CI/CD, and Azure. | Coretek is a leading AI, Security, and Managed Services Provider dedicated to empowering organizations with cutting-edge technology solutions. We deliver a Microsoft-centric suite of cloud solutions alongside hybrid datacenter solutions built on industry-leading technologies. Our comprehensive suite of services enables businesses to streamline operations, enhance security, and drive innovation. Role Summary Coretek is looking for a Full Stack (.NET) Developer with an emphasis on front end development. The ideal candidate is passionate about solving challenging problems at scale for clients and takes pride in building intuitive, high-quality user experiences. In this role you will help drive innovation and product enhancements to our Insights product, working alongside an established development team to take features from requirements gathering through to production. This is a hands-on engineering role for someone who thrives in a collaborative, fast-paced environment and wants to make a visible impact on a growing product. Responsibilities: Feature Development & Stakeholder Collaboration Work with internal stakeholders to determine and refine requirements for new features and enhancements Provide design, development, and configuration based on agreed requirements Estimate, plan, and manage implementation tasks and report on development progress Development & User Experience Help drive innovation and product enhancements to the Insights product, with an emphasis on front end development and user experience Build responsive, accessible, and intuitive interfaces using modern frameworks Partner with the team to ensure UI and UX consistency across the application Quality & Bug Remediation Identify and remediate bugs across the application Support User Acceptance Testing and implement code into production Develop and maintain application code for both bug fixes and new features utilizing Coretek standards DevOps & Agile Delivery Work alongside an existing development team to move features from backlog to production Follow standard DevOps and Agile methodologies throughout the development life cycle Contribute to CI/CD pipelines and automated deployment practices Technology & Innovation Stay up to date on new and emerging technologies and bring fresh ideas to the team Apply AI development and coding practices to accelerate delivery and improve product capabilities Bachelor’s degree in Computer Science or a related field 3+ years of experience with the .NET development platform and languages including .NET Core, .NET Framework, and C# Hands-on experience with modern front end frameworks (React, Angular, etc.) and a strong understanding of UI and UX principles Experience creating and consuming REST/Web APIs and implementing authentication Experience with CI/CD pipelines Experience with AI development and coding Knowledge of cloud hosted software (IaaS, PaaS, SaaS); Azure and Azure DevOps preferred Familiarity with Agile development methodologies and the software development life cycle (SDLC) Strong presentation skills, including presenting new features and functionality to leadership Expected Deliverables (First 3-6 Months) Ramp up on the Insights codebase, architecture, and development workflow, and begin delivering production code within the first few months Independently take features from requirements through to production with minimal oversight Deliver measurable improvements to user experience based on stakeholder and customer feedback Reduce the open backlog and improve overall application quality and stability

Provide Level 2 technical support and administration for Microsoft Azure, Microsoft 365, and related infrastructure. | 2+ years Microsoft administration experience with certifications in Microsoft 365 and Azure, plus knowledge of Active Directory, Group Policy, and PowerShell. | Coretek is at the forefront of innovation, providing a broad array of AI, Security, and Managed Services. Our mission is to equip businesses with advanced technology solutions to enhance operational efficiency and drive growth. We are currently seeking a Microsoft Support Administrator. The Microsoft Support Administrator is a valued member of the Coretek NOC team responsible for providing 24x7 Level 2 support for client environments. Coretek is seeking a Microsoft Support Administrator to manage and support our clients’ Microsoft-based infrastructure. We are excited to add a detail-oriented, technically skilled, and highly motivated individual with a strong desire to learn and a high level of determination to grow in a fast-paced, collaborative environment. The ideal candidate will be responsible for providing Level 2 technical support to end-users, managing Azure & Microsoft 365 support services, assisting with Entra ID administration and working closely with Coretek and Microsoft engineers on more complex application issues. Responsibilities: • Provide technical support for Microsoft products including Microsoft Azure, Windows, Microsoft 365 (Exchange, Teams, SharePoint, OneDrive), and Power BI. • Administer and troubleshoot Microsoft 365 user accounts, licenses and groups • Manage and support Microsoft Exchange Online, including email flow and mailboxes • Perform Active Directory administration and troubleshooting such as group policy management • Respond to support tickets and resolve issues related to Microsoft and Azure environments in a timely fashion to minimize downtime • Assist in backup, recovery, and security best practices using Microsoft tools • Escalate and collaborate with Coretek engineers and Microsoft to resolve complex technical issues • Track the progress of client incidents and requests during the entire lifecycle to ensure the issues are closed within the agreed Operation Level Agreement • Communicate, internally and externally, the status of the tickets directly with clients • Create and maintain IT knowledgebase articles • Assist with cross training of other NOC support team members as needed Requirements: Bachelor’s degree in computer science or information technology, preferred or experience working in a Network Operations Center (NOC) in a medium-to-large data center environment supporting multiple clients and systems 2+ years of Microsoft Administration experience • Strong working knowledge of Microsoft 365 admin center, Exchange online, and Teams • Required Certifications: • Microsoft 365 Certified: Modern Desktop Administrator Associate • Azure Fundamentals: AZ-900 • Experience with Windows Server, Active Directory, Groups Policy and DNS/DHCP • Familiarity with Microsoft Endpoint Manager / Intune is a plus • Knowledge of MFA and Conditional Access support technologies • Experience with PowerShell scripting is preferred • Familiarity with remote support and event management tools and IT ticket systems – ServiceNow preferred • Strong listening, verbal, written, and interpersonal communication skills • Accuracy and attention to detail when monitoring and maintaining systems • Ability to work in a fast-paced, 24/7 operational environment • Adept at communicating with all levels of technical experience • A strong sense of urgency and the ability to multi-task effectively • English proficiency Coretek offers a comprehensive suite of Health Benefits, flexible PTO, 401K and an amazing and energizing workplace culture that is rich with opportunities for professional growth and development.