CO

Cordance

5 open positions available

1 location
1 employment type
Actively hiring
Full-time

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Showing 5 most recent jobs
CO

Talent Coordinator

CordanceAnywhereFull-time
View Job
Compensation$Not specified

The Talent Coordinator will partner with hiring managers to coordinate recruitment activities and manage candidate pipelines. This role includes supporting sourcing efforts, scheduling interviews, and maintaining documentation for a smooth hiring process. | Candidates should have 0-2 years of experience in recruiting or HR-related roles, with strong communication skills and attention to detail. Familiarity with recruiting tools and a high level of professionalism are also required. | Cordance is dedicated to accelerating the growth of vertically focused business-to-business (B2B) software-as-a-service (SaaS) companies through acquisition and long-term tactical and financial guidance. We’re experienced operators and subject-matter experts with a passion for software and building businesses. We partner with founders to help them scale their businesses and realize their companies’ full potential. We look for businesses with strong leadership and high potential for profitable growth, and work together to increase year-over-year revenue, company efficiency, and impact. Cordance envisions that all companies we work with achieve their full potential. We embrace what makes each company great and build on those foundations. We believe in elevating a company as it scales, delivering dignity to the organization and its employees, and sharing a passion for building a legacy. Cordance is seeking a motivated and detail-oriented Talent Coordinator to support both recruiting and administrative functions across our portfolio of software companies. This role is ideal for someone excited to grow within Talent Acquisition and People Operations while providing essential behind-the-scenes support that ensures smooth, efficient hiring processes. As a Talent Coordinator, you will partner closely with hiring managers, HR partners, and People Operations teams to coordinate recruitment activities, communicate with candidates, support sourcing efforts, manage scheduling, and maintain reliable documentation and data accuracy. You’ll thrive in this role if you enjoy organization, logistics, communication, and being the operational backbone of a high-functioning talent team. This role also offers clear pathways for growth into full-cycle recruiting and broader HR responsibilities. Key Responsibilities Partner with hiring managers to gather role details, confirm timelines, and support recruiting readiness activities. Assist with sourcing by identifying potential candidates through job boards, social platforms, referrals, and resume databases. Perform initial applicant reviews to assess qualifications and routing stages. Conduct introductory screening calls using structured conversation guides to evaluate candidate alignment. Manage candidate pipelines, ensuring timely updates, accurate ATS entries, and consistent communication throughout the process. Coordinate interview scheduling across departments—balancing calendars, preparing materials, and ensuring a smooth experience for candidates and interview teams. Provide administrative support for onboarding, including preparing documentation, coordinating pre-hire steps, and assisting HR Ops with Day 1 logistics. Maintain high data quality and process adherence within the Applicant Tracking System (ATS). Track and report on recruiting metrics such as pipeline activity, time-to-fill, and candidate progress. Serve as an ambassador of Cordance’s culture and employer brand, ensuring professionalism and hospitality at every candidate touchpoint. Support HR and Talent teams on administrative responsibilities such as scheduling meetings, maintaining templates, updating documentation, or organizing recruiting resources. Contribute to People Operations initiatives including talent marketing, internship programs, events, and employee engagement efforts. Competencies Talent Sourcing & Screening: Demonstrates emerging skill in identifying talent through multiple channels and evaluating candidate fit through structured screening conversations. Candidate Experience: Maintains responsive, professional, and engaging communication that reflects Cordance’s values and employer brand. Stakeholder Collaboration: Works effectively with hiring managers, HR partners, and cross-functional teams to support alignment and hiring execution. Organizational Discipline: Maintains accurate ATS records, tracks candidate progress, and follows standardized recruiting workflows with consistency. Communication & Professionalism: Communicates clearly, handles sensitive information with discretion, and navigates internal coordination with confidence. Adaptability & Initiative: Thrives in a fast-paced environment; willing to learn, iterate, and continuously improve recruiting approaches. Growth Mindset: Actively seeks feedback, invests in learning recruiting best practices, and demonstrates commitment to professional development. Operational Efficiency: Demonstrates reliability in coordinating logistics, managing competing priorities, and following standardized workflows. Required Qualifications Experience: 0–2 years of experience in recruiting, HR, talent acquisition, or related internship/administrative roles. Strong written and verbal communication skills. Ability to manage multiple priorities and maintain high attention to detail. Comfort working with recruiting tools, HR systems, or ATS platforms (training provided). High level of professionalism, integrity, and confidentiality in handling sensitive information. Motivated self-starter with curiosity and eagerness to learn core recruiting skills. Preferred Qualifications Experience supporting or coordinating hiring processes in a fast-paced environment. Familiarity with sourcing tools, LinkedIn Recruiter, or resume databases. Interest in HR career growth, including recruiting operations, talent programs, or People Ops support. Exposure to SaaS, technology, or high-growth business environments. Please note that we do not accept unsolicited resumes, work on a Corp-to-Corp basis, or engage with non-vetted external agencies. Why Join Us? At Cordance, we believe in taking care of our team members. When you join us, you’ll enjoy a comprehensive benefits package designed to support your health, financial well-being, and work-life balance: Health and Wellness: Comprehensive Health Coverage: Coverage begins on your first day of employment. Retirement Savings: 401K Plan (US): We match 1:1 for the first 3% of contributions and 0.5:1 for the next 2%. Contribute 5% of your salary and get a 4% match. Choose from pre-tax and Roth options. You’re eligible the first of the month after 90 days and immediately vested. RRSP (CAN): We match 1:1 for the first 3% of contributions and 0.5:1 for the next 2%. Contribute 5% of your salary and get a 4% match. Choose from pre-tax and Roth options. You’re eligible the first of the month after 90 days and immediately vested. Paid Time Off: Flexible PTO: Enjoy uncapped paid time off to balance your work and personal life. Parental Leave: 12 weeks paid leave for all employees. Remote Work Support: Monthly Stipend: Receive $75 USD / $140 CAD per month for phone and internet if you work remotely. Holidays: Generous Holiday Schedule: Benefit from an extensive list of holidays to recharge and spend time with loved ones. Join us and be part of a company that values your contributions and well-being from day one! EEOC & ADA Statement: Cordance and its companies provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, creed, sex, nationality, ancestry, national origin, disability status, genetics, protected veteran status, affectional or sexual orientation, gender identity or expression, marital status, or any other characteristic protected by federal, state, or local laws. Cordance and its companies comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Final candidate must be able to pass a background check. To view applicant notices required under federal and state law, please visit: https://cordance.co/applicant-notices/

Talent Sourcing
Screening
Candidate Experience
Stakeholder Collaboration
Organizational Discipline
Communication
Professionalism
Adaptability
Initiative
Growth Mindset
Operational Efficiency
Direct Apply
Posted 4 days ago
CO

Senior Regulatory Affairs Specialist

CordanceAnywhereFull-time
View Job
Compensation$Not specified

The Senior Regulatory Affairs Specialist will support and advise on various Regulatory Affairs topics for Cosmetics, Personal Care, and OTC products. Responsibilities include managing regulatory tasks, client relationships, and leading projects related to team and company objectives. | Candidates must have a college degree in a related field and 5-10 years of experience in Cosmetic and Personal Care Regulatory Affairs. Experience with compliance software and regulation content management is also required. | Cordance is dedicated to accelerating the growth of vertically focused business-to-business (B2B) software-as-a-service (SaaS) companies through acquisition and long-term tactical and financial guidance. We’re experienced operators and subject-matter experts with a passion for software and building businesses. We partner with founders to help them scale their businesses and realize their companies’ full potential. We look for businesses with strong leadership and high potential for profitable growth, and work together to increase year-over-year revenue, company efficiency, and impact. Cordance envisions that all companies we work with achieve their full potential. We embrace what makes each company great and build on those foundations. We believe in elevating a company as it scales, delivering dignity to the organization and its employees, and sharing a passion for building a legacy. Ithos Global is an information management company and regulatory compliance leader in helping cosmetic, personal care, and OTC companies meet their global product compliance standards Based on specific client needs related to regulatory compliance, Ithos uses state-of-the-art technology to deliver its services and tools. As a rapidly growing business, Ithos is in search of a Senior Regulatory Affairs Specialist to meet the demands of this marketplace. We are looking for individuals who possess a strong attention to detail and recognition of issues, someone who is highly motivated, and has a positive attitude to add to our Regulatory Team. Location This position is fully remote with an occasional need for business travel. Responsibilities As an Ithos Global Regulatory Affairs Senior Specialist, you will be responsible to support and advise on a vast array of end-to-end Regulatory Affairs topics for the product categories of Cosmetics, Personal Care, Consumer Products, and OTCs. Some role activities will also fall under the areas of the knowledge and use of Ithos Information Network (IIN) System: Various Regulatory Tasks and the Management of them including: Documentation and review, global formula compliance screenings, ingredient policies, Ingredient Listings, global registrations and notifications, and Safety Data Sheet authoring Label, claims, and testing protocol reviews Ownership of client relationships and projects Training of employees Research of regulations and related information Trade council engagement Projects may also be assigned with an expectation of project management and leadership which will relate to Team and Company objectives Additional Expectations This role has added expectations for leadership in the areas of project deliverables and client relationships as well as process improvements and a call to action on issues. An established point of view on topics of regulatory risk, software enhancements, project leadership, and the global regulatory landscape and surveillance is also necessary. This role acts independently to provide client advisement and deliverables with the support of other team associates. Technical knowledge and research ability skills should be developed and utilized as a resource for the company and Team. Qualifications College graduate with degree in related field of biological sciences, chemistry, physics, cosmetic science, political science 5-10 years of experience in Cosmetic and Personal Care Regulatory Affairs Experience with the use of compliance software, integration, and regulation content management Please note that we do not accept unsolicited resumes, work on a Corp-to-Corp basis, or engage with non-vetted external agencies. Why Join Us? At Cordance, we believe in taking care of our team members. When you join us, you’ll enjoy a comprehensive benefits package designed to support your health, financial well-being, and work-life balance: Health and Wellness: Comprehensive Health Coverage: Coverage begins on your first day of employment. Retirement Savings: 401K Plan (US): We match 1:1 for the first 3% of contributions and 0.5:1 for the next 2%. Contribute 5% of your salary and get a 4% match. Choose from pre-tax and Roth options. You’re eligible the first of the month after 90 days and immediately vested. RRSP (CAN): We match 1:1 for the first 3% of contributions and 0.5:1 for the next 2%. Contribute 5% of your salary and get a 4% match. Choose from pre-tax and Roth options. You’re eligible the first of the month after 90 days and immediately vested. Paid Time Off: Flexible PTO: Enjoy uncapped paid time off to balance your work and personal life. Parental Leave: 12 weeks paid leave for all employees. Remote Work Support: Monthly Stipend: Receive $75 USD / $140 CAD per month for phone and internet if you work remotely. Holidays: Generous Holiday Schedule: Benefit from an extensive list of holidays to recharge and spend time with loved ones. Join us and be part of a company that values your contributions and well-being from day one! EEOC & ADA Statement: Cordance and its companies provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, creed, sex, nationality, ancestry, national origin, disability status, genetics, protected veteran status, affectional or sexual orientation, gender identity or expression, marital status, or any other characteristic protected by federal, state, or local laws. Cordance and its companies comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Final candidate must be able to pass a background check. To view applicant notices required under federal and state law, please visit: https://cordance.co/applicant-notices/

Regulatory Affairs
Attention To Detail
Project Management
Client Relationships
Research
Compliance Software
Ingredient Policies
Safety Data Sheets
Label Reviews
Claims Reviews
Training
Global Registrations
Documentation
Process Improvements
Technical Knowledge
Regulatory Risk
Direct Apply
Posted 5 days ago
CO

Customer Support Specialist

CordanceAnywhereFull-time
View Job
Compensation$Not specified

The Customer Support Specialist will be the first point of contact for customers, providing exceptional support and ensuring a positive client experience. This role involves resolving inquiries, leading training sessions, and collaborating with internal teams to enhance product development and customer satisfaction. | Candidates should have at least 3 years of relevant experience in Research Pharmacy and experience with the VesTigo application. Strong communication, attention to detail, and the ability to work independently while managing multiple issues are essential. | Cordance is dedicated to accelerating the growth of vertically focused business-to-business (B2B) software-as-a-service (SaaS) companies through acquisition and long-term tactical and financial guidance. We’re experienced operators and subject-matter experts with a passion for software and building businesses. We partner with founders to help them scale their businesses and realize their companies’ full potential. We look for businesses with strong leadership and high potential for profitable growth, and work together to increase year-over-year revenue, company efficiency, and impact. Cordance envisions that all companies we work with achieve their full potential. We embrace what makes each company great and build on those foundations. We believe in elevating a company as it scales, delivering dignity to the organization and its employees, and sharing a passion for building a legacy. Cordance is seeking a proactive, relationship-driven Customer Support Specialist to support McCreadie Group, a mission-driven company developing innovative software solutions for research pharmacies and investigational drug services. In this role, you will be the first point of contact for customers, providing exceptional support across multiple channels while ensuring a seamless and positive client experience. You’ll play a critical role in driving customer success by resolving inquiries, leading training sessions, and collaborating with internal teams to enhance both product development and customer satisfaction. We’re looking for a detail-oriented, customer-focused professional who thrives in a collaborative environment and is eager to make an impact. This is a unique opportunity to join a values-led organization where your contributions will directly support clinical research and improve patient outcomes. This is a fully remote role; all candidates must be based in the US What you'll do: Provide technical support for clients using company tools (Kayako, Help Center, CRM, phone, email). Lead the VesTigo Virtual Classroom and deliver engaging training sessions. Maintain subject matter expertise in Research Pharmacy through continuous learning and professional involvement. Ensure timely, professional, and courteous responses to client inquiries to drive high satisfaction. Collaborate with internal teams to advise clients on best practices and software feature usage. Contribute to external communications, including website, newsletters, training, sales, and marketing materials. Assist with testing new product releases and features alongside Customer Success and Development teams. Work with the team to track and resolve open issues based on client and product feedback. What You Bring: Exceptional communication and interpersonal skills. A positive, team-oriented attitude. Strong attention to detail and organizational skills. At least 3 years of relevant experience in Research Pharmacy (Investigational Drug Services) at clinical sites. Experience with the VesTigo application. Demonstrated training skills with the ability to deliver instructional material remotely using MS Teams. Ability to work independently while managing multiple tickets/issues daily. What Will Help You Stand Out Certified Pharmacy Technician (CPhT) credential. Previous experience providing customer support, software training, or implementation. Advanced proficiency in Microsoft Word, Excel, and PowerPoint. A quick learner eager to embrace new skills and technologies. #LI-Remote Please note that we do not accept unsolicited resumes, work on a Corp-to-Corp basis, or engage with non-vetted external agencies. Why Join Us? At Cordance, we believe in taking care of our team members. When you join us, you’ll enjoy a comprehensive benefits package designed to support your health, financial well-being, and work-life balance: Health and Wellness: Comprehensive Health Coverage: Coverage begins on your first day of employment. Retirement Savings: 401K Plan (US): We match 1:1 for the first 3% of contributions and 0.5:1 for the next 2%. Contribute 5% of your salary and get a 4% match. Choose from pre-tax and Roth options. You’re eligible the first of the month after 90 days and immediately vested. RRSP (CAN): We match 1:1 for the first 3% of contributions and 0.5:1 for the next 2%. Contribute 5% of your salary and get a 4% match. Choose from pre-tax and Roth options. You’re eligible the first of the month after 90 days and immediately vested. Paid Time Off: Flexible PTO: Enjoy uncapped paid time off to balance your work and personal life. Parental Leave: 12 weeks paid leave for all employees. Remote Work Support: Monthly Stipend: Receive $75 USD / $140 CAD per month for phone and internet if you work remotely. Holidays: Generous Holiday Schedule: Benefit from an extensive list of holidays to recharge and spend time with loved ones. Join us and be part of a company that values your contributions and well-being from day one! EEOC & ADA Statement: Cordance and its companies provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, creed, sex, nationality, ancestry, national origin, disability status, genetics, protected veteran status, affectional or sexual orientation, gender identity or expression, marital status, or any other characteristic protected by federal, state, or local laws. Cordance and its companies comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Final candidate must be able to pass a background check. To view applicant notices required under federal and state law, please visit: https://cordance.co/applicant-notices/

Customer Support
Technical Support
Training Skills
Attention to Detail
Communication Skills
Interpersonal Skills
Organizational Skills
Research Pharmacy Knowledge
VesTigo Application Experience
MS Teams Proficiency
Problem Solving
Collaboration
Client Advising
Product Testing
External Communication
Customer Success
Direct Apply
Posted 4 months ago
CO

Onboarding and Adoption Specialist

CordanceAnywhereFull-time
View Job
Compensation$Not specified

Guide new and returning clients through onboarding and implementation, helping them maximize the value of their eRezLife services. Provide quality customer service support to the eRezLife community. | At least two years of experience working in residence life and/or student housing is required. Strong oral and written communication skills and proven problem-solving abilities are essential. | Cordance is dedicated to accelerating the growth of vertically focused business-to-business (B2B) software-as-a-service (SaaS) companies through acquisition and long-term tactical and financial guidance. We’re experienced operators and subject-matter experts with a passion for software and building businesses. We partner with founders to help them scale their businesses and realize their companies’ full potential. We look for businesses with strong leadership and high potential for profitable growth, and work together to increase year-over-year revenue, company efficiency, and impact. Cordance envisions that all companies we work with achieve their full potential. We embrace what makes each company great and build on those foundations. We believe in elevating a company as it scales, delivering dignity to the organization and its employees, and sharing a passion for building a legacy. Cordance is seeking an Onboarding & Adoptions Specialist to join eRez Life's Customer Experience team. In this role, you’ll guide new and returning clients through onboarding and implementation, helping them maximize the value of their eRezLife services through training, support, and consultation. eRezLife Software is a fast-paced software-as-a-service company supporting student affairs departments—primarily residence life and student housing—at colleges and universities across Canada, the United States, and abroad. We pride ourselves on delivering exceptional customer service and building long-lasting relationships with our clients. Reporting to the Senior Manager, Customer Experience, you are responsible for onboarding customers with new services and providing quality customer service support to the eRezLife community. This is a fully remote role; all candidates must be based in the US or Canada What you'll do: Learn the ins and outs of our software and how our clients use it to manage their housing application, room assignment, student hiring, conduct, and residential education processes. Create positive first impressions. Configure new and returning client sites and train customers on how to use eRezLife to achieve their goals. Lead implementation strategies that establish strong client relationships and product adoption. Support clients remotely – on Zoom, phone, and email. Active listening, timely assessment, excellent communication, regular follow-up, and strong organization skills will keep clients feeling supported and valued. Identify problems and suggest and implement solutions. You will work to create and refine processes, identify solutions to issues, and suggest product improvement ideas. Provide support by responding to customer tickets, scheduling meetings, and following up with customers as needed. Embrace team and individual work. Collaborate with internal teams to ensure smooth handoffs and client satisfaction. In addition to the job responsibilities listed above, the Onboarding & Adoptions Specialist can expect to… Take the lead on our “Wisdom Wednesday” webinar series - an ongoing client education and engagement initiative. You'll shape the schedule, coordinate presenters, and ensure recordings and materials are organized and accessible for our clients. What You Bring: At least two years of experience working in residence life and/or student housing is required Strong oral and written communication skills Self-motivated and willing to take initiative Ability to efficiently and effectively manage and prioritize competing demands Proven problem-solving abilities Excellent time management skills Comfortable using a computer and web-based technologies Team player with a strong client-focused approach Previous experience with eRezLife is an asset What Will Help You Stand Out Remote position - We welcome candidates from all time zones. While having availability in Pacific Time hours can help us better serve our diverse client community, it’s not a requirement. #LI-Remote Please note that we do not accept unsolicited resumes, work on a Corp-to-Corp basis, or engage with non-vetted external agencies. Why Join Us? At Cordance, we believe in taking care of our team members. When you join us, you’ll enjoy a comprehensive benefits package designed to support your health, financial well-being, and work-life balance: Health and Wellness: Comprehensive Health Coverage: Coverage begins on your first day of employment. Retirement Savings: 401K Plan (US): We match 1:1 for the first 3% of contributions and 0.5:1 for the next 2%. Contribute 5% of your salary and get a 4% match. Choose from pre-tax and Roth options. You’re eligible the first of the month after 90 days and immediately vested. RRSP (CAN): We match 1:1 for the first 3% of contributions and 0.5:1 for the next 2%. Contribute 5% of your salary and get a 4% match. Choose from pre-tax and Roth options. You’re eligible the first of the month after 90 days and immediately vested. Paid Time Off: Flexible PTO: Enjoy uncapped paid time off to balance your work and personal life. Parental Leave: 12 weeks paid leave for all employees. Remote Work Support: Monthly Stipend: Receive $75 USD / $140 CAD per month for phone and internet if you work remotely. Holidays: Generous Holiday Schedule: Benefit from an extensive list of holidays to recharge and spend time with loved ones. Join us and be part of a company that values your contributions and well-being from day one! EEOC & ADA Statement: Cordance and its companies provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, creed, sex, nationality, ancestry, national origin, disability status, genetics, protected veteran status, affectional or sexual orientation, gender identity or expression, marital status, or any other characteristic protected by federal, state, or local laws. Cordance and its companies comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Final candidate must be able to pass a background check. To view applicant notices required under federal and state law, please visit: https://cordance.co/applicant-notices/

Communication
Problem-Solving
Time Management
Client-Focused
Self-Motivated
Initiative
Organization
Team Player
Direct Apply
Posted 4 months ago
CO

General Manager

CordanceAnywhereFull-time
View Job
Compensation$Not specified

The General Manager will partner with business unit leaders to assess performance and identify areas for improvement. They will guide leaders in implementing changes and contribute to strategy refinements across multiple SaaS businesses. | Candidates must have deep experience in B2B SaaS and a track record of driving results in PE-backed portfolios. Strong change management skills and financial fluency in SaaS unit economics are essential. | Cordance is dedicated to accelerating the growth of vertically focused business-to-business (B2B) software-as-a-service (SaaS) companies through acquisition and long-term tactical and financial guidance. We’re experienced operators and subject-matter experts with a passion for software and building businesses. We partner with founders to help them scale their businesses and realize their companies’ full potential. We look for businesses with strong leadership and high potential for profitable growth, and work together to increase year-over-year revenue, company efficiency, and impact. Cordance envisions that all companies we work with achieve their full potential. We embrace what makes each company great and build on those foundations. We believe in elevating a company as it scales, delivering dignity to the organization and its employees, and sharing a passion for building a legacy. Cordance is seeking a strategic, execution-minded General Manager to work across multiple SaaS businesses as we expand our business units. This role is designed for a leader who can partner closely with P&L owners, helping them understand what’s working, what’s not, and where change is needed. You’ll be both a trusted advisor and a driver of operational improvements bringing clarity, accountability, and a results-oriented approach to each business you support. The ideal candidate will blend PE or PE-backed operating experience, strong change management skills, and the ability to navigate complexity in small, fast-moving organizations. This role is well-suited to someone scrappy yet sophisticated, able to go deep in the details while maintaining a portfolio-level view. There is considerable upside for growth as we scale our business units and expand our operational footprint. This is a fully remote role; all candidates must be based in the U.S. What You’ll Do Partner with Presidents or business unit leaders of 2–4 SaaS business units to assess business performance and identify areas for improvement Conduct targeted diagnostics to uncover operational bottlenecks, cost inefficiencies, and value-creation levers Guide and support leaders in implementing changes to team structure, processes, and strategy Contribute to GTM strategy refinements, pricing and packaging adjustments, and customer retention initiatives Establish and maintain KPI tracking frameworks tied to EBITDA, gross margin, NRR, and other SaaS metrics Facilitate consistent performance reviews and cross-unit knowledge sharing to raise overall portfolio performance Build trusted relationships with business unit leaders to encourage openness, alignment, and follow-through What You Bring Deep experience operating within B2B SaaS businesses is essential; candidates without SaaS fluency will face a steep learning curve Track record of driving results in PE-backed or multi-entity SaaS portfolios Demonstrated success improving EBITDA through cost efficiency, GTM optimization, and organizational alignment Strong change management orientation, able to lead leaders through strategic, cultural, and operational shifts Financial fluency across SaaS unit economics: CAC, LTV, churn, retention, gross margin Ability to influence without direct P&L ownership, using credibility, data, and insight to drive decisions Comfortable working across multiple companies in fast-paced, high-change environments What Will Help You Stand Out Recognized as both a trusted advisor and a force multiplier for other leaders Experience navigating PE SaaS environments Versatility across product, GTM, finance, and customer experience disciplines Playbook familiarity with value creation in lower middle market or founder-led companies #LI-Remote Please note that we do not accept unsolicited resumes, work on a Corp-to-Corp basis, or engage with non-vetted external agencies. Why Join Us? At Cordance, we believe in taking care of our team members. When you join us, you’ll enjoy a comprehensive benefits package designed to support your health, financial well-being, and work-life balance: Health and Wellness: Comprehensive Health Coverage: Coverage begins on your first day of employment. Retirement Savings: 401K Plan (US): We match 1:1 for the first 3% of contributions and 0.5:1 for the next 2%. Contribute 5% of your salary and get a 4% match. Choose from pre-tax and Roth options. You’re eligible the first of the month after 90 days and immediately vested. RRSP (CAN): We match 1:1 for the first 3% of contributions and 0.5:1 for the next 2%. Contribute 5% of your salary and get a 4% match. Choose from pre-tax and Roth options. You’re eligible the first of the month after 90 days and immediately vested. Paid Time Off: Flexible PTO: Enjoy uncapped paid time off to balance your work and personal life. Parental Leave: 12 weeks paid leave for all employees. Remote Work Support: Monthly Stipend: Receive $75 USD / $140 CAD per month for phone and internet if you work remotely. Holidays: Generous Holiday Schedule: Benefit from an extensive list of holidays to recharge and spend time with loved ones. Join us and be part of a company that values your contributions and well-being from day one! EEOC & ADA Statement: Cordance and its companies provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, creed, sex, nationality, ancestry, national origin, disability status, genetics, protected veteran status, affectional or sexual orientation, gender identity or expression, marital status, or any other characteristic protected by federal, state, or local laws. Cordance and its companies comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Final candidate must be able to pass a background check. To view applicant notices required under federal and state law, please visit: https://cordance.co/applicant-notices/

B2B SaaS
Change Management
Operational Improvements
Financial Fluency
GTM Strategy
Performance Reviews
KPI Tracking
Cost Efficiency
Organizational Alignment
Trusted Advisor
Multi-Entity Management
Leadership
Diagnostics
Customer Retention
Value Creation
Portfolio Management
Direct Apply
Posted 4 months ago

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