Coralogix

Deliver technical presentations, develop custom solutions, and advise customers on observability best practices. | Experience in technical customer-facing roles, solution architecture, and a thorough understanding of the observability market. | Coralogix is a modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on expensive indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics, trace and security events with features such as APM, RUM, SIEM, Kubernetes monitoring and more, all enhancing operational efficiency and reducing observability spend by up to 70%.Solution Architects in Coralogix are key in meeting our customers’ expectations and helping them utilize their observability and security data. We are looking for hard-working, sharp, and humble professionals with proven technical customer-facing experience. Our architects are trusted advisors and consult our customers upon their monitoring, security & observability journey.Solution Architect is a senior-level role expected to professionally and accurately present technical presentations across different personas, from software engineers and DevOps all the way to the C-suite.Key ResponsibilitiesCollaborate with account executives to strategize, prepare, and execute on complex, technical sales cycles.Deliver compelling presentations and product demonstrations that highlight our unique value proposition and the solutions we provide.Oversee the technical aspects of the sales process, including sizing, discovering and Proof of Concepts.⁠Develop custom solutions to bridge any gaps and enhance the core offerings of our product. ⁠Possess a thorough understanding of the Observability market, advising customers on best practices and the most appropriate solutions for their needs.

Manage and optimize customer onboarding, integration, and ongoing technical support for a full-stack observability platform, ensuring customer satisfaction and product adoption. | Extensive technical customer-facing experience, knowledge of log management and observability markets, and ability to handle complex technical integrations and relationships. | Coralogix is a modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on expensive indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics, trace and security events with features such as APM, RUM, SIEM, Kubernetes monitoring and more, all enhancing operational efficiency and reducing observability spend by up to 70%.About The PositionTechnical Account Managers in Coralogix are key in our effort to meet our customer’s expectations and help them utilize their observability and security data in the most efficient way possible.We are looking for hard-working, sharp, and humble professionals with proven technical customer-facing experience.Our Technical Account Managers are trusted advisors and consult our customers upon their monitoring, security & observability journey. This role embodies the critical intersection of very high technical expertise and a focus on customer satisfaction, renewal and expansion.Technical Account Managers are senior-level roles and are expected to professionally and accurately solve problems, show product value and interact across different platforms and types of software, from software engineers and DevOps all the way to the C-suite.ResponsibilitiesSolve customer’s technical problems by adopting the platform, integrating new data and existing integrationsUnderstanding customers technical requirements and business goals to consistently create new artifacts and deliver valueLead the onboarding process, from new integrations, creation of artifacts to trainings and troubleshootingKnow the Log Management / Observability markets well and be able to help customers by using the best technical practices available.Build a successful and ongoing game plan for each customer based on a specific data analysis and customer’s needsEstablishing relationships and engaging with technical counterparts to drive product adoptionConduct QBRs with customers to consistently reflect delivered value and ensure customer’s needsAdvocate internally for customer needs within Coralogix and influence a product development roadmapPartner with the Sales team on renewals, upsells, cross-sells, and expansion opportunities