CORA Group

Provide technical support, training, and customer success management for foodservice POS systems in a fast-paced environment. | Experience with CRM software (Salesforce preferred), basic technical support skills, strong communication, and organizational skills. | Job Description: Customer Success Representative CommonCents - Jonas Software (https://www.ccents.com/) Remote in the USA THE COMPANY Common CENTS™ Solutions is a leading provider of Enterprise Hospitality Solutions to the Healthcare, Senior Living, and Business Dining industries. The corporate office is located in Ridgeland, MS, with a satellite office in Marietta, GA. Common CENTS software systems are designed to provide convenience, increased efficiency, and savings in the foodservice and meal plan operations for healthcare, senior living, and business dining environments. We provide POS systems, cashless campus solutions, meal plan management, patient dining software and more. THE POSITION We are seeking a dedicated professional for the position of Customer Success Representative. The successful candidate will be an integral part of the CCS Team in a high growth organization. This is an exciting opportunity for an individual looking for a fast-paced environment where experience in the food service and or nutrition field is highly regarded. Beyond direct interaction with our customers, this individual will work with internal departments to ensure customer needs are being met in a timely manner. To succeed in this role, this individual must have an intense passion and focus on customer success. JOB RESPONSIBILITIES Reporting to the Director of Customer Success, the core responsibilities of the position are as follows: • Provide timely and efficient application and basic technical support to existing customers via phone, web, or email. • Must be able to multi-task in a face-paced environment, set priorities within time constraints and complete assigned tasks on time. • Must be able to learn and retain knowledge quickly. Problem solving and troubleshooting skills are a must. • Deliver courteous and professional message with the ability to deliver an A+ customer experience • Provide basic training to customers on installed products. • Call case management may require work outside normal business hours. • Participation in our afterhours support on call program. • Other duties as needed. JOB QUALIFICATIONS: • The ideal candidate must have a proven track record of consistently exceeding established measurements for goals and objectives, as well as, integrity and trust, perseverance and a passion for getting the job done. • Knowledge of POS Applications such as Micros/GEMpos is a plus • Preferred candidates will have a strong background in Microsoft windows operating systems. • BS/BA in related field, Business or Technical - recommended but not required • Microsoft SQL knowledge is a plus. • Experience with CRM software is preferred, as extensive use of Salesforce.com required. • Excellent verbal and written communication skills • Strong organizational, time-management, attention to detail and interpersonal skills • Must possess an enthusiastic personality and foster a positive work environment • Work as a team player with a customer-focused attitude Position includes a base salary (based on experience) and is bonus eligible. Company provides computer, mobile phone expense for on-call participation, and bi-monthly expense reimbursements. A comprehensive benefits package is also included. If you feel that you are the Team Player that we are looking for, please submit your resume and a one-page letter stating why you think you are the candidate that we are looking for. As part of Common CENTS’s evaluation, candidates will be required to complete a background information check, prior to any offer being extended. #LI-VL1 Business Unit: CommonCENTS Solutions Scheduled Weekly Hours: 40 Number of Openings Available: 0 Worker Type: Regular More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain. Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service. Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees. Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index. A software company is a valuable asset, and there are many reasons to consider selling it to CORA Group. CORA Group is a leader in mergers and acquisitions, and they have a proven track record of success. In addition, CORA Group respects the autonomy of their acquired companies and allows them to maintain a decentralized model. This allows companies to retain their culture and values while benefiting from the resources of a larger organization.

The Business Development Associate will source and develop the acquisition pipeline by researching industry verticals and identifying acquisition targets. The role involves building relationships with founders and executives of vertical market software businesses and coordinating with the M&A Execution team. | Candidates should have 3+ years of experience in business development, sales, or M&A sourcing, along with strong communication skills. Proficiency in Salesforce, Excel, and PowerPoint is required, and a bachelor's degree is preferred. | Job Description: The Company: Jonas Software is a leading provider of enterprise management software solutions to the Foodservice, Construction, Country & Golf Club, Fitness & Sports, Attractions, Hotels and Resorts, Salon & Spa, Education, Radiology/Laboratory Information Systems and Product Licensing industries. Within these vertical markets, Jonas is made up of 95+ distinct brands in 25+ major vertical markets, which are respected leaders within their own domain. Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service. Jonas Software is the valued technology partner of over 80,000 customers worldwide in more than 30 countries. Jonas employs over 2,500 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia, New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the Toronto Stock Exchange and is part of the TSX 60 Index. The Position: As a Business Development Associate at Jonas Software, you will play a crucial role in sourcing and developing our acquisition pipeline—researching industry verticals, identifying acquisition targets, and building relationships with founders and executives of vertical market software businesses. You will report to the Director of Business Development and work closely with the portfolio’s senior management team. You will be successful in this role if you are a people-person, have solid business acumen, love to continuously learn, and have a passion for creating and maintaining relationships. Financial literacy and an understanding of software and technology businesses are considered assets. What your impact will be: Identify, research, and map software markets to find attractive acquisition targets Develop and execute prospecting campaigns through email, outbound calling, and in-person meetings, while effectively communicating our M&A value propositions Clearly communicate the investment strategy, ensuring the investment process is handled with care and professionalism Continuously research new industries, sub-sectors, and trends to spot emerging opportunities and provide value to the targets you engage with Build and maintain relationships with software founders, owners, and decision-makers Track all interactions, data, and insights in Salesforce, maintaining a disciplined approach to CRM hygiene Analyze outreach performance and iterate on campaigns to improve engagement rates Coordinate with the M&A Execution team to advance qualified opportunities through diligence and deal execution What we’re looking for: You are: A self-starter with excellent prioritization and multitasking abilities who thrives on new challenges and takes initiative A natural relationship builder who enjoys conversations and understands how to connect with founders A curious learner with the ability to quickly understand different business models and industries An organized operator who takes pride in tracking details, setting reminders, and keeping pipelines clean Energized by measurable goals, outreach KPIs, and moving deals forward. Qualifications: 3+ years of experience in business development, sales, or M&A sourcing. Strong written and verbal communication skills with a personable, professional phone manner. Demonstrated ability to conduct research, develop prospect lists, and generate actionable insights. Proficiency in Salesforce, Excel, and PowerPoint; experience with LinkedIn Sales Navigator, Outreach.io, or Apollo is a plus. Bachelor’s degree with strong academic performance. MBA or graduate education is a plus but not required. What we offer: 3 weeks' vacation and 5 personal days Comprehensive Medical, Dental and Vision coverage from your first day of employment Flexible work options (with some work from home options) Business Unit: CORA M&A Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular More About Jonas Software: Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain. Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service. Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60. A software company is a valuable asset, and there are many reasons to consider selling it to CORA Group. CORA Group is a leader in mergers and acquisitions, and they have a proven track record of success. In addition, CORA Group respects the autonomy of their acquired companies and allows them to maintain a decentralized model. This allows companies to retain their culture and values while benefiting from the resources of a larger organization.

Identify and pursue new sales opportunities, build client relationships, deliver presentations, achieve sales quotas, maintain pipeline in Salesforce, and ensure smooth sales-to-support transitions. | 5+ years B2B software sales experience with strong prospecting, negotiation, Salesforce proficiency, and a proven track record of meeting sales quotas. | Job Description: Account Executive BEC Legal System - Jonas Software Remote ABOUT THE ROLE The Account Executive (New Business) will focus on generating new revenue by identifying, qualifying, and closing opportunities with prospective customers. This role is heavily focused on new client acquisition - hunting for opportunities, building relationships, and converting prospects into long-term BEC clients. This role requires a self-starter with strong prospecting, presentation, and closing skills. The Sales Rep will represent BEC’s full portfolio of solutions and services, ensuring that client needs are understood and addressed effectively. Accountabilities & Responsibilities Identify and pursue new sales opportunities through prospecting, cold calling, networking, and lead follow-up. Build and maintain strong relationships with decision-makers at target accounts. Deliver compelling sales presentations and demonstrations tailored to client needs. Work with internal teams to scope solutions and set client expectations. Consistently achieve or exceed assigned sales quotas for new business. Maintain accurate pipeline and activity tracking in Salesforce. Provide timely and accurate sales forecasts. Ensure a smooth transition from sales to post-sale support teams. Represent BEC at industry events, trade shows, webinars, and conferences as needed. Work Conditions Remote / up to 40% travel required ABOUT THE CANDIDATE Qualifications & Experience 5+ years of B2B software sales experience, with a focus on new business acquisition Proven track record of meeting or exceeding sales quotas Strong prospecting and negotiation skills Experience selling in complex or solution-based environments preferred Proficiency with Salesforce or other CRM tools Legal tech industry experience a strong asset Personal Traits A determined self-starter who thrives in a hunter role Strong organizational and time management skills Excellent communication and presentation abilities Resilient, adaptable, and results-oriented High integrity, professionalism, and client focus #VI-LI1 Business Unit: BEC Scheduled Weekly Hours: 40 Number of Openings Available: 1 Worker Type: Regular More About Jonas Software: Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain. Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service. Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60. A software company is a valuable asset, and there are many reasons to consider selling it to CORA Group. CORA Group is a leader in mergers and acquisitions, and they have a proven track record of success. In addition, CORA Group respects the autonomy of their acquired companies and allows them to maintain a decentralized model. This allows companies to retain their culture and values while benefiting from the resources of a larger organization.

The AI Developer will design and implement a robust AI infrastructure to support a new project, focusing on developing and optimizing retrieval-augmented generation systems. They will also collaborate with cross-functional teams to integrate AI capabilities and ensure the security and privacy of AI models and data. | Candidates should have proven experience building production-ready AI infrastructure and strong knowledge of retrieval-augmented generation systems. Proficiency with vector databases and experience with large language models are also essential. | Job Description: Position If you are interested in working for a fun, small development shop that sells software to the wine industry, then we are right for you. If you want the feel of a small company but with the funding security of a large corporation, then we might be what you are looking for. Our ideal candidate would be someone who can immediately impact the team by owning application solutions. We are seeking an experienced AI Developer to build and deploy the infrastructure for a new AI project. The ideal candidate will have a strong foundation in machine learning technologies, with particular expertise in modern large language model (LLM) techniques and frameworks. You will be responsible for developing and implementing AI solutions, including retrieval-augmented generation (RAG), training and fine-tuning models, and working with vector databases. Additionally, you will work with contextual retrieval and hybrid search, and utilize agentic frameworks such as LangChain, LlamaIndex, or Semantic Kernel. Key Responsibilities: Design and implement a robust AI infrastructure to support our new project. Develop and optimize RAG (Retrieval-Augmented Generation) systems. Configure and manage vector databases for efficient similarity search. Implement contextual retrieval and hybrid search solutions. Work with LLM technologies, including fine-tuning and deployment. Build agentic AI systems using modern frameworks. Collaborate with cross-functional teams to integrate AI capabilities. Ensure the security and privacy of AI models and data. Implement LLMOps best practices for model deployment, monitoring, and maintenance. Utilize domain knowledge to tailor LLM solutions to business-specific needs and enhance revalance Develop and implement Named Entity Recognition (NER) systems, including Zero-shot NER techniques Design and implement Text-to-SQL capabilities that leverage LLMs to transform natural language questions into executable SQL queries. Stay up-to-date with the latest advancements in AI technologies and methodologies. Required Skills & Experience: Proven experience building production-ready AI infrastructure. Strong knowledge of Retrieval-Augmented Generation (RAG) systems. Experience working with and fine-tuning Large Language Models (LLMs). Proficiency with vector databases (e.g., Pinecone, Weaviate, Milvus). Hands-on experience with contextual retrieval and hybrid search techniques. Working knowledge of agentic frameworks such as LangChain, LlamaIndex, or Semantic Kernel. Strong programming skills in Python and relevant ML libraries. Experience with cloud infrastructure deployment (AWS, GCP, or Azure). Excellent problem-solving skills and the ability to work independently and as part of a team. Strong communication skills and the ability to convey complex technical concepts to non- technical stakeholders. Knowledge of security best practices for AI applications, including data protection, access control, and monitoring. Familiarity with LLMOps practices, including model deployment, monitoring, and maintenance. Experience with Named Entity Recognition (NER) systems, including Zero-shot NER. Preferred Qualifications: Degree in Computer Science, Machine Learning, or a related field. 3+ years of experience in ML/AI development roles. Contributions to open-source AI projects. Experience with prompt engineering and LLM evaluation metrics. Familiarity with containerization and microservices architecture. Experience with modeling and large-scale data processing tools such as PyTorch, TensorFlow, scikit-learn, Spark MLLib, PySpark, MxNet, numpy, scipy, etc. Knowledge of data preprocessing techniques and tools such as Hadoop, Spark, etc. Familiarity with natural language processing (NLP) and computer vision for generative AI applications Experience with adversarial risk assessment and mitigation. Understanding of ethical AI practices and responsible AI deployment Business Unit: Innovative Computer Solutions Inc Scheduled Weekly Hours: 40 Number of Openings Available: 1 Worker Type: Regular More About Jonas Software: Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain. Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service. Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60. A software company is a valuable asset, and there are many reasons to consider selling it to CORA Group. CORA Group is a leader in mergers and acquisitions, and they have a proven track record of success. In addition, CORA Group respects the autonomy of their acquired companies and allows them to maintain a decentralized model. This allows companies to retain their culture and values while benefiting from the resources of a larger organization.