Control Risks

Reviewing and investigating safety reports related to minors, documenting findings, and collaborating with teams to ensure safety protocols. | Experience in trust & safety or behavioral investigations, familiarity with open-source research, strong communication skills, and a related degree or practical experience. | The Minor Safety Analyst plays a crucial role in safeguarding vulnerable users by meticulously reviewing and processing reports related to safety and abusive incidents that may pose a risk to minors. This position involves conducting thorough open-source and in-platform investigations to pinpoint harmful behaviors, identify threat actors, and assess potential risks. The analyst manages high-volume analytical workflows, ensuring that all findings are documented with precision while adhering to strict deadlines. They create clear and concise written summaries and investigative reports for both internal teams and client stakeholders. In addition, analysts work collaboratively with cross-functional teams to ensure safety requests are handled efficiently and according to established protocols. Review and process abuse and safety incident reports, particularly those involving potential harm to minors, while following established operational procedures. Conduct open-source and in-platform investigations into behavioral abuse and threat actors to identify techniques, context, and impact. Support analytic workflows by documenting findings clearly, meeting deadlines, and maintaining a high standard of accuracy and consistency. Produce concise written summaries, briefings, and investigative reports for internal and client stakeholders. Collaborate with team members, cross-functional partners, and vendor teams to ensure requests are processed efficiently and accurately. Contribute to continuous improvement of investigative workflows and knowledge resources. Participate in team training sessions, shadowing, and peer review to build professional expertise and investigative capability. 1-2 years of experience in trust & safety, behavioral abuse investigations, or related intelligence/research work. Familiarity with open-source research (OSINT), social media investigations, or online risk analysis. Strong written and verbal communication skills with the ability to present findings clearly and objectively. Understanding of online behavioural threats, influence operations, or content-moderation principles preferred. Demonstrated ability to manage multiple cases under tight timelines and maintain attention to detail. Working knowledge of the intelligence or investigative lifecycle, including data validation and source evaluation. Bachelor’s degree in a related field (e.g., International Relations, Criminology, Cybersecurity, or Communications) or equivalent practical experience. Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer. We operate a discretionary bonus scheme that incentivizes, and rewards individuals based on company and individual performance. Control Risks supports hybrid working arrangements, wherever possible, that emphasize the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working. Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer. Medical Benefits, Prescription Benefits, FSA, Dental Benefits, Vision Benefits, Life and AD&D, Voluntary Life and AD&D, Disability Benefits, Voluntary Benefits, 401 (K) Retirement, Nationwide Pet Insurance, Employee Assistance Program. As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process. The base salary range for this position is $65000-75000 per year. Exact compensation offered may vary depending on job-related knowledge, skills, and experience. Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs. Control Risks participates in the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates. For more information on E-Verify, please visit www.uscis.gov.

Oversee global background check programs, implement advanced vetting technologies, and collaborate across departments to ensure trust and security in talent acquisition. | Requires over 4 years in security or risk management, experience with enterprise-level screening platforms like Socure, and strong analytical and collaborative skills. | Job Description: • Control Risks is seeking a highly organized and security-focused Program Manager for a temporary 6-month role to collaborate with our client's Global Backgrounds and Talent Diligence program. • This position will be tasked with safeguarding the client's talent pipeline from sophisticated fraudulent applicants and state-sponsored threats. • The focus will be on the implementation of advanced vetting technologies and enhancing our diligence framework to ensure hiring is conducted with maximum trust. • Fraud & Identity Mitigation: Spearhead the adoption of Identity Verification (IDV) controls and Enhanced Talent Diligence protocols to identify and prevent fraudulent applicants, particularly those suspected of being linked to DPRK-affiliated threats. • H1 Project Execution: Lead the effective deployment and refinement of the Socure integration and other screening tools to enhance vetting rigor while maintaining swift onboarding processes. • Program Oversight: Oversee the day-to-day operations of the Global Background Check program, ensuring that vendor service level agreements (SLAs) are adhered to and all background checks are executed with complete accuracy. • Cross-Functional Partnership: Serve as the primary Directly Responsible Individual (DRI) for the Backgrounds function, collaborating closely with Security Engineering, Legal, and Talent Acquisition to refine our global "trust" standards. • Reporting & Analytics: Ensure the integrity of data for the Backgrounds program by delivering weekly metrics on throughput, risk detection, and vendor performance. Requirements: • Security Program Expertise: Over 4 years of experience in security operations, risk management, or background investigations, demonstrating a proven ability to manage intricate workflows. • Fraud Detection Mindset: Knowledge of advanced applicant fraud techniques and hands-on experience with IDV (Identity Verification) technology for verifying remote candidates. • Project Management Rigor: Proven experience in leading technical deployments (such as Socure, Checkr, or similar screening platforms) in an enterprise setting. • Analytical Depth: Proficient in auditing large datasets to identify anomalies and possessing the communication skills necessary to convey those findings into actionable security policies. • High Agency: Comfortable in a dynamic environment and capable of making critical decisions regarding candidate eligibility in alignment with internal risk tolerance. • Collaborative Influence: Skilled at collaborating with various departments to address complex identity and vetting issues.**Additional Desirable Skills:** • Experience with DPRK-specific threat actor patterns or intricate state-sponsored "work-from-home" fraud schemes. • Previous experience in a highly regulated financial services or cryptocurrency environment. • Understanding of global privacy regulations (GDPR, CCPA) as they pertain to background screening and data retention. Benefits: • Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer. • We operate a discretionary bonus scheme that incentivizes, and rewards individuals based on company and individual performance. • Control Risks supports hybrid working arrangements, wherever possible, that emphasize the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working. • Medical Benefits, Prescription Benefits, FSA, Dental Benefits, Vision Benefits, Life and AD&D, Voluntary Life and AD&D, Disability Benefits, Voluntary Benefits, 401 (K) Retirement, Nationwide Pet Insurance, Employee Assistance Program. • As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.

The Senior Consultant will manage the portfolio for one of the largest global accounts, serving as the primary point of contact for service delivery. Responsibilities include driving global account consistency, overseeing program financials, and identifying opportunities for account growth. | Candidates should have 5-7 years of experience in global program management or consulting, with a focus on risk or security. A bachelor's degree is required, and PMP certification is preferred. | This role may be based in Washington DC, San Francisco, or Los Angeles. We are seeking a highly motivated, detail oriented, business-minded Senior Consultant to serve as the Global Program Manager for one of Control Risks’ flagship technology clients. This client-facing role requires operational diligence, strong communication skills, productive problem-solving orientation and proven experience in project and stakeholder management. As a Senior Consultant within our Embedded Consulting Services practice, you will act as the main operational liaison between our client and internal global teams. You will oversee operational alignment, manage embedded consulting teams, and drive program success while identifying opportunities to expand our value within the client organization. The ideal candidate will have experience managing contingent workforce, vendors, and staffing models from global account management and client relations. Tasks and responsibilities Responsibilities include, but are not limited to: Manage the portfolio for one of our largest global accounts, serving as the primary point of contact for service delivery. Proactively set and manage stakeholder expectations, foster strong client relationships, collaborate closely with Team Leads, and resolve program challenges. Drive global account consistency across five teams, developing scalable processes that balance global standards with local regulatory requirements, in areas such as talent acquisition, onboarding, performance management, 24/7 coverage, and expense operations. Partnering closely with the relevant Team Leads to provide operational leadership to a geographically dispersed team of embedded consultants, fostering a culture of excellence, accountability, and innovation. In partnership with Talent Acquisition HR, and relevant Team Leads, lead the hiring processes to attract, onboard, and develop top-tier talent aligned with client needs and organizational values. Develop standardized frameworks that drive professional development, performance management, and succession planning within the program team. Leads QBR presentation development and coordinates consistent and timely delivery schedule. Also responsible for ensuring account programmatic and personnel level performance metrics are consistently tracked and included in QBR's and other client reporting opportunities. Lead cross-functional collaboration across global internal teams to ensure alignment with and the successful delivery of program objectives. Oversee all aspects of the program financials, including budgeting, expense processing, billing, and contract renewals, ensuring profitability and compliance. Identify and pursue opportunities for account growth, including upselling, cross-selling, and expanding service scope. Lead proposal development and RFP responses, contributing to strategic business development initiatives. Leverage data-driven insights to inform decision-making and enhance client outcomes. 5 - 7 years of progressive experience in global program management, client services, or consulting, with a focus on risk, security, or professional services. Demonstrated success in managing complex client relationships and leading high-performing teams across international markets. Willingness to work across multiple time zones is a must. Strong business acumen, with experience in financial oversight, strategic planning, and contract management. Exceptional communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels. PMP or equivalent certification preferred. Bachelor’s degree required, advanced degree or relevant certifications a plus. Willingness to travel domestically and internationally up to 25%. The base salary range for this position is $115,000-$125,000 per year. Exact compensation offered may vary depending on job-related knowledge, skills, and experience. Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs. Control Risks participates in the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates. For more information on E-Verify, please visit www.uscis.gov. Control Risks offers competitively positioned compensation and benefits package that is transparent and summarized in the full job offer. Control Risks supports hybrid working arrangements, wherever possible, that emphasize the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working. Medical Benefits, Prescription Benefits, FSA, Dental Benefits, Vision Benefits, Life and AD&D, Voluntary Life and AD&D, Disability Benefits, Voluntary Benefits, 401 (K) Retirement, Nationwide Pet Insurance, Employee Assistance Program. As an equal opportunity employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.

The Associate Director will lead and manage consulting engagements focused on insider risk management, ensuring high-quality deliverables and client satisfaction. This role also involves developing insider risk management programs and conducting assessments to enhance client capabilities. | Candidates must have a bachelor's degree and over 10 years of relevant experience in insider risk and security management. Strong project management and client relationship skills are essential, along with the ability to lead teams and deliver executive briefings. | This role may be based in NYC or Washington DC. We seek a skilled expert in the high-risk crisis response topics of insider risk, corporate espionage and IP theft mitigation, threat management, and protective intelligence to join our expanding team. The role of Associate Director is that of a fee-earning consultant who will be expected to market, sell and deliver end-to-end consulting projects that include the full spectrum of insider risk management from prevention, identification, response, investigation and remediation. Some of these projects will include insider risk management program (IRMP) assessments, IRMP development, strong multi-disciplinary collaboration within the Control Risks and client environments, high-quality investigative and analytical deliverables, training development and facilitation, executive briefings, and crisis management exercise development and facilitation. The ideal candidate will have a strong background in private industry insider risk mitigation, experience in establishing an insider risk management program, security and risk management, and team management, with the ability to effectively collaborate with client stakeholders across multiple functions. Tasks and responsibilities Work with team members and independently on consulting engagements of diverse scope and complexity consistent with industry best practices and drawing on personal experiences. Specifically: Simultaneously lead and manage client engagements, offer solutions to complex insider risk matters and develop quality deliverables Lead and manage a team of junior insider risk professionals, ensuring all deliverables meet client expectations and industry best practices Manage a broad range of crisis and security consulting projects, including client relationship management Conduct assessments on insider risk capabilities and programs Develop policies, processes, and workflows for preventing, detecting investigating, and mitigating insider risks. Recommend metrics and report enhancements to measure the effectiveness of the program Oversee and support complex insider threat issues and investigations, providing high-level guidance and analysis Ensure insider risk detection, analysis, and mitigation strategies align with the client’s security objectives Deliver executive briefings independently and as a member of a team Provide regular high-quality briefings, reports, and recommendations to senior leadership and key stakeholders Maintain strong relationships and collaboration with key client stakeholders to develop proactive insider threat prevention and detection strategies Continuously assess and enhance insider threat methodologies, workflows, and technologies to optimize effectiveness Develop and facilitate training Actively market our expertise through speaking engagements, thought leadership, article contribution, industry group participation and partner channel support Conduct business development activities including client meetings and outreach, proposal development and speaking events Independently secure new business as a senior seller servicer Serve as an ambassador for broader consulting services Maintain strict confidentiality and professionalism in all investigative and advisory activities Knowledge and experience Bachelor’s degree in related field 10+ years of relevant work experience in insider risk, security and risk management, and information security, with extensive hands-on experience in insider risk management and mitigation and incident response. Insider risk management experience in the private sector and establishing programs Strong experience working across private sector business functions, initiating collaboration among key stakeholders and managing relationships Experience with mitigating IP theft and corporate espionage Excellent client relationship and project management skills Proven track record managing teams either in an in-house or consulting environment Superior verbal and written communications; candidate must be comfortable speaking in front of large and senior executive audiences Understand the human and cultural aspect of insider risk Ability to travel up to 50% of the time and on short notice Experience working in counterintelligence, human intelligence or law enforcement preferred Experience applying change management programs to IRMPs preferred Diverse background in security and risk management preferred Qualifications and specialist skills Ability to work extended hours including weekends and evenings Ownership and accountability to drive success both within the team and across Control Risks The ability to multi-task and balance competing requirements, including client-facing, business development related and internal matters Creative and analytical problem-solving skills Confident, solution-oriented and with a positive attitude A high level of integrity, loyalty and discretion Behaviors All employees are expected to display behaviors reflective of our company values: Integrity and Ethics, Collaboration and Teamwork, Commitment to People and Professionalism and Excellence. The base salary range for this position in Washington DC is $140,000-$150,000 per year. The base salary range for this position in New York City is $145,000-$155,000 per year. Exact compensation offered may vary depending on job-related knowledge, skills, and experience. Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs. Control Risks participates in the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates. For more information on E-Verify, please visit www.uscis.gov. Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer. Control Risks supports hybrid working arrangements, wherever possible, that emphasize the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working. Medical Benefits, Prescription Benefits, FSA, Dental Benefits, Vision Benefits, Life and AD&D, Voluntary Life and AD&D, Disability Benefits, Voluntary Benefits, 401 (K) Retirement, Nationwide Pet Insurance, Employee Assistance Program. As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.

The Analyst will lead operational delivery of open-source intelligence investigations and collaborate with regional teams to produce intelligence products for clients. They will also provide tactical insights and ensure standardization of intelligence output across global engagements. | Candidates should have 3-5 years of experience in threat intelligence and a graduate degree in a related field. They must possess deep investigative skills and a strong understanding of the intelligence cycle and its application in security contexts. | An Analyst on Control Risks' Online Threat Intelligence (OTI) team will: Conduct and lead operational delivery of open-source intelligence investigations. Work with the regional OTI team in scoping, delivering and peer reviewing intelligence product for our clients. Work with the team leadership to ensure effective team coordination, both within region and with other OTI regional hubs across our 24/7 intelligence function. Tasks and responsibilities Intelligence Assessments Lead on complex intelligence investigations, utilizing a broad range of sources to provide analytical conclusions and advice to our clients. Take a lead role in organizing, conducting and reviewing threat monitoring deliverables and threat and exposure assessments. Lead and deliver person of interest assessments (POI), utilizing open sources to measure the intent and capability of online threat actors to cause harm to our clients. Provide tactical level insights to our clients related to their threat environment and broader industry trends. Produce high-quality written analysis in a time-sensitive manner. Work collaboratively across regional delivery teams, ensuring standardization of intelligence output for global engagements. Innovate and provide engaging solutions to the objectives of different stakeholders. Work with regional OTI leadership to identifying opportunities for methodology development. Consulting responsibilities Hold scoping conversations with existing and prospective clients as a subject matter expert. Provide insight into how OTI deliverables can bring value to our clients. Provide client ready proposals that address the needs of our clients across the range of OTI deliverables. Support the regional threat intelligence leads in the coordination and of the regional team. Brief external stakeholders on intelligence product, including key findings, analysis and recommended mitigation actions for our clients. Innovate and provide engaging solutions to the challenges of our clients, proactively anticipating their security needs. Develop an understanding of the broader complimentary offerings of other teams within Digital Risks. Operations and Business Management Provide a key role in ensuring adherence to KPI metrics, using those insights to inform operational and commercial decisions. Serve as a key point of contact for training and peer reviewing junior team members in the production of high quality timely deliverables. Adhere to all SOPs and operational requirements of the team. Ensure that all policies are maintained and followed throughout. Candidates must be legally authorized to work in the US on a permanent basis without sponsorship. Candidates must possess unrestricted US work authorization. Three to five years’ experience in a threat intelligence role, with primary responsibility for running complex intelligence investigations. Deep investigative experience in identifying and analyzing information from open sources, social media and deep and dark web avenues. Track record of facilitating client relationships with intelligence and security subject matter experts. Experience of conducting business development opportunities including scoping conversations, briefings and development of proposals. Demonstrable experience of coordinating intelligence product, including collection planning and reviewing intelligence output from peers. Developed understanding of the interaction between threatening online behavior and physical security incidents. A strong understanding and practical knowledge of the intelligence cycle, source evaluation and techniques used to ensure objectivity, actionability and relevance of intelligence product. Graduate degree in Security Studies, Intelligence, Threat Intelligence or related fields. Preferred: Knowledge of additional non-English languages. The base salary range for this position is $90,000-$95,000 per year. Exact compensation offered may vary depending on job-related knowledge, skills, and experience. Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs. Control Risks participates in the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates. For more information on E-Verify, please visit www.uscis.gov. Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer. Control Risks supports hybrid working arrangements, wherever possible, that emphasize the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working. Medical Benefits, Prescription Benefits, FSA, Dental Benefits, Vision Benefits, Life and AD&D, Voluntary Life and AD&D, Disability Benefits, Voluntary Benefits, 401 (K) Retirement, Nationwide Pet Insurance, Employee Assistance Program. As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.

The Associate Director will lead and manage consulting engagements related to insider risk, ensuring high-quality deliverables and client satisfaction. They will also develop insider risk management programs and conduct assessments to enhance client security objectives. | Candidates should have over 10 years of experience in insider risk and security management, with a strong background in private sector risk mitigation. Excellent communication and project management skills are essential, along with the ability to collaborate with various stakeholders. | This role may be based in NYC or Washington DC. We seek a skilled expert in the high-risk crisis response topics of insider risk, corporate espionage and IP theft mitigation, threat management, and protective intelligence to join our expanding team. The role of Associate Director is that of a fee-earning consultant who will be expected to market, sell and deliver end-to-end consulting projects that include the full spectrum of insider risk management from prevention, identification, response, investigation and remediation. Some of these projects will include insider risk management program (IRMP) assessments, IRMP development, strong multi-disciplinary collaboration within the Control Risks and client environments, high-quality investigative and analytical deliverables, training development and facilitation, executive briefings, and crisis management exercise development and facilitation. The ideal candidate will have a strong background in private industry insider risk mitigation, experience in establishing an insider risk management program, security and risk management, and team management, with the ability to effectively collaborate with client stakeholders across multiple functions. Tasks and responsibilities Work with team members and independently on consulting engagements of diverse scope and complexity consistent with industry best practices and drawing on personal experiences. Specifically: Simultaneously lead and manage client engagements, offer solutions to complex insider risk matters and develop quality deliverables Lead and manage a team of junior insider risk professionals, ensuring all deliverables meet client expectations and industry best practices Manage a broad range of crisis and security consulting projects, including client relationship management Conduct assessments on insider risk capabilities and programs Develop policies, processes, and workflows for preventing, detecting investigating, and mitigating insider risks. Recommend metrics and report enhancements to measure the effectiveness of the program Oversee and support complex insider threat issues and investigations, providing high-level guidance and analysis Ensure insider risk detection, analysis, and mitigation strategies align with the client’s security objectives Deliver executive briefings independently and as a member of a team Provide regular high-quality briefings, reports, and recommendations to senior leadership and key stakeholders Maintain strong relationships and collaboration with key client stakeholders to develop proactive insider threat prevention and detection strategies Continuously assess and enhance insider threat methodologies, workflows, and technologies to optimize effectiveness Develop and facilitate training Actively market our expertise through speaking engagements, thought leadership, article contribution, industry group participation and partner channel support Conduct business development activities including client meetings and outreach, proposal development and speaking events Independently secure new business as a senior seller servicer Serve as an ambassador for broader consulting services Maintain strict confidentiality and professionalism in all investigative and advisory activities Knowledge and experience Bachelor’s degree in related field 10+ years of relevant work experience in insider risk, security and risk management, and information security, with extensive hands-on experience in insider risk management and mitigation and incident response. Insider risk management experience in the private sector and establishing programs Strong experience working across private sector business functions, initiating collaboration among key stakeholders and managing relationships Experience with mitigating IP theft and corporate espionage Excellent client relationship and project management skills Proven track record managing teams either in an in-house or consulting environment Superior verbal and written communications; candidate must be comfortable speaking in front of large and senior executive audiences Understand the human and cultural aspect of insider risk Ability to travel up to 50% of the time and on short notice Experience working in counterintelligence, human intelligence or law enforcement preferred Experience applying change management programs to IRMPs preferred Diverse background in security and risk management preferred Qualifications and specialist skills Ability to work extended hours including weekends and evenings Ownership and accountability to drive success both within the team and across Control Risks The ability to multi-task and balance competing requirements, including client-facing, business development related and internal matters Creative and analytical problem-solving skills Confident, solution-oriented and with a positive attitude A high level of integrity, loyalty and discretion Behaviors All employees are expected to display behaviors reflective of our company values: Integrity and Ethics, Collaboration and Teamwork, Commitment to People and Professionalism and Excellence. The base salary range for this position in Washington DC is $140,000-$150,000 per year. The base salary range for this position in New York City is $145,000-$155,000 per year. Exact compensation offered may vary depending on job-related knowledge, skills, and experience. Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs. Control Risks participates in the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates. For more information on E-Verify, please visit www.uscis.gov. Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer. Control Risks supports hybrid working arrangements, wherever possible, that emphasize the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working. Medical Benefits, Prescription Benefits, FSA, Dental Benefits, Vision Benefits, Life and AD&D, Voluntary Life and AD&D, Disability Benefits, Voluntary Benefits, 401 (K) Retirement, Nationwide Pet Insurance, Employee Assistance Program. As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.

The HR Coordinator provides essential operational and day-to-day HR support, serving as a key contact for managers and employees. This role collaborates with the HR team and business leaders to maintain a positive employee experience throughout all stages of the employee lifecycle. | Candidates should have a Bachelor's degree or 2 years of relevant HR experience, with fluency in English required. Preferred qualifications include relevant certifications, experience with HR information systems, and fluency in Spanish. | The HR Coordinator supports the Americas HR team by providing essential operational and day-to-day HR support. This role serves as a key contact for managers and employees, offering guidance on policies, onboarding, and routine employee matters. Focused on delivering consistent HR support, the HR Coordinator assists with local and regional projects, ensuring processes run smoothly and efficiently. This role collaborates with the rest of the HR team and with business leaders to maintain a positive employee experience throughout all stages of the employee lifecycle. Tasks and responsibilities Advice and talent support Build strong working relationships with employees at all levels, providing guidance on HR policies and related issues to promote understanding and ensure clear communication of good HR practices. Support the business in implementing change initiatives, including redundancies and adjustments to terms and conditions, where appropriate. Support implementation of our global and regional initiatives at the local level to measurably improve engagement and retention, thereby empowering managers and employees with tools to take greater ownership of their engagement. Participate in cross-functional projects as needed to enhance the overall HR function (e.g., HR processes, policies, training). Work with leaders and employees to identify, establish and maintain a positive work environment and authentically welcoming culture that encourages diversity, inclusion and belonging. Collaborate closely with the Talent Development Manager to ensure the local training programs are implemented in line with the regional training agenda. Operations Ensure accurate employee data in all core HR systems by making timely updates and maintaining accountability. Administer payroll functions for joiners, movers, leavers and all pay exceptions. Demonstrate customer focus and a commitment to seamless service for the business by responding promptly to all emails and queries while delivering high quality, accurate work. Support employee relations cases that arise in country, including but not limited to performance improvement plans, investigations, disciplinary actions and long-term illness and grievances, in partnership with external labor lawyers and guided by the Lead HRBP, HR Senior Manager and/or Regional HR Director, Assist with performance management procedures. Ensure labor compliance is maintained and partner with our labor lawyers, as needed. Maintain compliance records and submit required filings for local jurisdictions, such as government and state compliance reports. Manage day-to-day HR operations, including benefits administration, leave administration and onboarding/offboarding/movers. Serve as the primary point of contact for employees with benefits-related questions and issues. Act as the liaison between employees and insurance providers. Track and process invoices and purchase orders for all HR expenses, including but not limited to benefits, external advisors in labor law and immigration lawyers. Employee lifecycle Ensure an engaging employee experience through the effective onboarding and orientation of new joiners. Be accountable for immigration documentation and renewal of relevant documentation for foreign employees. Manage employee exits while capturing valuable insight and making recommendations for improvements. Manage and coordinate health and welfare cases, including parental leave and long-term absences, while liaising with employees, the HR team and the payroll team, as needed. Manage the mover process as required locally, ensuring that HR systems are accurately updated in a timely manner. Knowledge and experience Fluency in English Bachelor's degree OR 2 years of relevant HR experience Preferred: Relevant certifications (e.g. aPHR, SHRM-CP, etc.) Preferred: Experience using HR information systems and Microsoft Office Preferred: Experience working within a diverse, international environment Preferred: Previous HR operations experience Preferred: Fluency in Spanish Qualifications and specialist skills Able to actively listen, communicate, network, engage with and influence people at all levels of the organization, building strong working relationships with managers. Able to identify when an issue needs to be escalated. Able to demonstrate a high level of credibility, integrity, resilience and customer service. Able to work flexibly and respond to changing business priorities. Able to meet deadlines while maintaining strong attention to detail. Affinity for using data and analytics to develop insights, drive decisions and measure impact. Highly collaborative, a team player who is willing to help others. Demonstrate sound judgment and discretion. Demonstrates a learning mindset and is open to giving/receiving feedback. Highly proficient with Excel and some exposure to Copilot or PowerBI Behaviors All employees are expected to display behaviors reflective of our company values: Integrity and Ethics, Collaboration and Teamwork, Commitment to People and Professionalism and Excellence. The base salary range for this position is $55,000-$65,000 per year. Exact compensation offered may vary depending on job-related knowledge, skills, and experience. Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs. Control Risks participates in the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates. For more information on E-Verify, please visit www.uscis.gov. Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer. Control Risks supports hybrid working arrangements, wherever possible, that emphasize the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working. Medical Benefits, Prescription Benefits, FSA, Dental Benefits, Vision Benefits, Life and AD&D, Voluntary Life and AD&D, Disability Benefits, Voluntary Benefits, 401 (K) Retirement, Nationwide Pet Insurance, Employee Assistance Program. As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.