2 open positions available
Leading and developing a team of sales professionals to acquire energy efficiency projects and meet sales targets. | Minimum 10 years of consultative sales experience, sales management experience, industry knowledge in energy or related fields, and strong leadership and analytical skills. | Company Overview As the nation's largest producer of clean, carbon-free energy, Constellation is a company purposely-built to meet the challenges of the climate crisis. Constellation has been the leader in clean energy production for more than a decade and we are growing our company and capabilities. Now, we're accelerating, speeding our low-carbon or no-carbon power to more people in more places, day and night, providing our customers and communities with options to buy, manage and use energy as part of their decarbonization mission. The race is on to confront the climate crisis and Constellation is ready to meet the challenge. Come join us as we lead energy, together. TOTAL REWARDS Constellation offers a wide range of benefits and rewards, designed to help our employees thrive professionally and personally. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program; comprehensive medical, dental and vision benefits, including a robust wellness program; paid time off for vacation, holidays and sick days; and much more. Expected salary range of $159,300 to $177,000, varies based on experience, along with comprehensive benefits package that includes commission and 401(k). LOCATION This role offers the flexibility to be based remotely within the eastern or central United States and will require travel across the country, with a concentration in IL, OH, MI, IN, PA, TN, MD, NJ, & WV. Our ideal candidate will live in near a major airport in the Great Lakes Region, Mid-West, or Mid-Atlantic region and/or near one of our office locations, for a hybrid work structure. This position requires at least 60% travel across the country, to meet with direct reports, clients, leadership, and prospects in person. Travel expenses, including mileage, are covered by Constellation’s standard travel policy. Primary Purpose Of Position The Senior Manager of Sales will report to the Executive Director of Regional Sales. They will lead a team of Business Development Managers (BDMs) and be responsible for developing and executing acquisition of new Energy Efficiency focused Infrastructure Renewal and Building Upgrade & Improvement projects and ensuring alignment with our key initiatives and growth objectives. This individual will lead a team of outside sales executives and be responsible for empowering them to develop a best-in-class sales experience for customers while maximizing relationships and achieving our sales goals. The Senior Manager of Sales will directly supervise a team of regional, territory-based sales professionals positioned across the Eastern and Central United Sates, focused on government and S.L.E.D / M.U.S.H market verticals. In addition to managing the day-to-day sales activity, the Senior Manager will also be responsible for driving the BDMs’ territory development and customer engagement by participating in in-field support with sales executives during customer meetings and providing mentorship to the team to ensure they remain committed to a consultative solutions sales approach. They will leverage sales expertise and strong, existing relationships to coach BDM’s and enhance the team’s ability to meet and exceed sales goals. This role will drive proactive, new business development and enhance our go-to-market strategy tailored to the specific geographic territory/market. Additionally, they will manage the sales overhead budget and ensure sales metrics and KPIs are on-target. Primary Duties And Accountabilities • Manages/leads the following aspects of new business development: • Provide general management, oversight and guidance to a team of BDMs. • Drive BDM’s sales performance, pipeline development, and relationship management within the team’s defined geographic territories • Assure adequate support and resources are available to sales team. • Guide BDMs by demonstrating effective personal attitude, leadership and professional conduct. • Manages a professional team of diverse Business Development Managers that focus primarily on the prospecting, cultivation, and acquisition of new Energy Efficiency focused Infrastructure Renewal and Building Upgrade & Improvement projects. • Develop and implement enhanced sales strategies in alignment with a consultative sales model. • Regularly lead routine pipeline reviews with sales team for validity, review and assist with team’s proposals and sales presentations and provide sales executives support during customer meetings. • Drive team to enhance their visibility within their territory through cultivation of a network of prospects, clients, and business contacts in their geography. • Coaches and mentors a team consisting of various levels of knowledge and ability. Training and education of the team is essential - Ensures team is stays abreast of industry and market trends, regulatory changes, and other evets that impact the business. • The Senior Manager will have responsibility for administratively governing the team, including performance reviews, salary planning, interviewing, hiring / firing and general administration. • Reporting and Analysis- Create and manage sales forecasts and performance to forecast. Track and monitor team and individual pipeline metrics. Prepare regular reports on sales performance and other key metrics. Present findings and recommendations to Sr leadership team. Leverage CRM system to pull insights and compile data & analytics to identify opportunities for improvement or growth. • Directly partners with Project Development, Engineering, & Construction Project Management Leadership to ensure technical proposal and presentation details are aligned to customers needs and delivered in a timely manner. Post, contract award, collaborates with internal partners to ensure ongoing customer needs are satisfied and project installations are being completed on-time, within budget, and to the customer’s satisfaction. Minimum Qualifications • Bachelor's degree and a minimum of 10 years of consultative, solutions-based sales experience in one of the following industries: • Energy Savings Performance Contracting (ESPC), Facility Infrastructure Upgrades, commercial construction, Energy as a Service, Mechanical Contracting (design/build), Energy Efficiency Solutions, Sustainability-based Infrastructure Projects, Facility-based Sustainability Projects, and/or Original Equipment Manufacturers. OR • Experience selling in other industries but possesses an established executive level contact base (rolodex) within school districts, higher education, healthcare, and/or federal, state, or local governments (S.L.E.D/ M.U.S.H. markets) • Or equivalent combination of education and relevant experience • Prior Sales Management experience in a solutions-based or consultative sales environment, required. • Strong leadership, coaching, and professional development skills with track record for cultivating high-performing teams. Experience in leading, directing, supervising, training employees, assigning and directing work, conducting performance appraisals, disciplining employees, and addressing complaints and resolving personnel problems • Proven history of success in a solutions-based, consultative sales role, including: • Successful track record of effectively developing and managing a defined sales territory and meeting and/or exceeding annual sales quotas • Demonstrated success in originating, negotiating and closing complex sales transactions • Possess conceptual selling skills accompanied by a strong financial/business acumen • Proven ability to develop, cultivate, maintain and leverage contact networks and business relationships, including C-suite level executives • Strong analytical skills with the ability to interpret sales data and market trends • Ability to develop and execute sales forecasts and strategic sales plans • Superior interpersonal and group presentation skills are essential for success in this role. • Effective written and oral communication skills and the ability to write reports, business correspondence and customer presentations • Experience in handling high demand situations where tact and cooperation are crucial to cost-effective operations • Excellent planning and organizational skills • Experience utilizing a CRM platform • Proficiency with MS Office Suite • Candidate must have the ability to speak, read and write English. Preferred Qualifications • 4+ years of Sales Management experience, highly preferred • In depth understanding of building and mechanical infrastructure, technologies and systems • Sales experience in the areas of Energy Savings Performance Contracting (ESPC), Facility Infrastructure Upgrades, Energy Efficiency, Energy as a Service, Renewable Energy Technologies, and Sustainability Initiatives, preferred • Experience managing sales cycles exceeding twelve (12) months • Formalized sales training program via Sandler, Miller Heiman or similar program • Experience utilizing Microsoft Dynamics 365, or similar CRM system
Manage day-to-day retail operations workflow, resolve customer issues, collaborate cross-functionally, support system testing and process improvements, and ensure compliance with policies. | Bachelor's degree with 2+ years experience (Analyst II) or 3+ years (Analyst III), strong computer skills, effective communication, and preferably retail energy industry experience with CRM and billing systems. | Who We Are As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute. Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things and help fight climate change. Join us to lead the clean energy future. TOTAL REWARDS Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program; comprehensive medical, dental and vision benefits, including a robust wellness program; paid time off for vacation, holidays, and sick days; and much more. • This Analyst role can be filled at Analyst II, or Analyst III level. Please see minimum qualifications list below for each level*********************************** Analyst II Level - $63,000 - $70,000 Analyst III Level - $83,700- $96,000 Ranges are per year based on experience, along with a comprehensive benefits package that includes bonus and 401K Primary Purpose Of Position Constellation is seeking a qualified professional with proven experience and results to join our Retail Operations team as an Analyst role. The Analyst role position within Retail Operations is responsible for monitoring and executing day-to-day workflow activities as well as managing medium to complex exception handling activities while meeting service level agreements with internal and external customers. The Analyst role is responsible for subject matter expertise and problem resolution in the assigned business function areas. The Analyst role will directly collaborate with team members, project groups, Information Technology, and cross functional teams to support changing business needs, including system testing and peer training on new projects/technology. Primary Duties And Accountabilities • Ensure Effortless Customer Experience Performing Operational Duties: (Operational Excellence) Responsible for one or more of the following functions of the order to cash process: managing data used to ensure competitive pricing and accurate billing for customers while minimizing risk to Constellation; enrolling customers with the utility to ensure they have power or gas when needed; processing contracts and/or confirms to ensure SOX compliance; managing customer payments to ensure accurate posting of cash to customer accounts and accurate revenue recognition; timely 3rd party payments; address internal/external customer inquiries timely and accurately; vendor and system support. • Problem Solving and Issue Resolution: (Problem Solving / Analytics) Exercise independent judgment and analytical abilities, leveraging subject matter expertise, to investigate discrepancies in work processes. Compare and evaluate alternatives, using discretion to select and execute appropriate course of action to fully resolve customer issues (such as courtesy credits), working with other functional teams and leveraging alternate technologies as needed • Cross Functional Communications: (Operational Excellence) Review and communicate issues to team members, leads, management and stakeholders with emphasis on customer information. Initiate and foster collaboration with team members to ensure seamless customer support and knowledge transfer. Interface with internal and/or external customers in handling and resolving inquiries as needed. Proactively communicate workflow system or process concerns to avoid or fully remediate issues that cross multiple groups. Adopt and support Change Management activities. • Projects, Improvements, and Innovation: (Process Improvements / Projects) Proactively challenge the status quo to automate and improve processes through innovation by creating and/or leveraging new technologies or work processes, with focus and intent on implementing their sustainable solutions. Leverage subject matter expertise in working with project groups, Information Technology, and cross-functional teams for key deliverables. Identify and create business requirements for enhancements to systems and existing processes, based on understanding and evaluating business needs. Develop test scripts for business processes, system enhancements and bug fixes as needed. • Comprehension/Adherence of Policies and Controls: (Operational Excellence) Maintain an understanding of business, contractual, regulatory, and market policies/tariffs and ensure assigned workflow processes are aligned. Ensure that all Sarbanes-Oxley ("SOX") Key Controls and other company policies are followed. Minimum Qualifications MINIMUM QUALIFICATIONS for Analyst II • Bachelor's Degree with 2+ yrs work experience required; or 5+ yrs combination of education and relevant work experience • Strong computer background/experience, including Microsoft Office Applications (Word, Excel and PowerPoint) • Ability to communicate effectively and professionally, with internal and external parties as required. MINIMUM QUALIFICATIONS For Analyst III • Bachelor's degree with 3+ work experience required; or 6+ years combination of education and relevant work experience • Ability to operate independently with guidance from manager • Has acquired a high level understanding of the group's overall processes, with process improvement in mind. (Challenge the status quo) • Strong knowledge of customer service procedures, principles, interpersonal skills and strong communication Preferred Qualifications • Bachelor's degree in Business Administration, Accounting, Finance, Management, Management Information Technology or Supply Chain management • Prior experience in the retail energy industry using CRM and/or Order-to-Cash workflow systems • Working knowledge of UDC/ISO/LDC market EDI transactions • Advanced skills in Microsoft Access and/or SQL database query development • Prior experience in billing/collections. • Strong communications skills.
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