Connection

Serve as senior escalation point for complex endpoint support issues and mentor junior technicians while managing endpoint provisioning and security. | 5-8+ years experience in desktop/endpoint support with strong Microsoft Windows environment knowledge and mentoring abilities. | Overview Connection has a fantastic opportunity through our Technical Staffing division for a Senior Endpoint Support (Desktop) Engineer. This is a long-term contract position with benefits. This role will serve as a senior escalation point for complex endpoint support issues while partnering closely with the Desktop Support team to resolve technical challenges and mentor junior technicians. Responsibilities • Serve as the Tier 3 escalation point for complex desktop and endpoint support issues. • Troubleshoot and resolve advanced Windows desktop, Microsoft 365, and endpoint management issues. • Provide technical leadership and mentorship to Desktop Support engineers, assisting with escalated incidents and knowledge transfer. • Support and administer Microsoft endpoint technologies including Microsoft 365, Active Directory, Intune, Windows Autopilot, and Microsoft Entra ID. • Manage endpoint provisioning, configuration, deployment, and lifecycle management. • Assist with endpoint security, device compliance, software deployments, and policy management. • Work collaboratively with infrastructure, security, and application teams to resolve cross-functional issues. • Document technical solutions, standard operating procedures, and best practices. Qualifications • 5 - 8+ years of Desktop Support, Endpoint Support, or Desktop Engineering experience. • Experience supporting enterprise Microsoft Windows environments. • Strong knowledge of:• Microsoft 365 (O365) • Active Directory • Microsoft Intune • Windows Autopilot • Endpoint Management • Experience troubleshooting complex desktop, hardware, software, and endpoint issues. • Excellent customer service, communication, and interpersonal skills. • Experience mentoring or supporting junior technicians and acting as an escalation resource. • Ability to work independently in a remote environment while supporting Central Time business hours.

Serve as a senior escalation point for complex endpoint support issues and mentor junior technicians while managing endpoint provisioning and security. | 5-8+ years experience in desktop/endpoint support with strong knowledge of Microsoft 365, Active Directory, Intune, and endpoint management. | Overview Connection has a fantastic opportunity through our Technical Staffing division for a Senior Endpoint Support (Desktop) Engineer. This is a long-term contract position with benefits. This role will serve as a senior escalation point for complex endpoint support issues while partnering closely with the Desktop Support team to resolve technical challenges and mentor junior technicians. Responsibilities • Serve as the Tier 3 escalation point for complex desktop and endpoint support issues. • Troubleshoot and resolve advanced Windows desktop, Microsoft 365, and endpoint management issues. • Provide technical leadership and mentorship to Desktop Support engineers, assisting with escalated incidents and knowledge transfer. • Support and administer Microsoft endpoint technologies including Microsoft 365, Active Directory, Intune, Windows Autopilot, and Microsoft Entra ID. • Manage endpoint provisioning, configuration, deployment, and lifecycle management. • Assist with endpoint security, device compliance, software deployments, and policy management. • Work collaboratively with infrastructure, security, and application teams to resolve cross-functional issues. • Document technical solutions, standard operating procedures, and best practices. Qualifications • 5 - 8+ years of Desktop Support, Endpoint Support, or Desktop Engineering experience. • Experience supporting enterprise Microsoft Windows environments. • Strong knowledge of:• Microsoft 365 (O365) • Active Directory • Microsoft Intune • Windows Autopilot • Endpoint Management • Experience troubleshooting complex desktop, hardware, software, and endpoint issues. • Excellent customer service, communication, and interpersonal skills. • Experience mentoring or supporting junior technicians and acting as an escalation resource. • Ability to work independently in a remote environment while supporting Central Time business hours.

Provide Tier 3 escalation support and technical mentorship for endpoint and desktop management. | 5-8+ years in Desktop or Endpoint Engineering with expertise in Intune, Autopilot, and Active Directory supporting Central Time hours. | Overview Connection has a fantastic opportunity through our Technical Staffing division for a Senior Endpoint Support (Desktop) Engineer. This is a long-term contract position with benefits. This role will serve as a senior escalation point for complex endpoint support issues while partnering closely with the Desktop Support team to resolve technical challenges and mentor junior technicians. Responsibilities Serve as the Tier 3 escalation point for complex desktop and endpoint support issues. Troubleshoot and resolve advanced Windows desktop, Microsoft 365, and endpoint management issues. Provide technical leadership and mentorship to Desktop Support engineers, assisting with escalated incidents and knowledge transfer. Support and administer Microsoft endpoint technologies including Microsoft 365, Active Directory, Intune, Windows Autopilot, and Microsoft Entra ID. Manage endpoint provisioning, configuration, deployment, and lifecycle management. Assist with endpoint security, device compliance, software deployments, and policy management. Work collaboratively with infrastructure, security, and application teams to resolve cross-functional issues. Document technical solutions, standard operating procedures, and best practices. Min Max Qualifications 5 - 8+ years of Desktop Support, Endpoint Support, or Desktop Engineering experience. Experience supporting enterprise Microsoft Windows environments. Strong knowledge of: Microsoft 365 (O365) Active Directory Microsoft Intune Windows Autopilot Endpoint Management Experience troubleshooting complex desktop, hardware, software, and endpoint issues. Excellent customer service, communication, and interpersonal skills. Experience mentoring or supporting junior technicians and acting as an escalation resource. Ability to work independently in a remote environment while supporting Central Time business hours.

Provide tier 3 escalation support and technical leadership for complex desktop and endpoint issues. | 5-8+ years experience in desktop and endpoint support with strong Microsoft environment knowledge and mentoring skills. | Job Description: • Serve as the Tier 3 escalation point for complex desktop and endpoint support issues. • Troubleshoot and resolve advanced Windows desktop, Microsoft 365, and endpoint management issues. • Provide technical leadership and mentorship to Desktop Support engineers, assisting with escalated incidents and knowledge transfer. • Support and administer Microsoft endpoint technologies including Microsoft 365, Active Directory, Intune, Windows Autopilot, and Microsoft Entra ID. • Manage endpoint provisioning, configuration, deployment, and lifecycle management. • Assist with endpoint security, device compliance, software deployments, and policy management. • Work collaboratively with infrastructure, security, and application teams to resolve cross-functional issues. • Document technical solutions, standard operating procedures, and best practices. Requirements: • 5 - 8+ years of Desktop Support, Endpoint Support, or Desktop Engineering experience. • Experience supporting enterprise Microsoft Windows environments. • Strong knowledge of: Microsoft 365 (O365) Active Directory Microsoft Intune Windows Autopilot Endpoint Management • Experience troubleshooting complex desktop, hardware, software, and endpoint issues. • Excellent customer service, communication, and interpersonal skills. • Experience mentoring or supporting junior technicians and acting as an escalation resource. • Ability to work independently in a remote environment while supporting Central Time business hours. Benefits: • benefits

Design scalable AWS architecture, standardize infrastructure and deployment pipelines, implement monitoring and security, and manage production incidents and SSO. | Over 5 years AWS serverless experience, 2+ years IaC, CI/CD, cloud security, and US work authorization. | Overview Connection has a fantastic opportunity through our Technical Staffing division for a Senior Cloud Engineer. This is a contract-to-hire opportunity and is 100% remote. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. Responsibilities Design and evolve AWS architecture for scalability, reliability, and cost efficiency Standardize infrastructure patterns and reusable templates to deploy infrastructure across dev, stage and production environments Design and maintain build and deployment pipelines Implement monitoring and alerting (CloudWatch, third-party tools), logging and tracing, health checks and synthetic monitoring Diagnose and resolve production incidents, performance bottlenecks, lead root-cause analysis and post-incident reviews Create and manage user accounts for SSO access to internal systems Communicate on all open projects and give updates to technology team staff Min Max Qualifications 5+ years AWS serverless architecture and administration 2+ years Infrastructure as Code 2+ years Creating CI/CD pipelines for web deployment and dbt 2+ years IAM and cloud security 2+ years Cloud networking basics 2+ years RDS administration Ability to manage multiple projects and meet deadlines Okta configuration Snowflake, big data administration Multi-region data center management and disaster recovery. Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a “live person".

Lead multiple procurement initiatives using Agile methodologies, managing project planning, execution, and stakeholder communications. | 8+ years project management experience with procurement or supply chain background and strong stakeholder management skills. | Overview Connection has a fantastic opportunity through our Technical Staffing division for an Agile Project Manager. This is a contract opportunity with a potential for a permanent opportunity for the right candidate; working for an outstanding company in the healthcare industry. Our client is seeking an experienced Agile Project Manager to support a high-visibility Procurement organization responsible for driving more than 80 strategic internal initiatives. This role is ideal for a seasoned project management professional who excels at managing multiple priorities, working independently, and delivering successful outcomes in a fast-paced environment. While technology project management experience is not required, candidates with procurement, sourcing, purchasing, vendor management, or supply chain experience are highly desired. What We Do We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department. Who We Are Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others. Why You Should Join Us You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. Responsibilities Responsibilities • Lead and manage multiple procurement and business-focused initiatives simultaneously using Agile project management methodologies. • Drive project planning, execution, scheduling, risk management, and stakeholder communications across a large portfolio of projects. • Facilitate Agile ceremonies, including sprint planning, standups, retrospectives, and project reviews. • Partner with procurement leadership and cross-functional business teams to ensure project goals and deliverables are achieved. • Develop and maintain project plans, timelines, status reports, dashboards, and executive presentations. • Identify project risks, dependencies, and obstacles while proactively developing mitigation plans. • Coordinate priorities and resources across numerous concurrent initiatives. • Provide regular project updates and executive-level reporting to leadership stakeholders. • Utilize project management tools to track milestones, deliverables, budgets, and project health. Min Max Qualifications Required Qualifications • 8+ years of Project Management experience leading complex business initiatives. • Proven experience serving as an Agile Project Manager. • Demonstrated ability to manage multiple projects and competing priorities simultaneously. • Excellent communication, presentation, facilitation, and stakeholder management skills. • Strong organizational, analytical, and problem-solving abilities. • Ability to work independently with minimal supervision. • Experience utilizing a variety of project management methodologies and project management tools. Preferred Qualifications • Procurement, sourcing, purchasing, vendor management, contract management, or supply chain project experience. • PMP (Project Management Professional) certification. • Experience supporting enterprise business transformation or operational improvement initiatives. Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a “live person".

Lead go-to-market strategy and collaborate with teams to develop technology solutions and thought leadership in financial services. | 10+ years in financial services, strong analytics, C-suite engagement, and proven business development experience. | Overview What We Do We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department. Who We Are Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others. Why You Should Join Us You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. Job Summary The Financial Services Strategy & Business Development Director effectively formulates and implements Connection’s go-to-market strategy for the financial services industry, resulting in tangible long-term value creation for the company. The Director oversees all aspects of developing Connection’s financial services vertical market strategy, integrating applicable technology products, software, and services at an aggregate level, and supporting financial services clients that are considered strategic to the organization. The Financial Services Strategy and Business Development Director collaborates with leadership across internal departments, as well as externally with suppliers, distributors, and partners, to ensure growth and market share gain. The Director also works to develop the tools to enable our sales and solution services teams to deliver complete solutions, a critical component to meet the Connection, Inc., objective of maximizing sales revenue and gross profit. Travel is required with routine frequency up to 50%. Responsibilities Designs and executes go-to-market strategy to drive revenue and gross profit growth across banking, insurance, and fintech Architects technology solutions addressing regulatory compliance, risk management, operational efficiency challenges, etc. Monitors industry trends and competitive dynamics to identify high-value business opportunities Defines differentiated product offerings to accelerate financial services market penetration Serves as financial services domain expert within the CNXN Helix Center for Applied AI and Robotics practice Creates industry-specific materials to generate demand and accelerate sales cycles Provides strategic guidance to leadership on market conditions and business opportunities Establishes and nurtures strategic partnerships with vendor partners and industry associations Partners with Sales to qualify opportunities, develop proposals, and deepen customer engagement. Leads customer discovery sessions and solution demonstrations with C-suite executives and other stakeholders. Collaborates with Product Management, Marketing, and other teams across the organization. Designs vertical market training programs and certification pathways for Sales Establishes thought leadership through content publication, conference speaking, and industry advisory participation Develops white papers, webinars, and marketing assets positioning the company as a preferred financial services technology partner Serves as thought leader for strategic accounts, identifying expansion opportunities Conducts market research to validate assumptions and inform strategy Represents Connection at industry events, and acts as a key contributor to the planning process for these activities. Min USD $120,000.00/Yr. Max USD $156,000.00/Yr. Qualifications 10+ years of progressive experience in financial services with a deep understanding of banking, insurance, investment management, and/or emerging fintech sector Comprehensive knowledge of financial regulations and their business implication Current awareness of industry trends, competitive landscape, emerging threats, and growth opportunities across financial services verticals Demonstrated ability to quickly master new technologies, platforms, and tools while translating technical concepts for diverse audiences Conversant in Artificial Intelligence (AI), including experience with financial services use cases and solutions Exceptional analytical and critical thinking skills with ability to synthesize complex information and develop actionable business strategies Experience managing relationships with C-suite executives, regulatory bodies, and key decision-makers at financial institutions Proven experience identifying, developing, and launching new business lines, products, or market segments within financial services Deep understanding of B2B sales cycles in financial services with ability to serve as trusted advisor to sales leadership and field teams Excellent verbal and written communication skills with the ability to engage effectively with all levels of management and functional disciplines, within the company, with our partners, and with customers Proven success leading and collaborating within distributed teams while maintaining high performance and engagement Track record of exceeding targets and driving measurable business outcomes in fast-paced, high-stakes environments Self-directed professional with passion for innovation and ability to thrive in ambiguous, rapidly changing situations Unwavering commitment to integrity, transparency, and ethical business practices consistent with Connection's business practices.