Conduent State Healthcare, LLC

Analyze user needs, create and execute test plans, manage defects, and ensure software quality. | Minimum 5+ years of QA experience, proficiency in test planning, and SQL for data validation. | Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. IT Testing Engineer II About the Role: Conduent is seeking as IT Testing Engineer to Conduent tests on our software systems to ensure functional and optimal performance. Responsibilities: • Analyze user needs and test software solutions using agile methodology • Create test models for release testing (plans, data and scripts) including the identification, collection and/or creation of test data • Lead co-ordination and execution of release testing as appropriate   • Determine and meet time estimates and schedules for testing efforts   • Define Release Test Plans and criteria for user acceptance including entry/exit criteria   • Develop, update and maintain quality testing standards and procedures   • Communicate effectively with customers and software vendors as appropriate   • Assist in the planning, creation and control of the test environment(s)   • Follow standard testing methodology frameworks, testing processes as a standard   • Co-ordinate testing specific release activities   • Determine and meet time estimates and schedules for testing efforts   • Create test models for release testing (plans, data and scripts) pate in structured walk-through and peer reviews   • Participate in the coordination and execution of release testing   • Update and test release installation procedures   • Participate in Lessons Learned as appropriate   • Identify defects and questionable functionality; manage defects through to closure   • Resolve issues with unclear requirements and achieve a successful result   • Triage and solve complex problems using structured troubleshooting methodologies   • Quick learner, work independently as well as work collaboratively in a team environment   Basic Qualifications for Consideration: • Minimum of 5+ years of experience as Senior QA   • Experience in creation of test plan, test estimates, test schedules and implementing test strategies  • Solid experience in writing SQL statements for data validations

Design, develop, and execute test plans and cases to ensure software quality, including coordination of testing activities and defect management. | Minimum 5+ years of senior QA experience, proficiency in SQL, test management tools, and knowledge of SDLC and industry-specific healthcare testing. | Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. IT Testing Engineer II About the Role: Conduent is seeking as IT Testing Engineer to Conduent tests on our software systems to ensure functional and optimal performance. Responsibilities: Analyze user needs and test software solutions using agile methodology Create test models for release testing (plans, data and scripts) including the identification, collection and/or creation of test data Lead co-ordination and execution of release testing as appropriate Determine and meet time estimates and schedules for testing efforts Define Release Test Plans and criteria for user acceptance including entry/exit criteria Develop, update and maintain quality testing standards and procedures Communicate effectively with customers and software vendors as appropriate Assist in the planning, creation and control of the test environment(s) Follow standard testing methodology frameworks, testing processes as a standard Co-ordinate testing specific release activities Determine and meet time estimates and schedules for testing efforts Create test models for release testing (plans, data and scripts) pate in structured walk-through and peer reviews Participate in the coordination and execution of release testing Update and test release installation procedures Participate in Lessons Learned as appropriate Identify defects and questionable functionality; manage defects through to closure Resolve issues with unclear requirements and achieve a successful result Triage and solve complex problems using structured troubleshooting methodologies Quick learner, work independently as well as work collaboratively in a team environment Basic Qualifications for Consideration: Minimum of 5+ years of experience as Senior QA Experience in creation of test plan, test estimates, test schedules and implementing test strategies Solid experience in writing SQL statements for data validations Solid experience in Database and Batch Job testing Ability to design, develop, test and debug tests cases/Scripts/plans/strategy documents Minimum four (4) years’ experience working on project(s) involving the implementation of software development life cycle(s) (SDLC). Preparation of Defect Status Reports and Daily/Weekly Status Reports. Knowledge of Health Insurance Industry is a must – Pharmacy, Claims processing, PBM, ICD 9/10, Medicare, or Medicaid. Knowledge of Azure and Confluence. Document and interpret business and technical requirements for testing utilizing various development methodologies (e.g. Agile, Scrum, Iterative, Waterfall, etc.) Extensive experience in Test Management tools building Test Plans and Test Cases using tools like JIRA, Xray and Azure DevOps (VSTS) Hands on experience in Excel and Status Reports. Effective communication skills to articulate testing result data to multiple audiences. Working knowledge on AI tools for automation. Working knowledge of industry standard automated testing tools, practices, and software and/or Performance testing tools. Flexible Working At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too. In this role, you can expect the following working conditions: Remote work: Enjoy the convenience of working from home and maximize your time by unplugging at the end of your workday. Working For You Perks and rewards designed for you: Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint. Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts. Join Us At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can: Bring your authentic self to work Grow and thrive, both personally and professionally Make a difference with our clients, in our communities, and with the millions of people we support When you join Conduent, you are engaged in creating the future - both our company’s and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best! Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $69,300 - $90,000 Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

Provide telephone support for NJ Family Care beneficiaries, document enrollment requests, and maintain program knowledge. | High school diploma or GED, basic call center experience, ability to work with diverse populations, and pass background screening. | Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Remote - Customer Service Representative Paid Training Equipment Provided Full-time with Full Benefits Pay is $16/hour which may be below your state's minimum wage. Please take this into consideration when applying. We are currently NOT hiring in the following geographies, including but not limited to: States: AK, CA, HI, MA, IL, MT & NY Metro Areas: MN – Minneapolis, IL – Chicago, NY – New York City, OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Training Monday-Friday 8:00 am-5:00 pm 5-6 weeks Shifts: Availability between the hours of 8:00 AM - 8:00 PM on Monday and Thursday and 8:00 AM - 5:00 PM on Tuesday, Wednesday, and Friday. Join the Conduent Customer Service Team Come join us and grow with a team of people who will challenge and inspire you to be the best! Working for you Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients. $16.00 per hour pay rate (bi-weekly pay) Paid Training with Equipment provided. Full-time schedule (40 hrs. a week) Career Growth Opportunities PerkSpot- Employee discount program Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you’ll be able to thrive both personally and professionally. About the Role Act as initial point of contact for inquiries from potential and existing NJ Family Care beneficiaries and community-based organizations related to the NJ Family Care Program Provide one-to-one telephone contact with applicants, beneficiaries, and enrollees in customer service roles. Accurately document enrollment requests, status changes, complaints, and grievances Enter application and enrollment information into a web-based computer system for customers wishing to apply for the program over the telephone. Maintain technical and program policy proficiency in the NJ Family Care rules/guidelines and other related program policies. Provide clear, complete, accurate, and objective information based on a full understanding of program requirements. Requirements Basic understanding of a call center environment in a customer service role and quality monitoring processes. Ability to establish and maintain effective working relationships with applicants, beneficiaries, and co-workers. Ability to problem solve through analysis and ongoing feedback. Achieve results through knowledge, empathy, and commitment. Ability to work with people of diverse backgrounds. High School diploma or GED Background and drug screening required. Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16.00/h #Remote44 Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

Review and manage medical benefit claims to ensure accuracy, compliance, and effective communication with healthcare providers and clients. | Minimum 2 years experience in medical claims review or healthcare administration with strong knowledge of medical terminology and proficiency in healthcare software. | Job Title: Medical Benefit Review Services Associate - Region 3 Company Overview: Conduent State Healthcare, LLC is a leading provider of healthcare solutions, partnering with Fortune 100 companies and government agencies to deliver mission-critical services. We are committed to creating exceptional outcomes for our clients and the millions of people who rely on our expertise and dedication. Role Overview: As a Medical Benefit Review Services Associate, you will play a vital role in reviewing and managing medical benefit claims to ensure accuracy and compliance. This position is essential in supporting healthcare operations and improving service delivery for our clients in Region 3. What You'll Do: - You will review medical benefit claims for accuracy and completeness. - You will analyze medical documentation to verify eligibility and coverage. - You will communicate with healthcare providers and clients to resolve discrepancies. - You will ensure compliance with regulatory and company policies. - You will maintain detailed records of claim reviews and decisions. - You will collaborate with team members to improve review processes. - You will assist in training new associates on review procedures. - You will contribute to quality assurance initiatives to enhance service delivery. What You Bring: - Minimum of 2 years experience in medical claims review or healthcare administration. - Strong knowledge of medical terminology and healthcare benefit plans. - Excellent analytical and problem-solving skills. - Proficient in using healthcare management software and Microsoft Office. - Effective communication skills, both written and verbal. - Ability to work independently and as part of a team. Bonus Points If You Have: - Experience with Medicaid or Medicare claims processing. - Certification in medical billing or coding. - Familiarity with regulatory compliance standards such as HIPAA. - Prior experience in a customer service role within healthcare. What We Offer: - We offer competitive salary and comprehensive benefits package. - We offer opportunities for professional growth and development. - We offer a supportive and inclusive work environment. - We offer flexible work schedules to promote work-life balance. - We offer employee wellness programs and resources. Ready to Apply? To join our team as a Medical Benefit Review Services Associate, please submit your resume and cover letter through our online application portal. We look forward to reviewing your application and exploring how you can contribute to our mission of delivering exceptional healthcare services.