Concentrix

Assist cycling enthusiasts by providing product guidance and support via calls, emails, and chats. | Fluency in German and English, active interest in cycling, strong communication skills, ability to multitask in a fast-paced environment. | We are looking for a Customer Success Advisor to provide expert support to cycling enthusiasts and customers in our growing e-bike and bicycle business. Join our team of #GameChangers and put your communication skills to work while helping riders choose the right products and complete their orders. Why join us Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in German. No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands. What You’ll Be Doing • Manage inbound calls, emails, or live chats • Identify and assess customers’ needs to achieve satisfaction • Build sustainable relationships of trust through open and interactive communication • Provide accurate, valid, and complete information by using the right methods/tools • Meet personal/customer service team targets and call-handling quotas • Keep records of customer interactions, process customer accounts, and file documents • Follow communication procedures, guidelines, and policies Requirements • Fluent in German • Good Level of English • Sports enthusiast; active cycling is a plus • Strong focus on customer needs and understanding of how customers can behave • Strong communication, problem-solving and active listening skills • Strong written skills • Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment • Sense of ownership and pride in your performance and its impact on the company’s success What We Offer • 100% work from home (anywhere in Greece) • Indefinite contract • Competitive remuneration package (14 Salaries/year) • 10% monthly performance bonus • Daily meal voucher in Up Hellas Mastercard • Private health insurance + Dental Care • Opportunities for international Career through the Concentrix International Mobility program • Employee events • Free gym, well-being activities, and a rooftop cinema with Acropolis views • Enjoy with your co-workers your lunch break at our new Restaurant You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community. Please note that non-EU residents must have a valid work permit in Greece to be considered for employment. Concentrix Greece is an equal-opportunity employer, Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

Provide customer service and sales guidance through inbound/outbound calls and online channels, assisting customers with tax products and services. | High school diploma, 1-2 years of sales experience, 1 year of customer service experience, strong communication skills, and relationship management abilities. | JOB DESCRIPTION This full-time Customer Service / Inside Sales Rep position is a “seasonal” opportunity available through April 15, 2026, with future opportunities to transition into a full-time permanent role based on performance. In this on-site position, you’ll connect with customers through inbound/outbound calls and online channels, delivering exceptional service and expert sales guidance. This role is responsible for delivering exceptional sales guidance and customer service support by addressing routine inquiries and routing expert consultations related to client products and services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.) A NEW CAREER POWERED BY YOU Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “World’s Best Workplaces,” “Happiest Employees,” and “Best Companies for Career Growth” awards every year? Then a Technical Support Representative position at Concentrix is just the right place for you! As a Technical Support Representative, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we’re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are. CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned. WHAT YOU WILL DO IN THIS ROLE As an on-site Customer Service / Inside Sales Rep (Concierge), you will: • Actively listen to the customer’s concern and put their goals first • Understand and identify needs quickly and accurately • Deliver personalized consultations to build excitement, clarification, and guidance on tax products and the overall tax preparation process • Guide customers through the entire decision process and ensure successful transitions to tax professionals • Follow up with leads to encourage completion of their tax filing journey • Actively contribute feedback to help improve the Concierge program • Deliver expert customer experiences…with a smile YOUR QUALIFICATIONS Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Inside Sales Representative role include: • Must have a high school diploma or equivalent • 1-2 years of consultative sales experience required (sales through service) • 1 year of customer service experience required • Excellent relationship-building and communication abilities • Proficiency in fast-paced multi-tasking, relationship management • Highly motivated by results and recognition • Achieve revenue targets through strategic account management and upselling opportunities • Some tax knowledge is helpful but not required • Luxury, Concierge or "care" experience preferred (travel planner, real estate, social worker, case worker, etc.) WHAT’S IN IT FOR YOU One of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with: • The base salary for this position is $28/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries may vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis. • Sales Incentive program • Paid Training • Lucrative employee referral bonus opportunities • DailyPay enrollment option to access pay “early,” when you want it • Health and Wellness programs with trained partners to help promote a healthy you • Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support • A range of other perks and benefits REIMAGINE THE BEST VERSION OF YOU! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.” ​Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Eligibility to Work: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. Where Job May be Performed: Currently, this position may be performed only in the states listed . Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: To request a reasonable accommodation please click . If you wish to review the Affirmative Action Plan, please click . JOB DESCRIPTION This full-time Customer Service / Inside Sales Rep position is a “seasonal” opportunity available through April 15, 2026, with future opportunities to transition into a full-time permanent role based on performance. In this on-site position, you’ll connect with customers through inbound/outbound calls and online channels, delivering exceptional service and expert sales guidance. This role is responsible for delivering exceptional sales guidance and customer service support by addressing routine inquiries and routing expert consultations related to client products and services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.) A NEW CAREER POWERED BY YOU Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “World’s Best Workplaces,” “Happiest Employees,” and “Best Companies for Career Growth” awards every year? Then a Technical Support Representative position at Concentrix is just the right place for you! As a Technical Support Representative, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we’re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are. CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned. WHAT YOU WILL DO IN THIS ROLE As an on-site Customer Service / Inside Sales Rep (Concierge), you will: • Actively listen to the customer’s concern and put their goals first • Understand and identify needs quickly and accurately • Deliver personalized consultations to build excitement, clarification, and guidance on tax products and the overall tax preparation process • Guide customers through the entire decision process and ensure successful transitions to tax professionals • Follow up with leads to encourage completion of their tax filing journey • Actively contribute feedback to help improve the Concierge program • Deliver expert customer experiences…with a smile YOUR QUALIFICATIONS Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Inside Sales Representative role include: • Must have a high school diploma or equivalent • 1-2 years of consultative sales experience required (sales through service) • 1 year of customer service experience required • Excellent relationship-building and communication abilities • Proficiency in fast-paced multi-tasking, relationship management • Highly motivated by results and recognition • Achieve revenue targets through strategic account management and upselling opportunities • Some tax knowledge is helpful but not required • Luxury, Concierge or "care" experience preferred (travel planner, real estate, social worker, case worker, etc.) WHAT’S IN IT FOR YOU One of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with: • The base salary for this position is $28/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries may vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis. • Sales Incentive program • Paid Training • Lucrative employee referral bonus opportunities • DailyPay enrollment option to access pay “early,” when you want it • Health and Wellness programs with trained partners to help promote a healthy you • Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support • A range of other perks and benefits REIMAGINE THE BEST VERSION OF YOU! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.” ​Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Eligibility to Work: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. Where Job May be Performed: Currently, this position may be performed only in the states listed . Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: To request a reasonable accommodation please click . If you wish to review the Affirmative Action Plan, please click .

Provide inbound customer support, resolve technical issues, and assist with billing concerns. | High school diploma or equivalent, 2 years of customer service experience, ability to ask probing questions, and resource utilization skills. | JOB DESCRIPTION The Customer Service Representative interfaces with customers via inbound/outbound calls and/or via the web. This position will allow us to review each applicant for two different Customer Service Representative roles that provides customer service support and resolution of routine problems and questions regarding client products and/or services. (Military veterans are encouraged to apply.) Please review the qualifications below to see the differences between the two opportunities we are actively accepting applications for. A NEW CAREER POWERED BY YOU Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns "World's Best Workplaces," "Best Company Culture," and "Best Companies for Career Growth" awards every year? Then a Customer Service Representative position at Concentrix is just the right place for you! As a Customer Service Representative, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are. CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great opportunity to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned. WHAT YOU WILL DO IN THIS ROLE As a Customer Service Representative, you will: • Provide inbound customer support. • Help customers resolve technical issues. • Assist in correcting billing concerns. • Ensure the appropriateness of social media content. • Deliver expert customer experiences with a smile. YOUR QUALIFICATIONS Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include: • Must have a high school diploma or equivalent • 2 years of customer service experience required • Demonstrate experience & ability to uncover the right solution by asking probing questions • Demonstrate experience & ability to utilize resources and/or articles to provide correct information • Must reside in the United States and have a valid U.S. address for residence • Opportunity 1: Prior experience with financial support including knowledge of different card types (prepaid, debit & credit) • Opportunity 2: Previous experience in fashion or apparel support, in retail or call center environment. You should have a genuine passion for the apparel and fashion industry and its customers. WHAT'S IN IT FOR YOU One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. In this role, you'll also be provided with: • The base salary range for this position is $18.00, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis. • DailyPay enrollment option to access pay "early," when you want it • Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic Neurodiversity), Women in Tech, OneEarth Champions, and more • Health and wellness programs with trained partners to help promote a healthy you • Mentorship programs that support your rewarding career journey • A modern, state-of-the-art office setting with advanced technologies and a great team • Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support • Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day and more • A range of other perks and benefits REIMAGINE THE BEST VERSION OF YOU! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice." Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Eligibility to Work: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. Where Job May be Performed: Currently, this position may be performed only in the states listed here . Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: • English • Spanish To request a reasonable accommodation please click here . If you wish to review the Affirmative Action Plan, please click here . Skills: Affirmative Action, Apparel Industry, Billing, Call Centers, Community Support, Customer Experience, Customer Relations, Customer Support/Service, Diversity, English Language, Fashion Industry, Financial Support, High School Diploma, Keyboards, Leadership, Mentoring, Military, Office Equipment, Organizational Skills, Problem Solving Skills, Retail, Social Media, Sustainability, Technical Support About the Company: Concentrix

Provide inbound customer support, resolve technical issues, and assist with billing concerns. | High school diploma or equivalent, 2+ years customer service experience, ability to ask probing questions, and resource utilization skills. | JOB DESCRIPTION The Customer Service Representative interfaces with customers via inbound/outbound calls and/or via the web. This position will allow us to review each applicant for two different Customer Service Representative roles that provides customer service support and resolution of routine problems and questions regarding client products and/or services. (Military veterans are encouraged to apply.) Please review the qualifications below to see the differences between the two opportunities we are actively accepting applications for. A NEW CAREER POWERED BY YOU Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns "World's Best Workplaces," "Best Company Culture," and "Best Companies for Career Growth" awards every year? Then a Customer Service Representative position at Concentrix is just the right place for you! As a Customer Service Representative, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are. CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great opportunity to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned. WHAT YOU WILL DO IN THIS ROLE As a Customer Service Representative, you will: • Provide inbound customer support. • Help customers resolve technical issues. • Assist in correcting billing concerns. • Ensure the appropriateness of social media content. • Deliver expert customer experiences with a smile. YOUR QUALIFICATIONS Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include: • Must have a high school diploma or equivalent • 2 years of customer service experience required • Demonstrate experience & ability to uncover the right solution by asking probing questions • Demonstrate experience & ability to utilize resources and/or articles to provide correct information • Must reside in the United States and have a valid U.S. address for residence • Opportunity 1: Prior experience with financial support including knowledge of different card types (prepaid, debit & credit) • Opportunity 2: Previous experience in fashion or apparel support, in retail or call center environment. You should have a genuine passion for the apparel and fashion industry and its customers. WHAT'S IN IT FOR YOU One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. In this role, you'll also be provided with: • The base salary range for this position is $18.00, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis. • DailyPay enrollment option to access pay "early," when you want it • Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic Neurodiversity), Women in Tech, OneEarth Champions, and more • Health and wellness programs with trained partners to help promote a healthy you • Mentorship programs that support your rewarding career journey • A modern, state-of-the-art office setting with advanced technologies and a great team • Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support • Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day and more • A range of other perks and benefits REIMAGINE THE BEST VERSION OF YOU! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice." Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Eligibility to Work: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. Where Job May be Performed: Currently, this position may be performed only in the states listed here . Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: • English • Spanish To request a reasonable accommodation please click here . If you wish to review the Affirmative Action Plan, please click here . Skills: Affirmative Action, Apparel Industry, Billing, Call Centers, Community Support, Customer Experience, Customer Relations, Customer Support/Service, Diversity, English Language, Fashion Industry, Financial Support, High School Diploma, Keyboards, Leadership, Mentoring, Military, Office Equipment, Organizational Skills, Problem Solving Skills, Retail, Social Media, Sustainability, Technical Support About the Company: Concentrix

Provide inbound customer support, resolve technical issues, and assist with billing concerns. | High school diploma or equivalent, 2 years of customer service experience, ability to ask probing questions, and resource utilization skills. | JOB DESCRIPTION The Customer Service Representative interfaces with customers via inbound/outbound calls and/or via the web. This position will allow us to review each applicant for two different Customer Service Representative roles that provides customer service support and resolution of routine problems and questions regarding client products and/or services. (Military veterans are encouraged to apply.) Please review the qualifications below to see the differences between the two opportunities we are actively accepting applications for. A NEW CAREER POWERED BY YOU Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns "World's Best Workplaces," "Best Company Culture," and "Best Companies for Career Growth" awards every year? Then a Customer Service Representative position at Concentrix is just the right place for you! As a Customer Service Representative, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are. CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great opportunity to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned. WHAT YOU WILL DO IN THIS ROLE As a Customer Service Representative, you will: • Provide inbound customer support. • Help customers resolve technical issues. • Assist in correcting billing concerns. • Ensure the appropriateness of social media content. • Deliver expert customer experiences with a smile. YOUR QUALIFICATIONS Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include: • Must have a high school diploma or equivalent • 2 years of customer service experience required • Demonstrate experience & ability to uncover the right solution by asking probing questions • Demonstrate experience & ability to utilize resources and/or articles to provide correct information • Must reside in the United States and have a valid U.S. address for residence • Opportunity 1: Prior experience with financial support including knowledge of different card types (prepaid, debit & credit) • Opportunity 2: Previous experience in fashion or apparel support, in retail or call center environment. You should have a genuine passion for the apparel and fashion industry and its customers. WHAT'S IN IT FOR YOU One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. In this role, you'll also be provided with: • The base salary range for this position is $18.00, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis. • DailyPay enrollment option to access pay "early," when you want it • Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic Neurodiversity), Women in Tech, OneEarth Champions, and more • Health and wellness programs with trained partners to help promote a healthy you • Mentorship programs that support your rewarding career journey • A modern, state-of-the-art office setting with advanced technologies and a great team • Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support • Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day and more • A range of other perks and benefits REIMAGINE THE BEST VERSION OF YOU! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice." Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Eligibility to Work: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. Where Job May be Performed: Currently, this position may be performed only in the states listed here . Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: • English • Spanish To request a reasonable accommodation please click here . If you wish to review the Affirmative Action Plan, please click here . Skills: Affirmative Action, Apparel Industry, Billing, Call Centers, Community Support, Customer Experience, Customer Relations, Customer Support/Service, Diversity, English Language, Fashion Industry, Financial Support, High School Diploma, Keyboards, Leadership, Mentoring, Military, Office Equipment, Organizational Skills, Problem Solving Skills, Retail, Social Media, Sustainability, Technical Support About the Company: Concentrix

Oversee and coordinate projects related to customer service systems, ensuring timely delivery, stakeholder communication, and change management. | 4+ years of project management experience in IT or customer service systems, with knowledge of Salesforce Service Cloud and call center workflows, and managing cross-functional teams. | Information Technology Location Remote, United States Of America Language English Description The Project Manager (PM) for the Service Delivery Team is responsible for planning, coordinating, and delivering projects that enhance customer service operations across Salesforce Service Cloud, call center technologies, and associated enterprise systems. This role ensures projects are executed on time, within scope, and within budget while supporting stakeholders across Service, IT, and operations. The PM oversees project planning, delivery governance, issue/risk management, cross-team coordination, and ensures alignment between business outcomes and technical execution. Experience with call center environments and Salesforce Service Cloud is essential. Key Responsibilities Project Planning & Governance • Develop and maintain detailed project plans, timelines, milestones, and RAID logs (Risks, Assumptions, Issues, Dependencies). • Define project scope, objectives, and success criteria in collaboration with business and technical leaders. • Create and manage resource plans, sprint plans, and dependency schedules across teams. Delivery Management • Coordinate delivery teams including admins/developers, architects, QA, call center operations, and external vendors. • Ensure alignment between business requirements and technical implementation. • Track progress against milestones and provide delivery oversight to ensure projects remain on schedule. • Facilitate standups, status meetings, sprint ceremonies (as needed), and cross-team checkpoints. Stakeholder Communication • Serve as a primary point of contact for Service, IT, leadership, and vendor stakeholders. • Prepare and deliver project status reports, dashboards, and executive updates. • Communicate scope changes, risks, blockers, and mitigation strategies promptly and transparently. Salesforce Service Cloud & Call Center Coordination • Oversee projects involving: • Case Management enhancements • Omni-Channel routing and configuration • Knowledge base improvements • CTI/Telephony integrations • Digital service channel deployment (chat, SMS, email-to-case) • Agentforce AI, bots, automation, macros • Reporting and dashboard enablement • Work closely with call center supervisors to understand operational impacts and schedule testing, rollout, and training activities. Cross-Functional Collaboration • Coordinate with leads across multiple teams including Salesforce Platform, Call Center Ops, QA, Training, and Change Management. • Ensure technical decisions are aligned with business needs and platform constraints. • Organize cross-team to clarify processes, data flows, and decision points. Risk, Issue & Dependency Management • Identify risks early and maintain a mitigation/contingency plan. • Monitor and escalate project issues that impact scope, timelines, or budget. • Track dependencies (e.g., telephony provider updates, Service Cloud features, data integrations) that affect overall delivery. Testing & Deployment Support • Coordinate UAT cycles, testing schedules, and defect triage with QA and business testers. • Ensure all deployment readiness tasks—training, documentation, release notes, support models—are completed before go-live. • Work with technical teams to verify production launch plans, rollback strategies, and post-deployment validation. Change Management & Adoption • Partner with Training and Change Management teams to prepare end users for new functionality. • Ensure communication plans, job aids, and knowledge articles are delivered ahead of launch. Qualifications Required • 4+ years of project management experience in IT, CRM, or customer service systems. • Proven track record delivering projects in environments using Salesforce Service Cloud or similar CRM/service platforms. • Strong knowledge of call center operations, service workflows, and telephony/CTI systems. • Experience managing cross-functional technical teams. • Solid command of project management methodologies. • Excellent communication, facilitation, and leadership skills. Preferred • Salesforce certifications (Administrator, Service Cloud, or Business Analyst) a strong plus. • Experience with: • Agentforce or AI-driven service capabilities • Workforce management tools • Knowledge-centered support (KCS) • Nonprofit or healthcare customer service operations • PMP, CSM, PMI-ACP, or similar certifications. Role Attributes • Highly organized and detail-oriented. • Strong facilitator with excellent follow-up discipline. • Able to translate business needs into actionable project plans. • Comfortable managing multiple workstreams simultaneously. #ProjectManager #SalesforceServiceCloud #Salesforce #CustomerExperience #CallCenter #CRM #Agile #RemoteJobs #LATAM Track post-launch adoption and escalate needs for enhancements or support.

Provide remote customer service and technical support for automotive parts through inbound/outbound calls and online channels, managing orders and collaborating with teams. | High school diploma, automotive experience preferred, inventory management skills, effective communication, problem-solving, and proficiency with Microsoft Office. | Customer Service and Support Location United States Of America Job Title: Automotive Customer Service Rep (Remote) Job Description The Automotive Customer Service Representative (Remote) works from home and engages with customers through inbound and outbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related to client products and services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.) A NEW CAREER POWERED BY YOU Are you looking for a “work from home” career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “World’s Best Workplaces,” “Best Company Culture,” and “Best Companies for Career Growth” awards every year? Then a remote Automtive Customer Service Representative position at Concentrix is just the right place for you! As a remote Automotive Customer Service Representative, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we’re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are. CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great “work from home” opportunity that will allow you to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned. WHAT YOU WILL DO IN THIS ROLE As an Automotive Customer Service Representative working from home, you will: • Understanding Parts Catalogue and Automotive Enthusiast: Familiarity with a parts catalogue and automotive components, including their role in vehicle operation, is highly advantageous. • Problem Solving Expertise: Strong problem-solving skills are essential for this role. You will act as a central hub, gathering information from various groups to find solutions. • Solution-Orientated Approach: This role requires a solution-orientated mindset, involving investigative work on multiple issues and the ability to integrate findings effectively. • Research Skills: While not an authoritative position, this role demands excellent research skills to thoroughly investigate issues. • Analytical Thinking: Ability to analyze problems and outline necessary steps to achieve a positive resolution. • Communication Skills: Deliver challenging messages with empathy, patience, and clear guidance. • Order Management: Review and assist with orders, check part availability, use discretion in communicating about ETA issues, support other departments, and guide them in finding and utilizing information. • Documentation: Maintaining accurate records of parts transactions, including orders, deliveries, and inventory adjustments. • Collaboration: Work with cross-functional teams and provide actionable insights back to our clients • Inventory Management: Efficiently use inventory tool to identify accurate part numbers, specifications based on VIN information. • Deliver expert customer experiences…with a smile. YOUR QUALIFICATIONS Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Automotive Customer Service Representative (Remote) role include: • High School diploma • Experience working with Automotive is an asset and preferred • Proven experience in inventory management or a related field. • Communicate effectively with various stakeholders both in written and verbal forms • Experience with the Microsoft Office Suite • Must be flexible, detail oriented, organized, able to multi-task with variety of different tools • Problem-solving skills, detail oriented with an ability to work independently and under pressure • Proficiency in fast-paced environments • Eagerness to learn new technologies WHAT’S IN IT FOR YOU One of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include: • The base salary for this position is $19/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.) • DailyPay enrollment option to access pay "early," when you want it • Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more • Health and wellness programs with trained partners to help promote a healthy you • Mentorship programs that support your rewarding career journey • Work-from-home convenience with company-supplied technologies • Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support • Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more • A range of other perks and benefits REIMAGINE THE BEST VERSION OF YOU! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.” Location: USA, OH, Work-at-Home Language Requirements: English (Required) Time Type: Full time Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Eligibility to Work: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. Where Job May be Performed: Currently, this position may be performed only in the states listed here. Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: • English • Spanish To request a reasonable accommodation please click here. If you wish to review the Affirmative Action Plan, please click here.

Contact potential clients, manage sales pipeline, consult with SMBs, and implement tailored sales strategies. | Experience in sales, fluency in Italian and English, strong communication and problem-solving skills, self-motivated, and team player. | Job Title: Italian speaking B2B Sales Representative - Remote Job Description Are you fluent in Italian and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity? Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your sales skills in Italian. No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands. What you’ll be doing: • Contacting potential clients by phone and by email • Closely managing and reporting on your sales pipeline • Consult with small-to-medium sized businesses in the market • Implementing tailored sales strategies to client portfolio Requirements: • Work experience in sales • Fluent in  Italian language and good command of the English language • Absolute willingness to compete and win • Demonstrated ability to create and close business • Strong customer communication skills • Team player, ability to collaborate effectively in an international, multicultural environment • Self-motivated, self-starter attitude • Problem-detection and solving skills What we offer: • Full Relocation Support (including flights, accommodation & transportation) • Indefinite contract • Competitive remuneration package (14 Salaries/year) • 10% monthly performance bonus • Daily meal voucher in Up Hellas Mastercard • Private health insurance + Dental Care • Opportunities for international Career through Concentrix International Mobility program • A challenging working environment • Employee events • Free gym, well-being activities and a rooftop cinema with Acropolis views • Enjoy with your co-workers your lunch break at our new Restaurant You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community. Please note that non-EU residents must have a valid work permit in Greece to be considered for employment. Concentrix Hellas is an equal-opportunity employer Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws. Location: GRC Work-at-Home Language Requirements: English, Italian Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents R1544373

Provide bilingual inbound/outbound customer support remotely, resolve routine product/service issues, document information, and offer additional products or services. | Fluent French and English, 1+ year customer service experience, high school diploma or GED, quiet home workspace, strong computer skills, and reliable high-speed internet. | Job Title: Customer Service Representative-Remote (Bilingual: French / English) Job Description Le représentant du service à la clientèle à distance (bilingue : français/anglais) travaille à domicile et interface avec les clients via des appels entrants/sortants et/ou via Internet. Ce poste assure le service client et la résolution des problèmes et questions courants concernant les produits et/ou services du client. (Les anciens combattants sont encouragés à postuler.) The Customer Service Representative-Remote (Bilingual: French / English) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (Military veterans are encouraged to apply.) • DOIT PARLER COURANTEMENT LE FRANÇAIS ET L'ANGLAIS * • MUST SPEAK BOTH FRENCH AND ENGLISH FLUENTLY * DESCRIPTION D’EMPLOI Le représentant du service à la clientèle – à domicile (travail à la maison) (bilingue : français / anglais) travaille à domicile et s'interface avec les clients via des appels entrants / sortants et / ou via Internet. Ce poste fournit un soutien au service à la clientèle et la résolution des problèmes courants et des questions concernant les produits et / ou services du client. (Nous acceptons les candidatures pour ce poste sur une base continue. Les anciens combattants sont encouragés à postuler.) UNE NOUVELLE CARRIÈRE PROPULSÉE PAR VOUS Êtes-vous à la recherche d'un changement de carrière en « travail à domicile » au sein d'une organisation mondiale avant-gardiste qui cultive une véritable culture inclusive et axée sur les personnes et un véritable sentiment d'appartenance ? Souhaitez-vous rejoindre une entreprise qui remporte chaque année les prix « Meilleurs lieux de travail au monde », « Employés les plus heureux » et « Meilleures entreprises pour la croissance de carrière » ? Alors un poste de représentant du service client à distance chez Concentrix est exactement le bon endroit pour vous ! En tant que représentant du service client à distance, vous rejoindrez une équipe organiquement diversifiée provenant de plus de 70 pays où TOUS les membres contribuent et se soutiennent mutuellement au succès et au bien-être de chacun, fièrement unis pour « changer la donne ». Ensemble, nous aidons les marques les plus connues au monde à améliorer leurs activités grâce à des expériences client exceptionnelles et à une innovation technologique. Et en raison de notre croissance continue, nous recherchons des révolutionnaires plus talentueux pour rejoindre notre objectif, des personnes aussi passionnées que nous par l’offre d’expériences de service client exceptionnelles. CROISSANCE DE CARRIÈRE ET DÉVELOPPEMENT PERSONNEL Il s'agit d'une excellente opportunité de « travail à domicile » qui vous permettra de réimaginer un tout nouveau parcours professionnel et de vous faire des « amis pour la vie » en même temps. Nous vous fournirons toute la formation, les technologies et le soutien continu dont vous aurez besoin pour réussir. De plus, chez Concentrix, il existe un réel potentiel de croissance professionnelle (et personnelle). En fait, environ 80 % de nos managers et dirigeants ont été promus de l’intérieur ! C’est pourquoi nous proposons une gamme de programmes GRATUITS d’apprentissage et de développement du leadership, conçus pour vous mettre sur la voie du type de carrière que vous avez toujours envisagé. CE QUE VOUS FEREZ DANS CE RÔLE En tant que représentant du service client travaillant à domicile, vous : • Fournir un support client entrant à l’aide d’un guide de flux d’appels dans la langue préférée du client • Aider les clients à résoudre les problèmes techniques de base • Suivre, documenter et récupérer des informations dans des bases de données • Maintenir une connaissance approfondie des produits et/ou services des clients, tels que : les téléphones intelligents, les tablettes, les ordinateurs et les appareils portables ; Une connaissance d'iOS et/ou de MacOS, ou d'une technologie comparable, est préférable. • Proposer des produits et/ou services supplémentaires • Offrez des expériences client expertes… avec le sourire. VOS QUALIFICATIONS Vos compétences, votre intégrité, vos connaissances et votre véritable compassion apporteront de la valeur et du succès à chaque interaction client. Les autres qualifications pour notre rôle de représentant du service client (à distance) comprennent : • La capacité de parler couramment le français et l’anglais • 1+ an d'expérience en service client • Un diplôme d'études secondaires ou GED • Un environnement calme et sans distraction pour travailler à la maison • Maîtrise du multitâche rapide • Désir d'apprendre de nouvelles technologies • Solides compétences en navigation informatique et connaissance des ordinateurs • Un ordinateur de bureau ou un ordinateur portable pour effectuer des tests sur PC et Internet ; Un ordinateur de travail peut être fourni selon le poste offert, mais n'est pas garanti (sera discuté plus en détail avec un recruteur) • Internet haut débit (pas de sans fil/hotspots ni satellite) et un smartphone QU'Y A-T-IL POUR VOUS L’une des convictions culturelles de notre entreprise dit : « Nous défendons nos collaborateurs. » C'est pourquoi nous investissons considérablement dans nos solutions révolutionnaires, notre infrastructure et nos capacités pour garantir le succès à long terme de nos équipes et de nos clients. Et nous investirons en VOUS pour vous aider dans votre cheminement de carrière et dans votre développement personnel. Dans ce rôle, vous bénéficierez également de : • Le salaire de base pour ce poste est de 16 $ à 25 $ de l'heure (le taux de rémunération ne sera pas inférieur au salaire minimum applicable), assorti de primes proportionnelles à la performance individuelle et à celle de l'entreprise. Le salaire réel varie en fonction du lieu de travail, des qualifications, des compétences, de la formation, de l'expérience et des aptitudes. Les employés admissibles à ce poste bénéficient d'avantages sociaux tels qu'une assurance médicale, dentaire et ophtalmologique, un programme complet d'aide aux employés (PAE), un régime enregistré d'épargne-retraite (REER), des congés payés et des jours fériés, ainsi que des journées de formation rémunérées. Nous acceptons les candidatures pour ce poste en continu. • Option d'inscription DailyPay pour accéder au paiement « en avance », quand vous le souhaitez • Formation rémunérée et primes basées sur la performance • Opportunités lucratives de primes de recommandation d'employés • Opportunités de réseautage d'entreprise avec des groupes organisés sur les sujets suivants : Réseau de femmes, Professionnels noirs, Fierté LGBTQ+, Capacité (Handicaps), Dynamique (Neurodiversité), Femmes dans la technologie, Champions OneEarth, et plus encore • Programmes de santé et de bien-être avec des partenaires formés pour vous aider à promouvoir une vie en bonne santé • Des programmes de mentorat qui soutiennent votre parcours professionnel enrichissant • La commodité du travail à domicile • Programmes et événements qui soutiennent la diversité, l'équité et l'inclusion, ainsi que la citoyenneté mondiale, la durabilité et le soutien communautaire • Célébrations pour la Journée Concentrix, la Journée d'appréciation des acteurs du changement, la Semaine du service client, la Journée mondiale du nettoyage, #MyOneEarthPromise, et plus encore RÉIMAGINEZ LA MEILLEURE VERSION DE VOUS ! Si tout cela vous semble être la prochaine étape idéale dans votre parcours professionnel, nous souhaitons avoir votre avis. Postulez dès aujourd'hui et découvrez pourquoi plus de 440 000 personnes qui changent la donne dans le monde entier appellent Concentrix leur « employeur de choix ». JOB DESCRIPTION The Customer Service Representative-Remote (Bilingual: French / English) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.) A NEW CAREER POWERED BY YOU Are you looking for a “work from home” career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “World’s Best Workplaces,” “Happiest Employees,” and “Best Companies for Career Growth” awards every year? Then a remote Customer Service Representative position at Concentrix is just the right place for you! As a remote Customer Service Representative, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we’re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are. CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great “work from home” opportunity that will allow you to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned. WHAT YOU WILL DO IN THIS ROLE As a Customer Service Representative working from home, you will: • Provide inbound customer support using a call flow guide in the customer’s preferred language • Help customers resolve basic technical issues • Track, document, and retrieve information in databases • Maintain broad knowledge of client products and/or services, such as: smartphones, tablets, computers, and wearables; Familiarity with iOS and/or MacOS, or comparable technology is preferred • Offer additional products and/or services • Deliver expert customer experiences…with a smile. YOUR QUALIFICATIONS Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative (Remote) role include: • The ability to speak fluent French and English • 1+ year of customer service experience • A high school diploma or GED • A quiet, distraction-free environment to work from in your home • Proficiency in fast-paced multi-tasking • Eagerness to learn new technologies • Strong computer navigation skills and PC knowledge • A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter) • High Speed internet (no wireless/hotspots or satellite) and a smartphone WHAT’S IN IT FOR YOU One of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with: • The base salary range for this position is $16-$25/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis. • DailyPay enrollment option to access pay "early," when you want it • Paid training and performance-based incentives • Lucrative employee referral bonus opportunities • Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more • Health and wellness programs with trained partners to help promote a healthy you • Mentorship programs that support your rewarding career journey • Work-from-home convenience • Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support • Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more REIMAGINE THE BEST VERSION OF YOU! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.” Location: CAN, ON, Work-at-Home Language Requirements: Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Concentrix is an Equal Opportunity Employer and complies with the fair employment practice laws. We are committed to providing a workplace free from unlawful discrimination and harassment and prohibit the same against employees, applicants or other covered persons by coworkers, supervisors, managers, or third parties based on a person's race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, ethnicity, genetic information, military service, union membership, political affiliation, marital status, pregnancy or other protective status. Currently, this position may be performed only in the following provinces/territories: AB, BC, MB, NB, NL, NS, ON, PE and SK.

Provide customer service and technical support for automotive parts and service inquiries, coordinate parts supply and orders, analyze issues related to recalls and service campaigns, and prepare reports. | Requires intermediate to advanced MS Excel, Access, PowerPoint skills, basic SQL, preferred Power BI and Alteryx experience, strong communication, data analysis, and automotive OEM experience is a plus. | Job Title: Customer Service Representative (Automotive Parts and Service) Onsite Job Description The Customer Service Automotive Parts and Service Advisor engages with customers through inbound and outbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related to client products and services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.) A NEW CAREER POWERED BY YOU Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “World’s Best Workplaces,” “Best Company Culture,” and “Best Companies for Career Growth” awards every year? Then an Automotive Parts and Service position at Concentrix is just the right place for you! As an Customer Service Automotive Parts and Service Advisor, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we’re looking for more talented people to join our purpose, people as passionate about providing outstanding customer CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned. What You Will Do In This Role As an Customer Service Automotive Parts and Service Advisor, you’ll: • Assists management with coordinating and following up with internal business groups and external affiliate groups on parts supply and parts orders. • Research and analyze issues on parts supply, dealer orders, and other information related to recalls and service campaigns, and follow up with appropriate business units as appropriate to resolve issues. • Participates in meetings as necessary related to recalls and service campaigns to help coordinate part-related activities between various departments and demonstrates the ability to communicate decisions that benefit the overall corporate goals of customer satisfaction. • Monitor daily supply of certain parts and dealer backorders, work with regional field personnel, parts suppliers to follow up on issues, and place dealer orders as necessary. • Updates department publications, including but not limited to recall and service campaign content on dealer facing resources/websites. • Run reports in various systems to extract the necessary information and prepare daily, weekly, monthly and ad-hoc reports that detail forecast, demand, and backorder status of critical supply parts. • Communicate with customers, regions, dealerships, legal staff and consumer affairs staff as necessary about service campaigns. • Assists management with the developing, creating and updating reporting of recalls and service campaigns. • Documents department and program processes as necessary to create greater efficiency and ensure information is consistent, accurate and up to date at all times. • Completes special projects assigned by Supervisor and assists with other departmental related needs as requested by management. • Deliver expert customer experiences…with a smile. Your Qualifications Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Automotive Buy Back Case Lead role include: • Intermediate or advanced MS Excel, Access, and PowerPoint skills. • Basic SQL skills. Experience in Power BI, and Alteryx preferred. • Strong verbal and written communication skills with attention to detail. • Experience in structured relational database design preferred. • Ability to troubleshoot programming changes, errors, and subsequent modifications. • Fundamental skills in data analysis and data modeling. • Dependable, punctual and flexible relative to scheduled work times. • Works cooperatively with department associates to support Parts programs and initiatives by providing program pricing recommendations. • OEM experience is a plus. • Ability to synthesize information in order to accurately document processes. • Proficiency in fast-paced multi-tasking • Eagerness to learn new technologies • Must reside in the United States and have a valid U.S. address for residence What’s In It For You One of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include: • The base salary range for this position is $25.00/hour, (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis. • DailyPay enrollment option to access pay "early," when you want it • Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more • Health and wellness programs with trained partners to help promote a healthy you • Mentorship programs that support your rewarding career journey • A modern, state-of-the-art office setting with advanced technologies and a great team • Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support • Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more • A range of other perks and benefits REIMAGINE THE BEST VERSION OF YOU! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.” Location: USA Fountain Valley - Hyundai HQ:10550 Talbert Avenue Language Requirements: Time Type: Full time Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Eligibility to Work: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. Where Job May be Performed: Currently, this position may be performed only in the states listed here. Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: • English • Spanish To request a reasonable accommodation please click here. If you wish to review the Affirmative Action Plan, please click here. R1664369

As a Customer Representative, you will take incoming customer calls and resolve users' demands. You will log call details and maintain service and product knowledge associated with applications specific to individual customers. | Proficiency in German and advanced English is required, along with a good disposition for customer service. Customer care skills and the ability to take ownership of calls are essential. | Job Title: Customer Representative (German-speaking) – Remote - MS01 Job Description Experience the power of a game-changing career Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Customer Representative in Barcelona (On-site) or remote from Spain, you will be part of our team of game-changers who are powering the brands of the future in the fashion industry. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As a Customer Representative on our team, you will: - Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users’ demands - Take incoming calls from boutiques and shops and resolve demands - Log call details onto call management systems and provide response and resolution within SLA - Maintain service and product knowledge and expertise associated with applications specific to individual customers Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: - Are proficient or bilingual in German plus an advanced level of English - Have good disposition to work in a customer service environment - Have customer care skills – ability to listen to and understand the customers’ need - Can take ownership of, and progress calls to resolution or to escalate call to resolution It would be a plus if you have: - Working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. What’s in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: - Full-time 39 hours/week temporary contract: Monday-Friday 9-18h - Salary 19.103 euros gross/year + up to 1.200 euros gross/year in bonus - Central location in Barcelona - Bring-a-friend (referral) bonus opportunities - Full paid training on the company and the project you'll be working on - Career development programs, specialized courses Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1658537 Location: ESP Barcelona - C/ de la Selva de Mar, 129 Language Requirements: English, German (Required) Time Type: Full time2026-01-31 If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

As a Customer Service Representative, you will handle incoming customer contacts and solve users’ demands. You will log call details and maintain service and product knowledge to ensure contractual SLA is maintained. | Candidates should be proficient in Norwegian and advanced in English, with a good disposition to work in a customer service environment. Customer care skills and the ability to take ownership of calls are essential. | Job Title: Customer Service Representative (Norwegian - speaking) - Remote - Sport Clothing Industry AM03 Job Description Experience the power of a game-changing career Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Customer Service Representative (remote from Spain) you will be part of our team of game-changers who are powering the brands of the future in the Sport Clothing industry. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As a Customer Service Representative on our team, you will: - Handle incoming customers contacts (via telephone, email, chat or other automated alerts) and solve users’ demands - Log call details onto call management systems and provide response and resolution within SLA - Maintain service and product knowledge and expertise associated with applications specific to individual customers - Ensure contractual SLA is maintained Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: - Are proficient or bilingual in Norwegian and advanced in English - Have good disposition to work in a customer service environment - Have customer care skills – ability to listen to and understand the customers’ need - Can take ownership of, and progress calls to resolution or to escalate call to resolution Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. What’s in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: - Full-time 39 hours/week, permanent contract: Monday to Friday from 9:00 to 18:00 - Salary 18,978 euros gross/year + up to 2,400 euros gross/year in bonus - Remote opportunity: work remotely from Spain! - Full paid training on the company and the project you'll be working on - Career development programs, specialized courses Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1634463 Location: ESP Barcelona - C/ de la Selva de Mar, 129 Language Requirements: English, Norwegian (Required) Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents