3 open positions available
Lead complex onboarding projects, serve as a trusted advisor, and improve onboarding processes. | 5+ years in B2B SaaS onboarding, strong communication skills, experience with tools like Salesforce or GuideCX, and ability to manage multiple complex implementations. | Who Are We: Comply is the leading provider of compliance SaaS and consulting services for the global financial services sector. With more than 5,000 clients and hundreds of employees across the globe, Comply empowers Chief Compliance Officers and their teams to proactively manage regulatory obligations, mitigate risk, and scale with efficiency and confidence. Comply serves thousands of global financial services clients including broker-dealers, insurers, investment banks, private funds, RIAs, and wealth managers who rely on Comply offerings to power their compliance programs. To learn more about Comply, visit comply.com The Role: We are looking for a strategic and customer-centric Enterprise Onboarding Manager to join our post-sales organization and lead complex, high-impact implementations of the Comply platform. This role is ideal for someone who not only excels at customer onboarding, but also drives process improvements, mentors others, and partners cross-functionally to scale a best-in-class onboarding experience. As a Enterprise Onboarding Manager at Comply, you will own the success of our most complex onboarding engagements while helping shape the future of our onboarding programs and practices. Responsibilities: • Own and lead end-to-end onboarding for high-value, complex, or strategic accounts, managing multiple concurrent implementations with minimal oversight. • Serve as a strategic partner and trusted advisor to senior client stakeholders, aligning onboarding outcomes to customer business goals and long-term success. • Define project scope, timelines, and success criteria; proactively collaborate with Sales, Customer Success, and other internal teams prior to kick-off to ensure seamless handoffs and clear expectations. • Identify risks early, lead escalations, and drive resolution of onboarding challenges, coordinating across internal teams as needed. • Act as a Comply product and onboarding subject-matter expert, advising both customers and internal teams on best practices and platform capabilities. • Monitor, analyze, and report on onboarding progress, trends, and outcomes; provide insights and recommendations to leadership and cross-functional partners. • Deliver tailored onboarding and advanced platform training for customers based on their specific workflows and maturity. • Ensure a smooth, high-quality transition of customers to the Customer Success team, including documentation, handoff meetings, and success planning. • Mentor and support Onboarding Managers by sharing best practices, providing guidance on complex accounts, and contributing to team enablement. • Drive continuous improvement initiatives, including onboarding processes, tools, templates, and customer experience enhancements. • Use GuideCX to manage onboarding workflows, while helping refine how the team leverages onboarding technology at scale. • Partner on special projects and cross-functional initiatives that improve onboarding efficiency, scalability, and customer satisfaction. Skills and Qualifications: • 5+ years of Customer Onboarding or Implementation experience in a B2B SaaS environment. • Proven ability to manage complex implementations and influence outcomes without direct authority. • Strong track record of acting as a trusted advisor to customers, including senior-level stakeholders. • Excellent communication and presentation skills across video, phone, and written channels. • Demonstrated ability to coach, mentor, or informally lead peers. • Solid understanding of data configuration, templates, and upload specifications. • Experience with Salesforce, GuideCX, JIRA, or similar tools strongly preferred. • Exceptional organizational, prioritization, and time-management skills. • Comfortable operating in a fast-paced, evolving environment and driving change. $104,500 - $115,500 a year The all-in total compensation for this role is $104,500 and $115,500, and is specific to the United States. A reasonable estimate of the base salary range would be $95,000 - $105,000 plus applicable bonus/benefit offerings, etc., as those similarly situated within the Company. It takes into account a wide range of factors that are considered in making compensation decisions, including, but not limited to, skill sets, training, licensure and certification, and experience. To learn more about our values, mission and the wide-range of perks offered to employees at Comply, visit https://www.comply.com/careers/. Comply is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment. Applicants must be authorized to work for any employer in the United States. Currently, we are unable to sponsor or take over sponsorship of an employment Visa at this time. Comply is aware of scammers posing as Comply employees and extending job offers via direct messaging, texts and social media platforms. These are fraudulent and should be treated as such. To learn more about this, please review our Statement of Fraudulent Job Offers.
Lead and execute PR, media, and executive communications strategies to elevate company visibility and credibility in financial services and compliance sectors. | Requires 6+ years in PR or executive communications, proven success in regulated industries, strong media relationships, and experience across integrated channels. | Who Are We: Comply is the leading provider of compliance SaaS and consulting services for the global financial services sector. With more than 5,000 clients and hundreds of employees across the globe, Comply empowers Chief Compliance Officers and their teams to proactively manage regulatory obligations, mitigate risk, and scale with efficiency and confidence. Comply serves thousands of global financial services clients including broker-dealers, insurers, investment banks, private funds, RIAs, and wealth managers who rely on Comply offerings to power their compliance programs. To learn more about Comply, visit comply.com The Role: Comply is seeking a senior communications leader to define and execute our PR, media, and executive communications strategy — and to elevate our CEO and executive team into visible, trusted authorities within financial services and regulatory compliance. This role owns how Comply is understood by the market: what stories get told, where we show up, who speaks for us, and why we matter. You will lead earned and owned media, executive visibility, social influence, and external recognition with a clear mandate: build credibility in a highly regulated industry, shape category narrative, and connect communications output to measurable business outcomes. This is a high-caliber role for a strategic operator who understands the nuance, rigor, and trust required to communicate with financial institutions, regulators, and compliance leaders — and who can translate complex regulatory and AI-driven innovation into clear, compelling narratives across integrated channels. \n Responsibilities: PR & Media Strategy (Primary Focus) Define and execute Comply’s global PR and earned media strategy aligned to company and go-to-market priorities Proactively shape category narratives across RegTech, financial services, compliance, and AI Develop creative, compelling media pitches that resonate with fintech, financial services, regulatory, and business press Build and maintain deep relationships with top-tier and vertical media covering financial services, regulation, technology, and risk Secure high-impact earned coverage, interviews, features, and news stories that reinforce leadership and credibility Lead press strategy for product launches, M&A, leadership announcements, regulatory insights, and major client milestones Executive Communications & CEO Visibility Serve as the CEO’s primary partner on external communications, narrative, and public presence Shape the CEO’s and executives’ points of view on regulatory change, market dynamics, AI, and industry trends Build executive content including bylines, op-eds, keynote narratives, speeches, talking points, and LinkedIn posts Secure and position the CEO and executives for high-value external visibility, including media interviews, contributed articles, podcasts, and industry forums Build a consistent, credible executive voice that balances authority, clarity, and approachability Expert Speaker Bureau & Executive Amplification Work cross-functionally with Product, Regulatory Services, Legal, Marketing, and Sales to identify, develop, and elevate Comply subject-matter experts Build and manage an expert speaker’s bureau representing Comply across regulatory, compliance, AI, and financial services domains Prepare executives and designated experts for external speaking, panels, podcasts, media interviews, and industry forums Ensure speakers are aligned to core narratives, message discipline, and market priorities Use the speaker bureau to extend Comply’s visibility, credibility, and influence beyond the CEO alone Awards, Recognition & External Validation Own Comply’s awards strategy across industry, product, innovation, compliance, and leadership programs Identify, prioritize, and manage submissions that meaningfully elevate brand and executive credibility Partner with Product, Marketing, and Leadership to translate outcomes into winning submissions Use awards and recognition as amplification engines across PR, social, sales enablement, and owned channels Earned + Owned Media Integration Own the integration of earned media with owned channels, ensuring consistent narrative across press, social, executive content, and brand platforms Develop editorial calendars and content themes that reinforce thought leadership and authority Partner with Brand, Product Marketing, Demand, and Sales Enablement to align messaging without diluting credibility Social Strategy, Amplification & Influence Own Comply’s social strategy, with a primary focus on LinkedIn Lead executive and employee social amplification to extend the reach of earned media, podcasts, awards, and thought leadership Develop playbooks and content frameworks to enable Sales and client-facing leaders to participate credibly in social conversations Train Sales leadership and select reps on effective social selling aligned to executive and brand messaging Social Tools, Augmentation & Aggregation Own strategy and execution for social media management, aggregation, and advocacy platforms (e.g., Oktopost, Hootsuite, or similar) Design scalable workflows for content distribution, executive amplification, and employee advocacy Monitor engagement, sentiment, and performance; continuously optimize approach Measurement, Analytics & Outcomes Define success metrics for PR, executive communications, social influence, and external recognition Track and report on outputs and outcomes including media quality, share of voice, executive visibility, awards impact, social engagement, and downstream influence Partner with Marketing Ops, Revenue, and Leadership to connect communications efforts to brand lift, trust, pipeline influence, and strategic initiatives Use data and insight to refine strategy and demonstrate impact Media Readiness, Message Discipline & Issues Management Prepare executives and spokespeople for media interviews, podcasts, panels, and public appearances Develop message frameworks, rapid-response narratives, and executive guidance Partner closely with Legal, Compliance, People, and Executive Leadership on sensitive or high-stakes communications Skills and Qualifications: 6+ years of experience in PR, media relations, executive communications, or journalism Proven success leading communications in a regulated industry (financial services, fintech, RegTech, or adjacent B2B SaaS) Strong existing media relationships and a track record of high-impact earned coverage Deep experience across integrated channels: earned media, owned content, social, executive communications, awards, and thought leadership Exceptional writer with strong editorial judgment and narrative instincts Comfortable advising senior executives and operating in high-visibility, high-trust environments Experience measuring communications impact and tying efforts to business outcomes \n $121,000 - $132,000 a year The all-in total compensation for this role is $121,000 and $132,000. A reasonable estimate of the base salary range would be $110,000 - $120,000 plus applicable bonus/benefit offerings, etc., as those similarly situated within the Company. It takes into account a wide range of factors that are considered in making compensation decisions, including, but not limited to, skill sets, training, licensure and certification, and experience. \n To learn more about our values, mission and the wide-range of perks offered to employees at Comply, visit https://www.comply.com/careers/. Comply is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment. Applicants must be authorized to work for any employer in the United States. Currently, we are unable to sponsor or take over sponsorship of an employment Visa at this time. Comply is aware of scammers posing as Comply employees and extending job offers via direct messaging, texts and social media platforms. These are fraudulent and should be treated as such. To learn more about this, please review our Statement of Fraudulent Job Offers.
Define and execute PR, media, and executive communications strategy to elevate company visibility and credibility in the financial services and compliance industry. | Proven success in PR, media relations, and executive communications within a regulated industry, with strong media relationships and experience in integrated communication channels. | Who Are We: Comply is the leading provider of compliance SaaS and consulting services for the global financial services sector. With more than 5,000 clients and hundreds of employees across the globe, Comply empowers Chief Compliance Officers and their teams to proactively manage regulatory obligations, mitigate risk, and scale with efficiency and confidence. Comply serves thousands of global financial services clients including broker-dealers, insurers, investment banks, private funds, RIAs, and wealth managers who rely on Comply offerings to power their compliance programs. To learn more about Comply, visit comply.com The Role: Comply is seeking a senior communications leader to define and execute our PR, media, and executive communications strategy — and to elevate our CEO and executive team into visible, trusted authorities within financial services and regulatory compliance. This role owns how Comply is understood by the market: what stories get told, where we show up, who speaks for us, and why we matter. You will lead earned and owned media, executive visibility, social influence, and external recognition with a clear mandate: build credibility in a highly regulated industry, shape category narrative, and connect communications output to measurable business outcomes. This is a high-caliber role for a strategic operator who understands the nuance, rigor, and trust required to communicate with financial institutions, regulators, and compliance leaders — and who can translate complex regulatory and AI-driven innovation into clear, compelling narratives across integrated channels. Responsibilities: • PR & Media Strategy (Primary Focus) • Define and execute Comply’s global PR and earned media strategy aligned to company and go-to-market priorities • Proactively shape category narratives across RegTech, financial services, compliance, and AI • Develop creative, compelling media pitches that resonate with fintech, financial services, regulatory, and business press • Build and maintain deep relationships with top-tier and vertical media covering financial services, regulation, technology, and risk • Secure high-impact earned coverage, interviews, features, and news stories that reinforce leadership and credibility • Lead press strategy for product launches, M&A, leadership announcements, regulatory insights, and major client milestones • Executive Communications & CEO Visibility • Serve as the CEO’s primary partner on external communications, narrative, and public presence • Shape the CEO’s and executives’ points of view on regulatory change, market dynamics, AI, and industry trends • Build executive content including bylines, op-eds, keynote narratives, speeches, talking points, and LinkedIn posts • Secure and position the CEO and executives for high-value external visibility, including media interviews, contributed articles, podcasts, and industry forums • Build a consistent, credible executive voice that balances authority, clarity, and approachability • Expert Speaker Bureau & Executive Amplification • Work cross-functionally with Product, Regulatory Services, Legal, Marketing, and Sales to identify, develop, and elevate Comply subject-matter experts • Build and manage an expert speaker’s bureau representing Comply across regulatory, compliance, AI, and financial services domains • Prepare executives and designated experts for external speaking, panels, podcasts, media interviews, and industry forums • Ensure speakers are aligned to core narratives, message discipline, and market priorities • Use the speaker bureau to extend Comply’s visibility, credibility, and influence beyond the CEO alone • Awards, Recognition & External Validation • Own Comply’s awards strategy across industry, product, innovation, compliance, and leadership programs • Identify, prioritize, and manage submissions that meaningfully elevate brand and executive credibility • Partner with Product, Marketing, and Leadership to translate outcomes into winning submissions • Use awards and recognition as amplification engines across PR, social, sales enablement, and owned channels • Earned + Owned Media Integration • Own the integration of earned media with owned channels, ensuring consistent narrative across press, social, executive content, and brand platforms • Develop editorial calendars and content themes that reinforce thought leadership and authority • Partner with Brand, Product Marketing, Demand, and Sales Enablement to align messaging without diluting credibility • Social Strategy, Amplification & Influence • Own Comply’s social strategy, with a primary focus on LinkedIn • Lead executive and employee social amplification to extend the reach of earned media, podcasts, awards, and thought leadership • Develop playbooks and content frameworks to enable Sales and client-facing leaders to participate credibly in social conversations • Train Sales leadership and select reps on effective social selling aligned to executive and brand messaging • Social Tools, Augmentation & Aggregation • Own strategy and execution for social media management, aggregation, and advocacy platforms (e.g., Oktopost, Hootsuite, or similar) • Design scalable workflows for content distribution, executive amplification, and employee advocacy • Monitor engagement, sentiment, and performance; continuously optimize approach • Measurement, Analytics & Outcomes • Define success metrics for PR, executive communications, social influence, and external recognition • Track and report on outputs and outcomes including media quality, share of voice, executive visibility, awards impact, social engagement, and downstream influence • Partner with Marketing Ops, Revenue, and Leadership to connect communications efforts to brand lift, trust, pipeline influence, and strategic initiatives • Use data and insight to refine strategy and demonstrate impact • Media Readiness, Message Discipline & Issues Management • Prepare executives and spokespeople for media interviews, podcasts, panels, and public appearances • Develop message frameworks, rapid-response narratives, and executive guidance • Partner closely with Legal, Compliance, People, and Executive Leadership on sensitive or high-stakes communications Skills and Qualifications: • 6+ years of experience in PR, media relations, executive communications, or journalism • Proven success leading communications in a regulated industry (financial services, fintech, RegTech, or adjacent B2B SaaS) • Strong existing media relationships and a track record of high-impact earned coverage • Deep experience across integrated channels: earned media, owned content, social, executive communications, awards, and thought leadership • Exceptional writer with strong editorial judgment and narrative instincts • Comfortable advising senior executives and operating in high-visibility, high-trust environments • Experience measuring communications impact and tying efforts to business outcomes $121,000 - $132,000 a year The all-in total compensation for this role is $121,000 and $132,000. A reasonable estimate of the base salary range would be $110,000 - $120,000 plus applicable bonus/benefit offerings, etc., as those similarly situated within the Company. It takes into account a wide range of factors that are considered in making compensation decisions, including, but not limited to, skill sets, training, licensure and certification, and experience. To learn more about our values, mission and the wide-range of perks offered to employees at Comply, visit https://www.comply.com/careers/. Comply is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment. Applicants must be authorized to work for any employer in the United States. Currently, we are unable to sponsor or take over sponsorship of an employment Visa at this time. Comply is aware of scammers posing as Comply employees and extending job offers via direct messaging, texts and social media platforms. These are fraudulent and should be treated as such. To learn more about this, please review our Statement of Fraudulent Job Offers.
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