CompanyCam

Proactively engage with customers to ensure successful adoption, retention, and growth, while educating on product features and advocating for customer needs. | Experience in a customer-facing SaaS role, strong communication skills, strategic problem-solving, and a customer-first mindset. | Hi, we’re CompanyCam. We’re a simple-to-use photo documentation and productivity app for contractors of all commercial and home services industries. Packed with intuitive functionality, CompanyCam facilitates unparalleled communication and accountability across a contractor’s entire business. We’re committed to providing a consumer-grade, game-changing experience that helps our users build trust within their company and with their customers. But don’t let that corporate description fool you—the people behind our buttoned-up product are laid-back (but hardworking), genuine, and kickass, and you could be one of them! The Role As a Customer Success Manager, you’ll play a critical role in helping customers get long-term value from CompanyCam. In this individual contributor role, you’ll act as a trusted partner to a portfolio of customers, guiding them through adoption, renewal, and growth. Through proactive outreach and meaningful conversations, you’ll help customers solve real problems while ensuring they fully understand how CompanyCam supports their business goals. This role is essential to reducing churn, increasing engagement, and driving expansion across our customer base. You’ll work closely with Sales, Marketing, and Product to ensure our customers feel supported at every stage of their journey. Location: Candidates must permanently and currently reside in the United States. What You'll Do Proactively engage with customers to monitor account health and drive successful adoption Educate and train customers on CompanyCam features, best practices, and new product updates Identify at-risk accounts and execute thoughtful retention strategies to reduce churn and downgrades Manage renewals by guiding customers through contract continuation and addressing concerns Partner with Account Managers to identify and qualify growth opportunities such as add-ons or expanded usage Advocate for customer needs internally while aligning with CompanyCam’s business goals Develop and contribute to training resources that improve customer education and product usage The Impact You'll Have At CompanyCam, your work makes a real impact. Whether you're writing code, supporting customers, or designing experiences, your contributions directly shape the product we deliver and the people we serve. We're building something that helps real people solve real problems—and we believe that kind of work is best done by a team that reflects the world around us. In this role, you’ll drive impact by: Improving customer retention by proactively addressing risk and strengthening relationships Increasing product engagement and revenue through education, adoption, and expansion efforts Elevating the customer voice across the organization to influence better outcomes and experiences Showcasing customer success to help others understand the value of growing with CompanyCam What You'll Bring Experience in a customer-facing role, ideally within a SaaS environment Strong written and verbal communication skills with the ability to lead quality customer conversations Proven ability to work independently while managing a book of business A high level of empathy and a customer-first mindset balanced with business goals Strong problem-solving and strategic thinking skills Ability to identify trends and opportunities through customer usage and feedback Bachelor’s degree in Business Administration or Communications, preferred A continuous growth-mindset, with a focus on learning, embracing challenges, and continuously improving. A knack for creativity and innovation, bringing fresh ideas to the table and solving complex problems. Benefits & Compensation This is a salaried position at CompanyCam. Our starting salary is $48,000 per year. Our average on target earnings (OTE) are around $67,200. We also offer meaningful equity and other benefits. CompanyCam is an equal-opportunity employer committed to respect, inclusion, and growth. We work hard, take responsibility, and support each other. Great ideas come from all backgrounds, and we carefully consider every applicant without regard to personal characteristics or traits. Even if your work experience doesn’t align perfectly, we encourage you to apply. What really matters to us is your potential, your passion, and your commitment to learning, innovation, and contributing meaningfully to our team. For any accommodations or technical issues related to the online application or interview process, please email jobs@companycam.com and we’ll respond promptly. Please do not include any medical or health information in your message. Note: Resumes sent to this email will not be reviewed or responded to. To be considered for a position, you must apply directly through our careers page.

Develop and execute social media content strategies, manage content calendars, create and approve multimedia content, and analyze performance metrics. | Minimum 5 years of experience in social content strategy or digital content roles, strong written communication skills, and familiarity with social management tools. | Hi, we’re CompanyCam. We’re a simple-to-use photo documentation and productivity app for contractors of all commercial and home services industries. Packed with intuitive functionality, CompanyCam facilitates unparalleled communication and accountability across a contractor’s entire business. We’re committed to providing a consumer-grade, game-changing experience that helps our users build trust within their company and with their customers. But don’t let that corporate description fool you—the people behind our buttoned-up product are laid-back (but hardworking), genuine, and kickass, and you could be one of them! The Role We’re looking for a Senior Social Content Strategist to develop and execute high-performing social media content strategies that drive brand awareness, audience engagement, and measurable business results. In this role, you’ll lead content planning and production across channels, using data and audience insights to optimize performance and ensure alignment with broader marketing and communications goals. As a subject-matter expert, you’ll stay ahead of platform best practices, trends, and audience behavior while mentoring contributors to elevate content quality, consistency, and impact. You’ll collaborate cross-functionally to ensure social content supports campaigns, launches, and brand storytelling in a cohesive way. Location: This is a remote position. You must live and work permanently in the U.S. to be considered. What You'll Do Develop and own a comprehensive social content strategy aligned to brand, campaign, and business goals Plan and manage annual, quarterly, and monthly social content calendars across platforms Create, edit, and approve high-quality written, visual, and short-form video content optimized for each channel Partner with designers, videographers, and agencies to produce creative assets and templates Repurpose long-form and campaign content into social-native formats Oversee scheduling, publishing, and execution through social management tools Define community engagement guidelines and oversee responses to comments, messages, and inquiries Monitor audience sentiment and escalate sensitive or reputational issues when needed Track, analyze, and report on content and campaign performance using defined KPIs Use performance data to iterate on content strategy, creative formats, and posting cadence Lead A/B testing of copy, creative, and formats and document learnings Partner cross-functionally with Marketing, PR, Product, Sales, and Creative teams on integrated campaigns Manage content workflows, timelines, briefs, and approvals to meet launch dates Coach and mentor junior content creators and contractors to improve quality and efficiency The Impact You'll Have At CompanyCam, your work makes a real impact. Whether you're writing code, supporting customers, or designing experiences, your contributions directly shape the product we deliver and the people we serve. We're building something that helps real people solve real problems—and we believe that kind of work is best done by a team that reflects the world around us. In this role, you’ll drive impact by: Strengthening CompanyCam’s brand presence and voice across social platforms Increasing audience engagement and community loyalty through thoughtful, relevant content Helping social content contribute meaningfully to campaign success and business outcomes Establishing clear standards and consistency across social channels Elevating the quality, efficiency, and impact of social content through mentorship and leadership What You'll Bring Required Bachelor’s degree in Marketing, Communications, Journalism, Digital Media, or a related field — or equivalent professional experience 5+ years of experience in social content strategy, social media management, or digital content roles with measurable results Strong understanding of how social content supports engagement, brand, and business goals Excellent written communication skills with the ability to adapt tone for different platforms and audiences Highly organized, dependable, and comfortable managing multiple timelines and stakeholders Preferred Advanced degree in Marketing, Communications, or a related field Professional certifications (e.g., Meta Blueprint, Google Analytics, HubSpot Content Marketing) Experience with enterprise social management tools and cross-channel campaign execution A continuous growth-mindset, with a focus on learning, embracing challenges, and continuously improving. A knack for creativity and innovation, bringing fresh ideas to the table and solving complex problems. Benefits & Compensation This is a salaried position at CompanyCam. Our starting salary range is $70,000-$83,000 per year and is based on experience. We also offer meaningful equity and other benefits. CompanyCam is an equal-opportunity employer committed to respect, inclusion, and growth. We work hard, take responsibility, and support each other. Great ideas come from all backgrounds, and we carefully consider every applicant without regard to personal characteristics or traits. Even if your work experience doesn’t align perfectly, we encourage you to apply. What really matters to us is your potential, your passion, and your commitment to learning, innovation, and contributing meaningfully to our team. For any accommodations or technical issues related to the online application or interview process, please email jobs@companycam.com and we’ll respond promptly. Please do not include any medical or health information in your message. Note: Resumes sent to this email will not be reviewed or responded to. To be considered for a position, you must apply directly through our careers page.

Develop and execute revenue marketing strategies to drive growth across the customer lifecycle, partnering with sales and product teams. | 6+ years in marketing, SaaS/B2B experience, strong data skills, and strategic thinking. | Hi, we’re CompanyCam. We’re a simple-to-use photo documentation and productivity app for contractors of all commercial and home services industries. Packed with intuitive functionality, CompanyCam facilitates unparalleled communication and accountability across a contractor’s entire business. We’re committed to providing a consumer-grade, game-changing experience that helps our users build trust within their company and with their customers. But don’t let that corporate description fool you—the people behind our buttoned-up product are laid-back (but hardworking), genuine, and kickass, and you could be one of them! The Role As a Senior Marketing Manager, Revenue Marketing, you’ll play a critical role in shaping how CompanyCam drives revenue across the full customer lifecycle—from acquisition and conversion through expansion and retention. This role is designed for a strategic, autonomous marketer who can translate business goals into clear, actionable revenue programs that scale. You’ll partner closely with Sales, Customer Success, RevOps, Product Marketing, Data, and Creative teams to build and execute high-impact initiatives. Beyond execution, you’ll use insights and results to influence broader marketing and company strategy. This is an opportunity to own meaningful revenue outcomes and help define how revenue marketing operates at CompanyCam. Location: Candidates must permanently and currently reside in the United States. What You'll Do Define and own revenue marketing strategy and roadmaps for one or more major revenue motions or programs. Translate company-level revenue goals into multi-quarter, cross-channel plans that drive measurable outcomes. Own growth results across multiple stages of the funnel, including acquisition, conversion, expansion, and retention. Identify and prioritize the highest-leverage opportunities across the funnel, making informed trade-offs between short-term impact and long-term scalability. Partner closely with Sales, Customer Success, RevOps, Product, and Data teams to align strategy, execution, and priorities. Define success metrics, targets, and learning agendas, using performance data to continuously optimize programs. Lead complex, cross-functional initiatives, clearly communicating progress, insights, and results to senior leaders. The Impact You'll Have At CompanyCam, your work makes a real impact. Whether you're writing code, supporting customers, or designing experiences, your contributions directly shape the product we deliver and the people we serve. We're building something that helps real people solve real problems—and we believe that kind of work is best done by a team that reflects the world around us. In this role, you’ll drive impact by: Accelerating revenue growth through strategic, data-driven marketing programs. Improving alignment across Sales, Marketing, and Customer Success, enabling more effective go-to-market execution. Influencing company-level strategy by turning customer, market, and performance insights into action. Building scalable revenue marketing motions that support long-term business growth. What You'll Bring 6+ years of experience in marketing, with ownership of revenue-driving strategy and programs. Proven experience in a SaaS or B2B environment, partnering closely with Sales, RevOps, and Data teams. Strong strategic thinking and business acumen, with the ability to operate autonomously and make sound trade-offs. Deep comfort with data, metrics, and performance analysis, including campaign segmentation and reporting. Excellent written and verbal communication skills, including executive-level communication. Ability to lead through influence rather than authority, aligning stakeholders across teams. Bachelor’s degree in marketing, communications, business, or a related field, preferred. A continuous growth-mindset, with a focus on learning, embracing challenges, and continuously improving. A knack for creativity and innovation, bringing fresh ideas to the table and solving complex problems. Benefits & Compensation This is a salaried/hourly position at CompanyCam. Our starting salary range is $80,000-$90,000 per year and is based on experience. We also offer meaningful equity and other benefits. CompanyCam is an equal-opportunity employer committed to respect, inclusion, and growth. We work hard, take responsibility, and support each other. Great ideas come from all backgrounds, and we carefully consider every applicant without regard to personal characteristics or traits. Even if your work experience doesn’t align perfectly, we encourage you to apply. What really matters to us is your potential, your passion, and your commitment to learning, innovation, and contributing meaningfully to our team. For any accommodations or technical issues related to the online application or interview process, please email jobs@companycam.com and we’ll respond promptly. Please do not include any medical or health information in your message. Note: Resumes sent to this email will not be reviewed or responded to. To be considered for a position, you must apply directly through our careers page.

Manage and grow integration partnerships, coordinate with product and engineering teams, negotiate terms, and develop joint marketing strategies. | 2-4 years partnerships experience, partner program leadership, CRM tools experience, strong interpersonal and problem-solving skills. | Hi, we're CompanyCam. We're a simple-to-use photo documentation and productivity app for contractors of all commercial and home services industries. Packed with intuitive functionality, CompanyCam facilitates unparalleled communication and accountability across a contractor's entire business. We're committed to providing a consumer-grade, game-changing experience that helps our users build trust within their company and with their customers. But don't let that corporate description fool you—the people behind our buttoned-up product are laid-back (but hardworking), genuine, and kickass, and you could be one of them! The Role At CompanyCam, we believe that building great partnerships is just as important as building great products, which is why we are looking to add a strong Platform Partnerships Manager to our team. You'll be at the center of expanding our customer base and growing our network of integration partners. From negotiating partnerships to working side-by-side with engineering teams, you'll connect the dots between what our customers need and the tools that make their work easier. What You'll Do • Coordinate with product and engineering teams (internally and externally) to deliver smooth and reliable integrations • Identify, onboard, and grow new integration partners that expand our reach and customer valueIdentify, onboard, and grow new integration partners that expand our reach and customer value • Negotiate partnership terms that set both sides up for long-term success • Develop joint go-to-market strategies, including co-marketing and sales initiatives with partners • Represent CompanyCam at partner events, trade shows, and industry conferences • Build and maintain strong partner relationships to ensure ongoing success and collaboration • Gather customer and partner feedback to continuously improve integrations • Enable internal teams and partner teams with training, resources, and tools to successfully sell and support integrations • Track KPIs around revenue, adoption, and integration performance to measure success and guide improvements The Impact You'll Have At CompanyCam, your work makes a real impact. Whether you're writing code, supporting customers, or designing experiences, your contributions directly shape the product we deliver and the people we serve. We're building something that helps real people solve real problems—and we believe that kind of work is best done by a team that reflects the world around us. In this role, you'll drive impact by: • Growing CompanyCam's reach by building partnerships that bring our product to new audiences • Create seamless integrations that help customer work smarter and stay loyal to CompanyCam • Shape our long-term integration strategy, directly influencing how the company scales and operates What You'll Bring • 2-4 years of partnerships experience • Proven experience leading and managing a partner program • Experience with programs such as SalesForce CRM, Google Workspace, Slack, etc. • Excellent interpersonal skills and the ability to adapt and problem solve • Ability to prioritize and manage time effectively • A continuous growth-mindset, with a focus on learning, embracing challenges, and continuously improving. • A knack for creativity and innovation, bringing fresh ideas to the table and solving complex problems. Benefits & Compensation This is a salaried position at CompanyCam. Our starting salary range is $90,000 per year and is based on experience. Our average on target earnings (OTE) are around $126,000. We also offer meaningful equity and other benefits. CompanyCam is an equal-opportunity employer committed to respect, inclusion, and growth. We work hard, take responsibility, and support each other. Great ideas come from all backgrounds, and we carefully consider every applicant without regard to personal characteristics or traits. Even if your work experience doesn't align perfectly, we encourage you to apply. What really matters to us is your potential, your passion, and your commitment to learning, innovation, and contributing meaningfully to our team. For any accommodations or technical issues related to the online application or interview process, please email jobs@companycam.com and we'll respond promptly. Please do not include any medical or health information in your message. Note: Resumes sent to this email will not be reviewed or responded to. To be considered for a position, you must apply directly through our careers page.

Design and maintain scalable event-driven data pipelines and infrastructure, collaborate with analytics teams, and lead technical standards and mentoring. | 5+ years backend engineering with Python or similar, 3+ years with cloud data warehouses (Snowflake preferred), experience with event streaming and behavioral analytics platforms, ETL tools, and dbt. | Hi, we’re CompanyCam. We’re a simple-to-use photo documentation and productivity app for contractors of all commercial and home services industries. Packed with intuitive functionality, CompanyCam facilitates unparalleled communication and accountability across a contractor’s entire business. We’re committed to providing a consumer-grade, game-changing experience that helps our users build trust within their company and with their customers. But don’t let that corporate description fool you—the people behind our buttoned-up product are laid-back (but hardworking), genuine, and kickass, and you could be one of them! The Role We’re looking for a sharp, self-motivated, problem-solving Senior Software Engineer - Data to join our team. As a Senior Software Engineer - Data, you’ll build and maintain scalable data infrastructure, focusing on backend systems integration and event pipeline architecture. You’ll serve as the technical bridge between engineering and analytics teams, owning the infrastructure that powers reliable, real-time data flows from application events to our data warehouse and downstream services. Your work will center on designing event-driven pipelines, optimizing workflows, and ensuring the reliability of our data platform. While primarily focused on infrastructure and pipelines, this role will occasionally overlap with analytics engineering in areas like dbt coordination, Snowflake administration, and data quality monitoring. Most importantly, you’ll actively contribute to the evolution of our engineering culture and processes. We want senior engineers who can scale systems, establish technical standards, and mentor others to grow. Working At CompanyCam Our engineering team is remote-first, spanning every time zone in the United States. We welcome people from all backgrounds and really don't care whether or not you have a CS degree or even a high school diploma. All that matters is that you're not an a**hole and you're good at what you do. At CompanyCam, our Platform Engineering team is driven to create meaningful impact by building a solid foundation that empowers product engineers to do their best work. Instead of just patching issues or adding tools, we focus on eliminating bottlenecks and designing systems that scale, so teams can move faster and with confidence. We’re guided by a spirit of continuous improvement, always reflecting and learning from how our platform supports the business. So, how do we actually work? We take a flexible, collaborative approach, drawing from Agile, Kanban, and other frameworks where they fit, without being locked into one rigid process. Our role is to provide the guardrails, core frameworks, and operational awareness that give product teams the freedom to innovate. Within those boundaries, we iterate, refine, and evolve practices that strengthen developer experience, improve system resilience, and ensure our core technologies remain secure, stable, and efficient. What You’ll Do Data Architecture and Pipeline Development Design and maintain event-driven pipelines from backend systems to Snowflake. Own event pipelines from backend app through Snowplow ingestion. Establish event tracking standards, documentation, and training for engineering teams. Support feature flagging and A/B testing infrastructure requirements. Optimize existing data workflows for efficiency and performance. Manage Snowflake administration, performance optimization, and cost management alongside the data team. Build reverse ETL processes and marketing automation data flows using tools like Census. Collaborate to optimize Snowplow Analytics for event tracking and schema management. Collaboration and Stakeholder Engagement Partner with analytics engineers on dbt deployment, testing, and production workflows. Act as the technical bridge between engineering and analytics for pipeline questions. Provide technical guidance to product and engineering teams on event implementation. Lead training sessions and office hours on event tracking and troubleshooting. Participate in architecture discussions and cross-team technical decision-making. What You’ll Bring These are our non-negotiables: Show up: Have the courage to do difficult but necessary work. Grow up: Take ownership, learn continuously, and bring a growth mindset. Do good: Treat your teammates and customers the way you'd want to be treated. 5+ years of backend engineering experience with Python, Rails, or similar server-side technologies. 3+ years working with cloud data warehouses (Snowflake strongly preferred). Experience with event streaming platforms and event-driven architectures. Experience with behavioral analytics platforms (e.g., Snowplow Analytics, Segment). Hands-on experience with ETL tools (Fivetran, Stitch, or Airbyte). Working knowledge of dbt for data transformation orchestration. Strong background in backend API development, systems integration, and pipeline reliability. You live and work permanently in the U.S. (We’re not set up to hire outside the U.S.) Nice-to-haves Experience with monitoring/observability tools for data pipelines. Experience building reverse ETL and marketing automation data flows. Familiarity with modern data stack concepts and architecture. Strong technical communication skills with ability to explain complex systems to diverse audiences. Track record of setting technical standards and mentoring other engineers. Benefits and Compensation This is a salaried position at CompanyCam. Our salary range is $170,000 - $194,000 per year and is based on experience. We also offer meaningful equity and other benefits. CompanyCam is an equal-opportunity employer committed to respect, inclusion, and growth. We work hard, take responsibility, and support each other. Great ideas come from all backgrounds, and we carefully consider every applicant without regard to personal characteristics or traits. Even if your work experience doesn’t align perfectly, we encourage you to apply. What really matters to us is your potential, your passion, and your commitment to learning, innovation, and contributing meaningfully to our team. For any accommodations or technical issues related to the online application or interview process, please email jobs@companycam.com and we’ll respond promptly. Please do not include any medical or health information in your message. Note: Resumes sent to this email will not be reviewed or responded to. To be considered for a position, you must apply directly through our careers page.

Provide bilingual customer support via multiple channels, troubleshoot product and integrations, document customer feedback and maintain knowledge bases. | 1+ years customer-facing experience, strong Spanish writing and translation skills, technical troubleshooting ability, and familiarity with support platforms. | Hi, we’re CompanyCam. We’re a simple-to-use photo documentation and productivity app for contractors of all commercial and home services industries. Packed with intuitive functionality, CompanyCam facilitates unparalleled communication and accountability across a contractor’s entire business. We’re committed to providing a consumer-grade, game-changing experience that helps our users build trust within their company and with their customers. But don’t let that corporate description fool you—the people behind our buttoned-up product are laid-back (but hardworking), genuine, and kickass, and you could be one of them! The Role Do you genuinely enjoy solving customer issues quickly and efficiently, delivering customer feedback to the right teams to enhance the product, and providing all-around top-notch support? If you answered 'yes' to all three, you might be a good fit for our team! We're looking for a smart, self-motivated, empathetic, problem-solving Bilingual Customer Support Specialist to join our Support team. The CompanyCam Support team is scaling fast. We’re looking for people who can juggle multiple conversations at once while helping others and providing an effortless experience as a whole. If that sounds like something you could get into, read on. Location: Candidates must permanently and currently reside in Lincoln or Omaha, Nebraska, or the surrounding metro areas. Employees are not required to work in the office on a regular cadence, but in-office attendance is encouraged. What You'll Do Work with users over live chat, email, SMS messages, and Whatsapp. Offer solutions or workarounds for various questions or issues. Troubleshoot our product, the users' devices, and our partner integrations. Take customer feedback and document it for our product and engineering teams. Maintain our self-serve documentation for internal teams as well as our customer knowledge base. Translate written customer-facing content from English to Spanish, including but not limited to in-app content, marketing video voice-overs, and customer classes. The Impact You’ll Have At CompanyCam, your work makes a real impact. Whether you're writing code, supporting customers, or designing experiences, your contributions directly shape the product we deliver and the people we serve. We're building something that helps real people solve real problems—and we believe that kind of work is best done by a team that reflects the world around us. In this role, you’ll drive impact by: Resolving customer issues efficiently across live chat, email, SMS, and WhatsApp to ensure a seamless and positive user experience. Collaborating closely with product and engineering teams by capturing and communicating customer feedback that drives product improvements. Enhancing the customer journey by maintaining and improving internal and external documentation to empower self-service. Supporting CompanyCam’s mission to simplify job site documentation by delivering empathetic, high-quality support that builds customer trust and loyalty. What You'll Bring Fluency in writing, speaking, and translating Spanish. Strong written Spanish experience is a must. 1+ years of experience in a customer-facing role (SaaS, technology, contact center, retail, food service, etc.). Technical savvy, with experience in troubleshooting techniques and best practices. Stellar communication skills, both verbal and written, but know it's equally important to listen and understand our customers. Experience authoring tutorials and articles for public and internal knowledge bases, preferred. Experience working with different support platforms like Intercom, Help Scout, Zendesk, or Salesforce, preferred. Strong critical thinking skills with the ability to interpret and act on resources/information. A continuous growth-mindset, with a focus on learning, embracing challenges, and continuously improving. A knack for creativity and innovation, bringing fresh ideas to the table and solving complex problems. Benefits & Compensation This is a salaried position at CompanyCam. Our starting salary range is $44,000 per year and is based on experience. We also offer meaningful equity and other benefits. CompanyCam is an equal-opportunity employer committed to respect, inclusion, and growth. We work hard, take responsibility, and support each other. Great ideas come from all backgrounds, and we carefully consider every applicant without regard to personal characteristics or traits. Even if your work experience doesn’t align perfectly, we encourage you to apply. What really matters to us is your potential, your passion, and your commitment to learning, innovation, and contributing meaningfully to our team. For any accommodations or technical issues related to the online application or interview process, please email jobs@companycam.com and we’ll respond promptly. Please do not include any medical or health information in your message. Note: Resumes sent to this email will not be reviewed or responded to. To be considered for a position, you must apply directly through our careers page.

Drive product strategy and roadmap for AI-powered solutions, collaborate with engineering, design, and data science teams, launch new features, and build frictionless customer experiences. | 5+ years product management experience including 1+ year in AI/ML products, strong understanding of AI technologies, excellent communication and strategic thinking skills. | Hi, we’re CompanyCam. We’re a simple-to-use photo documentation and productivity app for contractors of all commercial and home services industries. Packed with intuitive functionality, CompanyCam facilitates unparalleled communication and accountability across a contractor’s entire business. We’re committed to providing a consumer-grade, game-changing experience that helps our users build trust within their company and with their customers. But don’t let that corporate description fool you—the people behind our buttoned-up product are laid-back (but hardworking), genuine, and kickass, and you could be one of them! What We Care About One Team: We don't think of ourselves as "Product Managers", "Engineers", "Data Analysts", or "Acquisition Marketers". We'd rather align ourselves to the goals we're working to achieve and make sure we have the necessary subject matter expertise to drive meaningful impact. We strive to orient ourselves around customer problems TOGETHER – getting the right people with the right context, in the right rooms(Zooms) to solve problems holistically. We question everything and are precious about nothing: Ideas can and should come from anywhere, and we aren't tied to our own. Product Managers are not the exclusive purveyors of great ideas. We proactively source inputs from all directions. We talk to our customers regularly and are quick to change course if we know there's a better or more impactful way to deliver value. We consider the customer journey in all of our decisions: We understand that no interaction exists in a silo and therefore understand how important every single one is. We ensure our strategy sets customers up for success and drives long-term retention. We answer questions and address problems early and proactively. We understand the value of different channels, initiatives, and messages and know how to articulate impact and advocate for prioritization holistically. We Execute for Impact: When we stick the landing, we get to impact small business owners across the country. Our continued growth is directly connected to the outsized value we produce for our busy customers. We De-risk Assumptions: We are not beholden to ideas. We have goals and believe everything beyond that is a series of hypotheses to validate. We constantly ask ourselves, "What's the most important thing I should be working on right now? How do I confirm or reject that assumption as fast as possible?". We rarely have timelines/deadlines and constantly take in new information and adjust our priorities accordingly. We don't expect to be perfect the first time, but by de-risking assumptions and remaining customer-focused, we are pretty on target. About The Product Team We have 7 core principles. Customer obsessed: We keep customer needs and desires at the forefront of anything we build. Data-driven decision-makers: We validate the choices we make with metrics and research, ensuring our product decisions are grounded in evidence rather than assumptions. Courageous: We show up and don't avoid uncomfortable conversations, knowing we, the product, and the team will be better for it on the other side. Coachable: We know we've got blind spots, so we readily receive feedback on how to grow. Collaborative: We build context together and encourage synchronous, streamlined work from our colleagues and diversity in problem-solving. We use product trios. Lead through Influence: We work alongside engineering managers to help our teams succeed. We step up to guide our multidisciplinary squads and take ownership of how we work together to get things done. Culture Setters: We demonstrate the behaviors and values we want to see across the organization. Through our actions and decisions, we establish norms that encourage innovation, build trust, and improve quality. How You'll Make An Impact Creating intuitive, video-first interfaces that revolutionize business management Positioning our company at the forefront of the AI transformation in our industry Drive the product strategy and roadmap for our core product using AI-powered solutions Work closely with customer-facing teams to gather feedback and iterate on solutions Launch new features, build new mobile and web experiences, develop requirements, and define success metrics Deeply understand our products and customers to build frictionless customer experiences to maximize adoption and retention Collaborate with engineering, design, and data science teams to deliver value using AI Translate complex technical capabilities into intuitive, valuable user experiences We’re Excited About You Because 5+ years of product management experience, with at least 1 year focused on AI/ML products Demonstrated success in shipping consumer or business products leveraging artificial intelligence Strong understanding of AI technologies, including computer vision, NLP, and conversational interfaces You have strong cross-functional collaboration skills, understanding that impact comes from empowering others rather than doing everything yourself Ability to translate complex technical concepts into clear business value Excellent communication and storytelling skills to inspire teams and stakeholders You're a strategic thinker who looks around corners, thinking several steps ahead while maintaining an ability to communicate complex ideas clearly Bonus Points You're familiar with and have used the set of practices outlined in Continuous Discovery Habits by Teresa Torres Experience with mobile-first product development You’ve spent a good portion of your career developing consumer-facing solutions Benefits & Compensation This is a salaried position at CompanyCam. Our salary range is $180,000-$190,000 per year and is based on experience.We also offer meaningful equity and other benefits. CompanyCam is an equal-opportunity employer committed to respect, inclusion, and growth. We work hard, take responsibility, and support each other. Great ideas come from all backgrounds, and we carefully consider every applicant without regard to personal characteristics or traits. Even if your work experience doesn't align perfectly, we encourage you to apply. What really matters to us is your potential, your passion, and your commitment to learning, innovation, and contributing meaningfully to our team. For any accommodations or technical issues related to the online application or interview process, please email jobs@companycam.com and we’ll respond promptly. Please do not include any medical or health information in your message. Note: Resumes sent to this email will not be reviewed or responded to. To be considered for a position, you must apply directly through our careers page.