Commercial Vehicle Group, Inc.

The Customer Accounts Manager is responsible for driving sales growth and profit improvement with assigned customers. This includes maintaining strong relationships with existing customers and identifying new opportunities for the Electrical Systems products. | A bachelor's degree in engineering, business, or marketing is required, along with 3-5+ years of account management or sales experience. Candidates should have a strong understanding of the Electrical Systems or Wire Harness business segment. | Current CVG employees, please click HERE to login and apply. Position Summary: This role is responsible for driving sales growth and profit improvement with assigned customers. The primary focus is maintaining and nurturing strong, positive relationships with existing customers while also identifying and securing new opportunities. Additionally, this role will be heavily involved in expanding the presence of our Electrical Systems products and technologies, capitalizing on new market segments and applications. Essential Duties and Responsibilities: Develop and maintain strong, positive relationships with assigned customers at both individual and company scopes. Provide timely and effective service and support to all customers, internal and external, and assist in problem resolution whether technical or tactical. Expand CVG Product presence with existing customers’ channels, including dealers, distribution centers, and online platforms where applicable. Seek bid opportunities and assume a lead role in customer RFQ responses. Identify new markets and applications for existing products and technology. Offer insights that can be used to develop new and/or improved products to meet market needs. Develop and update periodic Sales Forecasts. Required Qualifications: Education: Bachelor’s degree in engineering, business, or marketing, or equivalent experience. Experience: 3-5+ years of account management or sales experience Desired Characteristics Should have an overall understanding of the Electrical Systems or Wire Harness business segment and demonstrated ability to build strong relationships. Skills: Creative problem-solving, influencing skills, strong organizational and time management abilities, self-starter with initiative, excellent written and oral communication, business analytical skills, strategic thinking, proficiency in Microsoft Office and business systems. Knowledge: Strong familiarity with account management, RFQ process, and financial impact assessment. Preferably knowledgeable about CVG’s Electrical Systems product and service offerings. Abilities: Willingness to travel approximately 20-30% (may fluctuate based on CVG and/or customer needs), work independently or within a team, solve practical problems, collaborate with customers and internal departments, and think strategically. CVG IS AN EQUAL OPPORTUNITY EMPLOYER Commercial Vehicle Group, Inc (CVG) is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability, or protected veteran status. Visa Sponsorship Commercial Vehicle Group, Inc (CVG) does provide sponsorship for employment visa status based on business need. However, for this role, applicants must be currently authorized to work in the country of the job posting location on a full-time basis. No Unauthorized Referrals from Recruiters & Vendors Please note that Commercial Vehicle Group, Inc (CVG) and any of its affiliated companies does not seek or accept unsolicited resumes or offers from third party recruiters or staffing agencies associated with any published or unpublished employment opportunities. Any unsolicited information sent to CVG will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have the authority to engage or authorize recruiting services, which must be agreed upon before any resume or offer is received. Career Scam Disclaimer Commercial Vehicle Group (CVG) makes no representations or guarantees regarding employment opportunities listed on any third-party website. To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by CVG. Applicants should never provide their national ID numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online. Job applicants are invited to contact CVG through CVG’s website to verify the authenticity of any employment opportunities. Commercial Vehicle Group (CVG) is a global supplier with diverse design, engineering, and manufacturing capabilities, partnering with customers across multiple industries to meet the needs of an increasingly automated and more environmentally conscious world.

The Director, Sales & Customer Accounts – Vehicles is responsible for leading and growing key customer relationships within the Vehicles vertical. This role oversees a team of Account Managers, drives sales strategy, and ensures CVG delivers value to customers while meeting revenue and growth objectives. | Candidates should have a Bachelor’s degree in engineering, business, or marketing, with an MBA preferred. A minimum of 10 years of experience in account management or sales, including at least 3 years in a leadership role, is required. | Current CVG employees, please click HERE to login and apply. Position Summary: The Director, Sales & Customer Accounts – Vehicles is responsible for leading and growing key customer relationships within the Vehicles vertical for the Electrical Systems business. This role will oversee a team of Account Managers, drive sales strategy, customer engagement, and facilitate excellence through collaboration with the Program Management and Manufacturing teams. This role will act as the senior point of contact for strategic accounts, ensuring that CVG delivers value to customers while meeting revenue, margin, and growth objectives. Essential Duties and Responsibilities: Lead, coach, and develop a team of Account Managers and Sr. Account Managers to ensure effective customer coverage, account strategy execution, and sales performance. Develop and maintain strong, strategic relationships with key customers across multiple levels and functions within the organization. Serve as the senior point of contact for strategic customer accounts, managing expectations and driving long-term partnerships. Identify and pursue new market opportunities for existing and new product offerings. Develop and implement strategic sales and account management plans to achieve annual revenue and profitability targets. Collaborate with internal departments including Product Development, Engineering, Supply Chain, and Operations to meet customer requirements and support business growth initiatives. Provide executive-level support in the RFQ process, contract negotiations, and bid strategy development. Monitor and assess market trends, customer developments, and competitor activity to inform account strategy. Ensure timely and effective resolution of escalated customer issues and support needs. Prepare and maintain executive summaries, sales forecasts, pipeline reports, and customer business reviews. Required Qualifications: Bachelor’s degree in engineering, business, or marketing, or equivalent experience. MBA preferred. 10+ years of experience in account management, sales, or business development, with at least 3 years in a leadership or director-level role. Desired Characteristics: Possess an understanding of the Electrical Systems or Wire Harness business segments and a demonstrated ability to build strong relationships. Skills: Strong leadership and coaching abilities, strategic thinking, creative problem-solving, negotiation and influencing skills, excellent organizational and time management capabilities, self-starter with initiative, and effective communication skills. Proficiency in Microsoft Office and CRM/business systems is required. Knowledge: Deep familiarity with strategic account management, RFQ and contract negotiation processes, and financial impact assessments. Working knowledge of CVG’s product offerings. Abilities: Willingness to travel approximately 20–30% (may fluctuate based on CVG and/or customer needs), lead cross-functional teams, influence decision-making at all organizational levels, solve practical and strategic challenges, and drive results in a dynamic environment. CVG IS AN EQUAL OPPORTUNITY EMPLOYER Commercial Vehicle Group, Inc (CVG) is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability, or protected veteran status. Visa Sponsorship Commercial Vehicle Group, Inc (CVG) does provide sponsorship for employment visa status based on business need. However, for this role, applicants must be currently authorized to work in the country of the job posting location on a full-time basis. No Unauthorized Referrals from Recruiters & Vendors Please note that Commercial Vehicle Group, Inc (CVG) and any of its affiliated companies does not seek or accept unsolicited resumes or offers from third party recruiters or staffing agencies associated with any published or unpublished employment opportunities. Any unsolicited information sent to CVG will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have the authority to engage or authorize recruiting services, which must be agreed upon before any resume or offer is received. Career Scam Disclaimer Commercial Vehicle Group (CVG) makes no representations or guarantees regarding employment opportunities listed on any third-party website. To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by CVG. Applicants should never provide their national ID numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online. Job applicants are invited to contact CVG through CVG’s website to verify the authenticity of any employment opportunities. Commercial Vehicle Group (CVG) is a global supplier with diverse design, engineering, and manufacturing capabilities, partnering with customers across multiple industries to meet the needs of an increasingly automated and more environmentally conscious world.