Commerce.com US, Inc.

Manage and maintain CI/CD pipelines, GitHub repositories, and AI-augmented deployment workflows. | 3+ years in systems/platform/DevOps engineering with experience in GitHub Actions, scripting, and AI tool usage. | Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. We believe in harnessing AI responsibly to unlock new possibilities, and we’re looking for individuals who use it intentionally to solve problems, accelerate outcomes, and expand what’s possible in their role. Our purpose is to help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers who shape the future of commerce, this is the place for you. Source Control & Repository Operations Administer and maintain GitHub repository structure, access controls, and branch protection policies Triage and resolve GitHub issues across teams — permissions, integrations, and webhook configurations Define and enforce standards for repository hygiene, naming conventions, and code ownership CI/CD & Deployment Pipelines Design, build, and maintain GitHub Actions workflows for continuous integration and delivery Own the end-to-end deployment pipeline from GitHub to Vercel, including preview environments, production promotions, and rollback workflows Establish pipeline observability — build monitoring, failure alerting, and deployment audit trails Infrastructure & Platform Engineering Participate in infrastructure provisioning and lifecycle management using infrastructure-as-code practices Collaborate with engineering teams to improve deployment reliability and reduce time to production Document runbooks, architecture decisions, and pipeline configurations AI-Augmented Engineering Actively use AI tools — including Claude — as part of your daily workflow: generating boilerplate, drafting IaC configurations, debugging pipelines, and accelerating documentation Identify and socialize opportunities where AI tooling can improve team efficiency Stakeholder Collaboration & AI Code Deployment Partner with business stakeholders, product teams, and non-technical users to understand deployment needs and translate AI-generated code into production-ready applications Own the review, validation, and deployment lifecycle for AI-assisted code — ensuring quality, security, and compliance standards are met before code reaches GitHub and production environments Guide stakeholders through the AI development workflow: from prompt-to-code generation through pull request, pipeline execution, and deployment to Cloudflare or GCP Establish guardrails and best practices for how AI-generated code is reviewed, tested, and promoted across environments What You'll Need 3+ years of experience in a systems, platform, or DevOps engineering role Proven experience building and maintaining GitHub Actions CI/CD pipelines Experience configuring and managing deployments on Cloudflare, including environment management and build configuration Demonstrated use of AI tools (such as Claude, Copilot, or similar) as a core part of your engineering workflow, not just familiarity, but active, daily use Strong written communication skills; comfortable writing documentation and runbooks Proficiency with a scripting language such as Python, Bash, or Powershell Nice to Have Experience with Terraform for infrastructure provisioning and state management Familiarity with Google Cloud Platform (GCP) Cloud Run, IAM, Cloud Storage, or networking Exposure to Cisco Meraki for network administration or monitoring Experience with identity and access management tooling (Okta, Google Workspace) Background in IT infrastructure and enterprise IT environments Compensation Transparency The national base salary range for this role is posted above in this job post. Final compensation will be determined based on factors such as relevant experience, skills, qualifications and geographic location. We also consider internal equity to help ensure fair and consistent pay practices across our teams. Where applicable, this role may also be eligible for variable compensation (such as bonus or commission), equity, and benefits in accordance with local policies. Details will be shared during the hiring process. We are committed to equitable and transparent pay practices that align to market data, internal equity, and individual contribution. Inclusion and Belonging At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive. We are committed to creating an inclusive and accessible hiring experience for all candidates. If you require accommodations or adjustments at any stage of the recruitment process, please let us know and we will work with you to meet your needs. Learn more about the Commerce team, culture and benefits at https://www.commerce.com/careers/ Protect Yourself Against Hiring Scams: Our Corporate Disclaimer Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers. Be advised: Commerce does not offer jobs to individuals who do not go through our formal hiring process. Commerce will never: require payment of recruitment fees from candidates; request personally identifiable information through unsanctioned websites or applications; attempt to solicit money from you as part of the hiring process or as part of an employment offer; solicit money to complete visa requirements as part of a job offer. If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding. The Commerce story is one of global growth, incredible talent, and unstoppable passion in all we do. Despite our huge success so far, we’re still just getting started! Explore our history, mission and values. You’ll see we’re set on shaping the now - and the future - of ecommerce. Don’'t Miss Out! Like what you see but suffering from some serious FOMO? Join our Commerce Talent Community, and plug in to our latest news and career opportunities. We’re a group of clever, committed, curious people, unleashing talent in all we do. We believe in the power of togetherness, striving at the edge of what’s possible, impacting the lives of billions of people for the better. In all we do, We Do Extraordinary–and that’s no small feat! Our people are our power. It’s only through dedication, collaboration, and inspiration that we can Do Extraordinary. We’re natural problem-solvers, champions of empowering businesses, and hungry learners… but we also play nerf wars in the office, support each other, and hang out outside of work.

Lead strategy and execution for multiple B2B product domains to drive measurable business impact. | 8-15+ years product management experience with complex platform ownership, strong B2B commerce knowledge, and cross-team leadership skills. | Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you. We are seeking a Product Management Director, B2B to drive major product outcomes across the B2B portfolio. This is a senior individual contributor role responsible for setting strategy and leading execution for multiple B2B capability areas that are critical to Commerce’s differentiation and growth. You will operate as a product “force multiplier,” aligning leaders across Product, Engineering, Design, Sales, Solutions Engineering, and Partnerships to solve complex problems, define platform direction, and deliver measurable customer and business impact. This role reports into B2B Product leadership. What You’ll Do: Own strategy + outcomes across multiple product domains, not a single feature set Lead ambiguous, cross-team initiatives where alignment is hard and tradeoffs are real Set the product operating rhythm for their areas (metrics, reviews, decision frameworks, planning) Influence monetization, packaging, and sales efficacy through product direction and narrative Define platform-level capabilities that scale across industries, sizes, and complexity levels Product Strategy & Portfolio Leadership Own strategy, roadmap, and measurable outcomes across multiple B2B pillars (e.g., pricing & contracts, buyer accounts & permissions, procurement workflows, quoting/CPQ, integrations/ERP readiness, multi-storefront B2B patterns) Translate the B2B vision into an actionable portfolio plan with clear sequencing, dependencies, and success metrics Develop strong point-of-view on market needs and where Commerce should lead vs integrate/partner Customer, Market & Competitive Leadership Build deep, structured understanding of B2B merchants and buyers through research, customer calls, field feedback, and data Maintain an informed view of the B2B commerce competitive landscape and adjacent solution categories (ERP, OMS, PIM, CPQ, punchout, payment terms, tax, EDI/middleware) Represent customer needs and trade-offs crisply to stakeholders; ensure roadmap decisions are grounded in evidence Execution at Scale Lead large cross-functional programs from discovery through launch and iteration, coordinating across multiple engineering teams Define product requirements, success metrics, and go/no-go criteria that drive quality, performance, and scalability Drive clear decision-making through structured tradeoffs (customer impact, platform complexity, time-to-value, and commercial upside) Ensure delivered solutions support real-world enterprise constraints: scale, configurability, migration paths, and integration patterns Business Impact, Monetization & GTM Enablement Own KPI outcomes for your areas (adoption, activation, retention impact, support burden reduction, performance, revenue influence) Partner with Sales, PMM, and Solutions Engineering to ensure new capabilities are sellable, demoable, and clearly differentiated Influence pricing/packaging strategy by identifying monetizable value, tier boundaries, and entitlement logic Who You Are: 8–15+ years of product management experience, including ownership of complex platform or enterprise product areas Proven ability to lead cross-team initiatives that require alignment across Product, Engineering, Design, and GTM Strong understanding of B2B commerce and enterprise buying patterns (manufacturers/distributors preferred) Track record of shipping products that drive measurable outcomes (adoption, retention, expansion, revenue, efficiency) Exceptional written and verbal communication; able to drive clarity with executives and deeply technical teams Strong analytical skills and comfort using data to prioritize and measure impact Demonstrated ability to operate effectively amid ambiguity and changing conditions Experience with B2B pricing/contracting, procurement workflows, quoting/CPQ, punchout, account hierarchies, roles/permissions, or enterprise integration patterns Domain familiarity with ERP/OMS/PIM, payment terms, tax, or middleware ecosystems Technical background or strong technical fluency (APIs, data models, systems integration) Experience mentoring PMs and establishing product operating practices #LI-AL1 #LI-HYBRID (Pay Transparency Range: $148,000-$250,000) The exact salary will be dependent on the successful candidate’s location, relevant knowledge, skills, and qualifications. Inclusion and Belonging At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team. Learn more about the Commerce team, culture and benefits at https://www.commerce.com/careers/ Protect Yourself Against Hiring Scams: Our Corporate Disclaimer Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers. Be advised: Commerce does not offer jobs to individuals who do not go through our formal hiring process. Commerce will never: require payment of recruitment fees from candidates; request personally identifiable information through unsanctioned websites or applications; attempt to solicit money from you as part of the hiring process or as part of an employment offer; solicit money to complete visa requirements as part of a job offer. If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding. The Commerce story is one of global growth, incredible talent, and unstoppable passion in all we do. Despite our huge success so far, we’re still just getting started! Explore our history, mission and values. You’ll see we’re set on shaping the now - and the future - of ecommerce. Don’'t Miss Out! Like what you see but suffering from some serious FOMO? Join our Commerce Talent Community, and plug in to our latest news and career opportunities. We’re a group of clever, committed, curious people, unleashing talent in all we do. We believe in the power of togetherness, striving at the edge of what’s possible, impacting the lives of billions of people for the better. In all we do, We Do Extraordinary–and that’s no small feat! Our people are our power. It’s only through dedication, collaboration, and inspiration that we can Do Extraordinary. We’re natural problem-solvers, champions of empowering businesses, and hungry learners… but we also play nerf wars in the office, support each other, and hang out outside of work.