Collectors

Manage and optimize Workday Recruiting, Onboarding, and HCM modules, support integrations, and lead system improvements. | Minimum 5 years of Workday experience with expertise in Recruiting, Onboarding, and HCM, strong reporting skills, and experience with system testing and integrations. | Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team. Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris. We’re looking for a hands-on Workday Manager to join our HRIS team to manage and optimize the Workday Recruiting and Onboarding modules. You’d work closely with our Talent Acquisition, People, and Finance teams as a critical partner in maintaining and creating related reporting and metrics. This role is crucial for implementing new functionalities to support company growth. Our Workday portfolio includes HCM, Absence, Recruiting, Learning, Help, and Adaptive WFP. You’ll report to the Director, HRIS & Analytics and is an individual contributor position. You can work Remote or from one of our offices in either Santa Ana, CA or Jersey City, NJ. We believe that there is significant value in in-person collaboration. If you live within a 1 hour commuting distance to one of our offices, you may be required to be onsite most of the time. This will be discussed further as part of the recruiting process. What You’ll Do: System Management & Support Primary partner for Workday Recruiting, HCM and Onboarding as primary, support other modules as needed Provide tier 2/3 operational support for system issues, data problems, and change requests Business process and associated security configuration to support organizational events such as M&A and expansion Manage system security, access levels, and reporting capabilities Support and maintain integrations for (GoodTime, Checkr, DocuSign, Job Boards) Ensure compliance with data security and privacy requirements Lead and support changes required for events like M&A and Global expansion Specific Recruiting Support Serve as primary partner with team in support of general maintenance and updates Maintain and create assessments, job description templates, reference templates, and offer letters Position management in support headcount requests and workforce planning processes Partner to create and maintain agencies and agency recruiters as needed Maintain and configure application and related processes in support of international expansion Resolve failed integration issues on critical hiring events (Docusign, Checkr) Reporting & Analytics Delivered reporting to stakeholders in TA, HR, Finance and Operations Metric reporting for TA and HR Leaders Develop Workday reports, dashboards and discovery boards for respective areas of support Create and maintain calculated fields for reporting and integrations in areas of responsibility Perform system audits for data validation and integrity Provide technical support and guidance to internal customers Process Improvement & Implementation Collaborate with business stakeholders to identify and implement system improvements Participate in full systems development lifecycle from requirements to deployment Lead bi-annual Workday release reviews, testing, and implementation for assigned workstreams Analyze and refine processes to optimize technology capabilities Facilitate planning and scoping of automation initiatives Who You Are: Minimum 5 years post-production Workday experience with intermediate expertise in core concepts and configuration High expertise in Workday Recruiting, Onboarding, and HCM modules Strong report writing, calculated fields, and dashboard development skills with specific focus on Recruiting, Onboarding and Job Change processes Strong understanding and experience in Headcount and Position management across HRIS, Recruiting, and Finance teams Demonstrated knowledge of system testing, design, and auditing procedures Experience with Workday release planning and user request management Excellent analytical, problem-solving, and multitasking abilities Strong project management and change control process knowledge Ability to handle sensitive information with discretion and professionalism Ownership mentality with proactive approach to improvements Strong written and verbal communication skills, including presentation creation Ability to work independently and collaboratively across diverse teams Knowledge of People Operations, business practices, and regulatory requirements Strong organizational and prioritization skills with ability to adapt to changing demands Experience in troubleshooting and supporting integrations related to Recruiting, Hire, and Onboarding processes (Background Check, Scheduling, OKTA) preferred Workday Pro Certifications with demonstrated experience preferred Salary Range: The salary range for this position is $86,053 - $171,462. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set. This role may be eligible for bonuses, commissions, or other forms of compensation, please ask your recruiter for details. #LI-remote #BI-remote #BI-hybrid Collectors uses e-Verify to validate your ability to work legally in the United States. We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to jobs@collectors.com. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support. If you require an accommodation to apply or interview with us due to a disability or special need, please email people@collectors.com. U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants. If you are based in California, you can read information for California residents here. Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team. Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris.

Perform general custodial duties including cleaning, restocking supplies, event setup, and responding to facility requests during the PM shift. | Requires custodial experience (preferred but not mandatory), ability to prioritize tasks, physical capability to lift up to 25 pounds, and attention to detail in cleanliness and sanitation. | Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team. Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris. We're looking for a contract-to-hire Custodian for our PM shift. This position is based in our Jersey City, NJ office headquarters and will report to the Senior Workplace Manager. The shift schedule is Monday-Friday from 2pm-10:30pm. What You’ll Do: Performs general, routine custodial duties, to include dusting, mopping, vacuuming, cleaning restrooms, and restocking paper and soap supplies. Perform daily, weekly and monthly cleaning tasks Assist in setup and breakdown of events and meetings Work with Facilities, Workplace, and Operations to ensure office needs are met Respond to tickets and requests from other departments Be able to read chemical SDS (SAFETY DATA SHEET) Other duties as assigned Who You Are: Custodial experience preferred but not required Can prioritize tasks given during scheduled work shift Be detail-oriented with evaluating inventory of supplies Have a strong attention to detail with custodial tasks including cleanliness and sanitation practices Flexibility to adjust to schedule/requirement changes. Physical Requirements: Computer Use: Typing, mouse work, and sitting and looking at a computer potentially for long periods of time. Hand Use: Regular hand use for various tasks. Hearing Requirements: Ability to hear alarms, signals, and verbal instructions. Lifting and Carrying: Ability to lift, carry, and move materials up to 25 pounds. Phone Answering: Talking on the phone and texting may be required, as well as manual dexterity to operate a computer and phone system efficiently. Sitting or Standing: Ability to sit or stand for extended periods of time. Hourly Rate: The reasonable estimated hourly rate for this position is $19. Actual compensation varies based on a variety of non-discriminatory factors, including location, job level, prior experience and skill set. Shift 2 workers are also eligible for an additional $1/hr premium, in addition to their standard hourly rate. Collectors uses e-Verify to validate your ability to work legally in the United States. We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to jobs@collectors.com. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support. If you require an accommodation to apply or interview with us due to a disability or special need, please email people@collectors.com. U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants. If you are based in California, you can read information for California residents here. Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team. Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris.

Lead and scale the AI/ML engineering team, collaborate cross-functionally to drive AI/ML product vision, oversee ML lifecycle, and mentor engineers. | 3+ years senior engineering manager or director experience managing AI/ML teams, 5+ years in data science or ML, proficiency in Python and ML deployment, strong leadership and communication skills. | Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team. Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, WATA, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris. Our AI/ML team is building tools to enhance and move forward a digital and physical Collectors ecosystem. We create innovative and groundbreaking tools that enhance the experience of internal stakeholders and employees as well as a diverse range of customers and businesses that depend on our tools and services. We're looking for an experienced AI/ML and Engineering leader that is ambitious, quick to learn, practical, and outcomes driven. We highly value a leader who is proactive both internally with the AI/ML team as well as externally with our many stakeholders across the organization. We are specifically looking for someone who can lead the current team effectively through multiple innovative and challenging projects on the cutting edge of both our industry as well as technology (LLMs, agentic flows, computer vision, advanced predictive algorithms, high throughput / low latency APIs, etc.). Some of the nearest term projects you will work on will entail using machine vision to drive advanced image matching, grading assistance, and building or enhancing ML models for card value estimation and recommendations. You’ll lead and mentor our AI/ML team and partner with Operations, Product, Analytics, and other Engineering teams on small and large cross-functional projects. You’ll report to the VP of Data and AI/ML. Remote or hybrid candidates will also be considered. We believe that there is significant value in in-person collaboration. If you live within a 1 hour commuting distance to one of our offices, you will be required to be onsite most of the time. This will be discussed further as part of the recruiting process. What You'll do: As an AI/ML and engineering leader, you will collaborate closely with the VP of Data and senior leaders across Engineering and Product to shape and drive the long-term technical vision for AI and Machine Learning at Collectors, spanning both internal systems and customer-facing products that power our grading and authentication services. Manage and scale the Collectors AI/ML team and build a world-class organization that is focused on innovation, productivity, and employee retention. Work with other development leaders and teams to create comprehensive solutions shared across multiple product areas. Collaboratively partner with Product, Operations, Analytics, and other cross-functional teams within the organization to identify the highest impact technology opportunities to accelerate the product and user experience. Provide coaching, mentoring, and support to your team members so they can grow and develop within our organization. Drive workflow development and proactively seek out opportunities to improve existing processes for scale. Oversee all phases of the ML lifecycle: data acquisition, feature engineering, model training, deployment, and ongoing improvement. Stay abreast of the latest in AI/ML research and emerging technologies, translating insights into practical solutions. Who You Are: You have 3+ years experience as a senior engineering manager or Director of engineering , who has managed a medium to large engineering team (e.g. 5+ engineers, and line-managers) or a small to medium sized AI/ML team in a high-growth environment. 5+ years of Data Science, Software Engineering, and/or Machine Learning experience building complex projects. Ability to translate strategy into execution; holistically identify and define organizational objectives and implement processes and systems that support those goals. Forward thinking and experimentation and/or productionalization of LLMs, Agentic Flows, or Computer Vision. Experience in coaching and supporting managers and engineers through empathy, compassion, and candor within the engineering organization as well as between teams. Proficient with Python for AI and Machine Learning. Proficient with deployment frameworks and processes for Machine Learning algorithms. Strong exposure to collaborative engineering including Agile methodologies, code reviews, linting, continuous integration, and cloud-based deployments. Willing to take feedback, learn and grow; an ethos of continuous self-improvement Excellent communication skills. The salary range for this position is $195,000- $275,000. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set. This role may be eligible for bonuses, commissions, or other forms of compensation, please ask your recruiter for details. Reasons To Join Us: Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals Vacation: All full-time employees are eligible for a flexible paid vacation Holiday Pay: All regular, full-time employees are eligible for nine company paid holidays Employee Discounts: Employees receive discounts on select grading services for approved submissions Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities Candidates must be authorized to work in the United States. Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Collectors uses e-Verify to validate your ability to work legally in the United States. We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to jobs@collectors.com. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support. If you require an accommodation to apply or interview with us due to a disability or special need, please email people@collectors.com. U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants. If you are based in California, you can read information for California residents here. Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team. Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, WATA, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,700 people across our headquarters in Santa Ana and offices in Jersey City, Canada, Hong Kong, Paris, Shanghai, and Tokyo.

Lead strategy, positioning, and go-to-market execution for PSA Retail Grading and the Collectors Club subscription business. Drive awareness, adoption, and growth through comprehensive marketing strategies and cross-functional collaboration. | Candidates should have a Bachelor's degree in Marketing, Business, or a related field, along with 6-8 years of experience in product marketing. Strong storytelling and communication skills are essential, as well as the ability to thrive in a collaborative environment. | Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team. Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, WATA, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris. We are seeking a dynamic, customer-obsessed Growth & Retention Senior Product Marketing Manager to lead strategy, positioning, and go-to-market execution across two of our most critical verticals: PSA Retail Grading and our loyalty program, the Collectors Club subscription business. This leader will drive awareness, adoption, and growth for these product lines—owning end-to-end product marketing, from shaping roadmaps and developing messaging to campaign strategy, creative execution, and performance measurement. You’ll work hand-in-hand with the Business, Product, Creative, Analytics, Customer Insights, and cross-functional partners to ensure successful launches and continued engagement, delivering meaningful value to our customers. The right candidate combines strategic ownership with a hands-on approach, influencing both product and business strategy through actionable insights in a highly collaborative environment. This role is perfect for someone ready to step into more strategic ownership while still rolling up their sleeves to execute. You’ll report to the Senior Director of Customer Insights and Strategy and work from our Santa Ana office. Remote or hybrid candidates will also be considered. We believe that there is significant value in in-person collaboration. If you live within a 1 hour commuting distance to one of our offices, you will be required to be onsite most of the time. This will be discussed further as part of the recruiting process. What You’ll Do: Strategy & Positioning Lead and execute comprehensive go-to-market strategies for PSA Retail Grading and Collectors Club, driving awareness, adoption, and sustained growth. Partner closely with Product, Research, and Analytics to develop and optimize product positioning and messaging for target customer segments. Interpret customer research, internal data, and user insights to shape product decisions and go-to-market tactics. Develop quarterly and annual plans, setting strategic OKRs that align with broader business objectives. Build and iterate strategies to drive user engagement and product usage across highly segmented and diverse audiences. Campaign Strategy & Execution Own campaign strategy, development, and execution from concept to launch for new features, programs, and offers across multiple channels. Partner with CRM, Social, Paid Media, and Creative teams to craft compelling customer journeys, messaging, and visual narratives. Manage the creative process and ensure high-quality output aligned with brand standards and business objectives. Lead campaign recaps, analyzes effectiveness, and glean actionable learnings for future initiatives. Insights, Measurement & Optimization Collaborate with GMs, Data, Customer Insights, and Product teams to define and monitor success metrics, continually measuring and optimizing campaign performance. Analyze marketing performance and product engagement using data-driven insights, identifying new opportunities to improve efficiency, conversion, and user retention. Leverage ongoing customer feedback and market insights to inform future GTM strategies, product enhancements, and repositioning efforts. Cross-Functional Leadership Present go-to-market strategies, results, and learnings to senior leadership, articulating impact and next steps. Influence decision-making among Product, Brand, and business teams, advocating for customer needs and commercial priorities. Foster a culture of collaboration, building consensus and alignment across teams for key product and marketing initiatives. Who You Are: Bachelor's degree in Marketing, Business, or a related field. 6–8 years of experience in product marketing, in a consumer facing role. Customer loyalty experience is a plus. Strong storyteller who can translate complex product features into clear, compelling customer benefits across multiple channels. Self-starter who can independently manage priorities, make informed decisions, and take full ownership of projects from idea to execution. Excellent communicator, both written and verbal - able to craft clear narratives and influence stakeholders at all levels, from product managers to executives. Collaborative partner who thrives in cross-functional environments and has experience working closely with Product, Research, Design, CRM, and Brand teams. Comfortable in ambiguity and thrives in a fast-paced, evolving environment where you can drive clarity and alignment. Experience in or passion for the collectibles space is a plus. Salary Range: The salary range for this position is $150,000-$180,000. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set. This role may be eligible for bonuses, commissions, or other forms of compensation, please ask your recruiter for details. Reasons To Join Us: Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals Vacation: All salaried employees are eligible for flexible time-off Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays Employee Discounts: Employees receive discounts on select grading services for approved submissions Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities #LI-Remote Collectors uses e-Verify to validate your ability to work legally in the United States. We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to jobs@collectors.com. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support. If you require an accommodation to apply or interview with us due to a disability or special need, please email people@collectors.com. U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants. If you are based in California, you can read information for California residents here. Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team. Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, WATA, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,700 people across our headquarters in Santa Ana and offices in Jersey City, Canada, Hong Kong, Paris, Shanghai, and Tokyo.

Lead the CORE Platform team to build and evolve scalable orchestration and service mesh systems supporting multiple integrated products and customer experiences. | 5+ years of product management experience focused on platform or infrastructure products, strong technical and collaboration skills, and ability to translate complex technical requirements into scalable solutions. | Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team. Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, WATA, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris. Product and Design: Our Product and Design teams are helping to create a seamless user experience across various platforms to provide the most trusted services and delightful experiences for grading, protecting, managing, buying, selling, and sharing collectibles. Our grading operation processes millions of collectibles a year and serves as a research hub for collectors across collectible categories. By defining the standards in the collectibles industry, we have earned customer trust that we can leverage across our expanding suite of services such as Vault and Marketplace that offer premium collection management and liquidity options to our customers in addition to our grading services. Role Overview We’re looking for a Senior Product Manager to lead our CORE Platform team, which builds the foundational service mesh and orchestration layer that powers Collectors’ ecosystem of integrated products across our Grading and Marketplace experiences. In this role, you’ll work at the intersection of product and infrastructure, owning systems that orchestrate mission-critical customer touchpoints and transactional processes across ordering, fulfillment, payments, notifications, and more. You'll partner closely with cross functional product and technology teams to design scalable, event-driven systems that coordinate services, manage dependencies, and ensure seamless end-to-end execution of our customer experiences. This is an ideal opportunity for a product leader who thrives in technical domains and is passionate about building the invisible systems that enable product velocity and make best-in-class user experiences possible. You will be reporting directly to the Senior Manager of Product Management, Experience Infrastructure. We believe that there is significant value in in-person collaboration. If you live within a 1 hour commuting distance to one of our offices, you will be required to be onsite some of the time. Remote or hybrid candidates will be considered. This will be discussed further as part of the recruiting process. What You’ll Do • Work across teams to ensure backend workflows scale with growth and support new product innovation across Collectors’ global line of businesses, as well as our growing portfolio of external integration partners. • Lead the evolution of a homegrown orchestration layer into a robust, scalable platform—enabling faster product development, cross-team reuse, and consistent execution across services. • Evaluate and improve system workflows and integration patterns in a distributed architecture (e.g., payments, submissions, vaulting) to remove friction and enable seamless integration across customer experiences. • Help drive the execution of a company-wide ERP migration, responsible for both the integration layer between the ERP and internal systems, and for the orchestration services that manage workflows outside the ERP. • Translate complex technical requirements into clear product specifications, balancing trade-offs between speed, scalability, and maintainability. • Drive cross-functional alignment and lead without direct authority by clearly articulating technical trade-offs, product rationale, and roadmap priorities to stakeholders across product, engineering, operations, and executive leadership—ensuring complex initiatives are delivered on time and within scope. • Develop clear documentation and enablement resources to support platform adoption and alignment across teams. Who You Are • 5+ years of product management experience, with a strong preference for platform, infrastructure, or complex systems-oriented product work. • Proven success defining and delivering platform-level roadmaps that serve multiple products or customer groups. • Deep understanding of user experience principles with a talent for simplifying complex systems into intuitive, scalable solutions. • Exceptionally strong product instincts with the ability to translate technical infrastructure into platform capabilities that accelerate product development. • Strong collaborator and communicator who thrives in cross-functional environments and can align technical and non-technical stakeholders. • Passion for collecting is a plus! Salary Range: The salary range for this position is $135,549 - $220,067. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, prior experience, and skill set. This role may be eligible for bonuses, commissions, or other forms of compensation, please ask your recruiter for details. Collectors uses e-Verify to validate your ability to work legally in the United States. We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to jobs@collectors.com. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support. If you require an accommodation to apply or interview with us due to a disability or special need, please email people@collectors.com. U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants. If you are based in California, you can read information for California residents here.