5 open positions available
Oversee secured consumer lending operations and servicing, manage internal and third-party teams, refine operational frameworks, resolve escalations, and ensure credit and regulatory compliance. | Requires direct operational leadership in secured lending, knowledge of consumer credit regulations including Reg Z, Reg E, and FCRA, strong documentation skills, a builder mindset, and a bachelor's degree. | Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team. Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, the UK, and France. As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process. We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have. Collectors Financial Services is launching a secured consumer lending program. In this role, you will oversee the daily operations and servicing performance of the program within the Collectors Financial Services Team. You will establish, manage, and refine the operational framework supporting credit policy, including servicing playbooks, operating standards, escalation procedures, and daily execution. Key responsibilities include managing valuation and operations personnel, supervising third-party loan servicing, and serving as the decision-maker for complex escalations and loss-mitigation matters. This position requires a builder or start-up mindset, direct operational leadership experience, sound consumer-lending judgment, and a comfort with taking on decision-making authority within an established policy framework. Successful candidates will effectively translate consumer credit policy, KYC/AML requirements, and dispute resolution standards into practical servicing practices. The Senior Manager, Financial Services Operations reports to the Senior Director, Financial Services. What You’ll Do Servicing Partner & Vendor Oversight: * Own the relationship with our third-party servicing partner as the accountable party on the client side, including performance scorecards, SLA definition and attainment, invoice and dispute resolution, and formal remediation where standards are not met. * Run the oversight program over servicer performance: quality assurance, call monitoring, and file-level testing; exercise contractual oversight rights, including right-to-audit provisions; document findings and drive remediation to closure. * Manage internal valuation staff and on-demand valuation contractors, including sourcing, onboarding, work-product quality control, and turnaround standards. * Draft, maintain, and audit servicing playbooks, procedures, escalation paths, and exception logs, keeping them current as policy and product evolve. Servicing Execution & Escalations: * Own resolution of servicing matters that fall outside routine handling or exceed frontline authority, deciding within delegated authority and escalating above it to program leadership. * Execute loss mitigation and workout treatments in accordance with program policy: recommend and document borrower accommodations, approve within delegated authority, and escalate larger-dollar or novel matters. * Administer the collateral liquidation process with a focus on fairness and compliance with applicable law, regulation, and internal policy, and support borrower-directed collateral sales. * Lead dispute adjudication end-to-end, ensuring timely, well-documented, and compliant resolution. * Resolve escalated operational issues affecting collateral status, custody, and servicing, coordinating with internal stakeholders and the servicing partner as needed. * Operate the valuation review and challenge process, escalating disputed values in accordance with the program’s valuation methodology. Monitoring & Reporting * Monitor portfolio, credit, and servicing metrics against established program thresholds, and flag breaches promptly to leadership and the appropriate governance forum. * Operate a monitoring and testing program across the servicing operation, including periodic testing of the servicing partner’s work. * Prepare clear, decision-ready reporting for leadership on servicing performance, portfolio health, and operational risk. Who You Are * You bring strong judgment and escalation discipline, backed by a proven track record of executing against a written policy framework, using discretion inside defined limits, and escalating cleanly when a matter exceeds them. * You have owned an outsourced servicing relationship as the accountable party on the client side, managing scorecards, SLA and invoice disputes, formal remediation, and personally exercising contractual oversight rights such as right-to-audit. * You possess experience in secured lending operations, including leading workouts, handling deficiencies, and conducting collateral sales. * You demonstrate consumer lending regulatory fluency with a working command of Reg Z, Reg E, FCRA, UDAAP, and Reg F, alongside the discipline to build files that hold up in a regulator or sponsor-bank examination. * You possess strong written and verbal communication skills, with a habit of thoroughly documenting decisions so that third parties can easily reconstruct them. Particularly Relevant Backgrounds: * Secured lending against tangible property, such as auto, marine, aviation, powersports, RV, equipment finance, collectibles, crypto, and small-business lending. Also Helpful: * Experience in a bank-partnership (BaaS) or embedded-finance lending environment. * Formal complaint-management or dispute-handling experience. * Knowledge of or genuine passion for collectibles, trading cards, and the broader hobby. * Bachelor’s degree required. Salary Range: The salary range for this position is $170,000–$185,000. Actual compensation within this range varies based on a variety of factors, including location, job level, experience, and skill set. This role may be eligible for bonuses or other forms of compensation; please ask your recruiter for more details. Reasons To Join Us * Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision. * Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits. * 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to support your future financial goals. * Vacation: All salaried employees are eligible for flexible time-off. * Holiday Pay: All regular, full-time employees are eligible for ten company-paid holidays. * Employee Discounts: Employees receive discounts on select grading services for approved submissions. Collectors uses e-Verify to validate your ability to work legally in the United States. We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to interviewfraud@collectors.com. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support. If you require an accommodation to apply or interview with us due to a disability or special need, please email interviewaccommodation@collectors.com. U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants [https://app.collectors.com/usapplicantprivacypolicy]. For New York Residents: In connection with hiring, Collectors Universe, Inc. uses an automated employment decision tool (Brighthire) to assist in evaluating candidates. Collectors Universe, Inc. began using this tool in October 2026. In accordance with NYC Local Law 144, a summary of the most recent independent bias audit of this tool is available from Brighthire [https://brighthire.com/compliance-and-security/] . To request information about the type of data collected, its source, and our data retention policy, contact ta-operations@collectors.com.
You would annotate high volumes of data for machine learning models, check quality and consistency, and help improve annotation workflows. | The role seeks detail-oriented candidates comfortable with repetitive, high-volume computer work; annotation software and CSV, JSON, or XML familiarity are preferred. | Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team. Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, the UK, and France. As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process. We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have. We’re looking for a Data Annotation Specialist who can work full-time with our AI/ML Team. As a Data Annotation Specialist, you will support a high-priority initiative focused on building high-quality training data for our machine learning models. Your work will involve reviewing images, following detailed labeling guidelines, and accurately annotating data within our internal software. You will be motivated to reach your goals and deadlines as you focus on accurately labeling, tagging, and categorizing large datasets. You’ll report to AI/ML Director and work onsite from our Santa Ana, CA office headquarters. Onsite Requirement: This role requires you to be onsite in the office 5 days per week. What You’ll Do: * Prepare and annotate large volumes of data with precision, efficiency, and within project timelines * Collaborate with team members to ensure data is labeled consistently and accurately according to defined guidelines * Perform quality control checks to maintain high levels of annotation accuracy * Communicate effectively with stakeholders to understand project requirements and labeling specifications * Continuously improve annotation workflows to increase efficiency and reduce errors Who You Are: * You have a personal interest in collectibles, trading cards, coins, or related hobbyist markets (not required, but it helps) * You have a keen eye for accuracy and strong attention to detail * You are motivated by clear goals and consistent, measurable output, and can maintain focus through repetitive, high-volume work * You work well both independently and as part of a team, with strong time management and minimal need for oversight * You communicate clearly and are comfortable asking critical questions * You are comfortable with standard computer tools and data management systems * Familiarity with data annotation tools or similar software and data formats such as CSV, JSON, and XML * Prior experience with detail-oriented data work, QA, or repetitive precision tasks Training you will receive in the role: * Annotation Tools - Training on internal software to efficiently label large datasets * Data Management - Training on data management practices to organize and maintain accurate, high-quality datasets * Quality Control - Training on QC methods to ensure data meets accuracy and consistency standards * Machine Learning Concepts - For interested candidates, an introduction to the basics of machine learning concepts and how annotation supports model training Physical Requirements: * Computer Use: Typing, mouse work, and sitting and looking at a computer potentially for long periods of time * Hand Use: Regular hand use for various tasks * Hearing Requirements: Ability to hear alarms, signals, and verbal instructions * Lifting and Carrying: Ability to routinely lift, carry, and move materials up to 40 pounds * Sitting: Ability to sit for extended periods of time * Sitting or Standing: Ability to sit or stand for extended periods of time * Vision: Using vision aiding devices, as well as sitting in dark or dimly lit rooms with soft desk lighting Salary Range: The salary range for this position is $72,000-$76,440. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set. Reasons To Join Us: * Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision * Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits * 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals * Vacation: All salaried employees are eligible for flexible time-off * Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays * Employee Discounts: Employees receive discounts on select grading services for approved submissions * Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs * Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities Candidates must be authorized to work in the United States. Collectors uses e-Verify to validate your ability to work legally in the United States. We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to interviewfraud@collectors.com. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support. If you require an accommodation to apply or interview with us due to a disability or special need, please email interviewaccommodation@collectors.com. U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants [https://app.collectors.com/usapplicantprivacypolicy]. For New York Residents: In connection with hiring, Collectors Universe, Inc. uses an automated employment decision tool (Brighthire) to assist in evaluating candidates. Collectors Universe, Inc. began using this tool in October 2026. In accordance with NYC Local Law 144, a summary of the most recent independent bias audit of this tool is available from Brighthire [https://brighthire.com/compliance-and-security/] . To request information about the type of data collected, its source, and our data retention policy, contact ta-operations@collectors.com.
Lead corporate communications strategy and operations, including issue response, executive platforms, and financial communications for stakeholder and customer engagement. | Requires a bachelor's degree and 10+ years in corporate communications or public affairs, with crisis management, executive media preparation, strong writing and editing, and collaboration with legal and finance teams. | Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team. Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, the UK, and France. As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process. We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have. Role Overview: Collectors seeks a Director, Corporate Communications to lead and build the day-to-day corporate communications engine for Collectors Holdings and its portfolio brands, including PSA, Beckett, SGC, and PCGS. Collectors is a mature organization that is a recognized leader in the authentication, grading, marketplace, and vaulting of treasured collectibles. Our industry is fast-paced, rapidly growing both in scale and new collector passions, including TCG and comics. This role owns the work that connects our organization to our stakeholders and customers: issue response, executive platforms, and the financial and policy communications that guide our day-to-day engagement. This is a builder role. The communications function is growing, and you'll help design the processes, playbooks, and team that create best-in-class strategy and execution. You'll report to the Head of Communications; in-person, hybrid, and remote candidates considered. What You'll Do: Issues & Crisis Response Serve as the first responder when issues surface, work through the facts with Legal, Product, Operations, and Customer Care, and recommend a strategy. Build and maintain issues playbooks, holding statements, escalation paths, and social listening triggers in partnership with social, agency, and customer service partners. Use verified first and third-party data and industry-level context to frame issues and formulate strategies and responses. Track and correct how Collectors is described by media and platforms. Executive Communications & Platforms Prepare executives for media interviews, conferences, community events, and high-stakes announcements Develop executive platform plans covering speaking opportunities, bylines, awards, and earned profile Help define and enforce rules of engagement for leaders who are active on social media and in the hobby community Stakeholder Communications Partner with across teams for major enterprise events and investor-facing materials Establish and maintain clear investor, customer, and public narratives Prepare and manage disclosure to key audiences including our leaders, board and investors of major moments or events. Media Relations & Corporate Narrative Run proactive and reactive corporate media relations across business, financial, and trade press, using the enterprise narrative set by the Head of Communications Work closely with our media relations leader to advance corporate strategies and narratives through earned storytelling Own the cadence and execution of corporate milestones, acquisitions, partnerships, and leadership news, and coordinate with portfolio brand teams so corporate and brand stories don't collide Write and edit corporate press releases, statements, Q&As, briefing documents, and key messages Community & Social Partnership Work with Social & Community leaders to keep high-visibility public conversations consistent with corporate positioning Apply the guardrails and escalation paths for community and social engagement, and flag when a conversation needs a corporate response Internal Communications Partnership Partner with Internal Communications and People teams so employees hear major news from us first and can explain what it means Provide talking points that help employees speak accurately about business units they don't work in Team, Agencies & Measurement Manage PR agency and vendor relationships, including scope, budget, and output Run media monitoring, reporting, and measurement that informs strategy and makes us more accurate and nimble in our responses and positions. Who You Are: 10+ years of experience in corporate communications, issues management, or public affairs, with at least part of that in-house A track record managing issues and crises in real time, ideally ones that played out on social media first. Be ready to walk us through a live issue, the decisions you made, and what you'd change Experience preparing senior executives for media and high-stakes moments, and the credibility to push back when the plan is wrong Experience partnering with Finance and Legal on financial communications. Exposure to public-company or late-stage environments strongly preferred Corporate media relations experience with sound judgment on when to engage, when to decline, and how to work with reporters in a high-stakes moment Experience in marketplaces, fintech, consumer platforms, sports and entertainment, or enthusiast communities. Knowledge of the collectibles hobby is a plus An excellent writer and editor who can turn complex facts into plain language fast Calm judgment under pressure, and comfort raising problems early rather than managing around them Experience managing and developing people, and comfort building process where none exists Bachelor's degree required Salary Range: The salary range for this position is $163,308 – $267,038. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set. Reasons To Join Us: Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals Vacation: All salaried employees are eligible for flexible time-off Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays Employee Discounts: Employees receive discounts on select grading services for approved submissions Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities Collectors uses e-Verify to validate your ability to work legally in the United States. We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to interviewfraud@collectors.com. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support. If you require an accommodation to apply or interview with us due to a disability or special need, please email interviewaccommodation@collectors.com. U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants. For New York Residents: In connection with hiring, Collectors Universe, Inc. uses an automated employment decision tool (Brighthire) to assist in evaluating candidates. Collectors Universe, Inc. began using this tool in September 2026. In accordance with NYC Local Law 144, a summary of the most recent independent bias audit of this tool is available from Brighthire . To request information about the type of data collected, its source, and our data retention policy, contact ta-operations@collectors.com.
Develop data models and business metrics with engineering and product teams, and lead growth initiatives by turning analytics into actionable insights for executives and stakeholders. | Requires 5+ years in product, data, or analytics roles, expert SQL, complex data modeling, and a bachelor's degree; a quantitative master's degree is preferred. | Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team. Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, the UK, and France. As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process. We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have. We are hiring an Analytics Manager to join the PSA team. This team is responsible for the strategy and execution of scaling the PSA business and new key strategic initiatives. This is a high impact role that will have exposure to all aspects of the business. The ideal candidate is an independent thinker with a bias for action, and is equal parts analytical, strategic, and entrepreneurial. This candidate will be familiar with core concepts across the technology landscape, and will have expertise in data modeling, marketing analytics and/or product analytics, and program management. Intellectual curiosity is a must, and prior experience or interest in D2C businesses is a bonus. What you’ll do: Develop and improve core data models to support reporting and analytics across an integrated platform which allows customers to buy, vault, and sell collectibles Conduct in-depth analyses to identify opportunities to optimize existing customer experience flows, identify new opportunities, and inform business strategy; synthesize findings and make recommendations to stakeholders. Partner with data platform, engineering and product teams to define key metrics necessary to meet business objectives Build automated reports and dashboards to evaluate business performance and provide actionable insights to executives and stakeholders Utilize the strategic insights you identify to lead and manage growth initiatives for the business. Who you are: 5+ years of experience in a relevant product, data, or analytics role, preferably with experience in consumer technology Marketplace or Ecommerce experience preferred A marketplace or ecommerce background is a huge plus Expert experience pulling large, complex datasets using SQL and building data abstractions to support reporting and analysis; experience building data pipelines with dbt a plus Self-starter and natural problem solver who thrives in dynamic, fast-paced environments Familiarity with data visualization tools like Tableau, Lightdash, Mode, Looker, etc. Deeply analytical thinker who is passionate about using data to drive impact for customers and the business Excellent written and verbal communication skills; highly organized and detail oriented Bachelor’s degree is required, candidates holding a Master's degree or equivalent in a quantitative field is strongly preferred Highly autonomous, great with ambiguity, bias for action Salary Range: The salary range for this position is $105,611 - $171,462. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set. This role may be eligible for bonuses, commissions, or other forms of compensation, please ask your recruiter for details. Reasons To Join Us: Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits. 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals Vacation: All salaried employees are eligible for flexible time-off. Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays Employee Discounts: Employees receive discounts on select grading services for approved submissions Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities Candidates must be authorized to work in the United States. #BI-hybrid #BI-remote #LI-remote Collectors uses e-Verify to validate your ability to work legally in the United States. We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to interviewfraud@collectors.com. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support. If you require an accommodation to apply or interview with us due to a disability or special need, please email interviewaccommodation@collectors.com. U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants. For New York Residents: In connection with hiring, Collectors Universe, Inc. uses an automated employment decision tool (Brighthire) to assist in evaluating candidates. Collectors Universe, Inc. began using this tool in September 2026. In accordance with NYC Local Law 144, a summary of the most recent independent bias audit of this tool is available from Brighthire . To request information about the type of data collected, its source, and our data retention policy, contact ta-operations@collectors.com.
Lead technical design and delivery of a scalable microservices platform connecting supply and demand in a marketplace. | 6+ years engineering experience with 2+ years senior leadership, proficiency in Java, modern frontend frameworks, distributed systems, and cloud infrastructure. | Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team. Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, the UK, and France. As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process. We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have. Senior Software Engineer, PSA Liquidity Platform About Collectors Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items, and today we employ more than 3,000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, and France. We're transforming the collecting experience with technology that brings authentication, grading, and trading into the modern era. Our products are equalizing the playing field by providing tools that make complex research analytics — including pricing, scarcity reports, and historic sales data — accessible to every collector, old or new. Our Product & Engineering mission is to democratize technology while promoting innovation, collaboration, and continuous learning throughout the organization. About the Role We are looking for a Senior Software Engineer to build the PSA Liquidity Platform — the product suite that connects supply and demand across our marketplace, including PSA Partner Offers and our eBay Consignment platform. PSA Partner Offers is a first-party marketplace that sources offers from our network of buyers and surfaces them as instant, targeted offers to grading and vault customers. Our eBay consignment business allows customers to seamlessly sell on the world's largest marketplace while we handle every step of fulfillment as eBay's official vault partner. You'll own the technical design and delivery of the end-to-end buyer and seller experiences, partnering with a dedicated cross-functional team (business, product, engineering, design, data) to seamlessly connect supply and demand. This is a high-visibility, high-impact role on our Marketplace engineering team, building systems that maximize GMV, conversion, and offer-to-sale velocity at scale. We believe there is significant value in onsite partnership and team collaboration, and candidates within 1-hour commuting distance of the office may be expected to work onsite most of the time. Additional details will be discussed during the recruiting process. What You'll Do Build powerful buyer tooling. Lead development of our next-generation buyer platform: targeting, campaign management, budget controls, and analytics that let every type of buyer — from individual collectors to large-scale dealers — discover and acquire the right cards at scale. Build and optimize the offer pricing engine. Partner with Engineering and AI/ML to build a sophisticated, real-time targeting and ranking engine that maximizes marketplace GMV, conversion, and offer-to-sale velocity across channels. Elevate the seller experience. Make it effortless for sellers to understand their options, price their items accurately, and complete a sale via the PSA Partner Offer or eBay Consignment channel with minimal friction. Architect for scale. Design and operate microservices and distributed, event-driven systems that power instant, accurate offers across millions of collectibles — with the low latency and reliability our customers expect. You'll make pragmatic, high-conviction architecture calls and own the quality of what you ship across the full stack. Take an AI-first approach to building. Use AI tooling across the development lifecycle to move faster and raise quality, and bring a strong point of view on how AI changes the way we design, build, and operate software. Own outcomes end-to-end. Take projects from 0 to 1 — from an ambiguous problem to a shipped, instrumented, production product — and wear whatever hat the moment requires, whether that's frontend, backend, infrastructure, or data. Drive cross-functional execution. Translate strategy into clear technical plans, specs, and user stories. Coordinate delivery across dedicated and partner engineering teams, and keep stakeholders aligned and projects moving. Connect the ecosystem. Ensure seamless liquidity handoffs across the broader PSA enterprise, from Grading to Collection Management to Vaulting, reducing friction and resolving cross-system dependencies that span payments, logistics, and risk. Communicate with clarity at every level. From executive reviews to engineering standups, synthesize complexity, articulate tradeoffs, and bring people with you — clearly, in writing and in person. Who You Are 6+ years engineering experience. You have a track record of designing, shipping, and scaling products 0-to-1 that have measurable business impact. Ideally 2+ years operating as a Senior IC or equivalent technical leadership level at a high-growth company or a scaled consumer platform. Full-stack range. You have strong proficiency in Java (Spring Boot) and equally comfortable in modern frontend frameworks like React and Svelte, moving fluidly across the stack. Mobile experience using Flutter/Dart is a plus. Distributed-systems depth. You've designed and operated microservices and Kafka-based event-driven architectures, run workloads on Kubernetes, and know your way around the AWS ecosystem. Observability-first mindset. You instrument what you ship using tools such as Datadog, New Relic, or OpenTelemetry. You're comfortable building dashboards, setting up monitoring/alerting, and using distributed tracing to debug production issues. AI-first engineer. You build with AI tooling across the SDLC - from planning and code generation to review and debugging. You lean on your experience to make high-conviction calls quickly. Systems thinker and customer focused. You naturally decompose complex, multi-service systems into clean boundaries and intuitive interfaces, without losing sight of the customer experience. Influential communicator. A strong written and verbal communicator who aligns engineers, product partners, and stakeholders without direct authority, makes crisp calls, and brings people with you. Bias for ownership. You have an extreme ownership mindset and will wear any hat required to get the job done. You thrive in a fast-moving, self-directed environment — you set the bar, hold it, and take full accountability for outcomes. Passion for collecting is a plus. Collectors uses e-Verify to validate your ability to work legally in the United States. We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to interviewfraud@collectors.com. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support. If you require an accommodation to apply or interview with us due to a disability or special need, please email interviewaccommodation@collectors.com U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants.
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