CoinTracker

Conduct and lead strategic research initiatives, synthesize insights, and build research systems to influence product strategy. | Over 5 years of user research experience, expertise in qualitative and quantitative methods, experience in building research operations, and familiarity with research tools. | Overview CoinTracker makes cryptocurrency portfolio tracking and tax compliance simple. CoinTracker enables consumers and businesses to seamlessly track their cryptocurrency portfolio, investment performance, taxes, and more. We are a globally distributed team on a mission to enable everyone in the world to use crypto with peace of mind. Learn more about our mission, culture, and hiring process. Some things we’re proud of • 🛠️ Building foundational tools in the cryptocurrency space • 📄 Over 1M tax forms generated • 💲 $80B+ in cryptocurrency is tracked on CoinTracker (~over 5% of the entire crypto market) • 🤝 Partnered with Coinbase, H&R Block, Intuit TurboTax, MetaMask, OpenSea, Phantom, Solana, and Uniswap • 🗺️ Founders: Jon previously built TextNow (200M downloads), Chandan was previously a product manager at Google & Google[x] • 💼 $100M+ venture capital raised from Accel, General Catalyst, Y Combinator, Initialized Capital, Coinbase Ventures, Kraken Ventures, Intuit Ventures, 776 Ventures, Balaji Srinivasan, Claire Hughes Johnson, Gokul Rajaram, Serena Williams, Zach Perret • 🌴 Awesome benefits Our Mission Scale CoinTracker’s research impact by conducting strategic research while building systems that democratize insights and enable the entire product organization to make evidence-based decisions with confidence. Your One Year Outcomes • Strategic Impact: Complete 8-10 org-wide strategic research initiatives (pricing optimization, persona development, international market entry, brand positioning) that directly influence company strategy • Research Operations Foundation: Build and launch research repository with highly-discoverable insights; establish research panels with engaged users across key segments • Research Velocity: Increase research throughput by enabling tactical research to be self-serve through templates, tools, and PM/designer enablement • Cross-functional Integration: Refine insights synthesis processes connecting research, data analytics, CX, and sales inputs What You Will Do • Research Leadership (50%) • Conduct strategic research initiatives that shape company direction • Partner with product teams on high-stakes decisions requiring research evidence • Synthesize insights across all customer touchpoints monthly • Present findings to executive team when needed • Build and evolve research roadmap aligned with company OKRs • Research Operations (50%) • Build and maintain research repository and insight management system • Create research templates and playbooks for common study types • Train PMs and designers on research methods through workshops and 1:1 coaching to maintain quality standards • Manage research tools and participant recruitment infrastructure • Measure and improve research velocity and impact metrics What We Look For • Role-agnostic • Impact: Demonstrated ability to drive business impact through research and systems • Mission alignment: Passionate about making crypto/fintech accessible to everyone • Trust: Intellectual honesty, low ego, challenges assumptions constructively • Communication: Translates complex findings into actionable insights for all audiences • Role-specific • 5+ years user research experience with a strong portfolio; comfortable in high-ambiguity, fast-paced environments • Expert qualitative interviewer; strong survey and quantitative skills and can pair research with product analytics/experiments • Delivers crisp, actionable insights and reusable artifacts (personas, frameworks) that teams actually use • Synthesizes signals from research, analytics, CX, and sales into cohesive direction for product • Has built or significantly improved research operations (repos, workflows, intake) with systems for tracking insight adoption/impact • Motivated to design and own new research operations systems on a growing product team to enable non-researchers to run safe, useful studies with clear guardrails • Fluent with modern research and analytics tools (e.g., Dovetail/UserTesting, survey + product analytics, Figma/Notion/Slack, AI tools for analysis/synthesis) • Fintech/crypto or DeFi experience is a strong plus Why CoinTracker? • Mission-driven: Enable everyone in the world to use crypto with peace of mind • High impact: Your research and systems will directly shape product strategy • Unique role: Rare opportunity to define both research practice and operations • Growth: Build and eventually lead a research team • Partners: Work with Coinbase, Intuit, OpenSea, and other industry leaders • Team: Collaborate with talented designers, PMs, and engineers who value research Our Values • Obsess Over Users: We deeply understand our users and build for their needs • Inspire Trust: We say what we believe and do what we say • Think Long Term & Ship Today: We balance strategic vision with rapid execution The starting salary for this position is between 140,000- 175,000 USD. Candidate's location does not impact the posted salary range. The actual compensation offered will be based on a variety of job-related factors including relevant skills, education, and experience. This position also includes equity in CoinTracker and benefits like medical, dental, vision, 401(k), life insurance, and PTO.

Own and optimize paid acquisition campaigns across various platforms while managing and scaling the affiliate program. Collaborate with cross-functional teams to execute campaigns and provide clear reporting on performance and ROI. | Candidates should have 8+ years of experience in growth or performance marketing, ideally in B2C fintech or SaaS. A strong analytical mindset and familiarity with tracking tools and SEO best practices are essential. | Overview CoinTracker makes cryptocurrency portfolio tracking and tax compliance simple. CoinTracker enables consumers and businesses to seamlessly track their cryptocurrency portfolio, investment performance, taxes, and more. We are a globally distributed team on a mission to enable everyone in the world to use crypto with peace of mind. Learn more about our mission, culture, and hiring process. Some things we’re proud of 🛠️ Building foundational tools in the cryptocurrency space 📄 Over 1M tax forms generated 💲 $250B+ in cryptocurrency is tracked on CoinTracker (~over 5% of the entire crypto market) 🤝 Partnered with Coinbase, H&R Block, Intuit TurboTax, MetaMask, OpenSea, Phantom, Solana, and Uniswap 🗺️ Founders: Jon previously built TextNow (200M downloads), Chandan was previously a product manager at Google & Google[x] 💼 $100M+ venture capital raised from Accel, General Catalyst, Y Combinator, Initialized Capital, Coinbase Ventures, Kraken Ventures, Intuit Ventures, 776 Ventures, Balaji Srinivasan, Claire Hughes Johnson, Gokul Rajaram, Serena Williams, Zach Perret 🌴 Awesome benefits Your opportunity Join CoinTracker as our first Growth Marketing Lead, owning the channels, analytics, and experimentation that fuel our next stage of growth. You’ll build and optimize a high-velocity growth engine across paid media, affiliates, SEO, and lifecycle — driving measurable acquisition, retention, and revenue impact. This is a high-autonomy, high-impact role at the intersection of product, marketing, and data. You’ll partner with design, product, vendors, and leadership to bring discipline and velocity to growth marketing — perfect for someone who thrives in ambiguity, enjoys testing and learning, and wants to scale a consumer + enterprise crypto business. 1-year outcomes Scalable, efficient performance marketing program delivering net-new users and enterprise leads at or below target CAC. Affiliate program structured with tracking, incentives, and partner content reuse, driving meaningful incremental customers. SEO and organic experiments measurably increase traffic to priority surfaces. Attribution framework (via Roadway, Segment, Metabase, etc.) implemented and trusted by stakeholders. Growth experimentation roadmap validated with at least one new high-ROI channel (e.g., referral, co-marketing, gamification). Clear reporting and dashboards (Looker, Notion, Slack updates) enabling ROI visibility and resourcing decisions. You will Own paid acquisition campaigns (Meta, Google, TikTok, Reddit, LinkedIn) — from strategy to creative testing and optimization. Manage and scale CoinTracker’s affiliate program, with structured tracking, incentives, and ROI analysis. Partner on SEO improvements and lightweight content/organic experiments. Implement and maintain attribution frameworks (pixels, CAPI, Roadway, Segment, SDKs) to measure impact with confidence. Build a campaign and experimentation calendar — ensuring high test velocity and tight learning loops. Collaborate cross-functionally with design, product, social, finance, and vendors to execute campaigns on time and with impact. Provide clear reporting on channel performance, ROI, and recommendations for budget allocation. Explore referral, gamification, and viral growth loops to unlock new sources of acquisition and engagement. Some of the skills that we are excited about 8+ years of experience in growth or performance marketing, ideally in B2C fintech, SaaS, or marketplaces (crypto a plus). Proven ability to run and optimize multi-channel paid campaigns with measurable ROI. Hands-on experience with tracking/attribution tools (pixels, SDKs, CAPI, Segment, Roadway, Looker). Affiliate program management and channel optimization experience. Familiarity with SEO and lifecycle marketing best practices. Strong analytical and testing mindset; comfortable building dashboards and frameworks. Ability to thrive in ambiguity — strategic thinker and scrappy executor. Curiosity about crypto and fintech trends, with the ability to translate insights into growth strategies.

As the first Security Engineer at CoinTracker, you will establish and scale the security foundation to protect systems, data, and users. You will define and execute the security roadmap, conduct assessments, and lead key security initiatives. | Candidates should have 8+ years of experience in security engineering with a deep understanding of core security domains. Familiarity with security frameworks and experience in fast-paced environments are essential. | Overview CoinTracker makes cryptocurrency portfolio tracking and tax compliance simple. CoinTracker enables consumers and businesses to seamlessly track their cryptocurrency portfolio, investment performance, taxes, and more. We are a globally distributed team on a mission to enable everyone in the world to use crypto with peace of mind. Learn more about our mission, culture, and hiring process. Some things we’re proud of 🛠️ Building foundational tools in the cryptocurrency space 📄 Over 1M tax forms generated 💲 $80B+ in cryptocurrency is tracked on CoinTracker (~over 5% of the entire crypto market) 🤝 Partnered with Coinbase, H&R Block, Intuit TurboTax, MetaMask, OpenSea, Phantom, Solana, and Uniswap 🗺️ Founders: Jon previously built TextNow (200M downloads), Chandan was previously a product manager at Google & Google[x] 💼 $100M+ venture capital raised from Accel, General Catalyst, Y Combinator, Initialized Capital, Coinbase Ventures, Kraken Ventures, Intuit Ventures, 776 Ventures, Balaji Srinivasan, Claire Hughes Johnson, Gokul Rajaram, Serena Williams, Zach Perret 🌴 Awesome benefits Your mission Establish and scale CoinTracker’s security foundation to meet the needs of our growing B2C, B2B, and B2G businesses. Your one year outcomes Define and implement the security roadmap: Identify short-term wins and establish the long-term foundation to scale CoinTracker’s security posture Establish core security foundations: Conduct a security gap assessment, implement baseline policies and controls, and lead third-party audits (e.g. SOC 2, pen test) to validate and strengthen our posture Embed security into engineering workflows: Introduce secure development practices (e.g. threat modeling, code scanning, secrets management), and partner with teams to proactively identify and mitigate risks in our systems and architecture Drive security operations: Define and operationalize security incident response processes, improve monitoring and detection capabilities, establish ongoing vulnerability management, and lead security postmortems to drive continuous improvements What you will do As CoinTracker’s first Security Engineer, you’ll be hands-on in building the infrastructure, processes, and culture needed to protect our systems, data, and users. Define and execute the security roadmap, balancing near-term wins with long-term investments across infrastructure, cloud, application security, and security operations Conduct a security gap assessments and implement baseline controls, policies, and best practices Lead key security initiatives including third-party audits (e.g. SOC 2, penetration testing), security certifications (ISO 27001), incident response readiness, and vulnerability management Partner closely with engineering teams to embed security into SDLC — from threat modeling to code scanning to secrets management Foster a strong security culture across the company by driving awareness, education, and best practices What we look for Role-agnostic Impact: Demonstrated ability to drive business impact Mission alignment: Hungry and motivated about making progress towards our mission of Enabling everyone in the world to use crypto with peace of mind. Trust: Say what you believe. Do what you say. Communication: Able to clearly talk about the details and also zoom out to the bigger picture Role-specific 8+ years of experience in security engineering or related technical roles, ideally in fast-paced startup or growth-stage environments Deep understanding of core security domains including application security, infrastructure and cloud security, identity and access management, security operations and incident response Hands-on experience implementing security measures and working directly with engineering and infrastructure teams Experience with security frameworks like SOC 2, ISO 27001, NIST, and GDPR Experience leading or supporting third-party audits, penetration testing, and internal risk assessments Resourceful, pragmatic, and comfortable working in ambiguity — able to move fast while building for the long term U.S. citizen and U.S. resident (Bonus) Familiarity with the unique risks and threat models in crypto or financial services (Bonus) Security certifications such as CISSP and GIAC The starting salary for this position is between $175,000 - $240,000 USD. Candidate's location does not impact the posted salary range. The actual compensation offered will be based on a variety of job-related factors including relevant skills, education, and experience. This position also includes equity in CoinTracker and benefits like medical, dental, vision, 401(k), life insurance, and PTO.