Code and Theory

Lead QA automation strategy and manage geographically dispersed engineering teams to ensure high-quality software delivery. | Strong experience in test automation, leadership, and proficiency in JavaScript/TypeScript with a focus on QA frameworks and methodologies. | Code and Theory is seeking a QA Manager to champion a quality-first culture and lead our automation strategy within professional services. As a leader within our quality engineering team, you will ensure the excellence of our web experiences by advocating for high standards across engineering and design. You will be responsible for defining the vision of our automation initiatives, fostering a shift-left mindset, and guaranteeing software delivery that solves real-world challenges through strategic oversight. You will build and nurture a culture of excellence, providing the mentorship and structure necessary to scale QA across the organization. Leading complex programs for Fortune 50/100 accounts, you will act as a strategic partner to our clients, ensuring our technical solutions support their KPIs and future-proof their platforms. You will manage and develop engineering teams to achieve these objectives. You are a passionate advocate for quality, security, and accessibility, with a proven track record of driving continuous improvement and leading high-performing teams through contemporary methodologies. WHAT YOU’LL DO Be a hands-on coach and mentor, guiding product teams to successfully test and deliver scalable, maintainable, and secure products to our customers Manage a geographically dispersed team (India, Manila, LatAm) of engineers, adhering to regional HR policies and processes Advocate for clean code, testing, process refinements, and continuous improvements Conduct rigorous testing of user-focused responsive web and mobile applications, backend systems and infrastructure that support these experiences Architect and implement robust automation frameworks, leveraging the latest tools, techniques and best practices. Understand and define client requirements, driving strategic relationship development for the organization Develop strategies with focus on application testability with a high degree of test automation Use automation to track and analyze test results, working closely with engineers to isolate, reproduce, and correct defects Be actively involved in release cycles by contributing to scope planning, test effort estimation, and release sign-off through automated processes Manage a diverse, geographically dispersed team (India, Manila, LatAm) and promote a collaborative and inclusive environment WHAT YOU’LL NEED Strong shift-left testing mindset, proactively collaborating with developers, designers, and product managers to embed quality early in the development lifecycle Strong test design and test case development, testing methodologies, planning, and execution of stories in an agile environment Proficiency in Java, JavaScript, TypeScript or Python, with a focus on test framework and automation script development Extensive experience in test automation, especially for responsive web, mobile, and custom applications Hands-on experience with frameworks such as Playwright, Cypress, Selenium, Katalon, and Robot Framework Experience with Ai product testing, tool usage to enhance test processes like test cases generation and script development is highly desirable Solid experience with unit testing frameworks (Jest, Mocha, PHP Unit, JUnit), load testing tools (JMeter, Blazemeter, ab, siege), API testing tools (Restassured, Postman), and continuous integration tools (Jenkins, CircleCI, Travis, GitHub Actions) Passion for web accessibility and security, with knowledge of the latest WCAG 2.1 AA+ guidelines and standards, ensuring these aspects are automated in testing processes Compelling and clear communication skills, with the ability to explain the full possibilities of the tech stack/architecture and represent your team to internal and external audiences with differing levels of technical fluency Exposure to working and responding to RFP/RFI requirements for global customers, effort estimation, and scope prioritization through automated processes Product evangelism and deep curiosity about technology trends to optimize ways of working and toolsets Self-motivation and focus on achieving excellence as a team by building a culture of quality to grow and maintain the Quality Engineering Community ABOUT US Born in 2001, Code and Theory is a digital-first creative agency that sits at the center of creativity and technology. We pride ourselves on not only solving consumer and business problems, but also helping to establish new capabilities for our clients. With a global client roster of Fortune 100s and start-ups alike, we crave the hardest problems to solve. With a remote-first approach to our people, we have teams distributed across North America, South America, Europe, and Asia. The Code and Theory global network of agencies is growing and includes Kettle, Instrument, Left Field Labs, Current, and TrueLogic. Striving never to be pigeonholed, we work across every major category: from tech to CPG, financial services to travel & hospitality, government and education to media and publishing. We value the collaboration with our client partners, including but not limited to Adidas, Amazon, Con Edison, Diageo, EY, J.P. Morgan Chase, Lenovo, Marriott, Mars, Microsoft, Thomson Reuters, and TikTok. The Code and Theory network is comprised of nearly 2,000 people with 50% engineers and 50% creative talent. We’re always on the lookout for smart, driven, and forward-thinking people to join our team. The target range of base compensation for this role is $150,000-$185,000. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location.

Manage and grow key client relationships, oversee project delivery, and identify new business opportunities. | Proven experience in agency account management, excellent communication skills, and ability to lead teams and manage budgets. | As a Director, Client Engagement, you’ll serve as a senior leader and primary point of contact for two of our most critical client relationships. You’ll own day-to-day client leadership while guiding account strategy, ensuring exceptional delivery, strong partnerships, and measurable business impact. Your ability to foster trust, align teams, and execute effectively will position you as a valued strategic partner to our clients. WHAT YOU'LL DO Lead and nurture day-to-day client relationships to ensure satisfaction and long-term partnerships Act as the primary liaison between clients and internal teams, ensuring effective communication and alignment on project goals Collaborate with strategy, design, technology, and production teams to deliver solutions that meet client expectations and drive business goals Partner on overall account health, including quarterly and annual account planning Translate client business goals into agency strategy Address and resolve client issues promptly, ensuring a seamless client experience Partner with your production lead to oversee scopes, budgets, and cross-functional teams to ensure projects are delivered efficiently and profitably Support account growth by identifying opportunities to expand client relationships into new service areas Anticipate and resolve client challenges with clarity, urgency, and sound judgment Ensure that all deliverables meet quality standards and deadlines set by the client Maintain a comprehensive understanding of clients' business needs and industry trends to offer proactive advice and solutions WHAT YOU'LL NEED Proven experience in account management with a focus on client satisfaction and relationship building Strong communication skills, with the ability to clearly articulate ideas and foster collaborative discussions Ability to proactively identify client needs and translate them into actionable, strategic solutions Extensive experience in agency account management, digital product, brand strategy, or a related field Comfortable with analytics, technology, content management platforms, and AI initiatives Demonstrated skill in leading teams and influencing others to achieve project success Financial acumen, including experience managing growth pipelines, budgets, scopes, and account growth Experience supporting contract negotiations ABOUT US Born in 2001, Code and Theory is a digital-first creative agency that sits at the center of creativity and technology. We pride ourselves on not only solving consumer and business problems, but also helping to establish new capabilities for our clients. With a global client roster of Fortune 100s and start-ups alike, we crave the hardest problems to solve. We have teams distributed across North America, South America, Europe, and Asia. The Code and Theory global network of agencies is growing and includes Kettle, Instrument, Left Field Labs, Create Group, Current, and TrueLogic. Striving never to be pigeonholed, we work across every major category: from tech to CPG, financial services to travel & hospitality, government and education to media and publishing. We value the collaboration with our client partners, including but not limited to Adidas, Amazon, Con Edison, Diageo, EY, J.P. Morgan Chase, Lenovo, Marriott, Mars, Microsoft, Thomson Reuters, and TikTok. The Code and Theory network is comprised of nearly 2,000 people with 50% engineers and 50% creative talent. We’re always on the lookout for smart, driven, and forward-thinking people to join our team. The target range of base compensation for this role is $150,000 - $170,000. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location.

Assist in delivering high-quality projects on time and within budget, supporting client communication and organizing project workflows. | Looking for a candidate with a passion for learning, curiosity about creativity and technology, and a humble approach to feedback, with basic project coordination skills. | At Code and Theory, we thrive at the intersection of creativity and technology. We empower brands by driving seamless execution, transformative solutions, and delivering exceptional client experiences. Through a culture of invention, our teams turn ideas into impact—creating innovative, memorable experiences for clients and their audiences. ABOUT THE ROLE Delivery is the engine that drives projects forward at Code and Theory. As the cornerstone of our teams, project managers are the glue that binds cross-functional talents, orchestrating every project’s successful delivery. They plan, manage, lead, price, challenge, and innovate to ensure flawless execution while balancing client success with agency business outcomes. WHAT YOU'LL DO Support the team in delivering high-quality projects on time and within budget Assist in managing client communication and expectations on assigned tasks Assist in organizing and managing projects and client work, ensure the team is on track throughout engagements Begin learning how to contribute to scopes of work (SOW) and production budgets WHAT YOU'LL NEED Passion for learning and growing in delivery Curiosity about the intersection of creativity and technology Strong sense of ownership in assisting the project team A humble approach to continuous learning and feedback ABOUT US Born in 2001, Code and Theory is a digital-first creative agency that sits at the center of creativity and technology. We pride ourselves on not only solving consumer and business problems, but also helping to establish new capabilities for our clients. With a global client roster of Fortune 100s and start-ups alike, we crave the hardest problems to solve. We have teams distributed across North America, South America, Europe, and Asia. The Code and Theory global network of agencies is growing and includes Kettle, Instrument, Left Field Labs, Create Group, Current, and TrueLogic. Striving never to be pigeonholed, we work across every major category: from tech to CPG, financial services to travel & hospitality, government and education to media and publishing. We value the collaboration with our client partners, including but not limited to Adidas, Amazon, Con Edison, Diageo, EY, J.P. Morgan Chase, Lenovo, Marriott, Mars, Microsoft, Thomson Reuters, and TikTok. The Code and Theory network is comprised of nearly 2,000 people with 50% engineers and 50% creative talent. We’re always on the lookout for smart, driven, and forward-thinking people to join our team The hourly rates for this position is between $20 - $25 per hour based on role, skill set, education level, and experience.

Lead AI transformation initiatives, coordinate delivery, and ensure client value realization in AI-driven workflows. | Proven experience in AI/automation, agile project management, enterprise software, and stakeholder management at senior levels. | We are looking for a Director, AI Transformation to join our growing AI consulting practice. AI Engagement Managers are forward-deployed, hands-on consultants who work with our AI technology partners to deliver consultative services that maximize value realization from Generative AI investments. Embedded within our enterprise clients, they drive seamless execution of AI transformation initiatives, ensuring clients achieve measurable business outcomes through workflow automation and content supply chain innovation. Working directly with forward-deployed engineers and client teams, AI Engagement Managers own tactical delivery coordination—from scrum ceremonies and documentation to enablement rollouts and adoption support. Their expertise in agile methodologies, content operations, and AI-enabled workflows ensure our technology partnerships deliver exceptional client value and accelerate Code and Theory's leadership in applied AI transformation. WHAT YOU’LL DO Collaborate with creative operations, production teams, and brand managers to identify high-impact opportunities for AI integration across ideation, production, approval, and distribution processes Support integration of AI solutions into content and creative workflows Ensure deliverables meet quality standards and align with client requirements Lead day-to-day coordination and execution across client accounts as the dedicated delivery lead Act as the primary team liaison, ensuring seamless communication and coordination between AI engineers and client execution teams Own and facilitate all delivery ceremonies (standups, sprint planning, retrospectives) and stakeholder check-ins Manage all project documentation, schedules, milestone tracking, risk escalation, and Jira-based agile execution (user stories, backlog, scrum adherence) Develop and lead training, workshops, and enablement content for client teams to drive adoption of Generative AI solutions and workflows Coordinate and manage the rollout of AI solutions, partnering with technology vendors for comprehensive enablement plans Provide ongoing support to end-users during implementation and early adoption. Monitor adoption metrics and user engagement to optimize implementation strategies and ensure successful deployment Develop and deliver comprehensive weekly status reports to internal teams and client stakeholders, highlighting progress, risks, and upcoming deliverables Create executive-level dashboard reports and presentation materials that communicate project value and business impact Monitor implementation progress against business goals, adjusting strategies to overcome adoption barriers and improve value realization WHAT YOU’LL NEED Proven experience in business consulting, digital strategy, agile pod-based software development lifecycle, enterprise software, with AI/ML experience Proven track record applying AI or automation to complex enterprise workflows (content supply chain, marketing ops, etc.) Experience leading projects in Agile Scrum and commanding knowledge of various project and process applications (Jira, SMiro, Confluence, SharePoint, Jira) Experience designing pilots, POCs, and roadmaps tied to business-case rigor and measurable KPIs Familiarity with modern content/marketing technologies — DAM, CMS, Workfront, CDP, workflow automation, orchestration, creative tooling Knowledge of Adobe Creative Cloud, Express, Firefly, Firefly Services solutions, and GenStudio for Performance Marketing Demonstrated ability to navigate complex organizational dynamics and drive consensus among diverse stakeholders collaborative approach with Adobe account teams and implementation partners Strong change leadership skills — able to influence people, process, and technology Passion for AI and understanding of AI and automation systems for the creation of content Portfolio demonstrating rapid prototyping/experimentation is a plus Willingness to travel within the US (10–20%) ABOUT US Born in 2001, Code and Theory is a digital-first creative agency that sits at the center of creativity and technology. We pride ourselves on not only solving consumer and business problems, but also helping to establish new capabilities for our clients. With a global client roster of Fortune 100s and start-ups alike, we crave the hardest problems to solve. We have teams distributed across North America, South America, Europe, and Asia. The Code and Theory global network of agencies is growing and includes Kettle, Instrument, Left Field Labs, Create Group, Current, and TrueLogic. Striving never to be pigeonholed, we work across every major category: from tech to CPG, financial services to travel & hospitality, government and education to media and publishing. We value the collaboration with our client partners, including but not limited to Adidas, Amazon, Con Edison, Diageo, EY, J.P. Morgan Chase, Lenovo, Marriott, Mars, Microsoft, Thomson Reuters, and TikTok. The Code and Theory network is comprised of nearly 2,000 people with 50% engineers and 50% creative talent. We’re always on the lookout for smart, driven, and forward-thinking people to join our team. The target range of base compensation for this role is $165,000 - 190,000. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location.

Develop and execute go-to-market strategies, build co-branded programs, and optimize marketing initiatives for enterprise partnerships. | Experience in partner marketing, alliances, or B2B marketing, with a proven track record of measurable results and strong storytelling ability. | We’re looking for a Brand and Partner GTM Marketing Lead who thrives at the intersection of creativity, strategy, and growth. In this role, you’ll own the marketing engine behind one of our most important partnerships that underpins real business impact. You’ll be a builder: of campaigns, of connections, and of a new model for how agencies and partners go to market together. This role requires a blend of strategic thinking, creative execution, and cross-functional leadership to bring co-marketing initiatives to life with our global partner. WHAT YOU'LL DO Craft and execute a go-to-market strategy that includes where to play and how to win choices that spotlights the innovative positioning of the joint partner solutions Build co-branded programs, activations, and events that don’t just drive awareness, but influence enterprise customers to understand value realization and create pipeline Develop high-impact content — from thought leadership to sales materials/case studies/demos — that helps enterprise customers and select industry verticals understand the art of the possible Collaborate with Global Martech partner marketing, field marketing, and C&T leadership, business development, and comms to make sure every activation lands with power and consistency Set KPIs, track performance, and continually optimize programs so we can double down on what works WHAT YOU'LL NEED Experience in partner marketing, alliances, or B2B marketing — ideally where tech and creativity collide A track record of building co-marketing programs that deliver real, measurable results A natural storyteller who can translate complex partnerships and tech solutions into simple, compelling narratives Someone who thrives in fast-moving, entrepreneurial environments and knows how to turn ambiguity into opportunity A doer and a collaborator — equally comfortable driving strategy and rolling up your sleeves to get things done ABOUT US Born in 2001, Code and Theory is a digital-first creative agency that sits at the center of creativity and technology. We pride ourselves on not only solving consumer and business problems, but also helping to establish new capabilities for our clients. With a global client roster of Fortune 100s and start-ups alike, we crave the hardest problems to solve. We have teams distributed across North America, South America, Europe, and Asia. The Code and Theory global network of agencies is growing and includes Kettle, Instrument, Left Field Labs, Create Group, Current, and TrueLogic. Striving never to be pigeonholed, we work across every major category: from tech to CPG, financial services to travel & hospitality, government and education to media and publishing. We value the collaboration with our client partners, including but not limited to Adidas, Amazon, Con Edison, Diageo, EY, J.P. Morgan Chase, Lenovo, Marriott, Mars, Microsoft, Thomson Reuters, and TikTok. The Code and Theory network is comprised of nearly 2,000 people with 50% engineers and 50% creative talent. We’re always on the lookout for smart, driven, and forward-thinking people to join our team. The target range of base compensation for this role is $170,000 - $200,000. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location.

Lead AI integration projects within creative and content workflows, managing stakeholder communication, project delivery, and adoption strategies. | Over 8 years in digital strategy, enterprise software, AI/ML experience, Agile project management, and familiarity with content/marketing technologies. | Job Description: • Collaborate with creative operations, production teams, and brand managers to identify high-impact opportunities for AI integration across ideation, production, approval, and distribution processes • Support integration of AI solutions into content and creative workflows • Ensure deliverables meet quality standards and align with client requirements • Lead day-to-day coordination and execution across client accounts as the dedicated delivery lead • Act as the primary team liaison, ensuring seamless communication and coordination between AI engineers and client execution teams • Own and facilitate all delivery ceremonies (standups, sprint planning, retrospectives) and stakeholder check-ins • Manage all project documentation, schedules, milestone tracking, risk escalation, and Jira-based agile execution (user stories, backlog, scrum adherence) • Develop and lead training, workshops, and enablement content for client teams to drive adoption of Generative AI solutions and workflows • Coordinate and manage the rollout of AI solutions, partnering with technology vendors for comprehensive enablement plans • Provide ongoing support to end-users during implementation and early adoption. • Monitor adoption metrics and user engagement to optimize implementation strategies and ensure successful deployment • Develop and deliver comprehensive weekly status reports to internal teams and client stakeholders, highlighting progress, risks, and upcoming deliverables • Create executive-level dashboard reports and presentation materials that communicate project value and business impact • Monitor implementation progress against business goals, adjusting strategies to overcome adoption barriers and improve value realization Requirements: • 8+ years in in business consulting, digital strategy, agile pod-based software development lifecycle, enterprise software, with AI/ML experience • Proven track record applying AI or automation to complex enterprise workflows (content supply chain, marketing ops, etc.) • Experience leading projects in Agile Scrum and commanding knowledge of various project and process applications (Jira, SMiro, Confluence, SharePoint, Jira) • Experience designing pilots, POCs, and roadmaps tied to business-case rigor and measurable KPIs • Familiarity with modern content/marketing technologies — DAM, CMS, Workfront, CDP, workflow automation, orchestration, creative tooling • Knowledge of Adobe Creative Cloud, Express, Firefly, Firefly Services solutions, and GenStudio for Performance Marketing • Demonstrated ability to navigate complex organizational dynamics and drive consensus among diverse stakeholders collaborative approach with Adobe account teams and implementation partners • Strong change leadership skills — able to influence people, process, and technology • Passion for AI and understanding of AI and automation systems for the creation of content • Portfolio demonstrating rapid prototyping/experimentation is a plus • Willingness to travel within the US (10–20%) Benefits:

Oversee production activities, manage client relationships, lead project delivery, and ensure operational excellence. | 10+ years of program management experience, strong leadership, technical acumen, and ability to manage diverse stakeholders. | As the Director of Production, you will be client-aligned and responsible for overseeing a portfolio of projects at Code and Theory. You will manage a team of producers, ensuring both creative excellence and business growth. Your leadership will drive the vision and strategic goals of the production department. As Director of Production is a senior leader responsible for defining and driving operational excellence. You will oversee a portfolio of accounts/clients—ensuring flawless execution across every project. A great Director of Production is both strategic and hands-on: you establish best practices, optimize workflows, build scalable processes, and have a pulse on individual project health. You are a strong leader who will mentor and empower producers at every level, foster cross-discipline collaboration and respect, and maintain strong relationships with clients, team members, and vendors. Ultimately, you balance strategic and creative ambition with fiscal responsibility, ensuring Code and Theory delivers innovative, high-quality work efficiently and profitably. WHAT YOU’LL DO: Delivery: Oversee all production activities across a large client and/or several clients, building agility, rigor, and precision into execution. Delivery expertise across a variety of product focused engagements: website, native applications, PWAs, systems integration, etc. Client Service: Establish and maintain executive-level client relationships, ensuring alignment with strategic objectives and effectively navigate complex conversations related to scope, alignment, and team performance. Project Management: Lead and own the outcomes of organized and managed projects and client work, ensure the team is on track throughout engagements. Business Acumen: Own scoping, team oversight, financial performance, and business development efforts, ensuring alignment between client success and agency outcomes. WHAT YOU’LL NEED: 10+ years of program management experience Passion for empowering your team to deliver innovative solutions Curiosity about how technology and creativity can drive business transformation Ownership of production strategy and operational excellence Humility in leadership and promoting a culture of continuous learning and accountability An understanding of different project management methodologies with the ability to apply, or adapt, your approach to meet client needs and deliver successful outcomes Demonstrate strong technical acumen to drive work forward in partnership with cross-discipline leads, and have the ability to translate technical complexity into a clear and actionable delivery plans Exceptional interpersonal skills, including clear communication, emotional intelligence, and the ability to influence and align diverse stakeholders, both internal teams and clients ABOUT US Born in 2001, Code and Theory is a digital-first creative agency that sits at the center of creativity and technology. We pride ourselves on not only solving consumer and business problems, but also helping to establish new capabilities for our clients. With a global client roster of Fortune 100s and start-ups alike, we crave the hardest problems to solve. We have teams distributed across North America, South America, Europe, and Asia. The Code and Theory global network of agencies is growing and includes Kettle, Instrument, Left Field Labs, Create Group, Current, and TrueLogic. Striving never to be pigeonholed, we work across every major category: from tech to CPG, financial services to travel & hospitality, government and education to media and publishing. We value the collaboration with our client partners, including but not limited to Adidas, Amazon, Con Edison, Diageo, EY, J.P. Morgan Chase, Lenovo, Marriott, Mars, Microsoft, Thomson Reuters, and TikTok. The Code and Theory network is comprised of nearly 2,000 people with 50% engineers and 50% creative talent. We’re always on the lookout for smart, driven, and forward-thinking people to join our team. The target range of base compensation for this role is $160,000 - $185,000. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location.

Oversee client finance operations including project tracking, billing, cash flow, and financial governance to ensure accuracy and efficiency. | Bachelor's in Finance or related field, 5+ years in client finance or project accounting, proficiency with ERP systems like Maconomy, strong analytical skills, and experience in advertising or creative agency environments. | The Client Finance Manager will play a critical role in driving financial accuracy, operational efficiency, and profitability across the client lifecycle. This individual will lead the client finance function, ensuring seamless workflow across project tracking, billing, cash collection, vendor payment, and financial governance. WHAT YOU'LL DO Oversee all active project records across Grail, Maconomy, and revenue tracking systems, ensuring accuracy and alignment with delivery teams Review project setup and scope against contracts and supporting documentation to ensure financial compliance Lead job reconciliations including expenses, project margin accuracy, and client billing status Monitor project burn rates and forecast future costs to ensure timely billing and to identify risks or inefficiencies Maintain and report on client revenue forecasts, ensuring visibility into pipeline and booked revenue performance Ensure accurate and timely billing cycles, coordinating with delivery, PM, and account teams Review accounts receivable aging with the collections team and take proactive steps to optimize cash flow Support and oversee the PO creation process to ensure seamless AP handling for freelancers, vendors, and third-party suppliers Manage complex production cost schedules, ensuring alignment between client funds and vendor payment obligations Support employees on expense reimbursement submissions, ensuring compliance with corporate policies Review and approve employee reimbursements for accuracy and policy adherence Review and approve new clients and vendor setups in Maconomy Cross-check financial data integrity across systems and documentation to uphold financial governance Support the sales team with financial data, including commission tracking and deal economics Lead continuous improvement initiatives across client finance processes to drive accuracy, scalability, and efficiency WHAT YOU'LL NEED Bachelor's degree in Finance, Accounting, Business, or related field 5+ years of experience of client finance, project accounting, or a similar role within an advertising, marketing, or creative agency environment Strong understanding of billing workflows, project financials, and revenue recognition Proficiency using ERP/finance systems (Maconomy experience preferred) Detail-oriented mindset with strong analytical and problem-solving capabilities Excellent communication and collaboration skills with the ability to partner cross-functionally ABOUT US Born in 2001, Code and Theory is a digital-first creative agency that sits at the center of creativity and technology. We pride ourselves on not only solving consumer and business problems, but also helping to establish new capabilities for our clients. With a global client roster of Fortune 100s and start-ups alike, we crave the hardest problems to solve. We have teams distributed across North America, South America, Europe, and Asia. The Code and Theory global network of agencies is growing and includes Kettle, Instrument, Left Field Labs, Create Group, Current, and TrueLogic. Striving never to be pigeonholed, we work across every major category: from tech to CPG, financial services to travel & hospitality, government and education to media and publishing. We value the collaboration with our client partners, including but not limited to Adidas, Amazon, Con Edison, Diageo, EY, J.P. Morgan Chase, Lenovo, Marriott, Mars, Microsoft, Thomson Reuters, and TikTok. The Code and Theory network is comprised of nearly 2,000 people with 50% engineers and 50% creative talent. We’re always on the lookout for smart, driven, and forward-thinking people to join our team. The target range of base compensation for this role is $80,000 - $90,000. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location.

Lead and develop automated testing strategies for complex software products, manage distributed teams, and ensure high-quality deliverables. | Extensive experience in test automation, proficiency in relevant programming languages, and leadership skills in managing diverse engineering teams. | Code and Theory is seeking a QE Manager with extensive expertise in test automation implementation preferably within professional services. As part of our quality engineering team, you will ensure the excellence of our product experiences and custom integrations. Collaborating with engineering, design, and product teams, you will be responsible for testing software solutions, data pipelines, backend services that address real-world challenges. Your role will involve leading our automation initiatives, analyzing application functionality, designing automated tests, and guaranteeing the delivery of high-quality software through robust automated testing procedures. You will build and nurture a culture of quality, implementing structures and processes to support automated testing across the organization. Leading complex technical programs spanning multiple projects for major accounts (Fortune 50/Fortune 100 companies), you will understand our client-partners' business needs and collaborate across disciplines to tailor technical solutions to support clients' KPIs and future-proof their organizations. You will manage multiple engineering teams to achieve these objectives. You are a passionate advocate for software quality, with a keen understanding of how to achieve high performance, security, compliance, and accessibility. You possess outstanding QE skills and a solid grasp of contemporary tools and methodologies, with a proven track record of building effective test automation frameworks and driving continuous improvement. WHAT YOU’LL DO Be a hands-on coach and mentor, guiding product teams to successfully test and deliver scalable, maintainable, and secure products to our customers Manage a geographically dispersed team (India, Manila, LatAm) of engineers, adhering to regional HR policies and processes Advocate for clean code, testing, process refinements, and continuous improvements Conduct rigorous testing of user-focused responsive web and mobile applications, backend systems and infrastructure that support these experiences Architect and implement robust automation frameworks, leveraging the latest tools, techniques and best practices Understand and define client requirements, driving strategic relationship development for the organization Develop strategies with focus on application testability with a high degree of test automation Use automation to track and analyze test results, working closely with engineers to isolate, reproduce, and correct defects Be actively involved in release cycles by contributing to scope planning, test effort estimation, and release sign-off through automated processes Manage a diverse, geographically dispersed team (India, Manila, LatAm) and promote a collaborative and inclusive environment WHAT YOU’LL NEED A strong shift-left testing mindset, proactively collaborating with developers, designers, and product managers to embed quality early in the development lifecycle. Strength in test design and test case development, testing methodologies, planning, and execution of stories in an agile environment. Proficiency in Java, JavaScript, TypeScript or Python, with a focus on test framework and automation script development Extensive experience in test automation, especially for responsive web, mobile, and custom applications. Hands-on experience with frameworks such as Playwright, Cypress, Selenium, Katalon, and Robot Framework. Experience with Ai product testing, tool usage to enhance test processes like test cases generation and script development is highly desirable. Solid experience with unit testing frameworks (Jest, Mocha, PHP Unit, JUnit), load testing tools (JMeter, Blazemeter, ab, siege), API testing tools (Restassured, Postman), and continuous integration tools (Jenkins, CircleCI, Travis, GitHub Actions)​ Passion for web accessibility and security, with knowledge of the latest WCAG 2.1 AA+ guidelines and standards, ensuring these aspects are automated in testing processes Compelling and clear communication skills, with the ability to explain the full possibilities of the tech stack/architecture and represent your team to internal and external audiences with differing levels of technical fluency Exposure to working and responding to RFP/RFI requirements for global customers, effort estimation, and scope prioritization through automated processes Product evangelism and deep curiosity about technology trends to optimize ways of working and toolsets Self-motivation and focus on achieving excellence as a team by building a culture of quality to grow and maintain the Quality Engineering Community ABOUT US Born in 2001, Code and Theory is a digital-first creative agency that sits at the center of creativity and technology. We pride ourselves on not only solving consumer and business problems, but also helping to establish new capabilities for our clients. With a global client roster of Fortune 100s and start-ups alike, we crave the hardest problems to solve. With a remote-first approach to our people, we have teams distributed across North America, South America, Europe, and Asia. The Code and Theory global network of agencies is growing and includes Kettle, Instrument, Left Field Labs, Current, and TrueLogic. Striving never to be pigeonholed, we work across every major category: from tech to CPG, financial services to travel & hospitality, government and education to media and publishing. We value the collaboration with our client partners, including but not limited to Adidas, Amazon, Con Edison, Diageo, EY, J.P. Morgan Chase, Lenovo, Marriott, Mars, Microsoft, Thomson Reuters, and TikTok. The Code and Theory network is comprised of nearly 2,000 people with 50% engineers and 50% creative talent. We’re always on the lookout for smart, driven, and forward-thinking people to join our team. The target range of base compensation for this role is $150,000-$185,000. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location.

Oversee project and program management, lead workflow transformation, and drive operational excellence at scale. | 15+ years in project management, operations, or delivery with proven experience in designing workflows and leading organizational change. | At Code and Theory, we thrive at the intersection of creativity and technology. We empower brands by driving seamless execution, transformative solutions, and delivering exceptional client experiences. Through a culture of invention, our teams turn ideas into impact—creating innovative, memorable experiences for clients and their audiences. Program Management is the engine that drives projects and programs forward at Code and Theory. As the cornerstone of our teams, PMs are the glue that binds cross-functional talents, orchestrating every project’s successful delivery. They plan, manage, lead, price, challenge, and innovate to ensure flawless execution while balancing client success with agency business outcomes. We’re looking for a senior operational leader to oversee Project & Program Management while leading a large-scale workflow transformation that enables teams to deliver exceptional work at scale. ABOUT THE ROLE This role combines executive-level Project & Program Management leadership with ownership of a major workflow implementation initiative. You will oversee an assigned PM group, ensuring delivery excellence, team health, and financial rigor, while also designing, implementing, and scaling workflows that improve how work moves across teams, disciplines, and clients. You’ll operate as a senior operational voice within the agency—partnering closely with Finance, Resource Management, discipline leaders, and client teams to drive clarity, efficiency, and sustainable growth. WHAT YOU’LL DO Lead workflow strategy and operational design at scale, owning operating models, delivery frameworks, and standards that improve how work flows from intake through completion across teams and disciplines Oversee an assigned Project & Program Management group, maintaining accountability for delivery excellence, portfolio health, risk management, and team sustainability Drive adoption and continuous improvement of workflows, partnering with discipline, client, and operations leaders to refine processes, tools, and ways of working as the organization scales Provide senior oversight of estimation, scope, and financial management, ensuring forecasting accuracy, budget integrity, and delivery plans align with workflow realities and business goals Serve as a senior escalation and change leader, diagnosing systemic issues, guiding mitigation strategies, and leading operational change in response to complexity, growth, or client needs Guide staffing, capacity planning, and resource strategy, partnering with Resource Management, Recruiting, and Finance to align skills, roles, and investments with demand Develop and enable PM leadership and teams, mentoring managers, leading training initiatives, and ensuring performance and growth plans support scalable operations Champion a culture of accountability, collaboration, and learning, strengthening morale while driving adoption of new workflows and operational practices Support agency leadership and new business, ensuring proposed workflows, staffing models, scopes, and budgets are realistic, scalable, and aligned to strategy WHAT YOU’LL NEED 15+ years of experience leading Project and Program Management, Operations, or Delivery in a scaled agency, consultancy, or product organization Proven experience designing and implementing workflows and operating models across multiple teams or disciplines Strong systems thinking with the ability to connect tools, process, people, and outcomes Deep expertise in estimation, financial management, and delivery governance Demonstrated success leading organizational change and driving adoption at scale Excellent communication, with strong client-facing and cross-functional leadership skills ABOUT US Born in 2001, Code and Theory is a digital-first creative agency that sits at the center of creativity and technology. We pride ourselves on not only solving consumer and business problems, but also helping to establish new capabilities for our clients. With a global client roster of Fortune 100s and start-ups alike, we crave the hardest problems to solve. We have teams distributed across North America, South America, Europe, and Asia. The Code and Theory global network of agencies is growing and includes Kettle, Instrument, Left Field Labs, Create Group, Current, and TrueLogic. Striving never to be pigeonholed, we work across every major category: from tech to CPG, financial services to travel & hospitality, government and education to media and publishing. We value the collaboration with our client partners, including but not limited to Adidas, Amazon, Con Edison, Diageo, EY, J.P. Morgan Chase, Lenovo, Marriott, Mars, Microsoft, Thomson Reuters, and TikTok. The Code and Theory network is comprised of nearly 2,000 people with 50% engineers and 50% creative talent. We’re always on the lookout for smart, driven, and forward-thinking people to join our team. The target range of base compensation for this role is $215,000 - $230,000. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location.

Design and scale a consulting as a service program including frameworks, playbooks, operational infrastructure, and governance to deliver measurable business outcomes and achieve significant revenue growth. | Senior program or engagement management experience in consulting or systems integration, expertise in agile methodologies, financial and stakeholder management, and ability to build scalable service delivery models. | The world's leading technology companies face an impossible choice: build expensive internal consulting teams or watch customers fail to adopt their solutions. Code and Theory's Consulting as a Service (CaaS) practice offers a third way - embedding our teams directly into partners like global SaaS providers and hyperscalers to guarantee customer success without the overhead. As Senior Program Manager, you'll scale this novel program from early traction to 8-figure ARR, building the frameworks, playbooks, and operational infrastructure while maintaining exceptional quality standards. This is a rare chance to architect an entirely new service category from the ground up, positioning Code and Theory as the premier partner for technology companies that need world-class consulting as a scalable service. WHAT YOU'LL DO • Design the foundational operating model for our CaaS practice across US and EMEA markets • Establish service delivery frameworks, engagement models, and success metrics for embedded consulting teams • Build the program infrastructure to support 11+ Engagement Managers delivering measurable value to enterprise clients • Create standardized playbooks and methodologies that ensure consistent outcomes across all engagements • Architect joint business plans with technology partners, defining success criteria, target accounts, and revenue models • Establish governance frameworks that maintain Code and Theory's consulting excellence while operating under partner brands • Design and implement partner enablement programs that position our consultants as extensions of their internal teams • Define and operationalize the metrics that matter: adoption velocity, utilization rates, time-to-value, and expansion revenue • Build reporting and analytics capabilities that demonstrate clear ROI to both partners and their customers • Establish the measurement frameworks that prove our consultants drive measurable business impact • Develop certification programs and competency frameworks across multiple technology stacks • Create knowledge management systems that capture and scale successful engagement patterns • Build quality assurance processes that maintain Big 4-level delivery standards • Scale CaaS operations across technology partners • Achieve target utilization rates and customer satisfaction scores • Generate qualified case studies demonstrating clear value realization • Build scalable frameworks ready for international expansion • Establish Code and Theory as the premier CaaS provider in the enterprise technology market • Create a new revenue stream projected to reach 8-figure annual recurring revenue • Position the company as an innovative leader in the consulting services evolution WHAT YOU'LL NEED • Experience as a program or engagement manager at a management consultancy or global systems integrator • Proven experience designing and implementing scalable service delivery models • Track record managing complex, multi-stakeholder programs with measurable business outcomes • Experience building program management offices and operational frameworks from the ground up • Expertise in agile delivery methodologies, change management, and process optimization • Financial acumen including P&L management, utilization modeling, and pricing strategy • Understanding of enterprise technology adoption challenges and customer success methodologies • Experience with B2B SaaS, digital transformation, or technology consulting preferred • Familiarity with modern collaboration and project management platforms • Exceptional stakeholder management across C-suite, partner organizations, and delivery teams • Proven ability to influence without authority in complex, matrixed environments • Executive communication skills with experience presenting to senior leadership and partner executives ABOUT US Born in 2001, Code and Theory is a digital-first creative agency that sits at the center of creativity and technology. We pride ourselves on not only solving consumer and business problems, but also helping to establish new capabilities for our clients. With a global client roster of Fortune 100s and start-ups alike, we crave the hardest problems to solve. We have teams distributed across North America, South America, Europe, and Asia. The Code and Theory global network of agencies is growing and includes Kettle, Instrument, Left Field Labs, Create Group, Mediacurrent, Rhythm, and TrueLogic. Striving never to be pigeonholed, we work across every major category: from tech to CPG, financial services to travel & hospitality, government and education to media and publishing. We value the collaboration with our client partners, including but not limited to Adidas, Amazon, Con Edison, Diageo, EY, J.P. Morgan Chase, Lenovo, Marriott, Mars, Microsoft, Thomson Reuters, and TikTok. The Code and Theory network is comprised of nearly 2,000 people with 50% engineers and 50% creative talent. We're always on the lookout for smart, driven, and forward-thinking people to join our team. The target range of base compensation for this role is $120,000 - $200,000. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location.