Code and Theory

Lead security, privacy, and compliance programs for SaaS products and client projects, managing audit readiness and privacy governance. | 8+ years progressive information security experience with ownership of SOC 2 and ISO 27001 programs and knowledge of global privacy regulations. | We are seeking an Associate Director, Security & Compliance to lead security, privacy, and compliance for our SaaS products and the client projects we deliver as an agency. You will own this capability end to end, from new business through implementation, certification, and ongoing monitoring. This role is central to how we win and deliver projects, protect client and company data, and earn trust through clear, high quality security and privacy practices. You will be responsible for audit readiness, ensuring applicable privacy requirements are met, and establishing the standards, processes, and tooling needed to run an effective security and privacy program. The Machine is Stagwell’s AI orchestration platform powering creative and strategic work across the Stagwell network. It unites data, AI, and human insight to help marketers collaborate better, produce more effective work, and act faster. The Machine team operates at the intersection of product, engineering, design, and strategy, building tools that make agencies and brands smarter. WHAT YOU’LL DO * Lead our security program across SaaS products and client projects, setting strategy, priorities, and measurable outcomes * Lead SOC 2 Type II, ISO 27001, and ISO 42001 readiness and ongoing compliance, including control design, evidence processes, and auditor coordination. Own ISMS and AI governance documentation and oversight * Lead privacy governance and operational practices, ensuring compliance with applicable requirements including HIPAA, GDPR, and CCPA/CPRA, and addressing data handling, contractual privacy terms, and privacy by design expectations * Partner with delivery teams to embed security and privacy into how we build, with clear expectations, practical review gates, and patterns for common risks (identity, access, data handling, multi-tenancy, logging, and auditability) * Establish a repeatable client engagement security plan for client work (environment segregation, access provisioning and deprovisioning, client data handling, incident coordination, and delivery requirements) * Lead vendor security reviews, including due diligence for critical providers, remediation tracking, and ongoing monitoring * Support customer assurance efforts including security questionnaires, RFPs, client security reviews, and maintaining trust artifacts and standard responses * Maintain an incident response program (playbooks, escalation, exercises) and drive post incident improvements * Build a security and privacy culture through clear guidance, lightweight training, and day to day partnership with teams WHAT YOU’LL NEED * 8+ years of progressive experience in information security, including leadership in SaaS and/or professional services environments * Strong understanding of modern application and cloud security fundamentals (identity and access, encryption and key management, logging and monitoring, vulnerability management) * Demonstrated ownership of SOC 2 Type II and ISO 27001 programs from readiness through steady state operations * Strong working knowledge of privacy requirements and practices, including HIPAA, GDPR, and CCPA/CPRA, and experience operationalizing privacy controls in product and client delivery contexts * Experience building security and privacy processes that work in real delivery environments * Clear communication skills, able to represent security and privacy with internal teams, auditors, and client stakeholders with differing levels of technical fluency * Comfort operating across a geographically dispersed organization and coordinating work across time zones NICE TO HAVES * Experience in an agency or consulting environment supporting multiple client projects in parallel * Experience supporting AI-enabled products and data flows, including model and data risk considerations and familiarity with ISO 42001 * Expertise in at least one major cloud platform (GCP, AWS, or Azure) and common SaaS security patterns * Experience with security monitoring, incident response, and vulnerability management programs in production environments * Experience with GRC/compliance automation platforms such as Vanta (Drata, SecureFrame) * Hands-on experience with security tooling across CI/CD, cloud infrastructure, vulnerability scanning, and logging and monitoring workflows * Relevant security and/or privacy certifications such as CISSP, CISM, CCSP, CIPP, CIPT ABOUT US Born in 2001, Code and Theory is a digital-first creative agency that sits at the center of creativity and technology. We pride ourselves on not only solving consumer and business problems, but also helping to establish new capabilities for our clients. With a global client roster of Fortune 100s and start-ups alike, we crave the hardest problems to solve. With a remote-first approach to our people, we have teams distributed across North America, South America, Europe, and Asia. The Code and Theory global network of agencies is growing and includes Kettle, Instrument, Left Field Labs, Mediacurrent, Rhythm, and TrueLogic. Striving never to be pigeonholed, we work across every major category: from tech to CPG, financial services to travel & hospitality, government and education to media and publishing. We value the collaboration with our client partners, including but not limited to Adidas, Amazon, Con Edison, Diageo, EY, J.P. Morgan Chase, Lenovo, Marriott, Mars, Microsoft, Thomson Reuters, and TikTok. The Code and Theory network comprises nearly 2,000 people with 50% engineers and 50% creative talent. We’re always on the lookout for smart, driven, and forward-thinking people to join our team. The target range of base compensation for this role is $140,000 - $175,000. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location.

Lead enterprise sales engagements for complex digital transformation programs and manage long-cycle pursuits with executive stakeholders. | 10+ years selling complex professional services with proven ability to close $2M+ deals and build C-suite relationships. | Code and Theory is seeking an enterprise sales leader to drive complex, transformational engagements across systems integration, AI-enabled solutions, and multi-practice digital transformation programs. This role owns origination and pursuit strategy for high-value opportunities ($2M+), building C-suite relationships and partnering with platforms like Adobe to deliver enterprise-scale outcomes. You’ll lead long-cycle pursuits end-to-end—aligning stakeholders, orchestrating cross-disciplinary pitch teams, and serving as an executive sponsor when needed—while helping elevate Code and Theory’s market presence through thought leadership. WHAT YOU'LL DO Drive enterprise sales engagements focused on systems integration, AI-enabled solutions, and large-scale digital transformation programs Originate and lead pursuit of $2M+ opportunities through proactive prospecting, partner collaboration (e.g., Adobe and other tech platforms), and executive relationship building Shape deal strategy across complex buying committees, navigating long sales cycles with multiple stakeholders and decision makers Orchestrate proposal development and pitches across practices (strategy, experience, creative, engineering, data, and delivery), ensuring cohesive storytelling and a winning approach Serve as executive sponsor on strategic client engagements as needed to ensure senior alignment and momentum Represent Code and Theory in the market by producing thought leadership (articles, speaking engagements, webinars) on enterprise transformation topics Operate with autonomy in a fast-changing environment—bringing a strategic, entrepreneurial mindset to build pipeline, influence outcomes, and drive growth WHAT YOU'LL NEED 10+ years of experience selling complex professional services (digital transformation, systems integration, technology/experience consulting, or adjacent) across multiple verticals Demonstrated track record of closing enterprise deals, including $2M+ engagements, with strong deal discipline and forecast ownership Executive presence with the ability to build trust with C-suite stakeholders and shape agendas tied to transformational business outcomes Proven ability to lead complex pursuits end-to-end—aligning internal teams, partners, and client stakeholders across extended sales cycles Comfort operating in ambiguity with a self-starter mentality, strategic judgment, and entrepreneurial drive Experience collaborating with technology partners/ecosystems (Adobe experience a plus) to co-create opportunities and strengthen credibility Deep vertical expertise is a plus (in addition to broad enterprise selling experience) ABOUT US Born in 2001, Code and Theory is a digital-first creative agency that sits at the center of creativity and technology. We pride ourselves on not only solving consumer and business problems, but also helping to establish new capabilities for our clients. With a global client roster of Fortune 100s and start-ups alike, we crave the hardest problems to solve. We have teams distributed across North America, South America, Europe, and Asia. The Code and Theory global network of agencies is growing and includes Kettle, Instrument, Left Field Labs, Create Group, Current, and TrueLogic. Striving never to be pigeonholed, we work across every major category: from tech to CPG, financial services to travel & hospitality, government and education to media and publishing. We value the collaboration with our client partners, including but not limited to Adidas, Amazon, Con Edison, Diageo, EY, J.P. Morgan Chase, Lenovo, Marriott, Mars, Microsoft, Thomson Reuters, and TikTok. The Code and Theory network is comprised of nearly 2,000 people with 50% engineers and 50% creative talent. We’re always on the lookout for smart, driven, and forward-thinking people to join our team. The base compensation range for this role is $170,000 – $200,000 and spans multiple levels. We're open to hiring at the level that best matches the right candidate's experience. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, budget, and location.

Lead AI transformation initiatives embedding AI solutions into enterprise workflows and managing cross-functional teams to deliver measurable business outcomes. | Significant experience in business consulting, digital strategy, AI application, Adobe ecosystem, and agile software development with strong change leadership skills. | We are looking for a Director, AI Transformation to join our growing AI consulting practice. AI Engagement Managers are forward-deployed, hands-on consultants who work with our AI technology partners to deliver consultative services that maximize value realization from Generative AI investments. Embedded within our enterprise clients, they drive seamless execution of AI transformation initiatives, ensuring clients achieve measurable business outcomes through workflow automation and content supply chain innovation. Working directly with forward-deployed engineers and client teams, AI Engagement Managers own tactical delivery coordination—from scrum ceremonies and documentation to enablement rollouts and adoption support. Their expertise in agile methodologies, content operations, and AI-enabled workflows ensure our technology partnerships deliver exceptional client value and accelerate Code and Theory's leadership in applied AI transformation. WHAT YOU’LL DO Anticipate the evolution of the GenAI-powered Content Supply Chain; design and prototype innovative workflows that leverage AI agents and automated orchestration to solve for scale where human-only resources cannot Move beyond technical implementation to own product and business outcomes, anchoring all engagements in a value-realization framework with clear, accountable KPIs and ROI narratives for C-suite stakeholders Partner with executive-level creative operations and brand leaders to identify high-impact opportunities for AI integration, re-architecting end-to-end workflows from ideation to automated distribution Lead an "AI-first" experimentation mindset, spinning up minimum-viable proofs of concept (POCs) in days and iterating rapidly to prove the "art of the possible" to enterprise clients Lead high-performing "Engagement Pods"—comprised of AI engineers, architects, and strategists—to deliver complex digital transformations within an Agile framework Design and facilitate strategic workshops and enablement programs that drive organizational change, ensuring high adoption rates of Generative AI solutions across global enterprise teams Design scalable frameworks that integrate Adobe’s GenAI technologies (Firefly Services, GenStudio) and third-party models into existing client technology ecosystems (DAM, CMS, Workfront) Oversee the "last mile" of implementation, ensuring AI models and APIs are translated into usable, integrated systems that meet rigorous brand compliance and quality standards Manage the operational health of accounts, utilizing tools like Jira and Workfront to maintain a transparent use-case backlog, risk mitigation strategies, and sprint adherence Synthesize technical milestones and adoption metrics into executive-level dashboards and narratives that maintain momentum for long-term GenAI transformation efforts WHAT YOU’LL NEED Significant experience in business consulting, digital strategy, or agile software development, with a proven track record of applying AI and automation to complex enterprise workflows (Content Supply Chain, Marketing Ops) tied to measurable KPIs Deep expertise in the Adobe ecosystem (Creative Cloud, Firefly Services, GenStudio) and modern marketing technologies (DAM, CMS, CDP), with a focus on workflow automation, orchestration, and "vibecoding" A hands-on builder’s mindset with a portfolio demonstrating rapid prototyping, experimentation, or node-based workflow building (e.g., n8n, Comfy, Cursor, v0, Lovable, Claude Code) Exceptional change leadership and stakeholder management skills, with the ability to navigate complex organizational dynamics and drive consensus among diverse enterprise teams and implementation partners Commanding knowledge of Agile Scrum methodologies and collaborative tools (Jira, Miro, Confluence) Ability and willingness to travel within the US (10–20%) ABOUT US Born in 2001, Code and Theory is a digital-first creative agency that sits at the center of creativity and technology. We pride ourselves on not only solving consumer and business problems, but also helping to establish new capabilities for our clients. With a global client roster of Fortune 100s and start-ups alike, we crave the hardest problems to solve. We have teams distributed across North America, South America, Europe, and Asia. The Code and Theory global network of agencies is growing and includes Kettle, Instrument, Left Field Labs, Create Group, Current, and TrueLogic. Striving never to be pigeonholed, we work across every major category: from tech to CPG, financial services to travel & hospitality, government and education to media and publishing. We value the collaboration with our client partners, including but not limited to Adidas, Amazon, Con Edison, Diageo, EY, J.P. Morgan Chase, Lenovo, Marriott, Mars, Microsoft, Thomson Reuters, and TikTok. The Code and Theory network is comprised of nearly 2,000 people with 50% engineers and 50% creative talent. We’re always on the lookout for smart, driven, and forward-thinking people to join our team. The target range of base compensation for this role is $165,000 - 190,000. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location.

Lead front-end architecture and development for enterprise AEM Sites and Edge implementations, establish UI governance, and drive AI-assisted development workflows. | Expert-level modern front-end technologies, deep AEM architecture expertise including ClientLibs and Edge Delivery Services, and experience with AI-powered development tools and enterprise design systems. | We are seeking an experienced AEM Front-End Lead Developer to architect, lead, and deliver modern, scalable, and high-performance digital experiences using Adobe Experience Manager (AEM Sites & Edge). The ideal candidate will lead UI engineering initiatives, establish enterprise front-end standards, and drive implementation of responsive and personalized web experiences aligned with brand guidelines and accessibility standards. This role requires deep expertise in AEM front-end architecture, ClientLibs, Edge Delivery Services, enterprise design systems, cloud deployments, and AI-assisted development workflows using Cursor, GenAI coding assistants, and modern developer tooling. Our engineers are AI native and engage in and advance the state of the art in the practice of software development with AI. WHAT YOU'LL DO Lead front-end architecture and development for enterprise AEM Sites and Edge implementations. Design and develop scalable AEM front-end components using HTL (Sightly), React, Angular,JavaScript, and TypeScript Define reusable UI frameworks, enterprise design systems, component libraries, and front-end governance standards Implement and maintain enterprise brand guidelines across websites, landing pages, microsites, and digital campaigns Architect and manage scalable AEM Client Libraries (ClientLibs) including categories, embeds, dependencies, and proxy configurations Drive adoption of AI-assisted development workflows using Cursor IDE, GenAI coding assistants, and automated UI code-generation tools Lead implementation of Content Fragments, Experience Fragments, Edge Delivery Services, and headless CMS architectures Collaborate with AEM backend developers for Sling Models, GraphQL APIs, REST APIs, and headless content delivery Optimize Core Web Vitals, Lighthouse scores, accessibility compliance (WCAG), and overall front-end performance Mentor development teams through code reviews, architecture discussions, UI governance, and best-practice enforcement Collaborate with UX/UI teams to ensure pixel-perfect implementation of Figma, Adobe XD, or Sketch designs Troubleshoot complex issues related to ClientLibs, caching, CDN behavior, Edge delivery, browser compatibility, and responsive rendering WHAT YOU'LL NEED Expert-level knowledge of HTML5, CSS3, JavaScript, TypeScript Strong experience with React, Angular or SPA architecture within AEM Expertise in responsive web design, mobile-first development, and modern CSS techniques Strong experience with HTL (Sightly), Sling Models, AEM Client Libraries (ClientLibs), and AEM Core Components Deep understanding of AEM Sites, Edge Delivery Services, Content Fragments, and Experience Fragments Experience integrating front-end applications with RESTful APIs and GraphQL APIs Strong expertise in Bootstrap, Tailwind CSS, Material UI, Foundation, or similar CSS frameworks Experience implementing enterprise design systems and reusable component libraries Knowledge of CSS methodologies such as BEM, OOCSS, SMACSS, or Atomic Design Experience translating Figma, Adobe XD, Sketch, or Storybook assets into reusable UI components Strong understanding of Core Web Vitals, Lighthouse optimization, lazy loading, caching, critical CSS, and image optimization Expertise in WCAG accessibility standards and cross-browser compatibility testing Experience using Cursor IDE, GitHub Copilot, GenAI coding assistants, or AI-powered development workflows NICE TO HAVE Experience with AEM SPA Editor and micro-frontend architectures Familiarity with Adobe Experience Platform (AEP), Workfront, and Adobe Journey Optimizer Knowledge of headless commerce integrations and omnichannel delivery Basic understanding of AEM backend architecture (OSGi, Sling, JCR) ABOUT US Born in 2001, Code and Theory is a digital-first creative agency that sits at the center of creativity and technology. We pride ourselves on not only solving consumer and business problems, but also helping to establish new capabilities for our clients. With a global client roster of Fortune 100s and start-ups alike, we crave the hardest problems to solve. We have teams distributed across North America, South America, Europe, and Asia. The Code and Theory global network of agencies is growing and includes Kettle, Instrument, Left Field Labs, Create Group, Current, and TrueLogic. Striving never to be pigeonholed, we work across every major category: from tech to CPG, financial services to travel & hospitality, government and education to media and publishing. We value the collaboration with our client partners, including but not limited to Adidas, Amazon, Con Edison, Diageo, EY, J.P. Morgan Chase, Lenovo, Marriott, Mars, Microsoft, Thomson Reuters, and TikTok. The Code and Theory network is comprised of nearly 2,000 people with 50% engineers and 50% creative talent. We’re always on the lookout for smart, driven, and forward-thinking people to join our team. The base compensation range for this role is $120,000 – $170,000 and spans multiple levels. We're open to hiring at the level that best matches the right candidate's experience. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, budget, and location.

Design and build operational workflows and automations to improve agency systems and decision-making. | 5-8 years experience in operations, product, or systems with strong problem-solving, stakeholder management, automation skills, and operational systems fluency. | This role sits inside the Operations Strategy & Business Intelligence function at Code and Theory, a Stagwell company. The team owns the systems, data, and workflows that run the agency — project management, financials, CRM, HR infrastructure — and the BI layer that connects all of it into something leadership can use to make forward-looking decisions. Beyond systems, the team is operationalizing Progressive Delivery across the agency, embedding a suite of internal AI accelerators into how projects are scoped and delivered, and building the automation layer that eliminates manual handoffs across finance, resourcing, and contracts. We are hiring someone who can do two things well: understand a messy operational problem deeply enough to design a solution, and then build it. That means gathering requirements from stakeholders across Finance, Delivery, Resourcing, HR, and Technology; synthesizing what you hear into a clear plan; and executing against it using automation, agentic tooling, and structured process design. This is a 60% execution role. You will ship things. The Ops Strategy & BI function at Code and Theory is a small team with a wide mandate. We sit at the intersection of people, process and technology, and our work directly shapes how the agency runs and how leadership makes decisions. The team is early in its maturity, which means you will have real influence over how systems get built and how the function evolves. You will work directly with the Head of Ops Strategy & BI and have regular exposure to Finance, Delivery, Resourcing and executive leadership. WHAT YOU'LL DO Own requirements gathering and workflow design across the agency's operational stack, including project management, financial, CRM, HR, and data infrastructure systems Map where manual steps, data handoffs, and system gaps create risk or overhead, and design solutions that address the root cause rather than the symptoms Partner with Finance, Resourcing, Delivery, HR, and Technology leads to translate operational pain into structured problem statements and scoped plans Design and build agentic workflows and automations using tools including Claude, n8n, Airtable, Python scripting, and AI-native tooling Develop and maintain integrations across internal platforms, reducing manual data relay and reporting overhead across finance, HR, delivery, and pipeline functions to support the goal of eliminating manual steps entirely, not just reducing them Build lightweight internal agents that surface anomalies, generate narrative summaries, and flag risks from financial, project, and operational data Contribute to the AI accelerator portfolio: support scoping, testing, and rollout of internal tools Support development of a centralized data lake and BI layer that ingests from project management, financial, CRM, and HR systems into a single source of truth Translate stakeholder reporting needs into clean data requirements, a shared data dictionary, and scalable dashboard logic for Finance, Resourcing, and Delivery Contribute to forward-looking operational intelligence: capacity forecasts, margin signals, delivery health, and pipeline trends that inform decisions before they are made, not after Support Ops Strat & BI leadership in the initial building of business cases for operational investments: define the problem, size the opportunity, and make the ROI argument with precision Communicate plans and progress to stakeholders across levels, from Delivery to Finance, Ops, and executive leadership Produce clear documentation, process decks, and implementation briefs that hold up under scrutiny and do not require a meeting to explain WHAT YOU'LL NEED 5 to 8 years of experience spanning operations, product, or systems work in a professional services, agency, or technology environment Strong operational problem-solving instinct: you can walk into a broken workflow, understand what is actually wrong, and design a fix that addresses root cause rather than symptoms Demonstrated ability to gather requirements from stakeholders across different functions, synthesize competing inputs, and turn ambiguity into a scoped plan without losing momentum Hands-on experience building agentic workflows or automations; comfort with at least one automation platform and basic scripting (Python and/or JavaScript) is expected Enough fluency with operational systems to ramp quickly on new tools; you do not need a certification in any of them, you need the judgment to know what a system should be doing and the ability to figure out why it is not Comfort working across a wide surface area without losing track of priority; you triage well and do not wait to be told what matters Strong business case instinct: you understand ROI framing, push back on unsourced assumptions, and can write a one-pager that earns a decision Clear, concise communicator in writing. You do not over-document. You do not under-explain. Experience working with global teams across multiple time zones Experience working with commonly used project management platforms such as Adobe Workfront, Smartsheet, Airtable, and Atlassian’s suite of products (including Jira and Confluence) Experience with Agile principles and values, and frameworks including Scrum and Kanban to deliver a project Practical experience designing and deploying agentic pipelines or AI-assisted workflows in an operational context Familiarity with prompt engineering and model behavior sufficient to build reliable internal tooling without engineering support Understanding of the difference between automation that runs reliably at scale and a proof-of-concept that works once Awareness of data governance and privacy considerations when using AI tools against internal or client data ABOUT US Born in 2001, Code and Theory is a digital-first creative agency that sits at the center of creativity and technology. We pride ourselves on not only solving consumer and business problems, but also helping to establish new capabilities for our clients. With a global client roster of Fortune 100s and start-ups alike, we crave the hardest problems to solve. We have teams distributed across North America, South America, Europe, and Asia. The Code and Theory global network of agencies is growing and includes Kettle, Instrument, Left Field Labs, Create Group, Current, and TrueLogic. Striving never to be pigeonholed, we work across every major category: from tech to CPG, financial services to travel & hospitality, government and education to media and publishing. We value the collaboration with our client partners, including but not limited to Adidas, Amazon, Con Edison, Diageo, EY, J.P. Morgan Chase, Lenovo, Marriott, Mars, Microsoft, Thomson Reuters, and TikTok. The Code and Theory network is comprised of nearly 2,000 people with 50% engineers and 50% creative talent. We’re always on the lookout for smart, driven, and forward-thinking people to join our team. The base compensation range for this role is $100,000 – $150,000 and spans multiple levels. We're open to hiring at the level that best matches the right candidate's experience. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, budget, and location.

Oversee multiple client projects, mentor project managers, and ensure delivery excellence and client satisfaction. | 10+ years program management experience with strong leadership, technical acumen, and ability to manage complex client engagements. | As a Program Director, you will be client-aligned and responsible for overseeing a portfolio of projects at Code and Theory. You will coach and mentor a team of project/program managers, ensuring delivery excellence, client satisfaction, and opportunity for business growth. Your leadership will drive the vision and strategic goals of the Delivery department. A great Program Director is both strategic and hands-on: you establish best practices, optimize workflows, build scalable processes, and have a pulse on individual project health. You are a strong leader who will mentor and empower producers at every level, foster cross-discipline collaboration and respect, and maintain strong relationships with clients, team members, and vendors. Ultimately, you balance strategic and creative ambition with fiscal responsibility, ensuring Code and Theory delivers innovative, high-quality work efficiently and profitably. WHAT YOU’LL DO Oversee all production activities across a large client and/or several clients, building agility, rigor, and precision into execution. Delivery expertise across a variety of product focused engagements: website, native applications, PWAs, systems integration, etc. Establish and maintain executive-level client relationships, ensuring alignment with strategic objectives and effectively navigate complex conversations related to scope, alignment, and team performance Lead and own the outcomes of organized and managed projects and client work, ensure the team is on track throughout engagements Own scoping, team oversight, financial performance, and business development efforts, ensuring alignment between client success and agency outcomes WHAT YOU’LL NEED 10+ years of program management experience Passion for empowering your team to deliver innovative solutions Curiosity about how technology and creativity can drive business transformation Ownership of production strategy and operational excellence Humility in leadership and promoting a culture of continuous learning and accountability An understanding of different project management methodologies with the ability to apply, or adapt, your approach to meet client needs and deliver successful outcomes Strong technical acumen to drive work forward in partnership with cross-discipline leads, and have the ability to translate technical complexity into a clear and actionable delivery plans Exceptional interpersonal skills, including clear communication, emotional intelligence, and the ability to influence and align diverse stakeholders, both internal teams and clients ABOUT US Born in 2001, Code and Theory is a digital-first creative agency that sits at the center of creativity and technology. We pride ourselves on not only solving consumer and business problems, but also helping to establish new capabilities for our clients. With a global client roster of Fortune 100s and start-ups alike, we crave the hardest problems to solve. We have teams distributed across North America, South America, Europe, and Asia. The Code and Theory global network of agencies is growing and includes Kettle, Instrument, Left Field Labs, Create Group, Current, and TrueLogic. Striving never to be pigeonholed, we work across every major category: from tech to CPG, financial services to travel & hospitality, government and education to media and publishing. We value the collaboration with our client partners, including but not limited to Adidas, Amazon, Con Edison, Diageo, EY, J.P. Morgan Chase, Lenovo, Marriott, Mars, Microsoft, Thomson Reuters, and TikTok. The Code and Theory network is comprised of nearly 2,000 people with 50% engineers and 50% creative talent. We’re always on the lookout for smart, driven, and forward-thinking people to join our team. The target range of base compensation for this role is $160,000 - $185,000. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location.

Manage and improve the new hire onboarding journey and support operational processes across the People function. | Experience in people operations or related field, strong project management skills, comfort with HRIS and onboarding tools, and excellent communication. | We're looking for an Employee Experience & Operations Manager who thrives at the intersection of people, process, and culture. This role owns the full new hire journey - from the moment a candidate signs their offer letter through their first four weeks on the job - ensuring every person who joins our team feels welcomed, supported, and set up for success from day one. You'll be the connective tissue between new hires, their managers, mentors, and the broader People team - a thoughtful guide who knows how to coordinate moving parts with both precision and warmth. Beyond onboarding, you'll be a key operational resource for the organization, helping us run smoothly through process improvements, audits, and cross-functional projects. WHAT YOU'LL DO Own the end-to-end new hire journey from offer acceptance through the first 1–4 weeks, serving as the primary point of contact and advocate for each incoming team member Design and continuously improve a structured, thoughtful onboarding program that balances logistics, culture, and role readiness Partner closely with hiring managers and mentors before each start date to ensure they have a clear plan, the right resources, and the support they need to welcome and ramp their new hire effectively Plan, facilitate, and iterate on new hire orientation sessions — making them engaging, informative, and reflective of our company values Proactively identify and resolve any friction points in the onboarding experience, from access and tooling to introductions and first-week programming Collaborate with senior HR leads to build and maintain onboarding automations that streamline logistics — from pre-boarding communications to equipment and systems setup Help develop and manage an onboarding dashboard that gives the People team, managers, and leadership real-time visibility into new hire progress and completion Handle centralized operations requests and needs across the People function, serving as a reliable resource for the team's day-to-day operational questions Support periodic audits of HR processes and data, ensuring accuracy and compliance Partner with Business Operations and other cross-functional teams on special projects as needed, bringing a people-first lens to operational challenges WHAT YOU'LL NEED Experience in People Operations, Coordination Employee Experience, or a closely related field Strong project management instincts - you can juggle multiple new hire start dates, stakeholder needs, and operational tasks without dropping the ball Experience working with HRIS platforms, onboarding tools, or workflow automation Comfort with data and reporting -you can build a dashboard, track completion rates, and surface insights that drive decisions Excellent communicator who can adapt your style whether you're guiding a nervous new hire, coaching a manager, or presenting to leadership A genuine love for the "operations" side of people work -the systems, the processes, and the details that make everything run Warmth, reliability, and good judgment -people trust you because you follow through ABOUT US Born in 2001, Code and Theory is a digital-first creative agency that sits at the center of creativity and technology. We pride ourselves on not only solving consumer and business problems, but also helping to establish new capabilities for our clients. With a global client roster of Fortune 100s and start-ups alike, we crave the hardest problems to solve. We have teams distributed across North America, South America, Europe, and Asia. The Code and Theory global network of agencies is growing and includes Kettle, Instrument, Left Field Labs, Create Group, Current, and TrueLogic. Striving never to be pigeonholed, we work across every major category: from tech to CPG, financial services to travel & hospitality, government and education to media and publishing. We value the collaboration with our client partners, including but not limited to Adidas, Amazon, Con Edison, Diageo, EY, J.P. Morgan Chase, Lenovo, Marriott, Mars, Microsoft, Thomson Reuters, and TikTok. The Code and Theory network is comprised of nearly 2,000 people with 50% engineers and 50% creative talent. We’re always on the lookout for smart, driven, and forward-thinking people to join our team. The target range of base compensation for this role is $75,000 - $85,000. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location.

Lead end-to-end implementation of Adobe Experience Cloud projects ensuring timely delivery and stakeholder alignment. | Requires strong Adobe Experience Cloud expertise, agency experience, Agile methodologies knowledge, and excellent stakeholder communication skills. | At Code and Theory, we thrive at the intersection of creativity and technology. We empower brands by driving seamless execution, transformative solutions, and delivering exceptional client experiences. Through a culture of invention, our teams turn ideas into impact—creating innovative, memorable experiences for clients and their audiences. Delivery is the engine that drives projects forward at Code and Theory. As the cornerstone of our teams, Senior Project Managers are the glue that binds cross-functional talents, orchestrating every project’s successful delivery. They plan, manage, lead, price, challenge, and innovate to ensure flawless execution while balancing client success with agency business outcomes. We are seeking a Senior Project Manager with expertise in Adobe Experience Cloud solutions, including AEM, AEP, Workfront, Analytics, and Target. The ideal candidate will be responsible for leading project execution, managing cross-functional teams, and ensuring the timely delivery of Adobe solutions. This role requires strong project management skills, stakeholder engagement, and a deep understanding of marketing technology to drive digital transformation initiatives. WHAT YOU'LL DO Oversee the end-to-end implementation of Adobe Experience Cloud solutions, ensuring projects are delivered on time, within scope, and budget Define project plans, schedules, and milestones, ensuring alignment with business objectives Act as the primary liaison between clients, stakeholders, development teams, and Adobe consultants Manage and mitigate project risks, dependencies, and constraints to ensure smooth execution Track project progress, report key performance indicators (KPIs), and communicate updates to stakeholders Work closely with product owners, business analysts, and technical teams to translate business requirements into actionable project deliverables Oversee resource allocation and team coordination to optimize project efficiency Facilitate Agile ceremonies, including sprint planning, daily stand-ups, retrospectives, and backlog grooming Ensure compliance with best practices, governance policies, and industry regulations (GDPR, CCPA) WHAT YOU'LL NEED Strong expertise in Managing Adobe Experience Cloud projects, including AEM, AEP (CDP, CJA), Workfront, Adobe Analytics, and Adobe Target Proven expertise in delivering MarTech, CMS, and data-driven marketing solutions for enterprise clients Prior agency/services experience Proven experience managing a team across different timezones Deep understanding of Agile, Scrum, and Waterfall project management methodologies Excellent stakeholder management and communication skills to collaborate across business and technical teams Hands-on experience with JIRA, Confluence, Microsoft Project, or similar project management tools Strong ability to prioritize tasks, manage risks, and drive cross-functional teams toward successful project delivery Experience managing project budgets and optimizing resource allocation NICE TO HAVE Bachelor’s or Master’s degree in Business, Marketing, Computer Science, or a related field PMP, PRINCE2, CSM, or SAFe Agile certifications preferred Adobe Experience Cloud certifications (AEM, AEP, Workfront, Analytics, Target) are a plus ABOUT US Born in 2001, Code and Theory is a digital-first creative agency that sits at the center of creativity and technology. We pride ourselves on not only solving consumer and business problems, but also helping to establish new capabilities for our clients. With a global client roster of Fortune 100s and start-ups alike, we crave the hardest problems to solve. We have teams distributed across North America, South America, Europe, and Asia. The Code and Theory global network of agencies is growing and includes Kettle, Instrument, Left Field Labs, Create Group, Current, and TrueLogic. Striving never to be pigeonholed, we work across every major category: from tech to CPG, financial services to travel & hospitality, government and education to media and publishing. We value the collaboration with our client partners, including but not limited to Adidas, Amazon, Con Edison, Diageo, EY, J.P. Morgan Chase, Lenovo, Marriott, Mars, Microsoft, Thomson Reuters, and TikTok. The Code and Theory network is comprised of nearly 2,000 people with 50% engineers and 50% creative talent. We’re always on the lookout for smart, driven, and forward-thinking people to join our team. The base compensation range for this role is $100,000 – $140,000 and spans multiple levels. We're open to hiring at the level that best matches the right candidate's experience. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, budget, and location.

Design and scale a consulting as a service program including frameworks, playbooks, operational infrastructure, and governance to deliver measurable business outcomes and achieve significant revenue growth. | Senior program or engagement management experience in consulting or systems integration, expertise in agile methodologies, financial and stakeholder management, and ability to build scalable service delivery models. | The world's leading technology companies face an impossible choice: build expensive internal consulting teams or watch customers fail to adopt their solutions. Code and Theory's Consulting as a Service (CaaS) practice offers a third way - embedding our teams directly into partners like global SaaS providers and hyperscalers to guarantee customer success without the overhead. As Senior Program Manager, you'll scale this novel program from early traction to 8-figure ARR, building the frameworks, playbooks, and operational infrastructure while maintaining exceptional quality standards. This is a rare chance to architect an entirely new service category from the ground up, positioning Code and Theory as the premier partner for technology companies that need world-class consulting as a scalable service. WHAT YOU'LL DO • Design the foundational operating model for our CaaS practice across US and EMEA markets • Establish service delivery frameworks, engagement models, and success metrics for embedded consulting teams • Build the program infrastructure to support 11+ Engagement Managers delivering measurable value to enterprise clients • Create standardized playbooks and methodologies that ensure consistent outcomes across all engagements • Architect joint business plans with technology partners, defining success criteria, target accounts, and revenue models • Establish governance frameworks that maintain Code and Theory's consulting excellence while operating under partner brands • Design and implement partner enablement programs that position our consultants as extensions of their internal teams • Define and operationalize the metrics that matter: adoption velocity, utilization rates, time-to-value, and expansion revenue • Build reporting and analytics capabilities that demonstrate clear ROI to both partners and their customers • Establish the measurement frameworks that prove our consultants drive measurable business impact • Develop certification programs and competency frameworks across multiple technology stacks • Create knowledge management systems that capture and scale successful engagement patterns • Build quality assurance processes that maintain Big 4-level delivery standards • Scale CaaS operations across technology partners • Achieve target utilization rates and customer satisfaction scores • Generate qualified case studies demonstrating clear value realization • Build scalable frameworks ready for international expansion • Establish Code and Theory as the premier CaaS provider in the enterprise technology market • Create a new revenue stream projected to reach 8-figure annual recurring revenue • Position the company as an innovative leader in the consulting services evolution WHAT YOU'LL NEED • Experience as a program or engagement manager at a management consultancy or global systems integrator • Proven experience designing and implementing scalable service delivery models • Track record managing complex, multi-stakeholder programs with measurable business outcomes • Experience building program management offices and operational frameworks from the ground up • Expertise in agile delivery methodologies, change management, and process optimization • Financial acumen including P&L management, utilization modeling, and pricing strategy • Understanding of enterprise technology adoption challenges and customer success methodologies • Experience with B2B SaaS, digital transformation, or technology consulting preferred • Familiarity with modern collaboration and project management platforms • Exceptional stakeholder management across C-suite, partner organizations, and delivery teams • Proven ability to influence without authority in complex, matrixed environments • Executive communication skills with experience presenting to senior leadership and partner executives ABOUT US Born in 2001, Code and Theory is a digital-first creative agency that sits at the center of creativity and technology. We pride ourselves on not only solving consumer and business problems, but also helping to establish new capabilities for our clients. With a global client roster of Fortune 100s and start-ups alike, we crave the hardest problems to solve. We have teams distributed across North America, South America, Europe, and Asia. The Code and Theory global network of agencies is growing and includes Kettle, Instrument, Left Field Labs, Create Group, Mediacurrent, Rhythm, and TrueLogic. Striving never to be pigeonholed, we work across every major category: from tech to CPG, financial services to travel & hospitality, government and education to media and publishing. We value the collaboration with our client partners, including but not limited to Adidas, Amazon, Con Edison, Diageo, EY, J.P. Morgan Chase, Lenovo, Marriott, Mars, Microsoft, Thomson Reuters, and TikTok. The Code and Theory network is comprised of nearly 2,000 people with 50% engineers and 50% creative talent. We're always on the lookout for smart, driven, and forward-thinking people to join our team. The target range of base compensation for this role is $120,000 - $200,000. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location.