Clover Health

Oversee patient enrollment, scheduling, and administrative functions to ensure efficient healthcare delivery and high member satisfaction. | 5+ years in healthcare operations, 2+ years managing multi-functional teams, strong analytical skills, and healthcare experience. | The Clover Care Services organization delivers proactive support and care to our members through our clinical Clover Home Care teams, and quality improvement services to our aligned providers through our Managed Care Organization. Clover has built one of the most proactive, data-driven health care services platforms and is excited about how technology impacts our ability to bring transformative results to both patients and providers. The Manager, Practice Support leads and develops a team responsible for the operational backbone of Clover’s In Home Care delivery. This leader oversees new patient enrollment, appointment scheduling, and administrative coordination functions to ensure seamless access, outstanding member experiences, and efficient clinical team support. The Manager, Practice Support is a compassionate, process-oriented leader who thrives in fast-paced, mission-driven environments and is motivated by improving healthcare operations for seniors and vulnerable populations. As a Manager, Practice Support, you will: Own the day-to-day operations of patient enrollment, scheduling, and administrative coordination to ensure efficiency and high-quality member and provider experiences. Support cross-functional collaboration between clinical, operational, and technology teams to improve workflows and streamline communication. Lead a team of enrollment specialists, schedulers, and administrative coordinators, including hiring, training, performance management, and career development. Implement operational best practices and process improvements that enhance access to care, drive performance metrics, and improve member satisfaction. Monitor key performance indicators (KPIs) for scheduling accuracy, response times, enrollment conversion, and patient satisfaction, using data insights to guide improvements. Collaborate closely with clinical leadership, care coordination, and technology teams to ensure alignment between practice operations and patient care delivery. Foster a culture of accountability, empathy, and continuous improvement across all practice support functions. You should get in touch if: You have 5+ years of experience in healthcare operations, preferably in primary care, home-based care, or value-based care settings. You bring 2+ years of leadership experience managing multi-functional administrative or operational teams. You possess strong analytical and process improvement skills, with experience using data to drive operational decisions. You are an empathetic leader who can motivate teams through change, ambiguity, and growth. You thrive in a rapidly evolving organization and healthcare landscape. You possess superior operational excellence: Ability to design, measure, and improve workflows to achieve operational goals efficiently. You have proven success in managing and developing distributed teams with empathy and accountability. You have a patient/member-centered mindset and a commitment to enhancing access, experience, and outcomes for patients and their families. About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most. We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility. Benefits Overview: Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions. Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare. Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews. Additional Perks: Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities Reimbursement for office setup expenses Monthly cell phone & internet stipend Remote-first culture, enabling collaboration with global teams Paid parental leave for all new parents And much more! #LI-Remote Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company. A reasonable estimate of the base salary range for this role is $117,000 to $143,000 Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.

Lead member outreach, address barriers to care, and collaborate with providers to improve health outcomes. | Requires RN licensure, care coordination experience, and bilingual English/Spanish skills, which are not present in your profile. | The Clover Care Services organization delivers proactive support and care to our members through our clinical Clover Home Care teams, and quality improvement services to our aligned providers through our practice engagement team. Clover has built one of the most proactive, data-driven health care services platforms and is excited about how technology impacts our ability to bring transformative results to both patients and providers. The Program Manager, Clover Care Services (CCS), will support the Dialysis Care Management (DCM) Program, ensuring comprehensive care for Clover Health members with ESRD receiving dialysis. This role focuses on member outreach, care coordination, transportation assistance, appointment management, and addressing non-adherence to improve health outcomes and member satisfaction. This is a hybrid role, working from home with the expectation of conducting field visits weekly. As a Program Manager, you will: Lead outreach to newly identified and existing targeted Clover Medicare Advantage (MA) plan members Introduce and enroll into the DCM program, explain benefits and conduct needs assessments Collaborate with members to address any barriers to completing appointments including transportation, scheduling and overall provider satisfaction Provide education to members on dialysis adherence Build relationships with dialysis providers to track completed and missed appointments Follow-up with members for missed appointments to understand reasons and offer assistance as needed including transportation services and scheduling assistance Identify chronically non-adherent members and engage to uncover barriers Schedule follow-up appointments with CCS providers as needed Refer members to Supportive Care or Behavioral Health for clinical decline or reconsideration of hemodialysis continuation Document assessments in the electronic medical record and maintain accurate records in the program tracker Work collaboratively with internal and external resources including providers and behavioral health specialists, pharmacists, nephrologists, and dialysis center care managers Monitor reports and dashboards to identify trends,discover opportunities and implement program improvements Take on other projects, duties and responsibilities as may be assigned You should get in touch if: You have at least 3 years of post-licensure RN experience. You hold a Bachelor’s degree (BSN) or higher from an accredited school of nursing. You possess a current valid RN multi-state license. You have current Basic Life Support (BLS) (required). You have case management or care coordination experience. You are able to communicate fluently in English and Spanish, both orally and in writing (Preferred). You have a valid driver's license and have access to a vehicle (required). You have basic proficiency in computer use and experience using EMRs, Athena preferred. You are comfortable working with members of diverse social, ethnic, and cultural backgrounds. About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most. We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility. Benefits Overview: Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions. Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare. Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews. Additional Perks: Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities Reimbursement for office setup expenses Monthly cell phone & internet stipend Remote-first culture, enabling collaboration with global teams Paid parental leave for all new parents And much more! #LI-Remote Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company. A reasonable estimate of the base salary range for this role is $75,000 to $85,000. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.

Guide and support patients through enrollment in home-based care services, including outreach, education, and coordination. | High school diploma or equivalent, 1-3 years in healthcare outreach or patient-focused roles, strong communication skills, familiarity with EMR systems, and patient-centered communication techniques. | The Clover Care Services organization delivers proactive support and care to our members through our clinical Clover Home Care teams, and quality improvement services to our aligned providers through our practice engagement team. Clover has built one of the most proactive, data-driven health care services platforms and is excited about how technology impacts our ability to bring transformative results to both patients and providers. The Patient Enrollment Specialist serves as a trusted advocate for patients considering in-home care services. This role plays a critical part in educating patients and caregivers, building trust, and guiding them toward saying “yes” to care that can improve their quality of life at home. The Patient Enrollment Specialist demonstrates strong communication skills, empathy, and a deep understanding of the value of home-based care. As a Patient Enrollment Specialist, you will be the bridge between uncertainty and understanding, ensuring that patients are fully informed, supported, and ready to receive care in the setting that often helps them most: home. As a Patient Enrollment Specialist, you will: Initiate outreach to patients and caregivers to explain the benefits of home-based care services—including clinical, emotional, and logistical advantages. Build rapport with hesitant or uncertain patients; address objections, answer questions, and provide personalized support to encourage enrollment. Use motivational interviewing techniques and empathy-driven communication to support patients through their decision-making process. Review and respond to incoming referrals; conduct proactive outreach to eligible patients in a timely manner. Guide patients through the enrollment process from start to finish—including eligibility verification, paperwork completion, and consent collection. Coordinate closely with care teams, discharge planners, physicians, and social workers to ensure timely communication and continuity of care. Reconnect with undecided patients to reassess readiness and continue relationship-building until a decision is reached. Maintain accurate records of outreach efforts, patient concerns, and enrollment status in EMR systems. You should get in touch if: You have a high school diploma or equivalent required; associate or bachelor's degree in healthcare, communications, social work, or a related field preferred. You have 1–3 years of experience in healthcare outreach, patient education, admissions, or other patient-focused position. You have prior work in home health, hospice, managed care, or chronic condition programs preferred. You have strong verbal and written communication skills with a persuasive, empathetic approach You have the ability to clearly communicate medical and logistical information in patient-friendly language. You have confidence in handling objections and navigating sensitive conversations. You are comfortable working with EMR systems, Athena preferred. You have familiarity with motivational interviewing or patient-centered communication techniques. You have a passion for helping vulnerable or underserved populations access care. You have bilingual abilities (especially Spanish), which are a plus. About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most. We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility. Benefits Overview: Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions. Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare. Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews. Additional Perks: Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities Reimbursement for office setup expenses Monthly cell phone & internet stipend Remote-first culture, enabling collaboration with global teams Paid parental leave for all new parents And much more! #LI-Remote Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company. A reasonable estimate of the base salary range for this role is $59,000 to $72,000. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.

Supporting the CFO and finance leadership with calendar, communication, travel, and operational tasks to ensure efficient executive functioning. | At least 5 years supporting C-suite executives, experience in fast-paced or large organizations, proficiency with remote collaboration tools, and strong organizational skills. | At Clover Health, we are dedicated to improving the lives of seniors through high-quality, data-driven physician enablement technology. Initially scaled within our own Medicare Advantage provider network, we have built an innovative technology platform, designed to put actionable clinical insights into the hands of physicians at the point of care. The Executive Support role is designed for a high-autonomy individual contributor who plays a critical part in enabling the CFO and Finance leadership team to operate at scale. The role is empowered to gather business context, understand the unique priorities of their executives, and implement systems to improve their overall effectiveness. We're seeking an experienced Senior Executive Assistant to support our CFO. Reporting to the Chief of Staff to the CFO, this role involves a mix of executive support, project coordination, and strategic partnership. You’ll be a trusted partner to executives, managing complex calendars across time zones, driving meeting strategy and cadence, and ensuring operational excellence through proactive organization and thoughtful problem-solving. This role requires exceptional judgment, confidentiality, adaptability, and a deep understanding of how to streamline executive operations in a fast-paced, high-growth healthcare environment. You should have excellent communication skills for engaging with internal and external stakeholders, including investors, board members, and shareholders, and have a deep understanding of finance operations and public company requirements. The EA to the CFO partners closely with the Chief of Staff. While the CoS owns the strategic planning, cross-functional alignment, and leadership decision cadence, the EA ensures the operational and time systems are fully optimized to support execution. The two roles collaborate regularly on meeting design, information flow, and executive logistics. This is a fully remote position, based in the Pacific Timezone, where you'll work across multiple time zones to support our Finance leadership team. As a Senior Executive Assistant, you will: Calendar & Time Management Manage the CFO's complex calendar, strategically prioritizing and protecting time for highest-value activities in partnership with the CoS to the CFO Schedule and coordinate a high volume of internal and external meetings across various time zones while ensuring alignment with organizational priorities in partnership with the CoS to the CFO Maintain a thorough understanding of Clover’s business goals and the priorities/challenges of the leadership team; leverage business context to drive strategy around meeting cadences, formats and information flow for the leadership team. Prepare meeting agendas, briefing materials, and background information in partnership with the CoS to the CFO and other key stakeholders Help coordinate monthly and quarterly close and Earnings processes by managing meeting schedules, tracking deliverables, and ensuring key stakeholders are aligned Plan logistics for events and rhythm of business activities including - external meetings, conferences, Finance leadership meetings, and Finance related offsites Communication & Correspondence Maintain an efficient flow of information between all levels including internal and external contacts on a wide spectrum of plans and priorities Communicate effectively with board members, investors, C-suite executives, and Finance team members Coordinate with other Executive Assistants across Clover with a focus on finding solutions and removing barriers. Build strong cross-functional relationships across the organization Handle sensitive and confidential information with absolute discretion Travel & Logistics Arrange complex domestic and international travel (flights, hotels, ground transportation) and create detailed end-to-end itineraries with contact information and logistics Process and submit expense reports as well as monitor reimbursements in a timely manner Operational & Administrative Excellence Provide end-to-end admin support by relieving the CFO and CoS to the CFO of administrative tasks, manage workflows, and streamline processes Hold executive accountable for deliverables; exercise sound judgment to balance internal and external priorities, and push back when necessary to ensure leaders are operating efficiently and focused on what matters most. Contribute to shared EA practices and maintain coordination across the EA team to ensure aligned leadership workflows, shared trackers, and consistent exec operating rhythms. Process invoices, expenses, and vendor coordination Provide administrative and logistical support on special projects, with a focus on driving process, follow-through, and communication consistency, as directed by the CoS or CFO. Success in this role looks like: In the first 90 days: You understand Clover Health’s mission, priorities, and how leaders operate and their preferences. You’ve built trust with key leaders and consistently exercise sound judgment. Executive calendars, meetings, and priorities are structured and running smoothly. You proactively identify inefficiencies and propose improvements. In the first 6 months: You’re a trusted partner who brings clarity, organization, and accountability to the leadership team. You’ve implemented process or communication improvements that save time and reduce friction. You consistently balance internal priorities and external commitments with sound judgment. Meeting preparation and follow-through are seamless and reliable. In the future: You’re seen as a strategic enabler, anticipating needs and improving how the organization operates. Systems you’ve built continue to drive executive and team efficiency as the company scales. You model a proactive, customer-centric, and action-oriented approach to every challenge. You should get in touch if: You live in the Pacific Time Zone, preferably in SF Bay Area, California. Must be able to work flexible hours to support business meetings across time zones and travel 20-30%. You have 5+ years as an executive assistant supporting C-suite executives, preferably a CFO or finance leader You have experience at a quickly-scaling or large company, ideally in technology or public company environments You have a successful history of managing the calendars, expenses, and travel of senior executives with the ability to think strategically about time allocation. You enjoy predicting, prioritizing, and assisting an executive's workload and supporting the team to be more efficient and effective You are proactive and able to deal with ambiguity, prioritize own work and resources, and juggle multiple tasks with a high degree of accuracy You have excellent written and verbal communication and are able to work autonomously with internal and external partners You are tech savvy with a high proficiency with Google Workspace (Gmail, Calendar, Docs, Sheets), Slack, Zoom, Expensify and experience working remotely and effectively across multiple time zones Benefits Overview: Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions. Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare. Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews. Additional Perks: Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities Reimbursement for office setup expenses Monthly cell phone & internet stipend Remote-first culture, enabling collaboration with global teams Paid parental leave for all new parents And much more! About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most. We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility. #LI-Remote Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company. A reasonable estimate of the base salary range for this role is $100,000 to $140,000. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.

Administer and support compensation and equity plans, partner with HR and external providers, ensure compliance, and improve processes using AI. | 5+ years of compensation experience, proficiency with stock administration, HRIS platforms, advanced Excel, and knowledge of equity regulations. | We are seeking a Senior Compensation & Stock Analyst focusing on administering our compensation and equity plans and partnering with HR and business leaders to help ensure Clover ongoing competitiveness of our total rewards within the market. This role reports to our Sr. Director of Total Rewards and will help effectively design, execute and educate on a variety of rewards programs to ensure employees are informed, valued and motivated. As a Senior Compensation & Stock Analyst, you will: Administer compensation structure and job architecture, providing expert guidance, execution, and education. Partner with HRBPs, recruiters, and managers to develop and implement targeted compensation solutions. Lead planning and execution of the annual compensation cycle using the Pave compensation tool. Lead calculation and processing of annual bonus payments. Provide analysis and support for merit and bonus budgeting. Support annual and off-cycle equity grant processes. Provide compensation guidance for promotions, retentions, and ad-hoc adjustments. Conduct benchmarking and research, including salary survey participation, market pricing, and compensation software implementation. Assist the Sr. Director of Total Rewards with U.S. and international equity plan administration (options, RSUs, PSUs). Serve as primary liaison with external providers and internal partners (transfer agents, brokers, SOX auditors, Legal, Payroll, Finance, Tax), delivering high-quality service on compensation and equity inquiries. Prepare E*Trade reports and perform reconciliations to ensure accurate equity data and proper payroll taxation. Administer ESPP enrollment events, maintain documentation, manage audits and reporting, and resolve data and employee issues. Identify opportunities to use AI to improve efficiency across compensation processes. Support development and maintenance of compensation policies, processes, education, and compliance. Prepare and reconcile monthly, quarterly, and annual reports. Participate in or lead other projects as needed and opportunities arise Success in this role looks like: High-Quality Equity Administration and Data Integrity: Ensures all equity transactions (RSU/PSU/options, ESPP, releases) are executed with 100% regulatory, tax, and reporting compliance, while maintaining full audit readiness through accurate, variance-free reconciliations between E*Trade, payroll, and internal systems. Effective Compensation Consultation and Market Competitiveness: Builds manager and HRBP confidence through timely (3–5 day SLA) and well-informed compensation guidance—including market pricing and job architecture support—resulting in significantly improved decision-making satisfaction scores (15–20%+ increase) and consistently competitive total rewards outcomes. Strong Cross-Functional and Stakeholder Partnership: Serves as a trusted partner to Legal, Payroll, Finance, and external equity vendors to ensure smooth audits and high stakeholder satisfaction, while resolving employee compensation and equity inquiries with high accuracy and sub-48-hour response times to build clarity and trust in total rewards programs. Accurate, Timely, and Compliant Execution of Compensation Cycles: Delivers all annual compensation processes (merit, bonus, equity refresh) on schedule with 99%+ data accuracy, minimal rework, and excellent partner feedback, including error-free bonus calculations and audit-ready documentation. You should get in touch if: You have 5+ years of relevant compensation experience (equity experience preferred). You have experience with stock administration and HRIS platforms (ie., E*Trade, ADP Workforce Now) You have proven experience with quantitative and qualitative research methods. You have strong experience with equity administration (options, restricted shares, performance shares, etc) and its regulatory compliance requirements You have advanced level experience in Excel You are proficient in Google Suite (preferred) Benefits Overview: Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions. Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare. Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews. Additional Perks: Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities Reimbursement for office setup expenses Monthly cell phone & internet stipend Remote-first culture, enabling collaboration with global teams Paid parental leave for all new parents And much more! About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most. We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility. #LI-Remote Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company. A reasonable estimate of the base salary range for this role is $128,000 to $150,000. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.

Oversee the ingestion, unification, and quality of customer data in Clover’s CDP. Build, test, and deploy audiences, ensuring seamless and effective execution across multiple channels and platforms. | The ideal candidate will have at least 3 years of experience in a digital analytics, marketing technology, or data operations role. Proficiency in SQL for data validation and exploration is essential. | At Clover Health, we are committed to providing high-quality, affordable, and easy-to-understand healthcare plans for America’s seniors. We prioritize preventive care while leveraging data and technology through the Clover Assistant, a powerful tool that helps physicians make informed health recommendations. By giving doctors a holistic view of each member’s complete health history, we ensure better care at a lower cost—delivering the highest value to those who need it most. We're looking for a Senior Analyst, Customer Data Platform to help us unlock the full potential of our customer data. In this role, you will be crucial in ensuring our customer data is accurate, unified, and actionable. You will directly impact the experience of our members, brokers, and providers, as well as our business growth and retention The ideal candidate will have at least 3 years of experience in a digital analytics, marketing technology, or data operations role. You'll possess hands-on expertise with Customer Data Platforms (CDP) like Twilio Segment, Hightouch, Tealium, or Rudderstack, and a deep understanding of event-based tracking methodologies and customer data schemas. This role requires translating business needs into technical solutions and creating audience segments and journeys that enable personalized experiences. Proficiency in SQL for data validation and exploration is essential. As a Senior Customer Data Platform Analyst, you will: Oversee the ingestion, unification, and quality of customer data in Clover’s CDP to ensure a unified customer profile. Build, test, and deploy audiences, ensuring seamless and effective execution across multiple channels and platforms. Translate complex business requirements into actionable audience segments, building and optimizing customer journeys and personalization strategies directly within the CDP. Lead the development of comprehensive technical documentation, including data dictionaries, user guides, and best practices for leveraging the CDP, to empower cross-functional teams. Conduct deep-dive data analysis to diagnose and rectify data quality issues, to ensure a high-fidelity customer profile. Build and maintain dashboards and reporting that visualize CDP data for cross functional teams. Success in this role looks like: Enabled Personalization: You successfully launch new, personalized customer journeys or campaigns that show a measurable uplift in key metrics like member engagement, retention, or conversion rates. Strong Collaboration: You are seen as a trusted partner across the organization, effectively bridging the gap between technical teams (engineering) and business teams (marketing, member experience). High Reliability: You proactively identify and fix data quality issues, leading to a measurable reduction in data-related incidents or support tickets from marketing and product teams. You should get in touch if: You have 3+ years of hands-on experience with Customer Data Platforms (CDP) such as Segment, Hightouch, Tealium, or Rudderstack (required). You have 3+ years of proficiency in SQL, with a proven track record of using it for data validation and analysis. You have technical experience with various data platforms, marketing analytics, CRMs, and advertising platforms (e.g., Google Ads). You have experience with email and marketing automation platforms, and their integration with a CDP. You have a strong understanding of data privacy, regulations, and compliance (e.g., HIPAA). You are familiar with project management tools (e.g., Jira, Asana). Bonus: if you have experience in the healthcare industry. Benefits Overview: Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions. Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare. Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews. Additional Perks: Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities Reimbursement for office setup expenses Monthly cell phone & internet stipend Remote-first culture, enabling collaboration with global teams Paid parental leave for all new parents And much more! About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most. We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company. A reasonable estimate of the base salary range for this role is $90,000 to $115,000. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc. #LI-Remote

Lead procurement strategy and operations, manage vendor lifecycle and contracts, implement procurement tools, and drive cross-functional collaboration to modernize procurement. | 7+ years in procurement or vendor management leadership, strong negotiation skills, experience with procurement tools, and ability to influence cross-functional teams. | Clover Health’s mission is to improve every life. Clover Health operates as a next-generation Medicare Advantage insurer, leveraging its flagship software platform, Clover Assistant, to provide America’s seniors with highly affordable healthcare plans and empowering physicians with data-driven, personalized insights that improve clinical decision-making and outcomes. We’re looking for a Head of Procurement to lead the transformation of Clover’s vendor and purchasing function into a structured, scalable, and value-driving capability. This role will own procurement strategy and operations across the company, working closely with Legal, Finance, AP, Security, and business stakeholders to ensure we design agreements that prove their value to the business and workflows that encourage stakeholder partnership. You’ll bring operational discipline, modern tooling, negotiation, and relationship building expertise to a function that’s maturing and modernizing to align with Clover Health’s scale and strategic prioritizes. You’ll also help shift the mindset across the business—from reactive purchasing to intentional, value-oriented procurement. As a Head of Procurement, you will: Set the vision and operating model for a modern procurement function that aligns with Clover’s current and future scale. Lead sourcing, contract negotiation, and vendor lifecycle management for goods and services across all business units including driving clear ROI and vendor accountability. Oversee implementation and management of Gatekeeper, our vendor contract management tool, and ensure it supports documentation, approvals, and policy enforcement in a frictionless experience for the business. Build and refine purchasing processes, and serve as the business lead for associated systems and policies. Drive cross-functional collaboration with Legal, Finance, AP, IT, and Compliance to streamline procurement operations and mitigate risk. Ability to influence, educate and drive adoption among business partners unfamiliar with structured procurement practices. Develop dashboards and reporting to track contract volume, vendor performance, savings metrics, and spend visibility. Evaluate vendor partnerships through data and KPIs, identify opportunities for consolidation or improvement, and advise leadership accordingly. Experience building and mentoring high-performing teams by fostering operational excellence, clarity, and a strong service orientation. Success in this role looks like: Procurement is adopted as a trusted partner across the business through relationship building and strategic influence. Clover shifts from reactive purchasing to a proactive procurement process adopted across all business units. Gatekeeper is fully cleaned up, implemented, and used consistently to manage contracts, approvals, and compliance. Vendor contracts reflect Clover’s terms, risk posture, and service expectations—with measurable cost savings and improved vendor accountability. Business leaders view procurement as a trusted, enabling partner that balances speed, discipline, and strategic value. You should get in touch if: 7+ years of procurement, sourcing, or vendor management experience, including time leading a function. Thrives in fast-paced environments and demonstrates resilience when faced with organizational resistance or change fatigue. A track record of building or significantly improving procurement functions in scale, effectiveness and strategic partnership with the business. Strong working knowledge of procurement tooling and track record of optimizing systems to ease customer friction (e.g. Gatekeeper, Coupa, SAP, etc.). Hands-on experience negotiating a wide range of contracts, including MSAs, SLAs, SOWs, and licensing agreements that have demonstrated value and vendor accountability . Experience working across Legal, Finance, and IT to ensure compliance and alignment. Excellent communication, prioritization, and stakeholder management skills. Experience working with annual contract volumes in the hundreds and vendor spend in the millions. Bachelor’s degree required; relevant certifications (e.g. CPM, CPSM) are a plus. Benefits Overview: Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions. Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare. Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews. Additional Perks: Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities Reimbursement for office setup expenses Monthly cell phone & internet stipend Remote-first culture, enabling collaboration with global teams Paid parental leave for all new parents And much more! About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most. We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility. #LI-Remote Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company. A reasonable estimate of the base salary range for this role is $160,000 to $175,000. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.