Cloudbeds

Lead and scale mid-market customer onboarding, owning team performance, deployment outcomes, processes, metrics, capacity planning, and cross-functional handoffs. | Requires 7+ years in hospitality or hospitality technology, including hands-on onboarding or implementation, customer-facing team leadership, complex project management, and knowledge of hotel operations. | 𝗪𝗵𝗮𝘁 𝗠𝗮𝗸𝗲𝘀 𝗖𝗹𝗼𝘂𝗱𝗯𝗲𝗱𝘀 𝗨𝗻𝗶𝗾𝘂𝗲 At Cloudbeds, we're not just building software, we're transforming hospitality. Our platform powers hotels across 150 countries, processing billions in bookings annually. From boutique properties to large hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've continually been recognized for excellence, most recently earning top honors at the 2026 HotelTechAwards for Best Hotel Management Software and landing on Deloitte's Technology Fast 500 again, but we're just getting started. 𝗛𝗼𝘄 𝗬𝗼𝘂'𝗹𝗹 𝗠𝗮𝗸𝗲 𝗮𝗻 𝗜𝗺𝗽𝗮𝗰𝘁: As 𝗚𝗹𝗼𝗯𝗮𝗹 𝗗𝗶𝗿𝗲𝗰𝘁𝗼𝗿, 𝗠𝗶𝗱-𝗠𝗮𝗿𝗸𝗲𝘁 𝗢𝗻𝗯𝗼𝗮𝗿𝗱𝗶𝗻𝗴, you will own and scale the onboarding function for Cloudbeds' fastest-growing and most complex customer segment. You'll lead the team responsible for guiding mid-market customers from contract signature through go-live, adoption, and a clean transition to Account Management. You'll build the frameworks, standards, metrics, and team capability that make that experience world-class and repeatable at scale. You'll inherit a team of dedicated ICs and leads that have been experimenting with new ways to support these customers and improve their experience. Your charter is to get leadership in place and be maniacal about customer experience while building the project-management rigor that complex mid-market deployments demand. You'll be measured on onboarding velocity, deployment quality, customer satisfaction, and the long-term retention impact of a strong start. 𝗢𝘂𝗿 𝗢𝗻𝗯𝗼𝗮𝗿𝗱𝗶𝗻𝗴 𝗧𝗲𝗮𝗺: Our team is passionate about delivering exceptional customer experiences and helping hoteliers succeed with Cloudbeds from day one. We build together with a test-and-learn mindset that encourages innovation, collaboration, and continuous improvement. Every team member is valued and empowered to share feedback, ideas, and insights so we can learn, grow, and improve both as individuals and as a team. Leaders who thrive here are proactive communicators, collaborative problem-solvers, and true customer advocates who enjoy navigating complexity while building the systems and people that scale it. 𝗪𝗵𝗮𝘁 𝗬𝗼𝘂 𝗕𝗿𝗶𝗻𝗴 𝘁𝗼 𝘁𝗵𝗲 𝗧𝗲𝗮𝗺: • Lead, coach, and develop the Mid-Market Onboarding team — including Onboarding Project Managers and senior coaches — setting clear expectations, performance standards, growth paths, and a culture of accountability and continuous improvement • Own end-to-end onboarding outcomes for mid-market customers from sales handoff through go-live, adoption, and transition to Account Management — diagnosing and fixing execution gaps in training quality, error detection, and deployment velocity • Build standardized onboarding frameworks, SOPs, and configuration standards for complex multi-property and 25–100+ room deployments that balance customization with scalability • Establish and own the metrics that matter: onboarding velocity, deployment quality scores, training completion, CSAT/NPS, and early-lifecycle retention — monitoring portfolio health and intervening early on at-risk projects • Own capacity and staffing planning for the division — forecasting demand, balancing workload across the team, and partnering with leadership on headcount decisions • Serve as a senior escalation point for complex or at-risk mid-market deployments and partner with Account Management on clean, trust-preserving handoffs • Partner cross-functionally with Sales, Product, Support, Professional Services, and Account Management — bridging what gets sold and what gets delivered, and contributing to the broader strategy for how Cloudbeds serves mid-market and enterprise-adjacent customers 𝗪𝗵𝗮𝘁 𝗦𝗲𝘁𝘀 𝗬𝗼𝘂 𝗨𝗽 𝗳𝗼𝗿 𝗦𝘂𝗰𝗰𝗲𝘀𝘀: • 7+ years in hospitality or hospitality technology, including hands-on customer onboarding or implementation experience and team leadership (time at a hotel, hotel group, or a PMS or hospitality-tech company; OTA or travel-distribution experience on its own does not count) • Track record of building or significantly improving onboarding and implementation functions and frameworks • Proven people-leadership experience — hiring, coaching, and developing customer-facing teams in a distributed, global environment • Strong project-management foundation: scope, milestones, timelines, and risk mitigation applied to complex multi-stakeholder deployments • Deep understanding of hotel operations and the complexity of serving multi-property, mid-market hospitality customers • Ability to move fluidly between strategy and execution — you can design the framework and roll up your sleeves to implement it • Data-driven: comfortable with KPIs, dashboards, and using insights to drive decisions 𝗕𝗼𝗻𝘂𝘀 𝗦𝗸𝗶𝗹𝗹𝘀 𝘁𝗼 𝗦𝘁𝗮𝗻𝗱 𝗢𝘂𝘁: • Additional language fluency (Spanish, Portuguese) at a business-professional level • Direct experience onboarding or implementing customers at a hospitality SaaS or PMS company • Familiarity with property management systems, payments, or hospitality fintech • Experience building onboarding or implementation functions at a scale-up stage company • Background working with hotel management companies, small chains, or the consultant ecosystem 𝗖𝗼𝗺𝗽𝗲𝗻𝘀𝗮𝘁𝗶𝗼𝗻: Depending on your skills and experience, you can expect your annual compensation to be between $𝟭𝟲𝟬,𝟬𝟬𝟬 𝗮𝗻𝗱 $𝟭𝟵𝟬,𝟬𝟬𝟬 𝗨𝗦𝗗. Please note that we maintain high flexibility, and packages above this range will be considered. (The salary is only for US-based candidates). 𝗪𝗼𝗿𝗸 𝗔𝘂𝘁𝗵𝗼𝗿𝗶𝘇𝗮𝘁𝗶𝗼𝗻: Please note that applicants must be currently authorized to work in the location where the position is located without requiring visa sponsorship. At this time, Cloudbeds is unable to provide sponsorship for work visas. 𝗪𝗵𝗮𝘁 𝘁𝗼 𝗘𝘅𝗽𝗲𝗰𝘁 - 𝗬𝗼𝘂𝗿 𝗝𝗼𝘂𝗿𝗻𝗲𝘆 𝘄𝗶𝘁𝗵 𝗨𝘀 Behind Cloudbeds' revolutionary technology is a team redefining what's possible in hospitality. We're 650+ team members across 40+ countries, bringing together elite engineers, AI architects, world-class designers, hoteliers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it, and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary. Learn more online at cloudbeds.com 𝗖𝗹𝗼𝘂𝗱𝗯𝗲𝗱𝘀 𝗔𝘄𝗮𝗿𝗱𝘀: • Winner – Hotel Management Software | HotelTechAwards (2026) • Overall 10 Best Places to Work | HotelTechAwards (2026) • Overall Top 10 Hotelier's Choice | HotelTechAwards (2026) • Finalist – Property Management Systems (PMS) & Channel Managers | HotelTechAwards (2026) • Most Loved Workplace® Certified (2024) • Deloitte Technology Fast 500 (2024) 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗼𝘂𝗿 𝗕𝗲𝗻𝗲𝗳𝗶𝘁𝘀: • Remote First, Remote Always • PTO in accordance with local labor requirements • Fully Paid Parental Leave • Home office stipend based on country of residency • Professional development courses in Cloudbeds University • Access to professional development, including manager training, upskilling, and knowledge transfer 𝗘𝘃𝗲𝗿𝘆𝗼𝗻𝗲 𝗶𝘀 𝗪𝗲𝗹𝗰𝗼𝗺𝗲 - 𝗔 𝗖𝘂𝗹𝘁𝘂𝗿𝗲 𝗼𝗳 𝗜𝗻𝗰𝗹𝘂𝘀𝗶𝗼𝗻 Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard-of-hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at (858) 201-7832 or via email at accommodations@cloudbeds.com. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring process. To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.

Design and develop guest-facing booking experiences using React and TypeScript, collaborating with cross-functional teams to deliver high-quality, performant features. | 5+ years of web application development with strong React and TypeScript skills, experience in API-driven design, and ability to mentor and collaborate effectively. | What Makes Cloudbeds Unique At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024, but we're just getting started. Location: Remote How You'll Make an Impact: As a Senior Frontend Engineer on the squad, you'll build and evolve the guest-facing booking experience in a modern React and TypeScript codebase, partnering with backend, product, and design to ship features that are fast, polished, and built to convert. You'll work across the full booking journey, from checkout to the customization tools properties use to make the experience their own, applying modern e-commerce best practices and leaning on analytics and experimentation to guide what we build. There's also plenty of room to shape an increasingly AI-ready experience and to help create entirely new offerings that properties can sell directly through the booking engine. Our Booking Engine Team: This role is part of the Booking Engine Squad , the team behind the guest-facing reservation experience that powers direct bookings for tens of thousands of Cloudbeds properties worldwide. Direct bookings are one of the most valuable channels we can win for a property, and we're constantly building new and innovative ways to help them capture that demand, from richer customization to entirely new booking experiences. It sits on the revenue-critical path, so speed, reliability, and getting the details right directly shape whether a guest completes a booking. It's one of our highest-leverage products, and if you want to own real software used around the world, this is a great team to build on. What You Bring to the Team: • Design, build, and evolve the guest-facing booking experience in React and TypeScript • Collaborate with product, design, and backend to plan, build, and ship features • Improve performance and conversion through profiling and experimentation • Lead discussions with both technical and non-technical stakeholders, including the frontend architecture group • Mentor teammates through pair programming and code reviews • Write clean, well-documented, thoroughly tested code, and champion accessibility across the team • What Sets You Up for Success: • 5+ years of web application development experience • Strong knowledge of modern JavaScript, TypeScript, and JavaScript frameworks (React preferred) • Strong command of HTML and CSS • Experience with API-driven design and development • Good product sense and empathy for our customers • Solid Git fundamentals, including workflows and actions • Strong knowledge of and a passion for software best practices, design patterns, and testing, including test automation across unit, integration, and end-to-end levels • Excellent problem-solving and debugging skills • Strong communication, teamwork, and collaboration, with a real sense of ownership and good time management • Passionate about agile practices and continuous improvement • Business-level English fluency, verbal and written • Experience identifying and improving application performance • Bonus Skills to Stand Out: • Experience with public-facing products and analytics tools like GA4 • Experience building micro-frontends or web components • Familiarity with deploying and running web applications in the cloud (AWS a plus) • Experience working with AI coding tools like Claude Code • Experience working with a remote-first, globally distributed team • Experience with Jira, Confluence, and GitHub • Travel industry experience (a plus, but definitely not required!) • Depending on your skills and experience, you can expect your annual compensation to be between $140,000 and $160,000 USD . Please note that we maintain high flexibility, and packages above this range will be considered. (The salary is only for US-based candidates). What to Expect - Your Journey with Us Behind Cloudbeds' revolutionary technology is a team of redefining what's possible in hospitality. We're 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it, and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary. Learn more online at cloudbeds.com Company Awards: • Best All-In-One Hotel Management System | HotelTechAwards (2025) • Overall 10 Best Places to Work | HotelTechAwards (2025) • Most Loved Workplace® Certified (2024) • Top 10 People’s Choice (2024) • Deloitte Technology Fast 500 (2024) Discover our Benefits: • Remote First, Remote Always • PTO in accordance with local labor requirements • Monthly Wellness Fridays - enjoy an extra-long weekend every month • Fully Paid Parental Leave • Home office stipend based on country of residency • Professional development courses in Cloudbeds University • Access to professional development, including manager training, upskilling and knowledge transfer Everyone is Welcome - A Culture of Inclusion Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard-of-hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at (858) 201-7832 or via email at accommodations@cloudbeds.com. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes. To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.

Design and develop guest-facing booking experiences using React and TypeScript, collaborating with cross-functional teams to deliver performant and accessible features. | 5+ years web development experience with strong React, TypeScript, HTML, CSS, API-driven design, testing, and collaboration skills. | What Makes Cloudbeds Unique At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024, but we're just getting started. Location: Remote How You'll Make an Impact: As a Senior Frontend Engineer on the squad, you'll build and evolve the guest-facing booking experience in a modern React and TypeScript codebase, partnering with backend, product, and design to ship features that are fast, polished, and built to convert. You'll work across the full booking journey, from checkout to the customization tools properties use to make the experience their own, applying modern e-commerce best practices and leaning on analytics and experimentation to guide what we build. There's also plenty of room to shape an increasingly AI-ready experience and to help create entirely new offerings that properties can sell directly through the booking engine. Our Booking Engine Team: This role is part of the Booking Engine Squad , the team behind the guest-facing reservation experience that powers direct bookings for tens of thousands of Cloudbeds properties worldwide. Direct bookings are one of the most valuable channels we can win for a property, and we're constantly building new and innovative ways to help them capture that demand, from richer customization to entirely new booking experiences. It sits on the revenue-critical path, so speed, reliability, and getting the details right directly shape whether a guest completes a booking. It's one of our highest-leverage products, and if you want to own real software used around the world, this is a great team to build on. What You Bring to the Team: • Design, build, and evolve the guest-facing booking experience in React and TypeScript • Collaborate with product, design, and backend to plan, build, and ship features • Improve performance and conversion through profiling and experimentation • Lead discussions with both technical and non-technical stakeholders, including the frontend architecture group • Mentor teammates through pair programming and code reviews • Write clean, well-documented, thoroughly tested code, and champion accessibility across the team • What Sets You Up for Success: • 5+ years of web application development experience • Strong knowledge of modern JavaScript, TypeScript, and JavaScript frameworks (React preferred) • Strong command of HTML and CSS • Experience with API-driven design and development • Good product sense and empathy for our customers • Solid Git fundamentals, including workflows and actions • Strong knowledge of and a passion for software best practices, design patterns, and testing, including test automation across unit, integration, and end-to-end levels • Excellent problem-solving and debugging skills • Strong communication, teamwork, and collaboration, with a real sense of ownership and good time management • Passionate about agile practices and continuous improvement • Business-level English fluency, verbal and written • Experience identifying and improving application performance • Bonus Skills to Stand Out: • Experience with public-facing products and analytics tools like GA4 • Experience building micro-frontends or web components • Familiarity with deploying and running web applications in the cloud (AWS a plus) • Experience working with AI coding tools like Claude Code • Experience working with a remote-first, globally distributed team • Experience with Jira, Confluence, and GitHub • Travel industry experience (a plus, but definitely not required!) • Depending on your skills and experience, you can expect your annual compensation to be between $140,000 and $160,000 USD . Please note that we maintain high flexibility, and packages above this range will be considered. (The salary is only for US-based candidates). What to Expect - Your Journey with Us Behind Cloudbeds' revolutionary technology is a team of redefining what's possible in hospitality. We're 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it, and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary. Learn more online at cloudbeds.com Company Awards: • Best All-In-One Hotel Management System | HotelTechAwards (2025) • Overall 10 Best Places to Work | HotelTechAwards (2025) • Most Loved Workplace® Certified (2024) • Top 10 People’s Choice (2024) • Deloitte Technology Fast 500 (2024) Discover our Benefits: • Remote First, Remote Always • PTO in accordance with local labor requirements • Monthly Wellness Fridays - enjoy an extra-long weekend every month • Fully Paid Parental Leave • Home office stipend based on country of residency • Professional development courses in Cloudbeds University • Access to professional development, including manager training, upskilling and knowledge transfer Everyone is Welcome - A Culture of Inclusion Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard-of-hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at (858) 201-7832 or via email at accommodations@cloudbeds.com. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes. To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.

Design and implement backend features and APIs to scale a booking platform with a focus on performance and reliability. | 5+ years PHP backend experience, API-driven design, strong problem-solving, and collaboration skills. | What Makes Cloudbeds Unique At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024, but we're just getting started. Location: Remote How You'll Make an Impact: As a Senior Backend Engineer on the Booking Engine squad, you'll implement new architectures, features, and best practices to scale the Cloudbeds platform, contributing to our ongoing move toward a service-oriented architecture using modern SaaS and AWS technologies across the stack. You'll work on systems where correctness, latency, and resilience under load are core to the job, not afterthoughts. Your goal is to deliver an exceptional experience to customers around the world, with quality, performance, and scalability top of mind. Our Booking Engine Team: This role is part of the Booking Engine Squad , the team behind the guest-facing reservation experience that powers direct bookings for tens of thousands of Cloudbeds properties worldwide. Direct bookings are one of the most valuable channels we can win for a property, and we're constantly building new and innovative ways to help them capture that demand, from richer customization to entirely new booking experiences. It sits on the revenue-critical path, so speed, reliability, and getting the details right directly shape whether a guest completes a booking. It's one of our highest-leverage products, and if you want to own real software used around the world, this is a great team to build on. What You Bring to the Team: • Design and implement features and improvements in PHP • Design and build the APIs and integrations the booking flow depends on • Model and evolve the data behind availability, pricing, and reservations • Own the performance, scalability, and reliability of our services at scale • Contribute to the ongoing initiative to migrate our core platform into microservices and event-driven services • Lead discussions on complex technical concepts and requirements with both technical and non-technical stakeholders, drive technical decisions, and contribute to the backend architecture group • Write clean, well-tested, well-documented, and elegant code, including documentation for new and existing areas of our application • Collaborate with cross-functional teams to plan, build, and ship high-quality features • Mentor team members through pair programming and code reviews • Re-architect and refactor existing systems, and help design the long-term vision for our technology and component architectures • Advocate for engineering best practices, quality, and test automation across our code and processes What Sets You Up for Success: • 5+ years of PHP web application software engineering experience • Expert knowledge of relational databases, indexing, and searching technologies • Experience with API-driven design and development • Good product sense and empathy for our customers • Solid Git fundamentals, including workflows and actions • Strong knowledge of and a passion for software best practices, design patterns, and testing, including test automation across unit, integration, and end-to-end levels • Excellent problem-solving and debugging skills • Strong communication, teamwork, and collaboration, with a real sense of ownership and good time management • Passionate about agile practices and continuous improvement • Business-level English fluency, verbal and written • Experience identifying and improving application performance Bonus Skills to Stand Out: • Experience with PHP frameworks (Laravel or Symfony) • Experience with cloud infrastructure and containerization (Docker, Kubernetes, AWS) • Experience designing and building microservices • Experience working with AI coding tools like Claude Code • Experience working with a remote-first, globally distributed team • Experience with Jira, Confluence, and GitHub • Travel industry experience (a plus, but definitely not required!) Depending on your skills and experience, you can expect your annual compensation to be between $140,000 and $160,000 USD . Please note that we maintain high flexibility, and packages above this range will be considered. (The salary is only for US-based candidates). What to Expect - Your Journey with Us Behind Cloudbeds' revolutionary technology is a team of redefining what's possible in hospitality. We're 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it, and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary. Learn more online at cloudbeds.com Company Awards: • Best All-In-One Hotel Management System | HotelTechAwards (2025) • Overall 10 Best Places to Work | HotelTechAwards (2025) • Most Loved Workplace® Certified (2024) • Top 10 People’s Choice (2024) • Deloitte Technology Fast 500 (2024) Discover our Benefits: • Remote First, Remote Always • PTO in accordance with local labor requirements • Monthly Wellness Fridays - enjoy an extra-long weekend every month • Fully Paid Parental Leave • Home office stipend based on country of residency • Professional development courses in Cloudbeds University • Access to professional development, including manager training, upskilling and knowledge transfer Everyone is Welcome - A Culture of Inclusion Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard-of-hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at (858) 201-7832 or via email at accommodations@cloudbeds.com. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes. To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.