Cloud Software Group

Lead technical engagements and validate solutions for Citrix DaaS on Azure, providing guidance and training, and capturing market insights. | Deep expertise in Citrix and Azure, presales experience, cloud architecture skills, certifications like AZ-140 or AZ-305, and strong communication skills. | About This Team The Cloud & DaaS Specialist team is a specialized technical presales function within the Citrix DaaS product organization. We are focused on the successful adoption of our cloud services, specifically targeting the migration of on-premises workloads to Microsoft Azure. This team aligns closely with Citrix field teams, Microsoft’s own field teams, Citrix Partners, and our core Citrix Product groups. Our mission is to remove barriers to customer acceptance and adoption of priority Citrix DaaS capabilities, provide expert level expertise on cloud migration considerations in complex enterprise environments, and accelerate the consumption of Citrix DaaS and Azure resources. Responsibilities As a Cloud & DaaS Solution Specialist, you will: • Lead Technical Engagements: Drive the technical lifecycle of priority Citrix DaaS solutions from presentation through initial adoption, including delivering high-impact product demonstrations, leading architectural sessions, and managing Proof of Concepts (PoCs). • Provide Tailored Guidance: Act as a trusted advisor by aligning solutions to customer priorities, building compelling ROI-based business cases, establishing deployment and adoption milestones, and mitigating complex technical challenges in initial customer onboarding • Manage Technical Validation: Own the end-to-end technical validation process. This involves defining success criteria, guiding customers through Proof-of-Concept (PoC) deployments, and proving the performance and security advantages of the Citrix + Azure stack. • Enable the Field, Partners, and Customers: Act as the subject matter expert (SME) for the broader Citrix ecosystem, providing training on the latest Cloud & DaaS capabilities and the specific technical and business advantages of using Citrix to manage Azure and Windows 365 workloads • Share Customer Insights: Capture market trends, adoption blockers, and competitive intelligence from customers and communicate these insights to Product Management to shape the future of the Citrix DaaS roadmap. • Ensure Account Alignment: Maintain accurate customer details plans and progress updates in core CRM, ensuring cross-team alignment and progress on adoption milestones. Experience & Skills • Deep Citrix & Azure Expertise: Expert-level knowledge of Citrix DaaS and/or deep technical proficiency with Microsoft Azure, including Azure Virtual Desktop (AVD), Entra ID, Azure Networking (VNETs, ExpressRoute, Peering), and Azure Storage strategies. • Presales Experience: 5+ years of experience in a technical presales, solution architecture, or sales engineering role, specifically within the VDI/DaaS or Cloud Infrastructure space. • Cloud Architecture Patterns: Proven track record of designing and migrating complex enterprise workloads from on-premises datacenters to public cloud infrastructure. • Commercial Acumen: Ability to model cloud costs and articulate the Return on Investment (ROI) of hybrid-cloud models vs. native solutions. • Broad Understanding of the Ecosystem: Identity Management (SAML, OAuth, MFA), Enterprise Security (Zero Trust, SASE), Endpoint Management (Intune, SCCM, thin client), Observability and Monitoring (DEX, IT Ops) • Communication Mastery: Excellent presentation and whiteboarding skills, with the ability to explain complex technical concepts to C-level executives and deep technical engineers alike. • Certifications: Microsoft Certified: Azure Virtual Desktop Specialty (AZ-140) or Azure Solutions Architect Expert (AZ-305) and/or Citrix Certified Expert/Professional (CCE-V, CCP-V) or DaaS Service certifications. • Agility & Travel: Ability to work in a fast-paced, competitive environment and travel within the North American region to customer sites and industry events (~30%). • Education: Bachelor's degree in computer science, Engineering, or relevant industry experience. Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance. NY generally ranges: $172,960-$259,440 CA generally ranges: $180,480-$270,720 All other locations fall under our General State range: $150,400-$225,600 Benefits may vary depending on the nature of your employment with Cloud Software Group and the country where you work. U.S. based employees are typically offered access to healthcare, life insurance and disability benefits, 401(k) plan and company match, among others. This requisition has no specific deadline for completion. About Us: Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap - a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud. Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications. If you need a reasonable accommodation due to a disability during any part of the application process, please contact us via the Bridge portal for assistance.

Facilitating alignment, driving joint customer opportunities, and enabling partner and field team collaboration to generate revenue. | Experience in strategic alliances within technology or related industries, excellent relationship-building skills, and proven success in pipeline and revenue growth. | Overview We are seeking a senior Strategic Alliance Specialist to join our global alliances organization. In this role, you will serve as the connective force between Citrix and key strategic alliance partners—ensuring alignment, clarity, and consistent execution across both organizations’ field teams. Your focus will be on driving joint customer engagements, accelerating pipelines, and delivering measurable revenue impact through coordinated partner motions. This position is ideal for someone who excels at building cross-functional relationships, orchestrating joint account strategies, and turning partnership intent into tangible customer and commercial outcomes. Key Responsibilities Drive Alignment Across Field Teams • Build and maintain strong relationships with partner account teams and Citrix regional sellers. • Ensure both organizations are coordinated around target customers, shared priorities, and strategic opportunities. • Facilitate effective field-to-field engagement and eliminate friction that slows down execution. Accelerate Joint Customer Opportunities & Pipeline • Champion a unified value proposition that demonstrates how Citrix and its strategic partners jointly solve customer challenges. • Activate high-value co-sell opportunities and ensure both sellers understand where and how to position joint solutions. • Work with alliance account teams to identify whitespace, prioritize accounts, and drive a consistent pipeline generation motion. Drive Revenue & Closed-Won Outcomes • Partner with sales leadership to track, influence, and accelerate joint deals across Enterprise and Commercial accounts. • Engage directly in key customer cycles to reinforce joint value, build trust, and support deal progression. • Ensure successful execution of co-selling strategies that lead to predictable, scalable revenue growth. Partner & Channel Collaboration • Support partner go-to-market activities by reinforcing joint messaging across partners, distributors, and system integrators. • Ensure joint offerings are embedded into partner solution plays, account plans, and field conversations. • Educate partners on how Citrix enhances and complements their portfolio to unlock more opportunities. Field Enablement & Program Execution • Lead enablement programs, workshops, trainings, and customer/partner events that highlight the strategic alignment between Citrix and key partners. • Equip field teams with repeatable plays, clear positioning, and joint win stories to drive consistent execution at scale. • Build and operationalize programs that create sustained pipeline and revenue impact. Insight, Intelligence & Strategic Guidance • Stay informed on partner strategies, priorities, and customer trends to ensure Citrix stays aligned and relevant. • Provide ongoing feedback to Citrix leadership on field needs, competitive insights, customer blockers, and partnership opportunities. • Influence internal and partner stakeholders to strengthen the overall alliance and accelerate business outcomes. Qualifications • Bachelor’s degree required; postgraduate qualifications are a plus. • Experience working with or within major global technology companies or strategic alliance environments. • Proven track record influencing cross-functional account teams and driving co-sell motions. • Outstanding communication, relationship-building, and executive presence skills. • Strong business acumen with the ability to connect customer needs to joint value propositions and commercial outcomes. • Demonstrated success in driving pipeline growth, accelerating deal cycles, and contributing to closed-won revenue. • Ability to thrive in a fast-paced, matrixed environment and lead without direct authority. Experiencing working at, or managing as a partner the following companies is a plus: • Google • AWS/Amazon • Apple • Oracle • Nutanix • Nvidia • Cisco • IBM • Emerging AI vendors Summary This role is all about creating impact through alignment—connecting Citrix and partner field teams, activating joint customer opportunities, and ensuring those opportunities translate into pipeline, revenue, and closed-won success. You will be the field-facing ambassador for strategic partnerships, driving execution that advances shared growth goals across regions. Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance. NY generally ranges: $151,546-$227,320 CA generally ranges: $158,135-$237,203 All other locations fall under our General State range: $131,779-$197,669 Benefits may vary depending on the nature of your employment with Cloud Software Group and the country where you work. U.S. based employees are typically offered access to healthcare, life insurance and disability benefits, 401(k) plan and company match, among others. This requisition has no specific deadline for completion. About Us: Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap - a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud. Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications. Cloud Software Group will consider qualified applicants with a criminal history and conduct the recruiting process in accordance with the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers and San Diego Fair Chance Ordinance. For access to the laws see the following links: California FCA and Los Angeles FCO. If you need a reasonable accommodation due to a disability during any part of the application process, please contact us via the Bridge portal for assistance.

Manage end-to-end release process for Citrix CVAD product suite including planning, testing, deployment, risk mitigation, and cross-team collaboration to ensure high-quality releases. | Requires 10+ years experience with software development and release management, expertise in Atlassian tools, CI/CD, cloud platforms, SQL, and strong leadership and communication skills. | About This Team: Citrix - the recognized leader in VDI, Desktop-as-a-Service and application delivery solutions - empowers enterprises of all sizes and industries to enable secure hybrid and remote working, from anywhere, using any device. The Citrix team is seeking a Lead Release Management Engineer who is passionate about driving operational excellence through cross-functional processes impacting Engineering teams across various geographies. We are particularly interested in candidates with a strong background in software development, including hands-on experience with Software Development, Test execution or Automation. At Citrix, our Release Engineering team combines their Software Engineering background with expertise in program management to ensure the successful delivery of mission-critical software products. If you are enthusiastic about fostering collaboration, optimizing workflows, and contributing to cutting-edge technology solutions, we would love to hear from you. Job Description: As a key provider of virtualization, cloud computing, and workspace solutions, Citrix requires a Lead Release Management Engineer to manage the end-to-end release process and providing the team with the necessary expertise in cross-functional technical program management, enabling team to effectively track and report deliverables, mitigate risks, and ensure alignment with Citrix objective of being mission critical product solution provider. Driving strategic cross functional programs along with Release Manager to ensure high-quality, feature-rich product releases for the Citrix CVAD Product suite at a predictable and regular cadence along with • Owning End-to-End Comprehensive Technical Release Management with Focus on Quality Assurance. • Proactively Identifying, assessing, and mitigating release risks, developing contingency plans throughout the release lifecycle. In this role you will deliver Citrix customer’s Rapid Access to Innovation , quick issue resolution to minimize disruptions. It will need close collaboration with engineering, product management and support teams. Responsibilities: • Develop and maintain a release schedule for the Citrix CVAD Product suite. Coordinate with stakeholders to define the scope and track readiness of releases. • Manage the end-to-end release process, including planning, development, testing, and deployment, while conducting release readiness reviews and owning go/no-go decisions. • Oversee quality assurance to meet standards, ensure testing and defect management processes are followed, and collaborate with QA teams on test plans and execution. • Identify, assess, and mitigate release risks, developing contingency plans and monitoring risks throughout the release lifecycle. • Implement best practices and continuous improvements and provide regular status updates to stakeholders about improvements. . • Utilize tools for version control, CI/CD, and release automation, ensuring compliance on shipped binaries. • Provide support for resolving release-related customer issues and gather feedback to improve future releases. • Work closely with development, QA, support, and product management teams to ensure smooth execution, facilitating communication and collaboration among cross-functional teams. • Work on cross-functional initiatives closely with Engineering & Product teams to drive execution of strategic initiatives, proactively identifying risks & obstacles along with mitigation plans. • Manage the collaboration between engineering, product, design, and other functions by identifying priorities, defining cross-functional milestones, and creating plans • Work with Citrix CVAD teams to identify product dependencies, drive alignment and track ongoing progress. • Create and manage detailed work breakdowns program plans, including scope, dependency, risks. • Create products program & release status tracking, dashboards and communication between project stakeholders to ensure overall healthy program health. • Contribute to an environment that removes obstacles to cross functional program completion. • Work closely with engineering teams on priority and productivity process improvements. Required Experience/Skills: • Expertise in using Atlassian tools (Jira, JQL , Jira Dashboard Report ) for issues, bugs, and project progress tracking and agile project management. • Understanding of Agile values, principles, and practical use. • Familiarity with cloud technologies (AWS, Google Cloud Platform, Microsoft Azure). • Experience with Git/GitHub for version control and code collaboration • Proficient in Jenkins/TeamCity for CI/CD. • Knowledgeable in Splunk/Grafana for data visualization ,monitoring and logging. • Skilled in Confluence or Google Workspace for team collaboration & planning • Ability to understand and discuss technical concepts, manage trade-offs, and evaluate new technologies. • Familiarity with system design and architecture of cloud and on-prem products. • Experience leading global projects and collaborating with diverse cross-functional teams. • Understanding of SDLC through hands-on software development in Java, .Net, or Python. • SQL: For querying and analyzing data from databases. • Proven ability to solve blocker problems between product management, engineering, support and security teams. • Strong multitasking abilities in a dynamic environment. • Excellent facilitation, conflict mediation, and situational awareness skills • Excellent verbal and written communication skills. Ability to articulate complex ideas to both technical and non-technical stakeholders. Optional Experience/Skills: • Agile Certification: SAFe SSM, CSM, PMP-ACP • Knowledge of the Kanban framework • Ability to build and maintain relationships with stakeholders at all levels. Skilled in managing expectations and negotiating priorities. • Experience in customer outage and solution delivery processes • Working knowledge of current front-end web technologies • Tableau / Power BI: For data visualization and reporting. Education Requires a University Bachelor's Degree in Electrical Engineering, Computer Science, Computer Engineering, or a related field, with a minimum of 10 years of relevant experience OR a Master’s degree in the same fields with a minimum of 6 years of relevant experience. About Us: Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap - a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud. Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications. If you need a reasonable accommodation due to a disability during any part of the application process, please email us at AskHR@cloud.com for assistance.