Cloos Robotic Welding, Inc.

Own commercial relationships for strategic manufacturing accounts and coordinate growth, retention, order entry, and account expansion across customer and internal stakeholders. | Requires senior-level strategic account and commercial growth experience in manufacturing, along with executive relationship building and cross-functional coordination. | Description Key Account Manager Key Account Manager Page 1 of 5 September 2026 TITLE: Key Account Manager BUSINESS UNIT: Sales REPORTS TO: Country GM/MD/President (Direct) Head of KAM (Functionally) FLSA STATUS: Exempt LOCATION: Remote REVISION DATE: 09/24/2026 SUMMARY The Key Account Manager (KAM) is responsible for developing and executing the commercial strategy for an assigned portfolio of strategic manufacturing accounts. Acting as the primary commercial relationship owner, the KAM drives profitable Order Entry, revenue growth, customer retention, account penetration, and long-term partnership development across relevant customer locations, business units, and manufacturing facilities. The role serves as the central point of commercial coordination between the customer and internal stakeholders, aligning Sales, Engineering, Project Management, Service, Product Management, and executive leadership to deliver consistent solutions and measurable business value. Depending on the assigned account, the KAM may have primary responsibility within the Market Region or may serve as CLOOS's global point of contact, coordinating account activities across the Americas, EMEA, and APAC. The KAM is expected to support expansion opportunities wherever the assigned customer operates and to ensure alignment across CLOOS regions. ESSENTIAL FUNCTIONS Reasonable Accommodation Statement To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions Essential Functions: Account Portfolio & Focus • Manage a focused portfolio typically consisting of 3–5 existing strategic Key Accounts and the development of 2–3 prospective strategic accounts. • Balance commercial focus approximately 60% toward consolidating and expanding existing Key Accounts and 40% toward identifying, developing, and converting new strategic accounts. • For each assigned account, maintain a documented account plan, customer site map, installed-base view, stakeholder map, and multi-year opportunity roadmap. Strategic Account Leadership • Own the overall relationship and account strategy for assigned strategic accounts. • Develop and execute multi-year account plans aligned with customer growth strategies, investment priorities, decision centers, installed base, and site-level opportunities. • Build trusted relationships with executive leadership, corporate procurement, operations, engineering, manufacturing, and plant management teams. • Serve as the primary point of contact for customer relationship development, profitable growth, and strategic alignment.

Develop and execute sales plans for robotic welding systems, manage channel partnerships and quoting, and coordinate with internal teams to support customers and product implementation. | Requires 10+ years of sales experience, CRM proficiency, forecasting and lead management, strong customer relationships, and the ability to provide technical product expertise. | Description Sales Director Sales Director Page 1 of 3 October 2026 TITLE: Sales Director BUSINESS UNIT: REPORTS TO: President FLSA STATUS: Non Exempt LOCATION: Remote/ Schaumburg, IL REVISION DATE: 8/21/24 SUMMARY CLOOS Americas is looking for a motivated and experienced Sales Director. This individual will plan and help execute the sales strategy for the Americas, with priority to the US Market. The Sales Director will play a pivotal role in driving growth, building relationships, and maximizing sales opportunities. This position will oversee the development of sales leads and communicate with regional sales managers and other departments to carry out the direction of the organization. ESSENTIAL FUNCTIONS Reasonable Accommodation Statement To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions Essential Functions: • Develop and execute a strategic sales plan to achieve sales targets and expand market share for robotic welding systems. • Build and maintain strong relationships with key decision-makers, influencers, and existing customers to understand their needs, provide product information, and offer tailored solutions. • Keep an up-to-date record of contact information, phone call and email communication and oversee quoting activity via our CRM software and Quote Creation for visibility across the organization. • Manage and develop channel partnerships for the promotion and sale of robotic welding systems. • Identify and pursue new business opportunities including prospecting and qualifying leads, conducting sales presentations, and negotiating contracts. Serve as Regional Sales Manager in territories where there is a vacancy. • Review and approve quotes created by Regional Sales Managers including costing and content. • Stay up-to-date with industry trends, competitor offerings, and technological advancements in robotic welding systems. Maintain a deep understanding of the company's product portfolio and effectively communicate its features, benefits, and value proposition to customers. • Accurately forecast sales projections, monitor sales activities, and provide regular reports to the management team on sales performance, market trends, and customer feedback. • Build and maintain relationships with and collaborate with cross-functional teams, including marketing, engineering, applications and customer support, to ensure customer satisfaction, smooth order processing, and timely delivery of products. • Facilitate and lead product demonstrations, training sessions, and technical support for customers, distributors, and sales representatives to enhance their knowledge and promote successful product implementation. • Record and maintain timely and accurate records including expense reports and quoting documents.